Imobisoft

BACKGROUND

Please describe your company and your position there.

We are one of the oldest healthcare associations in the UK representing the healthcare and assistive technology industry. Our members commit to our Code of Practice, the only one in the industry to be approved by The Chartered Trading Standards Institute – make or sell healthcare and assistive technology products that help people live more independently.

Steve Perry - Marketing & Communications Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imobisoft?

Design and construction of our new website.

What were your goals for this project?

We started a fresh rather than modifying previous editions of our website to enable us to incorporate new features and services.

SOLUTION

How did you select Imobisoft?

We had an existing relationship with Imobisoft for the last 4 years.

Describe the project in detail.

The website required to have resource elements as we provide a wide range of information to our members. We decided to create a product and member search for consumers and healthcare professionals to allow these groups to utilize our web content and direct traffic to our members, and generate inquiries. Totally refresh the design from a blank piece of paper.

What was the team composition?

Myself and digital marketing team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We completed the project and met all the outcomes we planned. The new member sections have increased the interactions with our members and they now send us updates for their profiles.

With Covid-19 we lost all our trade shows which prevented the normal face-to-face promotional activities, but we switched to social media channels to raise the profile. In 2021 if the trade show programs return this work will be continued.

How effective was the workflow between your team and theirs?

We have always had good communications with the team, and if there was ever anything that appeared to be lost in translation we would organize skype calls to talk through, which always worked and progressed the project.

What did you find most impressive about this company?

The team is friendly and doesn't suffer from a large corporate feel. It's a personalized service and that's why we have been with them for four years. You buy from people.

Are there any areas for improvement?

Not that I can think of. Anything that we needed changing happened during the normal process of the design, so there was never any part of the process that became an issue or dispute.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a software startup. I created a mobile application to send gifts internationally. It’s a gifting system where you can send a credit instead of a gift and the person redeems the credit for something they want. It’s a gifting software application.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imobisoft?

I needed someone to help develop my mobile application.

SOLUTION

What was the scope of their involvement?

They developed the front- and backend of the mobile app. They used three different coding languages. It was built from scratch for iOS and Android. There are promotion pages, maps, GPS payment methods, and a wallet on the backed. 

There are several different layers to the app. You have the main admin, agents under the admin, and under the agents are the merchants. 

What is the team composition?

We worked with 4-6 people, including a project manager, coders, and an admin.

How did you come to work with Imobisoft?

I found them in a Google search.

How much have you invested with them?

We spent between $100,000–$120,000.

What is the status of this engagement?

We worked together from April 2015–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did their job 100%. I tested the application. 

How did Imobisoft perform from a project management standpoint?

They were on time. There was rarely a delay because of them. Project management went well overall.

What did you find most impressive about them?

They’ll find a solution if you’re stuck. They’ll find a way to make something possible. Budget-wise, they’re also more affordable than other companies. 

Are there any areas they could improve?

Initially, I didn’t like the frontend design they provided. I had to tell them exactly what I was looking for and they adjusted it to make it the way I wanted it to look.

Do you have any advice for potential customers?

Make sure you have a full plan before you get started with them.

BACKGROUND

Introduce your business and what you do there.

I was the former business development manager for one of the digital institutes at Coventry University Enterprises.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imobisoft?

At that time, we were looking for a team to help us with custom software development. A common example is when a customer wanted to put together a software platform with a mobile front end and it required bespoke software development.

They were dealing with a set of data that was difficult to access or had other specific requirements that meant that we couldn’t use an off the shelf solution or even an existing architecture, so we usually turned to Imobisoft for that support.

SOLUTION

What was the scope of their involvement?

Imobisoft provided us with various services. Their team delivered mobile application software development on iOS and Android. They produced a web-based mobile application where the solution required is to be platform agnostic.

Imobisoft also created solutions that were browser-based and backend server-based development for us. They created bespoke solutions for us and custom developments. Their team also produced assets and design work for us, too.

The team was good at creating software applications and helped us find solutions. Our engagement was more of a collaborative project because we would often work on the solutions together. Imobisoft became our technical partner then whenever we had projects that needed their in-depth expertise.

What is the team composition?

We worked with two people from Imobisoft. A team member that handled business-related concerns and the other one focused on technical works. 

How did you come to work with Imobisoft?

We knew them because they were a tenant on the campus’ technology park. We met them through networking events that were attended by a cluster of companies. 

How much have you invested with them?

We spent around $50,000–$100,000. 

What is the status of this engagement?

