The Different View
We are a creative agency focused on branding, UX/UI and online identity. We build and grow local and international brands in industries such as art & culture, IT, HR, fashion, ecommerce or NGOs.
Focus
Portfolio
Telero, Frisbo, AdsWizz, Majorel, Pluria, Mirro, Jobby, Dora, Talent Reimagined, WWF, Habitat for Humanity, F64, Hospice, Farmacom.
Pluria - Branding and Website
Pluria reinvents the concept of "offices" for both companies and employees. Pluria mediates the relation between companies, employees and workspaces in a easy to use platform, offering complementary work environments for teams.
What we did for Pluria:
- logo & visuals
- website design
- website development
Check them out: https://pluria.co/
Mingo - Branding and UX UI
Mingo is the platform where you go if you are planning to go to med school. Student test their knowladge and see the chances they have to get a spot at top universities.
We were in charge with:
- naming
- logo & visuals
- illustrations
- platform UX UI
Full project: https://www.behance.net/gallery/97944901/Mingo-Branding-UXUI
Client: https://mingo.academy/
Talent Reimagined - Branding and Website
Talent Reimaged is a brand new company from Switzerland that aims to reimagine the talent acquisition concept.
We developed the brand positioning, brand identity (logo, color, typography) and website design.
Jobby - Branding and UX UI
Jobby is the platform where candidates and companies fit together. Both entities can see their mathcing percentage, saving time for both sides of the recruitment process.
What we did for Jobby:
- analysis and positioning
- brand sprint & consultancy
- visual identity
- verbal identity
- platform UX UI
- launching campaign
Take a look: https://jobby.ro/
Neo Vision - Branding and Website Design
Neo Vision is a digital agency with focus on strategy and software development. They convert business ideas into digital products and they are our partners when it comes to web development.
Since we share the playground, we helped them with:
- logo & visuals
- website design
- copywriting
Check them out: https://neovision.dev/
SPECTRA - Branding and Web Design
We created the brand positioning, naming, logo and all the visual elements for Spectra, then we designed and developed the website. We are now on an ongoing maintenance agreement for the brand and website.
Project here: https://spectra.ro/
Dora - Branding and Website
Dora is the personal robot assistant that helps recruiters in identifying and selecting candidates through Social Media.
The client needed a new identity that would reflect the brand’s innovation, dedication and modernity. We helped with:
- brand positioning
- tagline
- logo & visual identity
- website design
More about the project: https://www.behance.net/gallery/83351109/Dora-Branding
Breakaway - Branding
Breakaway is the best specialty coffee place in town. The brand combines the two passions of the owners: coffee and cycling.
In bicycle racing, a breakaway specialist is a rider who is specialized in attacking the race from the start in order to show off their sponsor and to try their luck in winning the stage without having to fight with the whole peloton at the finish line.
Our part in the brand development:
- brand consultancy
- logo & visuals
- location signalistics
- packaging design
Brand evolution here: https://www.instagram.com/breakaway.coffee/
Majorel - Careers Website
Majorel is an international service company, specializing in customer experience and business process outsourcing and more than 50,000 employees. They needed a website that would make recruitment easier, based on a concept that can be adapted for many regions and cultures.
We came up with “It’s OK” campaign, currently running in Romania, Armenia and Georgia.
Deliverables:
- landingpage concept
- website design
- copywriting
- website development
See the project here: https://createyourcareer.ro/
OKIAN - Website Design and Development
OKIAN is the biggest Romanian online library with more than one million products. We are in charge with their identity since 2007 and 2015 was the perfect timing for a visual refresh. The new design was all about the customers: new features and sections dedicated to book lovers, responsive design and an amazing predictive search.
See the story of the project here: https://www.highcontrast.ro/work/okian-onlinepresence/
Explore the library here: http://okian.ro/
Mirro - Branding and Website
Mirro is the SaaS which improves the relationships between organizations and their people. Highly user-centric, scalable and with a self-service approach, it offers valuable business insight and solves current and upcoming HR issues.
