Exato Software

BACKGROUND

Please describe your company and position.

I am the CFO of Mainfreight

Describe what your company does in a single sentence.

we are a global logistics provider that offers managed warehousing, domestic and international freight forwarding.  

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

We hired Exato Software with the goal of having a more cohesive view of our entire warehousing and supply chain network. We needed better insights into warehouse performance, shipment tracking, demand forecasting, and understanding customer preferences. This was vital to improve decision making and optimize our operations. Our previous system was fragmented and lacked the capability to integrate and analyze large datasets effectively.

SOLUTION

How did you find Exato Software?

• Online Search
• Referral

Why did you select Exato Software over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The service proviuded included the migration of existing data, integration of multiple data streams, and the development of data warehousing and analytics solutions. They also included a scalable data lake architecture, real time data integration pipelines, advanced analytics dashboards, and a unified view for tracking shipment and warehouse activities. Their team provided training and ongoing support to ensure we could fully harness the power of the new system effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With the new system in place, we now have a centralized hub that gives us a better visibility into our entire operation. Shipment tracking has become more transparent, with alerts that have significantly reduced delays. Demand forecasting has improved our inventory management, helping us avoid stockouts and excess inventory. The new sysytem also gave us insights into customer preferences are now more accurate, leading to better strategic planning and targeted marketing efforts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained clear and open communication throughout the project, which made the collaboration successful. They also ensured to deliver each goal on time, keeping us well informed of progress at every step.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to handle complex data integration tasks and also ensure user-friendly data visualization tools was impressive. They genuinely cared about our long-term success, not just the immediate project, which is rare.

Are there any areas for improvement or something Exato Software could have done differently?

We were impressed at their work and saw no area that need to be improved.

BACKGROUND

Please describe your company and position.

I am the CEO of John Lewis & Partners

Describe what your company does in a single sentence.

We go above and beyond to offer quality products and outstanding service to the people who matter most which is you, our customers. Because for us, it’s personal.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

We intended to upgrade our disaster recovery strategy, we also wanted ensure that our data was secure and could be quickly recovered in the event of any incident. We were concerned about potential data loss, especially with the increasing demand for uninterrupted service from our clients.

SOLUTION

How did you find Exato Software?

• Online Search
• Referral

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They performed a detailed assessment of our existing infrastructure and the specific needs of our business. They implemented AWS Backup to ensure our data was not only backed up but also easily recoverable. Additionally, they set up applications across multiple AWS regions, enhancing our system's availability and resilience.  We also got a business continuity plan designed to suite our operations, and thorough documentation that ensured our team could easily manage the new systems. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We witnessed a smooth transition to the new systems, which not only stregnthed our data security but also gave us peace of mind knowing our operations could withstand unexpected disruptions. The ability to recover data swiftly during our initial tests showed the effectiveness of the implemented solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered every component on schedule and maintained open lines of communication throughout the project. Whenever we had questions or needed adjustments, they were responsive and accommodating, demonstrating a genuine commitment to our success.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They took the time to understand our unique business style and tailored their services accordingly. Their team worked diligently to ensure that the implementation was smooth and that our staff got the training to handle the new systems.

Are there any areas for improvement or something Exato Software could have done differently?

They were impressive but documentation some times made the process slow.

BACKGROUND

Please describe your company and position.

I am the CEO of a university

Describe what your company does in a single sentence.

We are a University that prides our self  in not imagining the future, rather we create it. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• When we decided to enhance our alumni relations, we faced the challenge of creating a platform that would genuinely engage our alumni and foster connections with the university. We needed to build an Alumni Engagement Portal where alumni could easily connect, share achievements, and engage in mentoring and networking opportunities. We also wanted to provide a space that not only celebrated their successes but also kept them connected to current students and the institution.

SOLUTION

How did you find Exato Software?

