#1 Mobile App, Web, & Software Development Company
Hyperlink Infosystem, an ISO 9001:2008 certified organization, is a renowned IT Software Solutions provider with offices around the world.
Established in 2011, Hyperlink InfoSystem, with its dedicated and skilled team of professionals, has been able to create dynamic and cost-effective solutions for its clients that are based all over India, USA, UK, Japan, Canada, and other parts of the world. We believe in delivering services without compromising on time or quality.
Hyperlink Infosystem boasts a robust team of over 1000+ in-house developers located in India. Our expertise spans across a wide range of services including Mobile App Development, Software Development, Game Development, IoT Development, and various front-end and back-end technologies. Additionally, we are proud to be official certified partners of Salesforce, offering comprehensive solutions in this domain as well.
Hyperlink Infosystem is closely structured to offer more acquirable results and solutions for use in a variety of businesses encountering problems in the information and technology sector.
We have a good coordinating partnership between the company's intramural internal environments and emerging external IT surroundings. Driven by commitment and hard work, Hyperlink InfoSystem has, in very little time, been able to grow into a Mobile App Development service provider with clients spread all over the World as well as India.
A member of the prestigious GESIA, Hyperlink InfoSystem has been providing Software Development solutions like Android, iPhone, and Windows App Development and Website Development,since 2011.
For more information, connect with us on Skype: hyperlink.infosystem
Hyperlink InfoSystem offers competitive pricing for app development, with project costs ranging from $10,000 to over $1 million. Clients appreciate their value for cost, responsiveness, and quality, although some projects faced delays. Overall, they are seen as a reliable partner for diverse development needs.
Clients frequently mention that Hyperlink InfoSystem offers competitive pricing for their services, making them an attractive option for businesses looking for cost-effective development solutions without sacrificing quality.
Positive Feedback on Customer Service
Many reviews praise Hyperlink InfoSystem for their excellent customer service. Clients appreciate their responsiveness, dedication, and willingness to address concerns promptly. They often go above and beyond to ensure client satisfaction and maintain open lines of communication throughout the project lifecycle.
Challenges with Project Timelines
Several clients experienced delays in project delivery, which sometimes extended beyond the initial timelines. Although the team strives to meet deadlines, managing expectations and improving time management could enhance client satisfaction and project efficiency.
Commitment to Client Vision
Clients appreciate Hyperlink InfoSystem's commitment to realizing their vision. The team is willing to make adjustments and offer creative input to ensure the final product aligns with the client's goals and expectations.
Proactive Problem Solving
The team at Hyperlink InfoSystem is commended for their proactive approach to problem-solving. They are willing to work overtime and on weekends to resolve issues, ensuring that projects are completed to the client's satisfaction.
Diverse Industry Experience
Hyperlink InfoSystem has worked with clients across various industries, including healthcare, education, real estate, and transportation. This diverse experience allows them to provide tailored solutions that meet specific industry needs.
"[Hyperlink's] devotion, constant availability, and technical understanding were the best it could be."
Feb 11, 2016
Founder, App Startup
Anonymous
Verified
Information technology
New York, United States
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem developed a geolocation-based social networking app for both the Android and iOS platforms.
Hyperlink InfoSystem’s app has been very well received by users, from both a design and functionality standpoint. The client describes Hyperlink’s project management as responsive, dedicated, and understanding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
I'm an MBA [Masters of Business Administration] student, and I've started a company around a mobile app that allows people to connect with other users who are located within a 150-foot radius. It's an ice-breaking app that's purely geolocation-based as opposed to traditional networking applications that use existing knowledge of linking people in order to connect them.
What is your position?
I'm the founder and only person on the team.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Hyperlink InfoSystem?
I'm not a developer. I needed to find a partner to help me build the app. I decided not to go with a North American company because I realized most of the development work is usually outsourced overseas anyway. I decided to cut out the middleman and go to the source.
SOLUTION
Please describe the scope of their involvement in detail.
The app is being developed for the iOS and Android platforms.
How did you come to work with Hyperlink InfoSystem?
I did extensive research online, including using Clutch. I read the reviews and spoke to a number of their previous clients. Ultimately, I think it was, first, their small size. That was important because, if you work with a big company, you're a little fish in a big pond. Lastly, Hyperlink's attitude I was able to develop a personal connection with their representative.
