Incrementors

BACKGROUND

Introduce your business and what you do there.

I’m the technician of an IT services firm. Our focus is supporting local companies and I manage our overall web teams.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

Our previous web team left some errors on their SEO deployment when we ended our contract with them, so we needed someone to help us with digital marketing and web development.

SOLUTION

What was the scope of their involvement?

We brought in Incrementors Web Solutions to fix our ongoing web issues and produce SEO content for our company. We’re using Page Generator Pro as our primary tool for deploying SEO content, and their team is helping us implement that across our several sites.

What is the team composition?

We’re working with one person from their team.

How did you come to work with Incrementors Web Solutions?

We came across their company through Upwork.

How much have you invested with them?

So far, we’ve spent less than $5,000.

What is the status of this engagement?

Our ongoing partnership started in January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Incrementors was able to successfully launch one of our websites in just under a week. They generated the content for the specific cities and states from what we provided and even improved the performance of a page for us.

They’re taking a bit of a long time to fix this one website that’s riddled with bugs, but they do show me daily progress and send me a report of all the issues they’ve resolved, which is a lot.

How did Incrementors Web Solutions perform from a project management standpoint?

Incrementors Web Solutions is able to take each of our goals and work towards them professionally. They communicate with me openly and go above and beyond to solve a problem.

We typically interact through Upwork’s communication tools and email. I tend to send visual maps of our projects, just so the tasks are easier to comprehend.

What did you find most impressive about them?

I like their personable approach to the project, and the effort they put in to try and understand our needs and expectations.

They took it upon themselves to create a staging website so they can transparently show us their progress — they don’t just develop the project, they verify each step to ensure that we’re not wasting any time.

Are there any areas they could improve?

So far, they’ve given us some accurate timeframes, but they could be a little clearer on some of the estimates because we’re still waiting on a couple of small changes.

Do you have any advice for potential customers?

I would just advise you to be clear on your instructions and what you want to achieve.

BACKGROUND

Please describe your company and your position there.

Lakeside Institute creates opportunities for people from overseas to experience the real China. We do this by organising events, job & internship placement and Chinese language lessons.

Apply for China is a platform for people from overseas to apply for a study or program at China's top universities. My position is IT project management.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incrementors Web Solutions, and what were your goals?

SEO. We want to be on number 1 of Google for 50 keywords per website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Communication was one of my biggest priorities. I have worked with other people on SEO in the lack of communication skills really decreased the quality of work.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Research keywords, optimize website, create backlinks and continuously research competitors to catch up and/or stay ahead.

How many people from the vendor's team worked with you, and what were their positions?

1 person. Devendra. He works on the SEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far we have been working together for 1 month only. Communication was clear, but it's too soon to review other results as that takes time.

Describe their project management style, including communication tools and timeliness.

Communication with Incrementors Web Solutions is clear, and they are all friendly. They're using proper tools that create clear overviews in which they display results.

What did you find most impressive or unique about this company?

Devendra is very kind in particular. He seems experienced. The reviews of the company in general are quite good.

Are there any areas for improvement or something they could have done differently?

None at all.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Henhouse Marketing, and we work on e-commerce websites.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We had a large e-commerce client migrating to Shopify, and we wanted to make sure that the site’s framework and structural integrity could handle our updates. We needed help in SEO. 

SOLUTION

What was the scope of their involvement?

Incrementors is doing the groundwork foundation for our client’s large website. They’ve implemented improvements on metatags, headings, and duplicated backend data. They’ve also set up Google schemas for iOS 15.3. 

In addition, Incrementors has made recommendations to our designers based on data from the site’s heat maps and ad flow. We’re cohesively working together to bring the site to where it needs to be. 

What is the team composition?

I’m working with Shiv (SEO Team Lead) and Devendra (SEO Executive). 

How did you come to work with Incrementors Web Solutions?

We were looking for an SEO agency, and we stumbled upon Incrementors. They provided several references and success stories, so we hired them. 

How much have you invested with them?

We’ve spent about $15,000. 

What is the status of this engagement?

We’ve started working together in January 2022, and our relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I measure the project’s success based on weekly reports and by looking at the site. I’ve scanned the platform using Ahrefs before engaging with Incrementors, and we’ve had 7,000 warnings and errors. Incrementors has reduced that to single digits. 

