Creating world-class mobile apps
. FiveDotTwelve is a modern software house focusing on close cooperation with customers and an individual approach to every project. We are passionate about delivering the highest quality solutions to our clients. We work hard to understand their business needs and drivers and then rapidly develop, implement and roll-out best-in-market, fit-for-purpose solutions. We remain committed to you and your vision throughout your project (and beyond) and internally are committed to always staying ahead of the curve in terms of the latest innovations and options that help us help you better.
. Experience in various project types
Lifestyle, Social Network, Sport
Internet of Things (BLE), Utilities
Fintech, Healthcare, FMCG, Insurance
. Technology expertise
We work with: Dart, Kotlin, Swift, React, Node.js, Ruby and more
Creating: Mobile apps (Flutter, Native, React Native), Web apps (React.js, Ruby On Rails, GraphQL, ElasticSearch), Cloud solutions (Docker, Kubernetes, CircleCI), Product design (Figma, Sketch, XD, FlowMapp)
Testing: manual, automated, using Quick, Nimble, Espresso, Mocha, Chai, Rspec, Capybara and more
. Check more www.fivedottwelve.com
Focus
Portfolio
Knauf, SsangYong, Apsys Management, Ecomess, ParrotOne, Sober Grid, Widzew Lodz
Onoco - parenting assistance app
Onoco is more than just a baby tracker. It facilitates being a parent as all information about your children is at your fingertips. The app enables to register as a family founder, a family member, a family friend or a nanny. As a family founder you can invite other members via email after choosing their role in the family. You can also decide what changes the other members will be able to launch.
Challenge: The challenge was, above all, to understand the needs of our clients as parents, because we wanted and still want to make it easier for them to raise their children, follow their achievements and implement a routine in their early life.
Solution: We've provided an app useful and helpful for people taking care of children using a cross-platform solution, with excellent, user-friendly interface and animations.
Mobile surface quality simulator for Knauf
Knauf is a multinational company based in Germany. The company is a producer of building materials and construction systems.
Challenge: Our client was a large corporation and, as a result, many of the decision-makers participated in the project and had the opportunity to introduce changes and modifications to it. The challenge was to coordinate tasks for many branches of the company and reconcile all activities in organisational terms.
Solution: We’ve created a solution of a surface quality simulator which has made it possible to overcome barriers that non-professional users have to pass through when they renovate their homes as well as to speed up the process for professionals.
WellSenz - wellbeing enhance app
WellSenz is a Flutter based app created as a part of a promotion campaign for the book “18 Wellbeing Hacks for Students: Using Psychology’s Secrets to Survive and Thrive”.
It is a tool which helps to build a routine of positive habits that enhance wellbeing.
Each one is built using techniques from CBT, Mindfulness, Solution-Focused Therapy and Positive Psychology.
Challenge: The challenge was to create an app that is pleasing to the eye, enjoying users with appealing animations, maintaining the atmosphere of peace and balance, but also serving as a support material for the book.
Solution: It’s a visually appealing mobile solution created in cooperation with a Psychologist, which includes the content created by the author of the book and allows to express the ideas conveyed in this book. The app also provides over 60 multi-sensory hacks which can be built into your day.
Sober Grid - sobriety social network
Sober Grid is the largest social mobile networking application for people with substance abuse issues. The application works by connecting sober people and those looking to get sober based on their relative distance.
Challenge: The challenge was technical - we had to take over the code created by another team. Thanks to our technical skills and by familiarizing ourselves with the purpose of the product's functionality, we decided to rewrite a significant part of the code base that we received and managed to build a great product.
Solution: We’ve managed to cooperate with our client and to make them aware of the potential threats when continuing the project on the code base we received.
This allowed us to develop a collaborative approach and to make the right decisions on further product development at an early stage of analysis. The result was a ready-made stable product capable of handling an extensive user base.
Mobile App Development for Cosinus Schools
With the Cosinus app you can familiarize yourself with the offer of Cosinus schools and take part in classes as a listener.
As a student you will find a timetable there and you can be up to date with the school's events. You can also sign up for classes.
Challenge: The main challenge was to create an application using Flutter technology which reflects the functionality of an existing website using the same API and to adapt the source to the activity of the app.
It was also the first time we've implemented signing in with Apple.
