FreshTech

BACKGROUND

Please describe your company and position.

I am the Project Manager of ПП Ріо-Транс

Describe what your company does in a single sentence.

B2B freight transport and logistics operator

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FreshTech to accomplish?

• Implement a map to track the real-time status of shipments
• Develop shipment functionality with the ability to view detailed information and filter results
• Create an informative and user-friendly mobile app where the company’s clients can check the current status of their shipments, track the location of their cargo, and contact their manager via chat
• Develop a mobile app for iOS and Android
• Integrate with the service’s backend
• Implement a chat for communication with the manager

SOLUTION

How did you find FreshTech?

• Online Search
• Other

Why did you select FreshTech over others?

• Pricing fit our budget
• Good value for cost

How many teammates from FreshTech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Excellent team to partner with for app + CRM work   We engaged FreshTech to build a client-facing app integrated with our CRM and shipment tracking system, and are extremely pleased with the results. From the start, they were highly communicative, proactive, and truly understood our goals. Their technical expertise shined through, delivering a high-quality product on time. What impressed us most was their flexibility when requirements shifted, and their commitment to ensuring we were satisfied every step of the way. If you need a partner who delivers both reliability and strong craftsmanship, FreshTech is an outstanding choice.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced the workload on managers who previously handled client requests by phone

Provided clients with convenient 24/7 access to real-time shipment updates

Reduced the number of human-related errors

3 months from idea to launch

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their technical expertise shined through, delivering a high-quality product on time. What impressed us most was their flexibility when requirements shifted, and their commitment to ensuring we were satisfied every step of the way.

What was your primary form of communication with FreshTech?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their flexibility when requirements shifted, and their commitment to ensuring we were satisfied every step of the way.

Are there any areas for improvement or something FreshTech could have done differently?

No, everything was at the highest level of development.

BACKGROUND

Please describe your company and position.

I am the Mone of Smartpayments

Describe what your company does in a single sentence.

Our company provides data processing services for e-commerce businesses and financial solutions for individuals, including currency exchange, money transfers, virtual currencies, and payment systems.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FreshTech to accomplish?

• Development of a cross-platform mobile app for financial management
• UX/UI design of a web and mobile applications
• Designing system products with the ability to enable or disable them depending on the country
• Implementation of an informative and functional dashboard with quick access to services
• UX/UI design of the app's promotional website

SOLUTION

How did you find FreshTech?

partner recommendation

Why did you select FreshTech over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from FreshTech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Freshtech company to support us across several critical design and development initiatives, including web and mobile platforms. Their scope of work included:

1. User Account Dashboard (Web):
   The team was responsible for the full UX and UI design of our user dashboard, followed by responsive frontend development. They carefully analyzed user flows to ensure intuitive navigation and a consistent interface across devices.
   Outcome: A user-friendly and visually cohesive dashboard integrated into our core platform, leading to improved user engagement and satisfaction.

2. Marketing Website (Landing Page):
   Freshtech company created the UX/UI design and developed a responsive landing page to support our marketing and customer acquisition efforts.
   Outcome: A modern landing page that effectively communicates our brand and product value, with measurable improvements in lead generation.

3. Mobile Application — Financial Platform (iOS & Android):
   They designed our mobile app from the ground up, covering everything from user experience strategy to visual design. The app includes complex functionality such as account management, multi-currency support, card operations, and secure transactions. In addition, the team handled regular updates, feature expansions, and app publishing to the App Store and Google Play.
   Outcome: A robust, user-centric mobile financial platform that meets strict usability and compliance standards. The app is stable, secure, and continuously evolving based on our needs and user feedback.

Summary:
Freshtech company delivered high-quality work at every stage — from design to development and deployment. Their proactive communication, technical skills, and attention to detail contributed significantly to the success of our digital products. We highly value the partnership and would recommend them for any complex web or mobile development project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully developed and launched a mobile FinTech application using Flutter, fully integrated with the client's backend API — which previously did not support mobile functionality. This marked a significant milestone, as it extended the platform’s reach to mobile users for the first time.

Key measurable outcomes include:

API adaptation and mobile integration: We restructured and optimized the backend API to enable seamless mobile access, ensuring reliable performance and secure data transactions.

