Smart software for smart people
We are a Ukrainian full-service software development company. We build native applications for the iOS, Android, and Web from square one. IDAP began guiding companies into software in 2012 and has successfully developed 200+ projects even since. We work with startups, established businesses and well-known brands in spheres of retail sales, finances, healthcare, entertainment, traveling and transportation services. We strive to build partnerships using our expertise and understanding of technology. Our goal is to help businesses keep up, or even run ahead of the tech curve. Our team consists of over 100 full-time tech professionals who enjoy making impossible ideas come alive. We write bulletproof code that is diligently reviewed and tested before the final release. Our top tech stack includes Swift, Objective-C, Node.JS, Java, Javascript, Kotlin, Php, and more. IDAP is a place where ideas bloom into real valuable products. When working with clients, we try to deliver information in the most accessible and understandable way. We are not code-only tech geeks. We are about craving the knowledge and sharing it. Grow with IDAP!

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American Backflow Prevention, Coca-Cola, Bayer, JTI, Vezam, BVB09

StudentApply
Application Type: Education platform
Platform: Web
Challenge: Create a versatile platform for education applicants
StudentApply is a one-of-a-kind web-based platform that makes the life of eager students and education counselors easier by allowing them to apply to multiple universities, colleges, and high schools internationally via one simple solution. Making university applications shouldn’t be a cumbersome challenge, and StudentApply makes this process ultimately hassle-free, providing beneficial opportunities for student agents and establishments seeking to attract new students. Each type of user gets an intuitive dashboard with filtered search, descriptions of establishments and requirements, individual profiles, and personal user plans.
Challenges completed:
- Intuitive, accessible UI
- Web functionality
- User role distribution (students, agents, and partners)
- Personal plans
- Efficient search with filters
StudentApply lets students and educational agencies easily browse any educational establishments they are interested in by categories and niches, check all the underlying conditions and requirements, contact recruiters, and apply to the preferred facility in one place.
Check the project out yourself just following the link: https://studentapply.org/en

Vezam
Application Type: An app-based marketplace that matches customers with independent delivery drivers.
Platform: iOS, Android
Challenge: Make reliable international door-to-door delivery easier and cheaper.
We’ve all been in that situation when you are left with a bunch of stuff that was left behind after a family visit. This app provides users with a service that connects independent couriers and senders early.
Challenges completed:
- Easy registration and user interface entering fields make it simple and quick to use on the go.
- Receiving a signature or a photo as proof of delivery straight to the phone.
A double-ended platform that links clients and couriers, building a perfect collab. It consists of 2 apps: for customer and driver. It allows the creation of delivery requests, negotiations between both sides, real-time delivery tracking, and photo confirmation of delivery.
Check the app out yourself just following the links:
iOS - https://itunes.apple.com/gb/app/vezam/id1289668156?mt=8
Android - https://play.google.com/store/apps/details?id=customer.vezam.com&hl=en

METHOD
Application Type: News analytical system
Platform: Android
Challenge: Read, filter, and analyze news
Method is a unique solution that allows analyzing aggregated news from a huge number of sources. Users through the app may search for news, create a thematic selection by topics, request reports by keywords with analytics, and many more. The system provides simple data like several mentions and analyzes news' mood to create a full picture.
You can control your information, reputation, and risk with real-time data and expert assessments.
Key services:
- News concierge. Keeps you informed about key news with expert analytics and forecasting
- Monitoring. Continuous news monitoring about a person, event, or company
- Analytical report based on many sources with data about news mood, geography, and context of mentions.
Challenges completed:
- Complex analytics for any news in the world based on a huge number of sources
- Intuitive, accessible UI
Check the app out yourself just following the link:
Android - https://play.google.com/store/apps/details?id=metod.services.android&hl=...

