Word of Mouth is Digital. Lead the Conversation.

Go Fish Digital is a full-service digital marketing agency.  We specialize in search engine optimization (SEO), creative link building campaigns, search engine marketing (SEM)/pay-per-click (PPC) marketing, website design/development, influencer marketing, online reputation management (ORM) and more.

We work with clients in the US and internationally, and our experience includes a variety of fast-growing startups, franchises, and large brands including GEICO, Marriott, Symantec, and many others.

Our agency has been honored to win industry awards across several categories:

US Search Awards

  • Best Large SEO Agency
  • Best SEO Campaign
  • Best Local Campaign
  • Best Use of Content Marketing
  • Best Use of Search – Third Sector
  • Best Use of Search – Travel/Leisure
  • Best Use of Search – Real Estate/Property

The Drum Search Awards

  • Best Retail SEO Initiative
  • Best Small Business SEO Initiative
  • Best B2B Campaign
  • Best Use of Video in a Search Campaign
  • Best Use of Search – Professional Services

Additional Awards:

  • Best Retail SEO Initiative - The Landy Awards/Search Engine Land Awards
  • Search Agency of the Year - Interactive Marketing Awards
  • MarCom Awards – Platinum
  • 6 Indigo Design Awards
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2005
Show all +
Raleigh, NC
headquarters
  • 227 Fayetteville St
    Raleigh, NC 27601
    United States
other locations
  • 2221 S Clark St
    Arlington, VA 22202
    United States
  • Washington D.C.
    United States

Portfolio

Key clients: 

GEICO, Marriott International, The New York Times, Symantec, Guitar Center, Monster Energy, Adobe

Reviews

Sort by

Website Redesign & Dev for Marketing Association

"They always communicated where we were in the process."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2019 - Feb. 2020
Project summary: 

Go Fish Digital provided website redesign services. Their team built a streamlined UX for web visitors and a new backend. They also worked with SEO strategy.

The Reviewer
 
1-10 Employees
 
Raleigh, North Carolina
Elizabeth Ruf
President-Elect, AMA Triangle
 
Verified
The Review
Feedback summary: 

Go Fish Digital increased traffic and organic session length. The feedback has been excellent. Their team understood the needs of the organization and communicated effectively. They were very accessible and responsive. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

AMA Triangle is one of the largest chapters of the American Marketing Association. With 500 local members, AMA Triangle is committed to meeting the needs of marketing professionals through local events and programs. We foster a community where authentic connections are the norm and expanding your career is a given. As a nonprofit organization, the AMA Triangle is governed by an Executive Board, with one-year terms. During the 2019-20 board year, my role was Vice President of Special Projects. I led the strategy of the website redesign project, coordinating internal feedback and working directly with Go Fish Digital as their client point of contact. In 2020-21, I will serve as the President-Elect and succeed as President in 2021-22.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Go Fish Digital?

Our chapter's website was in dire need of a redesign; the last time we had a design refresh was 2016. The backend user experience of the site was challenging for our communications team to manage, and everything was incredibly out of date. We wanted a fresh look and feel, streamlined UX for web visitors, and easy back-end use for our team. We had internal capabilities to handle the copywriting and editing, some analytics set-up, and provide strategic guidance, but Go Fish Digital handled all of the design and development work.

What were your goals for this project?

Our goals were mostly qualitative; we wanted site visitors to easily find the information they were looking for. We also wanted clear CTAs to help drive our business outcomes: event registrations, membership applications, sponsorships. And, of course, consistent tracking and analytics to provide us the data behind how visitors use our site.

SOLUTION

How did you select this vendor?

Our team compiled a list of potential vendors, and conducted online research. We met with the team at Go Fish Digital and were blown away by their immediate understanding of our organization and needs, as well as their articulation of how they would approach a site like ours. As a marketing association, we knew we needed an agency that understood our mission and goals, as well as one that incorporated SEO into every step of the process. Involved in the selection process was our President and Executive Board. The President and I vetted our options, met with Go Fish Digital, reviewed the proposal(s) and presented our recommendation to the Board for approval.

