Fooz

BACKGROUND

Please describe your company and your position there.

I am Head of Growth at DAC.digital responsible for strategic growth of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz, and what were your goals?

Fooz was responsible for both UX/UI and implementation of the frontend and backend on Wordpress. It was particularly important for us to adapt the new website to the requirements of Google's algorithms, which evaluate pages based on their loading speed and responsiveness on mobile devices. The UI had to impress new website users and correspond with our corporate design and business profile.

SOLUTION

How did you select this vendor and what were the deciding factors?

I've worked with Fooz previously on another website - I was very happy with the workflow, communication and quality of the final output, so I decided to hire them again for the new project. Choosing Fooz for the new task was a no-brainer for me.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fooz was responsible for the entire implementation process of our new website. We started from the UX workshops, where we discussed in detail our requirements and content architecture.

During the following stages, we prepared functional wireframes (UX wireframes) and the final graphic design (UI design). Then, the developers took care of transferring the prepared designs to the front-end and back-end layers.

We decided to implement the website with the Wordpress CMS to ensure easy content changes, with no in-house developers involved.

Fooz was also responsible for website testing (including end-to-end testing), which was carried out on an ongoing basis according to a schedule presented to us in advance. The project also included publication, security and optimization, where we used solutions recommended by Fooz.

How many people from the vendor's team worked with you, and what were their positions?

WordPress Developer UX&UI Designer Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After contacting Fooz, an estimation and all the necessary documents needed to start the project were prepared for me in no time. Fooz prepared a timetable before starting the project to ensure website timely delivery. Throughout the project, we received regular status updates for each task.

During key development phases, Fooz did not make decisions on their own — they asked for our opinion, and we solved problems together. In the end, thanks to their approach, we managed to implement the website within the assumed schedule and budget.

Describe their project management style, including communication tools and timeliness.

We were impressed by the high pace of work and smooth communication. At the kick-off meeting we set a clear direction in which we wanted to go, while also leaving some space for the designer to prove himself. We used a shared Slack channel for ongoing communication and problem solving, this way we kept everyone involved in the project in one place. Additionally, we now use the ClickUp app where we can enter tasks for further development of our website and monitor the changes.

What did you find most impressive or unique about this company?

High commitment to the project. Constant contact with the project manager, designer and developer. Sense of aesthetics and technological know-how.

Are there any areas for improvement or something they could have done differently?

I had one remark on managing the changes backlog after the page was published, but we quickly found a satisfactory solution.

BACKGROUND

Please describe your company and your position there.

My name is Jerzy Kufel, and I am the CEO at iteo. We are developing web and mobile solutions, using advanced and innovative technologies for over 10 years now. Our team includes experts in custom software development, product design, business consulting and quality assurance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz, and what were your goals?

Fooz team was responsible for implementation, tests and deployment of the corporate website, based on our UI/UX design. The goals set at the beginning of the project were to deliver well tested, high quality code, intuitive WordPress CMS and post-launch support.

SOLUTION

How did you select Fooz and what were the deciding factors?

Although iteo is providing a wide range of IT services on a daily basis, for this particular project we were looking for a team with excellent skills strictly on WordPress. We had a few conversations with Fooz even before the project kick-off, and it quickly became apparent that they had experience and the required tech skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Fooz team was responsible for both frontend and backend implementation of the WordPress website. They have received UI designs made by us, with all the necessary design guidelines and requirements at the beginning of the project. SEO, page loading speed optimization and deployment of the website were also a part of the project’s scope.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of a Senior WordPress developer and Project Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our client is very satisfied with their new website. After the hand-over of the designs, Fooz team took care of the entire project - they prepared an estimation of time & cost, came up with a timeline and delivered the website on time. Our involvement during the development phase was rather marginal, which - to be honest - is desired, while working with an external partner.

Describe their project management style, including communication tools and timelines.

The workflow was very effective, we were impressed with their involvement from the project management standpoint. We were using Slack channel to communicate and to solve any problems along the way.

What did you find most impressive or unique about this company?

Fooz have extensive experience in building websites on the WordPress platform, so you can rely on their expertise in terms of technology implementation. They are planning their work with confidence - even with the client's tight schedule, the deadline was never at risk.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO at Praxeo, a SaaS startup. We’re developing a tool that helps capital market participants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fooz?

We decided to redo our corporate website, and we needed a team that could deliver the site quickly.

SOLUTION

What was the scope of their involvement?

Fooz developed our corporate WordPress website. They integrated a design that we’d commissioned a freelancer to do.