Solution: Our solution was achieving the client's goal, which was to obtain a large number of downloads by students. We created an app with a friendly and intuitive interface, which allows us to obtain the most important information about the classes, the offer of Cosinus schools, timetables and events.
An app for real fans of Widzew football club
RTS Widzew Łódź is a Polish football club based in Łódź, founded in 1910.
The Widzew app is a real treat for every fan of the club. Browse the news from the world of the team every day, watch photos and videos from the latest matches and check the current table. Moreover, you can get to know the team player by player. We’ve also added Radio Widzew in the app, also working in the background.
Challenge: We have set ourselves the task of making the mobile app for Widzew the best club app on the market. Until now, we haven’t created any native apps for fans that provide the ability to manage content like in this one.
We have introduced many unobvious features, for example we have included the possibility of giving up your booked space so that someone else can buy the ticket.
Another great thing was the implementation of the live broadcast module and creating a map of the stadium using Geoeditor and the GeoJSON format.
Solution: We have created this app in cooperation with Widzew fans. We have applied a long and extensive process of testing and defining the scope of the app’s functionalities by asking them to give hints on what they’d like to see there. As a result, fans were giving us suggestions for improvements and solutions and let us understand their needs.
PowerWise - cloud based web app for PySense
PySense is the leading Internet of Things innovator and enabler, shaping state-of-the-art technology bringing highest quality solutions closer to the people.
PowerWise is a modern cloud based web app for energy usage monitoring. It allows large facilities such as shopping malls to manage and monitor their electricity consumption.
The app enables management of energy consumption data, generation of various types of reports and analysis in real time.
The main benefits of using it are the ability to collect data from meters of different media remotely and the analysis and integration of data with other platforms, such as billing systems. As a result, the use of powerWise leads to cost optimization and the possibility of prediction of energy purchases.
Challenge: The challenge was to meet the customer's dynamic requirements as well as working on a very high amount of data and a large number of variables.
The challenge was also to understand the topic and environment of the customer's energy enterprise and put it on the screens in the simplest possible form (UI) - reconciling complexity of the topic with the ease of use. The platform existed in a completely different version, our task was to facilitate reading and entering data into it, as well as making calculations.
Solution: As a solution we have introduced a cloud-based platform helping to easily scale, calibrate and read data with a well-considered architecture allowing for further development of this solution. PowerWISE.cloud is an excellent solution for various entities. It makes it easier for distributors, energy sellers and end customers to run their enterprises.
ParrotOne - mobile messaging app for everyone
ParrotOne is a mobile messaging app created mainly for the needs of people with disabilities and the elderly. It helps you type messages with much less effort. You can conveniently choose pre-made words and phrases on the screen, which limits the amount of arduous typing in favour of user-friendly message building.
The entire area of the screen can be used for typing – this makes the process less straining, and prevents the user from making spelling mistakes, because the app assists with punctuation and diacritical marks.
Challenge: The challenge was to create a mobile app that is actually useful for people with disabilities and that helps them communicate.
Solution: Our solution was developing mechanisms for the keyboard in cooperation with the client to help people with disabilities to write more quickly and easily while taking into account the characteristics of the mobile platform and the implementation of a hardware solution planned for later.
Web Development for LifePlanner AS
The Norwegian service offers the possibility of writing down your testament and making it available only to your closest relatives and friends. It offers to gather in one place important information such as bank accounts, internet service accounts, owned properties, places of employment and contacts, doctors, animals, preferred burial method.
This service makes it easier to find all the necessary documents and information for your loved ones. The aim of LifePlanner is to provide the unit with security, control over important information and the ability to share it safely with others.
Challenge: The challenge in projects with start-ups is primarily that there is often a lack of vision of the final product. The task is therefore to understand the client's idea well and to match the tools and solutions to their vision. It is also important to get to know the market, competition and domain knowledge. This allows us to create a product together with the customer and not only to implement his guidelines.
Solution: We were constantly in touch with our client, we had regular discussions about the proposals we’ve presented and the needs that they’ve submitted in order to meet all expectations. This allowed us to start another round of the client’s business development.
Web redesign for Smaller Earth
Smaller Earth is a group of people all over the world who are actively working to make a difference - by connecting and inspiring people through cultural exchange.
Sending thousands of young people on work and travel programs to Canada, China, Europe, USA and New Zealand, they believe that travel is the key to changing the world.
