Fusion Tech

BACKGROUND

Please describe your company and your position there.

I'm CTO of a music technology company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Tech, and what were your goals?

We had a standalone project to build an application for automotive audio tuning. The application would connect to the vehicle and control our embedded software.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were highly rated, and were quick to understand the project and provide a comprehensive quote.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The deliverable was a Node.js/Electron app. It was developed iteratively with functionality added step by step. Work was loosely divided into the binary communication protocol to communicate with the embedded system, and the development of the front-end and business logic, comprising multiple screens. A custom graph/plot visualization was also created.

How many people from the vendor's team worked with you, and what were their positions?

4 over the course of the project, 1 PM, and 3 developers (not all simultaneously)

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Due to a lack of available hardware we were only able to test the app in a simulated environment. This was fully working, on budget and on schedule. However, during hardware integration, unforeseen issues became apparent that needed to be resolved. Ultimately, after some extra work, we have a fully functional app being used for our automotive product delivery this year.

Describe their project management style, including communication tools and timeliness.

Project management was strong and diligent, including close tracking of the budget and understanding of requirements. There was very good communication via Slack and useful video calls as necessary. They were also extremely flexible and considerate about disruptions to the project from our side.

What did you find most impressive or unique about this company?

Their overall attitude (flexibility, teamwork and effort - often late into the night) to deliver what we needed and resolve issues.

Are there any areas for improvement or something they could have done differently?

There were some issues with code quality and reusability over the project, in particular those that came apparent in integration testing and required a refactor to put right. This could have been better planned and more quickly reviewed by us, but equally they could have ensured architecture decisions were fully discussed and approved before starting work.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of the app, and occasionally write code for parts of the app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Tech, and what were your goals?

Our core product is a mobile application, and we wanted to bring on developers who could assist us in moving faster to build the app while also ensuring that our app would be able to scale as we grow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed numerous agencies as part of our search. We appreciated that the Fusion Tech team was highly communicative, and that they thoroughly reviewed our designs prior to agreeing to the contract. They asked thoughtful questions about our plans, and they generally showed clear consideration for the product and overall user experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided designs for the application, which included basic login flow, a news feed, push notifications, and many other features for a basic social media application. The app was built in React Native, originally for iOS, and then eventually launched for Android. Our backend was a Postgres database hosted on a service called Supabase. We have been developing the application over the past year, and have built a variety of new features over time.

How many resources from the vendor's team worked with you, and what were their positions?

We have one engineer, one project manager, and a couple of different QA team members who have worked with us.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The deliverables have been executed promptly, and we've been happy with the adoption thus far. Since launching, we've gotten excellent feedback from our users about the ease of use of the app, and overall high satisfaction with the product.

Describe their project management style, including communication tools and timeliness.

We hold weekly meetings with our project manager where we review upcoming work and answer any questions about current projects. We also use Slack to communicate regularly about realtime questions or issues. Finally, the project manager maintains tasks in ClickUp to track specific work.

What did you find most impressive or unique about this company?

Our developer has absolutely exceeded our expectations in speed of execution and skill.I review his code regularly, and it has been consistently high quality and delivered quickly. We also have been so grateful for the input from our project manager as we evaluate designs. She is proactive in identifying potential usability issues, and she has on many occasions provided excellent suggestions or input that make it clear that she is thinking through the full user experience of our product.

Are there any areas for improvement or something they could have done differently?

We don't have any suggestions or feedback at this time! We only wish that they also worked on WordPress, but appreciate that they are up-front about their core competencies, and we respect that decision.

BACKGROUND

Please describe your company and your position there.

I am the Founder + CEO of SitterTree. SitterTree is a two-sided app that connects families with safe, professional, and engaging childcare.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Tech, and what were your goals?

Fusion redesigned our existing iOS app, along with fixing existing structural errors along the way.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had reviewed a number of developers both in the U.S. and abroad. We interviewed Fusion's project manager and designers, received a quote, and ultimately selected their team for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided access to our staging site in order to receive a quote. We faced challenges relating to structural errors of our existing app. I think everyone was frustrated in the beginning. However, Fusion worked with our team to try to come to the best outcome. I am glad we all stuck in through the first days.

How many resources from the vendor's team worked with you, and what were their positions?

We ADORE the Project Manager and developer now assigned to our project. The initial designer has since transitioned from the company, but Fusion did the work to source and onboard a new designer. I was glad for them to take on this responsibility so the project could continue.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As soon as we launched the new app, we say a massive increase in downloads as well as positive reviews in the app store. The final deliverable has moved our product to a new level of competition.

Describe their project management style, including communication tools and timeliness.