Cross-platform release: the application has been published on Google Play and is already in the final stage of verification in the App Store.

Enhanced functionality: The app now supports essential financial operations such as account management, currency exchange, card usage, and transaction history — all within a clean, intuitive interface.

Overall, the project unlocked a new channel of interaction for our users and laid a strong foundation for future mobile-first development.

We created a seamless process for buying, selling, and exchanging fiat and cryptocurrency within a single wallet, as well as a simple process for opening cards remotely

We developed a consistent multiplatform UI for the web and mobile applications based on the existing brand guidelines

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Freshtech Company demonstrated excellent project management throughout our collaboration. Their team was highly responsive and consistently quick to react to our requests, feedback, or new requirements. Communication was smooth and proactive — we were always kept up to date on progress, timelines, and any adjustments.

They structured the work into well-defined stages with clear milestones and deadlines, which helped us maintain full transparency and predictability throughout the project. All deliverables were completed on time, and in many cases, even ahead of schedule.

Their ability to balance speed, structure, and quality made the entire development process efficient and stress-free for our team. We felt confident at every stage that the project was under control and progressing steadily.

What was your primary form of communication with FreshTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Freshtech Company was their combination of speed, structure, and deep technical expertise. They managed to move quickly without compromising quality — something that’s rare in software development. Their team didn’t just follow instructions; they actively contributed ideas, suggested improvements, and took ownership of the product as if it were their own.

We were particularly impressed by their ability to understand complex financial requirements and translate them into intuitive, user-friendly designs and robust functionality. Their proactive mindset, attention to detail, and commitment to delivering high-quality results made them a truly valuable partner. Their ability to deliver high-quality results on time, combined with their technical expertise and proactive approach, makes them a trustworthy partner for both startups and established businesses. We’re already planning to continue working with them on future projects.

Are there any areas for improvement or something FreshTech could have done differently?

There were no major issues during the project. The team was flexible, open to feedback, and always eager to improve, which made working with them easy and productive.

BACKGROUND

Please describe your company and position.

I am the Founder & CPO of TextPie.io

Describe what your company does in a single sentence.

TextPie.io is a chrome extension for canned responses, letting you response with one click across 10k sites.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FreshTech to accomplish?

• Development of a user's web site with authorization through Google or LinkedIn with the ability to create message templates and use a certain list of functional variables in these templates
• Connecting the Stripe payment system and the functionality of paid subscriptions with advanced features of the TextPie app
• Connecting the TextPie landing page, which hosts a public gallery of templates available to users of the service
• Development of the functionality of transactional emails sent to users of the product upon the occurrence of certain triggers
• Step-by-step product development with a gradual increase in functionality after collecting feedback from users. Launching the MVP version as soon as possible
• Development of a Google Chrome extension with the ability to work on any web platform

SOLUTION

How did you find FreshTech?

• Online Search
• Referral

Why did you select FreshTech over others?

• Pricing fit our budget
• Great culture fit
• They provided PoC pro-bono for 1 day

How many teammates from FreshTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged FreshTech for the end-to-end development of TextPie.io, a Chrome extension for canned responses, along with its accompanying web application. The team played a crucial role in transforming our product vision into a fully functional, scalable solution.

Scope of Work & Key Deliverables:

• Chrome Extension Development - Built a lightweight and efficient extension integrated across 10,000+ websites, ensuring seamless user experience and quick response insertion
• Web Application - Developed a robust backend and user-friendly frontend for managing templates, authentication, and analytics
• Tech Stack - Utilized React, TypeScript, Firebase, Node.js, and Chrome Extension APIs, ensuring scalability and performance
• Authentication & Database - Implemented Google OAuth, Firebase Firestore, and secure storage mechanisms
• Optimization & Performance - Focused on reducing response time, improving UX/UI, and ensuring smooth onboarding for self-service users
• Deployment & Maintenance - Set up a CI/CD pipeline, managed updates, and ensured compliance with Chrome Web Store guidelines
  
  Their technical expertise, responsiveness, and commitment to deadlines were instrumental in delivering a high-quality product. Looking forward to future collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

MVP launch in 3 months from the start of the project

Within the first month of using the product, there were already the first positive reviews from real users

The extension is called and works correctly in any inputs on most web platforms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team demonstrated strong project management capabilities, effectively organizing sprints and delivering key milestones on time. They maintained clear communication, proactively addressing challenges and adapting to evolving requirements.  