Describe the project in detail.

This was a complete overhaul of our site from start to finish: concept, strategy, design, development, and ongoing support. To start the project, we completed a discovery/research survey, highlighting our goals, pain points, design elements (and sites) we liked/didn't like, among other questions. From there, we worked with Go Fish Digital to revamp our information architecture. Then followed wireframes, page layouts, mock-ups, and dev pages. Throughout the project I served as the primary point of contact, providing initial guidelines and collecting internal feedback from our team. I also provided final approvals for site elements.

What was the team composition?

Our team from Go Fish Digital was a team of 4-5 people, I believe. We had a dedicated project manager, as well as a team of designers and developers. They collaborated with us using Basecamp, a project management system our team was familiar with (we use it for our own project management). The team from Go Fish Digital didn't change, and if one team member was out of the office (vacations, etc.) they seamlessly covered any questions we had and kept to the deliverable dates. Go Fish Digital collaborated with a few other members of our AMA Triangle team, as well as one of our third-party vendors.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw drastic increases in our Google Analytics: organic sessions increased 1000%, organic session duration increased by 170% and our organic bounce rate decreased by 30%. Qualitatively, we've received incredibly positive feedback from our communications team, and other AMA chapters across the nation have provided positive feedback on the design and layout of our site.

How effective was the workflow between your team and theirs?

I've worked with (and at) various agencies and working with Go Fish Digital was probably the easiest and best experience I've had. Their use of Basecamp was great, because it allowed our team full transparency into the conversations their team was having, and kept us up to date with the status of the project. We knew what was being worked on, what they needed from our team, and how we were tracking against our goal launch date. After our site launched (February 2020), Go Fish remained accessible to us via email, and continues to be quick to respond to our questions and help us troubleshoot minor issues.

What did you find most impressive about this company?

I was impressed by their ability to understand our needs and translate them into clean, fresh, modern design that was also functional. On top of that, their communication was top-notch. We are a volunteer-run organization and most of our work occurs outside the traditional 9-5 hours. The team at Go Fish Digital was flexible with meeting calls and times, and incredibly patient with our team if we missed a deliverable. They always communicated where we were in the process, if there were delays they'd explain why, and we were still able to keep our launch date within our goal (Q1 2020).

Are there any areas for improvement?

Our project went seamlessly; I can't think of a major area of improvement.

5.0
Overall Score From beginning to end, Go Fish Digital was a pleasure to work with and took the headache out of a website project.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Candice and Danielle were incredibly flexible with our unique scheduling needs.
  • 4.5 Cost
    Value / within estimates
    The cost of our project was an incredible value for the quality of the final product, and the ease of completing the work.
  • 5.0 Quality
    Service & deliverables
    From the design to the development work, Go Fish produced high quality work.
  • 5.0 NPS
    Willing to refer
    I would recommend Go Fish Digital to anyone looking to conduct a website redesign project.

SEO Services for SMS & Text Marketing Platform

"We don't have to go to several different agencies, we can work with one that's capable of doing it all."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun. 2015 - Ongoing
Project summary: 

Go Fish Digital provides SEO services for a text marketing platform on an ongoing basis. Their work includes keyword research, structural site changes, and building out backlinks.

The Reviewer
 
11-50 Employees
 
Miami Beach, Florida
General Manager, SimpleTexting
 
Verified
The Review
Feedback summary: 

Go Fish Digital’s efforts have been met with unanimous acclaim. Their work directly contributes to a one hundred percent increase in links for their client year over year. Organized and efficient, customers can expect a talented team that’s flexible in their range of services.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the general manager for SimpleTexting, a text marketing platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Go Fish Digital?

We were looking for some help with SEO.

SOLUTION

What was the scope of their involvement?

They provided a lot of guidance and structural changes to optimize the site. They also built backlinks to the site. We also worked with them closely on keyword research.

What is the team composition?

We've worked with 5-6 people from their team.

How did you come to work with Go Fish Digital?

They were hired as a reference by our founder.

