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BACKGROUND

Introduce your business and what you do there.

When I started this project, I was in the process of starting an online store where you can buy framed and enlarged versions of photos that you upload to our site.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solutions?

We hired their team to help us get our business online as well as to develop an app.

SOLUTION

What was the scope of their involvement?

They built the site form the ground up, which included all of the functionalities needed for individual users to be able to create accounts, upload and edit images, and select and pay for the product that they wanted it layered on. Once the website was completed, they also translated those same features into iOS and Android as well.

What is the team composition?

My main point of contact was Rishabh (Business Development Analyst), who coordinated and funneled all of my communication to the team that was working behind the scenes.

How did you come to work with Technofox Solutions?

I was recommended to them by a personal connection whose judgment I trust in matters like these. It was clear from the beginning that their technical skills and communication were excellent, so I decided to move forward with them from there.

How much have you invested with them?

We have spent a total of about $32,000 so far.

What is the status of this engagement?

The project started in December 2019, and we have launched the site and are continuing to work with their team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are completely satisfied with the quality of all the work that they have delivered to us. Everything has performed extremely well, and when we did catch anything, they did a great job of getting on top of it and fixing it before it caused any problems.

Because that portion of the project went well and was so easy to manage, we have decided to continue onto a second phase of the project with them as well.

How did Technofox Solutions perform from a project management standpoint?

They did an excellent job managing deadlines and all of our communication with them. Oftentimes my partner and I wouldn’t even agree on how to proceed with a specific feature, and he was able to bring us to a point of agreement each time so that we were able to move forward with the project.

On top of that, he was always able to come up with suggestions in areas where he thought we could provide even more functionality or could set ourselves up well for other parts of the site with a specific technology.

What did you find most impressive about them?

The level of consistent and clear communication that we received from Rishabh on a regular basis was by far the highlight of the project. He has the technical skills needed to do his job well, but he also has the people skills necessary to make sure you have a good experience working with him.

Are there any areas they could improve?

I really don’t think there’s anything in particular that they could do that would have improved the engagement.

Do you have any advice for potential customers?

They are absolutely amazing at communication, so if you have any issues that you need help dealing with, just talk to them and they will be able to find a solution for you.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

We were a startup looking for a company to develop our website and provide maintenance.

SOLUTION

What was the scope of their involvement?

They developed our website from scratch. We had limited requirements that we discussed with them so they knew what we should implement. They took this project very seriously and completed it on time; their commitment was good.

What is the team composition?

There were five people on the team.

How did you come to work with Technofox Solution?

A friend who had used them referred me to them.

How much have you invested with them?

We spent $37,000.

What is the status of this engagement?

We worked together from February–July 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a good job. The website allows users to place orders and for us to oversee the available time slots and required work.

How did Technofox Solution perform from a project management standpoint?

Communication was good, as was everything else. When we faced an issue in the late night, they were always available 24/7. We’re planning a new project with them.

What did you find most impressive about them?

They make good suggestions and they do a good job, on time.

Are there any areas they could improve?

No, everything was good.

Do you have any advice for potential customers?

They’re a committed, hard-working team and their communication support was very good.

BACKGROUND

Introduce your business and what you do there.

I’m a manager for a portal providing recipes and weight loss information to users. It’s present in 2–3 countries, but we’ll be launching it in other markets as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

We needed help developing the portal.

SOLUTION

What was the scope of their involvement?

Technofox Solution designed and developed our web portal using React. We had an existing portal, but it was old and we wanted to redo it using the latest technologies. The previous version was desktop-only, while the new one can be used on mobile as well. We haven’t developed mobile apps for it yet, but we’re planning to.

The portal provides calorie information for different recipes and shows users what they should eat for lunch if they want to lose a certain amount of weight. There are user registration capabilities.

What is the team composition?

I don’t know how many people were assigned to the project but I was in regular communication with three people, including Rishabh (Technical Business Analyst, Technofox Solution). I also interacted with the development and UI teams.

How did you come to work with Technofox Solution?

I found them through Google.

How much have you invested with them?

We spent $40,000 with them on this project.

What is the status of this engagement?

We started working with Technofox in September 2018, and the project was completed in January 2019. We’re continuing to work with them on maintenance and enhancements, and we’re also planning to start the application part.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project went smoothly, and Technofox was available at any time, including late at night or early in the morning. They responded promptly whenever I called them, they were kind, and they provided us services end to end. We had a delay completing the project, but they were prompt and honest in telling us if they were going to be unavailable.

