Building products that matter.

The Europe's top developers, designers and strategists.

Founded in 2010, we build custom software for startups, mid-size businesses and large enterprises, helping them reach their full potential and increase profit.

DPD, Western Union, Gett, Fly and other global companies rely on our custom web and mobile solutions in their day-to-day operations.

Our offices: London, Tel Aviv, Kharkov, Larnaca

Our principles: We keep your ideas safe; We're easy to work with; We deliver on-time.

Web Development

  • Business websites and blogs
  • Community portals and e-learning systems
  • Web platforms

Technologies and Tools:

Front-end: HTML5 & CSS3, Angular JS; Back-end: Node js, Ruby on Rails, PHP, Python, .NET; CMS: WordPress, Magento, Drupal, Joomla

Mobile Development

  • iOS apps
  • Android apps
  • TV apps (Roku, Apple TV, etc.)
  • Cross-platform apps

Technologies and Tools:

Native: Objective-C, Swift, JavaScript, Android SDK, Java, C/C++; Cross-platform: React Native, Xamarin, PhoneGap, Unity, Sencha Touch; TV: BrightScript, TVMLJS

Other services:

  • UI/UX, Graphic Design
  • Software testing
  • Technical Support 
  • Marketing Support
  • Technology Consulting             
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2010
Show all +
Kharkiv, Ukraine
headquarters
  • Eastern Peak
    Klochkivska str.
    Kharkiv 61000
    Ukraine
    +1 415 501 0087
other locations
  • Eastern Peak
    1 Shankar St
    Herzliya, T 4672501
    Israel
    +972 (9) 374-0318
  • Eastern Peak
    575 5th Ave
    New York, NY 10017
    United States
    415.501.0087
  • Eastern Peak
    1 St Katharine's Way
    London E1W 1UN
    United Kingdom
    +44 (0)20 8068 4946
  • Eastern Peak
    Quay St
    Manchester M3 3JE
    United Kingdom
    +44 (0)20 8068 4946
  • Eastern Peak
    58 Oxford Street
    Birmingham B5 5NR
    United Kingdom
    +44 (0)20 8068 4946
  • Eastern Peak
    Rue de la Filature 40
    Geneva 1227
    Switzerland

Portfolio

Key clients: 

DPD UK, Gett, Western Union, Cobra

Gett - global taxi service.

#1 for on-demand corporate transportation globally driving half the Fortune 500.

 

Taxi service launched in 57 cities including New York, London, Manchester, Liverpool, Edinburgh, Glasgow, Leeds, Moscow, St Petersburg and all across Israel. Built by our core team from the ground up.

Fly - a leading mobile phone manufacturer in Asia

ROM/Firmware for both Android and a custom OS.

Western Union

A platform to observe the results of competitors on a daily basis.

  • A comprehensive web crawling engine and data mining system for various financial information to be collected, normalized and analysed. 
  • An adaptive and customizable reporting dashboard with extensive data visualization tools.
  • Complete integration with the internal company BI system and reporting services. 

Kasefet - financial service

Service that centralizes all your financial accounts in one place.

  • A data mining system to collect and analyse consumer financial data from multiple sources.
  • A user’s dashboard with personalized suggestions and offers from service partners.
  • Integration with financial data sources such as retail banks, insurance companies, utility companies etc. 

Allayo - Virtual Health Assistant

Virtual health assistant, a comprehensive healthcare platform.

  • Mobile app development
  • Web development

Troduce

Anonymous Career Opportunities.

For startup companies and anonymous professionals to be introduced locally.

Design and web development (Angular JS).

Features:

  • Anonymous profile
  • Unique searching capabilities.
  • Every applicant is hand screened.
  • Interact easily.

Predict That

Predict That allows you to make a prediction by picking a roster of players for a game or just predict how an individual player will do in the game.

  • Design

  • Mobile app development

  • Web development (AngularJS)

Bonshine

Marketing website, web platform and mobile apps for an environmentally friendly, waterless car wash solution.

The service brings the flexibility and real-time response of the digital era to the carwash industry, revolutionizing the way people see the car cleaning service.

Reviews

Sort by

SDK for Enterprise Solution Platform

“They’ve done an excellent job in delivering our scope.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2017 - Ongoing
Project summary: 

Eastern Peak developed software development kits, supplementing the in-house team with additional resources. They built plug-ins or connectors for PHP and .NET components.

The Reviewer
 
11-50 Employees
 
San Francisco, California
CTO, IT Firm
 
Verified
The Review
Feedback summary: 

The ongoing collaboration has produced clear results, with 27 successfully completed projects delivering 461 connectors for customers’ use. The team is flexible, communicative, and dedicated, ensuring continuity in the assigned resources throughout projects.

BACKGROUND

Introduce your business and what you do there.