Online Search

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Exato Software to develop an Alumni Engagement Portal suited to our needs. The requirement included designing an easy to handle user interface, developing a database for managing alumni information, and implementing features such as event registration, mentorship matching, and achievement sharing. They delivered a fully functional portal with secure user authentication, a messaging system for direct communication between alumni and students, and a calendar feature for upcoming events and workshops. The team also provided detailed user documentation and training sessions for our staff to ensure smooth adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Alumni have actively started using the portal to reconnect with peers, and we noticed significant increase in event participation compared to previous years. A lot of them have reached out to express how much they appreciate having a centralized place to share their successes and mentor students.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was exceptional they delivered each phase on time and maintained open communication throughout the process. Whenever we had a question or a request for adjustments, they were responsive and accommodating, often providing solutions we did not even consider.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Exato Software didn't just develop a product, they collaborated with us, offering insights that enhanced the outcome. Their attention to detail and willingness to adapt were truly impressive.

Are there any areas for improvement or something Exato Software could have done differently?

Nothing comes to mind, as they worked with us like partners towards our goals and not just as a company we hired.

BACKGROUND

Please describe your company and position.

I am the Chief Executive Officer of Canus Logistic

Describe what your company does in a single sentence.

We provide a wide variety of transportation services. We also operate within all the provinces of Canada and in 48 states across U.S.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• With outdated and disjointed systems, we lacked critical insights into stock levels, shipment statuses, and inventory turnovers, resulting in inefficient workflows and delayed order processing. We needed a partner to help optimize warehouse management, and automate key processes to support our growing business needs.

SOLUTION

How did you find Exato Software?

• Online Search
• Referral

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed a comprehensive Cloud Consulting and Supply Chain Visibility solution using AWS IoT Greengrass and AWS IoT Analytics to enhance our warehouse and shipment operations. Their work involved creating an interconnected system that easily captures, processes, and analyzes data from various devices and sensors. Key deliverables included integrating AWS IoT Greengrass to enable smooth data flow to the cloud, customizing AWS IoT Analytics for insights into inventory turnover, order processing, and stock levels, and implementing automated alerts for critical events like low inventory and shipment delays. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing the solution, our warehouse operations experienced a significant transformation. We obtained  knowledge of stock levels, shipment stages, and turnover percentages which in turn allowed us to make the right calls on when to restock as well as the logistics management. The system also offered great clarity in the control of stocks and reduced the order processing time remarkably. This in turn led to an overall improvement in the effectiveness of the supply chain.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained clear communication throughout the project and kept us informed about progress of the project, they  delivered on schedule and their approach to potential challenges made the entire experience reassuring.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Exato Software was their ability to thoroughly understand our operational challenges and create a suitable solution. They did not just provide a technical fix. Their expertise in leveraging AWS IoT Greengrass and IoT Analytics to deliver actionable insights was exceptional. 

Are there any areas for improvement or something Exato Software could have done differently?

They could reduce the documentation process but our experience working them was a nice one.

BACKGROUND

Please describe your company and position.

I am the CEO of Brown Thomas

Describe what your company does in a single sentence.

We are a luxury retail store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• We wanted to ensure that all our critical data and applications were securely backed up and that there was a comprehensive disaster recovery plan in place. As a retail business, the stakes were high we needed the confidence that our operations could continue smoothly in the event of system failures or data breaches.

SOLUTION

How did you find Exato Software?

Online Search

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They automated regular backups of critical customer, sales, and inventory data while establishing systems for quick, automated disaster recovery. The team developed contingency plans to ensure business continuity in case of data breaches or system failures and implemented continuous monitoring with real time alerts to detect any discrepancies in the backup process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our systems were thoroughly tested during simulated disruptions, and we successfully restored services quickly without any impact on customer experience. This enhanced our confidence in dealing with unexpected downtimes, ensuring our business remained resilient.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered everything on time, maintained transparent communication, and provided updates on the project progress regularly. Whenever we had questions or specific requirements, they were responsive and adapted the solution to fit our evolving needs.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did not just follow a checklist they actively looked for additional ways to secure our systems. They identified gaps in our initial data retention policies and recommended refinements that strengthened our security posture even further. 

Are there any areas for improvement or something Exato Software could have done differently?

They were times when delay came up but overall they were able to resolve it and the experience was impressive.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Delivered UK Ltd

Describe what your company does in a single sentence.

 We deliver overnight parcels and pallets, international delivery, plus haulage, distribution and fulfilment solutions. We are also part of the two most successful UK overnight networks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• Our primary goals were to reduce delivery times, optimize fuel consumption, and gain better predictability in customer demand across different regions. We wanted to enhance our resource allocation and inventory management, ensuring that we could meet the demands of our growing client base more efficiently, all while maintaining our position as part of the UK's most successful overnight delivery networks.

SOLUTION

How did you find Exato Software?

Online Search

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team analyzed our traffic patterns to identify the most efficient delivery routes, which significantly helped in reducing our overall delivery times and fuel consumption. They also integrated AWS AI tools to predict customer demand for parcels and pallets in various regions, providing us with real time data to optimize resource allocation and inventory management. We also got a custom AI-driven logistics solution, a predictive analytics dashboard for demand forecasting, and smooth integration with our existing systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a much clearer view of traffic patterns, which allows us to proactively adjust our delivery routes, leading to faster deliveries and more satisfied customers. The AI driven demand forecasting has been a game changer for us, enabling us to allocate resources precisely where and when they are needed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They maintained clear communication throughout the project phases, ensuring that we were informed of progress at every step,  and they also ensured all goals were met at the required time.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They took the time to understand our specific business challenges and provided services to meet those needs. The way they integrated the AWS services into our logistics operations demonstrated not only their technical skills but also their commitment to delivering solutions that align with our long term goals.

Are there any areas for improvement or something Exato Software could have done differently?

They were a bit strict on documentation but overall the experience working with them was great.

BACKGROUND

Please describe your company and position.

I am the Supply Chain Planning Director of Princess Yachts International

Describe what your company does in a single sentence.

Princess Yachts International designs, manufactures luxury yachts and also host events such as international boat shows, and hosting a number of customer events in the UK and overseas to welcome Princess owners and enthusiasts to enjoy our products and each other's company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• We wanted to offer our customers easy access to exclusive concierge services for booking moorings, fine dining reservations, and other premium experiences directly through the app. Additionally, we needed the app to feature a rich library of exclusive content, including videos, interviews, and articles about yachting and luxury living, to further engage our audience. Our goal was to enhance our customer engagement by creating a digital platform that complements the high-end experience we offer through our yachts and events.

SOLUTION

How did you find Exato Software?

• Online Search
• Referral

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The app allows users to book moorings, make restaurant reservations, and access curated lifestyle experiences in just a few taps. They also integrated a content hub that includes a library of interviews, articles, and behind-the-scenes videos, all designed to the interests of our discerning customers. The app’s user interface was designed to reflect the elegance and exclusivity that our brand embodies. Key deliverables included the app design, backend integration with third-party concierge services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app has greatly enhanced the overall customer experience. Our clients now enjoy the convenience of booking luxury services directly through their mobile devices, a process that used to be a more manual process. The content hub has also seen impressive engagement, with many users regularly consuming our exclusive yachting related content. The app has become an important touchpoint for us, particularly during international events where customers and yacht enthusiasts are eager to engage with our brand through exclusive digital experiences.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to our needs and flexible when we needed to make adjustments along the way. All key goals were met on time, and they maintained open lines of communication, keeping us informed of progress at every stage. Whether it was a minor design change or adding a new feature, they were quick to implement changes without compromising quality or timelines.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to fully understand the luxury market we operate in and translate that into a digital product that reflects our brand's prestige. Exato Software didn't just build an app they delivered a platform that elevates the customer experience and reinforces the exclusivity of our brand. Their understanding of how technology can enhance the luxury lifestyle was truly impressive.

Are there any areas for improvement or something Exato Software could have done differently?

Honestly, we were very pleased with the outcome and the working relationship with Exato Software, and no area of improvement comes to mind.

BACKGROUND

Please describe your company and position.

I am the CEO and Owner of N-Medtech

Describe what your company does in a single sentence.

N-MEDTECH brings extensive Healthcare IT workflow knowledge acquired from supporting 5000 + users at Leading Hospitals including Stanford University Medical Center, and Mount Sinai.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

We hired Exato Software for cloud migration to AWS and to develop an enterprise application to streamline workflows. Our goals were smooth cloud transition, enhanced scalability, and optimized web and mobile app integration.

SOLUTION

How did you find Exato Software?

• Online Search
• Clutch Site

Why did you select Exato Software over others?