They’ve asked us to redesign their website to make it clearer, more accessible and better-looking.
Challenge: Our objective wasn’t only to create a good-looking website. The recipients are mainly young people who are quite difficult to satisfy. Our client wanted them to feel comfortable on this website, to find all necessary information easily, to have the opportunity to learn something and feel entertained at the same time.
Solution: Using Sketch, we’ve designed a website that is pleasing to the eye and - most importantly - very useful. It’s the place where young people interested in working abroad can find all the information and read great articles on this topic. Lots of functions from the old website have been reworked in a new, finer way. Thanks to close cooperation with the client, we managed to propose a solution that has proved satisfactory.
Mobile and web development for Manufaktura
Manufaktura is an arts centre, shopping mall, and leisure complex in Łódź, Poland. It's one of the biggest venues of this kind in Poland. Our team was responsible for developing their new mobile application, new website and CMS.
On the website you can find a map of the facility, list of events, shops, restaurants, current promotions and more. The application enables, among other things, finding a free space in the parking lot and experiencing an interactive historical adventure with a view from before the revitalization of Manufaktura.
Challenge: Above all, the deadline for implementation required us to efficiently coordinate activities in the project. The challenge occured in the fact that the website and the app communicated with the backend database possessed by the client, and we couldn't change it at that moment.
The task was to adjust the functionality of the mobile app in such a way as to encourage the customers of the shopping centre to download and use the app on a daily basis.
Solution: In order to meet our client's needs, we developed a new mobile app which had a more consistent design and new functionalities for Manufaktura's customers, such as a loyalty system based on beacons, a parking system (marking your parking space and finding your way to the car) and a historical module (interactive historical adventure).
Reviews
the project
Mobile App Development for Parenting Assistance App
"It was a pleasure to work with such a team!"
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a founder and CEO at Onoco Limited. We support parents, family members and nannies to help children reach their full potential during the early years (0-5yrs).
For what projects/services did your company hire FiveDotTwelve?
Having gone through a prolonged UX/UI phase with one of the well-positioned software houses in Warsaw, we decided to hire a different company which could build a good quality iOS and Android apps for a fair price and in a short period of time. FDT delivered on that promise.
What were your goals for this project?
Launch a mobile app on iOS and Android within 6 months.
How did you select FiveDotTwelve?
The company was recommended to us by another software house which couldn't undertake the task as they didn't have developers coding in Flutter.
Describe the project in detail.
FDT started the project from an in-depth analysis of supplied materials - app requirements documentation and sets of UX/UI screens on Figma. They got back to us with a list of topics to discuss or problems to address before the development starts.
We believe, it helped us to avoid many problems that we would have faced later if no analysis was done. The development phase was very transparent. We maintained access to all materials - including JIRA board, Figma and Slack. There were a few delays and underestimated tasks.
However, it didn't have any impact on the end deadline which we agreed in the contract.
What was the team composition?
We were assigned a team of 2 Flutter developers, 1 backend developer, a project manager, 1 QA.
Can you share any outcomes from the project that demonstrate progress or success?
Onoco has been downloaded more than 3,000 times and received an avg of 4.9 stars in its first month.
How effective was the workflow between your team and theirs?
We communicated with the team on JIRA (when we needed more details on created tasks), on Figma (to discuss changes/problems with designs) and finally on Slack (to find out about daily progress).
What did you find most impressive about this company?
FDT team really dedicated themselves to deliver an outstanding app - it wasn't just another project on the list to check. They were not only delivering on contractual obligations but also didn't hesitate to propose improvements.
Communication wise it was always great to know that we will get answers quickly and that we can easily set up meetings with the team and keep track of progress. It was a pleasure to work with such a team!
Are there any areas for improvement?
Looking back, there are always things that could have been changed. Overall, we were very happy with their service. Perhaps they could have avoided a few small delays if they had another back-end developer shadowing on the project.
the project
App Dev & Maintenance for Building Materials Producer
"They show interest in our business and we really feel that they care about us."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a market manager for the competence center at Knauf. I work in the segment of joint and surface finishing compounds — we produce building materials. Our core business is the production of gypsum boards and plasters — basically, all products related to gypsum.
What challenge were you trying to address with FiveDotTwelve?
We had an existing app built with another company, but we wanted to improve it. That company’s costs were too high, and their service was too slow, so we hired FiveDotTwelve.
