What evidence can you share that demonstrates the impact of the engagement?
Working with Steve has been a really great experience. He has a good sense of humor, patience, and tolerance for dealing with people who are very unfamiliar with what he does. We have been very impressed with his skills in planning, and especially with his industry knowledge.
He deals with almost every kind of business, from pop music videos to banks, to night clubs. It shows you how effective his methods are that they are applicable to such a wide range of businesses.
How did Fat Cow Media perform from a project management standpoint?
They are always very quick to respond. Often times if we’re discussing and you need to see something in order to visualize it, he’ll have it to you within several hours. Communication, in general, is excellent.
Steve also has the unique ability to be able to break things down and explain them to me as if I were seven so that I can understand it more deeply, but without being condescending. That’s something I really appreciate about his approach.
What did you find most impressive about them?
If I had to name one most impressive thing, it would be that he delivers exactly what he says he will. A lot of businesses have the problem of over-promising and under-delivering, but with him, it’s actually often the other way around. He’ll tell you what he’s going to do, and then you’ll actually get that plus a little bit more that he decided you needed as well.
Are there any areas they could improve?
I’m sorry I can’t think of anything more interesting, but there’s really nothing I wish he would do differently.
Do you have any advice for potential customers?
Trust his process, because he really knows what he is doing. Don’t be too proud to let someone explain what you should do with your business.