Could you provide a sense of the size of this initiative in financial terms?
My project was a slightly more than $50,000.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
I think that the biggest success was the user interface. The first proposal Hyperlink made in terms of user interface they gave three options. They were equally appealing, and we went with option one. It has been an absolute hit with people who have used it or looked at it from regular users with no IT [information technology] experience to those who have developed apps before. Everyone is saying the user interface is great. We are very happy about it. In terms of functionality, it was bug-free. We went through challenges in the development but in the end, the final product is bug-free, and we're happy with it.
What distinguishes Hyperlink InfoSystem from other providers?
I have two contacts – a business development person and a project manager. Both of them are exceptionally responsive. The project manager is on Skype and frequently available. He's been fully dedicated to the project. Everything that had to be fixed was fixed almost immediately. They're very easy to communicate with. The ability to communicate in English was phenomenal. Their understanding of the requirements was phenomenal. Hyperlink InfoSystem's suggestions of solutions to requirements were unparalleled. Their devotion, constant availability, and technical understanding were the best it could be.
Is there anything Hyperlink InfoSystem could have improved or done differently?
Hyperlink should be more realistic with their time estimates. The initial estimate was overly ambitious. In their eagerness to win the contract, they gave me a very aggressive timeline for when they promised to deliver the project. In the end, we didn't overshoot the timeline by a dramatic amount, but all the spare time I had built into the timeline was used up.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Development for Fitness Startup
Mobile App Development
$50,000 to $199,999
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"You tell [Hyperlink] something and they make it happen."
Nov 2, 2015
Co-Founder, Fitness App Startup
Anonymous
Verified
Other industries
India
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem developed a fitness app for both the android and iOS platforms that targets dietitians, nutritionists, and gym trainers.
Hyperlink InfoSystem’s focus on long-term relationship building has made them a key resource for the client, who sees them as a true partner for this project. The client describes Hyperlink as easy going, flexible, and dependable.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We’re a startup building a fitness app. Our target audience is dietitians, nutritionists, and gym trainers.
What is your position?
I’m a co-founder within the startup.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Hyperlink Infosystem?
We needed an app but my co-founders and I did not have the necessary development experience.
SOLUTION
Please describe the scope of their involvement in greater detail.
We approached Hyperlink Infosystem to build our app for both the iOS and Android platform.
How did you come to work with Hyperlink Infosystem?
I searched online and I found Clutch. Hyperlink Infosytems was rated highly so I decided to give them a try. So far the partnership has been working out.
Could you provide a sense of the size of this initiative in financial terms?
This project is in the $50,000 range.
What is the status of this engagement?
The project is still in progress, we’re going to launch the application in a couple months.
RESULTS & FEEDBACK
How did Hyperlink Infosystem perform from a project management standpoint?
Project management was the easy part since I’m in India. The Hyperlink Infosystem team is very easy going. They’re very adjusting as well. You tell them something and they make it happen.
What distinguishes Hyperlink Infosystem from other providers?
Hyperlink Infosystem focuses on the long term, especially on relationship building. Those are two things that are very important. You can always go back to them for the next phase. I know now that I don’t have to think about finding another partner.
Is there anything Hyperlink Infosystem could have improved or done differently?
I don’t have any qualm with Hyperlink Infosystem, it is really only the Indian market as a whole. It’s very hard to find quality companies with a focus on integrity, so I believe they were a bit skeptical of me as a client also being located in India.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"This is the first IT project I’ve worked on."
Cost
5.0
Value / within estimates
"Hyperlink Infosystem provided great quality work under a very quick deadline."
Willing to Refer
5.0
NPS
App Development for Car Sharing Startup
Mobile App Development
$10,000 to $49,999
4.5
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
4.5
"I really appreciated the work that Hyperlink Infosystem provided."
Oct 29, 2015
Owner, Car Sharing Startup
Umang Trivedi
Verified
Other industries
India
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem developed an application for the client that connects people for car sharing.
Hyperlink InfoSystem opened their office and called in their staff to meet the client’s last minute requests before launch, ensuring that the client had exactly the product they wanted. The client describes Hyperlink as helpful, responsive, and fast.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We have just launched a company that connects people for car sharing, like Uber.