What was the scope of their involvement?
FiveDotTwelve developed the new version of our app. Now, we use them to maintain the app as well as our websites.
What is the team composition?
We’ve physically met with two people from their team, but I know that there are more involved. We have a point of contact and there are some designers and developers in the background.
How did you come to work with FiveDotTwelve?
One of my colleagues was responsible for hiring them. I took part in interviews with three companies, and FiveDotTwelve was one of them.
How much have you invested with them?
We’ve spent below $10,000.
What is the status of this engagement?
We started working with FiveDotTwelve in 2018 and our engagement is ongoing for maintenance.
What evidence can you share that demonstrates the impact of the engagement?
The quality is good overall. Though maintenance work could be done a bit faster, they normally make minor changes very fast.
How did FiveDotTwelve perform from a project management standpoint?
Communication and project management are excellent. They’re in regular contact with us, and we work together very closely. When we had some specific requests regarding the design, we consulted with them on that and they gave us feedback.
What did you find most impressive about them?
They show interest in our business and we really feel that they care about us. They are invested in how we feel, especially the owner of FiveDotTwelve.
Are there any areas they could improve?
We would’ve wanted small tasks to be done faster, like moving a product in another category or changing some text.
Do you have any advice for future clients of theirs?
They’re a good company to work with. If the client is open enough and identifies the problem, FiveDotTwelve will be able to fix it. The service has been good overall, and I’d recommend them to future clients.
the project
Mobile App Dev for Health Supplements & Software Company
“They’re very good at communication.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the founder of BioHack Network. We do health supplements and software.
What challenge were you trying to address with FiveDotTwelve?
We hired them to build our mobile app.
What was the scope of their involvement?
FiveDotTwelve developed our mobile app for Android and iOS. They advised us on UX design, but we provided most of it. The app serves as a portfolio.
What is the team composition?
There are three people on their team including a developer, QA person, and account project manager.
How did you come to work with FiveDotTwelve?
I found them through Clutch.
What is the status of this engagement?
Our ongoing engagement began in December 2019.
What evidence can you share that demonstrates the impact of the engagement?
I’m very happy, they’re a really good team. We shopped around a bunch of different places, and they were the best during the presale and execution stages.
How did FiveDotTwelve perform from a project management standpoint?
We communicate through Slack, and they use their own project management tool.
What did you find most impressive about them?
They’re very good at communication.
Are there any areas they could improve?
No, I can’t think of anything.
Do you have any advice for potential customers?
You’re in good hands. I’ve done a lot of software work, and they’re in the top percentile.
the project
App Dev for Wellbeing Book
"The level of collaboration was impressive."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of WellSenz Ltd.
What challenge were you trying to address with FiveDotTwelve?
I have a book coming out in August about student well-being. I’ve been developing an app to support the book. The app will allow students to find well-being hacks to build into their lives. I got in touch with FiveDotTwelve to make the app.
What was the scope of their involvement?
I had a basic idea about what I wanted the app to do. After putting a few concepts together, I sent them to FiveDotTwelve. They took that starting point and worked with me to develop everything into the final product. There was design, general functionality, project management, coding, implementation, and testing involved. The app is for iOS and Android.
What is the team composition?
I had a designer and a project manager that I directly dealt with. There were several people in the background. I also frequently touched base with Damian (CEO).
How did you come to work with FiveDotTwelve?
I believe I saw them on Clutch. I researched online for different companies, and then I found FiveDotTwelve on one of the directories. I needed a company that could do a project within my small budget. I didn’t need a huge corporation that wouldn’t give their personal touch. After reading their profile, I contacted Damian who got back to me with a layout and a quote.
What is the status of this engagement?
We started working together in November 2019.
What evidence can you share that demonstrates the impact of the engagement?
I came to FiveDotTwelve with a very underdeveloped idea. I’m the type of person who needs to see the developments to think about where it goes next. FiveDotTwelve was very interactive with me throughout the process. They listened to my opinions and came back with a further developed idea each time. Their team was willing to change course mid-project if it seemed that a new design or avenue was coming up. We worked well together.
How did FiveDotTwelve perform from a project management standpoint?
I live in Malawai, and they’re in Poland. It wasn’t face-to-face, but we did have weekly Skype calls that included the project manager and designer. Sometimes, we included one of the coders. That process was supported by email. We communicated the status of different aspects through email.