We also have good numbers in terms of backlinks, organic search rating, and domain authority in just one month of working together.

How did Incrementors Web Solutions perform from a project management standpoint?

Incrementors does great work when you’re not hovering over their shoulders. That said, they deliver what they commit and can be relied upon to work autonomously. We use Slack, Google Docs, and Google Sheets to collaborate. It’s easy to communicate with their team, and we’ve had no issues. 

What did you find most impressive about them?

Incrementors’ execution is impressive. Their addition to our team has been valuable. They don’t need any help figuring out how to do their job. They deliver and execute their tasks, and we’ve got the results we’re aiming for. They have my 100% trust in our projects moving forward. 

Are there any areas they could improve?

I can’t think of anything. 

Do you have any advice for potential customers?

Hire and trust Incrementors. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an affiliate marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We wanted to improve our SEO.

SOLUTION

What was the scope of their involvement?

Incrementors Web Solutions provides SEO services, and we've also worked closely with them on keyword research.

What is the team composition?

We work with an account manager, a developer, and an SEO specialist.

How did you come to work with Incrementors Web Solutions?

We put an ad on Upwork, and they reached out to us. Incrementors Web Solutions gave us case studies and examples of their work. After a phone call with them where they gave us good advice, we decided to move forward with them.

How much have you invested with them?

We've spent $8,000 with them so far.

What is the status of this engagement?

We started working together in September 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A lot of the work we’ve been doing is in the background. We haven’t launched anything to get direct results yet, but they've been outstanding.

How did Incrementors Web Solutions perform from a project management standpoint?

They’re great; they give us weekly reports, and we can talk to them whenever we need to without waiting for a response. In terms of tools, we use Slack, Google Meet, and Trello.

What did you find most impressive about them?

They have expertise in giving advice; we were a bit unsure of some of the stuff we were doing with them, but they've been able to guide us.

Are there any areas they could improve?

I don't think there's anything they can improve on — it’s been a straightforward project with no mishaps.

Do you have any advice for potential customers?

Make sure you give them all the information and that they’re plugged into your systems and project management boards. Also, be available to answer questions for them.

BACKGROUND

Please describe your company and your position there.

I am the marketing director for Roadly. We are a supplier of parking lot maintenance products servicing Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Incrementors Web Solutions, and what were your goals?

We were looking to increase our organic rankings for our products. Our goal was to get 1st page google results for our core products

SOLUTION

How did you select this vendor and what were the deciding factors?

We posted a job on UpWork, and selected Pankaj and his team because of the great communication. Pankaj took the time to answer all of my questions, and explain how they could help us with the budget we had for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Identify high volume keywords for our products Do onsite audit for SEO Improve onsite score and site speed Implement offsite SEO strategies to improve rankings

How many people from the vendor's team worked with you, and what were their positions?

Pankaj was the key point of contact. I have spoken on occasion with other team members

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have made some great improvements for keyword ranking, as well as site traffic.

Describe their project management style, including communication tools and timeliness.

Communication is one of their strong points. We receive weekly reporting, as well as email requests for approvals on tasks. I often have questions, and suggestions, and Pankaj has always been responsive to any questions and ideas.

What did you find most impressive or unique about this company?

Pankkaj and his team are a pleasure to work with. We can tell they actually care about getting results for their clients.

Are there any areas for improvement or something they could have done differently?

I think they have been great, if anything it was me that has held them back, as I find myself at times too busy to respond to their requests during our spring and summer season,

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Cloudverse, a technology consulting company in California.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We hired Incrementors to help us have a better public digital presence using our website. Our team also wanted to increase the number of our site visitors with the ultimate goal of getting more inbound queries. 

SOLUTION

What was the scope of their involvement?

Incrementors redesigned our website to make it more user-friendly. They worked on the website’s content, look, feel, and layout. The team also handled the metadata and other things not usually shown to end users. 

So far, they’ve also been creating guest posts for us. Their resources help us build profiles in various places on the internet to help us increase our domain authority. On top of that, they’ve worked on our paid ad campaigns. The team uses Google Analytics and other tools for keyword research and planning. 

What is the team composition?

I mainly work with one person from their team. 

How did you come to work with Incrementors Web Solutions?

