Honeycomb Software

BACKGROUND

Please describe your company and position.

I am the Co-founder of a digital content creation company.

Describe what your company does in a single sentence.

We help agencies create digital content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• We hired Honeycomb to help develop our SaaS platform.

SOLUTION

How did you find Honeycomb Software?

Clutch Site

Why did you select Honeycomb Software over others?

• High ratings
• Pricing fit our budget

How many teammates from Honeycomb Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Honeycomb is helping us develop a custom SaaS solution. From the start, we established a clear contract with defined terms and project timelines. We provided them with a high-level overview and outlined the core workflow of the model we wanted to build. The product has been launched and remains in active development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successfully launched the product
• Ongoing sprints and milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We hold bi-weekly meetings with our Honeycomb team, where they provide progress updates and address any questions immediately. Their communication has been exceptional, and they have a deep understanding of our needs and constraints.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to communicate effectively, understand our needs and challenges, and collaborate with us on both strategic ideas and the product's specific requirements has been outstanding.

Are there any areas for improvement or something Honeycomb Software could have done differently?

This collaboration has been exceptional — I honestly can’t think of anything that could have made it better. 

BACKGROUND

Please describe your company and position.

I am the Account Manager of Elogic Commerce

Describe what your company does in a single sentence.

End-to-end eCommerce development agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• We needed help with development of a personalized health and wellness marketplace for our client, featuring AI-driven recommendations that would suggest fitness activities and products tailored to users’ individual goals and preferences. These recommendations would be based on data from their wearables as well as inputted information, such as responses to questionnaires.

SOLUTION

How did you find Honeycomb Software?

Referral

Why did you select Honeycomb Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Honeycomb Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Honeycomb Software conducted a careful analysis to identify requirements. They defined a roadmap for implementing AI-driven recommendations, integrating wearable devices, and ensuring stable connectivity to our e-commerce platform. 

They also designed a scalable architecture that supports AI-driven recommendations and ensures smooth integration with the e-commerce functionality, and wearable devices. Although the e-commerce platform was built by our team, Honeycomb Software made sure all elements connected seamlessly, providing a cohesive and user-friendly experience.

At the development stage, the team implemented an AI-powered activity recommendation engine, using advanced learning machine frameworks. The engine utilized collaborative and content-based filtering algorithms to analyze user data and provide highly personalized suggestions that align with users' goals, preferences, and constraints. For instance, it could suggest low-impact exercises for older users or high-intensity workouts for young adults. 

As for the wearables, using APIs and data pipelines, the team connected devices like Apple Watch to collect needed data. This allowed the platform to collect key data points such as heart rate, activity patterns, and more, and provide valuable insights for users. Additionally, tools such as questionnaires were implemented to gather user input to deliver more personalized experiences. 

To boost user engagement, Honeycomb Software developed features for real-time progress tracking and gamification, such as product discounts for users who achieved activity milestones. 

At the testing stage, the team validated the platform’s performance, usability, and scalability, using a combination of manual and integration testing techniques to ensure that everything was done to meet the highest standard. To ensure scalability, stress testing, and capacity testing were performed to identify potential pitfalls and optimize resource allocation. In all, every feature was thoroughly tested to ensure flawless functionality and user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Firstly, the AI-driven recommendation solution provided highly accurate, personalized suggestions, improving user satisfaction based on feedback and usage data.

Secondly, the gamification features they introduced led to a boost in user activity and retention rates.

Additionally, the frictionless integration with wearables and the e-commerce platform ensured everything worked flawlessly, providing a smooth and reliable user experience, and as a result, a boosted engagement of 20%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They kept us regularly updated, delivering results at scheduled intervals. We maintained constant and open communication throughout the project, and everything was delivered on time.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their genuine and active involvement extended beyond the technical aspects of the project to include a deep understanding of our business. They took the time to comprehend the business goals and delivered solutions and features that provided maximum value to both our business and users.

Are there any areas for improvement or something Honeycomb Software could have done differently?

No. The team delivered everything as agreed. We are happy with that.

BACKGROUND

Please describe your company and position.