What is your position?
I am the owner of the company.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Hyperlink Infosystem?
We needed to find an agency that could make the application for our service.
SOLUTION
Please describe the scope of their involvement in greater detail.
They built an application to support our new venture in the car sharing space.
How did you come to work with Hyperlink Infosystem?
We did some online research. I had heard about them previously, as they are quite famous in our region.
Could you provide a sense of the size of this initiative in financial terms?
This project cost about $50,000.
What is the status of this engagement?
We have just launched our services [October, 2015].
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
I really appreciated the work that Hyperlink Infosystem provided. They were very helpful, responsive, and very fast.
What distinguishes Hyperlink Infosystem from other providers?
Before we launched the company, I wanted to add two or three features to the application. It was necessary for us to have those features included. I was able to pick up the phone and call them and explain the situation, they opened their office and called in their staff to meet the last minute requests. Hyperlink was able to give us what we wanted. I’ve never heard of any company that would open their office at such a late time to do work for their client. Hyperlink Infosystem was available for me 24/7.
RATINGS
4.5
Quality
4.5
Service & Deliverables
"They are superb, just excellent!"
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
App Development for Ticketing Startup
Custom Software Development
Confidential
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was just a really good experience."
Oct 26, 2015
CEO, Ticketing Startup
Jorge Mealla
Verified
Education
Turkey
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem developed an app for both Android and iOS, which coincided with the client’s existing web platform.
Hyperlink InfoSystem met all of the client’s requirements for the application and made suggestions for improvement when possible. The client describes Hyperlink as flexible, knowledgeable, and understanding.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
We have a ticketing company very similar to TicketMaster in the States, the difference being that we operate in South America.
What is your position?
I’m the owner and chief executive officer [CEO] of the company.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Hyperlink InfoSystem?
We have a platform that’s web based. I needed to have clients be able to book their tickets through a mobile application on both iOS and Android.
SOLUTION
How did you come to work with Hyperlink InfoSystem?
I found Hyperlink InfoSystem online. I researched what they had previously done and they seemed to have a very good staff. We managed to get things going quickly even though we had a large difference in time zones. They quickly understood my concept.
Could you provide a sense of the size of this initiative in financial terms?
This is an ongoing partnership and I still have a contract with them. I’d rather not share the financial aspect of the project.
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
Hyperlink InfoSystem is really knowledgeable. The only reason it took longer to complete the application is because I changed my requirements during the project. The process as a whole was actually really smooth. I’m really happy. Whenever I asked for something new, they would make sure to include my requirements. Hyperlink went above and beyond my expectations as far as providing functionality requirements to my app.
What distinguishes Hyperlink InfoSystem from other providers?
Hyperlink InfoSystem made great suggestions for improvement. I could tell they really grasped the concept. Payment processing is very different in South America. The way we do payments is different than anywhere else in the world and they grasped that concept quickly. It was just a really good experience.
Is there anything Hyperlink InfoSystem could have improved or done differently?
I don’t think so. Whenever we were not moving as quickly as I would have liked, it was usually caused on my end. Hyperlink InfoSystem is really flexible. I can’t think of any way to make the partnership better.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I worked with other mobile application developers before Hyperlink InfoSystem. They were really bad experiences compared to this one.
Photo Sharing App Development for Startup
Custom Software Development
Less than $10,000
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"[Hyperlink InfoSystem] did everything you could ask for."
Oct 2, 2015
CEO, Photo Sharing App Startup
Anonymous
Verified
Other industries
United Kingdom
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem met the client’s need for an affordable and reliable partner to develop their photo and video sharing app.
Hyperlink InfoSystem provided the client with full insight into every aspect of the development process. The client notes appreciation for Hyperlink’s honesty, integrity, and knowledgeable project management.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
I'm building a photo and video sharing app. This app will allow users to upload photos and videos and build their own profile. I've worked on the app for a while for people to connect socially. There's going to be new features in the app – stuff that we haven't seen in Twitter, Instagram, or Facebook.
What is your position?
I am the founder and CEO.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Hyperlink InfoSystem?