The client needed a strong yet friendly identity for their HR tool. We have started with an in-depth analysis of the market and create the following:
- brand positioning
- name & tagline
- logo & visuals
- illustrations
- website design
- product styleguide
Full story: https://www.highcontrast.ro/work/mirro-branding/
Client: https://mirro.io/
MUSHIN.FM - Branding and UX UI
MUSHIN allows people to listen to their favourite music in public places. Using a smart AI algorithm, the MUSHIN platform generates a real-time and dynamic playlist intersecting the venue’s music library with the musical preferences of people in the location.
The startup has its roots in the agency and we are in charge with:
- naming
- logo & visuals
- app UX & UI
See more MUSHIN.FM stories here:
Frisbo - Showcase Website
Frisbo is the e-fulfillment service that takes care of e-commerce projects from storage and invoicing to packing and shipping.
In 2017 they lauched Frisbo Dashboard, a tool that allows clients to keep track of their online shops in real time. They needed a new visual identity to illustrate the new approach. We focused on the key points of the business, making the website fresh, simple, clear. The new Frisbo website is about bold colors, clean typo, illustration and straightforward call to actions.
Take a look at Frisbo website here: www.frisbo.eu
Check the process here: https://www.highcontrast.ro/work/frisbo-online-presence/
Reviews
the project
Web Dev & Branding Services for UV Systems Provider
"They're very involved in the process by contributing new ideas, offering suggestions for improvement, and guidance."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Spectra offers UV systems for water, air and surfaces disinfection. Our mission is to guide clients in choosing the most appropriate UV disinfection solution for their business. I am the General Manager of Spectra.
For what projects/services did your company hire High Contrast?
We hired the High Contrast team for a full branding package. They helped us create the brand positioning, the visual and verbal identity and all the collaterals for Spectra mapped in a complete brand manual. Then, they took care of designing and developing our website and we currently have an ongoing maintenance agreement for the brand and website.
What were your goals for this project?
We wanted a brand that is aligned with the activities of the company and enables us to reach more visibility in our target market in order to have a growth of 100% in our clients.
How did you select High Contrast?
We analyzed local and national agencies, checked portfolios and had a meet and greet chat with all of them. Also, someone from my business network recommended High Contrast based on previous experience with them.
Describe the project in detail.
After we made our collaboration official, we established together the deliverables, timeline and our way of communication. We had an initial discovery meeting to make an analysis of the brand, market, competition and trends to better understand and define the needs and objectives of the brand.
Then, the team started the creative process and we kept constant communication via e-mail/phone. At each material created, we set feedback meetings to have a final say in the main direction selected and proceed further based on the things discussed with the final versions of all the deliverables.
At the end of the project, we had the brand positioning, naming, logo and all the visual elements of Spectra together with a ready to launch website
What was the team composition?
The project manager from the Beneficiary was Mr. Aurel Caras. The project manager from the Consultant was Ms. Emilia Jercan The team from High Contrast: Rares Dragan Senior Consultant Gabriel Raileanu Designer Bogdan Dobrescu Designer Ioana Cotrus Copywriter Delia Dinca Content manager Marius Ioance Developer Tudor Barbu Developer Andrian Solomon Tester
Can you share any outcomes from the project that demonstrate progress or success?
All the materials were delivered at the promised quality and our expectations were met. We have our branding complete, guidelines to keep taking advantage of its potential and a functioning website that keeps on bringing new promising clients.
How effective was the workflow between your team and theirs?
It was a very efficient process, we kept the communication with the Project Manager that made sure our feedback was implemented and we were always aware of what is the status of the project and made sure we were actively involved in its creation.
What did you find most impressive about this company?
They're very involved in the process by contributing new ideas, offering suggestions for improvement, and guidance based on the current reality and being always so proactive in implementing our feedback and adding more to it for the quality of the project overall.
Are there any areas for improvement?
There are always things that could have been improved, but through honest feedback and transparent communication we always managed to discuss and solve any issues or clarify any aspect in a quick discussion with them.
the project
Branding & Web Design for Technology Agency
"They went the extra mile in order to deliver a perfect product."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of Neo Vision, a full service technology agency.
For what projects/services did your company hire High Contrast?
We've worked with High Contrast on multiple of projects involving UI&UX, Branding and Digital Strategy. We've recommended them as our Marketing Partner to our clients on projects where we needed design and we also worked with High Contrast at our own branding and website design project.