I met Incrementors on Upwork and was impressed with our initial discussions. They also did our initial requests quickly, so we decided to hire them. 

How much have you invested with them?

We’ve invested less than $10,000.

What is the status of this engagement?

We started working together in January 2021, and the relationship is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The number of our website visitors has increased, and more people are filling up our forms to get discussions going. Overall, our visitors and leads have been steadily increasing over the past months. 

How did Incrementors Web Solutions perform from a project management standpoint?

Incrementors’ project management is great. Our main point person knows what he’s doing, and we work well together. We use Google Spreadsheets to manage our engagement; to communicate, we mainly use emails and Zoom calls.

What did you find most impressive about them?

I only have to deal with one person from their team. As a result, that person is highly familiar with what’s happening in our organization. Simply put, our contact person truly understands the job at hand — that’s what I enjoy about working with Incrementors. 

Are there any areas they could improve?

It would be nice if they have a partner to write our content. We don’t use Incrementors for that since we want local firms to write content for local audiences. Given that, they can maybe have a US partner that can help them bring that service to the table. 

Do you have any advice for potential customers?

When working with service providers like Incrementors, always have a jointly documented goal. Then, keep checking your progress based on that goal, which should be objective and numerical if possible. Review your goal weekly or monthly, and agree upon it early in the engagement. 

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a digital marketing agency. We provide website development and marketing services for various brands and companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We needed someone to provide SEO services to our customers.

SOLUTION

What was the scope of their involvement?

Incrementors provides SEO work. Specifically, they help us generate backlinks. So far, they've worked with three of our clients. At the start of each project, they analyze the client's efforts and create audit reports. 

They work with me directly, and I serve as a middleman with the clients. We've just started working with a new client, and Incrementors has been conducting backlinking to boost their domain authority.

What is the team composition?

My main point of contact is an SEO specialist. 

How did you come to work with Incrementors Web Solutions?

I found them on Upwork. I thought that Incrementors would be a good company to work with, so I gave them a try.

How much have you invested with them?

We've spent about €5,000 (approximately $6,000 USD).

What is the status of this engagement?

We started working with Incrementors in September 2021, and it's still ongoing. We have a yearly contract with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In less than a month, a client's domain authority score has increased by seven points. They've also seen a 25% increase in traffic, so the client is quite satisfied overall.

What I like about Incrementors the most is that we can work together as partners. They advise us on keywords, and we collaborate on the entire process. The team has really provided excellent solutions.

How did Incrementors Web Solutions perform from a project management standpoint?

Everything's been perfect so far. Each quarter, we plan for the next three months and set goals for each month. 

They give me reports every week on what they've done, what we need to achieve, and so on. We use Google Sheets to track their work and Slack for communication.

What did you find most impressive about them?

Incrementors is a team of hard workers. They genuinely want to help us achieve our goals. Furthermore, the team is proactive and plans the project well. Working with them is really easy because we don't have to tell them what to do.

I'd worked with SEO companies before, but we didn't get our expected results. Our previous partners just wanted to earn money.

Are there any areas they could improve?

No, there's nothing they could do better.

Do you have any advice for future clients of theirs?

Working with them, you can be confident that Incrementors will help you grow and achieve your goals.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing coordinator for an automotive manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We needed help in SEO.

SOLUTION

What was the scope of their involvement?

Incrementors is helping us improve our website’s SEO performance.

What is the team composition?

I’ve worked with three resources. 

How did you come to work with Incrementors Web Solutions?

We posted a job on Upwork, and they applied for it. I reviewed their qualifications and past work. We met through Zoom, and they presented what they would do to improve our site’s SEO performance. 

We were happy with their proposal and their rates were reasonable, so we decided to work with them. 

How much have you invested with them?

We’ve spent under $10,000 CAD (approximately $8,000 USD).

What is the status of this engagement?

We started working together in August 2021, and it’s ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen an increase in our website traffic and incoming leads. Additionally, our Google positioning has improved — from ranking between 15–20, we now rank first or second. 

How did Incrementors Web Solutions perform from a project management standpoint?

Incrementors is good at communication — they get back to us fast and with clear answers. They’re very straightforward in terms of executing the tasks that we assign to them. We don’t encounter any issues regarding our budget. We usually communicate through emails. 