• Good value for cost
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For our IT company, ., Exato developed a comprehensive workflow knowledge for healthcare IT that included tools for annotating images, tests, audio, and videos. Features on both iOS and Android include encryption, multi-user collaboration, cloud integration, support for import/export, and qualify control measure.

They also handled and provide on UI, cloud migration to AWS, ensuring scalability, offline capabilities, and ensures testing, security audits with encryption and compliance with privacy regulations and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Exato delivered a 30% system performance boost, zero downtime during migration, a 40% reduction in manual processes, and a 25% increase in user satisfaction. These results demonstrated clear project success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exato’s project management was excellent. They delivered all items on time, adhering to the agreed timeline. Their team was responsive, addressing our needs promptly and making necessary adjustments as the project evolved. Communication was smooth, and they ensured we were kept in the loop at every stage.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep technical expertise and ability to deliver complex solutions with precision and efficiency. Their flexibility and commitment to meeting deadlines while maintaining high quality set them apart. The team's proactive communication and problem-solving approach were also unique.

Are there any areas for improvement or something Exato Software could have done differently?

Overall, the project was a success, but one area for improvement could be more detailed documentation during the handover phase. While the team was responsive in explaining everything, having more comprehensive written guides would have made the transition smoother for our internal teams.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Datasaur

Describe what your company does in a single sentence.

Datasaur develops productive tools that design for data labelling needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• We hired Exato to develop a mobile app to improve internal operations and enhance our client platform. Our goals were seamless integration, scalability, and staying within budget and timeline. Exato exceeded our expectations with a robust solution that boosted productivity and user engagement.

SOLUTION

How did you find Exato Software?

• Online Search
• Clutch Site

Why did you select Exato Software over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Exato developed a data labeling mobile app with tools for image, test, audio, and video annotation for for our cyber security company. The iOS and Android includes some features like encryption, multi-user collaboration, cloud integration, impor/export support, and qualify control measure.

They also handled and provided UI and cloud migration to AWS, ensuring scalability and offline capabilities, and ensuring testing, security audits with encryption, and compliance with privacy regulations and support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Exato’s project led to a 40% boost in user engagement, a 30% rise in team productivity, and a 25% reduction in operational costs. The app's scalability and smooth integration made it a clear success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exato's project management was outstanding. They delivered milestones on time, were highly responsive to our needs, maintained clear communication, and adapted to changes seamlessly.

What was your primary form of communication with Exato Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Exato was their deep expertise and innovative approach to problem-solving. Their team's ability to translate complex requirements into user-friendly solutions was remarkable. Additionally, their commitment to client satisfaction and continuous improvement set them apart from other companies we’ve worked with.

Are there any areas for improvement or something Exato Software could have done differently?

While our experience with Exato was largely positive, one area for improvement could be enhancing their communication during the initial phases of the project. A more detailed breakdown of timelines and expectations would have further streamlined our collaboration. However, their responsiveness and willingness to adapt quickly mitigated this concern.

BACKGROUND

Please describe your company and position.

I am the Creative Director of Kinomatic

Describe what your company does in a single sentence.

Customized knee and hip replacements using 3D patient modeling and virtual reality.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Exato Software to accomplish?

• API-driven solution

SOLUTION

How did you find Exato Software?

• Online Search
• Clutch Site

Why did you select Exato Software over others?

• Pricing fit our budget
• Company values aligned

How many teammates from Exato Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our main task with Exato Software was workflow automation and coordination. The health care industry is extremely disjointed, and communication isn’t very efficient. Our focus was on creating an app that would help coordinate the events around a person’s care and get them accomplished in a timelier manner. The app will track communications in real time and make the system more accountable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Every week, Exato Software shows us what they’ve accomplished. We’ve seen consistent progress, which our management and executive teams here appreciate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Exato Software has phenomenal project management. We talk daily over the phone and use Slack for team communication. They require very little oversight.

What was your primary form of communication with Exato Software?

Email or Messaging App

What did you find most impressive or unique about this company?

We’re building something unique and revolutionary, and Exato Software is able to adapt to our needs and be flexible with what we want. They shift quickly and help us be agile to hit our goals as we learn and change along the way.

Are there any areas for improvement or something Exato Software could have done differently?

There’s nothing I can think of