How did Technofox Solution perform from a project management standpoint?

I was pretty satisfied in this sense. They handled everything for us. We usually had Skype calls for updates, and we used email as well.

What did you find most impressive about them?

They had very good services.

Are there any areas they could improve?

They did everything we needed.

Do you have any advice for future clients of theirs?

I would recommend working with Technofox. The process was clear and fast, and they let us know when they thought an approach was not to our advantage. They had good skills to build a successful project, always looking at how we could improve it and better target our clients.  

BACKGROUND

Introduce your business and what you do there.

I’m an auditor. I worked with Technofox Solution on a project for a client.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

I hired Technofox Solution to develop a website for a project I was working on part-time.

SOLUTION

What was the scope of their involvement?

Technofox Solution helped me build an e-commerce website. They customized the themes and wireframes for the WordPress site, and developed the platform from start to finish. They built features that enable me to display cosmetic products, as well. 

What is the team composition?

There were 3–4 people assigned to my project. Rishabh (Business Development Analyst, Technofox Solution) was my main point of contact.

How did you come to work with Technofox Solution?

Technofox Solution came recommended by a friend, so I approached them for the project. 

How much have you invested with them?

The total cost of the project was around $32,000.

What is the status of this engagement?

I worked with Technofox Solution from June – September 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They fully understood my requirements and delivered accordingly on time. The site’s functionality is on par with others in the market, and I haven’t found any bugs. Overall, I had a positive experience working with them. 

How did Technofox Solution perform from a project management standpoint?

They almost always stuck to the timeline and the budget. Although there were a few delays, their service was great. They communicated well—we typically used Skype or phone calls.  

What did you find most impressive about them?

They delivered the exact look for my website that I wanted and it’s user-friendly. I’ll definitely refer them and approach them for other projects. 

Are there any areas they could improve?

Managing the team more efficiently could be helpful. It would help them meet deadlines and use their efforts better in that area. Other than that, they delivered the work well and I don’t have many complaints.  

Do you have any advice for future clients of theirs?

Clients should meet with their team and understand what they need. If you understand where both teams are at in terms of delivery and execution, it’ll be a smooth engagement with Technofox Solution.  

BACKGROUND

Introduce your business and what you do there.

I work as a freelancer for a photography company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

We hired them to develop an add-on for Photoshop.

SOLUTION

What was the scope of their involvement?

The add-on allows me to easily edit and touch up photos. We provided some documentation to them, but they managed all the development. I'm not sure of what technologies they used.

What is the team composition?

We worked with a team of four or five.

How did you come to work with Technofox Solution?

A friend of mine worked with them and recommended them.

How much have you invested with them?

We spent between $23,000-$24,000.

What is the status of this engagement?

The project began around March 2019 and finished in September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work they did for us makes our process very easy. Before, I had to do everything step-by-step, but the add-on lets me click a button and makes all the changes for me. The solution they provided saves me a lot of time. They were very reliable. There were a few small bugs, but they worked out all the issues quickly.

How did Technofox Solution perform from a project management standpoint?

They were very helpful and responsive. Their communication over the phone and through FaceTime was very good, and we occasionally met face to face. They were very helpful with the budget and always delivered on time.

What did you find most impressive about them?

Their team is very good, and there was never any confusion.

Are there any areas they could improve?

I can't think of anything they should improve. They were brilliant throughout this project.

Do you have any advice for potential customers?

If you're considering them, you should certainly hire them. They have a great team, and they're very supportive and understanding.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a cafe and restaurant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

I needed technical support in terms of development and marketing for my business.

SOLUTION

What was the scope of their involvement?

They developed web and mobile solutions for me. They are now taking care of the marketing for my business in terms of SEO and social media optimization.

I let them know what I was looking for. I described my vision, which they understood and came up with a solution. It is essentially an e-commerce site where customers can place an order. They proposed a few technologies and informed me of the pros and cons of each technology as well as the security level and how we could maintain the speed of the website. They also built native Android and iOS apps.

What is the team composition?

There were eight or nine people dedicated to the project.

How did you come to work with Technofox Solution?

I conducted an online search. I was in contact with two or three companies and I had invited each of them to deliver a proposal. Technofox came up with a proposal and we met several times in their office to go over things. They took the initiative to reach out to me and they came up with good solutions every time they pitched, and their approach was very good. They showed me that they are quite hardworking.