SEAZONE
Application Type: Yachting finance management
Platform: Web
Challenge: Create a niche-specific, customizable financial management web app.
SEAZONE is a versatile web solution for all yacht Captains, crew owners and reps, yacht management companies, and other nautical professionals that are looking for a faster, better, more convenient way to manage related finances. Yacht management is a responsible affair full of paperwork and specifics to keep in mind.
SEAZONE should help forget about many cumbersome tasks, allowing users to keep all the financial details in check in one place. Available on any device and OS connected to the web, the app is a highly-available financial management assistant.
Challenges completed:
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Complex financial management system
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Market niche-specific functionality
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Full customization opportunities
-
Reliable reporting features
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User role-based invites and permissions
With SEAZONE, users can conduct payments, generate financial reports and conveniently export/import data, and enjoy multicurrency support. There are all the major features for thorough account management and more, with lots of automated opportunities and customizable elements for utter personalization.
Check the project out yourself just following the link: https://www.seazone.app/

Draft Badge
Application Type: ID verification platform
Platform: Web, Android, iOS
Challenge: Build a complex ID verification solution consisting of a web and mobile app.
Draft Badge is a platform that helps verify a person’s ID when ordering or buying alcohol. The system consists of a web app and a mobile app, serving “both sides of the bargain”
a) store or supermarket customers buying alcohol or restaurant/bar/pub guests ordering alcoholic beverages can easily confirm their legal age;
b) salespeople and waiters can conveniently verify the digital ID via an Android app by scanning a QR code. All the detailed information on the scanned ID is displayed (photo, personal info).
On top of that, the software collects an individual drinking history and helping indicate potential overconsumption.
Challenges completed:
- Complex functionality spread over the web, and Android, and an iOS app.
- User role distribution (customer/guest, barman/waiter, administration)
- Secure personal data storage
- Record tracking and monitoring
The iOS app allows regular users to upload their IDs to show them in bars and supermarkets conveniently. The establishment’s administration can use the main web platform to upload alcohol licenses and track visitors/customers. This universal functionality should make alcohol purchasing/ordering interactions dramatically easier.
Check the app out yourself just following the link:
iOS - https://apps.apple.com/us/app/draft-badge/id1538755108

Dare: Anxiety & Panic Relief
Application type: Anti-stress and anxiety audio-based management
Platform: iOS, Android
Challenge: Create a psychologically, helpful mobile app.
DARE app is an evidence-based training program stuffed into a mobile app to help people overcome anxiety, panic attacks, pathologic worry, and insomnia. The audio-psychological approach is based on the book of the same title that helps efficiently battle anxiety and panic attacks. There is a customizable personal mood journal to track one’s progress and free audio guides that help cope with phobias and self-confidence issues. Fears related to driving, flying, eating out, health anxiety, intrusive thoughts, public speaking, at the gym, doctors, going on holidays, and many more are focused throughout the program.
Challenges completed:
-
General background formed by renowned psychologists
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Successful IAP implementation
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Focus on a large and eager target audience of users
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A fast and simple way to stream and download audio
DARE can and should be used to ease anxiety, eliminate panic attacks, reduce worry and stress, calm one’s mind, deepen sleep, break cycles of a negative thought, increase self-worth and confidence, and more. Users can download audios without limit and create unlimited journal entries—a beneficial app looking to contribute to peoples’ well-being.
Check the app out yourself just following the links:
iOS - https://apps.apple.com/us/app/dare-break-free-from-anxiety/id1034311206
Android - https://play.google.com/store/apps/details?id=ie.armour.dare2&hl=en_US

Foodbook
A neural network-based application that combines two main features — meal recognition by photo and a very accurate calorie counter.

Heyyy
Application Type: Dating App
Platform: iOS
Challenge: Create a next-gen dating app that would stand out in the crowd of similar apps due to its attractive design and ease of use
Heyyy! is a cross-continental dating app that links up users regardless of their location. The app’s performance is driven by matching algorithms that help users to find potential partners with similar interests and values. Users of Heyyy! enjoy delay-free messaging via the inbuilt chat, instant authorization with Facebook SDK, ultimate privacy & data safety, and engaging animations that add to positive UX.
Challenges completed:
Precise matching algorithms
Rapid one-screen authorization
Catchy design that assures intuitive control
Flawless chat performance with no delays
Heyyy! is a highly engaging and unique dating app for IOS platform. It allows users to express themselves via personal profiles, meet new people that share same interests, browse profiles filtering search results, and start chatting right after the match is found.

Uniquedoc
Application Type: Healthcare App
Platform: iOS, Android, and Web
Challenge: Create a stable and secure platform for the healthcare industry
Uniquedoc is designed to support private collaboration in the secure environment as well as ease the integration of tech into the healthcare industry. The app provides messaging and sharing services. Uniquedoc is a so-called social network for the healthcare experts allowing the users to create personal profiles, keep in touch with colleagues, and even create a professional network.
Challenges completed:
- Built-in chat and messaging services
- Secure storage
- Planning
- Newsfeed
Uniquedoc provides a single controlled environment for communication and sharing of documents and other files between its users. Moreover, the ultimate newsfeed keeps the users updated with the latest events happening in the healthcare industry.

