The DVI Group

BACKGROUND

Introduce your business and what you do there.

I’m the chief of staff at an economic research and public policy organization. We focus on developing economic research and working with policymakers to develop and implement ideas that empower workers, entrepreneurs, and communities.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We hired them to create three short videos of immigrant entrepreneurs' interviews.

SOLUTION

What was the scope of their involvement?

First, The DVI Group set up a call to discuss the elements of the project. This was our first video development process, so the team walked us through the timeline and our questions and considerations. We gave them an overview of the project's goals, and The DVI Group made recommendations about how to structure the interviews and develop the questions for our subjects. 

Then, they scheduled time to connect with each subject we featured and coordinated logistics. We traveled to three states to conduct the interviews, and The DVI Group planned the trips. We also worked closely with them during the filming on-site and the editing process. They provided their own equipment, sound design, and graphics for the videos. 

In the interviews, the immigrant entrepreneurs told us about their journey coming to the US, navigating the immigration system, the process of starting and building their businesses, and the impact those businesses have had. 

What is the team composition?

Depending on the project's stage, we worked with 4–8 teammates from The DVI Group. Initially, we met with Erin (Producer), Jessie (Associate Creative Director), and Kacie (Production Coordinator). 

During filming, we worked with a filmmaker, Mimi (Writer & Researcher), David (Sound Designer), and Kacie. Then, we worked with Lukas (Senior Editor & Aviation Lead) throughout the editing process. We also worked with graphic designers. 

How did you come to work with The DVI Group?

We found The DVI Group through a Google search. We worked closely with Kevin (VP of Sales & Business Development) to request a proposal. He was very professional and patient with our team. We had a delay due to a change in the project, and Kevin was attentive, flexible, and responsive and provided a clear and thorough proposal.

Kevin also made himself available for any questions and to talk through the process and provided a competitive price. We decided to move forward with The DVI Group based on the work samples on their website, their reviews, and how great of a process we had interacting with Kevin and getting the proposal from him. 

How much have you invested with them?

We spent $10,000–$49,000. 

What is the status of this engagement?

We started working with them from March–June 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The quality of The DVI Group’s work was extremely high; we’re really happy with how the videos turned out. The team did a great job condensing a lot of footage into a clear, concise, and compelling set of short videos. The sound, the graphics, and the interviews are all strong — they did a really good job across the board. 

The DVI Group quickly understood the project’s goal and ensured everything was spot-on, from sounds to graphics to interview questions. Moreover, they ensured they provided the information the subjects needed without overwhelming them. 

The team also excelled during filming, going above and beyond. They were attentive, flexible, and responsive, making everyone feel at ease. We needed to change locations last minute because it was too loud in our planned location, and The DVI Group made the change without skipping a beat. We haven’t published the videos yet, so we don’t have any metrics.

How did The DVI Group perform from a project management standpoint?

Since we had a short timeline, we stayed in close contact with them using phone, email, and Zoom and interacted through Google Docs. We checked in regularly to ensure milestones were met, and when we had additional flexibility, we worked that in and improved the project. 

During the editing process, we requested some changes, and they turned everything around quickly — they made the process really easy. Ultimately, The DVI Group delivered everything within the agreed-upon timeline and budget. 

What did you find most impressive about them?

Everything The DVI Group did impressed us; each person on their team was a master of their craft and was very dedicated to excellence. Pairing that with a passion for storytelling was unique. They understood a complex issue quickly and worked with us in a kind, caring, and thoughtful way. 

Are there any areas they could improve?

There were no areas of improvement. 

Do you have any advice for potential customers?

When working on any video project, you should develop a clear set of goals and an overview of the project you’re embarking upon. Doing all of that as early as possible will ensure everyone understands the overarching goals and timeline to have as much space and time as possible to achieve those goals. 

BACKGROUND

Please describe your company and your position there.

Instructor and line pilot for a legacy US commercial airline.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The DVI Group, and what were your goals?

Six years ago, my commercial airline was looking to improve and modernize our training resources for our population of 12,000+ pilots. By partnering with DVI, we were looking to exploit the benefits of dynamic, video based training aids; to increase knowledge retention, improve upon individual performance, and enhance the user experience for our pilots.

SOLUTION

How did you select this vendor and what were the deciding factors?

