Glorium Technologies

BACKGROUND

Please describe your company and position.

 I am the Manager Development of a real estate company 

Describe what your company does in a single sentence.

Software development Real Estate & Fund Management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glorium Technologies to accomplish?

• Build new cloud-based software
• Develop software further with new features
• Maintenance of Software

SOLUTION

How did you find Glorium Technologies?

n.a

Why did you select Glorium Technologies over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Glorium Technologies were assigned to this project?

15+

Describe the scope of work in detail. Please include a summary of key deliverables.

Glorium provided us whole projekt team containing Project Managers, Business Analysts, Backend and Frontend Developer, DevOps Engineeres, Testers for Manual and Automation Testing.

Together we builded up complete new cloud based software with totally different requirements. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Going live with our new application is the biggest measurable outcomes. 

Besides that several features were implemented, performance improvements in different iterations and cooperation meanwhile for several years.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There is a regular exchange of information. The project manager as well as the delivery managers are always available at short notice for any concerns. In the event of difficulties, we try to find a solution together and issues of any kind are taken seriously. 

What was your primary form of communication with Glorium Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with the commitment of all team members in hard political times (war in Ukraine). 
Really feels like beeing one team. 

Are there any areas for improvement or something Glorium Technologies could have done differently?

Transparency of changes in Delivery Management was sometimes lacking. 

BACKGROUND

Please describe your company and position.

I am the Software Technical Manager of a medical equipment company.

Describe what your company does in a single sentence.

Medical equipment and software solutions for hospitals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Glorium Technologies to accomplish?

• Healthcare mobile application

SOLUTION

How did you find Glorium Technologies?

Online Search

Why did you select Glorium Technologies over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Glorium Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Glorium Technologies provided a mobile development services for a healthcare company. They partnered and collaborated with our mobile team to build healthcare mobile applications for patient's real-time data feedback, as well as multifunctional application designed for stress relieving.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Glorium Technologies' have contributions to our projects had a quantifiable impact on our operations. The mobile applications they help developing have not only streamlined our workflow but also resulted in significant user engagement. Glorium Technologies' commitment to quality, innovation, and user-centric design is evident in these measurable outcomes. 

Their work has brought tangible success to our project, ultimately advancing our mission to deliver superior healthcare services. The success of this project reaffirms Glorium Technologies’ reputation for delivering top-notch, impactful mobile development services. Their dedication to quality and user-centered design is truly commendable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Glorium Technologies was commendably punctual in their delivery of project components. Their systematic approach to project planning ensured each milestone was met on schedule. Their commitment to honoring timelines greatly facilitated the smooth and efficient progression of our project.

What was your primary form of communication with Glorium Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly sets Glorium Technologies apart is their unparalleled commitment to delivering solutions that are both innovative and user-centric. They seamlessly blend technical prowess with a deep understanding of user needs, resulting in applications that are not just technically sound but also resonate with the end-users. 

Their dedication to understanding our goals and the needs of our patients was evident from the start. They took the time to delve into the nuances of our project requirements, enabling them to develop a solution that was perfectly tailored to our objectives. 

Furthermore, their culture of open communication and transparency was refreshingly unique. They made us feel like valued partners, rather than just clients. Their team was proactive in keeping us informed about project developments, ensuring we were always updated and involved in decision-making processes. 

Lastly, their agile and adaptable approach to project management was commendable. They demonstrated the flexibility to pivot and adapt to changes swiftly, which was key in a dynamic project environment like ours. In essence, Glorium Technologies' unique blend of technical expertise, user empathy, open communication, and adaptability make them an impressive partner in the realm of mobile development services.

Are there any areas for improvement or something Glorium Technologies could have done differently?

Nothing to add for improvements. Their services are top-notch.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at BioSerenity, a healthcare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glorium Technologies?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Glorium Technologies helps us with custom software development. The software is a SaaS product used to manage healthcare. It allows users to create a patient form, photograph exams, and schedule appointments. Glorium Technologies has used PHP, Symfony, and React for development.

What is the team composition?

We have a developer, a project manager, and a QA person on our team. The software developer is our main point of contact.

How did you come to work with Glorium Technologies?

They were recommended by another company that worked with them.

How much have you invested with them?

We’ve spent $250,000.

What is the status of this engagement?

We started working together in January 2020, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, everything has gone well. At the end of 2022, we had a change in the resources, but Glorium Technologies found a new developer. We lost a bit of time training him, but it wasn’t a big issue. We’ve worked with the new resource for five months, and he has performed really well.

