Helixstorm is a leading provider of virtualization, cloud, and managed service solutions for the enterprise. Helixstorm offers a wide range of cloud and virtualization solutions and 24/7 managed services technology support for the computing environments of small to medium-sized businesses.
As a leading next-generation technology services company, Helixstorm is focused on delivering the most flexible and complete technology solutions available. The company combines best-of-breed technologies with award-winning engineering. As true experts in elastic technologies, Helixstorm solutions allow clients to securely connect to their network from anywhere, at any time, using any device, as well as expand or contract rapidly to match business demands. The company’s managed IT service plans provide unparalleled, around-the-clock monitoring and support.
The team of highly-trained and certified engineers is available 24 hours a day, 7 days a week to support any technical obstacles encountered. Above all, customers matter most at Helixstorm. We are committed to excellent customer service and continually strive to exceed the expectations of every client.
For more information about Helixstorm or to contact a Helixstorm sales representative, call 888.43.HELIX (888.434.3549), email sales@helixstorm.com or visit www.helixstorm.com.
Min project size
$5,000+
Hourly rate
$150 - $199 / hr
Employees
50 - 249
Locations
Costa Mesa, CA
Year founded
Founded 2007
Languages
Timezones
1 Language that we service
English
1 Timezone that we service
PST
Pacific Standard Time (PST)
2 Locations
Costa Mesa , CA
Temecula , CA
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$150 - $199
/hr
Rating for cost
4.9
/5
What Clients Have Said
Helixstorm's pricing varies significantly, with clients reporting investments ranging from $45,000 to over $1.2 million. Clients appreciate the value for cost, citing transparency, cost savings, and effective project management as key benefits.
Helixstorm is highly praised for their proficiency in managed IT services, helping clients organize technical environments and ensuring compliance with industry standards. They handle networks, equipment, and provide both on-site and remote support.
No Significant Areas for Improvement
Across multiple reviews, clients express satisfaction with Helixstorm's services, with no significant areas for improvement noted. This indicates a high level of client satisfaction and service quality.
Successful Network and Infrastructure Upgrades
Clients have successfully upgraded their networks and infrastructure with Helixstorm's assistance, resulting in improved reliability and performance. Their work includes implementing disaster recovery and compliance measures.
Customer-Centric Approach
Helixstorm is recognized for their customer-focused service, tailoring solutions to client needs and fostering strong relationships. Clients feel valued and supported, contributing to long-term partnerships.
Positive Client Relationships
Clients describe their interactions with Helixstorm as enjoyable, highlighting the team's friendly demeanor and the fun working relationship that enhances the overall service experience.
"We have been able to increase our productivity due to their quick responses and maintenance."
Aug 6, 2020
Vice President, MILLER MARINE
Seth Siraton
Verified
Government
San Diego, California
51-200 Employees
Online Review
Verified
A ship repair company enlisted the services of Helixstorm to ensure that all of the company's IT infrastructure is fully compliant and up to standard.
The company was most impressed by the team's response time when it comes to resolving tickets and issues. Their performance allowed the company to increase their productivity.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Vice President of Miller Marine, we are a ship repair company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Helixstorm?
Ensure compliance, install new servers and monitoring. All around IT support.
What were your goals for this project?
To not have to worry about any IT issues and considerate on the health of the business.
SOLUTION
How did you select this vendor?
Referral and an extensive interview with the owner.
Describe the project in detail.
Build and relocate new server, all around IT support.
What was the team composition?
Helixstorm had 4 personnel to assist in the project along with there customer service representatives throughout the setup. The team has grown over the past few years.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
After hiring Helixstorm we have been able to increase our productivity due to their quick responses and maintenance.
How effective was the workflow between your team and theirs?
communication was great during the setup, Helixstorm has a great response to any of our tickets submitted.
What did you find most impressive about this company?
Response time
Are there any areas for improvement?
Nothing at this time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-11 of
11 Reviews
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