Ignite Digital

BACKGROUND

Please describe your company and your position there.

I am the retail manager at a cosmetics retailer, online and in-store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Digital, and what were your goals?

In order to increase our online presence, we sought the help of Ignite Digital for SEO services.

SOLUTION

How did you select this vendor and what were the deciding factors?

After doing our due diligence, consulting several digital agencies and studying reviews and customer testimonials, we determined that Ignite Digital was the most qualified team for us. Furthermore, our collaborative experience with them has been nothing short of excellent!

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We partnered with Ignite Digital and helped them understand our company better and what we hoped to achieve. They came up with short-term and long-term strategies to reach those goals and assisted us in putting them into practice. Ignite Digital was in charge of optimizing our content, links, site fixes, social media posts, etc. which would then improve our rankings; they also delivered monthly reports that tracked our progress.

How many resources from the vendor's team worked with you, and what were their positions?

2 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to Ignite's SEO efforts, we have seen significant improvements in our search engine ranking. Their hard work and dedication enabled us to reach the goals that were initially set out, delivering exactly what we desired from them.

How effective was the workflow between your team and theirs?

Working with Ignite Digital was truly a great experience! They were methodical and prompt in all aspects of their work. To ensure that the team remained in-sync, they kept us informed through biweekly meetings or email notifications. We used Google Suite for most campaigns which made it effortless to develop creative ideas together. Furthermore, our deadlines were always met and reports were pulled together as requested without any delays whatsoever making them an ideal partner for any project.

What did you find most impressive or unique about this company?

Their Digital marketing knowledge.

Are there any areas for improvement or something they could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I’m the owner of an electric maintenance and installation service company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Digital, and what were your goals?

The challenge was increasing my visibility and conversion rates.

SOLUTION

How did you select this vendor and what were the deciding factors?

Ignite was the perfect team to help us manage our Google Ads and Analytics, but their expertise goes far beyond that. After a detailed look into our business plan, they were able to pinpoint how we could successfully market ourselves through SEO and Google Ads. Setting up campaigns for testing purposes as well as conducting continual research became part of their routine in order to guarantee maximum optimization from all efforts.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

I first spoke to their sales representatives who sold me on teaming up with Ignite, Then my main point of contact was my account manager.

How many resources from the vendor's team worked with you, and what were their positions?

After conducting a thorough research of several marketing companies for months, I eventually reached out to 20-25 different ones. Ultimately, I decided on Ignite due to their unique approach; they tailored the services exactly according to my business needs, instead of using a standard format. Ignite had the best combination of competitive pricing, extensive experience and commendable marketing.

After engaging with their team members on multiple occasions, I was confident in them to take on any given challenge for my business' needs. Their impressive demonstration further solidified that Ignite could scale up my company's operations successfully.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As of today, our ad spend has skyrocketed fivefold and the cost to acquire customers is approximately forty percent less. It is stunning how a business can expand in volume while simultaneously acquiring customers at an economical rate.

How effective was the workflow between your team and theirs?

Working with Ignite is always a great experience — they're responsive, punctual and come to the table with plenty of ideas for pushing our account further. We meet once a month on Zoom calls where we review how things are going in the account and strategize ways to maximize its performance using an analytical approach.

What did you find most impressive or unique about this company?

Ignite stands out with their formidable technical capabilities, vast experience in scaling businesses of various sizes and impressive track record. Moreover, their services are reasonably priced for those looking to scale up.

Are there any areas for improvement or something they could have done differently?

Everything they did for us was great.

BACKGROUND

Please describe your company and your position there.

Retailer for all things plants. I was in charge of marketing and sales.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Digital, and what were your goals?

The Ignite team is devoted to boosting our website's visibility and improving its search engine rankings.

SOLUTION

How did you select this vendor and what were the deciding factors?

After Ignite contacted us with options to maximize our store's capabilities and enhance our online sales, we decided to give it a shot. We were not disappointed!

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Ignites team is diligently working on the website, beginning with an SEO audit report that detailed the current status of the website and provided recommendations for further work. After conducting keyword research, they crafted a comprehensive plan to move forward.

Every month, we received an in-depth report from the SEO specialist with all of the most important information. They stay connected with us to address queries and clarify what is happening on our website while also continuing to link build for it. Their work brought us great success.

How many resources from the vendor's team worked with you, and what were their positions?

Our team worked hand-in-hand with an SEO expert who handled all communication and monitoring of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the second month, the organic traffic to our website was found to have increased by an impressive 55% compared with the previous month. This observation is indicative of a steadily increasing online visibility in search engines, which translated into more visitors and leads for us.

How effective was the workflow between your team and theirs?

They are incredibly helpful and communicative, with a top-notch SEO specialist as our contact person. The entire process was well-organized, resulting in everything being delivered right on schedule. In the reports they issued to us, we get data from external tools that accurately track our progress while keeping it totally transparent at all times!

What did you find most impressive or unique about this company?

Their intricate approach to the process, and how information is communicated throughout our collaboration, makes them stand out from other companies.

Are there any areas for improvement or something they could have done differently?

There's nothing at this point.

BACKGROUND

Please describe your company and your position there.

I am the owner of a legal office and I am a sole practitioner. We are a law office focused on residential real estate, wills and estates, and corporate law.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Digital, and what were your goals?

We hired Ignite Digital for SEO and PPC to increase our leads and they have done an exceptional job. Luisa is the account executive who has been handling our account, she is wonderful to deal with and responds quickly to all emails and calls.

SOLUTION

How did you select Ignite Digital and what were the deciding factors?

I saw the company through google and was extremely impressed with the process and the companies responses to all my inquiries.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

We had monthly meetings reviewing our google rankings, as well as in-depth reporting on our local campaigns.

How many people from the vendor's team worked with you, and what were their positions?

We traditionally speak with Luisa and I have also spoken with Matthew M.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall lead growth has increased steadily.

Describe their project management style, including communication tools and timelines.

responded within a day, always had monthly meetings and was provided reports from previous month. They are friendly and helped me understand technical terms.

What did you find most impressive or unique about this company?

I am impressed with the results they provide and their customer service.

Are there any areas for improvement or something they could have done differently?

My experience has been nothing but satisfying.

BACKGROUND

Please describe your company and your position there.

I handled operations and inventory control for a wholesale hardware supplies manufacturer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ignite Digital?

Ignite Digital built our website. They now handle our SEO.

What were your goals for this project?

We needed to build a new site and then drive traffic to it via SEO.

SOLUTION

How did you select this vendor?

We found Ignite Digital through a Google search and chose them after reading reviews from various sources.

Describe the project in detail.

They launched the new website in three phases. They did SEO on the old site before the new one launched, but picked it up in earnest afterward.

What was the team composition?

We worked with a developer and a project manager on a regular basis. We were also assigned an account manager, whom we met with on a monthly basis.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve seen such a large uptick in online conversions that we’re going to launch an e-commerce site as well.

How effective was the workflow between your team and theirs?

We’ve had no issues with their deliverables or quality of work.

What did you find most impressive about this company?

Their communication is most impressive. They reply in a timely manner and are very efficient.

Are there any areas for improvement?

No, not that I can see.