What did you find most impressive about them?
The level of collaboration was impressive. It felt that their team listened to what I was trying to do and put that into place.
Are there any areas they could improve?
No, they’ve been fantastic.
Do you have any advice for potential customers?
When it comes to your different ideas, be as open as possible. They’ll listen and will come up with suggestions. Be as interactive and open as possible. Their team excels at delivering what their client wants. That will have the engagement move smoothly.
the project
Web Platform Development for Fintech Start-Up
"They had a clear idea of how to complete the project."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I work at a fintech startup based in Norway called Hey Home. We’re helping people buy their first homes or apartments. We want to help people overcome the challenges of buying their first homes.
What challenge were you trying to address with FiveDotTwelve?
We were in the first phase of the project. I came there with some concepts and ideas of what I wanted for the platform, but I didn’t know how to execute the project.
What was the scope of their involvement?
FiveDotTwelve met with me to provide feedback and propose some solutions. After this, they created prototypes and designed the program. It was a web-based application. It’s an online platform where people can register for the service.
What is the team composition?
We had a project manager, two developers, and one designer working on the project.
How did you come to work with FiveDotTwelve?
I was searching at many startup events. I met them in Norway during one of the events. We had a chat and they were very interested in the service. I decided that it would be good idea to collaborate with them. In general, I knew what the market looked like and the price seemed good. I was also looking at how we were going to work together.
What is the status of this engagement?
The project started in March 2019 and ended in August 2019. The contract is done, but we’re considering additional features.
What evidence can you share that demonstrates the impact of the engagement?
People like the site and the solution that we’ve been making. Because of this feedback, we know what we should add on this next run through. In terms of the work they did, it’s very good. We set up deadlines and everything was delivered on time. They have good developers and designers.
How did FiveDotTwelve perform from a project management standpoint?
Communication was very good. I could follow their progress and communicate via Slack. I also called them and asked questions.
What did you find most impressive about them?
I was very impressed with their professionalism. They had a clear idea of how to complete the project. I really liked that.
Are there any areas they could improve?
No, I’m very happy and satisfied.
Do you have any advice for potential customers?
A potential customer should work on the idea that he or she wants and spend more time on this part before investing money into the product. It’s most cost-effective to spend more time on ideas and prototyping.
the project
Backend Mobile Development for Bluetooth Connected App
"We are happy, and we think it's quite good."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I'm the former R&D manager at a company that created a lock solution that you could control through the Cloud.
What challenge were you trying to address with FiveDotTwelve?
We needed FiveDotTwelve to build an Android/iOS app for our lock solution.
What was the scope of their involvement?
They built an app to communicate with our existing cloud solution with an API, which was totally encrypted. They created menus you could walk through with a Bluetooth integration. It displays the lock with the possibility to open it and they also did the frontend architecture.
What is the team composition?
We worked with three different members of their team.
How did you come to work with FiveDotTwelve?
One of our colleagues had a connection with FiveDotTwelve and introduced us.
How much have you invested with them?
We've invested €7,500 (approximately $8,100 USD).
What is the status of this engagement?
We began working together in mid-2017, and wrapped up in May 2018.
What evidence can you share that demonstrates the impact of the engagement?
We've been very pleased with this app. It's really cool and behaves well. It's quick, responsive, and there haven’t been any issues that weren't resolved during testing. Customers have been using it without many complaints. We are happy, and we think it's quite good.
How did FiveDotTwelve perform from a project management standpoint?
We were very satisfied with their communication and project management.
What did you find most impressive about them?
It's a young and well-motivated team. They answer quickly and keep frequent communication. One of our own engineers even reviewed the app and was impressed. The implementation was also very good.
Are there any areas they could improve?
A few months ago, we had some problems with the app, but they managed to fix them and uploaded a new version.
Do you have any advice for potential customers?
My advice is to follow the SCRUM methodology, and you'll be locked into a well-defined process flow.
the project
Mobile App Dev for C2C Exchange Platform
"It’s mostly smooth sailing—they’re very good."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the founder of Swapbuzz, a startup that’s a C2C exchange platform app.
What challenge were you trying to address with FiveDotTwelve?
We needed someone to help us develop the app from the ground up, working on the front- and backend.
What was the scope of their involvement?