What were your goals for this project?
We wanted to change our website (both design wise and structure wise) in order to better reflect the stage that our company has reached now. After planning with High Contrast we decided to go through a full rebranding process.
How did you select High Contrast?
We've met High Contrast at a Digital Conference in Bucharest. We've seen the opportunity of a long term partnership since we felt like we're complementary companies. We've analyzed their past projects, work process and company culture and realized we're a great match.
Describe the scope of their work in detail.
We've went through a few discovery meetings in order for High Contrast to learn about our brand and company and they started working on our new brand and website design. They went the extra mile in order to deliver a perfect product.
This included over 20 logo concepts until they finally presented the shortlist and multiple website iterations until they got an outcome they were proud to present.
What was the team composition?
We've worked along 2 designers, 1 copywriter, 1 project manager, Rares - their creative director and Emilia, their CEO.
Can you share any outcomes from the project that demonstrate progress or success?
The engagement we got from our website and our new brand was over the top. This has been measured in career applications on our website page, lead generation from our website and traffic increase.
How effective was the workflow between your team and theirs?
We share a similar company culture and set of values so we really felt like we worked with our own internal team.
What did you find most impressive about this company?
Their obsessiveness for delivering the perfect result. They will only show you their work if it passes through their feedback process and they will not shy away from starting over if they feel like the direction isn't the best one.
Are there any areas for improvement?
Hire more people and get a bigger team in order to deliver your products to more businesses.
the project
E-Commerce & Website Revamp for Sensory Book Store
"They gave a great visual identity to our brand which is not easy to explain in words."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Admnistrator of the company.
For what projects/services did your company hire High Contrast, and what were your goals?
We hired High Contrast to re-design our website in WordPress. It was a big challenge since the products are 100% customisable online directly by the user. The goal was to simplify the ordering process, create a unitary design and improve the customer experience overall. The team did a great job not only with the design but also with integrating our own views into it, and the communication all along was very good.
How did you select High Contrast and what were the deciding factors?
We needed a reliable company which understood our needs, and from the first conversation, they already had ideas that they could convince us with.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
- Initial meeting where they gave their view and feedback about what needs to be changed and where they understood better the product and our brand vision.
- They presented us with a proposal, which we amended together and then, they started implementing it.
- There were several changes needed throughout the process, which was done through constant communication
How many people from the vendor's team worked with you, and what were their positions?
3: designer, project manager, head of the company
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We receive very good feedback from our clients about the design.
Describe their project management style, including communication tools and timelines.
We communicated by mail and had online face-to-face meetings when more elaborate discussions were required.
What did you find most impressive or unique about this company?
They gave a great visual identity to our brand which is not easy to explain in words.
Are there any areas for improvement?
Some things would have been easier to communicate by phone, than by mail.
the project
Website Revamp for Computer Software Agency
"We felt heard and understood because our feedback was always implemented."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Founder and CEO of Footprints for Retail, a tech company that in just 5 years has developed, tested & validated a proprietary AI that uniquely transforms Indoor Location Intelligence into high impact advertising.
For what projects/services did your company hire High Contrast?
We hired High Contrast to help us in redesigning our website, including modern illustrations that help us better explain our technology, and recreating some of our brand elements like PowerPoint templates, demo videos, newsletter design, Social Media templates and case studies.
What were your goals for this project?
By redesigning the website, we wanted to develop a narrative on the footprintsforretail.com homepage that clearly states and illustrates the SaaS solution offered by Footprints and destined to Shopping Centers to understand, predict and address the behavior of their shoppers. We needed our homepage to have a much friendlier approach of our solutions in terms of language and design.
How did you select High Contrast?
We were actually approached by them and had a discovery meeting to see how we can work together. We felt a good chemistry, they understood what we do better than other agencies and that had a major impact on our decision.
Describe the project in detail.
We had an initial talk to clarify the main aspects of the project. We wanted us to be on the same page in terms of what Footprints does and what are our plans for the future and how they can integrate in our objectives for the website design. Then, the team started working on the project and we kept on offering feedback.
