Fat Cow Media

BACKGROUND

Introduce your business and what you do there.

I’m the director of Dusties Cleaning, a commercial cleaning company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We needed to redesign our website and improve our SEO.

SOLUTION

What was the scope of their involvement?

Fat Cow Media has redesigned our website from the ground up using WordPress. They’ve asked us questions to gather information about our company, including our story and the services we offer. They’ve also sent us ideas, designs, and content for our approval; however, we’ve given them free rein because we trust them. Their team is currently working on our SEO.

What is the team composition?

We’ve only worked with Steve.

How did you come to work with Fat Cow Media?

I found them through Google and conversed with them about a year ago. Their website looked amazing, so I decided to go with them.

What is the status of this engagement?

We started working together in October 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re so impressed with their work on our website — it looks absolutely outstanding and is everything we wanted. Overall, their work has been phenomenal, and we trust them to continue delivering results.

How did Fat Cow Media perform from a project management standpoint?

They deliver on time and within budget. They’re also very informative and always tell us when something is ready. We communicate via phone calls, emails, and text messages.

Are there any employees from the service provider's team that you would like to shout out to in this review?

Steve is fantastic — he listens to us and delivers exceptional work. He’s also helpful and professional, and we trust his advice.

What did you find most impressive about them?

Fat Cow Media is very professional and always knows what they’re doing. For example, when we were discussing the website, Steve advised us on the best colors to use instead of just going along with what we said.

Are there any areas they could improve?

No, I don’t think there’s anything they need to improve on.

Do you have any advice for future clients of theirs?

Be honest about what you want and listen to their advice.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of a beauty business that does facials and lashes. We also do pamper parties for children, so we basically operate as a mobile aesthetician.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

There was quite a lot of competition in our area, so we needed help with improving our search engine rankings. We wanted to create a basic but effective website to get people's attention, so we hired Fat Cow Media.

SOLUTION

What was the scope of their involvement?

Fat Cow Media designed a new website for us. We asked them to include enough information but not too much. We also spoke in detail about what I wanted on there and the main features we needed.

What is the team composition?

We worked with 2–3 teammates from Fat Cow Media.

How did you come to work with Fat Cow Media?

I did some research on Google and came across Fat Cow Media. They seemed to be quite good at what they did and could get our name out there in the search engine.

What is the status of this engagement?

We worked together from August–October 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fat Cow Media went above and beyond what I thought they could do. I was really happy with the result.

How did Fat Cow Media perform from a project management standpoint?

They were very punctual with what they said and had realistic ideas. Moreover, they were very responsive; I heard back within an hour each time I reached out to them. We communicated via email and phone calls.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Steve.

What did you find most impressive about them?

Fat Cow Media's communication was impressive. They explained everything thoroughly, and the turnaround was very quick.

Are there any areas they could improve?

I honestly can't think of anything they could have done better.

Do you have any advice for potential customers?

Working with Fat Cow Media is worth every penny you spend. You get what you pay for, and they do a great job.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of a small firm of independent financial advisors based in London.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We realized it was time to update our website. We had some new staff members having some changes, and just to make it, we realized the platform was a bit out of date. As a result, we approached Fat Cow Media to help us.

SOLUTION

What was the scope of their involvement?

They rebuilt our website from scratch. We had an old-format website that wasn’t even compatible with viewing it on a mobile phone, so they rebuilt everything. Obviously, they checked in with me to make sure that we liked what they were doing and we saw the development screens before they went live. We provided the biographies and photos that they did for us, and they really did everything else for us.They designed everything, they used WordPress, Flutter, and Adobe. We just let them do everything.

What is the team composition?

We only worked with one person.

How did you come to work with?

We came across them through a referral. We’ve been really impressed with how they respond to any changes made.

What is the status of this engagement?

We’ve been working together since June 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Fat Cow Media has transformed our processes into more efficient and efficient processes, which we appreciate.

How did the company perform from a project management standpoint?

They did an excellent job. They were very aware of our needs and delivered exactly what we needed. They stayed patient with us whilst they produced the new website. They gave me time to check it and gave me enough time to make tweaks, which would take me a little longer than somebody else would. So, they were fantastic. They weren't afraid to let us know if they were going to be out of the office. 

What did you find most impressive about them?

Their personal service and strong commitment to delivering precise products make them stand out. They offer excellent personal services and are quick to respond to our needs. We don’t have to chase them. They just do what we ask. 

Are there any areas they could improve?

No, they’ve been great to work with. 

Do you have any advice for future clients of theirs?

No, they have no areas to improve.

BACKGROUND

Introduce your business and what you do there.