They helped us develop the app, which is currently only built for iOS. We provided them with mocked up screens using PowerPoint, which they redid and used to make the app.
How did you come to work with FiveDotTwelve?
We’ve had previous companies that we weren’t satisfied with. We needed someone to pull the development up by the metaphorical bootstraps and quickly and competently pick up what needed to be done. My co-founder on another app-based startup knew someone who used FiveDotTwelve before and highly recommended them.
What is the status of this engagement?
We began work in January 2017, and the work is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Setting the bar high, we expected a team with a high average of collective intellectual horsepower. Their intellectual superiority allowed them to think about the whole problem and formulate a structured and sensible way of addressing issues. Their brainpower is worth a lot of money.
How did FiveDotTwelve perform from a project management standpoint?
They required little project management, so that’s a great indicator. It’s mostly smooth sailing—they’re very good.
What did you find most impressive about them?
There have been times where we’ve tied up almost every loose end from a UI and functionality perspective, and they question it, identify a potential issue, and then fix the problem. That’s incredibly impressive.
Are there any areas they could improve?
There’s always room for improvement and room to tweak the tiller, but the problems are so little that they’re not worth mentioning.
the project
App Dev for Disability Focused Messaging Application
“FiveDotTwelve treats my project like their own and are always willing to provide ideas that make the product better.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the founder and CEO of ParrotOne. We are a mobile messaging app created to meet the needs of people with disabilities that have won a variety of startup tech prizes since we first started our development.
What challenge were you trying to address with FiveDotTwelve?
We are currently working with FiveDotTwelve to expand to new markets with our mobile application, and we are also preparing a hardware solution for people with disabilities.
What was the scope of their involvement?
FiveDotTwelve helped us with every stage of developing the project. That started with analysis based on the project requirements that allowed us to come up with final designs for the application. From there, they worked with us on Android and backend development, and they continue to add new features and maintain the product for us.
What is the team composition?
There were several members of their team involved in the different stages of the project. We have had a project manager with us from the beginning who has helped make sure our ideas are being properly executed. Besides him, we have worked with a designer, two backend developers, and mobile developers, and one QA lead as well.
How did you come to work with FiveDotTwelve?
They were originally recommended to me by a friend. We worked with them on an MVP and they did a very good job, so it was an obvious choice for us to continue working with them.
How much have you invested with them?
We spent a little in excess of $260,000 for the whole project.
What is the status of this engagement?
The final form of the product, from when we first began up to launching the application, lasted from September 2018–May 2019.
What evidence can you share that demonstrates the impact of the engagement?
After the first launch of the application, we passed 20,000 downloads, which was a huge accomplishment. Since then, our continued development has gone very smoothly and they have been really great partners in the maintenance of the product as well, which we really appreciate.
How did FiveDotTwelve perform from a project management standpoint?
The project manager helped us organize all of our tasks on JIRA, which was our main tool for tracking progress on the application from week to week. We worked in scrums and met each week to discuss what we had accomplished and what we would be working on going forward.
What did you find most impressive about them?
FiveDotTwelve treats my project like their own and is always willing to provide ideas that make the product better. Often, they are able to provide feedback on my ideas that make things more efficient or user-friendly, and that back-and-forth is one of the biggest strengths of the project.
Are there any areas they could improve?
No, I am very happy with everything that they did for me.
the project
UI/UX Design and Web Dev for Startup
" Even though we were a small customer we felt that FiveDotTwelve took us seriously and gave us sufficient attention."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the CTO of LifePlanner. We are a Norwegian startup developing an online platform for personal data storage, structuring and insight. LifePlanner offers a dashboard providing a digital reflection of the user's life, to be shared with family, friends and stakeholders.
What challenge were you trying to address with FiveDotTwelve?
We needed a team to develop a prototype of the LifePlanner product in time for a planned pilot period.
What was the scope of their involvement?
We needed designers, developers, and testers to help us with this project. FiveDotTwelve built us a prototype that we could use for user testing and promote to investors.
We created the specifications and wireframes on our side, and they did the UX design, IT development, and testing. The prototype was built from scratch to run on AWS using PHP and Symfony as the main technology stack.
What is the team composition?
We worked with a part-time project manager, two developers, a designer, and a part-time tester.
How did you come to work with FiveDotTwelve?