How much have you invested in them?

I have spent around $35,000 so far.

What is the status of this engagement?

We began working with Technofox in December 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did excellent work on the frontend and I really like it. They’ve taken care of minor modifications and overall, the entire development has been good. The backend is functional as well.

How did Technofox Solution perform from a project management standpoint?

They were always in touch and informed me of anything. Communication has been good, but they really took their time initially and they did not meet the deadline.

What did you find most impressive about them?

They do not hesitate to reach out with a solution. They are good at building logic and their design was very good. They are good at the marketing aspect as well.

Are there any areas they could improve?

There were some challenges with the timeline. They were delayed and I faced some losses because of that, which in turn has impacted me for the initial launch. In today’s world, we need an app and a website if we don’t have a physical restaurant.

Do you have any advice for potential customers?

Ask Technofox about every aspect of the development and be clear on the timelines. They told me the delay was due to research and development, but that is not my concern. Ask them to do all the research in the first place and document everything and then start the development.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an e-commerce clothing business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

We wanted to take our business online and grow it.

SOLUTION

What was the scope of their involvement?

Technofox Solution developed a website with a CMS. They also built an Ionic hybrid app. Following development, they provided support.

What is the team composition?

Rishabh (Business Development Analyst, Technofox Solution) was my project manager, and I had two other direct contacts, including a designer. Seven developers worked on this project.

How did you come to work with Technofox Solution?

I got a reference from a friend, and I liked the work in their portfolio.

How much have you invested with them?

I spent around $35,000.

What is the status of this engagement?

We started working with Technofox Solution in February 2019. We’re still making some small adjustments, but we recently finished the platform.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy with their work. Technofox Solution was very friendly, professional, and communicative. When things got delayed, they were patient and explained the issue to us. They also had great development skills.

How did Technofox Solution perform from a project management standpoint?

They used Trello to send progress reports, and we had meetings via Skype. Technofox Solution also used their own project management system.

What did you find most impressive about them?

They’re really good in terms of communication and support.

Are there any areas they could improve?

They could improve on scheduling, but only by a little bit.

Do you have any advice for future clients of theirs?

If the client is clear with them, they can deliver the project on time. They ask a lot of questions in order to understand the project, even if they already know the answer, just to determine what the client is looking to get.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder of a startup for an app that connects people to do activities. For example, if you want to play table tennis, you can go into the app and click the table tennis activity. Then, the app connects you with users who want to join you.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

We did our own UX design and had pictures and wireframes of how we wanted the app to look and function. We needed a partner to implement the changes.

SOLUTION

What was the scope of their involvement?

We gave Technofox Solution our designs and wireframes, and they reviewed the feasibility of the different functions. We iterated on the project scope until we came up with a plan and budget, then they began the frontend and backend development.

The mobile app is a cross-platform app for both iOS and Android, and Technofox Solution also worked on the web app. They used PHP, HTML5, Bootstrap CSS, and PhoneGap. They integrated the mobile and web apps with the Google Maps API, but it’s more profound on the mobile apps. They’re currently working on a new version of the app.

What is the team composition?

We work with three developers and have two main points of contact.

How did you come to work with Technofox Solution?

We found them online. They quickly got back to us and I liked their past work, so I hired them.

How much have you invested with them?

We’ve spent between $25,000–$50,000.

What is the status of this engagement?

We began working together in October 2018, and the partnership is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The apps have had few bugs, and Technofox Solution always fixes them quickly. We’ve received user feedback on how to make the design better, and Technofox Solution is working on those changes now.

How did Technofox Solution perform from a project management standpoint?

We give them notes, and they follow them well. If they need more details, they’ll contact us to make sure everything’s clear before working on new updates or fixes. We usually communicate every other day.

What did you find most impressive about them?

They communicate well and are extremely proactive in calling us and making sure our project is on track. They respect our project goals and expectations, which we appreciate.

Are there any areas they could improve?

They could provide better reports on their progress, but they already do that pretty well.

Do you have any advice for future clients of theirs?

Provide detailed write-ups of what you want. The clearer your written instructions, the more accurate their work will be.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager of a financial platform that’s still being created. We will serve companies looking for short term finances and investors looking to invest in those companies on the platform. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

There was an existing platform, an invoice refactoring system, in Switzerland that we were considering adopting into another market in South Africa. We wanted advice on the type of software and backend programming required for our platform.