They've taken great effort to understand the business model to ensure the technology is best suited to our needs. We have a regular standing meeting as well as she is available at any time if I should require. I feel SitterTree has gained another team member.

What did you find most impressive or unique about this company?

The project management has been excellent since working with Elena. In addition, the developer assigned to our project is neat and mostly gets things right the first time. I can rely that the app will work well for users. I also appreciate the QA team. While we also do internal testing, our work is less because of Fusion's QA review.

Are there any areas for improvement or something they could have done differently?

As I mentioned, in the beginning, the quote and structural challenges were difficult to anticipate as Fusion was working with an existing app with a lot of existing code. I am pleased to say the team made adjustments - a new project manager, fresh developer, waived certain fees when QA was not successful, and we have been operating smoothly for more than six months. I share this to highlight their ability to work in partnership with clients.

BACKGROUND

Please describe your company and your position there.

Founder and CEO of Music Social Networking Site

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Tech?

We hired Fusion Tech to help us update the first iteration of our app after our initial developer left.

What were your goals for this project?

We wanted our mobile app to be users ready with the ability to scale rapidly. We needed the usability to be on relatively on par visually with current social networking applications.

SOLUTION

How did you select Fusion Tech?

After a thorough evaluation of many applicants, we chose to go forward with Fusion Tech due to the comfort level we felt with the team during the interview process.

Describe the project in detail.

Over the past 3 and a half months, the fusion tech team has helped us iterate through constant tests and updates. The initial scope of the project was just to help complete the google integration and level set the android and apple designs. Once the project was started, the scope changed as we decided to utilize Fusion Techs help for further major upgrades (design rehaul, notifications etc)

What was the team composition?

We were assigned a project manager and a developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The app has not launched yet so we can not fully evaluate the success at this time, but progress has been made.

How effective was the workflow between your team and theirs?

It's been solid. A lot of the communication issues have been due to the considerable time difference. We have communicated primarily through Slack. There have been some delays in response time and some lack of communication about availability, but overall the workflow has been effective.

What did you find most impressive about this company?

The most impressive thing about Fusion Tech to us has been their flexibility. They were able to make a lot of changes that we requested on the fly.

Are there any areas for improvement?

We would say communication, speed, and attention to detail could always be improved on. But overall, we are happy with the work.

BACKGROUND

Please describe your company and your position there.

I am CEO from EverStore. With EverStore we introduced the digital store of the future. POS, payment, logistics reduced on one, simple smart POS terminal. Cross-Plattform on iOS, Android and browser on PC. EverStore has mid-range chain store retailers as target group .

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Tech?

Our EverStore POS was developed 5 five years ago purely on iOS as an iPad POS system. To achieve worldwide innovation leadership we decided to redevelop our POS frontend on React crossplattform technology.

What were your goals for this project?

With the new React EverStore POS we are the first POS vendor worldwide who can support th new generation of Android Smart POS Terminals. With the new innovation we are targeting in Europe the marketleadership for SmartPOS Terminals.

SOLUTION

How did you select Fusion Tech?

We were scanning Upwork for a development partner and I felt overwhelmed by the large amount of dev partners offering their services to you.

Out of the short List Fusion Team was the company who impressed by immediate and fast responses with professional English, the most professional and serious quote and respectful and comitted communications . A decision I never regret.

Describe the project in detail.

Development of new EverStore POS in React Native. Solution can be found in Apple App Store and Google Play Store as "EverStore POS".

What was the team composition?

- 1 Scrum Master - 1 UX Designer - 3 Front End developers - 1 Product Owner - 1 QA Tester

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We presented our EverStore POS on the leading global trade fair EuroShop in Düsseldorf as an exhibitor. We received the feedback that everybody on the trade fair is talking about EverStore.

We got new partnerships with high potential, started with first investor talks and received amazing feedback from potential customers.

How effective was the workflow between your team and theirs?

We did Scrum on a high level and had an very efficient team collaboration. Product backlog was defined in JIRA including DoR and DoD. We used Slack for ongoing communications and had several times a week backlog refinement calls and daily calls.

With the whole Scrum enchilada and efficient team collaboration with Fusion we developed a complete new POS solution in just six months where are teams would need years for it!

What did you find most impressive about this company?

A perfect team setup with SW-experts, architects, QA testers, UX designers and an outstanding key account Pavel.

Are there any areas for improvement?

Although it might be challenging for a Russian company but communication skills in English is worth to invest for all team members.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a software startup called CloudPano. It’s a 360-degree photography platform that allows users to go out and find real estate properties, which they can then create virtual tours of. Our solution provides an immersive virtual tour that can be used for marketing and sales.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fusion Tech?

When we first enlisted Fusion Tech, we were trying to redo our user authentication process. It had previously been limited to Facebook and Google verification. We wanted users to be able to log in in other ways, like through a basic email account.