BMS
Application Type: Business Management Software
Platform: iOS App & Web-based Admin Panel
Challenge: Create a comprehensive software that would link all the business processes together and automate them, thereby increasing the company’s performance.
BMS is an utmost solution for business management consisting of a web-based Admin Panel and an interconnected iOS application designed specifically for the US-based Plumbing and Fire Alarm Inspection Company. The Admin Panel is an interface integrated with the server database that links company’s staff with all the necessary info, provides real-time updates on work-related matters, and sends out client notifications.
Challenges completed:
Comprehensive back-end logic that assures the seamless performance of the developed software
All the business processes automated and controlled simultaneously
Intuitive UI/UX that makes the BMS suite easy to use even for non-technical people
Real-time updates and timely notifications
Fast data access that reduces time losses at worksite
Stable offline mode
Data analysis and report generation
Our team has created an all-inclusive business management software that is firmly tailored to the needs of particular business. The use of web-based Admin Panel fastens all the working processes without compromising the accuracy of documents, while the use of iOS app right at the field drastically simplifies field workers’ lives and adds to more effective customer service.

ODJO
Application Type: DJ App
Platform: iOS
Challenge: Create a professional toolkit for Djs
ODJO is a second-to-none DJ app when it comes to music mixing. The app looks like a real full-functioning DJ console.
Challenges completed:
- Real-time audio processing
- Customizable interface
- Smart music library
ODJO is an outstanding DJ app that enables the users to adapt, mix, and record tracks within a few taps.

Kusk
Application Type: Radio Streaming App
Platform: iOS and Android
Challenge: Create a modern radio streaming app with smooth performance and sophisticated UI/UX
KUSK is a radio streaming application that represents Southern California Classical Radio. This app gives users unlimited access to classical music, which they now can listen on any device including smartphones, tablets, PCs, and TVs. Using the modern technology stack — Swift 4.x for iOS app and Kotlin for Android one — we developed the program with speedy and error-free performance regardless of quite a sophisticated feature set. The core capabilities of KUSK include radio broadcasting, authorization, and in-app social media intercourse.
Challenges completed:
Radio streaming functionality that performs flawlessly on any device from smartphone to TV
Personalized UX due to user accounts that store the information about activity and music preferences
Integrated schedule of upcoming streams with real-time updates
Sleeping timer for those who like to fall asleep while listening to music
We managed to create the application, which combines high-tech functionality and elegant design that reflects timelessness of classical music. With KUSK, users can get their aesthetic needs satisfied and share their musical preferences with the world in just one tap. Play history section, favorites list, sleeping timer, and alarm clock add to an unforgettable UX and make user come back to the app again and again.

Bonk Live
Application Type: Streaming App
Platform: iOS and Android
Challenge: Create a convenient place to broadcast the video in the real-time and earn profit
BonkLive is an app on which the user can stream videos all over the world and even get some money, too. The app offers unsurpassable possibilities for generating revenue through advertising.
Challenges completed:
- Online streaming
- 2D and 3D virtual gifts
- Built-in message services
- Flying comments
- Social media integrations
BonkLive allows the users meet new friends from all over the world. Moreover, the app features a standout monetization model. With BonkLive, the user can generate income through advertising.