I am the CTO and co-founder of a Software-as-a-Service enterprise provider. We focus on localization solutions for websites and applications that need to be adapted to multiple local markets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastern Peak?

We have our own engineering team, but needed access to different skillsets . Technology moves fast and even though we have our own stack, we need to support our customers around different platforms. Finding and hiring full-time developers for single use cases was not easy, but some of our customers required SDKs [software development kits] for connecting to PHP and .NET components.

SOLUTION

What was the scope of their involvement?

They provided highly talented offshore resources for specific technologies. They make sure that those resources deliver and that they can be made available in a very short time.

Our customers use different technologies. In order to integrate to our Java platform, an SDK is required. The work involved building plug-ins or connectors for us.

They developed a PHP SDK used by customers to support specific frameworks. Another customer needed the same SDK to support WordPress so Eastern Peak hired engineers for this purpose.

What is the team composition?

I worked with five people from their team. Their project manager is our primary point of contact, but I have talked to everyone on their team.

How did you come to work with Eastern Peak?

They contacted us over LinkedIn, but we didn’t need additional resources at the time. They proposed a one-project trial and did a great job.

What is the status of this engagement?

We started working with them in August 2017. The SDK development project took two months to complete. The collaboration is ongoing, and we plan to expand their team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Eastern Peak delivered 27 projects since we’ve started working together. Those connectors have been used by 461 of our customers. They’ve done an excellent job in delivering our scope.

They delivered our SDK one month early. Because we liked working with the developer, we kept him on even if there is not enough work to do.

How did Eastern Peak perform from a project management standpoint?

We appreciate the team dynamic and the flexibility they show. When requesting resources, some of our members want to work with the engineer directly, without a project manager. Eastern Peak allowed this, but they also provide managers when necessary—working with our marketing team, for example. They adjust their approach to meet our demand.

We use Slack for communication. I can contact them at any time, including late at night. They’ve worked hard to remain responsive and they answer us fast. They’ve worked during weekends just to deliver on time.

I was impressed by their effort, so I gave our account manager a bonus. His main role is to make sure that everyone is happy and available, and to provide more resources when we need them. Otherwise, we communicate with the engineers directly. We prefer to be in touch with the engineers directly, so we haven’t relied heavily on them for management.

What did you find most impressive about them?

None of the companies we worked with in the past actually delivered. They make promises and present great engineers in the beginning, but, after the contract is signed, those senior engineers are replaced by juniors. Eastern Peak guaranteed that this would never happened . The resources we were assigned are our own. They’re never lost or shared without our permission.

Are there any areas they could improve?

There is always room for improvement. They’re a small-to-medium company and we would appreciate it if they had a bigger pool of resources. At one point, we needed .NET or other technology skillsets by the next day, but they couldn’t accommodate that. However, their one-week delivery time time is still faster than finding developers in our own city.

A local presence in our country would make everything easier for us, from the financial side. International transactions are not easy to deal with, so I would love to work with a local branch.

Do you have any advice for future clients of theirs?

Focusing on direct communication with the engineers is a good approach. Using Slack is also faster than email.

It’s a good idea to put together a long-term plan, particularly when it comes to how many engineers will be needed in three or four months. Finding resources takes one or two weeks, unless they are immediately available.

5.0
Overall Score The experience is great, and they are very responsive.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They commit to deliver on time, especially when long-term planning is made.
  • 4.5 Cost
    Value / within estimates
    The price is fair, but we always hope for a discount.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have done.

Web Dev for Event Management Platform

"They feel like they are part of the team."

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Eastern Peak has helped develop a web-based event management platform that enables guests to view agendas and purchase tickets while helping organizers generate analytics and reports. 

The Reviewer
 
51-200 Employees
 
Tel Aviv, Israel
VP R&D, Event Management Firm
 
Verified
The Review
Feedback summary: 

Collaboration with developers from Eastern Peak has progressed smoothly, quickly, and productively. Their employees integrate seamlessly with the in-house team's Agile workflow, delivering high-quality work throughout the entire development timeline. They are both trustworthy and dedicated. 

BACKGROUND

Introduce your business and what you do there.

I am the VP of R&D at an event management startup. We are a one-stop-shop AWS platform that allows organizers across the globe to build successful events. Our development is based in Israel and Ukraine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastern Peak?

We needed help with development for our event management platform.

SOLUTION

What was the scope of their involvement?

Professional conferences—whether in HR, technology, or any other industry—often attract hundreds or thousands of attendees. Organizers usually set up a website to display the agenda, speakers, and other information, and allow people to purchase tickets.

When arriving at an event, a mobile app shows the attendee the agenda and speakers while enabling them to chat with everyone in the event community. On the organizer side, the app provides an easy drag-and-drop layout. It also allows them to build event contents, analytics, and reports.

