eCommerce Today - Shopify Plus Agency

BACKGROUND

Please describe your company and position.

I am the director of lola luna

Describe what your company does in a single sentence.

Manufacture and sell lingerie and swimwear

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• increase my customer number
• help me to manage the marketing in general

SOLUTION

How did you find eCommerce Today?

Online Search

Why did you select eCommerce Today over others?

• Pricing fit our budget
• Good value for cost

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecommerce provides me different services like adwords management, regular emailing advertisement, website management and design.
They help me for any questions i may have ,and they reply very quickly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My turnover has increased by about 30%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are extremely present.
As soon as i contact them, they reply (in the hour)
My need are various and they are always competent for solving the problems.
My feeling is that they have a team with various skills, wich is very convinient for me , because i am alone to manage my company about the marketing.

What was your primary form of communication with eCommerce Today?

Virtual Meeting

What did you find most impressive or unique about this company?

Availability, skill, prices (and kindness, which is not negligible)

Are there any areas for improvement or something eCommerce Today could have done differently?

i cannot reply at this question , because i don't know

BACKGROUND

Introduce your business and what you do there.

I'm the business owner of a beauty and cosmetics company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eCommerce Today?

My main challenge was to create a website for my store, so I hired eCommerce Today to help me out.

SOLUTION

What was the scope of their involvement?

eCommerce Today has developed a Shopify website for me without using code-based development — that was my main request. I wanted my website to be clean and precise, so I didn't want scripts on it. Their team has also been in charge of the website design and continuous maintenance. Moreover, they now help me with email marketing automation and SEO. Every week, they help me launch new campaigns.

What is the team composition?

Currently, I have two teammates from eCommerce Today working on my website.

How did you come to work with eCommerce Today?

I found them on Google and found out that they were also part of a private group of business owners. I heard very good feedback about them, so I scheduled a call with Stefan (Founder & CEO).

I understood everything Stefan explained to me about online stores, email marketing, and SEO, which made me trust him. Their price was also very good, and I really liked their offer, so I went with them.

How much have you invested with them?

I've spent $20,000.

What is the status of this engagement?

My first contact with eCommerce Today was in March 2024, but the project started in April 2024. Our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

eCommerce Today has delivered a website just like I had imagined — their team has met my requirements very easily. Although I know that we need time before SEO yields significant results, I'm currently seeing success in our email marketing. About 25% of our total income currently comes from our email marketing work.

How did eCommerce Today perform from a project management standpoint?

eCommerce Today responds to all of our queries within one working day, and they've developed my website very fast. We communicate via email and Google Meet. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I would like to give a shout-out to Andreea (Director of Projects) and Diana (Marketing Specialist & Shopify Expert), who have been very helpful.

What did you find most impressive about them?

Although I haven't worked with any other agency to compare, I like everything eCommerce Today does. Thanks to them, I don't have to work on my website. They take care of everything.

Are there any areas they could improve?

I can't think of anything they could improve. 

Do you have any advice for future clients of theirs?

If you want your e-commerce website to get done as soon as possible, contact eCommerce Today.

BACKGROUND

Please describe your company and position.

I am the CEO of PINLU SOLUTION, LDA

Describe what your company does in a single sentence.

We are a shoes brand.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• Design of Team
• E-mail marketing
• SEO

SOLUTION

How did you find eCommerce Today?

• Online Search
• SHOPIFY

Why did you select eCommerce Today over others?

• High ratings
• Pricing fit our budget
• Company values aligned
• THEY PRO-ACTIVENESS

How many teammates from eCommerce Today were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Webdesign , e-mail marketing and SEO.With these scope the site was wonderful, more funcional and with an extraordinary better organisation, products are better distributed, so e-commerce did it the way I expected. REGARDING E-MAIL MARKETING THEY ALSO DID A VERY SPECIALISED JOB!! WELL DONE TO E-COMMRCE

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

NUMBERS OF TRAFFIC IS GROWING

Describe their project management. Did they deliver items on time? How did they respond to your needs?

THEY RESPONDED QUICKLY TO MY NEEDS WITH CALL MEETINGS, THEY MANAGE THE PROJECT WITHIMMEDIATE PROFISSIONALISM AND WITH A LOT OF ETICS AND WISDOM

What was your primary form of communication with eCommerce Today?

Email or Messaging App

What did you find most impressive or unique about this company?

WHATIMPRESSED ME THE MOST WAS THE WAY THEY SHOW KNOWLEDGE AND THE WAY THEY DEAL WITH CUSTMOER. VERY ATTENTIVE AND PROACTIVE. THEY DELIVERY TIME IMPRESSED ME.

Are there any areas for improvement or something eCommerce Today could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the executive of Step Ahead Shoes

Describe what your company does in a single sentence.

We are a retail women's footwear store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• To set up Klaviyo Flows

SOLUTION

How did you find eCommerce Today?

Referral

Why did you select eCommerce Today over others?

Referred to me

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They migrated my email list from Mailchimp to Klaviyo and set up flows.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The attributed revenue clearly indicates that the E-commerce Today flows I've implemented are quietly generating income for me behind the scenes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their responsiveness and clarity in every email were truly exceptional. I was thoroughly impressed by the top-notch quality and professionalism evident in their work.

What was your primary form of communication with eCommerce Today?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their commitment to maintaining a consistently high standard of work.

Are there any areas for improvement or something eCommerce Today could have done differently?

Not that I am aware

BACKGROUND

Please describe your company and position.