River Mall
Application type: App for the shopping center
Platform: iOS, Android
Why it is needed: The best shopping mall in Kyiv is on your smartphone.
With our application, you can:
- find your favorite boutiques easily and quickly - use our navigator to make your shopping comfortable and productive;
- pay for parking with your smartphone with a single click;
- do the search for whatever you need easier - 250 brands, stores, and restaurants put into a catalog and categorized for a convenient contextual search;
- stay tuned for brand promotions, super discounts, and special events.
Advantages:
- Integration with parking system (free spaces, payments)
- Proximity beacons (Bluetooth) for accurate location tracking and routing
Description:
RiverMall app is one of the best Ukrainian shopping center app with fancy design and lots of ways to help users have a great shopping experience. It allows customers to use parking navigation and guidance, never to be lost with a detailed map (with proximity beacons), and easily pay for the parking on the way out. Also, it contains a list of all shops & entertainment inside.
Check the app out yourself just following the links:
iOS - https://apps.apple.com/ua/app/river-mall/id1498766659?l=ru
Android - https://play.google.com/store/apps/details?id=ua.rivermall.android&hl=en&gl=US
Reviews
the project
Native Android Application Development for Digital Agency
"At IDAP, project managers ask good questions and listen carefully to the requirements."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We are a London- and Vilnius-based creative team with challenging and innovative projects in our portfolio. We produce tailored digital products and solutions including mobile applications, Facebook applications, and web pages and banners. We are trusted by brands like Ferrari, Red Bull, Nokia, L'Oréal, and Maybelline offering experience and reliability. I am a project manager.
What challenge were you trying to address with IDAP Group?
We had a project for which an application had to be ported from cross-platform to a native solution. We needed their experience in building native Android applications.
What was the scope of their involvement?
The list of services is impressive, including porting a Tinder-like cross-platform to a native app; building from scratch applications for three European news companies; ongoing design projects – mainly animations; and being involved in the development of an e-commerce project based in Shopify.
How did you come to work with IDAP Group?
IDAP was top rated on Elance, now Upwork. They had the most favorable client reviews.
How much have you invested with IDAP Group?
The total cost of the development and design services has already exceeded $100,000.
What is the status of this engagement?
We started in the last quarter of 2014 and are an active client of IDAP.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
The success metrics vary depending on the project. For the Heyyy application, they created a truly native experience, so the app had a dramatic shift in user engagement. For the tv3.lt Android app, there was a quick turnaround and complete absence of bugs.
How did IDAP Group perform from a project management standpoint?
At IDAP, project managers ask good questions and listen carefully to the requirements. They foresee all the potential risks and nail down the problems long before they become severe.
What did you find most impressive about IDAP Group?
It would be the timely delivery of very clear promises.
Are there any areas IDAP Group could improve?
They should clone themselves.
the project
Application Development for Beverage Manufacturing Company
"While working with them, we felt that they cared about the project as much as we did."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
CCI is the fifth-largest bottler in The Coca-Cola Company system in terms of sales volume. CCI produces, distributes, and sells sparkling and still beverages from Coca-Cola across Turkey, Pakistan, Kazakhstan, Azerbaijan, Kyrgyzstan, Turkmenistan, Jordan, Iraq, Syria, and Tajikistan.
CCI employs more than 10,000 people and has 25 plants, offering a wide range of beverages to a consumer base of 380 million people. In addition to sparkling beverages, the product portfolio includes juices, waters, sports drinks, energy drinks, teas, and iced teas. I am an e-commerce specialist.
What challenge were you trying to address with IDAP Group?
We were looking for a software vendor for our projects.
What was the scope of their involvement?
The scope of the project is confidential information. The services provided by this vendor were related to app software and backend development.
How did you come to work with IDAP Group?
Their approach was matching with our strict deadline expectations. We needed a very fast solution, and they were able to deliver it without reducing quality.
How much have you invested with IDAP Group?
This information is confidential.
What is the status of this engagement?
The part they performed was completed 3 times faster than we expected. They managed to complete the project in 3 weeks while initial estimations were much longer.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We were able to launch the application much faster than we expected.
How did IDAP Group perform from a project management standpoint?
They worked with us using Agile methodology. But, even within the framework of Agile, they were very flexible and understood our business needs very well. It is a reality that the client's needs may change and there will be many revisions coming even after some milestones are approved. But, they handled this very well without shifting the project deadline and costs.
What did you find most impressive about IDAP Group?
While working with them, we felt that they cared about the project as much as we did. This is what makes us confident in the success of the project. Also, with their experience in software development, they were able to give good advice on the UX side of the project. We received many good ideas on the visual design of the software that was implemented.
the project
iOS Development for Music Streaming Startup