They were responsive to our needs, quickly implementing feedback and ensuring alignment with the product vision. As the Chief Product Officer, I played an active role in defining priorities, streamlining the development process, and facilitating clear product requirements. By ensuring a structured roadmap and close collaboration, we were able to accelerate delivery while maintaining high product quality.

What was your primary form of communication with FreshTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about FreshTech was their ability to quickly understand our product vision and translate it into a functional solution. Their adaptability and problem-solving skills were impressive, allowing them to handle technical challenges efficiently while staying aligned with business objectives.

Are there any areas for improvement or something FreshTech could have done differently?

I dont think so.

BACKGROUND

Please describe your company and position.

I am the COO of Air Media Tech

Describe what your company does in a single sentence.

 It products and services for content creators 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FreshTech to accomplish?

• Create an intuitive, user-friendly, and efficient app for creators by integrating the existing functionality of the web platform into a mobile solution
• Develop a cross-platform mobile app
• Implement an intuitive process for integrating YouTube channels and setting up P2P payments, with a focus on security and user experience
• Provide users with the ability to view financial balances with quick access to transaction management
• Intoduce a "live balance" mechanism that shows real-time income growth

SOLUTION

How did you find FreshTech?

Referral

Why did you select FreshTech over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from FreshTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

FreshTech has developed from scratch and deployed in stores (Apple Store, Google Play Market) an app under brand name Milx. MilX is a financial hub for YouTube creators that turns video views into instant income, available for withdrawal in 10+ convenient methods, including cryptocurrencies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Launched the MVP version of the project with core functionality for integrating YouTube channels and withdrawing funds

Designed a functional UX for the main screen, displaying the total balance in real time with the option to drill down into detailed financial data through interactions

Implemented two-factor authentication (2FA) to enhance account security

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was smooth and professional throughout our collaboration. They consistently met deadlines, even with tight schedules, and demonstrated great reliability. Anytime we had specific needs or changes, they were responsive, flexible, and quick to adapt, always making sure our requirements were a priority. Overall, they were a pleasure to work with, and their commitment to delivering quality work on time was impressive.

What was your primary form of communication with FreshTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One of the most impressive things about this company is their attention to detail and commitment to punctuality. They’re incredibly thorough in their work, making sure every aspect aligns with our needs, and they consistently deliver everything on time. Their dedication to both quality and timing really sets them apart

Are there any areas for improvement or something FreshTech could have done differently?

Cannot say any 

BACKGROUND

Please describe your company and position.

I am the Viessmann Service Portal of Viessmann Group

Describe what your company does in a single sentence.

Energy company of the direction HVAC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire FreshTech to accomplish?

• The main purpose of creating the app was to provide contractors with the ability to register their work in the system on the go. They can fill in the details of the work on site, even without the Internet
• Create a cross-platform app with the functionality of the Viessmann contractor web site
• Add the ability to register work offline
• Add the functionality of identifying the serial number of equipment by reading its barcode
• Automatically fill in the customer's address by detecting the geolocation of the device
• Extend the process of registering Starts by one more step by adding a technical questionnaire for the equipment
• Based on the technical questionnaire of the equipment, generate an electronic startup certificate in pdf format

SOLUTION

How did you find FreshTech?

• Online Search
• Referral

Why did you select FreshTech over others?

• High ratings
• Good value for cost

How many teammates from FreshTech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They developed a service portal for the company's partners. They automated the generation of reports, payments, and simplified the registration of equipment for us. They developed a mobile application for us based on the service portal.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We released the app to stores 1.5 months after the start of work

We made registration of works available without the Internet

Implemented the generation of an electronic startup certificate for equipment in pdf format

The functionality of the web office has been fully transferred to the mobile app, including the ability to change profiles, view the history of work performed and use installer bonuses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All tasks were completed on time. Communication during the entire period of project implementation, support after the project is completed. Everything is professional and fast.

What was your primary form of communication with FreshTech?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The specialists are quite young (or they look so great :)), but they have so many interesting projects implemented.

