What evidence can you share that demonstrates the impact of the engagement?
Fountain City, Inc. helped us out of an urgent situation. They delivered quality, clean, and stable code, and they follow industry best practices in each of their processes. Their services are very advanced, and they still came in under budget. I could trust their team to guide us in the right direction. As a result of their services, our revenue has significantly increased.
How did Fountain City, Inc. perform from a project management standpoint?
Their team was great. If we ever ran into an obstacle, someone was always available to help. The Fountain City, Inc. team was very well organized, and they paid close attention to even the smallest details.
What did you find most impressive about them?
Fountain City, Inc. allocated their resources efficiently, which helped them stay within budget. Even though they billed us for their time, I could count on them to work as quickly as possible. Their planning and management skills are fantastic.
Are there any areas they could improve?
After we finished the core part of the project, Fountain City, Inc. billed us for some additional time that we didn’t necessarily expect. The charges were very minimal, but we would’ve liked them to communicate with us beforehand.
Any advice for potential customers?
Clients should be very clear about what they want. Having direct and detailed requirements will save time in the end, and it reduces the need for additional back-and-forth communication.
Additionally, I recommend clients use Fountain City, Inc.’s graphic design team. It’s very well integrated with the development team, and they have a very efficient inter-team workflow.