"What I liked about IDAP Group the most was that they were very honest and professional and they knew what they were talking about."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Our company is a music streaming app. I am the Chief Executive Officer.
What challenge were you trying to address with IDAP Group?
I was looking for product developers, and they’re an agency that can provide everything that you need as a company in order to develop an app. I was trying to find really good and experienced app developers.
What was the scope of their involvement?
The scope was to make a music app. It has social features among other things. It’s on iOS, to begin with. They provided a full-time developer and a project manager. Over time, we added a quality assurance specialist from IDAP to the team. I switched to using their in-house designer as opposed to my own designer that I had before. It’s a nice in-house setup and they work pretty professionally. I expanded the contract over time because I was very satisfied with the work.
How did you come to work with IDAP Group?
I went through a few agencies and even individuals that were not agencies. What I liked about IDAP Group the most was that they were very honest and professional, and they knew what they were talking about. I was talking to Alexander, who is the CTO [Chief Technology Officer], and he was very patient and explained things so as to not have unrealistic expectations, which other developers had done in the past when trying to get the contract. I like their honesty, and to this day, I’m still getting the same vibe from them. They’re very down-to-earth.
The vetting process took over a month. Unlike the other agencies, they have a model that’s kind of unique. The CTO teaches about programming, he’s a lecturer. He is very experienced and he brings in developers and trains them. As a client, you get assigned the mid-level developer, which costs a lot less than a senior developer, but he manages them, which means he’s still on top. He gets involved in the coding sometimes. You get the quality of the senior person because he’s there managing it for the price of the mid-level or junior. I really like that and it has worked very well.
How much have you invested with IDAP Group?
This is a long term contract. I spend $4,000 to $5,000 a month, and it’s been over a year now. It would be in the $50,000 to $200,000 range.
What is the status of this engagement?
It’s ongoing.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We’re happy with the work.
How did IDAP Group perform from a project management standpoint?
They are very professional. At first, they were using their own project management software. They invited me to it so I could manage the tasks on it. It’s all in English, which is very important. When I hired them, we were using Trello. They said they can use that too. The rules changed over time and they were always adapting to it. We switched and set up new rules for project management. Every time, they adapted and they were part of the decision-making process. They’re all about making sure that we’re happy. They still use their internal management software as well; they have the whole management part down. They’re a real company. They have people in-house that are all about making sure everything is run efficiently; it’s not just a small shop.
What did you find most impressive about IDAP Group?
Their professionalism.
Are there any areas IDAP Group could improve?
No. All around, I’m satisfied. We have a very good relationship. We’ve been doing this for a little over a year and we get along really well. I’m happy with them and they’re happy with me.
the project
iOS Application Development for Custom Software Development
"I’ve never encountered a piece of software before that had so few bugs or problems in it during development."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
Tech River LLC is a custom software developer, web developer, and online marketing firm. The side that I’m most associated with is the custom software development. It’s pretty much all web based applications and we’ve now branched into app development as well. I am owner/partner. My official title is Director of Customer Solutions and it includes the technical management of all the products.
What challenge were you trying to address with IDAP Group?
We had a contract to develop an iPhone application and we had no in-house experience developing iPhone applications. We looked for a contractor that had that capability.
What was the scope of their involvement?
The app is iOS only. We actually utilize their service in three areas. One is we had them do the UI/UX design because we didn’t have that design capability in-house in terms of the actual user interface look and feel. We had them do the frontend implementation and the actual iOS development for the app. The app itself utilizes a backend database as well, so we had them develop that capability. That’s something that we could’ve done in-house but it seemed like it would cut down on a lot of the communication hassles if they were developing that as well rather than me trying to communicate the backend API to them.
How did you come to work with IDAP Group?
We found them through Upwork. My business partner who is the president of the company was the one who did that. I didn’t locate them. I can’t really speak to the vetting process. We had a limited budget to work with so we had to consider what their rates would look like and their existing reviews on Upwork. In this particular case, we were looking for a team rather than an individual. We would’ve subbed it to an individual, but we were looking for a rapid turnaround so we didn’t want to lay that in one person’s hands.
How much have you invested with IDAP Group?
We have spent between $10,000 and $50,000.
What is the status of this engagement?
Version one of the iOS app is complete and we’re starting version two with them now. We closed the version one contract and immediately opened up a version two contract. The version one contract was closed on Upwork last week although it was effectively done in the middle of August.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