How did Glorium Technologies perform from a project management standpoint?

We have a daily meeting with the developer, the project manager, and the QA person. We also have a monthly meeting with the operational manager; it’s usually only a five-minute discussion because everything’s good.

We communicate via email and phone calls. Additionally, we use Microsoft Teams for our meetings.

What did you find most impressive about them?

We’re happy with them.

Are there any areas they could improve?

We have an internal QA resource, so we don’t need their project management resources, but they require them. Since they only do 10% of project management and 10% of this project, it’s okay.

BACKGROUND

Please describe your company and your position there.

I am Maksym and I am CEO of Helpware Inc. We are a digitally enabled People as a Services Outsourcer focused on serving high growth, new economy, market-disrupting, and technology companies to own interaction custody, complete complex tasks, and grow their brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Glorium Technologies, and what were your goals?

We need a professional website that shows everything we do, what we specialise in and what we can offer. The goal was to make a professional and simple website so that the customers can easily find what they want.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Glorium Technologines through Clutch. We made an appointment and presentation to see if this company could create the website we wanted. After the appointment we were more than satisfied with the whole conversation and the price. That is why we chose this company

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First of all, we communicated about how the website looks like, then we communicated about the texts and pictures. After we decided what is the best solution for us Glorium Technologies started with the website creation, the website is created via wordpres and php.

How many people from the vendor's team worked with you, and what were their positions?

We have communicated with the manager and three professional website designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After one month we have over 2000 visitors to the site. It is very good for a start, we were more than satisfied. The website is professional and at the same time very simple and transparent. This is very appreciated by our customers because it is not complicated.

Describe their project management style, including communication tools and timeliness.

We were in the conference every second day, we had a professional meeting every week about the whole project and in the meantime we communicated via zoom and email.

What did you find most impressive or unique about this company?

We really liked the professionalism and attainability of Glorium Technologies. There was always someone available when we needed something or had unanswered questions.

Are there any areas for improvement or something they could have done differently?

Everything was fine, we have nothing to say about what is not fine

BACKGROUND

Please describe your company and your position there.

My name is Brandon López Our organization is engaged in the development of the telemedicine industry in Europe. Now we are gathering leading healthcare providers and creating a centralized platform for the digital medicine of the future.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Glorium Technologies, and what were your goals?

We turned to Glorium Tech as a leading expert in the digital medicine industry. We needed an innovative centralized platform for delivering medical services to the population in Europe. Since the field of activity of our company is very specialized, we could not delegate the tasks to amateurs. We needed: -

• Modern design
• Full interoperability
• Separated control panels for users and staff
• Support for protocols and standards such as SMART on FHIR
• High level of privacy in accordance with GDPR

SOLUTION

How did you select this vendor and what were the deciding factors?

Having studied dozens of developers' portfolios, we concluded that there is a lack of professionals in the field of telemedicine. After talking with colleagues (and even with competitors), we heard about Glorium. This company could solve any task regarding developing specialized solutions. We decided to trust the advice of experienced colleagues and eventually delegated the project to Glorium Tech experts after consulting with their company manager.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We won’t go into technical details for obvious reasons. I can only say that modern frameworks and technologies were used for work. The development process was divided into 3 stages: 

1. Planning
2. Design and logic
3. Platform development

Deployment and selection of hosting were separate stages because, for maximum coverage of the service area, we needed: -

• An experienced provider
• Reliable cloud
• Fast communication channel

And now, we are just looking for all of the above, using an intermediate option for testing the platform. Currently, the resource is in the stage of complex testing by users. Soon we plan to expand the platform and launch a full range of telemedicine services in Europe.

How many people from the vendor's team worked with you, and what were their positions?

We communicated only with the Glorium Tech representative responsible for the project. As far as we know, the team consisted of several Front-End, Back-End developers of Web and Mobile profiles, designers, specialists in complex server architectures, and QA staff.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is still too early to talk about specific numbers because the project has only recently started in beta release. Currently, we are seeing a steady increase in the number of communications on the platform and receive hundreds of new applications for participation in testing every week.

Describe their project management style, including communication tools and timeliness.

The whole process of interaction between our specialists and representatives of Glorium Tech was flawless. We stuck to the schedule and actively monitored the development process, adjusting the project as it was created. Video conferences, meetings with the team, and regular detailed reporting did their job.

What did you find most impressive or unique about this company?

