Fat Cow Media

BACKGROUND

Introduce your business and what you do there.

I’m the head of customer engagement for Ubamarket, a scan, pay, and go app for the retail industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We hired Fat Cow Media to redo our website because our previous platform was no longer fitting our purpose.

SOLUTION

What was the scope of their involvement?

The team at Fat Cow Media did use some of the look and feel from the previous website, but mostly, they built the new site from scratch using WordPress. We provided them with a brief that included all of the content we wanted on the pages, including a scroller that would show off our awards and other materials.

What is the team composition?

I worked with Steve (Director, Fat Cow Media).

How did you come to work with Fat Cow Media?

Our founder & CEO brought Fat Cow Media over from a separate project.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

Our engagement with Fat Cow Media started in February 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had several people contact us with interest in our product. Since the website is their first touchpoint, they’ve contacted us through there. Fat Cow Media still performs maintenance services for us, helping out with any necessary updates.

How did Fat Cow Media perform from a project management standpoint?

From a project management standpoint, they’re very good. If I email Steve, I know I’ll receive a response by the end of the day. I’m in safe hands with Fat Cow Media. They’ll solve and sort out anything that needs to be done.

What did you find most impressive about them?

Their team is responsive to any urgent requests. I try to do some updates on the website myself, but if I’m not able to, their team will work on it for me. The team at Fat Cow Media is always willing to help. They also understand timelines, having a fast turnaround for projects.

Are there any areas they could improve?

No, they did a great job with our tasks.

Do you have any advice for potential customers?

Make sure you have a clear brief. Their team will absolutely deliver on that. Be clear on what you want and need. It is much easier when they know exactly what you want because they can work quicker.

BACKGROUND

Introduce your business and what you do there.

We are a commercial debt and asset recovery business, and we collect money that is owed to businesses and get involved in commercial mediation and alternative dispute resolution. I’m the principal consultant.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We are a small company, and for several years have survived off of business that has come from referrals from clients that have worked with us or either me or the director at some point in the last ten years. As nice as that is, at the end of the day, we want to take the business forward into the next decade and need to pursue new markets in order to do that.

SOLUTION

What was the scope of their involvement?

Fat Cow Media has helped us to break into digital marketing and really get us up to speed with regard to our website, among other things. Basically, they have put together a strategy for the areas in which we need to place ourselves.

That involves using social media to expand our reach out of the Southwest region of the UK where we are. It also involves just sort of busting several myths about what can and can’t be done in our business and trying to provide clarity of information about our business.

We are approaching the launch of this campaign, so nothing is out there yet, but we are preparing for the next wave of jobs that come in around the beginning of next year.

What is the team composition?

I work directly with Steve (Director, Fat Cow Media), who I’ve known for quite some time on a personal basis.

How did you come to work with Fat Cow Media?

I had a relationship with him that we had built through our mutual networks. I had been recommended him by several companies that I have worked with and knew that he would be very good at what we wanted to do.

How much have you invested with them?

We’ve spent less than $10,000 with them at this point in the process.

What is the status of this engagement?

We started working together in February 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Working with Steve has been a really great experience. He has a good sense of humor, patience, and tolerance for dealing with people who are very unfamiliar with what he does. We have been very impressed with his skills in planning, and especially with his industry knowledge.

He deals with almost every kind of business, from pop music videos to banks, to night clubs. It shows you how effective his methods are that they are applicable to such a wide range of businesses.

How did Fat Cow Media perform from a project management standpoint?

They are always very quick to respond. Often times if we’re discussing and you need to see something in order to visualize it, he’ll have it to you within several hours. Communication, in general, is excellent.

Steve also has the unique ability to be able to break things down and explain them to me as if I were seven so that I can understand it more deeply, but without being condescending. That’s something I really appreciate about his approach.

What did you find most impressive about them?

If I had to name one most impressive thing, it would be that he delivers exactly what he says he will. A lot of businesses have the problem of over-promising and under-delivering, but with him, it’s actually often the other way around. He’ll tell you what he’s going to do, and then you’ll actually get that plus a little bit more that he decided you needed as well.

