First Rank

BACKGROUND

Please describe your company and your position there.

President of independent financial planning practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Rank?

Discussion of Sedo and client acquisition and retention

What were your goals for this project?

Exceed customer expectations and continue to grow our practice.

SOLUTION

How did you select this vendor?

Interview and strategic plan

Describe the scope of their work in detail.

We had three meetings and discussion of plans and implementation process

What was the team composition?

Two team members from our company and three from FRI.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had immediate success upon engagement of the process.

How effective was the workflow between your team and theirs?

It went fairly smooth. Only a couple extra calls to fine tune the process.

What did you find most impressive about this company?

They listen and effectively implement solutions.

Are there any areas for improvement?

Keep up the great work.

BACKGROUND

Please describe your company and your position there.

I am the owner and president of FASTCHECK Criminal Records & Fingerprint Specialists.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Rank?

I hired First Rank to manage the company’s PPC and SEO campaigns.

What were your goals for this project?

We hoped that the PPC and SEO services would generate calls to our contact center so that we could convert them into appointments.

SOLUTION

How did you select this vendor?

I learned about First Rank through a colleague of mine.

Describe the project in detail.

We rely on First Rank to coordinate our PPC and SEO campaigns.

What was the team composition?

Jacob (Owner, First Rank) handled our account.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We rank on the first page of Google results, which drives about 95% of our traffic to a call or website inquiry.

How did the First Rank perform from a project management standpoint?

Jacob was very clear and concise vis-à-vis cost, timelines, and scope. He worked efficiently and was very professional. He communicates well.

What impresses you about the First Rank?

Jacob’s experience in the SEO space is unmatched.

Are there any areas for improvement?

No, First Rank has been excellent.

BACKGROUND

Please describe your company and your position there.

I am a chiropractor and the office manager of a new chiropractor practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Rank?

We needed consulting on how to use SEO to help us attract more patients organically.

What were your goals for this project?

Our goal was to get our office in front of more people who need our services, without having to spend as much of our own time doing marketing and networking.

SOLUTION

How did you select this vendor?

We received a personal referral for them.

Describe the project in detail.

We met at their office to discuss ideas and see how the technology works. We described our goals and took notes on ways to help optimize our current website. Their review generating software allows us to send texts to patients and receive great, honest reviews on Google.

What was the team composition?

Everyone was very friendly and helpful.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and the impact of the engagement?

Our Google reviews have increased.

How did the First Rank perform from a project management standpoint?

They were very on top of it.

What impresses you about the First Rank?

Their knowledge base and cutting-edge methods impressed me. Additionally, their ability to track and measure the success they create was great.

Are there any areas for improvement?

There are no areas for improvement. 

BACKGROUND

Please describe your company and your position there.

We are a Chartered Professional Accountant firm, and I am the principal

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire First Rank?

As a growing firm, we want to be sure that our company is visible, and we feel the best way to do that is on Google. We hired First Rank to improve our Google rank and keep it near the top.

What were your goals for this project?

The goal of the project was to increase the visibility of the company and increase its profile. To make this worth the investment, we wanted to see sales of 1.25x the investment.

SOLUTION

How did you select this vendor?

First Rank has an excellent reputation in our market, and when I googled SEO in our city, they came up first. That’s proof that they know what they’re doing.

Describe the project in detail.

They perform ongoing SEO work. I don't know much about what goes on behind the scenes.

What was the team composition?

We work with Jacob (Founder & CEO, First Rank) and his project managers.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

We’ve seen great revenue growth. In my business, referrals matter. So, when we start with new clients that come from Google, we usually get spin-off to other new clients.

How did the First Rank perform from a project management standpoint?

They are excellent. The team is always responsive, and they make sure I complete my tasks.

What impresses you about the First Rank?

I trust that they know what they’re doing. This means a lot since I don't know much about the process myself. Jacob is always quick to respond, and I’m pleased with the results.

Are there any areas for improvement?

Nothing comes to mind.