I am the Owner/CEO of Humble Beast Clothing

Describe what your company does in a single sentence.

My company sells confidence through clothing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• Email system

SOLUTION

How did you find eCommerce Today?

• Online Search

Why did you select eCommerce Today over others?

• Good value for cost
• Referred to me

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Working on my email funnel & ensuring customers receive emails effectively where they are in the funnel. Incorporating great messaging & the use of my graphics to engage the customer

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The overall ending result of how the emails are structured and flow together. Comparing the work to how it was previously vs the updated version

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was perfect. Delivered everything on time and provided free services as well.

What was your primary form of communication with eCommerce Today?

• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of work between all team members. The whole project was completed to perfection

Are there any areas for improvement or something eCommerce Today could have done differently?

No complaints

BACKGROUND

Please describe your company and position.

I am the Owner of a gourmet food retailer

Describe what your company does in a single sentence.

Gourmet Food Retail

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• Website Design
• Ecommerce Platform
• Email Marketing
• Advertising -Google Ads

SOLUTION

How did you find eCommerce Today?

• Referral
• Vetted Shopify experts

Why did you select eCommerce Today over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Responsive design mock up
• mock presentation
• set up and instillation of Shopify
• Theme development
• Custom content and app integration
• Ecommerce customization with products and category architecture
• Search Enhancement
• Payment processing setup
• Shipping configuration
• POS integration
• Marketing and sales platform integration
• Content implementation
• Shopping cart optimization
• SEO Architecture review
• Quality Control
• Site launch
• Fulfillment testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Continued growth of the business and a 53% increase year over year in websales

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and ahead of schedule on projects.

What was your primary form of communication with eCommerce Today?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Responsiveness of staff and quick turnaround on all projects.

Are there any areas for improvement or something eCommerce Today could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of a Beauty Products Company

Describe what your company does in a single sentence.

E comerce with products for professionals in nail industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• Unifing the comunication with the clients trough emails
• Redesign website- integrating different tools/aps
• Email marketing creating/optimisation

SOLUTION

How did you find eCommerce Today?

Referral

Why did you select eCommerce Today over others?

• High ratings
• Close to my geographic location

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Redesign website, migrating to new design all applications, redesign all emails/notifications. Planning emails for campaigns, resolving different situations in Shopify platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Numbers of persons accesing the emails, and the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered always ahead of time and answerinf promptly to the comunications

What was your primary form of communication with eCommerce Today?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their Shopify knowledge was impressive.

Are there any areas for improvement or something eCommerce Today could have done differently?

Not sure

BACKGROUND

Please describe your company and position.

I am the Chief Operations Office of Sophias Style

Describe what your company does in a single sentence.

We are an online retailer of children's clothing, shoes, accessories and gifts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• Streamline Workflows
• Optimize Website - improve speed, sales and traffic
• Marketing - email and social media campaigns

SOLUTION

How did you find eCommerce Today?

Referral

Why did you select eCommerce Today over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from eCommerce Today were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This is an ongoing project however we have tasked the eCommerce Today team with creating and maintaining a monthly email and social media marketing calendar. They have created more than 250 marketing emails and more than 150 social media posts and ads. They have maintained our paid search projects and grown sales by more than 30% while cutting costs 60%. The team has streamlined our processes to be more efficient and cost effective.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reducing our paid advertising budget by 60% but increasing sales by over 30%. Dropping our operations budget by 50%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are on time and very responsive with rush projects, etc. Their communication is top-notch.

What was your primary form of communication with eCommerce Today?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their willingness to listen to our requests and advise us on the feasibility of completing said requests. They always explained themselves thoroughly and were always available for answering questions or concerns.

Are there any areas for improvement or something eCommerce Today could have done differently?

none. Very impressed

BACKGROUND

Please describe your company and position.

I am the Manager of WILD LIFE MILLIONS

Describe what your company does in a single sentence.

We sell organic international premium brands for cosmetics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCommerce Today to accomplish?

• SEO

SOLUTION

How did you find eCommerce Today?

Online Search

Why did you select eCommerce Today over others?

• Great culture fit
• Good value for cost

How many teammates from eCommerce Today were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They offered professional advise on E-Commerce development, fixed technical and visual errors as well as kick-starting sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We obtained traffic to our website and sales conversion were evident.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Absolutely prompt. All issues were professionally and accurately addressed.

What was your primary form of communication with eCommerce Today?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their excellent communication and problem-solving skills. They were a highly organized team.

Are there any areas for improvement or something eCommerce Today could have done differently?

Not any as of now.

BACKGROUND

Please describe your company and your position there.

I am the owner of the store based in Canada, we offer products for home decoration and interior design

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCommerce Today?

Re-design the site and improve the ease and speed of browsing and performance during the customer's shopping

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose them from good reviews and their quick response to my requirements

Describe the project in detail and walk through the stages of the project.

I told them about my requirements, sections, shape and colors, and they presented a vision and made some modifications until we reached what was required

How many resources from the vendor's team worked with you, and what were their positions?

I dealt with two designer and manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A speed score of 54 Before he was only 18

How effective was the workflow between your team and theirs? 

Their cooperation, seriousness, and professionalism at work were impressive.

What did you find most impressive or unique about this company?

Professionalism, speed of response and follow-up

Are there any areas for improvement or something they could have done differently?

They are good, I don't think there is anything, but they can offer integrated offers with a discount that suits everyone