We received each proof of concept either through a quick call or communication via e-mail. Finishing the homepage design and the illustrations, we moved on to also having some side materials created:
- PowerPoint templates
- demo video
- newsletter design
- Social Media templates
- case studies.
What was the team composition?
The team included a creative director, a project manager, a web designer, an illustrator, a motion designer and a copywriter.
Can you share any outcomes from the project that demonstrate progress or success?
Our website has been redesigned and we can see how the traffic on the website has increased since then. Our initial vision for the website is very well aligned with the outcome. The website has a much friendlier approach now while still looking professional while the product and services are clearly exposed through fresh illustrations.
How effective was the workflow between your team and theirs?
I believe our communication was very fast and concise. The Project Manager was the main intermediate between us and the design team and made sure we are always informed about all the changes and updates throughout the project, and for us to have the final word on them.
What did you find most impressive about this company?
They were very eager in not just delivering the materials, but also suggesting points of improvement if they saw fit based on their experience. We felt heard and understood because our feedback was always implemented, but also guided and helped during the process.
Are there any areas for improvement?
Sure, but we already mentioned during our discussions these types of aspects as our communication has always been transparent, honest and productive.
the project
Website Development & Maintenance for Housing Nonprofit
"Their team's energy, creativity and professionalism were impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Habitat for Humanity Romania is a non-governmental organization, present in Romania since 1996. We build decent houses for low-income families, public utility centers in vulnerable communities, and we also run advocacy programs. I'm the PR & Communication specialist of the organization.
For what projects/services did your company hire High Contrast, and what were your goals?
We chose to hire the High Contrast team for the development and maintenance of our websites: habitat.ro, malawi.habitat.ro and voluntarvirtual.habitat.ro. They also helped us with the creation of the volunteer brochure for our annual event, BIG BUILD, as well as with the graphic materials for the "20%" campaign.
How did you select High Contrast and what were the deciding factors?
We were looking for a team of professionals to help us in a very short time to develop our ongoing projects. The materials were always delivered to us in due time, and the feedback was always well received. An important factor in our collaboration was the good energy they gave to us in our meetings. They were always open to new ideas and ready to help to put them into practice.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Constant communication and openness to new challenges were the key elements of our collaboration. Right from the first meeting we set up recurring meetings, in which we discussed the following steps and set our goals. Although we had our offices in different cities, we met constantly in video calls and their response to our emails was always fast.
How many people from the vendor's team worked with you, and what were their positions?
We worked directly with two people and their positions were CEO and Marketing and Project Manager, as well as with the people from the web development team.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After developing the website page, users had a much better and easier online experience. The results of the campaigns have been improved, as well as the organization's visibility on social media.
Describe their project management style, including communication tools and timelines.
We had meetings with the project manager, and then she communicated the tasks to the development team. We met on Microsoft Teams, by e-mail and Skype.
What did you find most impressive or unique about this company?
Their team's energy, creativity and professionalism were impressive.
Are there any areas for improvement or something they could have done differently?
There were a few small things, but they were solved or improved in a short time, and our projects were not affected.
the project
Web & Logo Design for Workspace Solutions Company
"We proudly use the logo and website designed by High Contrast."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Pluria is an office-as-a-service solution designed exclusively for companies and their employees. Through Pluria, companies offer their employees the freedom to work from any workspace in the network, while the employees find and reserve their desks directly from the mobile app.
For what projects/services did your company hire High Contrast?
We hired High Contrast for logo design and for the design of our website.
What were your goals for this project?
A logo and a website that are in-line with our brand
How did you select High Contrast?
For webdesign, we selected three agencies for the pitch and and analyzed their offer, portfolio and approach proposed for our brand. for logo design it was a similar process.
Describe the project in detail.
Web design: defining website concept and style website architecture presentation (wireframe), development of site design based on the architectural sketch and customer feedback a version is included for each layout / page, responsive layout development / finishing (self-adaptable depending on terminal / browser)
Logo design:
- Research, moodboarding (references), and approval of directions by the client
- Logo proposal based on directions (mood board, keywords, logo construction, color suggestions, mockups)
- Logo kit (logo in different formats with full background or transparent, bitmat .png and vectorial.pdf
What was the team composition?
Designer, web developer, account manager
Can you share any outcomes from the project that demonstrate progress or success?