When you work with specialists of this level, you mentally prepare for communication problems. Glorium Tech debunks the myths about developers' "arrogance" by showing interest in the project and willingness to change some of the functions on the fly. When working with Glorium Tech, be prepared that the developers can offer you extremely interesting solutions that will make your project truly unique and innovative.

Are there any areas for improvement or something they could have done differently?

The only problem with Glorium is that it's not so easy to find them without the help of their previous clients. Otherwise, there are no comments, concerns, or alternatives. Or I could not find them because there is nothing to complain about.

BACKGROUND

Please describe your company and your position there.

I am the chief operating officer at a dental clinic that offers its patients various medical services, from routine treatment to dentures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Glorium Technologies, and what were your goals?

After opening several branches of our clinic, we had a problem with communication between specialists. In addition, our number of patients increased significantly due to the expansion, and the existing software could no longer handle the increased workload.

We needed an app that would allow patients to make appointments online and get appointment reminders and information about treatment plans. And doctors would access patient records, create work schedules, and share data with colleagues.

That is, it was important for us to create a functional web app with a high-quality GUI to increase the loyalty of existing clients, attract new ones, and ease the work of doctors.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was important for us to have the company's in-depth expertise in our area of activity. Glorium Technologies was recommended as developers who specialize in creating medical software. After the first meeting with their representative, we understood that their experience was absolutely real. They made several suggestions that significantly improved the initial project. For example, it was their idea to create a complete solution for the company instead of a separate CRM system.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We discussed all the details of cooperation with the Glorium Technologies team at a personal meeting. The app had to be developed from scratch, so the work started with business analysis and design – a concept was developed, considering the specifics of the market, all our ideas, and wishes. The platform we needed was developed on .Net. It helps patients find the right specialist, make an appointment online, get notification about the appointment, and access the results of examinations and treatment.

On the other hand, doctors can view each patient's medical history at any time, view their appointment schedule, and send the necessary materials to related specialists as needed. The critical point is that it is an integrated solution and not just a CRM or ERP – this approach solved the problem of synchronizing the new software with the existing systems in the clinic.

How many people from the vendor's team worked with you, and what were their positions?

We outsourced our project to Glorium Technologies, meaning we had a whole team of specialists – a project manager, backend and frontend developers, and QA engineers. In total, about 15 people worked on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the launch of our clinic's online appointment app, patient traffic has increased by an average of 20%. In addition, the number of no-shows has decreased significantly – thanks to the convenient management of their appointments, and patients can cancel their visits in advance and reschedule for a convenient time. Doctors note the time savings thanks to the ability to quickly consult with related specialists, such as orthodontists and surgeons.

Describe their project management style, including communication tools and timeliness.

The work of the guys was organized perfectly. They constantly communicated via Slack, so all processes were coordinated and aimed at achieving the overall result. We, as customers, also regularly communicated with our project manager via Skype. We could contact the developers directly if we needed to discuss problems or make suggestions.

What did you find most impressive or unique about this company?

We were amazed at the wide range of services provided by the company. When we turned to them, we expected only software development. As a result, we got a quality business analysis, recommendations on how to improve our project, the flawless implementation of the set tasks, product testing at all stages of development, and software support after its release.

Are there any areas for improvement or something they could have done differently?

They've always stuck to deadlines. We don't have any complaints or suggestions for improvement.

BACKGROUND

Please describe your company and your position there.

I’m CMO at a commercial real estate company. We operate exclusively in the states.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Glorium Technologies, and what were your goals?

We needed to reduce the tenant churn rate. The solution to that was to predict which tenants are most likely to lave our services and offer a timely discount (or send some other promotions their way). So we’ve put on the task of building a predictive pipeline for Glorium Technologies.

SOLUTION

How did you select this vendor and what were the deciding factors?

We’ve read their blog materials, and found out that they possess needed expertise, tried contacting them via the website, and we really liked the communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We asked to use Machine Learning to build a predictive pipeline that evaluates the probability of tenant churn and provides an analysis of how different features influence that probability. The project was a new thing that included business evaluation, data analysis, engineering of the features, and testing of the software.

How many people from the vendor's team worked with you, and what were their positions?

We had a big team of several people, including:

• PMs
• BAs
• several software engineers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They’ve helped us a lot, with great communication and delivery. The pipeline was top-notch, and we’ve managed to decrease the churn rate drastically. They delivered an ML pipeline that predicted the probability of tenant churn, can continuously improve its accuracy by training on more data and provided extensive model explainability.

Describe their project management style, including communication tools and timeliness.