What is the team composition?

They had one project manager and one developer.

How did you come to work with Fooz?

I looked at WordPress agencies and ultimately found Fooz on Clutch.

What is the status of this engagement?

We worked together from November–December 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is 99% done. We’re waiting for 1–2 more items to be put on the site, but it’s live for the most part. I’d rate them 10 out of 10 — I’m very satisfied with their work, responsiveness, and price.

How did Fooz perform from a project management standpoint?

Project management was very good. One person managed our project, and she was always very responsive. She served as the middle-person between me and the developer, and she explained everything to me. 

Communication was good. We used Slack and sometimes email or phone.

What did you find most impressive about them?

They paid attention to detail. Our site required a lot of detailed tasks, like animation. Everything was perfect and looked very good.

Fooz was also quick to react and answer whenever there was a problem.

Are there any areas they could improve?

No, I’m very satisfied.

Do you have any advice for potential customers?

Do good preparation work in terms of design and your expectations.

BACKGROUND

Please describe your company and your position there.

My name is Dawid Skinder, and I’m CEO of CHALLENGE Studio. We specialize in branding and UX/UI design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz, and what were your goals?

So far, we have been cooperating on two large web development projects for our clients. We were responsible for the design phase of the projects, and Fooz team was responsible for implementation of the code and Wordpress engine.

SOLUTION

How did you select Fooz and what were the deciding factors?

Fooz has been recommended to us, when we were searching for an experienced and reliable Wordpress partner. Their portfolio and positive reviews convinced us to meet with them, and talk about possible cooperation. It turned out really quickly that their workflow and approach to the projects are similar to ours, so we found a common language right from the start.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

So far, we’ve worked with Fooz on two separate projects - both being website front-end implementations with Wordpress back-end. These were rather complex and demanding projects - not only in terms of the front-end requirements but also from the back-end perspective (advanced content editor settings, Rest API integrations etc).

Although we know that our graphic designs are highly valued by our clients, we also had to deliver the technical part, and in this area Fooz excelled. They also took care of the deployment process, page speed, SEO optimization and maintenance.

How many people from the vendor's team worked with you, and what were their positions?

In both projects, the team consisted of a web developer and project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our clients and users have praised the visual appearance of the websites. Both projects have been delivered in time and within budget.

Describe their project management style, including communication tools and timelines.

I’m very satisfied. Agile workflow was definitely a key part in the success of our projects developed together. We were using Trello and Teamwork during the development phase, as well as Skype and Slack to communicate. Fooz team complied with deadlines and always communicated any delays ahead of time.

What did you find most impressive or unique about this company?

They know their job - simple as that. They are taking initiative, can think outside the box when necessary and roll up their sleeves when the deadline is tight. We were also impressed by how quick they are to solve unexpected issues or respond to change requests from clients.

Are there any areas for improvement or something they could have done differently?

Not particularly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a development agency. We design and build websites as well as advise various different digital projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fooz?

We have a number of WordPress customers, and Fooz works on the sites’ backends for us.

SOLUTION

What was the scope of their involvement?

While we manage website design and content, Fooz manages development and technical aspects of the platform. There’s a grey zone, but as the problems become more technical, Fooz helps us to solve them.

We work with their backend team following an Agile process. Their team develops WordPress websites and solves technical problems when they arise. After Fooz sets up the sites, they take care of the backups and regular processes to prevent hackers and viruses. They also developed a couple of plugins for us.

What is the team composition?

We work with a project manager and a developer who is responsible for the project.

How did you come to work with Fooz?

We decided that we needed more technical help three years ago. We had negative experiences with previous outsourced providers and sought a new company to support us. At the time, I was in a business network that Fooz used to contact me.

Their fast and friendly responses were one reason that we chose them. They also seemed competent. We had direct technical talks with the head of the company who involved themselves in projects. I’m also the head of my company and work on projects too. Fooz seemed to be a good fit, so we decided to go with them.

How much have you invested in them?

We’ve spent between $20,000–$25,000 on their services.

What is the status of this engagement?

We started our first project in November 2017, and we’re still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fooz is the backbone of our WordPress sites. Their team’s our first choice of partner when we need to develop a new product. They have great knowledge of WordPress’s possibilities.

We also have a functional alarm system. If an issue arises, we directly reach out to Fooz. We have different customers but there hasn’t been a problem that their team didn’t solve.