Are there any areas they could improve?

I’m sorry I can’t think of anything more interesting, but there’s really nothing I wish he would do differently.

Do you have any advice for potential customers?

Trust his process, because he really knows what he is doing. Don’t be too proud to let someone explain what you should do with your business.

BACKGROUND

Introduce your business and what you do there.

We run an online therapy platform. I'm the brand and marketing coordinator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We hired them to help us with web development projects.

SOLUTION

What was the scope of their involvement?

They developed and designed our website, and they work with us on digital marketing. The site has a database of alternative therapists who can create profiles, register, and upload documents, qualifications, and backgrounds. There are various membership levels that therapists can select. Users can then search for therapists using parameters like location, specialty, and other markers.

Fat Cow Media also helps with our SEO, and the site was built with SEO in mind. They deal with both on-page SEO and our rankings within search engines for the individual therapists within our database. They focus on keywords that surround various therapy types, and the goal is to improve our rankings in a variety of offerings. The site bespoke, and I believe it is based in PHP.

What is the team composition?

We worked closely with one point of contact, and the group is fairly small. In all, the team is probably a little larger than one or two people.

How did you come to work with Fat Cow Media?

They were recommended to us. We considered five companies, shortlisted three of them, and decided to work with Fat Cow Media. They were a small company, and we appreciated the fact that we could reach them easily by phone. They could cover all our needs, and offered to build something unique.

How much have you invested with them?

The initial build was between $5,000-$10,000, and we pay more for their SEO and maintenance services.

What is the status of this engagement?

We started working together around June 2016, and we work together on an ongoing basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've had a very good experience, and we will continue to work with them. They're always at hand if we have a problem or need support. Our traffic increases month over month, and we get a lot of registrations from new therapists and users. Most of our core traffic comes through organic search, and Fat Cow Media does a great job.

How did Fat Cow Media perform from a project management standpoint?

They allowed us to be involved, even though we're not particularly technical. We provided reference sites that we liked the look of, and they came up with original ideas that incorporated pieces from each. We changed our minds a few times through the process, but the price remained fixed. The process was quite easy, and they advised and supported us throughout.

What did you find most impressive about them?

The site looks great, and the overall design is simple, creative, and easy to use. They met the brief, and the site is very strong.

Are there any areas they could improve?

I don't think there's anything they should improve.

Do you have any advice for potential customers?

Whether you're an established firm or new to business, they will come up with a great end product. Don't be afraid to reach out to them, even if you haven't clarified all your ideas yet.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of a luxury chauffeur service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We wanted a high-end website to represent our company and services in the best possible way.

SOLUTION

What was the scope of their involvement?

Fat Cow Media designed and developed a completely new website for us. They also designed our logo and handled our digital marketing after launching the new website, which included organic SEO and PPC campaigns.

What is the team composition?

We worked with 2–5 teammates from Fat Cow Media.

How did you come to work with Fat Cow Media?

They came with a strong recommendation along with a huge bank of positive customer testimonials. We also chose them because of their high ratings.

What is the status of this engagement?

We worked together from January–October 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fat Cow Media delivered a slick website complete with slick branding, which led to a successful digital marketing campaign that brought us lots of inquiries and new clients. We received nothing but positive feedback from clients and business contacts since launching our new website.

How did Fat Cow Media perform from a project management standpoint?

They delivered on time and on budget. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

We’ve worked with other web design companies over the years on other projects, and none of those have compared to Fat Cow Media. Their creativity and communication from day one until the current day have been impressive. They’ve never disappointed us.

Are there any areas they could improve?

No, every aspect was perfect.

BACKGROUND

Please describe your company and position.

 I am the Director of an education company 

Describe what your company does in a single sentence.

We are an educational organisation providing courses for students in various locations throughout the UK.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fat Cow Media to accomplish?

• Design our website
• Create a brand design

SOLUTION

How did you find Fat Cow Media?

Online Search

Why did you select Fat Cow Media over others?