Are there any areas for improvement or something FreshTech could have done differently?

From the point of view of the implementation of our specific (field of activity, I mean) projects, there are no wishes. Everything was successful!

BACKGROUND

Please describe your company and your position there.

Metro Cash&Carry Ukraine is a part of a German multinational retail company based in Düsseldorf.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Design, and what were your goals?

We are working with Fresh Design on several projects. One of the projects is to create an interface for buyers, implement the process of sending a validated documents to a third-party system and generating financial reports and further transfer.

We have also started working on developing custom CRM-solution. The main tasks are to set up the logic for validation and parsing of data coming into the system, de-duplicate buying documents, check for conflicting data, and minimise human errors, generating financial reports for onward transmission of this data to the relevant departments.

SOLUTION

How did you select Fresh Design and what were the deciding factors?

We looked through several companies that we have found through various channels. Fresh Design was chosen through a tender process, which they won based on their portfolio, their own website and the calculations they provided. These factors were important to us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The main task of the project is to implement data pulling from the internal database, setting up the logic for validation and parsing the data coming into the system, creating a cabinet for buyers whose main purpose is to deduplicate buying documents, check for conflicting data, and minimise human errors.

As a result, after all the checks, the buyer can transmit the document with the data further down the process, the implementation of a process of sending the document to a third-party system, which performs confirmation of documents with suppliers and returns to our system and the implementation of logic for generating financial reports for further transfer of this data to the relevant departments.

How many people from the vendor's team worked with you, and what were their positions?

Account manager - project communication, organisational issues. PM - team coordination, setting tasks, 1 backend, 1 frontend, 1 business analyst, 1 UI specialist as well as QA engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Outcome is positive. Incidents of false document exchange have been reduced, the process of interaction with third-party resources in terms of document flow has been accelerated, which has positively impacted the work process.

Describe their project management style, including communication tools and timelines.

All communication on the project is carried out through PM, which is very convenient because different specialists are involved in the project and PM connects them to us for calls and discussions as they are needed.

So we are always able to communicate with the agency representative and it does not affect the performance of the team. The main communication on the project is done via email, using messengers for video communication and quick messages, within the team Fresh Design uses Jira.

What did you find most impressive or unique about this company?

It's a pleasure to work with the team from Fresh Design. The assigned tasks are carried out efficiently and on time. Fresh Design specialists take the initiative and share their experience on many issues.

Are there any areas for improvement or something they could have done differently?

There are always things to improve while developing a project of this scale. The nice thing is that the guys accept our feedback and try to improve our processes and product.

BACKGROUND

Please describe your company and your position there.

Our platform is a first self-service promotion network that distributes streaming video content, in real-time, across websites.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Design, and what were your goals?

We have 3 projects with Fresh Design company. The main tasks were optimization and simplification of customer interaction with the service, updating of the website design and user personal accounts. The service helps our platform attract an audience to its stream by placing ads of this stream on other profile sites. We wanted to refresh the webdesign, make it more personal and user-friendly to our audience, and it was also necessary to simplify the interaction between users and the service. It allowed us to interest new users in the service and make it more understandable, thus encouraging customers to use our service.

SOLUTION

How did you select Fresh Design and what were the deciding factors?

Before the first contact with Fresh Design, we followed their works, publications on the site and their activity for about a year. We really liked what they were doing, because when we needed them, we immediately contacted Fresh Design.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a total of 3 projects, among them there were both design and business analysis works and full development of corporate resource from scratch. As for the foreground project, we provided the old website, necessary accesses and voiced tasks on site redesign and analytics/improvement of user's personal accounts. In this project I am responsible for all tasks assigned to the performer, compliance with quality and deadlines. At the request of Fresh Design specialists we provided the necessary information, but all ideas, concepts and suggestions came from them. All we had to do was to choose the option we liked and develop it together.

How many people from the vendor's team worked with you, and what were their positions?

For this particular project the following specialists were involved: business analyst, project manager, account manager, designer, front-end specialist. If necessary, one more business analyst and designer were involved.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The design of the site has looked much more interesting and attractive, which was repeatedly mentioned by our users. They also noted that using the service, making the necessary settings became much easier and clearer. The number of users, who themselves began to understand the functional part of the service has increased significantly.

