GCC Marketing

BACKGROUND

Please describe your company and position.

I am the Co Founder of The Basic Band

Describe what your company does in a single sentence.

The Basic Band creates simple fashion styling tools, for the everyday, that help you crop, layer and reshape your outfits effortlessly. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?
As a company that specializes in simple fashion styling tools, The Basic Band aims to offer seamless, easy-to-use solutions that help people style their outfits effortlessly. We needed a mobile app to complement our physical products, allowing customers to explore styling ideas, receive outfit recommendations, and even purchase items directly. 
Our primary goal in hiring GCC Marketing was to create a mobile app that enhanced our brand experience and made our products even more intuitive for users. The app needed to be sleek, visually appealing, and simple to navigate, reflecting The Basic Band's minimalistic and effortless nature. 
We wanted it to include features such as virtual outfit visualization, styling tips, and a direct purchasing option. One of our biggest challenges was ensuring that the app functioned well and resonated with our audience. Our brand thrives on simplicity, so any digital platform we introduced had to feel as effortless as our products themselves. We needed a development team that understood our vision and could translate it into an elegant, user-friendly mobile experience.

SOLUTION

How did you find GCC Marketing?

Online Search

Why did you select GCC Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GCC Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included everything from wireframing and UI/UX design to full-stack mobile development, testing, and deployment. They designed a beautifully crafted mobile app that aligned perfectly with our brand’s aesthetic, offering a seamless and intuitive user experience. 
A virtual styling tool was integrated, allowing users to mix and match clothing pieces and visualize different outfit combinations. The app also included an integrated e-commerce feature, making purchasing our products easy and efficient.

Additionally, they built a content hub with styling tips, fashion guides, and user-generated outfit ideas to inspire creativity. A robust backend system supported order processing, customer accounts, and push notifications for promotions and updates. 
The team at GCC Marketing followed a structured development process, breaking the project into milestones and keeping us involved at every stage. They worked closely with us to refine the design, ensure smooth navigation, and optimize the app’s performance before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After launching the app, we noticed an immediate positive impact. Customer engagement increased significantly, with more users interacting with our brand beyond just purchasing products. The app became a go-to styling assistant for many of our customers, allowing them to experiment with outfit ideas effortlessly. 
Sales through the mobile app saw a noticeable uptick, and many customers reported that the ability to visualize outfit combinations helped them feel more confident in their purchases. Additionally, the push notifications and personalized styling tips kept users engaged, leading to increased brand loyalty.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GCC Marketing’s project management was nothing short of excellent. From day one, they provided clear timelines, regular progress updates, and well-organized sprints that kept everything on track. Whenever we had feedback or additional requests, they responded quickly and efficiently. 
We particularly appreciated their flexibility and proactive approach. For example, during user testing, we discovered that customers wanted a way to save their favorite outfit combinations. GCC Marketing didn’t just implement the feature; they took the time to refine it, ensuring it was intuitive and enhanced the overall experience.

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about GCC Marketing was their commitment to our brand's vision. They weren’t just focused on delivering an app; they wanted to create something that truly reflected The Basic Band’s philosophy. They immersed themselves in our brand identity and went the extra mile to ensure that every detail—down to the smallest UI element—aligned with our aesthetic and user expectations.

Are there any areas for improvement or something GCC Marketing could have done differently?

Overall, our experience with GCC Marketing was outstanding. If there’s one area they could improve, it would be providing even more post-launch marketing insights. While they offered excellent technical support and maintenance, additional guidance on app promotion strategies could have been helpful. This was a minor aspect, and their work on the core development was exceptional.

BACKGROUND

Please describe your company and position.

I am the CEO of Red Jumpers

Describe what your company does in a single sentence.

Red Jumpers agency unites IT companies to help them exchange developers and requests

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• At Red Jumpers, our mission is to bridge the gap between IT companies by creating a seamless platform for exchanging developers and project requests. As we grew, we recognized the need for a robust mobile application that would streamline these interactions, making it effortless for IT firms to connect, collaborate, and scale their operations efficiently. We needed a partner who could build an intuitive, high-performance mobile app that not only provided an easy way for companies to post and accept developer requests but also facilitated secure communication, contract management, and real-time updates. Given the complexity of our requirements, we sought out a development firm that could deliver a user-friendly, scalable, and technically sound solution. After evaluating multiple agencies, we chose GCC Marketing based on their impressive portfolio, strong technical expertise, and ability to translate business needs into functional digital solutions.