I'm based in London development agencies here are very expensive. I went online. I was looking at outsourcing to the Philippines or Ukraine. Development in Eastern Europe still didn't fit my price range and I found Clutch, which popped up on a Google search. I went for it. I looked at a list of different companies. I found Hyperlink and went from there.
SOLUTION
Could you provide a sense of the size of this initiative in financial terms?
It was less than $10,000. It's a simple application. It's not that sophisticated.
RESULTS & FEEDBACK
What distinguishes Hyperlink InfoSystem from other providers?
I've never met a company like Hyperlink InfoSystem and the way they built with honesty and integrity. I think that makes them very different from other companies. When I spoke with the CEO [Harnil Oza], he assigned a senior project manager. I've never experienced a senior project manager like this in my life. The communication was absolutely fantastic. They gave me full insight into every aspect of the project. They provided R&D [research and development], which helped make decisions easier in terms of how I wanted the interface of the app to look. They did everything you could ask for. The project manager was the best line of communication they had and was great with English. That's one thing you don't find with many offshore project managers. Typically, project managers are not very technical, they just get the message and send it to the developers or coders. The Hyperlink InfoSystem project manager I had is very good and a strong communicator.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Google has set up an event for entrepreneurs and developers in London to get together...I always tell everyone looking for a reliable development company to look at Hyperlink. They have a great method of communication and some great developers.
Restroom Locator App Development for Nonprofit
Mobile App Development
Less than $10,000
Apr. - Aug. 2015
5.0
Quality
4.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"[W]e are very pleased with the way things have progressed."
Aug 20, 2015
Founder, Nonprofit
Anonymous
Verified
Other industries
Seattle, Washington
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem developed a restroom locator app based on the client’s wireframes and design specifications.
Hyperlink InfoSystem was able to deliver a high quality product while maintaining very competitive costs. The client notes that Hyperlink’s communication and project management far exceeded their expectations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please provide us with a brief description of your company.
In my day job, I work for a large tech company in Seattle, but my work with Hyperlink was regarding an app I wanted to build that would essentially act as a bathroom locator in India.
OPPORTUNITY / CHALLENGE
What was your goal in working with Hyperlink InfoSystem?
My son and I had the idea for the app and, while I was capable of developing it on my own, I didn't want to take the time to write the code.
SOLUTION
Please describe the scope of their involvement in detail.
My son and I did a good bit of the design and wireframing. Hyperlink took care of the rest.
What was your process for selecting Hyperlink InfoSystem?
We looked around a couple websites and received a few quotes. We felt most comfortable with Hyperlink, and decided to go with them for the job.
Could you provide a sense of the size of this initiative in financial terms?
It was around $4,000.
What was the timeline of the project?
We first started identifying firms back in April [2015], I believe the work itself started in June and they should be wrapping up in a few weeks here [August 2015].
RESULTS & FEEDBACK
Could you share any statistics or metrics from this engagement?
As the project hasn't been completed, it's too early to speak about the results. However, we are very pleased with the way things have progressed and the parts of the product that I have seen up to this point seem to be of a high quality.
What distinguishes Hyperlink InfoSystem from other providers?
I would say that Hyperlink InfoSystem's project management abilities exceeded my expectations. The cost was obviously very competitive, but I wasn't expecting them to be as diligent as they ended up being with communication and project management.
In hindsight, are there areas in which they could improve, or things you might do differently?
Not at this time. As I said, they still haven't delivered the final product, so things could change. But, at this time, I am highly satisfied.
RATINGS
5.0
Quality
4.0
Service & Deliverables
" "
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
iOS & Android Development for ERP
Custom Software Development
$10,000 to $49,999
5.0
Quality
5.0
Schedule
3.5
Cost
5.0
Willing to Refer
5.0
"[Hyperlink] have a good track record ... and they haven't disappointed me so far."
Aug 17, 2015
Former CIO, Visma
Hans Dramstad
Verified
Other industries
Denmark
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem partnered with the client to help develop the mobile aspects of their projects, on both the Android and iOS platforms.
Hyperlink InfoSystem’s knowledge and capabilities have led to a lasting relationship with the client, who continues to partner with Hyperlink on independent ventures since leaving their previous company.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization.
