Eleven Reviews (15), Pricing, Services & Verified Ratings

Creative web design & branding for e-commerce

Eleven is an award winning, creative web deisgn and branding Shopify ecommerce agency for direct to consumer brands with purpose.

We connect purposeful D2C brands with cutsomer by developing unique, stand-out creative that delivers commercial results.

If you're launching, re-branding or delivering a new campaign we can accelerate your growth with brand creative, built on a world leading commerce platform, Shopify.

We operate for those who have the ambition, the will and the vision to place creative at the centre of their strategy.

Min project size
$5,000+
Hourly rate
Undisclosed
Employees
2 - 9
Year founded
Founded 2020

Service Lines

Branding: 35%
E-Commerce Development: 30%
Web Design: 25%
Low/No Code Development: 10%

Select Focus Area

Branding Focus

Brand messaging: 25%
Brand strategy: 25%
Corporate identity: 20%
Product branding: 20%
Naming: 10%

No Code Development

Webflow: 100%

E-commerce Systems

Shopify: 100%

Frameworks and CMS

React: 100%

Industries

eCommerce: 90%
Advertising & marketing: 10%

Clients

Small Business (<$10M): 100%

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate Undisclosed

Rating for cost 5 /5

What Clients Have Said

Eleven offers budget-friendly pricing and good value for cost, with project investments ranging from $11,000 to $63,000. Clients appreciate their responsiveness, timely delivery, and ability to align with project goals, ensuring high-quality outcomes and effective communication throughout.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 10 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Brand Packages

starting at $5,000/total

Eleven Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.9
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

No Notable Areas for Improvement

Across multiple reviews, clients have not identified any significant areas for improvement in Eleven's services. They consistently meet and exceed client expectations, reflecting their commitment to excellence.
Strong Understanding of Client Industries

Clients commend Eleven for their deep understanding of various industries, which informs their strategic approach to projects. This expertise allows them to create tailored solutions that effectively address unique client challenges.
Efficient and Responsive Project Management

Eleven's project management is praised for its efficiency and responsiveness. They consistently deliver projects on time and within scope, adapting to client feedback and maintaining clear communication throughout the process.
High Client Satisfaction and Positive Outcomes

Clients report high satisfaction with Eleven's work, noting measurable outcomes such as increased conversion rates, improved brand authority, and enhanced user engagement. Eleven's contributions have directly supported client growth and success.
Excellent Customer Service and Communication

Clients appreciate Eleven's excellent customer service and communication skills. They are praised for being easy to work with, highly available, and responsive to client needs, fostering strong collaborative relationships.

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Eleven Reviews

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E-Commerce Development Web Design
Shopify
$10,000 to $49,999
Apr. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are design-orientated, rapid movers, and detail-focused without cutting corners, which impressed us."

Mar 7, 2025

E-Commerce Lead, Beverage Co

Anonymous

Other industries
London, England
51-200 Employees
Online Review
Verified

Eleven has developed a custom Shopify theme for a beverage company.

Thanks to Eleven's work, the client has achieved a conversion rate that surpassed industry benchmarks. The team has delivered items on time, maintained a high-quality standard, and communicated via virtual meetings. The team has been detail-oriented, quick, and design-focused, which has stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Ecommerce Lead of a beverage company.

Describe what your company does in a single sentence.

Helping find calm in the chaos

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven to accomplish?

Shopify Development

SOLUTION

How did you find Eleven?

Other

Why did you select Eleven over others?

Pricing fit our budget
Great culture fit
Good value for cost
Company values aligned

How many teammates from Eleven were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shopify Custom Theme Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Superior conversion rate to industry benchmarks

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time and always to a high standard.

What was your primary form of communication with Eleven?

Virtual Meeting

What did you find most impressive or unique about this company?

They are design-orientated, rapid movers, and detail-focused without cutting corners, which impressed us.

Are there any areas for improvement or something Eleven could have done differently?

RATINGS

5.0

UX/UI Design Web Design
UX Strategy
Confidential
Apr. - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Eleven was very responsive to feedback even when timescales were very tight."

Jun 2, 2023

Head, School

Stephen Holsgrove

Education
London, England
11-50 Employees
Online Review
Verified

Eleven designed and implemented a clean website across desktop and mobile platforms from existing brand guidelines.

The new site is easy to update and has a clean design. Eleven was very responsive to feedback, even when timecales were tight.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of the school

Describe what your company does in a single sentence.

Independent Secondary School

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven to accomplish?

Modern, clean website accros all platforms
Easy to update

SOLUTION

How did you find Eleven?

Referral

Why did you select Eleven over others?

Pricing fit our budget
Great culture fit
Referred to me
Company values aligned

How many teammates from Eleven were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Design and implement a new clean website across desktop and mobile platforms from existing brand guidelines. The website must be very easy for the end user to update and incorporate google analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

End user experience of the new site Ease of updating

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Eleven was very responsive to feedback even when timescales were very tight. The project was delivered within the time frame that we anticipated.

What was your primary form of communication with Eleven?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsiveness to feedback. Clean simple design ideas. Excellent choice of platform.

Are there any areas for improvement or something {provider_name} could have done differently?

None

RATINGS

5.0

Branding Graphic Design Logo UX/UI Design
Less than $10,000
March 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered high-quality outputs in a very short amount of time."

Mar 17, 2023

Head of Growth, Fragrance Subscription Startup

Hannah Cooke

Other industries
London, England
1-10 Employees
Online Review

Eleven provided branding services for a fragrance subscription startup. The team developed a new visual identity for the client. They created a new logo, color palette, typography, and other brand assets.

Eleven successfully delivered a new brand toolkit in a timely manner. The team was easy to work with — they were receptive to feedback and quick to implement changes. Their ability to produce high-quality deliverables within a short amount of time impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Growth

Describe what your company does in a single sentence.

Fragrance subscription start up

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven to accomplish?

Develop new brand visual identity

SOLUTION

How did you find Eleven?

Referral

Why did you select Eleven over others?

Good value for cost
Other

What was the size of Eleven’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of new brand visual identity including new logo, colour palette, typography and example swipes, delivered in a brand toolkit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of new brand toolkit

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All project milestones were delivered on time, feedback was welcomed and actioned quickly.

What was your primary form of communication with Eleven?

Virtual Meeting

What did you find most impressive or unique about this company?

They delivered high-quality outputs in a very short amount of time.

RATINGS

5.0

Branding Graphic Design Logo
Confidential
May - Sep. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their project management was on point, and they adjusted to our schedule as needed."

Mar 6, 2023

Co-Founder, MADE Football

Adam Raimes

Other industries
London, England
1-10 Employees
Online Review

Eleven was hired by a sports consultancy for their branding services. Their task involved developing a strong brand identity and designing various marketing materials.

The client was pleased with the deliverables. Eleven leveraged their in-depth knowledge and expertise to produce quality results in a timely manner. Moreover, the team was very proactive in terms of suggesting unique ideas to improve the client's vision. They were flexible and communicative as well.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of MADE Football

Describe what your company does in a single sentence.

A sports consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Eleven to accomplish?

Create a powerful brand identity
Assist in the creation of key strategic documents including sales-materials.

SOLUTION

How did you find Eleven?

Referral

Why did you select Eleven over others?

Great culture fit
Good value for cost
Referred to me
Other

What was the size of Eleven’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

As a new start-up consultancy, Eleven were engaged at inception to take full strategic lead on brand identity delivering a comprehensive Brand Tool Kit. In addition, we worked closely with Eleven to develop our core sales materials and templating, receiving both design and strategic inputs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Execution of deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A real strength of Eleven's approach is their communication - lear messaging, quick response and reaction time, all delivered in a genuine and personable fashion. Their project management was on point, and they adjusted to our schedule as needed.

What was your primary form of communication with Eleven?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

Eleven's ability to deliver exceptional ideas and add value beyond what you just see on the page. Ben (Founder & Creative Director) and his team are compelling story tellers and the design work to accompany is just as impressive. As a new consultancy, we were not only delivered our product, but engaged and educated along the journey. The value added helped shape our approach in building out many other areas of our business and will no doubt guide our future approach.

RATINGS

5.0

"We will be using Ben, Isabel and the Team for all our future requirements."

Content Marketing
$50,000 to $199,999
Aug. 2021 - Mar. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They delivered what we needed exactly."

Aug 1, 2022

Consumer Marketing Director, Future plc

Craig Niven

Media
London, England
1,001-5,000 Employees
Online Review
Verified

A media production company hired Elever for content marketing services. The team managed script writing and overhauled the client's acquisition marketing creative.

Eleven successfully delivered and overhauled the client's script, which improved their CSAT within four weeks and led to a 9% reduction in repeat contact. Despite working remotely, their utilized teamwork to ensure the project's success. They were quick, efficient, and flexible.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Responsible for all Future PLC's consumer revenues business, across 100 digital and print magazine brands. Look after acquisition, retention, product, operations, partnerships and new product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Eleven?

Various: 1- script writing. Our customer service function was in desperate need of improving after seeing stagnant improvements in our customer satisfaction performance, and seeing our current scripts prompting repeat contact.

Eleven delivered a comprehensive overhaul of our scripts which delivered a 7pp improvement in CSAT within 4 weeks of launch and directly contributed to 9% reduction in repeat contact over the same period. 2- overhaul of our acquisition marketing creative and improved efficiency of creative delivery, looking after multiple brands and creative format.

Speed, flexibility and efficiency key. Eleven were perfect for the job.

SOLUTION

How did you select Eleven and what were the deciding factors?

Speed, efficiency and flexibility. Ability to find the right skillset at a good price.

Describe the project in detail and walk through the stages of the project.

See above boxes.

How many resources from the Eleven team worked with you, and what were their positions?

1x copywriter for script writing A creative team (flex up/down based on demand) to deliver creative across brands & format.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

See above boxes.

How effective was the workflow between your team and theirs?

Very. Eleven were fully remote and worked with our team very well.

What did you find most impressive or unique about this company?

Speed, efficiency and flexibility.

Are there any areas for improvement or something they could have done differently?

No. They delivered what we needed exactly.

RATINGS

5.0

Showing 11-15 of 15 Reviews

Brand strategy & identity

If you need a new brand from scratch or want to stress test your current brand and its positioning then we can help. Our team of brand specialists will work with you to tease out your brand vision, mission and values. Then the creative magic takes place - creating visual representation of this that will capture and engage with your audiences.

Small

A simple brand for a start-up to get you to market

$5,000 /total

Logo Design
Color Palette
Brand Font Family & Font Files
Visual Design Guide
Number of Revisions: 1
5 week delivery

Medium

Comprehensive brand or re-positioning

$10,000 /total

Logo Design
Color Palette
Brand Font Family & Font Files
Mission Statement
Brand Icons and Illustrations
8 week delivery

Large

Detailed brand strategy and creative execution

$20,000 /total

Logo Design
Color Palette
Brand Font Family & Font Files
Mission Statement
Vision Statement
10 week delivery

Features	Small $5,000 /total	Medium $10,000 /total	Large $20,000 /total
Logo Design
Color Palette
Brand Font Family & Font Files
Mission Statement	–
Vision Statement	–	–
Values Statement	–	–
Brand Icons and Illustrations	–
Visual Design Guide
Number of Revisions	1	2	unlimited
Business Card Design
Tagline	–
Presentation Template	–
Email Signature
Brand Strategy	–	–
Number of Concepts	1	2	3

Small $5,000 /total
Logo Design
Color Palette
Brand Font Family & Font Files
Mission Statement	–
Vision Statement	–
Values Statement	–
Brand Icons and Illustrations	–
Visual Design Guide
Number of Revisions	1
Business Card Design
Tagline	–
Presentation Template	–
Email Signature
Brand Strategy	–
Number of Concepts	1

Medium $10,000 /total
Logo Design
Color Palette
Brand Font Family & Font Files
Mission Statement
Vision Statement	–
Values Statement	–
Brand Icons and Illustrations
Visual Design Guide
Number of Revisions	2
Business Card Design
Tagline
Presentation Template
Email Signature
Brand Strategy	–
Number of Concepts	2

Large $20,000 /total
Logo Design
Color Palette
Brand Font Family & Font Files
Mission Statement
Vision Statement
Values Statement
Brand Icons and Illustrations
Visual Design Guide
Number of Revisions	unlimited
Business Card Design
Tagline
Presentation Template
Email Signature
Brand Strategy
Number of Concepts	3

Contact Eleven

If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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Eleven

Creative web design & branding for e-commerce

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Eleven Review Insights

Overall Review Rating

Top Mentions

Review Highlights

No Notable Areas for Improvement

Strong Understanding of Client Industries

Efficient and Responsive Project Management

High Client Satisfaction and Positive Outcomes

Excellent Customer Service and Communication

Reviews mentioning:

Eleven Reviews

E-Commerce Development & Design for Beverage Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development for School

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding Services for Fragrance Subscription Startup

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Branding & Design for Sports Consultancy

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Content Marketing for Media Production Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Packages

Brand strategy & identity

Small

Medium

Large

Contact

Connections