Describe their project management style, including communication tools and timelines.

An account manager and project manager were allocated for our project. Communication was held in a convenient for us messenger, important moments were recorded in the mail. The project manager assigned tasks to his team in Jira, the design was transferred to zeplin.

What did you find most impressive or unique about this company?

It is very pleasant to work with Fresh Design, the specialists are always attentive and responsible for their tasks, we are satisfied with the result and plan to work with them in the future if there is a need in their services. There have been a lot of discussions and defending the point of view of each party during the work process, but it's the right workflow that leads to the best results, we are happy with what we have achieved.

Are there any areas for improvement or something they could have done differently?

The specialists of Fresh Design understood the assigned tasks correctly, offered their insights and options. If we talk about the tasks they were assigned, then most likely everything is as it should have been.

BACKGROUND

Please describe your company and your position there.

ENSO is a holding focusing on development, construction and management of projects in the field of residential and commercial real estate. I am a marketer. When we worked with Fresh Design, I was a project manager on the customer side.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Design?

Fresh Design developed a new website for one of the projects. It was necessary to make a complete redesign of the old site in a very short time.

What were your goals for this project?

The main goal of this project was to make a convenient and understandable site for our residential quarter.

SOLUTION

How did you select this vendor?

I heard a lot of good reviews about the Fresh Design team. At the first meeting, their team proved to be professional. They quickly plunged into the project.

Describe the project and the services they provided in detail.

Fresh Design offered a complete redesign of the old Poetica website. The team developed about 10 pages. For each page, they have developed unique design solutions. The site had all the necessary integrations. This is important in real estate sales. For example, CRM or Flatris. Mostly I communicated with Fresh Design. I approved the layouts, gave comments. They were always attentive to our wishes. For our part, we gave the site content: text and creatives. The main page of the site and the intro were developed in a couple of weeks because we had a start of sales. The Fresh Design team worked quickly and smoothly. They even managed to make a mobile version of the site, it is a shock. Of course, we still worked on the result for a long time, but the professionalism of Fresh Design simplified the work.

What was the team composition?

There were 9 people in the Fresh Design team: • Business analytic • UI-designer • Project manager • Account manager • Back-end developer • 3 Front-end developers • QA-specialist All team members did a good job, they finished work on time.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Unfortunately, I cannot write accurate data due to NDA. I can say we abandoned all other options for Poetica landing pages and sites. The session time on the page has increased, everyone was satisfied.

How was project management arranged and how effective was it?

The organization at Fresh Design is excellent. Our manager Sergey Yurchenko was always in touch. We had problems due to the fact that the first pages did very quickly. But Sergey always quickly helped to correct errors or to set a task for the developer.

What did you find most impressive about this company?

I would highlight two points: — good communication. It was simple and pleasant to communicate with them. — high level of professionalism. The team always offered something interesting.

Are there any areas for improvement?

I think there is always a place for this. Fresh Designs themselves can highlight the weaknesses and refine them. They are great.

BACKGROUND

Please describe your company and your position there.

Postal and Logistic Company, Head of Digital Marketing Section

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Design?

We collaborate with Fresh Design on several projects. At the development of Meest Group Global website the task was rebranding of our current products and websites in all countries and uniting them at one domain name. So now we have an international website where we can add content for unlimited number of countries.

What were your goals for this project?

The main task of the projects was developing a new site , where all our customers can find information about all our services around the world. The Meest company has its representative offices in many countries all over the world, and had different sites with different identity in each country. Therefore, our main goal was to combine our sites and services under one brand and on one website. This is a long process, because It requires a lot of resources, both on our part and on the part of the development team, so after the launch of the site this process continues till now.

SOLUTION

How did you select this vendor?

We communicate with several companies that we found through various channels. Fresh design was chosen randomly through Google search. We liked the portfolio, their own website, and fast answers in providing calculations and offers. These factors were important to us.

Describe the project and the services they provided in detail.

The main goal of Fresh Design team was to create a site from scratch. They started with the brand identity, then prepared prototypes, technical specification, design layouts, and then follow to the development process, which essentially continues till now. We are constantly asking the FD team to add new functionality as we continue to launch new countries on the website and adding feuters needed for our business units. The main feature of the site is its regionality - i.e. the ability to add an unlimited number of countries where our services are presented. In fact, this is big amount of websites within one system. Each country has its own unique functionality, content and structure. A number of integrations with our internal systems have also been implemented.