Glorium Technologie's communication was one of the best parts of working with them. For me, it was critical to understand all major aspects. Sometimes they politely explained me things twice, not giving up until I got everything correctly. We were using their corporate MS Teams for videoconferences, our Slack for chatting, and our Jira+Confluence for task management and document sharing.

What did you find most impressive or unique about this company?

The team was flexible, we never had an issue with them that wouldn’t be resolved in the shortest terms possible.

Are there any areas for improvement or something they could have done differently?

Not sure what to tell; our experience with them was top-notch.

BACKGROUND

Please describe your company and your position there.

I’m the founder and CEO of a real estate services company. We’re a cloud-based platform designed to enable leasing for commercial real estate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Glorium Technologies, and what were your goals?

Our company addressed GT to design and develop the website and cloud platform from scratch. We needed to have a fully functional site and communication tool.

SOLUTION

How did you select this vendor and what were the deciding factors?

Word of mouth. We’ve heard good feedback about cooperation with them from our peers. It was easy to get along with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We shared our vision and concept for the website. After getting our requirements, the Glorium Technologies team designed and developed the platform, integrating all the requested communication tools. They’re during the product deployment phase after which they will provide support and maintenance services for the platform.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of a senior PM and associate developers. We communicated directly with the senior project manager and project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Because our business is entirely web-based, we needed a functioning website to be viable. The platform works as expected and now boasts a thriving user base. We are leasing a property with the help of the platform.

Describe their project management style, including communication tools and timeliness.

The project management was excellent. They were easy to communicate with, and we had scheduled chats on Zoom.

What did you find most impressive or unique about this company?

They were conscientious and kept to the established schedule and budget.

Are there any areas for improvement or something they could have done differently?

In terms of development, they couldn't have done better. Communication was top-notch. There is nothing on top of my head I could’ve come up with for their improvement.

BACKGROUND

Introduce your business and what you do there.

I’m one of the two co-founders at Turtle Health, a health technology startup. We provide at-home diagnostics, testing, and counseling to women and couples. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glorium Technologies?

I brought on Glorium to replace our previous tech team that wasn’t living up to expectations. 

SOLUTION

What was the scope of their involvement?

We initially brought Glorium on to handle one particular piece of build that was going slowly in terms of integrating with our warehouse. We shared a fair degree of documentation around our existing build and requirements. The team also dug into the documentation to find deeper issues and places where some things might not align with the current build as they came on board.

At present, Glorium is building our frontend, patient-facing portal that’s a combination of a landing page, a patient portal, and a reporting and scheduling tool for patients. They’re also building a backend, provider portal for our partners and providers to view information from patients. They use the backend portal to assemble reports and provide such reports back to patients. 

What is the team composition?

We’ve worked with eight people from their team so far. 

How did you come to work with Glorium Technologies?

Glorium was one of the companies that we talked to as we were searching for teams with experience in the  US health technology space. We reached out to them via their website and spoke to a number of people from their team. 

What stood out to us were the questions they asked. They were more focused on why they wouldn’t be a good fit for the project rather than why they were. In essence, they were upfront in what they could deliver. Moreover, they pressed us on where they saw potential challenges and where they might not have the right experience. Overall, this process allowed them to set expectations that they could live up to, and we appreciated that right off the bat.

How much have you invested with them?

We’ve spent around $100,000 on their services. 

What is the status of this engagement?

We signed a contract with Glorium in December 2021, and we’ve been working with them full-time since January 2022. The engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

To measure success, we look at the number of actual tickets we’ve completed, along with the issues that we’ve found and resolved. We also check our overall collaboration process with Glorium. Against these metrics, the team has been exceeding our expectations when compared to our previous tech team. 

How did Glorium Technologies perform from a project management standpoint?

Glorium’s project management is truly strong. To communicate, we mainly use Slack and video conferences.

What did you find most impressive about them?

Their communication is extremely strong, and their thoughtfulness as a team focuses on bringing insights to the table. They let us own the vision for the engagement but calibrate it well using their expertise.  

Moreover, a significant portion of their team is in Ukraine, and they’ve handled the Russian Invasion of Ukraine unbelievably well — there’s almost no disruption in their work, which is mind-blowing. They’re truly exceptional. 

Are there any areas they could improve?

They initially underestimated the difficulty of a certain portion of our project. However, they quickly identified that by themselves, so they resolved it immediately. 

Do you have any advice for potential customers?