Eastern Peak was mostly focused on the frontend and backend of the web platform, rather than the mobile app. They have mostly worked with React.js and Backbone, which are the technologies we use. Our tech stack also includes React.js and React Native for the frontend, and Java and Kotlin for the backend, running on Tomcat 8 and Engine 8. We use multiple data sources, like Elasticsearch, RDS with MySQL, and Redshift.

We work with four squads in an Agile manner. One or two Eastern Peak employees work within each of our squads. They have a strong background in other technologies, and they have been able to recruit very strong, collaborative developers for us.

What is the team composition?

We initially brought on three or four people from their team, but recently grew the team to six people. They surprised us by quickly getting us very good candidates. We are hiring much more quickly with Eastern Peak than with any of our other development sources.

I have been working with a point of contact on the HR side, and have worked with Alexey Chalimov [CEO, Eastern Peak] regarding finances. They are permanent employees until we decide differently.

We didn’t just hire anyone that comes from them. We had our own recruiting process, which includes an assignment and interview. This helps us to evaluate the qualities we are looking for in a candidate.

How did you come to work with Eastern Peak?

The CEO of Eastern Peak has a personal relationship with someone from our company. Both of our companies are based in Israel in a small community.

How much have you invested in them?

We spent between $30,000—$40,000.

What is the status of this engagement?

We began working with them in January of 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The velocity of the team has been very effective for us, and the quality of their work has been fine. They are making great progress working as part of a heterogeneous team here in Israel. Everyone is very happy. The onboarding of our recent additions to the team went quite smoothly and quickly. I’ve worked with other companies in the past, and it hasn’t gone as well as it has with Eastern Peak.

How did Eastern Peak perform from a project management standpoint?

Communication with them is smooth. We usually communicate through Skype calls on an as-needed basis, which is usually daily but sometimes more frequent. Some of their developers are very fluent in English, and some have a few challenges, so we have to figure out what works.

We use Scrum and Agile methodology, which allows us to bring them into our daily meetings and involve them in our work. They feel like they are part of the team.

What did you find most impressive about them?

The team that works with us is very loyal. We have been working with some of them for a few years, which is a long time for a vendor.

Are there any areas they could improve?

Nothing that I can think of right now.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    There are cheaper places, but I am happy with the quality. Sometimes it is better to pay a little more and get the quality you are asking for. Chemistry and communication both impact development.
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I would definitely recommend them if someone were very strict with their project, needed high quality work, and didn't have a lot of time to shop around.

Custom Software Dev. for Industrial Automation Platform

“Eastern Peak’s programmer is excellent … He works almost without error.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Eastern Peak worked on custom software development to facilitate engineering processes, taking over from previous companies. The software uses HTML5 and Angular2, interacting with a RESTful API on the server.

The Reviewer
 
1-10 Employees
 
Tel Aviv, Israel
CTO, WonderLogix
 
Verified
The Review
Feedback summary: 

The team successfully developed the platform that other developers were unable to, working hard on the intensive and complex project. The platform received positive feedback, particularly for its improved look and functionality. Eastern Pack is committed, and continue to provide excellent support.

BACKGROUND

Introduce your business and what you do there.

WonderLogix is an Israeli startup company developing engineering software for the design of industrial control systems. I am the CTO [Chief Technology Officer] and one of the founders.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastern Peak?

We were developing a client-server application. The server part was made in-house, and we were looking for someone to develop the client side using web technologies. We didn’t have the knowledge to do that and tried hiring someone. It didn’t work out, so we went to two local companies that supplied us with programming services for creating the client side. We were quite disappointed with their quality as well. One of them was also very expensive, but, in spite of that, didn’t deliver what we wanted. We then looked overseas, mainly trying to find better quality, as well as to stay within the budget.

SOLUTION

What was the scope of their involvement?

The platform had been developed by 3 companies before Eastern Peak’s involvement, but it was quite basic at the time. The application is based on HTML5 and Angular2, and serves as the complete frontend of our system. The scope included interacting with the RESTful API on the server side, displaying the data received from it, and allowing the user to perform different operations. It includes a lot of graphics, starting with SVG [Scalable Vector Graphics], and later switching to HTML. Eastern Peak made this change too, which was quite complex, and took 3 months to complete.

The platform allows control or process engineers to define how industrial facilities should operate. These include power, chemical, desalination and water plants—complex systems with complex behaviors. Currently, these definitions are written as Word documents, Excel tables, flowcharts and so on, but they are just manual definitions without actual models, which can cause problems later.

We are developing a platform that allows non-programmers to define in plain English how they want the facility to operate. The system actually builds a model of the control system based on various definitions regarding its structure, and generates PLC [programmable logic controller] code automatically. This avoids a lot of errors as the code is generated based on a graphical, intuitive interface. 

