Exato Software

BACKGROUND

Please describe your company and your position there.

I am owner of the Tax Advisory and Consulting firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Exato Software, and what were your goals?

We wanted to serve our clients better and extend our reach amongst people finding trouble in calculating and depositing TAx on time. To resolve this we hired Exato to provide IT solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received a reference from one of our known who has been a client of Exato Software. He spoke highly about their services and skills.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wated an easy to use Web-App that works on every browser and on mobile phone. This website should be user-friendly and provide details at every step for any novoice client to get the work done.

How many people from the vendor's team worked with you, and what were their positions?

There were four people that worked with me before and during the developemnt. Their positions were Project Manager, 1 Sr. Developer, 1 Jr. Developer and 1 designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My clients gave me a very positive feedback about website. They were able to calculate their tax by providing details and also verify their calculation online. It is already bringing new leads every day as people can log on to websote easily through phone.

Describe their project management style, including communication tools and timeliness.

They use Agile methodology for project menegagement. I was aware of the development on day to day basis. The design and other documents were also reguolarly discussed with me before finalizing.

What did you find most impressive or unique about this company?

The kind of understanding they developed during the development about problems of client and my objective was heartening. Our communication improved with every passing day as they were able to pick crucial points easily and deliver perfectly.

Are there any areas for improvement or something they could have done differently?

The testing of every release is done very diligently which at times takes extra time. I would recommend them to find a shorter way of doing it without compromising the quality, if possible.

BACKGROUND

Please describe your company and your position there.

I am the Owner of A1CarzSelfDrive. We provide cars for rent to tourists, professionals like photographers, and to troupes that come for surveys, video shoots, celebrations, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Exato Software, and what were your goals?

We hired Exato Software to develop a website for us that describes our services and is easy to use. We also wanted them to take care of rankings and popularity of site over different search engines.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did some research on the internet and talked to folks who have worked with the company before. the feedback was encouraging and we decided to give the task to Exato.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our Site has been developed in Dotnet. The design and development were not very difficult as it is a simple site but making it rank higher on Google and other search engines was.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a Project manager, Sr. SEO, SEO, Designer, and developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The site was ready ad launched within the timeline we asked. In a duration of three months we could see the site ranking higher on search engines, we also started to get leads and queries as they took care of social media marketing as well.

Describe their project management style, including communication tools and timeliness.

They shared the Analytical tools and other kinds of dashboards to let us check the progress. They had to innovate and change their strategy pretty frequently to popularize the site which we were always aware of. The project manager was available for a minimum of 8 hours on phone/skype and email for us to clarify any doubts.

What did you find most impressive or unique about this company?

Their work culture is exemplary. We knew that our project is not very high-end in terms of money but their professionalism was flawless, and they kept every promise diligently.

Are there any areas for improvement or something they could have done differently?

They have a process that is to be followed if we suggest any change. everything has to go down on paper and approved before it is implemented. here they can probably cut down the process to make it quicker.

BACKGROUND

Please describe your company and your position there.

I am owner of Promptspace crowdfunding platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Exato Software, and what were your goals?

We wanted a website where people can start a fundraiser and can receive money online from donors to help an individual, organization, community, or group.

SOLUTION

How did you select this vendor and what were the deciding factors?

Exato Software suggested an interactive website that would provide all the details of our work. This website acts as a bridge between donors, our organization and people, communities ad societies in need. It will also have a secured payment gateway to get donations from donors all over the world. This site will also give details of ongoing social work and the ones for which we need support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a clear imagination of the portal, Exato Software had to implement it into reality, mitigating all the risk factors involved, keeping interface easy to use and understand, and maintaining strict adherence to government policies and regulations.

They produced wireframes and designs for our approval and documented the logical flow of the project to make us understand the way real project is supposed to work. They placed proper content over website to guide a user to let him complete the process smoothly. They have tried sincerely to keep forms and other details simple, clear and precise. They also ensured implementation of security protocols to keep users and donor’s privacy and safety guaranteed.

The portal is in Laravel and SQL and can handle multiple fundraisers for multiple causes at any single point of time. Any donor can select fundraiser of his/her choice and donate money online through payment gateway. Any needy can start a fundraiser by providing necessary documents and details and urge donors for monetary support through our platform.

Our platform can flash a new fundraiser to thousands of regular donors and even more occasional donors in a second which makes raising money for a pious cause easy, simple and secured.

How many people from the vendor's team worked with you, and what were their positions?

They gave us three Laravel developers with a Project Manager, one database developer ad UI/UX designer and a QA.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The designs they produced were simple but leave no scope for avoidance of any policy, protocol, or regulation. The easy interface design that allows even a layman to start fundraiser or donate money was awesome that exceeded our expectation. The beta version released before launch to general users brought pleasing feedback.

Describe their project management style, including communication tools and timeliness.

Their Agile/Scrum methodology kept us updated throughout development process. We had time to check and verify every development and project got completed smoothly. Their feedback, incorporation, and report system ensured timely completion of the beta version and final project. They also showed great flexibility in handling small changes and suggestions.

What did you find most impressive or unique about this company?

Their ability to understand and imagine the project from every standpoint – user, donor and portal owner. Their suggestions were most of the time very impressive and effective. Their punctuality, sincerity and innovativeness were very special which I needed dearly to complete a project like this one.

Are there any areas for improvement or something they could have done differently?

They put lot of energy in doing the paperwork and urge customer to do so. No verbal conversation holds any authority unless it has been conveyed through a mail or a document. May be software development can go smoothly only when points are there on the paper or it is helpful for them to assign task to members of their team if they have even small requirements and changes on paper.

BACKGROUND

Introduce your business and what you do there.

I’m a managing partner at Our Mind Works, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Exato Software?

We had an idea for a staffing solution to help companies daily. We wanted to save time by automating the process.

SOLUTION

What was the scope of their involvement?

Exato Software is helping us build our project that will be done in three phases. There was an initial design, and when we presented our idea, they came up with a different approach and design that was more scalable. We adopted that in phase one.

We’re using Angular, .NET, and SQL server. Right now, the data is a manual process. We're asking end users of businesses to catch the data manually. For the next milestone, we plan to use an AI or a kind of API that can read the data itself. Someone can upload the document, and we should be able to read the document.

I’ll be able to upload a resume to one of the websites and be able to get 60-80% data in that prefill format. That’s going to save time rather than inputting the data from scratch. In phase two, we’re working on automating the process. In phase three, we’re going to include our timesheet process. It will be a time tracking application for staffing companies.

Currently, we’re completing the first phase and moving to phase two. We’ve received the final code and documentation and the technical design document from them.

What is the team composition?

I interact with the project manager. There’s a UX designer, a TechOps person, a database person, and four developers.

How did you come to work with Exato Software?

We liked the POC, timelines, and the approach they presented.

How much have you invested with them?

We’ve invested $25,000.

What is the status of this engagement?

Our engagement with Exato Software started in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team came up with a template design approach that I really like. They took interest in our solution, making suggestions. We released the beta to one of the companies, and they started using it. So far, they like it. After we complete phase two, we should be able to go into the market.

How did Exato Software perform from a project management standpoint?

Their project management style is good. They’re helpful with the small changes we request. We use Jira, and we gave them a draft. They put all of the user stories in Jira. Each week, we have a checkpoint meeting.

What did you find most impressive about them?

I like our partnership. When we gave them our initial requirements, their team came up with the design idea. They have a timely response. When I go through the demo and had questions for them before presenting it to customers, they helped out jumped on the call. They try to accommodate us.

Are there any areas they could improve?

The only thing is to not focus on too much documentation because it’s going to be multiple phases. I understand that because it’s a fixed budget project, they wanted to make sure any changes are documented so they can identify it later on. We were able to resolve that, and I’m completely satisfied with what they’ve done.

Do you have any advice for potential customers?

You should take their partnership. Clients will benefit by going with them. Be clear upfront on what your plan, goals, and timelines are.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of a startup. We’re developing a marketing platform for restaurants using AI.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Exato Software?

We completed our concept and USP (unique selling proposition) and are now raising funds, so we needed a new and better website. We needed to redo our website so we hired Exato Software.

SOLUTION

What was the scope of their involvement?

We asked Exato Software to develop our new website in addition to fixing the analytics that weren't working. The new website was built from scratch — it is a one-page site built on WordPress. We also provided them with all the designs and graphics to implement into the site.

They fixed the different analytics on the site and ensured Google Analytics will work well. They made it so the different goals are being reported properly and we can use Hotjar for recording it, which wasn’t working before. 

What is the team composition?

We only interfaced with the CEO. I know there were some developers, but I don’t know how many resources they put on the project. 

How did you come to work with Exato Software?

They were referred to us by one of our shareholders. We had a limited budget and had asked for a few quotes and references, and their quote was much lower than the others. We decided to go with them because we felt they had the most cost-effective proposal.