I am the Owner of Green Nanny LL

Describe what your company does in a single sentence.

Green Nanny LLC integrates existing systems from software to IoT with our intelligent GrowerInTheLoop data & AI platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• Create a mobile friendly web application for client document management

SOLUTION

How did you find Honeycomb Software?

LinkedIn

Why did you select Honeycomb Software over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Honeycomb Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Software Requirements Specification for GrowerInTheLoop Customer Portal:

1. Background and Context: GrowerInTheLoop is a service tailored for the cannabis industry, focusing on cannabis cultivation facilities and growers. The primary audience includes Master Growers, cultivation staff, operations managers, and cultivation facility owners. The service offers a maturity model report to attract customers, aiming to evolve into a platform offering online services, software, and training materials. A critical component of this service is the development of a customer portal. Additional information about GrowerInTheLoop can be found at GrowerInTheLoop.com.
2. Business Requirements for Customer Portal:
   1.  Authentication and Account Management: Clients must be able to register and sign in using their company email, name, and company name. Initial sign-in must be straightforward but must incorporate multi-factor authentication. Clients should have self-service capabilities for password changes and account updates. Clients must have the option to delete their account, which will remove the account from the identity provider (likely Azure Active Directory) without deleting internal information captured in the portal. 
   2. Account Settings and Information Accessibility: Each client account should include complete contact information. The portal should provide two tiers of information: Free services, products, and information accessible to all members. Exclusive content and services for individual clients. Clients should not be able to share their exclusive content in the initial version. The portal should offer downloadable content and applications accessible within the portal. 
   3. Payment Processing: The portal must securely process credit card payments using a major U.S. payment processor (e.g., Stripe). - We chose not to implement this yet. 
   4. Administrator Access and Content Management: Administrators should be able to view client information, excluding sensitive data like passwords and credit card numbers. Administrators must be able to upload content, designate it as free or paid, and receive notifications and transaction details for client purchases.
3. Technical Requirements:
   1. Infrastructure and Development Environment: The portal will be hosted on an Azure Subscription, with access provided to necessary team members. Development should utilize the latest version of .NET in C#, React for client UI elements, and an Azure SQL database.
   2. Architecture and Design: The solution should include both an API and a Web Front End. The software architecture should prioritize extensibility and maintainability. Given the expected user scale, a simple monolithic solution is preferred.
   3. Source Code Management and Deployment: The codebase should be hosted on Azure DevOps, with a project set up and team access provided. Integration with Azure Subscription for CI/CD processes should be leveraged.
   4. Project Management Approach: An agile methodology is preferred, with flexibility regarding daily standups and sprint structures. Emphasis should be placed on documentation and communication of work progress. Dependencies on the availability of the project initiator should not impede progress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful User Authentication and Account Management: 
  • Measurable Outcome: Implementation of a user registration and authentication system that enables clients to securely sign in with their company email, name, and company name, and use multi-factor authentication. Success is measured by a user registration completion rate of over 95% and a successful multi-factor authentication rate of over 95%. 
• Effective Account Settings and Information Accessibility: 
  • Measurable Outcome: The portal provides an intuitive interface for clients to access both free and exclusive content. Success can be measured by user engagement metrics, such as the number of downloads and application usage, aiming for at least 80% of registered users actively using the portal monthly. 
• Robust Administrator Access and Content Management: 
  • Measurable Outcome: Administrators should be able to efficiently manage content and view client information, excluding sensitive data. Success is measured by the capability to update content within 24 hours of a request and a system that notifies administrators of significant client activities. 
• Reliable Infrastructure and Development Environment: 
  • Measurable Outcome: The portal is consistently operational and hosted on an Azure Subscription with minimal downtime. Success is indicated by an uptime of 99.9% and the capacity to scale resources within 24 hours in response to demand. 
• Optimal Architecture and Design: 
  • Measurable Outcome: The portal's architecture supports extensibility and maintainability, measured by the time required for feature updates (target: within one week for minor updates) and the time taken to resolve reported issues (target: within 48 hours for critical issues). 
• Effective Source Code Management and Deployment: 
  • Measurable Outcome: A functioning CI/CD pipeline with GitHub integration is established. Success is indicated by the ability to deploy updates with minimal downtime and a deployment error rate of less than 2%. 
• Project Management Efficiency: 
  • Measurable Outcome: The project adheres to an agile methodology with flexibility in management approaches, measured by the completion of planned milestones within set timeframes (target: 90% of milestones met on time) and the quality of documentation and communication (evaluated in periodic reviews).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was handled well via email and communication through Microsoft Teams. Project status was reported regularly, and detailed project breakdown was tracked and related directly to billing.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honeycomb Software took a deep interest in the project, wanted to understand the business requirements, user requirements, and often made welcomed suggestions around alternative approaches to the implementation and development. Overall, I think they did an excellent job of communicating and letting me know that they understood my intent.