We have given Eastern Peak other tasks from time to time, like website development, but those haven’t been a big part of the work.

What is the team composition?

We’ve engaged with one of their programmers on a constant basis. He works exclusively for us.

How did you come to work with Eastern Peak?

I heard about them from a friend, who is the CEO of another startup. She worked with them for the development of an application and recommended them. I contacted them and we started working together.

How much have you invested with them?

The total cost has been around $100,000.

What is the status of this engagement?

We started working with Eastern Peak in October 2016. The project is ongoing and we have no plans to stop. Their developer is a part of our team, and there’s always more work to do.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work on the client side was intensive and complex; it’s an engineering software with many functionalities and modes of operation, so it wasn’t a trivial task. 

Our application has two components—a client side and a server side. The feedback we’ve gotten pertains to the whole application, but the client side looks much better than when we started working with Eastern Peak, and it’s improving every day. Its aspect has become quite impressive, especially during the last couple of months.

Eastern Peak’s programmer is excellent. He’s done a great job, worked fast and remained committed. He works almost without error. Before him, we worked with another programmer, who was not as good. We encountered some communication issues, it was not always understood what we wanted, and deliverables weren’t what was expected. He was replaced a short time after we complained about the problem.

How did Eastern Peak perform from a project management standpoint?

We typically use Skype for communication and YouTrack for reporting issues. We’re in touch every day.

What did you find most impressive about them?

The previous programmer was not as good as the current one, but I liked how Eastern Peak handled the situation. They took full responsibility and found a new programmer.

This kind of behavior is not typical—many companies try to minimize costs and maximize profit. In Eastern Peak’s case, I felt that they cared about my needs, and wanted to provide a good service. Eastern Peak’s commitment and effort kept us working with them.

Are there any areas they could improve?

I don’t see anything that needs improvement.

Do you have any advice for future clients of theirs?

Describe the good and bad aspects clearly, and trust Eastern Peak to give their best effort. Give them a chance to answer your needs.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Branding & UI/UX for Grocery Delivery Platform

"[E]verything was on time, and they under promised and over delivered. I couldn't ask for anything better."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sep. 2017 - Nov. 2017
Project summary: 

Eastern Peak was responsible for branding and UI/UX development for a grocery delivery platform. The team was involved from the early stages to the final prototype, and created the logo design.

The Reviewer
 
1-10 Employees
 
Tel Aviv, Israel
Owner, Startup
 
Verified
The Review
Feedback summary: 

The prototype has received generally positive feedback, with users being impressed by both the interface and design. The application is very professional, and the team takes a really personal approach to the project. They were always reliable and on-time with their work.

BACKGROUND

Introduce your business and what you do there.

I’m a founder for an on-demand grocery delivery platform. We’re an early stage start-up.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastern Peak.

We were trying to figure out the specifics of the platform we wanted to build, and how to do such in an efficient way. We had previously worked with a similar company based in the U.S. and were looking for someone to come in, and do things the right way the first time around.

SOLUTION

What was the scope of their involvement?

Initially, they helped us with branding with the platform. Then, we expanded the scope of the project and they worked on our user interface and design. They also assisted with product specifications to help us find the MVP, which was really helpful. They also were responsible for the logo design.

What is the team dynamic?

We were assigned a project manager, who was our only point of contact. He arranged everything else for the project.

How did you come to work with Eastern Peak?

We found them online through a technology website, most likely TechCrunch, where they had an extensive list of developers. We were looking for a team based in Isarel specifically and came across them; we saw they had worked on Get Taxi (now Gett) and a few other good apps.

What is the status of this engagement?

We started working together in September 2017, and the engagement was complete in roughly 2 months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a prototype with their UI/UX designs, and the branding. We’ve received plenty of positive feedback that the platform looks very professional, and has a nice look and feel to it. Speaking on the application itself, the prototype is a world class build; it’s very easy to use, and mapped out and planned well.

How did Eastern Peak perform from a project management standpoint?

Everything was sufficient; they under promised and over delivered. They were very communicative and on WhatsApp all hours of the day. It was never a problem getting in touch with them. They were always on-time with estimations. I couldn’t ask for anything better.

They take a really personal approach, and it feels like they’re a part of your own team – which is unique in this industry. They treated it like their own project and had our best interests at heart, it never really felt outsourced. They got really involved with the work.

What did you find most impressive about them?

One of the main things is that they're reliable and keep their words. Often with other developers, they won’t be honest with you from the start and then aren’t able to deliver on their promises. Eastern Peak was always honest with us, and we really appreciated that.

Are there any areas they could improve?

No, honestly can’t think of anything. They did everything really well.

Do you have any advice for potential customers?