What did you find most impressive about them?

They know what they are doing — they have the skillet to improve a site’s rankings for specific keywords.  

Are there any areas they could improve?

If they’re going to post information about our company online, they should seek our approval first. 

Do you have any advice for potential customers?

Make sure you know your goals, needs, market, and target audience.

BACKGROUND

Introduce your business and what you do there.

I work under one brand that’s a printed periodical publication.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We had a variety of old posts on our website that needed to be updated for SEO. We had a lot of recipe-oriented posts, and we wanted to convert them and use the appropriate schema language so Google could better index them and we could improve our rankings.

SOLUTION

What was the scope of their involvement?

Incrementors Web Solutions worked on web editing and enhancing the recipe contents we had. They focused on website content and SEO.

What is the team composition?

We worked with 1–2 people. We had a main point of contact, and another person did a lot of the content.

How did you come to work with Incrementors Web Solutions?

We found them on Upwork. I use that network to contract work, and that’s how we started working with Incrementors Web Solutions.

How much have you invested with them?

It was about $175 a week, so we spent between $1,500–$2,000 for the project.

What is the status of this engagement?

We worked together from August–November 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t seen any immediate results, but that was expected. Typically, even if you make dramatic changes with the content, it may take anywhere from 3–6 months to see any tangible results in terms of traffic.

However, in terms of the quality of the work, we were definitely happy with them. I think it’s a matter of time before we start to see fundamental differences. Moreover, we were satisfied with their SEO knowledge, and they were specifically good at working with our WordPress plugin, WP Recipe Maker. They demonstrated a lot of proficiency and were able to set the recipe cards and get the best SEO out of it.

How did Incrementors Web Solutions perform from a project management standpoint?

In terms of management and moving the project forward, they were punctual and responsive. We didn’t have any complaints. Whenever we had a new request or if we needed some changes, they would always respond within the hour or at least within the same day.  It was very easy to communicate with them, and they outlined clear guidelines on how they’d do the project.

We basically used Upwork, and I’d check their progress on Google Sheets. It was pretty straightforward; there wasn’t any need for any complex tools. We communicated through emails and the chat on Upwork.

What did you find most impressive about them?

They definitely stood out for their responsiveness. Other agencies can have long delays before we hear back from them, and it might take anywhere from 3–5 days to get a response. On the other hand, we could rely on Incrementors Web Solutions. They’d get us an answer — if not a solution altogether — within the same day.

Are there any areas they could improve?

The only issue we had was with the language barrier. It was evident that they’d translate to English, and sometimes it didn’t make sense. If they’d had a native English speaker for projects, they’d probably do a lot better in that regard.

However, it was a minor thing — it didn’t impact the project in any meaningful way.

Do you have any advice for potential customers?

If you have any specific preferences or demands, they’d be more than happy to accommodate them.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a company specializing in shop signs and large format printing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Incrementors Web Solutions?

We hired them to support us with our SEO efforts.

SOLUTION

What was the scope of their involvement?

Incrementors Web Solutions is helping us with our SEO needs. As part of that, they collaborate with us in conducting keyword research. However, we manage our Google Ads and social media internally.

What is the team composition?

We only deal with one person all the time so I don’t know how many people are involved on Incrementors Web Solutions’ side.

How did you come to work with Incrementors Web Solutions?

I found them online.

How much have you invested with them?

We spend up to $1,000 a month.

What is the status of this engagement?

Our ongoing partnership started in October 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve just passed one month, which is too short a term to get SEO results. I’ll be able to tell in three months how much Incrementors Web Solutions has achieved. Overall, everything’s good and we’re happy with what they’re doing.

How did Incrementors Web Solutions perform from a project management standpoint?

Incrementors Web Solutions is in touch with me every day, and they’re always on time. They send me reports by email, and we use WhatsApp to communicate. We also work remotely because I'm in the UK and they're in India.

What did you find most impressive about them?

They promised me some results, and I’ll be waiting for their results after 2–3 months, as per my discussion with the team. If I get the results that I want, I’ll be happy, and I’ll continue working with them. If not, I might look for another company.

Are there any areas they could improve?

No, they have no areas to improve.

Do you have any advice for future clients of theirs?

I don’t have any idea what advice I can share.