We proudly use the logo and website designed by High Contrast.
How effective was the workflow between your team and theirs?
very good
What did you find most impressive about this company?
It's a a very dedicated team and they work with the client to find the best solutions.
Are there any areas for improvement?
We are pleased with the services.
the project
Design Services for Entertainment Group
"With High Contrast, the results were great without making significant changes."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the CEO of Red Entertainment Group, a company that manages some of the largest projects worldwide in the music industry, streaming the best beats of the most popular cultures to the most underground.
For what projects/services did your company hire High Contrast?
We worked on the group's logo and visuals, two product brands (naming, logo, visuals), app UX and UI for a confidential project, web design and development for another project.
What were your goals for this project?
Our goal was to improve the UI/UX and also the branding.
How did you select High Contrast?
We found the company on LinkedIn, accidentally.
Describe the project in detail.
Once we selected this vendor, we had a series of discovery meetings to discuss our goals and objectives. We met and had several brainstorming sessions in which improved not just the branding side of the projects, but received great ideas on the UX/UI part too. The process was: We talked about the project, get to a conclusion about the next step, received an estimation and the offer, and started the project.
What was the team composition?
The team was composed by a creative director, a project manager and a designer.
Can you share any outcomes from the project that demonstrate progress or success?
Our visuals and the products' UI/UX improved significantly.
How effective was the workflow between your team and theirs?
The communication was great, we usually talked via e-mail.
What did you find most impressive about this company?
We tried several design companies worldwide, but nobody impressed us as High Contrast did. It was interesting that almost every time we received the results we were like: "Wow!". Usually, we ask for many changes until reaching a final version, but in this case with High Contrast, the results were great without making significant changes.
Are there any areas for improvement?
We didn't find minuses or areas to improvement.
the project
Web Development for Online Bookstore
"They built a complex backend that was also easy to use for our non-technical team."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Okian.ro is the largest online English language bookstore in Romania
For what projects/services did your company hire High Contrast, and what were your goals?
We wanted to build a website that brought the entire catalogue of books published in the UK (almost 1 million titles) to the Romanian market. Through various third party integrations (APIs and data feeds), High Contrast built (from scratch) and designed an easy to use space where book lovers were able to quick find and buy any book currently in print in the UK.
How did you select High Contrast and what were the deciding factors?
They were recommended to us by other business partners.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Okian.ro was a very complex project that spanned almost a decade. It is impossible to detail project steps, other than to say that a custom website of this caliber involved daily work ranging from design, development, new API and ERP integrations, as well as troubleshooting and maintenance.
How many people from the vendor's team worked with you, and what were their positions?
We worked with a project manager and a creative director, two or three coders and several designers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Soon after its launch in 2008, Okian.ro became the go to place for book lovers, building on its success year after year and seeing constant increases in traffic and ROI.
Describe their project management style, including communication tools and timelines.
We had quarterly meetings, used email and Trello. Our project manager was always hands on and very responsive.
What did you find most impressive or unique about this company?
They built a complex backend that was also easy to use for our non-technical team. We used it daily to update product information, merchandise the homepage, create landing pages and online campaigns.
Are there any areas for improvement or something they could have done differently?
The High Contrast team is very young and the coders were sometimes learning on the job, but in the end this didn't affect us that much, because things always got done.
the project
Branding Services for Specialty Coffee Shop & Roastery
"We really appreciated their drive and vested interest in our success."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the head of marketing & business development, co-founder at a specialty coffee shop and roastery. We are headquartered in Brasov’s Coresi new neighborhood. I oversee our marketing efforts as a company, including our social media, messaging, new product development, online shop, and branding.
For what projects/services did your company hire High Contrast?
We needed help for creating the foundation for our general branding: the logo and other visual elements (flyers, stickers, location signalization). We also needed the visual identity implemented with our specialty coffee packages.
What were your goals for this project?
We wanted to create a new logo and set the brand foundation that would incorporate and communicate our company’s identity with our target customers.
How did you select High Contrast?
I have previously worked together with High Contrast before and I've always been super happy with their work, so it was the obvious choice.
Describe the scope of their work in detail.