I would recommend to be very communicative from the beginning, and provide them with clear instruction.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They’re not the cheapest, but you get what you pay for and they’re a top class service.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I've already started recommending them to the people.

Web Based Application for Parcel Services Firm

"They’re very responsive and knowledgeable. We were happy with the team’s commitment to deliver quality results."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Dec. 2016 - May 2017
Project summary: 

Eastern Peak developed a web application to migrate data from an older platform. Services included QA and support. Built using Angular 2 and Node.js, the application launched but migration is not yet complete.

The Reviewer
 
1001-10,000 Employees
 
Birmingham, United Kingdom
PMO, Parcel Services Firm
 
Verified
The Review
Feedback summary: 

 Good KPIs met expectations, generating plans for future collaboration. Although logistical challenges occurred, high levels of commitment and organization produced quality results in a timely manner. Expect value for cost.

BACKGROUND

Introduce your business and what you do there.

I’m project manager in the program office of a British parcel carrier.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastern Peak.

We wanted to enhance our shipping solutions by migrating our desktop-based platform and its users to a new web application.

SOLUTION

What was the scope of their involvement?

We designed the new features and they built the enhancements in a full-stack development process. The application’s features included a customer admin panel, and the ability to create shipments and print labels. Their team used: Angular 2, Node.js, MangoDB, and ExtJS. The build finished May 2017 with a rollout of 4 different releases. They’ve provided QA and support services since the application went live.

The application is currently on a beta platform. The full migration is scheduled for Spring 2018.

What is the team composition?

Their team included a project lead and 4 developers and QA specialists.

How did you come to work with Eastern Peak?

Our head of development identified them as a potential partner. We had previously worked with similar firms, but never with a Ukrainian one. We chose them after communicating via video all and other virtual tools; we’ve never met in person.

How much have you invested with them?

We spent $250,000.

What is the status of this engagement?

Work began December 2016 and the application went live May 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although there were some challenges, their output has been good and KPIs are on target. The team has kept within the 30% rework limit that we set. Contractually, we’re quite happy and have already committed to additional projects with them.

How did Eastern Peak perform from a project management standpoint?

Their project manager has ‘lived and breathed’ this engagement. We have separate Slack channels for each of the four releases, which allows developers, designers, and testers to communicate. We also use Smartsheets.

What did you find most impressive about them?

They’re very responsive and knowledgeable. We were happy with the team’s commitment to deliver quality results.

Are there any areas they could improve?

Not all their developers were fluent English speakers. The language barrier may have caused some to withhold questions that would have helped them execute our designs. While the results were good, we expected a little more back and forth during the process.

Do you have any advice for potential customers?

Have clearly defined goals and stay open to any questions they have. Clear lines of communication and accountability will improve the experience.

4.0
Overall Score It's been a good experience.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There were challenges, but I can’t complain about their willingness to work overtime. All releases went out on time.
  • 5.0 Cost
    Value / within estimates
    They are value for money.
  • 4.0 Quality
    Service & deliverables
    We expected rework, but I would never score a 5 for deliverables that needed any amount of it.
  • 5.0 NPS
    Willing to refer
    If we're willing to use them again then we must be willing to recommend them to business partners.

Development for Irrigation IoT Device

"The quality of the development was a big issue to us, and we've been impressed with Eastern Peak."

Quality: 
4.5
Schedule: 
4.5
Cost: 
n/a
Willing to refer: 
5.0
The Project
 
Confidential
 
Summer 2015 - Summer 2016
Project summary: 

With the need for developers proficient in the PHP and Scala programming languages, the client hired Eastern Peak Software to develop their platform and write core code.

The Reviewer
 
11-50 Employees
 
Israel
Golan Derazon
CTO, GreenIQ
 
Verified
The Review
Feedback summary: 

Eastern Peak Software delivered high quality work throughout their collaboration with the client. The agency fulfilled all requests in a timely manner. There were no complaints and Eastern Peak Software is highly recommended to others.

BACKGROUND

Introduce your business and what you do there.

GreenIQ has developed an IoT device. I am the Chief Technology Officer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Eastern Peak?

We had a development challenge, as well as a business one. We needed quality developers quickly, so we decided to approach Eastern Peak.

SOLUTION

What was the scope of their involvement?

Our platform's functionalities include integration with other platforms like the Nest Protect device, IFTTT, Amazon Alexa, and so on. We needed Eastern Peak to develop this for us, but they also contributed with some of the core code of our platform.

How did you come to work with Eastern Peak?

We needed experience with several web technologies, specifically PHP and Scala. Developers for Scala are especially difficult to find. I knew Eastern Peak's principal from a previous company, so I had been familiar with their team for a while. We approached a few other agencies, but the developer that Eastern Peak provided us seemed to be the best fit for our company.