How much have you invested with them?    

We've invested $30,000 – $35,000.

What is the status of this engagement?

We began working together in June 2015, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They generally contributed to a one hundred percent increase in links year over year to the site. We've really appreciated their SEO efforts and outreach.

How did Go Fish Digital perform from a project management standpoint?

They're super responsive. Whenever we need anything, we can jump on a call with them. They're very organized, nothing slips through the cracks. We used Basecamp as well as ad hoc and biweekly scheduled calls for communication.

What did you find most impressive about them?

They're really able to offer the whole package in that they have expertise in technology, content writing, outreach, and PR. They really span the whole gamut, which is really nice. We don't have to go to several different agencies, we can work with one that's capable of doing it all.

Are there any areas they could improve?

No, we've been really happy with them.

Do you have any advice for potential customers?

My advice is to give them a call and get to know them. They're great to work with.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Reputation Management for Telecommunications Company

"They have a positive approach, and they're not afraid to tell the truth."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2019 - Ongoing
Project summary: 

Go Fish Digital provided digital marketing services with the aim of improving a company's presence online. They enhanced company content, social media profiles, and performed SEO.

The Reviewer
 
201-500 Employees
 
San Diego, California
Saurav Rimal
Marketing Manager, Telecommunications Company
 
Verified
The Review
Feedback summary: 

The team's services improved the visibility of positive company content while lowering the rankings of negative reviews on search engines. They've maintained a well-structured task management style throughout the project, ensuring deadlines are met.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a Global Digital Marketing Manager for our company. Our company has over 500 employees.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Go Fish Digital?

We hired Go Fish Digital for Digital Marketing (organic).

What were your goals for this project?

The goals for the project was to help improve our company's content, social profiles and positive PR's position in Search Engines.

SOLUTION

How did you select this vendor?

We researched 5 agencies that were suitable for our needs and Go Fish Digital came through with the pitch that we believed provided more value to our business.

Describe the scope of their work in detail.

They started with series of development meetings and questionnaire to understand our needs, business and our goals. Once we are all aligned on the same page, they provided a thorough project plan along with the expectations. There are ongoing meetings with Go Fish Digital to understand the next steps and also understand what we have achieved so far. They have a very dedicated team that believe in what our company believes in. They are always bringing new ideas to the table that sets them apart from other agencies who mostly rely on client's feedback and directions.

What was the team composition?

We work with everyone that is involved in the project. However, they do have a lead strategies that handles the road map of the project to ensure we are moving towards the right direction.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of the goals for the project was to push down negative reviews of our company. The team was able to achieve those within 6 months of the project, which I believe is a normal time period. This helped our brand presence in Search Engine results, which provided positive growth to our organization.

How effective was the workflow between your team and theirs?

There are constant communications between both companies on a regular basis. They assign tasks & goals to each tactics or strategies, which ensures they are no hold ups on the project.

What did you find most impressive about this company?

They have a positive approach, and they're not be afraid to tell the truth. Good project management.

Are there any areas for improvement?

We are very satisfied with the scope we currently have with them. I would definitely recommend them to any company that are need of any Digital support or Online reputation management support.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Gardening Company

"They communicated very well and everything ran so smoothly."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. - Nov. 2019
Project summary: 

Go Fish Digital managed the strategy and implementation of an influencer marketing program. This involved identifying influencers that aligned with the brand and internal goals.

The Reviewer
 
51-200 Employees
 
Tipp City, Ohio
E-Commerce Manager, Gardening Company
 
Verified
The Review
Feedback summary: 

The campaign generated over 90,000 impressions, 503 site sessions, and 14 links. It had an estimated media value of $38,500. Throughout the timeline, the vendor effectively managed communication with the influencers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the e-Commerce Manager for a gardening company. We are one of the largest suppliers of Dutch bulbs and perennials to the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Go Fish Digital?

Influencer campaigns

What were your goals for this project?

Increase brand awareness Increase visits to our websites Increase social media followers

SOLUTION

How did you select this vendor?