We seek partners with an honest interest in building quality products. We believe that Fooz has that interest based on their ideas and the quality of their work. Their team also has fun with the projects.

How did Fooz perform from a project management standpoint?

Fooz doesn’t cause any delays. If there are delays, they’re usually due to an issue on either our side or the customer’s side. When we communicate with them, we get answers. It’s always friendly.

We had 1–2 bigger projects that needed project management. On the other project, however, we only needed internal project management. In all instances, it worked well for us. Comparing Fooz to other companies, they have good project management skills.

What did you find most impressive about them?

Fooz initially looks into a project and then gives good estimates to prevent problems during the project. If an area of the project’s unclear, we’re aware in the beginning and react to it. This isn’t true of all companies. Many try to get the contract but don’t get into the details. This can cause many problems during the project if it’s complicated.

There is no salesperson in between us, which is how we want to work. We don’t want to talk to sellers. That’s what many companies in this area of business don't understand.

Are there any areas they could improve?

They could make more suggestions, especially during long-term projects. For certain projects, we have worked together for three years. It would be helpful for them to give us more input on where we could technically improve.

BACKGROUND

Please describe your company and your position there.

Landingi is a SaaS company enabling business owners and marketers to build landing pages and popups independently, without any coding skills. Using our solutions, they are in full control of design and launch so they can start converting visitors into leads in a couple of hours. My job in the company, as a CMO, is to spread the word about Landingi and acquire as many customers as possible.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz, and what were your goals?

We started a rebranding process and one part of it was to design and implement a new website. Fooz agency was responsible for web development and launching it.

SOLUTION

How did you select Fooz and what were the deciding factors?

We were looking for an experienced web development agency, specializing in WordPress implementations. Fooz was recommended to us by our friends from another agency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Once we had our website designed, we were ready for kick-off. Fooz started with the homepage, following with next subpages. We used slack for communication.

How many people from the vendor's team worked with you, and what were their positions?

It was a project manager, a frontend developer, and a backend developer, so 3 people from Fooz.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website looks really good and, what's most important loads fast, so the experience of using it by our visitors is very good.

Describe their project management style, including communication tools and timelines.

We used:

• Slack for communication and calls
• Spreadsheets for evaluation of the project along with checking where we are.

What did you find most impressive or unique about this company?

The quality of the frontend implementation was really good. Fooz understood very well what we expected and executed it on their side.

Are there any areas for improvement or something they could have done differently?

I think they've learned a lot about how to improve their backend skills, especially when it comes to using more advanced hosting solutions like AWS.

BACKGROUND

Please describe your company and your position there.

My name is Grzegorz Primus and I’m the CEO of Great Interactive. Since 2012, Great Interactive has been creating gamification projects that increase employee engagement in companies around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz, and what were your goals?

WordPress website development. The main goal was to implement a clean-looking, modern website that displays well across all mobile devices. Another thing we needed was easy and intuitive content management on Wordpress platform.

SOLUTION

How did you select Fooz and what were the deciding factors?

Fooz has been personally recommended to us. We were impressed with their portfolio and positive, can-do attitude. After two meetings with Fooz, we decided that they are the right team up to the task.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed, configured and launched a new, refreshed multilingual website for our company. The Fooz team not only took care of front-end implementation with attention to every tiny detail, but also delivered an intuitive, ‘tailor-made’ CMS for us.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a Project manager and a web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As a result of our cooperation with Fooz, we ended up with a clean-looking website, which demonstrates characteristics of our business. After launch, we received lots of positive feedback from our team, and - most importantly - from our clients. I think the workflow was effective mostly due to the fact that all requirements were discussed in detail and gathered at the beginning of the project. I think that the kick-off meeting between our graphic designer and Fooz team helped massively for both sides. During the development phase, we’ve been receiving updates on a weekly basis regarding progress status alongside upload of new page elements already implemented on staging instance. After launch, Fooz team was eager to help us with any other questions related to content management on our new site.

Describe their project management style, including communication tools and timelines.

The project management was very smooth and pro-active throughout the development phase. Entire communication was transparent and conducted through email and shared Slack channel. We were pleased with their agile approach and structured workflow.

What did you find most impressive or unique about this company?

Their project management style was a great positive surprise for us.

Are there any areas for improvement or something they could have done differently?

No, I can’t think of any.

BACKGROUND

Please describe your company and your position there.

I'm the project manager of IT-SOLVE Bussiness Partner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz, and what were your goals?

We wanted to change our current company webiste so we dediced to hire Fooz Agency to do so. They made a project for our new website and then they created it.