How much have you invested with Eastern Peak?

This is confidential.

What is the status of this engagement?

We worked with Eastern Peak for almost one year. Our contract was recently ended.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We wouldn't have worked with Eastern Peak for a whole year if the results weren't excellent. Their developer became another one of our team members, and generally performed well.

How did Eastern Peak perform from a project management standpoint?

I handled the project management during our collaboration. We didn't have a typical outsourcing structure, by which I would give tasks to Eastern Peak and they'd work on them. The developer was a part of our team, just like any other member.

What did you find most impressive about Eastern Peak?

Before Eastern Peak, we worked with another outsourcing company. The quality of the development was a big issue to us, and we've been impressed with Eastern Peak.

Are there any areas Eastern Peak could improve?

I didn't have a lot of interaction with Eastern Peak as a company, just with our developer, so I have no complaints.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • N/A Cost
    Value / within estimates
    This isn't a relevant metric in our case.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended Eastern Peak.

App Development for Car Services

"The app developed by Eastern Peak has performed well ... Eastern Peak stuck to the original budget."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2016
Project summary: 

The client hired Eastern Peak Solutions to develop their information retrieval app on the iOS and Android platforms.

The Reviewer
 
1-10 Employees
 
Israel
Erez Levi
CTO, Cobra Group Israel
 
Verified
The Review
Feedback summary: 

Eastern Peak Software developed an app that performs well. The agency succeeded in finishing work under budget. The client notes that the project took longer than expected to complete, but doesn’t criticize the agency harshly and recommends them to others.

BACKGROUND

Please describe your organization.

We are a car accessory manufacturer. Our company has developed a GSM/GPS unit.

What is your position?

I am the Chief Technology Officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Eastern Peak?

We needed to develop an app which could connect to our product and retrieve information about the car.

SOLUTION

Please describe the scope of their involvement in greater detail.

Eastern Peak developed our application for iOS and Android.

How did you come to work with Eastern Peak?

A department from our company got in touch with Eastern Peak and forwarded their information to me.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of Eastern Peak's development was around $20,000.

What is the status of this engagement?

We started working with Eastern Peak 3 months ago. The work has been completed.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The app developed by Eastern Peak has performed well.

How did Eastern Peak perform from a project management standpoint?

The project took longer than expected to complete, but this is normal for software development, so I can't complain. We made some changes along the way. Eastern Peak stuck to the original budget.

Is there anything Eastern Peak could have improved or done differently?

They could improve things after getting feedback from the customer.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for On-Demand Repair Services

"Eastern Peak assumed responsibility for their results and never tried to deflect it."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Eastern Peak Software assisted the client in the development of four apps for the iOS and Android platforms and provided input on the client’s business model, as well.

The Reviewer
 
1-10 Employees
 
Tel Aviv, Israel
Dana Shelaff
CEO at FixitJoe
 
Verified
The Review
Feedback summary: 

Eastern Peak Software delivered efficiently built, well organized apps with up-to-date graphic designs and favorable user interfaces. The agency succeeded in fulfilling their client’s requests. Eastern Peak Software is praised for their pragmatism.

BACKGROUND

Please describe your organization.

FixitJoe is a company of professionals aimed at homeware repairs and work.

What is your position?

I am the Chief Executive Officer of the unit.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Eastern Peak?

We wanted to develop an app through which a customer can describe a problem in their house or office, give an address and credit card information, and expect a professional from our company in the same day. We wanted a customer-facing app and a professional-facing one. We have a transparent price list and employ only the best professionals. It took some time to decide between building an in-house development team and outsourcing.

SOLUTION

Please describe the scope of their involvement in greater detail.

Eastern Peak built four applications for us for the same purpose: two for professionals and two for customers, for iOS and Android respectively. We knew from the beginning that our app would be available on both platforms.

Eastern Peak gave us input on app development, but also on our general business model, which helped a lot. The whole process of working with Eastern Peak was easy and pleasant.

How did you come to work with Eastern Peak?

A consultant gave us a recommendation for Eastern Peak. We met them and found that they were technologically knowledgeable and business-savvy. We decided to use Eastern Peak. They were professional and nice to work with.

Could you provide a sense of the size of this initiative in financial terms?

I cannot share this information.

What is the status of this engagement?

We started working with Eastern Peak in August 2015. The app was recently launched. It was supposed to come out sooner, but we delayed the process. Eastern Peak was very sleek in terms of work plans and timetables.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Right from the alpha and beta versions, we could see that the apps were being built efficiently and in a well-organized manner. We didn't experience any major bugs. We often received non-functional products from other developers, but this never happened with Eastern Peak.

