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HelpSquad

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🏅Best Customer Service Outsourcing in 2025

HelpSquad is a leading customer service outsourcing company with a focus on providing superior quality support across various communication channels such as voice, SMS, email, chat, and social media. Ranked top Customer Service Outsourcing company for 2025 by The CX Lead.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    250 - 999
  • Locations
    Hatboro, PA
  • Year founded
    Founded 2015
  • Languages
  • Timezones

3 Languages that we service

  • English
  • Spanish
  • Filipino

1 Timezone that we service

EST
Eastern Standard Time (EST)

1 Locations

  • Hatboro , PA

No have been added yet...

    Pricing Snapshot

    Min. project size $1,000+
    Avg. hourly rate < $25 /hr
    Rating for cost 5 /5

    What Clients Have Said

    HelpSquad offers good value for cost, with clients highlighting affordable pricing and significant labor cost savings (up to 33%). Project investments range from $10,000 to $25,000. Clients appreciate the responsiveness, culture fit, and tailored solutions that meet their budgetary needs.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 8 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
    Learn more about SEO pricing

    Select a service to see pricing information

    Back Office Services Packages

    starting at $775/month

    Customer Support Outsourcing Packages

    starting at $185/month

    HelpSquad Review Insights

    Overall Review Rating

    5.0
    • Quality 5.0
    • Schedule 5.0
    • Cost 5.0
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Adaptability and Scalability

      Clients appreciate HelpSquad's ability to scale services up or down based on changing needs. This flexibility allows businesses to adapt quickly without disrupting service quality.

    • Positive Impact on Business Metrics

      Clients report significant improvements in business metrics such as conversion rates and customer engagement. HelpSquad's role in enhancing these metrics underscores their effectiveness.

    • No Significant Areas for Improvement

      Most clients did not identify any areas for improvement, indicating high satisfaction with HelpSquad's services. This suggests a consistently positive experience across different projects.

    • Effective Cost Management

      HelpSquad offers services that fit within client budgets, delivering significant cost savings. Clients report reduced labor costs and value for money, making them an economical choice for outsourcing needs.

    • Client Satisfaction with Service Quality

      HelpSquad clients express high satisfaction with the quality of services provided, noting professionalism and effectiveness in achieving project goals and enhancing customer interactions.

    HelpSquad Reviews

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    Services
    Project cost

    Call Center Services for Moving & Storage Company

    • Call Center Services
    • Less than $10,000
    • Jan. 2022 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are very responsive."

    Feb 13, 2024
    Owner, New Horizon Movers
    Andreas Makris
    Verified
    • Supply Chain, Logistics, and Transport
    • Souderton, Pennsylvania
    • 1-10 Employees
    • Online Review
    • Verified

    HelpSquad, LLC provides call center services for a moving and storage company. HelpSquad, LLC's sales representative team assists the client with cold calling and managing warm leads.

    Showing 11-11 of 11 Reviews

    Our Story

    The HelpSquad team is a virtual family. We work all across the globe with one common mission to serve customers wherever they are. HelpSquad is focused on the health and wellbeing of and career opportunities for all of our team members. Our turnover rate is far below a regular call center and other BPO companies because we care about our people and treat them like we want our customers treated.

    Meet the Team

    Mary Dellosa

    Mary DellosaMarketing Specialist

    Mary is an executive assistant with over 3 years of experience. She enjoys doing various tasks such as graphic design, video editing and content writing. She is on HelpSquad's marketing team and helps leverage the company's business for growth.

    Quick Facts

    Multilingual Team

    10 Verified Clutch Clients

    10 years in business

    Tools and Technology

    Slack
    Asana
    Trello
    RingCentral
    Google Sheets
    Microsoft Word
    Microsoft Excel
    Microsoft PowerPoint

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    11
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    December 10, 2025

    Business Entity

    Business Entity Name HelpSquad, LLC
    Source Pennsylvania Department of State
    Jurisdiction of Formation Pennsylvania
    Date of Formation February 24, 2015
    Status Active
    Last Updated February 11, 2025
    ID 4333901

    Credit Report Results

    International Credit Risk Assessment Moderate Risk
    Source Creditsafe
    Last Updated February 11, 2025
    Learn More About The Clutch Verification Process

    Locations (1)

    330 S Warminster Rd Suite 341 Hatboro, PA, United States 19040

    10 - 15

    Contact HelpSquad

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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    FTECH.ua

    (1)
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    Hanna Mursalimova

    Vello Properties

    (1)
    Vello Properties Logotype

    William Myers

    Additional Connections

    (1)

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