Red Dot & Webby Winners for Design & Web Practices
20years in the game
30+ clients from 20 countries in Europe & North America
Hundreds of delivered software projects
We have built hundreds of world-class projects for leading companies and emerging startups in Europe and North America. In 2020 we were voted industry benchmark for innovation and advanced practices in web development (we appreciate you, Webby voters!).
We believe in strategy and creating tailored solutions for the companies we partner with. Products we build range from websites, web applications, mobile apps, content management systems and API’s, to performing digital marketing and performance campaigns - everything that enables a kickass digital experience, and brings most value.
We are very proud of the Lovie and Webby awards for the Best Website Practices, both awarded by the Jury and by People’s vote. The most recent global award we have won is a Red Dot Awardin the Brands &Communication Design. Not only that, in the last 12 years, we have been awarded 10 MIXX awards for the best website in Croatia.
Human Interaction Company offers competitive pricing and good value for cost, with project costs ranging from $15,000 to $130,000. Clients appreciate their flexibility, responsiveness, and effective project management, indicating a strong return on investment across various projects.
Human Interaction Company led a seamless project implementation, ensuring smooth launches and hassle-free content migrations. Their projects often run without any significant issues, showcasing their reliability and expertise.
High Client Satisfaction
Overall, clients express high satisfaction with Human Interaction Company's services, highlighting their professionalism, quality work, and ability to meet deadlines. The company's commitment to excellence is a recurring theme.
Effective SEO and Digital Marketing
The company has successfully improved clients' SEO and digital marketing strategies, leading to increased website traffic and better online visibility. Their expertise in this area is highly valued.
Commitment to Continuous Improvement
Human Interaction Company is committed to continuous improvement, regularly seeking feedback and conducting retrospectives to enhance their services. This commitment is appreciated by clients.
Client-Centric Approach
They adopt a client-centric approach, focusing on understanding client needs and providing tailored solutions. This approach ensures that the final deliverables align closely with client expectations and business objectives.
Areas for Improvement: Scope Flexibility
A few clients suggested that Human Interaction Company could improve by being more flexible with project scope changes without requiring new rounds of procurement. This flexibility could enhance client satisfaction further.
Digital Communications Lead, Pharmaceuticals Pioneer
Anonymous
Verified
Other industries
Zagreb, Croatia
51-200 Employees
Online Review
Verified
Human leads the web design of a pharmaceuticals pioneer's AEM CMS platform. They are also tasked to conduct UX/UI optimization.
Human has so far delivered a website with very good navigation on the online education modules section. Likewise, the client has no complaints about the workflow. The team responds fast and is agile, flexible, and alert.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am Digital Communications Lead in a pharmaceuticals pioneer in Croatia.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Human?
For web design on our AEM CMS platform, for improving UX/UI, URL clarity, navigation and new content upload.
What were your goals for this project?
To make the best possible UX for our HCPs, portal to be innovative in design and navigation, to make fast content uploads and changes, to be flexible.
SOLUTION
How did you select Human?
By a vendor selection process and provided references.
Describe the project in detail.
Human has got familiar with AEM very fast and has been providing us with the services described above for more than 4 years. We use Productive for task management and we like it. So, when we have a content management requirement, we start a conversation in the tool.
What was the team composition?
Nice, agile people with necessary expertise! :)
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Alignment of subpages and their design, very good navigation for online education modules.
How effective was the workflow between your team and theirs?
Good, adequate. Human usually responds very fast.
What did you find most impressive about this company?
Agility, flexibility, prioritization, readiness to help and support.
Are there any areas for improvement?
Creativity, thinking more about UX, best practices implementation, adding your own "touch" into the solutions of tasks we assign.
RATINGS
4.0
Quality
3.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Web Development for Cyberspace Nonprofit Organization
Web Development
Less than $10,000
May - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their ability to deliver outstanding quality in little time impressed us."
Jul 14, 2020
COO, Cyberspace Nonprofit Organization
Anonymous
Verified
Other industries
Geneve, Switzerland
11-50 Employees
Online Review
Verified
Human developed a website for a cyberspace nonprofit organization. The team also provided UI/UX designs and analytics services.
The website was delivered in a timely manner and has received an influx of traffic and media attention, meeting the goals of the internal team. Human provides a hgih level of customer service and support. The team is service-oriented and hard-working.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Independent non profit that seeks to bring peace to cyberspace. I’m the COO
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Human?
To build a webpage une one week
What were your goals for this project?
Bring cybersecurity assistance to vulnerable populations
SOLUTION
How did you select this vendor?
Recommended
Describe the project and the services they provided in detail.
Web development, UI/UX, analytics
What was the team composition?
Multiple experts in various disciplines were pulled in from the deep technical level up to senior experts
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
A lot of traffic and media attention
How was project management arranged and how effective was it?
One project manager oversaw all exchanges and really helped to drive the relationship in the most effective way. Very accommodating, flexible and at the same time directive and solution oriented.
What did you find most impressive about this company?
Their ability to deliver outstanding quality in little time impressed us. Great expertise and service-oriented attitude.
Are there any areas for improvement?
None.
RATINGS
5.0
"Keep it up!"
Quality
5.0
Service & Deliverables
"Simply the best experience I have had in a 15 year long career in tech, overseeing numerous web development efforts"
Schedule
5.0
On time / deadlines
"Immediate responses, fast feedback on multiple channels"
Cost
5.0
Value / within estimates
"Competitive pricing for the quality"
Willing to Refer
5.0
NPS
"Human has an outstanding reputation and has served me very well: I would 100% recommend it to my friends and colleagues
Showing 21-22 of
22 Reviews
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