Eastern Peak delivered versions of the app that fit the requirements of each development phase. The result of Eastern Peak's work is a high-end app, with up-to-date graphic design and a good user interface. Everything works smoothly and it looks well-built and professional.

How did Eastern Peak perform from a project management standpoint?

Our project manager from Eastern Peak was great. He was service-oriented and easy to talk to. We didn't have to rely on email or wait to be called. We had a direct correspondence channel open all the time. Eastern Peak never did anything without our approval.

What distinguishes Eastern Peak from other providers?

Eastern Peak assumed responsibility for their results and never tried to deflect it. They stood behind their promises and were very pragmatic. Discussions with Eastern Peak were always direct.

Is there anything Eastern Peak could have improved or done differently?

When going through a process spanning several months, it's hard to anticipate every detail. We learned that we needed to make some changes along the way, but Eastern Peak was very flexible. It was important for us to be able to work in this way.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have recommended them to a few friends.

Platform Development for Online Manufacturing Marketplace

"The great thing is that Eastern Peak Software allows you to interview all the developers who they're onboarding."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Nov. 2014 - May 2015
Project summary: 

Based on a recommendation the client hired Eastern Peak Software to assist in their development which included work on a minimum viable product in several coding languages.

The Reviewer
 
11-50 Employees
 
Lexington, Kentucky
DMitry Strakovsky
CTO, MakeTime Inc.
 
Verified
The Review
Feedback summary: 

Eastern Peak Software satisfied the client by delivering great work in a timely manner. The agency is recognized for their excellent communication throughout the project. Eastern Peak Software is recommended to others for their quality and value.

BACKGROUND

Please describe your organization.

We are a platform that connects individuals who need manufacturing capacity with the providers of manufacturing capacity. An easy example would be a shop that currently is working under capacity and not utilizing all their machines. They can list some of that machine time on our platform, and then a buyer, in some cases not a machine shop and, in some cases, the same entrepreneur who is trying to build out their supply chains buys the said hours from the platform.

What is your position?

I am part of the founding team and CTO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Eastern Peak Software?

It was trying to get experienced developers to work in a startup setting. Where we are, in Lexington, Kentucky, is not the software Mecca of the world. What we needed to do was find folks who were experienced specifically with startup schedules and lack of formalized specs and a willingness to shift on a dime. That select ability is something that developers in Eastern Europe do have because they are just so much different outsourcing efforts that come through them. Most of the people I've worked with have experience of five or six startups, and they're in their mid-20s. That's just something that, frankly, outside of Silicon Valley and a few places on the East Coast, is hard to find here.

SOLUTION

Please describe the scope of their involvement in detail.

The scope of the work was generally similar. We deploy to AWS [Amazon Web Services], and the stack is generally done with Postgres and Ruby on Rails. Later on, we added AngularJS on the front end. Initially, it was straight up Rails, so it renders service-side renders.

We were going with a pretty rough Rails-based MVP [minimum viable product] and then looking at the code base that we inherited from a couple of other attempts to get an MVP running, and then refactoring some of the existing code base and adding several key features on top of that. The initial engagement was about two months with a single developer, and then shifting up to a team of five with that said developer being the team lead.

How did you come to work with Eastern Peak Software?

It was a friend of a friend of a friend. I don't even remember who recommended them, but I reached out to Eastern Peak, and then we spoke over Skype several times and then decided. Initially, the engagement was bringing a single developer and then transitioned to a full team.

Could you provide a sense of the size of this initiative in financial terms?

The way that we did that was by development hours. If we were asking for overtime, then it would be our cost and a half. I don't remember off the top of my head the hours, but it was roughly, for an experienced Ruby back-end developer, $5,500 a month. Typically, the teams that we're dealing with there is also usually a back-end developer, a front-end HTML person, and QA [quality assurance] and HTML people are a lot cheaper – about half the price of the back-end developers.

What is the status of this engagement?

We started working with them in November [2014]. They've completed the work. We worked with them until the end of May. This was essentially a way for us to build out an MVP, build out a little bit more features, and then transition to an in-house team that allowed me to have a window in which I could actually hire developers.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Quantitative metrics would be harder to share, just because we're still in startup mode, so a lot of things have shifted. In terms of deliveries, generally everything was done within the time period allotted. I've never had any issues with things not being on time. Also, on my end, I speak Russian, so I can kind of gauge a lot of things in interpersonal relationships, and sometimes press devs a little more or a little bit less. My experience might be slightly different from some of the other folks.

How did Eastern Peak Software perform from a project management standpoint?

Again, because I speak Russian, I can probably elicit more communication from them than most native English speakers would. They do provide a project manager, so initially I worked with a project manager for maybe a couple of weeks, until I kind of understood that I could take care of all the project management duties. I did that and a couple of more developing and design tasks.