I’m an events director for a hospitality and events business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We’ve hired Fat Cow Media for website design and development. 

SOLUTION

What was the scope of their involvement?

Fat Cow Media has been developing our website from scratch, and they are also helping us build a secondary element for our website. Fat Cow Media is providing training on using the site's backend and advising us on digital marketing strategies. 

What is the team composition?

We primarily work with Steven (Director). 

How did you come to work with Fat Cow Media?

An individual within our company had worked with Fat Cow Media previously. 

What is the status of this engagement?

We started working together in September 2020, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure success on our team and client satisfaction; based on these standards, we consider our engagement with Fat Cow Media successful. 

How did Fat Cow Media perform from a project management standpoint?

We primarily communicate via Slack, phone calls, WhatsApp, and email. Fat Cow Media delivers on time and within budget. 

What did you find most impressive about them?

They go the extra mile to ensure that we are receiving unique and high-quality work. We’ve been highly impressed with their personal approach and speed of service.  

Are there any areas they could improve?

There’s nothing that we can come up with at this point. 

BACKGROUND

Introduce your business and what you do there.

I’m the director of a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We’ve been working with Fat Cow Media for about 10 years on our web design, web development, and digital marketing.

SOLUTION

What was the scope of their involvement?

Fat Cow Media originally built our website on WordPress. Now, they manage it entirely on an ongoing basis. Their team is also in charge of our SEO, which includes keyword research; our PPC, mainly focusing on Google Ads; and our Google Analytics. Whenever we need to update our website, they make those changes. Basically, they manage everything related to our website.

What is the team composition?

I work directly with Steven (Director).

How did you come to work with Fat Cow Media?

We were originally introduced to them.

What is the status of this engagement?

We started working together around 2013.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The amount of inbound leads and web traffic Fat Cow Media has generated for us demonstrates the impact of their work.

How did Fat Cow Media perform from a project management standpoint?

Fat Cow Media’s project management is amazing. Everything has been perfect; that’s why we’ve used them for so long. They’re very professional, deliver very good quality work, and offer amazing customer service. We communicate via email, Zoom, WhatsApp, and phone calls.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Steven.

What did you find most impressive about them?

Fat Cow Media is very clear and to the point. Whatever we ask from them, they do it. Moreover, we hear back from them almost immediately when needed.

Are there any areas they could improve?

I can’t think of anything Fat Cow Media could improve on.

Do you have any advice for potential customers?

Work with them.

BACKGROUND

Introduce your business and what you do there.

I’m a production manager at two companies: Snowed-In Productions and Bronte Film & TV.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We needed to create new websites for both companies. Our goal was to create more modern, elegant, streamlined, and aesthetically pleasing versions of our websites.

SOLUTION

What was the scope of their involvement?

Fat Cow Media designed and developed new websites for both my companies. After an onboarding process, we went through a design consultation for one of the websites first. We started this process with reference images and discussed the pages we needed to include, as well as the technical requirements.

After that process, Fat Cow Media came back with a draft of the website’s homepage, and we provided feedback. We iterated on the design until we were happy with the page before moving on to designing the next page. We continued that process until we were happy with the whole website. The entire process repeated for the second website.

As for the technology stack, I believe that Fat Cow Media used WordPress to build the sites. Both websites were fairly simple; they just presented our company and our projects. Fat Cow Media also offered hosting and maintenance services.

What is the team composition?

I don’t know how many teammates from Fat Cow Media worked on the project; I only spoke to Steven (Director) the entire time.

How did you come to work with Fat Cow Media?

I found them through online research. I initially reached out to them to set up a preliminary call to discuss the project. Then, they gave me a quote and walked me through the vision of what they would provide and how they would perform the project’s tasks. I also went through the same process with a couple of other companies, but we decided to go with Fat Cow Media.

What is the status of this engagement?

I initially contacted Fat Cow Media for a quote in February 2023. The project took place from April–August 2023.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We wouldn’t have been able to create both websites without Fat Cow Media’s help. The quality of their work was great.

How did Fat Cow Media perform from a project management standpoint?

Fat Cow Media was very responsive to our comments and concerns, and overall, they were a pleasure to work with. They had a great response time and were very quick to address our queries and requests. Additionally, they delivered everything on time and on budget. We communicated with them via email and phone calls.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to congratulate Steven on his work.

What did you find most impressive about them?

Fat Cow Media’s communication and adaptability to feedback were impressive.

Are there any areas they could improve?

Fat Cow Media could have improved their attention to detail sometimes.

Do you have any advice for potential customers?

Be transparent and have continuous dialogs with them for big or small things. They don’t have problems with continued notes and feedback.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager of a direct mail marketing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We initially hired them to create a bespoke website that was unique and fast. 