SOLUTION

What was the scope of their involvement?

Fusion Tech got their foot in the door by executing our user authentication, which was a fairly simple project. They eventually came to lead the development of our entire application.

We follow an agile development model, which they’re well acclimated to. They split their time between “Epics,” what we call epic, larger-scale components of the app, and smaller QA projects.

The main project they’ve been working on is CloudPano Live, which they’ve integrated Twilio’s Video API. It allows users to essentially hold video conferencing calls during the tour they’re on. We collaborated to design the UX/UI and to implement its development. That’s been a huge value-adding feature that we can anticipate an enormous amount of usage from.

We also took it a step further and integrated a coordinates broadcasting system, so that users can stream where they are at 360-space during the call. Additionally, they’ve executed an enterprise feature, which allows users to market their properties to broker houses and real estate customers.

Finally, they’ve conducted a Google Street View integration. Users can not only create a tour on our platform, but they can publish that same tour straight to Google Street View. You can look inside an immersive street view Google tour for the property, the content of which is uploaded through CloudPano.

What is the team composition?

We’ve worked with a variety of people; right now, we have three developers. Additionally, we have a project manager, a QA specialist, and a designer.

How did you come to work with Fusion Tech?

Their team lead provided a tentative plan and overview, and I thought that it demonstrated their collaborative nature, as well as their technical excellence. I took them on to complete the authentication task, which they executed amazingly.

How much have you invested with them?

We’ve spent close to $50,000.

What is the status of this engagement?

The collaboration began in November 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been able to quantify our success in a few ways. First off, I’d highlight the pure code velocity at which they’ve executed our product. Within our agile framework, we assign our “epics” with arbitrary numbers that pertain to their relative complexity. With the developers, I track how much complexity they’ve tackled, each week.

Before Fusion was employed with us, we were getting 7–10 complexity points each week. Now, that number is close to 30. They’ve boosted our productivity by three-fold, thanks to their technical expertise and team size. They’ve helped me better define and align the features before we begin development. Their partnership has allowed us to produce our up-and-coming mockups, as well as user stories.

I’ve also anticipated a positive ROI on these “epics.” Thanks to the team’s consistent competence, I can measure the expected effort — and therefore the cost — behind the particular feature. I put that against our ROI estimate and almost always see success, both value- and revenue-wise.

How did Fusion Tech perform from a project management standpoint?

I communicate with Vsevolod (Project Coordinator), and he distills all of our discussion points to the larger team. I also communicate directly with the designer and developers. They’re extremely collaborative and are eager to hold discussions with me on Slack or Google Meet. They do an excellent job of utilizing PM tools to keep track of their progress. I never have to worry about the status of the task, since they’re very transparent and organized.

What did you find most impressive about them?

I’d highlight the high degree of technical competency. I feel like I’m working with people who are very well-equipped; If I give them a task, I can trust their developers to simply handle it or figure out a way. I spent 8 years in tech consulting, and this team has been as good or better than most of the people I’ve worked with in these tech firms.

Are there any areas they could improve?

No, I really don’t think so.

Do you have any advice for potential customers?

I attribute some of our success to the fact that I come from a technical background. I’m able to empower our team properly since I have technical expertise. I think that giving them a technical stakeholder is really helpful, but it’s not at all required because their role is to transform business needs into technical requirements. So, even if I weren’t there, Fusion would do a great job of handling requirements.

BACKGROUND

Please describe your company and your position there.

We offer a B2B Communication Platform for online communities. It's a new startup based in Germany. I am the Founder and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Team?

They built for us the entire Frontend, Backend, and AWS Setup for our Progressive Web App

What were your goals for this project?

Building a PWA from scratch.

SOLUTION

How did you select this vendor?

They were recommended to us. We checked their clients' reviews on multiple online platforms and felt confident to start working with them.

Describe the project and the services they provided in detail.

They designed, developed, configured, and launched a new Progressive Web App for us.

What was the team composition?

Fusion provided a highly skilled team of developers and project managers. At first, the communication with the Business Manager was excellent and professional. All details about the application were discussed and estimations provided.

During the development process, Fusion provided a highly skilled Project Manager who was available 24/7 with perfect English and detailed understanding of the software requirements. The team consisted of 2 Frontend and 2 Backend engineers who were managed by the Project Manager. Communication was easy and they delivered weekly milestones and a great client experience!

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was delivered a launched as expected. We're already established in the market and the software works well. We'll continue to work with Fusion to make further adjustments and add new features.

How was project management arranged and how effective was it?

Project Management was very professional. Easy communication and high knowledge of the software development process. This has been the best Project Management experience we ever had with an agency. Truly exceptional!