We read their case studies and received a demo from them.

Describe the scope of their work in detail.

First we had a demo of their influencer marketing program. Once we hired them we had several meetings to discuss our companies goals and to understand our brand and demographics. From there we developed a plan of what type of influencers we were looking for. We had all communication set up on Basecamp so everything was well organized. They then provided us a list of available influencers that would well represent our brand. Once we picked our influencers GoFish handled all the project management between the influencers and the brand.

What was the team composition?

We mainly just worked with one person and she did a great job.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We received 92.9K campaign impressions, 503 sessions from the website, 14 links from coverage and an estimated media value of 38.5k.

How effective was the workflow between your team and theirs?

It was very easy to communicate through Basecamp and very well organized.

What did you find most impressive about this company?

I was very impressed with their organization with the influencers. They communicated very well and everything ran so smoothly. It was nice that they managed the back and forth communication between influencers, managing the contracts and planning the campaign. Gofish handled all of the project management which made it easy on the brand.

5.0
Overall Score Great Company
  • 5.0 Scheduling
    ON TIME / DEADLINES
    easy scheduling
  • 5.0 Cost
    Value / within estimates
    affordable
  • 4.5 Quality
    Service & deliverables
    They do a great job
  • 5.0 NPS
    Willing to refer
    very likely

Digital Marketing Services for Limousine Company

"Their ability to translate highly technical information into laymen’s terms was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2014 - 2018
Project summary: 

Go Fish Digital managed digital marketing services to improve traffic and rankings for a limousine company. They created content and provided keyword research to support SEO and content marketing campaigns.

The Reviewer
 
51- 200 Employees
 
Dulles, Virginia
Therese Howe
Marketing Consultant, Reston Limousine
 
Verified
The Review
Feedback summary: 

Go Fish Digital executed award-winning digital marketing campaigns that notably increased organic traffic and monthly leads. The team provided dedicated customer service and was flexible, adapting to changes in the project’s focus easily. They were creative and made technical concepts accessible.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the former marketing manager and current marketing consultant at Reston Limousine, which is one of the largest transportation companies in the Washington D.C. metro area. It’s headquartered in Dulles, Virginia and has been in business for 30 years. It has more than 250 vehicles and about 450 employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Go Fish Digital?

We wanted to increase our website traffic and improve our search rankings because the Washington, D.C. market’s competitive.

SOLUTION

What was the scope of their involvement?

Go Fish Digital directed technical SEO and content marketing campaigns. Their team began with an SEO audit to update our efforts. They did keyword research, competitive analysis, schema markups, and local search. Their team also optimized the website for mobile platforms and used software tools to provide data for reports. We tried PPC campaigns for about 6 months of the engagement but abandoned those efforts because executives wanted to return to an organic search strategy.

Their team developed infographics for the website and blog posts. They issued the press releases for the posts and reached out to media sources. For example, one of the posts featured the top 50 engage spots in Washington, D.C. It was a customized map that generated traffic to the website for years.

What is the team composition?

Our main point of contact was Brian (CEO and Co-Founder, Go Fish Digital). We also worked with Russell (COO, Go Fish Digital) and a team of 4–5 people including two content creators.

How did you come to work with Go Fish Digital?

In 2013, we wanted to revamp our website. I launched a nationwide search for website designers and our shortlist included two in market agencies. We ended up going with another company, but Go Fish Digital impressed us with their presentation, so we kept them in mind. When the revamp was done, we wanted to focus on SEO efforts and selected them for their capabilities. Their team had impressive experts who could also talk to us without using jargon. We felt comfortable with their credibility and that their team could meet our needs.

How much have you invested with them?

We had an annual contract of about $54,000 with Go Fish Digital.

What is the status of this engagement?

We had a contract with Go Fish Digital from 2014–2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

In the first year, we had an 89% increase in our organic search traffic due to their strategies. We also had an 85% average monthly increase in our leads.