FiveDotTwelve contacted us while we were reviewing potential suppliers. They had many references from the Nordic countries and other start-ups in our community. We did several reference checks before starting to work with them and all the references were very positive.
We started with a small delivery of a new website. We were very pleased with that process. Their references, our relationship with their CEO, and their performance during the first delivery were the basis for entering a further development contract with them.
How much have you invested in them?
We have spent around €30,000 (approximately $44,000 USD).
What is the status of this engagement?
We worked with them on this specific project from April–September 2019.
What evidence can you share that demonstrates the impact of the engagement?
Based on the prototype FiveDotTwelve built, we worked with 50 test users for a one-month user-testing phase. During this pilot program, each user created a profile, tested the product and provided us with feedback. We had very positive feedback regarding the need for our product and the willingness to pay for such a product.
How did FiveDotTwelve perform from a project management standpoint?
We feel that we had an excellent cooperation with them. We had weekly status meetings and ongoing communication using Slack in between the weekly meetings. They were always available to us if there were any issues. The main problem we experienced was with their estimations. It isn’t their strength and was the biggest drawback.
What did you find most impressive about them?
We had a very good person-to-person connection. They listened to feedback and were very dedicated and responsive to us. We also found their prices to be affordable. Even though we were a small customer we felt that FiveDotTwelve took us seriously and gave us sufficient attention. With many larger consultancy companies, we wouldn’t have been prioritized at all, but with them, we were. It was a very positive experience.
Are there any areas they could improve?
Aside from estimations, there was one team member that didn’t work out well for us. However, FiveDotTwelve were very quick in responding to this and they quickly initiated a rotation. We were also compensated for things not working well in that period. They quickly got things back on track. We're very pleased with the way they handled the situation.
Do you have any advice for potential customers?
Invest in building a personal relationship. Decide on the best processes from the start and how you want to work together.
the project
Web Design & CMS for Private Museum
"They're very committed to meeting their client's needs."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I run a private museum that depicts the history of a big 19th-century cotton factory in Lodz, Poland.
For what projects/services did your company hire FiveDotTwelve?
As a non-commercial site, we’ve been facing difficulties in attracting visitors and keeping the local community up-to-date with our cultural and educational activities. Our poor online presence influenced not only the frequency of our visitors but also our reputation.
What were your goals for this project?
We wanted to improve our contact with the present and potential audience as well as build a reputation of being a modern cultural institution by making our website more user-friendly and visible on mobile devices.
How did you select this vendor?
FiveDotTwelve was recommended to us by another customer of theirs, due to their reliability as an engaged business partner. They're very committed to meeting their client's needs.
Can you go into detail about the services they provided and the scope of the project?
We began the collaboration with a series of workshops, during which FiveDotTwelve became familiar with our challenges and needs. They proposed a design for the website and presented a CMS solution, taking into consideration that we needed something easy and useful.
They were responsible for providing a test environment so that we could check the final version of the site and learn the system. Furthermore, they created an extensive user manual and guided us step by step. They also provide ongoing support services.
What was the team composition?
The project team consisted of three people—a web developer, a QA specialist, and a project manager, responsible for gathering out feedback and answering all questions.
Can you share any information that demonstrates the impact that this project has had on your business?
After one month of launching the new website, we’ve seen more interest in our museum. There’s approximately a 20% increase in group bookings compared to the same period last year.
How was project management arranged and how effective was it?
There was a constant exchange of information between the project manager and our marketing manager, which moved the project along quickly after the workshop phase. Although we took some time to test different CMS solutions and asked a lot of questions, we always received feedback promptly on what was possible, what wasn’t, and alternatives.
What did you find most impressive about this company?
There hasn’t been an issue that can't be solved. Their team was patient and open while they helped us refine the vision of our project. Every solution introduced was first tested with us. We felt that our remarks were respected during each phase of cooperation, which resulted in a website that not only meets our priorities but is also easy to manage even by an inexperienced person.
Are there any areas where they can improve?
My only suggestion is regarding the user manual they prepared for us. Although it’s very useful, they made corrections to it too many times. It would’ve been better if they just gathered all the changes and updated the whole manual at the end of the project.
The FiveDotTwelve team was successful in launching the app on time, and it was downloaded 3,000 times with an average rating of 4.9 within the first month of operation. The company appreciated how the team dedicated themselves to the project and did everything they could think of to make it better.