We worked together between 2015–2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The outputs delivered by Imobisoft received positive feedback. The relationships they built when delivering these projects were always great. They were great to work with, productive, and everything was delivered as promised.

How did Imobisoft perform from a project management standpoint?

The team was great to work with and the projects were delivered on time. There weren't any issues from a project management standpoint from them. We structured the engagement in a way that made it clear how we would manage the progress and track each milestone.

It was great to bounce ideas on particular problems with the team. There wasn’t anything off the table when achieving a target. They always found a way to tackle a problem or to reach our goal.

What did you find most impressive about them?

Imobisoft was agile, adaptive, and open to discuss issues. They were great problem solvers who could tackle a situation, give feedback, and advise us. Unlike other technology companies who offer a narrow scope of service, Imobisoft was open to trying a different problem but would still say if they couldn't work on a particular project. 

Are there any areas they could improve?

We think they could market their company even more. They’re always busy delivering projects but they should work on promoting themselves and look for more exposure.

Do you have any advice for potential customers?

Think ahead on the particular projects that you’re working on. Plan for a longer-term relationship with them instead of brief projects. This is important because it would not only allow you to save money, but also sparing you from reworking or changing directions.

BACKGROUND

Please describe your company and position.

I am the Senior Partner of HSR Solicitors

Describe what your company does in a single sentence.

Solicitors Firm providing Legal advice and assistance 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Imobisoft to accomplish?

• Redesign and develop website

SOLUTION

How did you find Imobisoft?

Referral

Why did you select Imobisoft over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Imobisoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables:

1. create user personas 
2. create user journies
3. brand guidelines
4. creative concepts
5. development of website 
6. content population 
7. deployment and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful launch of website and customer feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. communication was clear and frequent 
2. timelines were met 
3. came in on time and on budget

What was your primary form of communication with Imobisoft?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They explained technical stuff in a clear manner 

Are there any areas for improvement or something Imobisoft could have done differently?

Large team involved and could have reduced contact points 

BACKGROUND

Introduce your business and what you do there.

I'm one of the operations leads at Innovate Health. Our company deals with innovation within the healthcare technology (healthtech) sector, and most of our clients are related to the medical and healthcare sectors. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Imobisoft?

We were working with a client on the development of a product for chronic obstructive pulmonary disease (COPD) prediction for early-stage intervention. We needed support to build the software platform.

SOLUTION

What was the scope of their involvement?

Our end client provided the project scope and requirements, and Imobisoft has helped us develop the product. We had an initial brief, and Imobisoft helped us finesse the project's requirements and provided consulting. We knew the product's basic specifications, which were to have an early intervention in COPD. We needed to develop a symptom tracker and use that data to help patients predict the movement of their disease. In order to do this, Imobisoft is required to build an AI engine.

Imobisoft has translated our initial information into a software requirements document, designed our product, and built the core infrastructure on .NET. The app's frontend is built for Android and iOS, and the team has also built a frontend website for clinicians to log into. In the backend infrastructure, Imobisoft has built an AI engine hosted on an AWS environment. 

The team is also responsible for managing the project. Imobisoft has launched our product and offers software maintenance. 
What is the team composition?

We've worked with Imobisoft's CTO, who is very much involved in compiling our technical documents. We've also worked with a project manager, a couple of designers, and 4–5 developers, although we only interact with the technical lead. Imobisoft's project manager has been our main point of contact throughout the project. 

How did you come to work with Imobisoft?

We found Imobisoft through Clutch. We had an open process that resulted in two bidders. We asked each company to come and do a presentation, and we selected Imobisoft partly because of their expertise and partly because they were close to us. We wanted to work with a partner who could manage the entire project, including software design and development, instead of working with different companies.
How much have you invested with them?

We've spent around £120,000 (approximately $154,000 USD).

What is the status of this engagement?

We started working together in February 2023, although we started to have conversations earlier. Imobisoft launched our product in May 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We now have a product that is ready to go to market. Imobisoft has helped us move ahead in our business plan. We hope to be in the market towards the end of this year and generate revenue from the product, which was our project's goal. We're lucky to have chosen the right partners because I had heard bad stories about software development projects.

Working with Imobisoft has been a joint effort because we had an idea of the end product, and the team has helped us clarify requirements from a software perspective. Our requirements have changed at some points because we found additional information, and Imobisoft has made the process easy. Working with one service provider is useful.

How did Imobisoft perform from a project management standpoint?

Imobisoft delivers all the requested work on time and on budget. The team has been very clear about how they manage the project and which features would be developed on each sprint cycle. We've had test phases after each sprint, and the team is honest when things get off plan and take longer, explaining the reasons. Imobisoft manages expectations well and provides solutions for each problem. We have weekly scheduled meetings in a consistent format.