What was the team composition?

At different stages of development, the team consisted of different specialists, also after our request, Fresh Design added additional specialists - we were faced with the task of launching the American and Canada countries in the shortest possible time. In general, up to 25 people worked on the project for the entire time. The main project team has not changed and still remains the same.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Since the launch of this site is the task of the marketing department the main task is the unification of all sites under one domain, we can say that this task is partly finished as we still launching new countries. Of course the costs of supporting other sites are reduced, and in the future, when all countries will be launched, they will decrease more. Now, the task of developing a tool that allow us to solve this issue of unification is completed.

How was project management arranged and how effective was it?

All communication on the project was and is being conducted through Account manager, it is very convenient because different specialists were worked on the project and AM connects them to our discussions if it's necessary. The team also has a PM project, which is engaged in the distribution of tasks, planning and motivation of specialists. Thus, we always have the opportunity to communicate with agency representative. We conduct the main communication on the project through the mail, use messengers for video communication. The Fresh Design team uses Jira, for communication and task setting we use Trello.

What did you find most impressive about this company?

It was very important for us to launch project on time. The first launch was included USA and Canada countries. Fresh Design handed us the project on the agreed date. It was very important as we had an event dedicated to the company rebranding.

Are there any areas for improvement?

In process of development of a project of such size areas of improvement arise time to time. Nice thing is that the team accept our feedback and try to improve both the processes and our product.

BACKGROUND

Please describe your company and your position there.

As a company, we created a smart repair system that combines several functions: - Sale of apartment repairs with visualization through the online designer kit - Administration of all apartment repairs in the system - from the calculation of estimates to delivery to the client - Ordering all materials, quality control, communication with the client and employees

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fresh Design?

We launched a startup - Smart Remont (Repair), the main task was to make an attractive landing page design, as well as a convenient interface of the repair configurator. This is where the Fresh Design team helped us. At the moment, the project has been launched for more than a year, our visitors are satisfied with the service we provide and the quality of our work.

What were your goals for this project?

We, as a startup, were very tied to the launch dates, it was very important for us. And of course, since our users choose to repair their apartment online, it was very important for us to launch a quality product that was convenient for the user.

SOLUTION

How did you select this vendor?

We looked at several companies that we found through various channels. Fresh Design was chosen because our partners spoke well of them, we liked the Fresh Design portfolio, their own website, and, of course, the responsiveness in responding and rendering miscalculations. These factors were just important to us, and we were right.

Describe the project and the services they provided in detail.

At the first stage, we developed the landing page. Here the guys proposed a structure based on our wishes, we approved it, and then moved on to design. In parallel, the guys developed a logo and brand identity for us, so by the design stage we already understood what color solutions and style of our site would be.

After submitting the design, the guys made a review of the layout absolutely free of charge, which helped us to create the highest quality website. At the second stage, we launched the design of the repair constructor. I

t also developed and approved first the structure, then the design. The agency has a very strong business analysis, so we had a minimum of comments, and as a result we got what we wanted on time.

What was the team composition?

AM - communication on the project, org issues, PM - distribution of roles and tasks in a team, 1 analyst, 1 designer. Team members did not change

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

For us, the most important thing is the satisfaction of our customers. And at this stage, almost a year after the launch, we do not receive negative feedback about the work of the site and the designer. it can not but rejoice.

How was project management arranged and how effective was it?

Most importantly, the guys always keep up to date on the progress of the project, consult with us, warn about possible problems, even in matters that do not concern their work, but can generally affect the project. This is certainly a very valuable collaboration.

What did you find most impressive about this company?

we really liked the fact that the team keeps its promises regarding the deadlines. It was very important and pleasant for us that the agency is responsible for this issue. it is also surprising that the level of involvement and the fact that the team is worried about the results of their work, and they always dispute the right decisions and explain why they need to do exactly the way they say, argue their point of view. Their expert opinions are important to us and help us a lot.

Are there any areas for improvement?

we want to refine our product, and are confident that we will continue to use fresh design services. Of the existing developments, we do not want to change anything