In 2015, Go Fish Digital won two awards for their work with us. Their team as a finalist for Best SEO Initiative Award by Search Engine Land Awards and won Best Use of Search in Travel and Leisure by US Search Awards. They were also asked to present their work for us at the mid-Atlantic marketing summit.

Their content campaigns were innovative. Go Fish Digital got the custom content featured on BuzzFeed, national and regional media platforms.

SEO services can be frustrating for companies that want to improve web traffic or lead generation. Go Fish Digital was always willing to explain the challenges that we faced and provide practical solutions for us to implement immediately.

How did Go Fish Digital perform from a project management standpoint?

Their team was always responsive. We worked with small and large SEO companies but even as Go Fish Digital grew, they were always just right for us. Their team responded to our questions quickly. When we refocused the search strategy, they were able to shift on a dime.

What did you find most impressive about them?

Their ability to translate highly technical information into laymen’s terms was impressive. This enabled me to explain our challenges and solutions to the executive team. Many SEO companies will throw jargon and reports at you to assure you that they’re doing their job. At the end of the day, it’s the website’s performance that speaks to their performance.

Are there any areas they could improve?

No, we got great results. Even though they grew, their team maintained a personal relationship with us. That’s unique, regardless of the industry.

Do you have any advice for potential customers?

Take a look at their range of services. If you’re looking for SEO services, their team doesn’t just offer the technical aspects. Be clear about your goals. Your company needs to have the resources and staff to implement any SEO campaigns their team proposes. If you don’t, you won’t get results.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom CRM Dev for Financial Services Company

"If it wasn’t for them, I would have had to add three additional people for the same work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
June 2016 - Dec. 2019
Project summary: 

Go Fish Digital developed a custom CRM for a credit card processing company. The online platform generates automated reports and allows the partner to manage and oversee their salespeople.

The Reviewer
 
11-50 employees
 
Newport Beach, California
VP, Net Pay Bank Card
 
Verified
The Review
Feedback summary: 

Their team is up to date on the latest technologies and achieved all of the platform’s requirements. Go Fish Digital’s top-quality work has saved the partner processing time and decreased their payroll distribution. Their strong communication complemented their professional management style.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of a credit card processing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Go Fish Digital?

We were looking to outsource development for building our own CRM. We also have three different websites, and Go Fish Digital has helped us with everything.

SOLUTION

What was the scope of their involvement?

Go Fish Digital developed a complete CRM that we use to manage our salespeople. It’s a fully customized solution that caters to our needs. We initially looked at existing CRMs in the market, but they didn’t fit our needs.

I gave Go Fish Digital the main idea for the CRM, but they added their own ideas as well. The system is online and helps us oversee our salespeople. It has an automated report generation function. This allows me to generate a report in five minutes instead of days.

What is the team composition?

I deal directly with Dan (COO, Go Fish Digital), he’s an amazing guy. We met a few people from their team, and they’ve visited us a few times.

How did you come to work with Go Fish Digital?

I was referred to them by a friend who works for a large corporation. We started with a small project and continued with a larger one.

What is the status of this engagement?

We started working with Go Fish Digital in June 2016. The first version of the CRM was finished within three months. We recently rebuilt it, and it was finished in December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Go Fish Digital did everything we asked for, and they’re up to date with the latest technologies. Their work has cut down my processing time and payroll. If it wasn’t for them, I would have had to add three additional people for the same work. We have salespeople outside the US, and they’re using the CRM software too.

How did Go Fish Digital perform from a project management standpoint?

They were amazing at project management. We used emails to communicate. I have Dan’s cell phone number and email address, and can even contact him on weekends if we have an issue.

What did you find most impressive about them?

I’ve been impressed with their strong communication.

Are there any areas they could improve?

Everything was okay. I have no complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The pricing is really good, about 40% less than that of other developers.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

SEO, SMM, & Reputation Management for Financial Services Co

"Their customer service was impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2013 - Feb. 2018
Project summary: 

Go Fish Digital provided digital marketing services to improve engagement and rankings for a financial services company. They directed SEO efforts and managed social media accounts to support brand positioning.