What did you find most impressive about this company?

Clients have direct access and communication with the Project Manager and the entire developer team. The developers are highly skilled, provided clean code, and set up a solid infrastructure for our company. We highly recommend this agency!

Are there any areas for improvement?

All our expectations were filled. We'll definitely continue to work with Fusion and are happy to find this agency. They offer exceptional service!

BACKGROUND

Please describe your company and your position there.

We provide a dedicated HR Team to source tech talents from Eastern Europe and we have an online database of candidates that are available for hire. I am a Senior Tech Recruiter and Executive assistant to Co founders of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Team?

We needed to finish our company web site which is an HR platform with online database of candidates. Through our platform IT Companies can find qualified tech talents or hire our team to search and select the IT specialists. Recruiters can recommend their candidates and add into online database. Candidates can register and add their profiles as well.

What were your goals for this project?

• new company website
• responsive design
• automate all manual processes of adding candidates into a database
• make the database available online
• receive requests and notifications from clients directly through the website
• manage the process from admin panel: QA of Candidates profiles, manage users roles

SOLUTION

How did you select this vendor?

we published an RFQ and selected the best company in terms of proposal, timeline and skills.

Describe the project and the services they provided in detail.

They developed all the backend part and frontend part. installed on cloud and help to organize the cloud environment. they configured admin panel, users registration, notification management with our e-mail design, configured elegant animations and special effects. They built the database. structured and developed filtering algorithm, and migrated all the existing data.

What was the team composition?

the project management team included 3 people. team was stable and we are communicating until now, building the scope of work for the phase 2

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

project started on time, first milestones handed over before expected deadlines. the last milestone was just on time and the company went beyond and made enhancements of filters at no cost. detected bugs were minor and were fixed almost immediately.

How was project management arranged and how effective was it?

team were giving us updates almost daily, giving the feedback and showing progress, and we had calls regularly. The team was really dedicated, involved, and interested in our business processes and targets we want to achieve and they were suggesting solutions, best practices.

team was flexible if we wanted to add some minor modification even for the previous milestone. our previous vendors were disappearing for weeks and we were struggling to reach out anyone, but fusion team was always responding, even out of business hours.

What did you find most impressive about this company?

communication, reliability, speed of delivery, enthusiasm.

Are there any areas for improvement?

our only suggestion is to document in more details of required features and its processes.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a political data provider. We aggregate, process, and derive insight from public and proprietary political campaign donation data. I lead the data science and software development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Team?

We hired Fusion Team to build a prototype of a data aggregation application.

What were your goals for this project?

We hoped to receive an application that could enable the type of data aggregation and querying that we need to support our business needs.

SOLUTION

How did you select this vendor?

I found Fusion Team on Upwork. Being experienced in hiring for software development companies, I first solicited detailed plans for the application we wanted to build. Fusion Team presented the best-laid plans, reasonable cost estimates, and they presented themselves as the most-informed team for the job.

Describe the project and the services they provided in detail.

I provided very detailed specifications about how we wanted the application to work, and I solicited opinions from Fusion Team about architecture questions we didn’t have answers to. They had confidence in the practicality of their solutions, and they coordinated a quick development phase. When I requested edits, they were done quickly and often for free if there was any misunderstanding about what the specifics would be.

What was the team composition?

During the four-month engagement, I worked with three rotating developers and one constant project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

It’s too early to tell if this application will drive sales, but with Fusion Team’s help, we've gone from an idea to a prototype in a very short time. We can now give active demos to all of our potential customers without delay.

How was project management arranged and how effective was it?

Their project management approach was extremely effective. I relayed my specifications, and they asked smart questions. Our communication was relatively seamless.

What did you find most impressive about this company?

The structure of their company stands out. They have their planning down to a science. Their project managers and developers are very much in sync with each other.

Are there any areas for improvement?

Fusion Team’s code was not always up to standard, and their documentation and instructions were not always clear.

BACKGROUND

Please describe your company and position.

I am an executive at Bfriendz

Describe what your company does in a single sentence.

Developing an app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Tech to accomplish?

• To design an application
• To develop an application
• To release the application

SOLUTION

How did you find Fusion Tech?

upwork

Why did you select Fusion Tech over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Fusion Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To design and develop an application from start to finish

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Biweekly demonstration call and follow ups. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely resolution of matters and on track deliveries

What was your primary form of communication with Fusion Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their going above and beyond the initial design and development has been impressive. Ideas suggesting, improvements and extensive testing

Are there any areas for improvement or something Fusion Tech could have done differently?

Let know in advance of any programing related matters that client is not aware of such as a decision making for one feature could impact the future development timing and would lead back to re-programming.