Visma is a big ERP [enterprise resource planning] solution provider company, similar to SAP [systems, applications & products in data processing], for Scandinavia and North Europe. I left Visma a couple of months ago, and I started a couple of new ventures, but I still use Hyperlink InfoSystem. We used Hyperlink InfoSystem at Visma to introduce outsourcing.
What is your position?
The relationship started when I was the CIO at Visma.
OPPORTUNITY / CHALLENGE
What business challenge were you trying to address with Hyperlink InfoSystem?
I don't have a lot of money to throw around and I can't really hire a lot of people, so outsourcing is really the only way I can build the solutions needed. Some of my apps I build myself. However, specifically for the mobile part, I do that through outsourcing.
SOLUTION
Please describe the scope of their involvement in detail.
We started out with a broader scope, but I limited it down to mobile development and that's what Hyperlink is doing for me now, mobile development for iOS and Android.
How did you come to work with Hyperlink InfoSystem?
I found them online through one of the outsourcing web portals.
Could you provide a sense of the size of this initiative in financial terms?
It was $10,000 plus.
What is the status of this engagement?
I've been working with Hyperlink InfoSystem for about 14 or 15 months now.
RESULTS & FEEDBACK
What distinguishes Hyperlink InfoSystem from other providers?
I stuck with Hyperlink InfoSystem after Visma for their knowledge and capabilities on the platforms I'm targeting. They have a good track record – that's why I selected them in the first place – and they haven't disappointed me so far. There are not bugs or anything like that on the solutions I have on mobile. There are the usual challenges that you experience when you are outsourcing, challenges related to culture and communication, but that's no different from any other company in the space.
Is there anything Hyperlink InfoSystem could have improved or done differently?
There are always small things, but one of the bigger challenges that comes up with outsourcing is about communication, predictability, and transparency. It's difficult to cross those hurdles with any company, so I don't think that's specific to Hyperlink InfoSystem.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"I have had no issues with them."
Schedule
3.5
On time / deadlines
"I had a couple of projects that really lasted much longer than expected."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Development for Designated Driver Service
Mobile App Development
$10,000 to $49,999
Nov. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"[O]n every issue that I brought to [Hyperlink] they were able to resolve it."
Jun 30, 2015
Owner, Designated Driver App
Eric Gilmore
Verified
Other industries
Austin, Texas
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem developed a mobile app for both Android and iOS. The client was happy with the app and later engaged Hyperlink to develop their website as well.
Hyperlink InfoSystem stepped in on this project after another developer did not have the capabilities to achieve what the client wanted. The client describes Hyperlink’s ability to problem solve as incredible and credits the app’s success to this skill.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization. What is your role and responsibilities?
I am one of the owners of a designated driver service. We drive people's cars with them in their own vehicle home. It's a mobile app available on iOS and Android.
OPPORTUNITY / CHALLENGE
What was your goal for working with Hyperlink InfoSystem?
Getting our ideas of how we wanted the app to perform was the big goal. We needed to go from the idea on paper to the app working in the practical world.
SOLUTION
What was your process for selecting Hyperlink InfoSystem?
We had a previous development company that we were going to work with, but they had some technical issues and gaps in development capabilities to do what we wanted with the mobile app. We had a high recommendation from the owner of the company that was based in the U.S. that Hyperlink InfoSystem does a really nice job. So, we went with Hyperlink. The price point was very good compared to U.S. companies. We ended up moving our whole website and everything to Hyperlink since they did such a good job on the phone application.
Can you give a sense of the size of the initiative?
Our app development with Hyperlink cost us $15,000 to $20,000.
When was the work completed?
The partnership started six or eight months ago [November 2014]. It's ongoing work.
RESULTS & FEEDBACK
Do you have any statistics or metrics on the project?
We haven't been in production that long. Beta testing has been successful. We don't have exact numbers, but everything seems to be running smoothly. I'll have more information as we grow.
What differentiates Hyperlink InfoSystem from other partners?