The Reviewer
 
1,001-5,000 Employees
 
Orange, California
Jeff Lawrence
VP of Digital Marketing, American Advisors Group
 
Verified
The Review
Feedback summary: 

Go Fish Digital provided effective services that achieved satisfying results across the board. The team was accessible and responsive to inquiries, which led to a streamlined collaboration. Working meticulously, they were dedicated to project objectives to support long-term engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VP, Digital Marketing at AAG

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Go Fish Digital?

  • Social Media Management
  • SEO
  • Online Reputation Management

What were your goals for this project?

  • Improve our communication with consumers and to educate them through social media
  • Improve our brand positioning through online reputation management
  • Improve our rankings via organic search through SEO
SOLUTION

How did you select this vendor?

Through an RFP process. We considered approximately half a dozen vendors.

Describe the scope of their work in detail.

  • Search engine optimization
  • Social media management
  • Online Reputation management

What was the team composition?

Project manager and several specialists in the areas of SEO, ORM and SMM.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had great results in our online reputation management efforts, social media management and SEO.

How effective was the workflow between your team and theirs?

Extremely effective. They were always available to connect to chat about the project status, answer questions, etc.

What did you find most impressive about this company?

Their customer service was impressive. As well, their attention to detail and results were impressive parts of working with GFD.

Are there any areas for improvement?

N/A

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Online Rep. Mgmt. & SEO for Gallery

"They're very organized, easy to work with, and outcome-focused."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Go Fish Digital delivers SEO and word-of-mouth marketing services for an art gallery.

The Reviewer
 
501-1,000 Employees
 
Southfield, Michigan
Tom Burns
Marketing Manager, Park West Gallery
 
Verified
The Review
Feedback summary: 

Both search engine rankings and review ratings have significantly improved. Go Fish Digital uses Basecamp to foster collaboration and transparency. Extensive support, coupled with impactful solutions, make for a fruitful partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a marketing manager/coordinator at Park West Gallery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Go Fish Digital?

We needed to hire a firm to work with us on various online reputation management initiatives and to help us create and implement new plans to improve the search engine optimization of our website.

What were your goals for this project?

We wanted to see measurable improvements in several metrics, ranging from overall review ratings to SERP placement.

SOLUTION

How did you select this vendor?

We researched various vendors and the name GoFish kept coming up. We liked what we read about them online enough to request a meeting and initial proposal (which we also liked).

Describe the scope of their work in detail.

They created a broad implementation plan to meet our review rating and SEO goals. Next, they established a robust BaseCamp site that spelled out exactly what tasks they're working on. We meet monthly to discuss overall goals/progress and we communicate frequently via BaseCamp to address new/daily issues.

What was the team composition?

We have a project manager and about two other GoFish staff dedicated to our project - and they seem to have various other remote workers who occasionally assist with tasks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have seen measurable improvements in our main review rating goal and there is also evidence of larger, incremental process as well. Our SEO work also seems to be moving in the right direction.

How effective was the workflow between your team and theirs?

The workflow is very effective. Their team is great at communicating and they're awesome at using BaseCamp as a tool to keep everyone on the same page.

What did you find most impressive about this company?

They're very organized, easy to work with, and outcome-focused.

Are there any areas for improvement?

It might be nice to have a little more context/explanation behind some of the steps in their implementation plans, but really, we got everything we needed and were very satisfied and pleased with their work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO & CRO for Garment Care Company

"We’ve seen dramatic improvements across all of our key metrics."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2017 - Ongoing
Project summary: 

Go Fish Digital provides keyword strategy, content marketing, conversion rate optimization, and word-of-mouth marketing for a laundry service. The team also manages the client's Google My Business listing.

The Reviewer
 
11-50 Employees
 
Minnesota, Minneapolis
Dan Miller
President, Mulberrys Garment Care
 
Verified
The Review
Feedback summary: 

Keyword ranking, organic traffic, and conversion rates have all increased by a noteworthy amount. Leveraging a systematic approach, Go Fish Digital maintains open lines of communication and provides frequent, detailed progress updates. Customers can expect flexibility and dedication from this team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Mulberrys Garment Care is a premium, toxin-free dry cleaning and laundry company, and I am the president.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Go Fish Digital?