Are there any areas for improvement or something Honeycomb Software could have done differently?

No, every step of the way I was able to make decisions based on great information from the team. This kept the project from going out of scope and over budget.

BACKGROUND

Please describe your company and position.

I am the Creative Director / Founder of tsukat

Describe what your company does in a single sentence.

We are an XR development company that specialize in helping businesses gain a competitive advantage through the transformative power of XR/AI technologies and software development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• Create a multi-modal RAG application
• Deploy the multi-modal RAG application to the cloud
• Implement a tailored analytical dashboard based on real-time data

SOLUTION

How did you find Honeycomb Software?

• Online Search
• Referral

Why did you select Honeycomb Software over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Honeycomb Software were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Multimodal RAG Application Scope of Work:

1. Development:
   • Design and develop a multimodal (visual, text, and voice) Recognition-Analysis-Generation (RAG) application tailored to the client's specifications.
2. Integration:
   • Seamlessly integrate the application with existing production systems and databases to ensure smooth data flow and accessibility.
3. Testing:
   • Conduct thorough testing phases, including unit, integration, and user acceptance testing, to ensure robustness and reliability in a production environment.
4. Deployment:
   • Implement the application in the production environment with minimal downtime, ensuring all components are fully functional and optimized.
5. Training:
   • Provide comprehensive training to the client’s team on application usage, troubleshooting, and maintenance.

Deliverables:

1. Multimodal RAG Application:
   • A fully functional, production-ready application capable of processing and analyzing data through visual, text, and voice inputs.
2. Documentation:
   • Complete documentation covering the system architecture, code, user manuals, and maintenance guides.
3. Test Reports:
   • Detailed reports of all testing phases, outlining the methodologies used, test cases, and the outcomes.

Tailored Real-Time Dashboard Scope of Work:

1. Requirement Gathering:
   • Collaborate with the client to understand specific needs and metrics crucial for decision-making.
2. Design and Development:
   • Create a customized real-time dashboard that visually represents data and insights relevant to the client's business operations.
3. Integration:
   • Ensure the dashboard integrates seamlessly with the client's existing data systems for real-time data fetching and display.
4. Optimization:
   • Implement performance optimization strategies to ensure the dashboard functions efficiently, even with complex data sets and real-time updates.
5. User Training:
   • Educate the client's team on navigating, understanding, and utilizing the dashboard effectively.

Deliverables:

1. Custom Real-Time Dashboard:
   • A tailored dashboard providing real-time insights and analytics, designed to facilitate quicker business decisions.
2. Integration Roadmap And System Design:
   • A detailed plan and documentation on how the dashboard integrates with existing systems and data sources.
3. Performance Reports:
   • Analysis and reports detailing the dashboard’s performance, speed metrics, and optimization strategies employed.
4. User Guides:
   • Comprehensive guides and tutorials for the client's team to navigate and utilize the dashboard effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is delivered within budget and on time. The multimodal RAG application is fully functional and operating on production. The tailored real-time dashboard decreased the speed of business decision-making.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Honeycomb Software nailed it with our project. They were on the ball, hitting every deadline and keeping things on track. They were super responsive whenever we had questions or changes and sorted things out fast. Their knack for sticking to schedules and being attentive made our project successful. I'd give Honeycomb Software a thumbs-up based on our incredible experience!