SOLUTION

How did you select Fooz and what were the deciding factors?

We had chosen Fooz based on their experience, design skills, and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting with the Project Manager and Graphic from Fooz Agency to discuss our goals and objectives. From there the team delivered mockups and wireframes for our site. After a few iterations Fooz team designed and developed a WordPress site.

How many people from the vendor's team worked with you, and what were their positions?

A project manager- Miłosz, was our main point of contact throughout the process. There were also developers and a designer working behind the scene,.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our potential customers love the updated design of our website, now they have better understanding of our services.

Describe their project management style, including communication tools and timelines.

We had constant contact with the Fooz project manager who communicated with the rest of the team.

What did you find most impressive or unique about this company?

They gave us a professional site that is easy to update. They took their time to teach us how to update contet ourselves and how to create new subpages which was great.

Are there any areas for improvement or something they could have done differently?

We let Fooz know about any minor bugs that we found on our new website and they were very quick to fix the issues.

BACKGROUND

Please describe your company and your position there.

Mobee Dick is a leading design and research company based in Poland. We help our clients to boost their business performance indicators, using product and service design's best practices and adjusting our know-how to their specific needs and current market condition. 

As Marketing Manager, I was responsible for preparing and launching a new company website.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fooz?

WordPress website development.

What were your goals for this project?

Our goal was to build a mobile-friendly website on WordPress that gave us more flexibility to experiment with our marketing and sales funnels. We needed a thoughtful development team that would care as much as we did about the quality of our site and to cover our requirements for things to work a certain way to fit into our business needs. 

SOLUTION

How did you select this vendor?

We were referred to Fooz via a third party.

Describe the project and the services they provided in detail.

We designed UI and all the patterns, from there we developed a technical requirements document. It was also very important that WordPress was implemented in such a way to make it easy to maintain.

It wasn't enough that we had code dumped in blocks, we needed fully-flexible custom-built blocks in WordPress that would enable any nontechnical member of our team to make edits and maintain the website. 

What was the team composition?

We worked with project manager and full-stack developer. Fooz provided a consistent team for development, as well as after the launch period.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to implement solutions which benefit in a positive impact on generating interest from potential clients and partners, measured by the number of leads and quantitative data.  so we easily match our current needs. 

How was project management arranged and how effective was it?

Fooz team was very responsive, honest and professional but sometimes it was difficult for us to track project progress.

What did you find most impressive about this company?

They responded well to feedback and provided solutions to the questions or particular changes that we requested. Also after-sales support is very impressive.

Are there any areas for improvement?

They could be better at Quality Assurance and time management.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of Business Operations at CSHARK, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fooz?

We decided we needed to rebuild our website. We have internal designers, but we didn’t have anyone to do the coding for WordPress.

SOLUTION

What was the scope of their involvement?

They developed our website in WordPress. We went live with the initial version in April 2020. We did several designs since and they made the changes on the website accordingly. They are now implementing a few other things for a second version. They are also helping with maintenance and support.

What is the team composition?

The CEO was involved at the beginning. The project kickoff was up to the project manager who was assigned to the project. We didn’t have direct contact with the developers. There were 2-3 developers.

How did you come to work with Fooz?

We sent RFPs with some questions to several companies including Fooz. We narrowed it down to Fooz and another company. Fooz responded the best to our business goals in terms to the quality to price ratio. They weren’t the cheapest but they gave us the confidence that they could address our development needs. They could also fit into the very tight schedule that we had. We needed the results in 2-2 ½ months. Fooz responded to that exceptionally well.

What is the status of this engagement?

We started working together in February 2020 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The new website is live and everything is fine. We had no problems with the implementation. Going live was prepared in a good manner. It took 30-60 minutes and there were no errors. They delivered high-quality code within the timeline set. They were also very helpful with our internal IT when it comes to handing over the code, implementing it, and going live. They handled it very professionally.

How did Fooz perform from a project management standpoint?

They have a proper software development process in place. We were given the right people to talk to. There was a project manager who was in touch with us all the time.

We set up a Slack channel for daily communication. We had weekly updates with them where we exchanged information. We did a simple Q&A on a daily basis.

They were very quick and efficient. They kept us informed throughout the process. They met the deadlines we set and stayed within budget. They’re very flexible in terms of time. The communication is really good.

What did you find most impressive about them?

They did everything just as they should. They handled the project as I expected.

Are there any areas they could improve?

There’s nothing I’d have them improve.