• High ratings
• Pricing fit our budget

How many teammates from Fat Cow Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a website built from scratch for our new company, we also needed imagery and written content produced for the website plus our logo designed and brand colours.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have our completed website up and running, designed exactly as requested, and all ahead of our deadline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every aspect was delivered on time, they are very responsive to questions and suggestions and we never had to wait long to see things come to life.

What was your primary form of communication with Fat Cow Media?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to turn our ideas into a live functioning website, and their valuable advice, were impressive.

Are there any areas for improvement or something Fat Cow Media could have done differently?

Nothing at all.

BACKGROUND

Introduce your business and what you do there.

I'm the creative director of Fat Cow Media, an artist management company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We needed support with web design and SEO.

SOLUTION

What was the scope of their involvement?

Fat Cow Media provides ongoing SEO services to get our website to the top of Google search results. The team has also designed a unique and competitive website that fits our brand. Additionally, they provide artwork and logo design.

What is the team composition?

We work with three teammates from Fat Cow Media.

How did you come to work with Fat Cow Media?

One of Fat Cow Media's existing clients told me I should get in touch with them because they were reliable and took pride in their work. In my conversations with Fat Cow Media, I felt they had a great understanding of what my company needed. It wasn’t just a one-size-fits-all proposal. The attention to detail and personal service was a selling point.

What is the status of this engagement?

We started working together in 2019, and the engagement is ongoing. We currently use them every time we need something updated or designed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fat Cow Media has achieved amazing results. They got our brand to page one for all of the requested search terms. The results are shown in our weekly SEO report, which is confidential. Overall, the engagement means we are very visible online, which leads to multiple new customers each day.

How did Fat Cow Media perform from a project management standpoint?

We communicate via email, phone calls, and occasional in-person and Zoom meetings.

What did you find most impressive about them?

Fat Cow Media's personal customer approach is impressive. Nothing is too much trouble for them.

Are there any areas they could improve?

There’s nothing I can come up with.

BACKGROUND

Please describe your company and position.

I am the Heating engineer/ company owner of a heating and plumbing company.

Describe what your company does in a single sentence.

Fixes, services and install boilers and all other heating and plumbing needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fat Cow Media to accomplish?

• Design and create a website

SOLUTION

How did you find Fat Cow Media?

Referral

Why did you select Fat Cow Media over others?

• High ratings
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Fat cow media designed and created a brand new website for our company and went out of their way to ensure it looked professional and had all key information as well as recommending certain aspects of the website that we had not thought of. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website was well designed, eye-catching, and the project was done well within the time agreed upon us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

As we were new with the website and didn't really know how to go about it, Steve was amazing at communicating with us and answered all our queries quickly and efficiently.

What was your primary form of communication with Fat Cow Media?

Email 

What did you find most impressive or unique about this company?

Communication, professionalism, the design  itself and time management.

Are there any areas for improvement or something Fat Cow Media could have done differently?

None, a company we will use again in the future and will highly recommend

BACKGROUND

Please describe your company and position.

I am the Marketing & Comms Lead of The UCL Academy

Describe what your company does in a single sentence.

It's not my company, I work for The UCL Academy, a non-selective secondary school established in 2012 by University College London (UCL), one of the world’s leading universities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fat Cow Media to accomplish?

• To design a bespoke website for a charity (for helping disadvantaged inner city children) that didn't look like a school website
• To ensure the website would be easy to manage going forward

SOLUTION

How did you find Fat Cow Media?

Online Search

Why did you select Fat Cow Media over others?

• High ratings
• We were impressed by their catalogue of work

Describe the scope of work in detail. Please include a summary of key deliverables.

FatCow Media was asked to design a website for a new charity, set up to encourage individuals and companies to donate time and expertise towards projects and opportunities for disadvantaged children at The UCL Academy.