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One aspect that truly impressed us about Honeycomb Software was their business development team's proactive approach. They went above and beyond by connecting us with their extensive network, which was unique and impressive. This level of openness and collaboration was something we hadn't encountered before with other companies. 
Their managers were remarkably accessible and willing to facilitate connections, making us feel like valued partners. This unique dedication to fostering relationships sets Honeycomb Software apart and greatly contributes to the success of our collaboration.

Are there any areas for improvement or something Honeycomb Software could have done differently?

We didn't come across any areas for improvement; everything was running smoothly and met our expectations. Honeycomb Software is doing a great job in their approach.

BACKGROUND

Please describe your company and position.

I am the CEO and Founder of Abrux

Describe what your company does in a single sentence.

Abrux is developing a wearable, biofeedback device for people struggling with clenching and grinding their teeth because existing treatments don’t get them out of pain.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• Create an Android and iOS app prototype that's clickable but non-functional.

SOLUTION

How did you find Honeycomb Software?

LinkedIn

Why did you select Honeycomb Software over others?

Pricing fit our budget

How many teammates from Honeycomb Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a non-functional but clickable app prototype for our wearable device. Not only is this app prototype our starting point for our app, we use this app prototype to show to investors and customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Honeycomb Software created several UX flows in the clickable app prototype. Honeycomb Software had very good communication: we agreed on regular meetings to review and direct progress, we agreed on what communication channels we'd use (we chose Slack, comments in Figma, regular virtual meetings, and to a lesser degree email). 

Their questions were clear, and they immediately understood what we wanted technically as well as timeline and budget. I very much appreciated Honeycomb Software's great insight and advice on how to create the right user experience. They created a high quality, professional app prototype for Android and iOS.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Honeycomb Software delivered everything on time. They the nail on the head with planning, cost control, and communication. They were sensitive to my budget and we worked together to align that with the scope of work. It worked out great.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed with how much they accomplished in a short amount of time. They were obviously skilled and experienced in order to dig right in and finish so much in the timeframe. The good communication was also vital for such achieving success so quickly.

Are there any areas for improvement or something Honeycomb Software could have done differently?

I've thought about this for a while and I wouldn't have changed anything.

BACKGROUND

Please describe your company and position.

I am an executive of EstateLab

Describe what your company does in a single sentence.

We are a software company that develops innovative software aimed at commercial real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• To develop a commercial management system from scratch, and transform it into a fully established product capable of being successfully presented on the market

SOLUTION

How did you find Honeycomb Software?

Upwork

Why did you select Honeycomb Software over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Honeycomb Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Streamlined Property Management tool with a clear overview of the property's contracts, finances and events 
• Remote management with ease of access and intuitive user interface to save time and costs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Collaborating with Honeycomb Software we are building up a whole management system for the commercial real estate industry. A management tool that is easy to use and produces relevant data for the various functions required for effective property management. 

It allows you to get an overview of rental income, vacancy, expiration profile, financing, and valuations, run sensitivity and cash flow analyses, be reminded of events in your contracts, communicate efficiently with tenants and create reports with your key KPIs. To remain competitive in the market, it's essential to enhance the product by integrating new features and advanced analytics that align with evolving business dynamics and cater to customer demands.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team acts quickly and gets started promptly. Well-build communication inside the team secures a brunch of time for exact development and additional integration that allows us to focus on business development needs.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The best part of our collaboration with Honeycomb Software is that they provided resources that perfectly match our specific needs. The team has a product mindset, and they care about our business needs the same way as about the development process. I'm truly satisfied with all the work done. They were willing to accommodate any changes requested by the client, even if it was on a once-accepted deliverable.

Are there any areas for improvement or something Honeycomb Software could have done differently?

Not really. Their impressive expertise positions them with significant potential. Just best of luck!

BACKGROUND

Please describe your company and position.

I am the Global Partnership Lead of Devtorium

Describe what your company does in a single sentence.

Devtorium has 15 years of technology expertise in various sectors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• Machine Learning (ML) models implementation and improvement MLOps infrastructure creation

SOLUTION

How did you find Honeycomb Software?