Our budget seems like a lot of money, but it is just a little above our original budget. When Imobisoft delivered the final product, we received what we expected and more.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to highlight Atif's (CTO & Founder) work. He has been a consultant in several areas, including business strategy and commercialization. He provided many suggestions early on about the product's usage and marketing strategy. Atif is one step ahead of us and considers aspects we haven't thought of. His advice has helped streamline the development process. 

We've had a few iterations driven by Atif's ability to provide appropriate consultancy, and he's good to see the following steps instead of only focusing on software development.

What did you find most impressive about them?

Imobisoft's project management is one of their biggest strengths. The team sends notes right after each meeting and presents information clearly. Imobisoft makes the technical aspect easy for us to understand when they speak about environments and implementations, presenting information in a diagrammatic format and making it easy for our non-technical staff to understand. 

Imobisoft keeps us informed about the project and is a true expert in software development. We work with the right team at the right time. 

Are there any areas they could improve?

I can't think of anything Imobisoft can improve. Our experience in this project has been excellent. 

Do you have any advice for future clients of theirs?

I suggest letting Imobisoft guide you because they're experts. The team has held our hand and guided us through the process, making us feel safe. I recommend to future customers that if they aren't technical experts, don't hesitate to work with Imobisoft and allow them to direct the project. I also like that we've been involved in the entire process, and the team didn't take our brief and build the product without considering us. 

Imobisoft presents progress in our weekly meetings, and we feel like we've been part of the process from start to finish, which is one of the best things about this partnership.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer of Lugmety

Describe what your company does in a single sentence.

Lugmety is a Food and Beverage company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Imobisoft to accomplish?

• Design Refresh for the Application
• Reservation App

SOLUTION

How did you find Imobisoft?

• Exiting vendor with Lugmety

Why did you select Imobisoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Imobisoft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope was part of a Design Refresh as well as the Reservation Application design.

• Design Refresh
• API connectivity
• Reservation Application

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completion and implementation of the UX / UI Design Refresh Reservation App completed API's completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their deliverables were always on time; professional and always informed Lugmety if there were was going to be time delay.

What was your primary form of communication with Imobisoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their professionalism
• attention to detail
• documentation
• commitment and work ethic.

Are there any areas for improvement or something Imobisoft could have done differently?

None. A pleasure to work with them!

BACKGROUND

Please describe your company and position.

I am the Director of G. K. Claire Ltd

Describe what your company does in a single sentence.

Property Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Imobisoft to accomplish?

• To produce an app that would help simplify our maintenance and communication overall as we have 4 sites

SOLUTION

How did you find Imobisoft?

Referral

Why did you select Imobisoft over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The app they created is clear and is easy to use. Very slick and user friendly. It has improved the checks that are carried out by our caretakers and improve the overall working culture at our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our efficiency levels have increased. We save several hours a week on checks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on schedule and were realistic about timeframes

What was your primary form of communication with Imobisoft?

In-Person Meeting

What did you find most impressive or unique about this company?

Pav in particular understood what we wanted very quickly and whilst there was some back and forth on changes etc. overall the app was very quickly shaped into what we wanted

Are there any areas for improvement or something Imobisoft could have done differently?

I’m not sure how easy it would be for them to help refine the app and make further improvements as we grow in size

BACKGROUND

Please describe your company and your position there.

Birmingham Children's Dietitian Consultant Dietitian and Professor in Dietetics

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Imobisoft?

Development of PKU app

What were your goals for this project?

To design an app about diet and PKU that could give practical information that could be used by people and caregivers with PKU

SOLUTION

How did you select Imobisoft?

By going through a tender process

Describe the project in detail.

To design and build an app for patients with PKU working with metabolic dietitians at Birmingham Children's Hospital. Also to help with the research process and maintain the app for 2 years post development

What was the team composition?

Perninder Dhadwar - managing partner imobisoft Atif Syed- managing partner imobisoft Sharon Evans - project lead - Birmingham Children's Hospital Anita MacDonald - project supervisor - Birmingham Children's Hospital

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app has now been built and very functional. We are now testing the app with 80 patients/caregivers

How effective was the workflow between your team and theirs?

Excellent - very easy and harmonious - even in a pandemic

What did you find most impressive about this company?

They have good communication skills and they listened to what we needed. being flexible Good timescales

Are there any areas for improvement?

Design/'look' of app could have been improved but we got there