• Clear, bespoke eye-catching graphics 
• Intuitive page structure/mapping 
• A payment system for online donations
•  Ability to request further information/contact from the charity 
• Ability to easily sign up for donating time/expertise 
• Animated home page displaying the most current/important updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Initial feedback from school Governors, Academy staff, students, and parents/carers invited to the launch was very positive. Everybody was very complimentary about the website. We are currently incorporating the online payment system (a late addition at our request), so realistically won't have an awful lot of feedback until this has been completed and shared with potential donors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the initial meeting through to completion, the process/project management was extremely fluid. We had a relatively good idea of the visuals we wanted to achieve but always took Steve's lead. His comments were always positive, constructive and more importantly, well-delivered, which helped us to relinquish any preconceived ideas we had and trust him going forward. We were in contact on a very regular basis; we never had to wait for a response, be it via email or phone and were given updates daily, sometimes more than once a day. 

We, as the client shifted the goalposts slightly at times, for which Steve was very accommodating throughout. When we suggested something that would exceed our budget, it was always explained clearly and concisely why this would be the case and what alternatives we could instead consider. We have complete confidence in the website design they delivered and its ability to inform visitors about the charity, and ultimately convert visits to donations.

What was your primary form of communication with Fat Cow Media?

Email or Messaging App

What did you find most impressive or unique about this company?

From the offset, Steve took time to listen and thoroughly understand our desired outcome, which I believe sets FatCow Media apart from other designers and ultimately delivers sensitive, bespoke and appropriate design.

Are there any areas for improvement or something Fat Cow Media could have done differently?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director of a talent management company established in 2013.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We needed help with website development and branding.

SOLUTION

What was the scope of their involvement?

Fat Cow Media originally built our first website and helped us with our branding. We’ve kept working with them since then. Currently, Fat Cow Media is working on a new website for us. We only have the holding page up while the new website is being designed and developed.

What is the team composition?

Fat Cow Media’s team has changed over the years; we’ve worked with 3–4 different teammates throughout our engagement.

How did you come to work with Fat Cow Media?

I can’t remember how we found them, but we’ve been very happy with their work; that's why we’ve kept working with them.

What is the status of this engagement?

We’ve been working with Fat Cow Media since around November 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Fat Cow Media originally developed a great website that many users complimented. This website allowed us to show our services and customers. Now, it feels a bit old, which is why they’re working on building a new one.

Overall, Fat Cow Media is very creative, and their designs are different from other websites. With the new website, Fat Cow Media’s design skills are showing through.

How did Fat Cow Media perform from a project management standpoint?

Fat Cow Media has delivered on time and on budget. Our communication with them is very easy, whether it is via phone calls, Zoom meetings, or email exchanges.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to thank the entire Fat Cow Media team for their responsiveness.

What did you find most impressive about them?

As mentioned above, Fat Cow Media’s responsiveness needs to be highlighted. They’re very quick to address any questions and queries we have and provide a timely solution, which is quite rare for other service providers.

Are there any areas they could improve?

I don’t think there’s any room for improvement for Fat Cow Media. Otherwise, we wouldn’t still be working with them.

Do you have any advice for potential customers?

Don’t be afraid to ask questions and ask for their advice. If you’re unsure about a design or a feature, they’ll always come back to you with different options and suggestions. No matter how advanced you are with technology, they’ll explain things in a very understandable way and give you the best solution possible.

BACKGROUND

Please describe your company and position.

I am the Director of a hospitality & leisure company

Describe what your company does in a single sentence.

Organise corporate events & trade shows

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fat Cow Media to accomplish?

• To create a website for a trade show

SOLUTION

How did you find Fat Cow Media?

• Referral
• Have used in the past

Why did you select Fat Cow Media over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Liked their designs

How many teammates from Fat Cow Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appointed Fat Cow Media to re-create a website for an event trade show.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They produced an excellent website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fat Cow Media delivered on the brief. They were friendly & helpful to deal with and the website was produced on time.

What was your primary form of communication with Fat Cow Media?

Email or Messaging App

What did you find most impressive or unique about this company?

They are knowledgeable, professional and creative.

Are there any areas for improvement or something Fat Cow Media could have done differently?

No, we were very pleased with their work.