Referral

Why did you select Honeycomb Software over others?

• High ratings
• Close to my geographic location
• Referred to me

How many teammates from Honeycomb Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• AI Models deployed to production environment 
• Maintenance and Monitoring Plan 
• MLOps Infrastructure 
• Data Pipelines 
• Source Code and Documentation 
• Training Material

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Honeycomb Software ML team displayed exceptional proficiency in implementing several machine learning models from scratch. Their innovative solutions and the final models' impressive accuracy, significantly outperforming our past models, are a testament to their high level of skill and expertise. This has not only improved our decision-making process but also enhanced overall operational efficiency. The project also required a strong focus on the speed of model training and inference. 

Honeycomb Software delivered superbly on this front. We saw a noteworthy reduction in the time taken for training and inference due to their efficient resource management and strategic algorithm optimizations. The operational efficiency boost from their MLOps expertise has been nothing short of transformative for our business. The noticeable increase in our model deployment frequency and the significant decrease in change failure rate speak volumes about their command over this complex process. 

Furthermore, they effectively demonstrated the models' scalability and the resilience of the infrastructure in the face of increased workload, underscoring the robustness of their work. Their ability to quickly address and resolve any issues only adds to our faith in their capabilities. 

A significant ROI became evident following the completion of this project. Alongside clear improvements in cost efficiency, the AI models have received rave reviews from our users, driving up our customer satisfaction rates considerably.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Honeycomb Software's project management exceeded our expectations, delivering a seamless and successful collaboration. Their project management was exceptional, delivering timely. They displayed remarkable responsiveness to our needs throughout the entire process. Their team maintained clear and consistent communication, ensuring that our requirements were understood and incorporated into the project plan. 

Whenever we had questions or requested modifications, they promptly addressed them proactively and solution-oriented. Their commitment to meeting deadlines and their agility in adapting to changing circumstances demonstrated their professionalism and dedication.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were truly impressed by Honeycomb Software's ability to stay ahead of the curve in the ever-evolving world of technology and AI. Their unique problem-solving approach and creativity delivered tailored solutions that perfectly met our needs. Additionally, they even made introductions on our behalf, connecting us with potential clients and partners in our industry. This personalized touch further solidified our confidence in their capabilities.

Are there any areas for improvement or something Honeycomb Software could have done differently?

In all honesty, it's hard for us to find any areas for improvement or something that Honeycomb Software could have done differently. They truly exceeded our expectations in every aspect of our collaboration. 

If we had to nitpick, maybe the only thing we can suggest is that they should open offices all around the world. Not because their service was lacking, but simply because we enjoyed working with them so much that we wouldn't mind having their exceptional quality service at our doorstep wherever we go! All jokes aside, Honeycomb Software has been an outstanding partner, and we couldn't be happier with the level of expertise and dedication they brought to the table.

BACKGROUND

Please describe your company and position.

I am the Head of Technology & Innovation of OTAKOYI

Describe what your company does in a single sentence.

Software design and development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Honeycomb Software to accomplish?

• .Net Developer for ClimateTech Solution
• Staff Augmentation to strengthen our development capabilities and expand our capacity to deliver a .NET-based project in the Сlimate tech domain.

SOLUTION

How did you find Honeycomb Software?

• Online Search
• Referral

Why did you select Honeycomb Software over others?

• High ratings
• Effective communication

How many teammates from Honeycomb Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involves rewriting an existing platform for electricity and water supply management. The goal is to expand the platform by adding new features, reports, analyses, etc. The team sync-ups on daily stand-up meetings are held. Technologies used include .NET, Angular, InfluxDB, MSSQL, RabbitMQ, and the Azure Portal. The high-level scope is to rewrite the application using new technology for improved efficiency and scalability. 