SOLUTION

What was the scope of their involvement?

I approached Gaurav (Business Development Head, Technofox) and told him about our business idea and platform concept. We talked about the scope and the potential cost. After brainstorming, we defined multiple milestones regarding the project requirements. He then explained those requirements to his colleagues. 

We outlined our desired platform step-by-step, and he told us what types of technical solutions and services we needed, providing us with a detailed plan and framework. 

They performed integrations with cloud services such as AWS. They also addressed security concerns, had daily backup system checks, and performed server hosting. Technologies used include PHP on the backend and Java on the frontend. 

What is the team composition?

The team consisted of about 13 people, including project managers, software developers, senior managers, and junior employees. Most of the team roles were senior positions.

How did you come to work with Technofox Solution?

I asked a freelancer on Freelancer.com to find a suitable company for my project. The freelancer provided three options, and I was most impressed by Technofox. They had great reviews, and I knew they had a large portfolio of solutions. I also felt they could meet my requirements based on a conversation with the team. 

How much have you invested with them?

We've invested around between $10,000 to $50,000 with the team.

What is the status of this engagement?

We engaged with Technofox Solution in March 2017, and the project ended in October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Throughout the timeline, Technofox Solution took the project very seriously and provided high quality work. However, we decided not to proceed with the project after receiving the proposal due to a fraud associated with the Switzerland platform. Investors lost money in the Switzerland platform, so we felt it the market in South Africa wouldn’t trust the product. 

How did Technofox Solution perform from a project management standpoint?

It was pleasant to work with them because they were flexible, yet also met deadlines. They were responsive and always set up meetings to discuss complex issues. 

We had streamlined communication, and that was very efficient. My main contact point was diligent in trying to understand what my business required. 

What did you find most impressive about them?

They came up with practical, well-thought-out solutions. Technofox Solution was excellent at thinking outside of the box when solving problems. 

Are there any areas they could improve?

Our method of payment took longer to finalize than we would have liked. They could have a more efficient process in place regarding the exchange rate between different currencies. 

They could also improve the English on their proposals so it doesn’t contain grammatical errors. This would make their work appear more professional.

Do you have any advice for potential customers?

I would recommend Technofox to other clients for IT projects. Clients need to explain their requirements very clearly, and they will likely receive a quality solution in return. 

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a cosmetics startup.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technofox Solution?

We wanted to create a comprehensive e-commerce website, customized for customer subscriptions.

SOLUTION

What was the scope of their involvement?

Technofox helped us end-to-end, from searching for the domain name to designing the UX/UI. They also built out the site’s backend components and gave us proper training on the platform. 

Initially, we had an idea of what we wanted the website to look like, and we wanted it to offer a smooth user experience. Technofox created several design iterations for us until we got to one that was practically and aesthetically what we were looking for. Then, they put together the overall look of the site.

What is the team composition?

We had multiple points of contact who got on the phone or on Skype with us periodically. The team composition actually fluctuated between the design and development phases. 

How did you come to work with Technofox Solution?

I found them through a third party freelance website. 

How much have you invested with them?

We will invest $25,000 when the project is completed.

What is the status of this engagement?

We started working with Technofox in February 2018 and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The platform isn’t live yet, so we don’t have tangible statistics. Internally, our team is very pleased with Technofox’s level of cooperation. 

How did Technofox Solution perform from a project management standpoint?

They’ve performed well. Gaurav (Chief Business Architect, Technofox Solution) was our key account manager and oversaw the flow of the comments from our side. We rarely had to repeat a request or issue one for something that was requested before. They’re good listeners and they were able to work with us despite the four-hour time difference. They’re punctual, on top of things, attentive, and they think of solutions outside the box whenever a ready solution isn’t there.

What did you find most impressive about them?

They were good with answering questions and implemented our suggestions. They were as available as we requested them to be, and they gave us frequent updates.

 Are there any areas they could improve?

They could use a bigger team when it comes to other aspects of the project so they can deliver a full-on turnkey solution.

 Do you have any advice for future clients of theirs?

I would advise potential customers to be patient, especially in the first few meetings. It was challenging to get across our language barrier, but manageable since it was all technical terms. If clients give it some time, they’ll find that Technofox is filled with very good people to work with.