SOLUTION

What was the scope of their involvement?

We’ve been working with Fat Cow Media for many years, so they’ve helped us with a few different projects. One of the projects they’ve assisted us with has been designing and developing a mobile-responsive website. They’ve also been responsible for copywriting, producing content, and providing SEO services. 

What is the team composition?

We work with 2–3 people, including a project manager and an individual that handles the SEO services. 

How did you come to work with Fat Cow Media?

We found them through online research. We looked at several companies but were most impressed with their previous work and decided to move forward with Fat Cow Media. 

What is the status of this engagement?

We started working together in July 2011, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They built the website to our requirements, and we’ve been pleased with the design. We’ve measured the success of the SEO services through the increasing traffic we’ve seen over the years and the improvement in the number of leads and inquiries on the website. 

How did Fat Cow Media perform from a project management standpoint?

The team has been highly responsive, and if we ever have a question, they get back to us immediately. We typically communicate via email and phone calls. 

What did you find most impressive about them?

We’ve been impressed with Fat Cow Media's communication skills and consistency in ensuring they care for our needs. They also supply us with excellent guidance and clearly explain our options so we can make the right decision. 

Are there any areas they could improve?

There’s nothing I can come up with. 

BACKGROUND

Introduce your business and what you do there.

I'm the business development manager for the Russian Language Center. Our primary focus is providing Russian language lessons to interested learners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

Fat Cow Media designed and built our website 10 years ago, and they have been helping us maintain it ever since.

SOLUTION

What was the scope of their involvement? 

Unfortunately, I don't recall all the details as it's been several years since our initial engagement. The design and development process lasted approximately three months. We initially shared numerous ideas and submitted our text and photographs to Fat Cow Media.

We went through some iterations and had meetings to finalize our plans. They provided us with guidance and a lot of good advice throughout the development process.

The website features a helpful calendar where our team can input upcoming events. Additionally, there is a banner at the top that displays various advertisements scrolling across the screen. They also integrated our Twitter feed onto the website.

What is the team composition?

Currently, our team collaborates with Steve (Director).

How did you come to work with Fat Cow Media?

We found Fat Cow Media through a Google search. We met with a few different people, and Fat Cow Media was the nicest. They made a good impression, and they were very responsive. We were impressed by their ideas and found their pricing to be reasonable. 

What is the status of this engagement?

We have worked with Fat Cow Media since June 2013, and it is ongoing. They are responsible for maintaining the website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The team at Fat Cow Media produces excellent quality work. We have seen a rise in the number of students visiting our website. Our website ranks on the first page of Google for Russian lessons. 

How did Fat Cow Media perform from a project management standpoint?

They have been great. We have not encountered any issues.

We primarily communicate through email. 

What did you find most impressive about them?

Whenever there are problems, the Fat Cow Media team is always responsive and ensures that they are dealt with promptly.

Are there any areas they could improve?

I can't think of any areas where they can improve because they continue to do an excellent job.

Do you have any advice for potential customers?

I don't have any specific advice to give right now.

BACKGROUND

Introduce your business and what you do there.

I’m an admissions and marketing assistant for a school group with 13 schools. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fat Cow Media?

We hired them to create two websites for us.

SOLUTION

What was the scope of their involvement?

Fat Cow Media has designed and developed our main trust website and a website for one of our schools. Our internal line manager provided the team with spreadsheets, documents, a list of the pages and subpages we wanted, and all the links we needed. We also explained what we wanted from the websites. 

Currently, Fat Cow Media updates both websites for us constantly and regularly. 

What is the team composition?

Steve (Director) is our main point of contact. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Steve has been great. 

How did you come to work with Fat Cow Media?

I wasn’t involved in the hiring process; our managers hired Fat Cow Media. 

What is the status of this engagement?

We started working with them in June 2020, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The websites Fat Cow Media have created are very important as they're our primary advertisement tools. If a parent wants to move from one area to another or find out details about a school, the main point of contact is our website, even to find out our number or email address. 

How did Fat Cow Media perform from a project management standpoint?

Although I wasn't involved in the initial development, I'm now the one who contacts Fat Cow Media for updates, and they're always responsive and quick. They finish updates within 24 hours. 

What did you find most impressive about them?

We've discussed what we can do and how, and Fat Cow Media always gives good advice and offers options. We tell them what we're thinking, and if it's not possible, the team provides new ideas or different ways to do things. 

Are there any areas they could improve?

There's nothing they could do better; they've been absolutely great. 

Do you have any advice for potential customers?

Get in touch with Fat Cow Media; they have really good advice, know what can be done, and will provide different options.