We have nothing yet. Even though it’s on the app store, it’s for association members. We’ve actually only done a soft release. In other words, it’s there if somebody looked for it but we’ve really only alerted about 100 members of a focus group. Within the last week or two, we haven’t seen any activity yet. It’s only been a week and a half. Understand that this is a contract that we’re subbing out to IDAP. In my opinion, I’m very pleased with what we came up with while working with IDAP. The association that wanted this app is happy with it as well. It’s going to be an ongoing thing. It’s probably going to be three years of development to flush it out to the level that they want.
How did IDAP Group perform from a project management standpoint?
I have never seen better.
What did you find most impressive about IDAP Group?
First of all, when we started looking for lower budget contractors, we looked overseas. Oftentimes there’s a tradeoff between what we come to expect as US developers in terms of communication versus solo contractors that are out there. The IDAP team provided a level of communication that I was really blown away by. I wish I communicated as well as they do. When I say communication, I don’t mean just English skills, which were excellent by the way. I only dealt with one person directly at IDAP even though there was a team of five or six. He had excellent English skills, and in addition, he kept me moving because he would get back to me with questions. Everything was kind of a continual flow to make sure that the project kept moving. He didn’t make assumptions and made sure I was in the loop on everything.
Are there any areas IDAP Group could improve?
I couldn’t come up with anything. It’s a limited data set right now because that project took about three months. We’ve got other projects going with them now - two other projects in addition to version two of this app. I couldn’t come up with anything yet. I know that several of the programmers rescheduled vacations around getting this app out in a timely manner. I don’t wish that on anybody but I did appreciate it.
the project
iOS Application for DJs
"The IDAP Group was good in conversation and gave us a good contract."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization.
I work for Cherkasov LLC. We created a DJ application for DJs. We created an app for iPad only.
What is your position?
I am the owner.
What business challenge were you trying to address with IDAP Group?
This is my second team that I hired from India. It's a music application, and you need a good user interface.
Please describe the scope of their involvement in detail.
Many companies develop older engines, but we are using some different company that creates a music library in C++ language. A team like IDAP Group should know iOS systems and C++ integrating C++ libraries to my application.
How did you come to work with IDAP Group?
I posted the job on Elance [now Upwork]. IDAP gave me a decent price.
Could you provide a sense of the size of this initiative in financial terms?
It cost $50,000.
What is the status of this engagement?
The project was completed in 2015. We worked in 2014, and then we stopped because of the budget. I found new investors, and we started again and completed it in 2015.
Could you share any statistics or metrics from this engagement?
The app has been on the App Store for six months. We have 3,000 downloads [as of August 2016]. They have 2,000 subscriptions on Google Plus Twitter accounts. Young DJs are still interested. I feel like they're still coming back to the application from time to time.
How did IDAP Group perform from a project management standpoint?
They were very professional. It was not an easy application.
What distinguishes IDAP Group from other providers?
All their work was great. Before, I was working with some company from India, and I signed some documents with them. They said in the contract that if I decide to leave the application, they will own the project. That was no good. The IDAP Group contract was different. This is my idea, and I own it. I designed all the prototypes. The other company didn't understand C++ language in sound libraries, and they stopped. The IDAP Group was good in conversation and gave us a good contract. They separate the development and my ideas. They understand what I want.
Is there anything IDAP Group could have improved or done differently?
No – not really.
the project
Backend Development for Software Development Company
"IDAP thinks outside of the box. They don’t just do what I tell them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization.
My company is in the software development business. We develop mobile apps and web applications for German media companies.
What is your position?
I am the CEO [Chief Executive Officer].
What business challenge were you trying to address with IDAP Group?
We had a special project where a backend application was involved, and we needed external development support to help build the app.
Please describe the scope of their involvement in greater detail.
They helped us with app development.
How did you come to work with IDAP Group?
We found IDAP on Upwork. There were a lot of agencies who applied for the job, but I chose them because of their proven track record. But the most important aspect was that they had a project manager that was included in the hourly price. We started with a small project to test them out. It worked out well and we moved to bigger projects.
Could you provide a sense of the size of this initiative in financial terms?
We’ve spent $50,000 over the span of our engagement.
What is the status of this engagement?
I’ve been working with IDAP for one and a half years.
Could you share any statistics or metrics from this engagement?
On the one project where the web application backend was involved we had a problem because of the client. He didn’t specify how many users they would expect. We implemented the application and they did a very big marketing campaign, and suddenly there were over 18,000 users who utilized this backend, and the server was down or nearly down and we had a lot of performance problems. The IDAP team worked so hard - I think they went three days without sleep to solve my problem. I couldn’t find any workers in Germany who would do that. The customer was extremely happy that we solved the problem in such a short a time and over the weekend.