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GCC Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved end-to-end mobile app development, including UX/UI design, backend architecture, API integration, and quality assurance. GCC Marketing began with an in-depth discovery phase, taking time to fully understand our industry, workflows, and pain points. Their team conducted several strategy workshops with our stakeholders to align on the key functionalities and user experience.

GCC Marketing created a sleek, modern interface that simplified navigation and ensured a seamless experience for both companies and developers. They implemented a secure multi-role system, allowing different user types (IT companies, developers, and admins) to interact within the platform. A feature-rich marketplace was built, where IT companies could post developer availability, browse talent, and initiate project requests with just a few taps.

A built-in chat feature enabled instant conversations between companies and developers, eliminating the need for third-party communication tools. To facilitate secure transactions, they integrated digital contracts and a milestone-based payment system. Given our large-scale user base, they optimized the app for speed and scalability, ensuring smooth performance even during peak usage.

Throughout the process, GCC Marketing demonstrated a strong understanding of our business model and end-user expectations, incorporating feedback iteratively to refine the app before launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app GCC Marketing delivered has been a game-changer for Red Jumpers. Since its launch, we've seen a substantial increase in platform activity, with IT companies posting more developer requests than ever before. The streamlined workflows and improved communication tools have led to faster developer placements, reducing project bottlenecks and increasing satisfaction for both hiring companies and developers.

We also received positive feedback from our users, who appreciated the app’s intuitive design and the convenience of handling transactions and contracts within a single platform. The performance of the app has been exceptionally smooth, with no major issues reported post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GCC Marketing’s project management was exemplary. They adhered to strict timelines, providing us with clear milestones and weekly progress updates. Their responsiveness stood out—any questions or concerns we raised were addressed promptly, often with proactive solutions. The team took a collaborative approach, making sure our feedback was integrated at every stage. One instance that really impressed us was when we encountered a last-minute regulatory compliance requirement just weeks before launch. GCC Marketing quickly adapted, revising the necessary features without delaying the release schedule, which demonstrated their flexibility and problem-solving ability.

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about GCC Marketing was their deep commitment to understanding our business needs rather than just executing technical tasks. They didn’t just build an app—they crafted a solution that aligned with our industry and enhanced our operations. Their ability to balance technical expertise with business acumen made them a valuable partner. Additionally, the attention to detail in their UI/UX design was exceptional. They didn’t just focus on functionality but made sure the app was aesthetically appealing, intuitive, and engaging for our users.

Are there any areas for improvement or something GCC Marketing could have done differently?

While the overall experience was outstanding, one area where we think GCC Marketing could improve is post-launch analytics and reporting. Although the app itself performs well, we would have appreciated more built-in analytical tools to track user engagement and behavior patterns without relying on third-party integrations. However, when we brought this up, they were receptive and even provided recommendations for future updates.

BACKGROUND

Please describe your company and position.

I am the School Administrator of The Lang School

Describe what your company does in a single sentence.

The lang is a private, nonprofit school.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• Mobile App Development

SOLUTION

How did you find GCC Marketing?

Referral

Why did you select GCC Marketing over others?

• Good value for cost
• Referred to me

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GCC MARKETING developed a mobile app for The Lang school, to enhance communication and improve engagement. key deliverables include real time notification, student and teacher portals, attendance tracking, assignment submission.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Mobile App improved communication, faster administrative processes, increase parent engagement, high student participatio amd enhanced overall school management efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GCC MARKETING managed the project efficiently, delivered on time, and responded promptly to our needs with excellent support.

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their responsiveness, innovative solution, and commitment to delivering a user-friendly app.

Are there any areas for improvement or something GCC Marketing could have done differently?

GCC MARKETING should enhance their post-launch support and provide more customization option.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Lunchgate

Describe what your company does in a single sentence.

At Lunchgate, we're developing Foratable, a next-generation table reservation and management system tailored for restauranteurs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• At Lunchgate, we embarked on a mission to revolutionize the restaurant industry with Foratable, a next-generation table reservation and management system designed to streamline restaurant operations, enhance customer experience, and boost efficiency for restauranteurs. We needed a web development partner who could transform our ambitious vision into a scalable, intuitive, and high-performing digital solution. The challenge was multifaceted. We required a platform that could handle real-time reservations, integrate seamlessly with existing POS systems, offer a smooth and engaging user experience, and be robust enough to accommodate thousands of restaurants with varying needs. The system also needed to be mobile-friendly, support multi-language functionality, and provide insightful analytics for restaurant owners. After extensive research and evaluations, we selected GCC Marketing for their proven track record in crafting sophisticated web applications and their deep understanding of UI/UX in complex SaaS solutions. Their ability to blend technical expertise with a keen eye for usability made them the ideal choice for bringing Foratable to life.

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from GCC Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GCC Marketing undertook a comprehensive approach to web development, covering everything from strategy and architecture to implementation and post-launch support.

They built a highly responsive and scalable web application with a seamless reservation system, real-time table availability tracking, and an intuitive dashboard for restaurant managers. Their team designed and implemented an advanced booking engine that allowed restaurants to configure reservation slots based on availability, peak hours, and special events. The system also included automated notifications, reducing no-shows and improving efficiency.

A significant part of the project involved integrating Foratable with multiple third-party services, including POS systems, payment gateways, and CRM tools. This ensured that restaurant owners had a unified platform that could manage reservations, customer data, and payments without relying on separate systems.

User experience was a top priority. GCC Marketing created a sleek, user-friendly interface that made the reservation process effortless for both customers and restaurant staff. They implemented an AI-driven recommendation system that suggested optimal seating arrangements based on past reservations and customer preferences.

Security and performance optimization were also key areas of focus. The team developed a robust backend with strong data encryption and compliance with industry security standards, ensuring that sensitive customer and business data remained protected. The platform was also stress-tested to handle high traffic loads, particularly during peak dining hours and special occasions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Foratable launched successfully with a seamless user experience, significantly improving restaurant reservation efficiency. Restaurant owners reported a notable reduction in overbookings and customer wait times. The integration with POS systems allowed for smoother operations, while automated notifications helped reduce no-shows and improved overall table turnover rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GCC Marketing’s project management was exceptional. They adhered to timelines, communicated transparently, and maintained flexibility when adjustments were needed. Their ability to adapt to new feature requests without disrupting the development timeline was particularly impressive. Regular progress meetings, clear documentation, and prompt responses to queries ensured that the project remained on track. They took a structured yet agile approach, ensuring that milestones were met while also accommodating iterative improvements based on feedback.

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their deep understanding of our industry-specific needs and their commitment to delivering a product that not only met technical requirements but also added genuine value to restaurant owners. Their team demonstrated a rare blend of creativity and technical expertise, ensuring that Foratable was both visually appealing and functionally powerful. They didn’t just develop a system; they crafted an experience tailored to both restauranteurs and end-users, making the platform intuitive and engaging. Their proactive approach in suggesting innovative features, such as AI-driven recommendations and real-time availability tracking, showcased their ability to think beyond standard solutions.

Are there any areas for improvement or something GCC Marketing could have done differently?

If there was one area for improvement, it would be in the initial onboarding process. While the final product was excellent, aligning on initial expectations and feature prioritization took longer than anticipated. The initial phase required additional discussions to refine the scope and establish clear deliverables, which slightly delayed the early stages. However, once the roadmap was finalized, their execution was flawless, and they made up for any lost time with their efficiency and commitment to quality.

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Foster the City

Describe what your company does in a single sentence.

  Foster the Bay is a coalition of churches committed to providing a loving home for every child in the foster system.

Our mission is to inspire and equip local churches to raise up at least one foster family with a team of 4 support friends until there are more than enough families able to help each child in the foster care system. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• We hired GCC Marketing to build a custom app for us. For context, another agency was building the app, but we needed to hand it off to GCC Marketing as the agency was changing directions with our company. GCC Marketing then inherited the project. Our goal was to complete the app development process and make the product responsive. We wanted to publish it in app stores and connect it to Salesforce while increasing its security.

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

• Pricing fit our budget
• Good value for cost

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with a hand-off of the app, and it was a difficult process for us and GCC Marketing . Nonetheless, the team asked questions and worked on getting the right information for us. We looked into the documentation and discussed which plug-ins to leverage and customize. Then, we broke down the three user roles within the app, each with their own UX and flow. The team worked on aligning them with our backend.
 
At present, we’re still working with GCC Marketing, although we’re soon launching the app on app stores. We’re going to do some ongoing work; we plan to ramp up with a larger team by February 2023. The key deliverable is a mobile app for iOS and Android, and it’s built using Flutter. Its plug-ins include Instabug for reporting; GCC Marketing has also helped us integrate some analytics into the product.
 
For features, our app helps foster parents. Users can send requests for their needs, such as emotional support. It provides a way for their friends and community to engage and respond to those requests.

Moreover, the app has a calendar feature where everybody can see what the next several months look like for foster parents, ensuring their requests are being sent. There’s an admin panel for our organization where we perform background checks and training. The app gives us admin-level visibility in terms of where a person is in the process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve done small group tests for the app, and the results have been great. Around 90% of the users have said they’ll continue using the app. We now have one spot for the community to engage and communicate. Moreover, we’ve noticed a significant decrease in bugs and problems — the code is truly well done, and the GCC Marketing team has been thorough.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There has been scope creep, so we’ve experienced some delays. However, that’s not because of GCC Marketing. We’ve simply discovered that things are more complex than we originally anticipated. The team has received feedback well throughout this. They’re communicative and deliver work with accuracy in terms of scope and deadlines. Once we’ve nailed down what we’re truly trying to solve, they’ve executed well.
 
When we ask for more communication from them, they increase it and provide us with weekly sprint reports. We can see exactly what they accomplish. For tools, we use Jira and Confluence for project management and Slack for communication.

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

GCC Marketing s’ biggest strength is their ability to take information from us — a non-technical organization — and translate it into tasks. This helps engineers know what they need to create. On top of that, their complete execution and quality of work are phenomenal.

Are there any areas for improvement or something GCC Marketing could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Director of Communications of Alport Syndrome Foundation

Describe what your company does in a single sentence.

Our mission is to improve the lives of those affected by Alport Syndrome through education, empowerment, advocacy, and direct investment in research.

ABOUT ALPORT SYNDROME
Alport Syndrome is a rare genetic kidney disease that causes a decline in kidney function that often leads to kidney failure and need for transplant, hearing loss, eye conditions, and other complications.  There is no cure for Alport syndrome, and no treatment proven to prevent the development of kidney failure. Early diagnosis is essential as there are medications to delay disease progression. The majority of the Foundation's resources are directed to research to find treatments and/or a cure, including the collection of human data through sponsoring its own patient registry in the United States and other natural history data including patient bio samples. 

The Alport Syndrome Foundation (ASF) is the leading independent nonprofit organization in the United States serving and giving a voice to the Alport syndrome community of patients and families. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• We hired GCC Marketing to rebuild our website from scratch using the same URL as our old website. A different company developed the old website, which wasn’t good, so it had to go.

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

Good value for cost

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

When we came to GCC Marketing, the information on our website was difficult to find. It wasn’t organized in any manner, so we told them we wanted to start from scratch. From there, they built our homepage with a burger menu, which could collapse and expand into sub-menus. They gave us direction on how to lay out content on the website in an easy-to-navigate way. 

The only things that we actually provided them were our style guide and color palette. We did provide them with 3–4 websites of other nonprofits that we thought were pretty good. Our teams went back and forth over the course of seven months to see various design options. Once we landed on a design we were happy with, they implemented it to all the sub-pages of the website. They helped us think of good ways to present content with imagery and videos on the site.

Since we were not technical people, we needed GCC Marketing not only to put the website together but also to maintain it. We contracted them for maintenance to get their help whenever we needed to implement changes to the website. Our team was able to make minor edits, but we used their services any time we needed to create new pages. For technologies, the website’s backend was WordPress. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Two years after launching our website, we received a grant from Google Ads. They were gracious to nonprofits like us. The first thing they told us was they appreciated our website — it was constructed in a way that allowed ads to function better. On top of that, we gained a huge increase in traffic. Data from Google Ads showed us that people from 84 countries viewed our website. In other words, people from around the world visited the site. 

This was partly because we were sharing so much about the website in our newsletters, social media, and communications. We were proud of it. The site allowed us to shine a spotlight on our nonprofit. The GCC Marketing team laid a solid foundation for us, and we reaped the benefits of all that. 

In terms of quality, GCC Marketing always asked us for ways to improve things. I appreciated their attention to detail. We gave them content and photos, and they ensured everything was appropriate. For instance, they ensured that people with vision issues could use our content. They also made sure our website was up to date and compliant with all regulations in place for running a website. 

Overall, they delivered the highest quality of work to us. I couldn’t remember when I had to correct them about something. If anything, they corrected me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GCC Marketing was detail-oriented, and I loved that they were communicative. I could send the man an email any hour of the day or night, and Blake or his team would get back to me right away. My team and I didn’t know what we were doing in the beginning, so we put our trust in their team. Five years later, I reached a point where I could share my ideas with them, and they’d give us an entirely different perspective on what to do. Simply put, we gained a good sense of collaboration. 

Further, there was never any question that was too big or too small for Blake. I appreciated that 5–6 years after the project, I could still talk to him. We couldn’t talk to the founders of other companies. Blake, on the other hand, was extremely personable. We never felt that he was removed from us in any way. He was also always hands-on with his team, so that made us feel good — we were collaborating with a good team. 

In terms of budget, they met our requirements. The budget was important to us since we didn’t have many sponsorships at that time. On top of that, we appreciated that they were willing to make something from scratch for us on our nonprofit budget. We were grateful to Blake and his team for doing that. For deadlines, they met our goal of having everything in place by January 19. 

In terms of communication methods, we had some in-person meetings in the beginning. Then, we had a lot of Zoom meetings during the design phase since we were sharing images and other visual content. After the first year, we mainly communicated over the phone or emails. Emails were the primary way I communicated with them because I was always sharing hyperlinks, images, and other content. Overall, they were fast at getting back to us whenever we needed them.

What was your primary form of communication with GCC Marketing?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One impressive thing about GCC Marketing was that they were so good at what they did that I didn’t need a team of 10 people or more. They always assigned a small team, and everyone knew what another teammate was doing. As a result, we never had any miscommunication. For the most part, we worked with the same people throughout all the years. They were with us since the beginning, so they knew what we liked and disliked. 

Are there any areas for improvement or something GCC Marketing could have done differently?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the VP of Operations of Motivational Systems, Inc.

Describe what your company does in a single sentence.

🌟 Welcome to Motivational Systems, Inc. (MSI), where we've been shaping spaces and building relationships for five decades. With a proud history since 1975, MSI stands as a trusted leader in the signage and environmental graphics industry.

💼 Experience Beyond Measure: With over 50 years of experience, we've been the go-to partner for commercial and residential architects, designers, general contractors, land planners, and both public and private clients. Our portfolio boasts a diverse range of signage and graphics projects that have left a lasting impact.

✨ Comprehensive Capabilities: Our expertise extends across the spectrum. From sign and graphics design to fabrication and installation, we bring ideas to life. Our interior and display design services elevate spaces, while our weekend builder and business traffic attention-getters ensure you stand out. Our dedication to excellence has earned us over 350 prestigious design awards.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• We were looking for ongoing web maintenance and SEO services.

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

• Pricing fit our budget
• Good value for cost

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

GCC Marketing provides web maintenance and SEO services for our company. The team created our WordPress website and asked if we required maintenance services. For SEO, GCC Marketing has provided me with a list of proposed keywords that I accepted. GCC Marketing provides general web consulting services when I have questions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

GCC Marketing's SEO services have led to a higher ranking in our targeted keywords. We now rank on the first page of results for some of our target markets, while before, we didn't appear on the first page. I want to congratulate the entire team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

GCC Marketing communicates really well via email — they're the most responsive service provider I've worked with. When I require a task from GCC Marketing,  they immediately help me and return with a quote and scope. GCC Marketing's project management is seamless.

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like that GCC Marketing doesn't try to sell me services I don't need, as I don't like hard sales. The team only recommends services we really need, and we almost always follow their recommendations. 

Are there any areas for improvement or something GCC Marketing could have done differently?

I can't think of anything GCC Marketing could improve on. 

BACKGROUND

Please describe your company and position.

I am the CMO of Trustwell

Describe what your company does in a single sentence.

Trustwell is on a mission to change the food industry. Combining FoodLogiQ’s supply chain management software with Genesis’ nutritional analysis and label development solution, the Trustwell Connect platform creates the food industry’s only full-scale solution connecting product development and regulatory-compliant labeling with supplier compliance, enhanced traceability, and automated recall management. From food and supplement manufacturers to retail grocers and restaurant chains, more than 2,500 food companies around the world use Trustwell software as their trusted source for compliance and quality solutions in the food industry. For more information, visit www.trustwell.com.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• Establish the Trustwell Brand

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

• Pricing fit our budget
• Good value for cost

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project’s first stage involved conducting discovery interviews with over 25 key team members and customers to help GCC Marketing better understand our business and strategy. Based on their findings, GCC Marketing delivered a report on our existing brand and its architecture and provided recommendations on simplifying and optimizing it for the future.

Next, GCC Marketing presented a range of potential brand names to consider, and we worked together to select the most suitable name that would align best with our values and mission. We then collaborated on developing the brand identity, including creating a new logo, color scheme, and brand guidelines. Finally,  GCC Marketing packaged up all the work into a comprehensive brand guidelines document that we could use to promote our new brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Brand and Branding Guidelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did perfectly well

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with GCC Marketing to create our new brand name and identity was a huge success for Trustwell. Not only did we come away with a name and visual identity that truly reflects who we are and what we do, but the project also helped us align our messaging and marketing efforts. We've received positive feedback from our team and customers alike and are excited to continue building our brand with this new foundation in place.

Are there any areas for improvement or something GCC Marketing could have done differently?

Not noted

BACKGROUND

Please describe your company and position.

I am the Chief Marketing Officer of Dignity Health- California Hospital Medical Center

Describe what your company does in a single sentence.

Dignity Health’s California hospitals have all been recognized for safe, high-quality care, primary care offices, premier surgery centers, technologically advanced imaging centers, outpatient services and comprehensive home health services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• Mobile app development

SOLUTION

How did you find GCC Marketing?

Referral

Why did you select GCC Marketing over others?

• Good value for cost
• Referred to me

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes end -to end mobile app development for dignity health, covering user friendly UI/UX design, secure patient data integration, appointment scheduling, telemedicine features, and real- time notifivation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

  The measurable outcomes includes of the project includes a 35% increase in patient engagement through the app and also a 20%, and seamless adoption with about 70% of the staff trained within three weeks, these metrics demonstrate efficiency and over all success of the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I'm glad to say that their project management was sufficient, regular updates and clear timelines,

they deliver project on time and also address any concerns promptly. i'm glad to say that they were highly responsive to our needs.

What was your primary form of communication with GCC Marketing?

Virtual Meeting

What did you find most impressive or unique about this company?

They demonstrate a deep understanding of hospital workflows, delivering a highly intuitive and secure app to our hospital.

Are there any areas for improvement or something GCC Marketing could have done differently?

GCC Marketing excelled in delivering a high-quality solution, but one area to consider for future project is offering more proactive guidance during the initial planning phase to ensure seamless alignment. 

BACKGROUND

Please describe your company and position.

I am the Founding Partner of VoIPLy

Describe what your company does in a single sentence.

Voiply provides reliable, high-quality phone service anywhere you have internet access

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire GCC Marketing to accomplish?

• Improve onsight SEO
• Improve Google search rankings for relevant keyword terms
• Improve sales and brand awareness

SOLUTION

How did you find GCC Marketing?

• Online Search
• Clutch Site

Why did you select GCC Marketing over others?

Pricing fit our budget

How many teammates from GCC Marketing were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Voiply is a US company virtually unknown in the USA. We contracted GCC Marketing  to assist with optimizing SEO with a specific focus on potential customers in the USA as we attempt to expand in the American market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased rankings in keyword search terms, with many relevant keyword terms moving from Google search ranking of page 2 or beyond to Google page 1, some reaching the number 1 position on Google search rankings. 
Increased search impressions and clicks. 
Increased sales and new customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

After researching and speaking with multiple different marketing companies, we chose  GCC Marketing  to guide our company (Voiply) with SEO optimizations. Whenever we outsource work to a consultant, we seem to encounter several issues to varying degrees: 

The consultant doesn’t understand/listen to our requirements, so the product delivered is different from the product requested/required.
The consultant either lacks expertise or dedication and the product delivered is less than expected and/or requires multiple revisions with time-consuming supervision. 
The consultant delivers the product but doesn’t reply to the “how” and “why” questions that would help us understand the product better: how and why it works and what to do when it doesn’t. 
The consultant doesn’t reply promptly to questions or requests for modifications on the product. 

What was your primary form of communication with GCC Marketing?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Listening to and understanding our requirements 
Accessibility and promptness of reply and action
Offering creative solutions to our rather unique situation that were tailored perfectly for our product and brand image 
GCC Marketing's thoroughness and quality of recommendations and solutions stood out.
A clear dedication to putting in admirable effort in providing even a small customer with superb service. 
And lastely, Measureable results that exceeded expectations.

Are there any areas for improvement or something GCC Marketing could have done differently?

Not a single thing.