The project is currently in ongoing development, and while it is still in progress, we are pleased with the progress made so far. While specific measurable outcomes and feedback about the deliverables are not available at this time, we're confident that the project is moving in the right direction and meeting our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have included it before so will confirm: The project is currently in ongoing development, and while it is still in progress, we are pleased with the progress made so far.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We adopted a project management approach combining Scrum with elements of Kanban methodology. This allowed us to leverage the benefits of both frameworks. Communication within the team was facilitated through platforms such as Microsoft Teams and Outlook, providing convenient channels for collaboration and discussion.

What was your primary form of communication with Honeycomb Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive and unique about Honeycomb Software was their exceptional communication and dedication to being a supportive partner. Their clear and effective communication stood out, ensuring smooth collaboration throughout the project. Additionally, their willingness to engage in open discussions and accommodate our specific requirements demonstrated their commitment to understanding our needs. Their ability to provide ongoing support and their proactive approach in addressing any issues or challenges were also commendable.

Are there any areas for improvement or something Honeycomb Software could have done differently?

No areas for improvement were identified during our engagement.

BACKGROUND

Introduce your business and what you do there.

We're a news platform, and I'm part of the executive team.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Honeycomb Software?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

Honeycomb Software provides us with web development services. They’re helping us develop our website. They also provide maintenance support.

What is the team composition?

We work with three people from their side, including the CEO.

How did you come to work with Honeycomb Software?

We found Honeycomb Software through a recommendation. They seemed really nice, so we decided to work with them.

What is the status of this engagement?

We started working with Honeycomb Software, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t launched the website, but they’ve been able to fix any bugs we encounter.

How did Honeycomb Software perform from a project management standpoint?

So far, they’ve done a phenomenal job from a project management standpoint — they meet deadlines and stay within budget. For communication, we mainly use email.

What did you find most impressive about them?

What distinguishes Honeycomb Software from other providers is their communication skills.

Are there any areas they could improve?

I don’t have any constructive feedback for Honeycomb Software; they’ve been doing a great job.

Do you have any advice for future clients of theirs?

Make sure to communicate with Honeycomb Software regularly.

BACKGROUND

Please describe your company and your position there.

I am CTO & Co-founder at Ligo, where we develop a multidisciplinary platform that connects the scientific sector with organizations through open innovation and sustainability challenges.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Honeycomb Software?

Ligo is a platform which allows users to connect with STEM talent across organizations and research institutions, to develop collaborative projects aimed at solving open innovation challenges within industries. We are launching an MVP to validate product-market fit, so we wanted it to work well and be a great product for users. That’s why we started to collaborate with Honeycomb Software, as we needed testing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

After a few meetings and intro with the QA Engineer, we started the testing process. QA Engineer started with exploration testing of the platform and submitted the issues found in the Trello bug board with the attachments and repro steps. The development team had an opportunity to track it and work on fixing those issues. We were able to perform regression testing of the platform as well, which helped us to improve the product even more.

Describe the project in detail and walk through the stages of the project.

The project went initially through user experience validation using UX wireframes and a high-fidelity prototype. After insights were collected from this initial testing, we started developing a functional MVP and performed QA testing with Honeycomb Software to identify and correct bugs in the platform.

How many resources from the vendor's team worked with you, and what were their positions?

1 QA Engineer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The main goal was to prepare the product for release. The result of the QA work was 30 reported issues, almost 50% of which were fixed and retested right away, the rest left to be handled in due course of work. The cooperation with the QA also gave us possible ideas for further improvement of our product.

How effective was the workflow between your team and theirs?

At the very beginning, we outlined the scope which was subject to testing prior to our release and were able to see the progress according to the planned schedule. We were very flexible in our communication. Test reports were sent to us through e-mail, but also there was extensive effective communication of the QA with the developers in Discord messenger, which allowed instant feedback. There were also zoom calls once or twice a week to align our efforts.

What did you find most impressive or unique about this company?

We appreciate the support during the testing process. The communication was great, and if we wanted to discuss something, we just jumped on a call and worked out a solution. Additionally, we got the opportunity to communicate with the QA lead as needed. We were also surprised by the quality of the deliverables and the test log that was provided, which allowed our development team to seamlessly replicate errors and helped us refine our own bug-fixing process.

Are there any areas for improvement or something they could have done differently?

I don't think so