Hyperlink InfoSystem's ability to solve a problem is incredible. I would come to them with difficult things on what we wanted the app to do, and they did a really good job researching to see if it could be done. I would have to say on every issue that I brought to them they were able to resolve it. It was a combination of them doing a lot of research and figuring out solutions to the problems that made the app successful.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
I think Hyperlink InfoSystem does a great job. The only things to improve on are things that are out of their control. Being in different time zones is difficult. Sometimes, their dialect is difficult to understand, but that's what you're going to get with a company outside of the U.S. I wouldn't put any of that against them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Development for Software Company
Custom Software Development
$10,000 to $49,999
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
4.5
"[Hyperlink InfoSystem] were able to win us over with some of the other projects they had done."
Apr 27, 2015
Founder, Software Company
Karthik Balachandran
Verified
Other industries
San Francisco, California
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem helped the client to meet the desired time to market for their product while staying on budget.
Hyperlink InfoSystem was responsive and showed a clear understanding of the client’s priorities during the development process. The client describes Hyperlink as hardworking and truthful and notes that the distance and time difference were never an issue in their collaboration.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization. What is your role and responsibilities?
I’m the founder of a sales intelligence platform.
OPPORTUNITY / CHALLENGE
What was your goal for working with Hyperlink InfoSystem?
Our goal for working with Hyperlink InfoSystem was mostly meeting my desired time to market for our product. We were hiring employees to get the product to a production ready state, but were facing financial constraints. We began to look externally and wanted somebody who had experience with the type of development we were looking for.
SOLUTION
What was your process for selecting Hyperlink InfoSystem with which to work?
We put a bid up for the project and we used online bidding sources. Hyperlink InfoSystem was one of the bidders. We talked to different people and, at that point, we didn’t have any information about them, but they were able to win us over with some of the other projects they had done. So, that’s why we choose them.
Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?
Our project with Hyperlink InfoSystem falls in the bucket of $10,000 to $50,000.
RESULTS & FEEDBACK
Is there anything unique or special about Hyperlink InfoSystem that really makes them stand out compared to other business partners?
The team at Hyperlink InfoSystem was very hardworking and very truthful. I’m not saying others are not but, considering the challenges of working cross-continent and cross-time zones, they were very responsive and understanding of our priorities. I was pleasantly surprised by that because my general impression has been that when you work with an outsource firm on another continent, the challenges can be great.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
I would suggest a better appropriation of resources. At one point, I needed an additional Java developer to come up to speed and help augment my team. However, Hyperlink InfoSystem resources were 100 percent booked. It took them a few weeks to get another resource up to speed for me.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
App Development for On-Demand Beauty Service
Mobile App Development
Less than $10,000
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"[Hyperlink InfoSystem] were very punctual."
Apr 23, 2015
Owner, On-Demand Beauty Service
Anonymous
Verified
Other industries
Washington, District of Columbia
1-10 Employees
Phone Interview
Verified
Hyperlink InfoSystem redeveloped the client’s website and built an app for both the Android and iOS platforms.
Hyperlink InfoSystem took over all of the client’s development needs when their previous vendor was not able to provide them with mobile services. The client appreciates Hyperlink’s responsiveness and willingness to meet deadlines.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Please describe your organization. What is your role and responsibilities?
I’m the owner of an on-demand beauty service. We provide services in the Washington, D.C., area. The services we provide are hair, nails, and makeup.
OPPORTUNITY / CHALLENGE
What was your goal for working with Hyperlink InfoSystem?
I needed an app. The Web development company I was with wasn’t able to provide me the app development services that I needed. I turned everything over to Hyperlink InfoSystem.
SOLUTION
Please describe the scope of their work.
Hyperlink InfoSystem redeveloped my website as well as created two versions of my app – Android and iPhone.
What was your process for selecting Hyperlink InfoSystem with which to work?
The Web development company I was working with recommended I worked with Hyperlink InfoSystem. I briefly looked into a few other app development companies, but I felt with the price and turnaround time that I should go with Hyperlink.
Can you give a sense of the size of the initiative in dollar terms or a personnel work-hour figure?
The development for both versions of my app cost between $1,000 and $10,000.
RESULTS & FEEDBACK
Is there anything unique or special about Hyperlink InfoSystem that really makes them stand out compared to other business partners?
I was pleased with Hyperlink InfoSystem's responsiveness and their willingness to meet deadlines. They were very punctual. They were very responsive.
Looking back on the work so far, is there any area that you think they could improve upon or that you might do differently?
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