The process began with a discovery session where they listened, learned about our new company. We’ve also completed a very detailed form with targeted questions that helped them really understand the goals and vision for our brand. After those initial meetings, they created a wireframe for our brand including the logo, messaging materials, social media guidelines.
What was the team composition?
I had worked together with the project manager, the art director, and the designer.
Can you share any outcomes from the project that demonstrate progress or success?
As a new local brand, we’ve received massive positive feedback for our new logo and the brand image in general.
How effective was the workflow between your team and theirs?
We've constantly been in touch with their project manager and we’ve always received updates on the progress of the project.
What did you find most impressive about this company?
We really appreciated their drive and vested interest in our success.
Are there any areas for improvement?
There is always room for improvement and they are constantly stepping up their game.
the project
Web & Software Dev for Fulfillment Company
"We are satisfied with the work High Contrast has done for us, and the quality is what we expected."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of an e-fulfillment company in Romania. We’re now expanding to Bulgaria and Hungary.
What challenge were you trying to address with High Contrast?
We wanted to build an online platform. We needed a company that could build an entire platform where users could onboard themselves, and we could integrate multiple warehouses, provide dashboards to users, etc. The main purpose was to improve our clients’ fulfillment experience with our business. We needed a website that was much more than a presentation website. High Contrast helped us with the new web solution as well as a solution for mobile so our users could see their orders and deliveries in real time.
What was the scope of their involvement?
It was a complex project, and we knew that High Contrast could present our services on the website and also build a dynamic dashboard for our users, integrate with multiple ERP solutions and warehouse management systems, and build multiple interfaces for different types of users. We use a software-as-a-service plastform, to which they needed to integrate an open API. They also needed to integrate with our warehouse management system, which has the same setup as it is a SaaS platform with an API.
How did you come to work with High Contrast?
We had worked with High Contrast before to build an online store platform. They were chosen from a selection of agencies. We hired them for a challenging project: a big online bookstore with 1.5 million products. The information came through different sources, and it needed to be populated and integrated for stock management, so it was a complex build. We went to High Contrast because, based on our previous experience, we knew they could handle it all.
How much have you invested with High Contrast?
High Contrast bills us by the hour. We have a confidential rate with them, which is €30 ($35) an hour. I don't know what they bill others.
What is the status of this engagement?
Our current project with High Contrast is an ongoing one. We started developing it a year ago, and our work together will continue for some time. It’s a project that has a lot of technological needs.
Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Our clients are currently using the solution, but we still have an entire roadmap of features that have not yet been implemented. The solution we are building is a working product that is in the mockup or wireframe stage and needs to grow. The user feedback is good. What we are doing in this fulfillment business is much more than the client usually expects, so they’re thrilled about it. We are satisfied with the work High Contrast has done for us, and the quality is what we expected. Our previous experience is what made us choose them again. We know we have good communication on what to expect and they deliver. We do discover bugs from time to time when a new release is done, but they’re usually fixed quickly so it’s not an issue.
How did High Contrast perform from a project management standpoint?
We interacted with 4 people in their agency: an account manager, their CEO and founder, the main developer on the project, and the designer who did all of the dashboards. I know they have other people on the server and API side, but I wouldn't know how many. Their project management is pretty good. They have an account manager who takes care of everything. We usually discuss the next feature that will be developed in advance, and they estimate deadlines. There might be times when they go over deadline, but they usually let us know that beforehand, which is fine. The communication is pretty good. There’s no week that passes that we don't have a meeting or a call, so we keep in touch pretty often. We use Trello for features, bugs, everything.
What did you find most impressive about High Contrast?
The main reason we work with High Contrast is that they don't expect to get specs from us for everything. They are proactive in participating in and contributing ideas to the project. We discuss features and build wireframes with High Contrast before they design and implement them.
Are there any areas High Contrast could improve?
Maybe they could take a more proactive role in bug discovery. On the other hand, that’s fine with us, because that gives us more time. The other way would be for them to have testing for a week or two before release, and they don't really like that, which I’m fine with. However, other clients may find that not structured enough.
While the engagement is ongoing, High Contrast showcases their ability to deliver upon the agreed deadlines. The teams consistently meet the clients' demands and are effective in what they do.