We wanted to improve our keyword rankings through SEO. Our end goal is to increase the visibility of the company.

SOLUTION

What was the scope of their involvement?

Go Fish is delivering a number of different services. They help us improve our content to make sure it is relevant to what people are searching for. They’ve also assisted with our Google My Business listing. 

Additionally, Go Fish Digital provides conversion rate optimization (CRO), specifically through reorganizing the layout of our site. The goal here is to make sure users can easily find what they’re looking for. We’ve also had them do some customer outreach to increase our online reviews.

What is the team composition?

I’ve worked with four different people from their team. My project manager is Mia (Senior Project Manager, Go Fish Digital).

How did you come to work with Go Fish Digital?

I found Go Fish Digital by searching online for SEO firms. I did interviews with them and contacted some of their clients. I decided to go with them after seeing some of the results that they’ve delivered for other small to medium-sized businesses in the consumer services sector. 

How much have you invested with them?

We’ve spent somewhere between $100,000–$200,000.

What is the status of this engagement?

I started working with them in February 2017. The partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve seen dramatic improvements across all of our key metrics. Keyword ranking, organic site visits, and conversion rates have all increased by a phenomenal amount.

How did Go Fish Digital perform from a project management standpoint?

Project management is a real strength of Mia and her team. They’re responsive, organized, and proactive. We have biweekly calls to review key metrics and performance indicators, and they do a great job of pushing the project along.

What did you find most impressive about them?

Their dynamism, especially in terms of communication, really sets them apart. It’s difficult to find teams that consistently deliver while adapting to the changes that your business is making. Go Fish does an excellent job of that.

Are there any areas they could improve?

The conversation rate hasn’t improved quite as fast as the other metrics, but that’s probably because we added that later on in the partnership. It’s a bit separate, and we’ll get there eventually.

Do you have any advice for potential customers?

The only advice I have is that you should try them out. I highly recommend them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SEO for CRM & ERP Solution Company

"Go Fish is the third SEO consulting firm we have worked with and they are by far the most advanced."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Ongoing
Project summary: 

Go Fish Digital delivers SEO consulting services to a CRM and ERP solution provider.

The Reviewer
 
51-200 Employees
 
Milwaukee, Wisconsin
Jill M. Zimmerman
Director of Marketing, WorkWise Software
 
Verified
The Review
Feedback summary: 

Internal stakeholders are pleased with the improvements they have seen in terms of lead generation and overall traffic. Collaborative and organized, Go Fish Digital communicates frequently with the client to maintain the success of the engagement. Their wealth of expertise sets them apart.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

WorkWise is a CRM and ERP Software solution provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Go Fish Digital?

We were in need of major SEO consulting. Our SEO results had been hit very hard over the previous 24 months and we needed to get them jump started.

What were your goals for this project?

Pretty simple, Get our SEO results back to comfortable levels while competing in a very competitive space.

SOLUTION

How did you select this vendor?

We interviewed 3 different vendors and decided on GO FISH. Go Fish was very knowledgable about our space, recognized the challenges, and put together a comprehensive plan that we truly believed in.

Describe the project in detail.

Not very comfortable going into detail on our project.

What was the team composition?

The team consisted of myself (Director of Marketing), our Marketing Manager and a Marketing Assistant. Go Fish brought about 5 different individuals with different levels of expertise to the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our SEO results are now among the best in are core keywords. Go Fish literally put us on the map helping us to generate traffic and leads in our space.

How effective was the workflow between your team and theirs?

The teams worked excellent together. Go Fish assigns and project manager and our constantly kept everyone on task and we all were in constant communication.

What did you find most impressive about this company?

Their plan of attack and knowledge about SEO. Go Fish is the third SEO consulting firm we have worked with and they are by far the most advanced. They have an excellent knowledge and strategy of SEO success.

Are there any areas for improvement?

Not applicable

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer