GCC Marketing

BACKGROUND

Please describe your company and your position there.

I work as Manager at a real estate company based in Abu Dhabi

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We hired GCC Marketing to develop a software for us which can manage all the internal tasks and make us more efficient along with proper lead handling.

SOLUTION

How did you select this vendor and what were the deciding factors?

We checked many companies and selected GCC Marketing as they have rich experience in custom software development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed lead management, lead assignment, notifications, HR, Accounts and reporting modules etc. for our software. They used CodeIgniter framework to build it.

How many people from the vendor's team worked with you, and what were their positions?

A project manager, a designer, 3 developers and 1 quality assurance person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are happy with the software. Now we are more efficient and no lead goes wasted only just because someone forget to follow it. They delivered as per the agreement.

Describe their project management style, including communication tools and timeliness.

They divided the project in sitemap, wireframes, UI/UX Design, development, testing and making the software live along with 1 year support. they delivered on time and used Trello for all communication.

What did you find most impressive or unique about this company?

They are very good at understanding our requirement and their communication was very good.

Are there any areas for improvement or something they could have done differently?

They work through approvals of each stage. For us as a client, very difficult to give approvals before we see the actual action

BACKGROUND

Please describe your company and your position there.

I am Group CFO & Chief Transformation Officer at the company. We are an investment holding company with a diversified investment portfolio and strategic interests in a number of sectors including Automotive and Consumer, Industrial Goods and Services, Technology and Communication, Financial Services and Real Estate.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We wanted a new website which would be aligned with latest trends and provide relevant information to it's visitors.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contact many companies and selected GCC Marketing for their experience, mock up and active interest.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we had startegy meeting to discuss objectives and requirements. They provided 3 design options to choose from. After selection, they updated the content which we provided them. They made the website live with option to contact us. They developed the website in Asp.Net and used Trello for project management

How many people from the vendor's team worked with you, and what were their positions?

A project manager was handing our project while 01 designer and 02 developers worked behind the scene to design and develop our website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch, the number of inquiries doubled and clients were able to understand our services better.

Describe their project management style, including communication tools and timeliness.

We communicated with project manager very frequently. They used Trello, Zoom and WhatsApp Group for communication.

What did you find most impressive or unique about this company?

The team was very nice and responsive. They always communicate what they were doing and taught us how to use the admin panel of the website.

Are there any areas for improvement or something they could have done differently?

We are over all happy with their performance. For sure there is always a room for improvement.

BACKGROUND

Please describe your company and your position there.

I work as chief accountant in a construction company based in UAE

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

Being in the construction business, our company has different things to do at the same time. due to the excessive load of the work, our team sometimes misses crucial tasks and we wanted to eliminate this issue through technology. We hired GCC Marketing to create a fully customized software that can help us in day-to-day management.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted many companies and decided to work with GCC Marketing because they have a good track record and we confirmed with a couple of references they provided through telephoning them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope included creating accounts for all staff members and admin. Everyone can see their current and pending tasks and what is done. They should receive reminders etc. Admin would be able to see the staff tasks status and communicate through the software etc. They created the software in different stages including sitemap, wireframes, design, prototyping, QA, and delivery, and use PHP Laravel as a coding framework.

How many people from the vendor's team worked with you, and what were their positions?

Project manager, 02 designers, 03 developers, and 02 testers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the software is implemented in the last 10 days, we see that everyone feels more responsible and knows what he is supposed to do and what they will be questioned for. Our efficiency is increasing and we are happy about that.

Describe their project management style, including communication tools and timeliness.

They used a proper design management system and project management system. They managed it properly and proactively.

What did you find most impressive or unique about this company?

They understood their work very well and delivered without delays.  Also, there were some unplanned changes from our end. They also entertained those.

Are there any areas for improvement or something they could have done differently?

We are happy with the way they have delivered the project.

BACKGROUND

Please describe your company and your position there.

I am a chartered accountant and a manager at US-based accounting firm called Prudent Accountants. We help our US-based business clients through our accounting and tax services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We hired GCC Marketing to design and develop our corporate website. The purpose was to have a good website where our clients can find basic information about us, our services and how to contact us etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted around 7 companies and decided to go with GCC Marketing. GCC marketing was thorough with their proposal and demonstrated a good experience and expertise in our industry.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed our website in custom WordPress. They had done sitemap, wire frames, design, development, QA before making the website live. We requested them to deliver the website in 50 days.

How many people from the vendor's team worked with you, and what were their positions?

01 project manager, 01 designers, 01 developer and 01 Quality assurance. In total 4 or 5 I think!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since our website is live, we started getting inquiries through our website. The business is getting better. They delivered the project in time.

Describe their project management style, including communication tools and timeliness.

They divided the project in milestones. We were given access to design management tool called Figma and project management tool called Trello. The project was executed properly and milestones were achieved as per the promise.

What did you find most impressive or unique about this company?

The team is very cooperative and experienced. They never get tired of our stupid questions. The do the project in professional way.

Are there any areas for improvement or something they could have done differently?

They are very professional and I am very satisfied.

BACKGROUND

Please describe your company and your position there.

We are a bank and I work as a senior sales representative here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We hired GCC Marketing do design & develop 03 landing pages that could convert better than the current ones.

SOLUTION

How did you select this vendor and what were the deciding factors?

We contacted 5 top vendors through our online research. GCC Marketing was one of them. They showed us better designs which they had already made along with better understanding of the issue we were facing i.e. how to skyrocket conversion?

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were tasked to create three LP's with better design and conversion. We provided all the assets including content, images and videos. The process was sitemaps, wire frames, branded design creations, development, testing and delivery.

How many people from the vendor's team worked with you, and what were their positions?

1 project manager and 02 designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the new LP's are liver we have achieved 26% better conversion. We love the design and pretty much confident that the above percentage will go higher in the coming quarters.

Describe their project management style, including communication tools and timeliness.

They provided us project manager. they used figma and trello to manage the design and development. It as good.

What did you find most impressive or unique about this company?

They were highly experienced and knew how to deliver the project of any complexity.

Are there any areas for improvement or something they could have done differently?

I was very satisfied with the quality of their work. Their prices are higher :(

BACKGROUND

Please describe your company and your position there.

I work in a company called OnTime Group UAE as their Sales Specialist. We are a business setup company and one of the subsidiaries of UAE government.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We hired GCC Marketing for UI / UX Design for our iOS & Android Apps. Our management wanted to work with highly creative studio who can provide us an exclusive design for our apps.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched many companies through internet and asked for RFP. One of those were GCC Marketing. We decided to give the project to GCC Marketing upon calibrating factors like understanding of the project, relevance, experience and obviously budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope included sitemap, wireframes and UI / UX prototyping. They used Figma as design management system. The key stages were as explained above.

How many resources from the vendor's team worked with you, and what were their positions?

01 Project Manager 02 Designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have a great design for our iOS and Android Apps. We are in the stage of selecting the developer and there are higher chances that GCC Marketing will develop it. They delivered a great quality and worked in timely fashion.

Describe their project management style, including communication tools and timeliness.

They used Figma and Trello for project management. The team also created a WhatsApp group for any urgent communications.

What did you find most impressive or unique about this company?

They were very creative and responsive. Their project management if by far the best I have experienced.

Are there any areas for improvement or something they could have done differently?

All good from my side.

BACKGROUND

Please describe your company and your position there.

I work as IT administrator at NFT Cranes

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We hired GCC Marketing for our Website design & development. Our goal was to show our company profile and showcase our crane equipment.

SOLUTION

How did you select this vendor and what were the deciding factors?

GCC Marketing has already worked with us. However, we contacted around 10 vendors in order to get proposals. We selected GCC Marketing upon criteria like pricing, relevance, project understanding etc.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to have a very fast website which can present our company properly and showcase the cranes we provide. The following steps were followed to build the website: 1. strategy 2. Sitemap 3. Wire frames 4. Design 5. HTML conversion 6. Development 7. Quality Assurance & Testing 8. Making the website live GCC Marketing developed our website in PHP Drupal.

How many people from the vendor's team worked with you, and what were their positions?

01 Project Manager 02 Designers 03 developers 01 Testers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the new website is live, we have seen better conversion. We are receiving more inquiries through our contact us forms and through calls.

Describe their project management style, including communication tools and timeliness.

The project was managed properly and professionally. They used Design Management System called Figma and Project Management tool called Trello. The timelines were met as per the proposal part from minor delays.

What did you find most impressive or unique about this company?

They were really professional and communication was good. They follow up if there is anything that could cause delays from the client with proactive approach to avoid delays.

Are there any areas for improvement or something they could have done differently?

They should provide better timelines and not too rigid with the scope. They follow exactly what is written in the scope. Nothing more, nothing less. :(

BACKGROUND

Please describe your company and your position there.

I work as an IT Manager in NFT Group. The company serves construction industry by providing tower cranes. Our operations are spread across the globe in 32 countries

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing, and what were your goals?

We hired GCC Marketing to provide us Customized ERP solution for our company to reduce office work and errors, and of course increase efficiency.

SOLUTION

How did you select GCC Marketing and what were the deciding factors?

We requested for RFQ from GCC Marketing along with other top solutions providers in the UAE. We have our own purchase department which carefully select the suppliers after rigorous research and assurance of capability to deliver the work. We found their proposal the most attractive in terms of level or understanding and financials.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted to have an ERP solution which is fully customized as per our requirements. The scope included the following modules.

1. Order Inquiry Management
2. Order Booking & Pricing Management
3. Invoicing Management
4. Assignment & Route Assignment System.
5. Pickup & Warehouse Entry Management
6.  Delivery Status Management
7. Tracking Based on Statuses
8. Activity Tracking.
9. Secure Unique Links for Status Update at destinations
10. User Management
11. Roles & Permissions Management.
12. Email Notifications
13. Warehouse, Locations and Destination Management
14. Complains Management
15. Customer Feedback & POD Management
16. Reports, Filters, Criteria, Online Access & Input etc
17. Stats & Dashboard We used PHP Laravel framework for the software.

How many people from the vendor's team worked with you, and what were their positions?

01 Project Manager 01 Team Lead 02 Designers 06 Developers 02 QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All the modules were completed as per the authorized scope by GCC Marketing. Each module was connected to payment milestones and payments were released as per the milestones completion. Outcome was, we got the customized ERP, the way we wanted.

Describe their project management style, including communication tools and timelines.

They use centralized design management software and project management software. Their team and our relevant staff perfectly interacted with each other the management tools but yes we also had fact to face meeting with them

What did you find most impressive or unique about this company?

They were very good in communication and understanding our requirement. Their team is highly experienced.

Are there any areas for improvement or something they could have done differently?

They gave us big timeline compared to their competitors (perhaps for the right reasons) but since I have IT and programming background, they could have done better. They delivered everything as per the agreement within the time limit.

BACKGROUND

Please describe your company and your position there.

We are a satellite service provider based in Dubai and I am working as a digital marketing executive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire GCC Marketing?

We wanted to build an app which can give ability to track the personal finances of the individuals. The task was tricky as it required to integrate the credit cards and bank accounts.

What were your goals for this project?

To track the individual expenses for the user. the transactions to be tracked directly from the bank and credit cards through API

SOLUTION

How did you select GCC Marketing?

We have contacted a lot of app developer but we chose GCC Marketing as the Managers are very professional. They are responding accordingly to your inquiries and their work impressed us. After assessing a lot of suppliers we awarded the job to GCC Marketing on merit basis.

Describe the project in detail.

The project was an idea of building an app which was capable to understand the track the personal expenses from the banks and show the information in graphical format for the user to understand and use it to control his or her spending habits.

What was the team composition?

We are assigned with a Project Manager, 02 Designers, 03 developers and 02 testers to deliver this job smoothly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our project is completed smoothly without any problems and we got what we were promised. we are happy with the final build of the iOS app and the website along with admin panel.

How effective was the workflow between your team and theirs?

The project manager was very responsive and supportive. They used Trello for for tracing the status of the work. I was impressed by their time line.

What did you find most impressive about this company?

This company was very supportive to their clients, they did their best to deliver the project on time, very approachable team, responding on all the email accordingly. Their communication is very good and they deliver on time with great quality.

Are there any areas for improvement?

We were very satisfied with their work and don't have any reservations.