Be clear about what level of engagement you want to have with Glorium. They’re willing to be independent, which is great if you want that. If you want to get more involved in the process, make sure that you set the right expectations for everyone’s role. 

BACKGROUND

Introduce your business and what you do there.

I’m a project manager for a healthcare education organization. I oversee product launches, mostly on the virtual side of things for mobile and web-hosted solutions. Our company is a leader in healthcare simulation which means training healthcare practitioners using our custom solutions.

We operate in various healthcare organizations such as nursing schools, hospitals, continuing education, and so on. Not only that, but we also work hand-in-hand with medical device manufacturers for training related to their medical devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Glorium Technologies?

We came up with a proof of concept internally that we wanted to develop and deploy in a very short time period. The real challenge was the turnaround time. The business initiative and business goal were to put together a mobile application for COVID-19 relief. There was time sensitivity on that front.

SOLUTION

What was the scope of their involvement?

We work with Glorium Technologies on a project and product basis. For this particular project, the scope of work was to develop a mobile application for COVID-related clinical training. The application has an AI component that’s also developed outside of the application, and that Glorium interfaces with.

The overall project milestone and process was to, first of all, develop an app that matches the proof of concept (POC) that we put together. Once we had that underlying platform, we went to complexify it and added localization that we didn’t have before. The idea was that there was a prototyping phase even with the collaboration with Glorium Technologies. Then, this was used as a platform to add features and basically make the app marketable.

What is the team composition?

The Glorium Technologies delivery officer is our main point of contact for anything business-related. Their project manager coordinates all communications and reporting with the development team. The development team was composed of 1–3 people throughout the duration of the engagement.

How did you come to work with Glorium Technologies?

I know they do a lot of outreach in the healthcare innovation field and that’s where we initially got wind of them at a convention related to healthcare virtualization. We liked that they were inexpensive and completed good-quality work.

We’ve worked with Glorium Technologies in the past. For this particular project, we went to them because we had an established relationship. They were cleared as potential suppliers. Most importantly, they were willing to jump on the project quickly. There were three full-time employees who started within a two days’ notice and worked for months. That was the big incentive along with the money and quality aspect.

How much have you invested in them?

We’ve spent about $60,000.

What is the status of this engagement?

The project began in December 2020. We’re currently in the hand-off period. This is the last week of active development, and then the engagement will wrap up.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There have been challenges in bringing quality in a fast turnaround. This has led to some hiccups on our end where we tried to deploy the application with a subset of testers in the clinical space. That didn’t go very well due to a couple of reasons, with some of them related to the app readiness and quality.

With that said, Glorium Technologies fixed everything. If I look at it from a project level, they’ve provided the quality we were expecting from them. Maybe there was a miscommunication as to the readiness and other matters like that. Overall, they met the project goals.

How did Glorium Technologies perform from a project management standpoint?

Project management was good.

What did you find most impressive about them?

The overall turnaround time was impressive. The fact that we could spin a project that’s going to last five months in a matter of days was the biggest success. We didn’t envision this to take that long. Initially, we had three months in mind at maximum, and here we are five months later.

Glorium Technologies sticks to the end goal and is willing to jump on an initiative and not give up on it. Some people would’ve wanted to just drop it at some point. Their willingness to participate in those innovations and that project is most impressive to me. Glorium Technologies’ willingness to jump in with three people for months was a big deal for us.

Are there any areas they could improve?

There could be some improvement with quality. We can pinpoint where the lack and gaps have been during this project; they were mostly on the backend programming aspect. It took quite a while to code some pretty basic functionalities and there were some mistakes we had to help fix. If I were to break it down into components of the application, like frontend and middle, I’d say the backend is definitely where the project lacked.

But once again, Glorium Technologies addressed the issue and got the internal support that was required to deliver on requirements. On the quality side, that is where some gaps were. Quality does trickle into timelines obviously. If we don’t get the quality, we have to spend the time to fix it and that takes more and more time.

Do you have any advice for potential customers?

Review their work per your expectations. Glorium Technologies’ only gaps could definitely be mitigated by communicating that all the requirements are clear to everyone and that the UX is well-understood. If they had asked questions with regard to the code they were building, we wouldn’t have had quality issues down the road. Overcommunicate and then review the work is the best way to go about it iteratively.

Another major point would be to define established milestones and release iteration timelines. That’s one thing that we as a customer did not do enough. We didn’t do that and we ended up having a half-baked product until we said we needed to release it to the greater public on a specific date; at which point a quality app was delivered for that date. The iterative process and release timeframes are very important from a customer standpoint.