Also, as we were in this difficult situation and things were getting urgent, the project manager stayed calm instead of blaming the customer. They always had the solution in mind.
What distinguishes IDAP Group from other providers?
IDAP thinks outside of the box. They don’t just do what I tell them but they think about the documentation that I give them and tell us if something is wrong or not correctly specified and if there are problems. This was a strong point for me. The project manager there was always on the project. The project manager was online for nearly 24 hours. I once asked him if he was actually human or a machine. He responded every time. It was fantastic.
Is there anything IDAP Group could have improved or done differently?
If you work with offshore companies, the challenge is communication. The other challenge is that most of my clients cannot afford the cost requirements. I didn’t think we could improve anything. It went really well.
the project
Multiple Development Projects for Digital Agency
"I trust IDAP, and I think trust is one of the most fundamental things in any relationship."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Please describe your organization.
We are a digital agency and work to build apps for companies of all sizes with a focus on startups.
What is your position?
I'm the digital producer.
What business challenge were you trying to address with IDAP Group?
We found ourselves in a situation where we'd taken on a lot of business, and we were struggling to fulfill the development side internally. That's when we engaged with IDAP.
Please describe the scope of their involvement in detail.
There were three projects IDAP worked on for us. One of the projects was a video editing app. The app allowed people to upload their videos, share them with friends, edit them, and put on filters. The filter aspects required a technical skill set, and IDAP had some good expertise in that area. Another project was an app for the medical profession – helping them to share data securely. It was almost like a LinkedIn for doctors. The last project was an event management app to help the organizers reach the attendees.
How did you come to work with IDAP Group?
Hiring IDAP was prior to my time with this company, so I don't know how the partnership exactly started. I know IDAP has some strong voice and video processing skills. I think that's probably why we first engaged them to help with the video app. Their CEO [Alex Chernikov] spent the time trying to get to know us as a company and how we worked. That gave me confidence that they were going to be a good partner. I also suspect that cost was another deciding factor.
If you're working with a company from overseas, a crucial aspect is trust. For me, personally, I trust the IDAP team. They commit themselves to do a good job. We had an experience with a company in India and that didn't go so well. I don't think you can make any sweeping judgments about the quality of staff from a given country. I think you have to look at the individual company and the capabilities of the individuals in that company. IDAP delivered, and we were working under some pretty punishing deadlines.
Could you provide a sense of the size of this initiative in financial terms?
The video project would be in excess of $350,000. IDAP's part of it was probably $50,000 to $150,000. The conference project was probably smaller – less than $50,000. The medical one I would suspect around $50,000. IDAP came in at a good price for the amount of work they were doing.
What distinguishes IDAP Group from other providers?
Personally, I really think it comes down to the quality of their individual developers and having an element of trust. I trust IDAP, and I think trust is one of the most fundamental things in any relationship. However, I think you have to make sure you know which developers you're going to get doing your work for your project. That will make or break you.
Is there anything IDAP Group could have improved or done differently?
We've have a good relationship with IDAP, but you always have to be careful. Everyone should be careful with any company. You always have to make sure you get the right people. IDAP has the people, but you have to make sure you're getting the right ones.
the project
iOS & Android App Dev for Taxi Hailing Service
"The codebase quality and speed of delivery were impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the CEO of Boku Connect LTD. Our company is into software development
For what projects/services did your company hire IDAP?
We decided to build a taxi hailing service, however for the scope and scale of the project was bigger than our team and we had to engage IDAP
What were your goals for this project?
Our goal was design and development of a taxi hailing mobile application for both android and ios platform
How did you select this vendor?
I contacted a couple of vendors by looking at clutch ratings and other online search. We also had preliminary discussion with each vendors, cost and methodology before deciding to go for IDAP
Describe the project in detail.
Development of Uberlike Taxi app for ride hailing
What was the team composition?
Our interaction was mostly with project manager, however about 3 engineers each where assigned to each mobile platform in addition to QA and other technical reviewers
Can you share any outcomes from the project that demonstrate progress or success?
We're currently in beta and doing testing with drivers as well as gathering market intelligence with funding for the local market
How effective was the workflow between your team and theirs?
Very effective
What did you find most impressive about this company?
The codebase quality and speed of delivery were impressive.
Are there any areas for improvement?
Maybe communication - things like slack etc
The quality of the work that IDAP Group has created speaks to their ongoing relationship. They consistently demonstrate excellent project management and quality testing, in addition to serving as an integrated strategic partner.