Communication-wise, what we established was pretty much a daily meeting, and most of the communication would be through that or through GitHub, filling out issues and such. Probably for a native English speaker, some of the GitHub communication might be a tiny bit of a challenge, just because you have to hit a certain cadence of not too many words and not too few.

We've had a few English speaking developers completely flood GitHub with various different comments, and Eastern European developers going like, "OK, too much English." Just kind of dial it back to just declarative sentences, describing what's going on. I think that would honestly be a challenge, however all the developers are very proficient. They can and do communicate very well.

Where they lose in native English skills, they probably gain in overall communication abilities. I've never encountered a stereotypical developer with no communication skills and all computer skills. I've never encountered that with any of the subcontractors for Eastern Peak.

What distinguishes Eastern Peak Software from other providers?

For me, it was a price and communication consideration kind of thing. But communication is, again, easier for myself. In terms of what they deliver, I think they're pretty much in keeping with several of their contemporaries from Kiev and similar areas. These guys have a good reputation, and so do another five or six companies there. I just got very lucky to work with them.

Is there anything Eastern Peak Software could have improved or done differently?

I think maybe just consistency, but that's a tough one because their job market is volatile, just like everywhere else. There are a lot of good developers, so it's just a matter of hiring enough people fast and not compromising on quality. Again, I was able to control that. The great thing is that Eastern Peak Software allows you to interview all the developers who they're onboarding. They don't just throw you anyone, and you get to say you're satisfied with their particular skill set or not. In that sense, I think if the customer does their due diligence, I think they're getting an incredible deal and incredible work.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I've already done that.

Platform Development for Online Marketing Company

"I was able to make Eastern Peak Software feel as if they were my guys, working with my processes, with our quality standards, and so forth."

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

Eastern Peak Software helped the client get their product ready by providing design, front-end, and back-end implementation for their web service.

The Reviewer
 
11-50 Employees
 
Finland
Founder, Online Marketing Company
 
Verified
The Review
Feedback summary: 

Eastern Peak Software succeeded in pleasing their client by providing high quality work. The agency is praised for their flexibility and ability to integrate with their clients’ teams. Eastern Peak Software is highly recommended to others.

BACKGROUND

Please describe your organization.

We operate in Russia, Finland, and Estonia, providing digital marketing services to our clients.

What is your position?

I am the CEO of the company. Also, I am a serial entrepreneur, and I start new information technology startups where sometimes I subcontract some of the development work to companies like Eastern Peak.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Eastern Peak Software?

It was a startup that I was involved in, and I had to get a ready-made product inside of a one month, from start to finish, so that we could continue with our go-to-market plan. That was the biggest challenge – one month, whole product, start to finish.

SOLUTION

Please describe the scope of their involvement in detail.

The scope was design, front end, and back-end implementation of a web service aimed at jobseekers.

How did you come to work with Eastern Peak Software?

I actually know Eastern Peak's CEO from previous business engagements in Moscow.

Could you provide a sense of the size of this initiative in financial terms?

It was somewhere around $20,000 to $40,000.

What is the status of this engagement?

I started working with them about one and a half years ago, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The results were good. They provided a good team that I personally led as a team leader, in terms of project development. Because I speak Russian and the personnel there speaks Russian, too, I was able to mold the team into processes that I was comfortable with, and we worked closely at a level that outsourcing companies rarely work. I lead the team as if they were my in-house employees.

How did Eastern Peak Software perform from a project management standpoint?

We led the project ourselves, and we managed all the aspects of scheduling and all that happened from our end. In those terms, it's hard to judge their project management, estimations and all those skills since we did all of that.

What distinguishes Eastern Peak Software from other providers?

I guess the best thing would be to say that they are flexible. I wanted to break away from all the processes they had, and they were OK with that. Also, I was able to negotiate with them a deal that I was comfortable with in terms of payments and so on. The best part for me was that I was able to get the guys for the things that I needed, and I was able to make them part of my organization, which is rare in the outsourcing world.

You always feel that they're part of the outsourcing company, and not your company. I was able to make Eastern Peak Software feel as if they were my guys, working with my processes, with our quality standards, and so forth. I continued to work with the same group later on, and they were able to free up the same group of people for me for the next project. That's why I didn't have to do the whole learning process and processes again with a new team, but I was able to get my guys, so to speak, for the next project.

Is there anything Eastern Peak Software could have improved or done differently?

I think what they could improve on is some sort of unified quality, management, communication, and so forth. It's more of a body shopping kind of business. They rent out resources, but they don't necessarily give you a certain process. When you want to develop a Ruby on Rails application, they don't have their own way of doing it. They'd rather have a Ruby developer who is good, but it's more up to you how you do things and so forth. That's good for people like me, but maybe not necessarily so good where the client is not technically savvy.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer