eCommerce Today - Shopify Plus Agency

BACKGROUND

Please describe your company and position.

I am the Manager of WILD LIFE MILLIONS

Describe what your company does in a single sentence.

We sell organic international premium brands for cosmetics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• SEO

SOLUTION

How did you find eCommerce Today?

Online Search

Why did you select eCommerce Today over others?

• Great culture fit
• Good value for cost

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They offered professional advise on E-Commerce development, fixed technical and visual errors as well as kick-starting sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We obtained traffic to our website and sales conversion were evident.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely prompt. All issues were professionally and accurately addressed.

What was your primary form of communication with eCommerce Today?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their excellent communication and problem-solving skills. They were a highly organized team.

Are there any areas for improvement or something eCommerce Today could have done differently?

Not any as of now.

BACKGROUND

Please describe your company and your position there.

I am the owner of the store based in Canada, we offer products for home decoration and interior design

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today?

Re-design the site and improve the ease and speed of browsing and performance during the customer's shopping

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose them from good reviews and their quick response to my requirements

Describe the project in detail and walk through the stages of the project.

I told them about my requirements, sections, shape and colors, and they presented a vision and made some modifications until we reached what was required

How many resources from the vendor's team worked with you, and what were their positions?

I dealt with two designer and manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A speed score of 54 Before he was only 18

How effective was the workflow between your team and theirs? 

Their cooperation, seriousness, and professionalism at work were impressive.

What did you find most impressive or unique about this company?

Professionalism, speed of response and follow-up

Are there any areas for improvement or something they could have done differently?

They are good, I don't think there is anything, but they can offer integrated offers with a discount that suits everyone

BACKGROUND

Please describe your company and your position there.

I am the owner of a clothing store. I sell luxury cocktail dresses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today, and what were your goals?

Web Development: Shopify store.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose this vendor based on their portfolio and cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped me from scratch with my shopify store, they helped me choose the theme and they implemented everything I asked for.

How many people from the vendor's team worked with you, and what were their positions?

Valentina was my project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love that my website is very easy to WW

Describe their project management style, including communication tools and timeliness.

We communicated via Zoom and Google workspace. Valentina responded pretty quickly every time I wrote to her.

What did you find most impressive or unique about this company?

They understood exactly what I wanted to achieve.

Are there any areas for improvement or something they could have done differently?

No, they are professionals and everything was perfect before I made my website live.

BACKGROUND

Please describe your company and your position there.

I am the owner of the Mons Mellis bakery, the first artisanal bakery in Brasov, Transylvania, near Dracula's castle.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today, and what were your goals?

Scalling business

SOLUTION

How did you select this vendor and what were the deciding factors?

Best services and results

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Shopify solutions

How many people from the vendor's team worked with you, and what were their positions?

• A project manager
• one team leader

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We hope to grow and expand our business in all Europe

Describe their project management style, including communication tools and timeliness.

Perfect cooperation

What did you find most impressive or unique about this company?

They are open to discussing everything, with open minds.

Are there any areas for improvement or something they could have done differently?

I don't think anything should be changed right now. The difference between them and others is the innovation and the power of communication

BACKGROUND

Please describe your company and your position there.

I'm the General Manager of an online & offline store that provides professional products for gardens, parks and forests.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today, and what were your goals?

We hired this team to design and develop a full Shopify store. They created a rich, accessible, and optimized website, proving their excellent knowledge and experience in this field. We wanted an online store with immediate positive results (sales) and we got it.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for web developers and found this team. They already had some very good reviews. We had a short chat about our project and I felt that "click". I am a busy person and I need someone who can understand very quickly what I want. So after that, we had a video call to complete the details.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a few online meetings to discuss our goals. We set some well-developed stages of the project:

• Shopify theme development & customization
• integrate plugins
• upload products
• payment gateway
• contact form
• post-purchase UGC
• cart abandonment strategy
• website integration with Google/Facebook
• accounting system integration

How many people from the vendor's team worked with you, and what were their positions?

We started working with a project manager and as the project developed, the tasks were delegated to the corresponding members: Senior Performance Specialist, designer, SEO team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, our sales increased month after month. Customers love our very friendly website. Dashboard so easy to use for us. At the very beginning, we wanted one order/day and now we have 3-4/day.

Describe their project management style, including communication tools and timeliness.

We had video calls from time to time, in order to discuss our future steps and goals. We keep in touch almost everyday by e-mail. If we have technical issues or if we want something to be changed - they act very quickly and they give us so precious advices.

What did you find most impressive or unique about this company?

Working with this team is nothing short of amazing. They have deep knowledge of Shopify, their commitment to our project was exceptional. We loved their assistance in managing the development of a project from inception to go-live and beyond. The communication is quick and direct, I'm not in the field at all, but I easily understand every step.

Are there any areas for improvement or something they could have done differently?

No, everything was so custom made for us and we are happy to work forwards with this team.

BACKGROUND

Please describe your company and your position there.

I have an online k-beauty store, my position here is to be merketer and social media manager, grow our platform and presence online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today, and what were your goals?

We wanted eCommerce Today to help us setup e-mails and pop-ups on the web page, so we could grow our business.

SOLUTION

How did you select eCommerce Today and what were the deciding factors?

The deciding factors were: - structured plan, - time of realisation, - reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope was to grow our number of orders and we received that in the first week of collaborating

How many people from the eCommerce Today team worked with you, and what were their positions?

2 people, who was engaged 100%

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In the first week we saw results, how our orders keept growing

Describe their project management style, including communication tools and timeliness.

All th communication we had was officially by e-mails, they made video calls to explain to us how things work.

What did you find most impressive or unique about this company?

Their engagement in your business, tips they are giving and how fast and good they are working

Are there any areas for improvement or something they could have done differently?

Nope, nothing at all, Everything is done excellently.

BACKGROUND

Please describe your company and your position there.

I am the Digital Marketing and Communication Manager for Atlas Copco Compressors Canada.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today, and what were your goals?

We hired eCommerce Today to help us fix our Shopify account and redesign it. Our challenge was that customers were not able to order online there was an issue with our Shopify account and another challenge was to make it attractive and user friendly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We chose eCommerce Today because they were very helpful and hands on. They took control of the project and it went smoothly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They helped us with our Shopify account.

How many people from the vendor's team worked with you, and what were their positions?

We only had eCommerce as a vendor.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just received our first sales from our platform so we are very pleased with the outcome.

Describe their project management style, including communication tools and timeliness.

Stefan was very helpful and always available to jump on a call.

What did you find most impressive or unique about this company?

They did not need a lot of support from our side. They were to fix our problem on their side.

Are there any areas for improvement or something they could have done differently?

No areas.