How much have you invested in them?

We spent about $500 on the project.

What is the status of this engagement?

Our engagement with Exato Software ran from September–December 2020.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of the website is very good, and it is working fine. They delivered it on time and allowed more iterations than we anticipated due to changing our strategy during development. We had to make some adjustments, but they were extremely flexible in accepting those changes and delivered quality results in the end.

How did Exato Software perform from a project management standpoint?

It wasn’t a complex project, but we didn’t have any problems with their project management performance. We communicated mainly through email, Skype, and WhatsApp.

What did you find most impressive about them?

They were a very cost-effective and flexible team to work with. The best quote we had was 10 times higher than what we spent with them.

Are there any areas they could improve?

It wasn’t a major issue, but they could have been a bit more driven on some solutions. They were very flexible, but they could have shown a bit more leadership.

Do you have any advice for potential customers?

Be very prompt in giving them feedback and clear directions. 

BACKGROUND

Please describe your company and your position there.

I am a partner of Social Media company that works in the Entertainment industry specifically.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Exato Software, and what were your goals?

We had a challenge to service our viewers with update information, in real-time with digitally clean and crisp images and smoothly running videos. The portal which we wanted should be fast, scalable and should handle heavy media files and videos along with rush of visitors.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had a few calls along with our Technical Consultants to assess the skills and ability of the team of Exato Software. After detailed discussions and long calls we were convinced that these guys can get the job done. Previously when we were doing our research to find most efficient Software Partner for our work we had a very positive review of Exato Software from their past clients.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The technologies used for our software are Dotnet, Angular and MongoDB. It is deployed on AWS. The scope of work included that new visitor shall be acknowledged and shall be kept a track of. Portal shall also allow people to load their videos with some relevant info that will get published only when our Admin Approves. It also had a backend panel from where Content Admins can upload videos, images, content and other kinds of information to flash over Frontend.

How many people from the vendor's team worked with you, and what were their positions?

There was a regular team of 8 developers and designer with a Project Manager. From time to time experts from other fields like testing, AWS, Devops also joined whenever needed.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The most important aspect of the portal was the ease of use and easiness to find information. It was also necessary that portal should be very engaging and bring forth newly uploaded videos and news that is trending for visitors to access. Exato Software delivered a project that perfectly fulfilled these most important demands of the portal.

Describe their project management style, including communication tools and timeliness.

They work with Agile methodology and kept us update with development. The development and enhancement work of the portal is still going on and we always remain well aware of the plans.

What did you find most impressive or unique about this company?

The most impressive quality of the team is the enthusiasm with which they take up the project. Their zeal kept us charged and motivated always. They were always coming up with new ideas, they did research on their own to decide most attractive and engaging UI. The kind of ownership they take of the project is very impressive.

Are there any areas for improvement or something they could have done differently?

In my opinion as non-technical person they could have handed over the testing part to us. It was always that they tested it first at their end, sent us the report and once all was Ok they will hand us over the release to test. But it is my opinion and since work they have done is fascinating so I feel that they are right.

BACKGROUND

Please describe your company and your position there.

My company provides Self-driven cars to Tourists and local working/non-working people. I am Business owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Exato Software, and what were your goals?

We wanted to reach out to people who are living in nearby location and need a transportation. We also wanted top reach out to people coming to Rajasthan as tourists or for work.

SOLUTION

How did you select this vendor and what were the deciding factors?

Exato Software was referred to us by one of their old client. The kind of feedback we received about their work ethics and sincerity encouraged us to trust them for our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted a Website that is user-friendly and responsive. We also wanted it to rank high in major search engines. The scope of work included full functional website that transfers queries of visitors to our mail box and gaining high rank on keywords.

How many people from the vendor's team worked with you, and what were their positions?

Designer, Developer, SEO and a project manager worked regularly throughout the development duration.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website was delivered well before time. The SEO was done very well too and on few selected keywords our website was ranking in top 10 over couple of search engines.

Describe their project management style, including communication tools and timeliness.

They use Scrum methodology and use JIRA for project management. There was a weekly meeting and project manager was always available on phone/skype for other communication. Progress report particularly about SEO along with Data was supplied through emails.

What did you find most impressive or unique about this company?

Although our project was not big and very challenging but they delivered whatever was promised on time and with sincerity. They treated us like a valued client irrespective of profit margin.

Are there any areas for improvement or something they could have done differently?

In small projects they can shorten their analysis part.