After an exhaustive, highly competitive search for the right partner, DVI was selected, and we never looked back. Despite having no experience in the realm of aviation training, the creative and technically minded folks at DVI rapidly ramped up their knowledge base, immersed themselves in the project, and ultimately exceeded our expectations. Their enthusiasm for the process was infectious.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Initial meetings started the process to establish the fundamental learning objectives and to provide DVI with the existing technical and training materials that would provide the foundational research and underlying framework for the content. As time progressed, and Stuart Fleisher began to master the technical aspects of the material (which was not small feat), he was able to then craft a narrative for each training module. What ultimately resulted was a very clever, repeatable formula of live host, 3D computer rendering, and live action cockpit video. Multiple editing sessions were then used to refine and perfect the final products.

Who did you work with and what was the feedback process like?

We worked primarily with Matthew Lopes, Stuart Fleisher, and Lukas Dreser. From the beginning, all interactions were highly collaborative and productive. Refreshingly, the DVI team was able to provide candid , respectful feedback that improved the tenor, tone, and delivery of the content. They know how deftly balance the needs and wants of the customer with providing a viable and effective learning tool.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

DVIs versatility, attention to detail, and ability to capture the precise learning objectives for each training module are noteworthy. The efficiency and effectiveness benefits from the training materials are tangible. When polled directly, the pilot population overwhelmingly provides feedback that is indicative of the value added by DVI’s training materials. Other positive attributes include the standardization of procedures and the elimination of instructional variance. Students show up well prepared with a superior, holistic understanding of the learning objectives for each simulator session. In fact, the improvement in student preparation has led to a significant reduction in traditional pre-simulation briefing times.

This efficiency and has allowed my company to drastically reduce the overall daily footprint of the simulator schedule. Students, who now show up with a higher baseline of knowledge, allow the instructors to teach the finer points of a maneuver or concept. Briefings, which used to predominantly be a one-way lecture, delivered by a flight instructor, are now vastly more interactive and substantive.

Describe their project management style, including communication tools and timeliness.

DVI has a dedicated project manager that uses state of the art planning tools. They NEVER missed a single deadline. Through a mutually agreed upon schedule for subject matter deliverables and logical requests (simulator availability, live action shooting, etc.) they were able to stay 100% on track with the desired development schedule.

What did you find most impressive or unique about this company?

A company, which had zero experience in the aviation industry, was able to adapt their existing production process and corporate expertise to produce a vast library of highly lauded training aids for a group of 12,000+ pilots. Simply miraculous.

Are there any areas for improvement or something they could have done differently?

Nope. Wouldn't change anything. They always consistently exceed our expectations.

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing at Griffco Design/Build, a construction firm with in-house designers focused on designing and building cold-storage buildings, food distribution facilities, automated distribution facilities, self-storage units, and movie studios.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

Safety is our number one priority in all of our job sites, so we needed to streamline our safety training program. We used an outdated training video for our program; it was from the 90’s and 20–30 minutes long. Thus, we needed to refresh it.

SOLUTION

What was the scope of their involvement?

The DVI Group helped us refresh our training video to streamline our program. We created a script, which we provided them with, along with some descriptions of how we wanted the shot to look. From there, they helped us do the rest: film, produce, and post-produce the video, which ultimately was 11 minutes long.

We used our sites as locations to film the video, but The DVI Group was in charge of the creative direction. During production, they went above and beyond to film a quality video, using drones and Steadicam equipment.

The DVI Group even brought voiceover talent for the video, and they provided us with localization services. A lot of our subcontractors speak Spanish, so they had our employees read the script and helped us localize with Spanish subtitles.

What is the team composition?

We worked with various people from The DVI Group, including Kevin (VP of Sales & Business Development), who was our first point of contact, Erin (Producer), and Stuart (Creative Director), who was in charge of all the moving parts during production. Additionally, we worked with a lot of people from their production crew, including various videographers and lighting directors.

How did you come to work with The DVI Group?

My marketing coordinator did a lot of research to find a partner. We wanted to hire a company based in Atlanta that had experience creating instructional videos for internal purposes.

We found The DVI Group and a few other companies in the Atlanta area, and we got quotes from them. The DVI Group’s pricing was right in the middle of the quotes we got from other companies, but they offered the most value for the money.

In addition to their fair price, The DVI Group had very good chemistry with our team, and they were very willing to work with us to ease the collaboration. They didn’t expect us to speak their language.

How much have you invested with them?

We spent around $22,000.

What is the status of this engagement?

We started working together in June 2021. We’re currently wrapping up the project (April 2022), and we’re only waiting for a few team members to revisit the Spanish subtitles. We didn’t expect the project to take this long, but we’re fine with it because the result is perfect.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The video created by The DVI Group helped us cut our training program down to a third of its former length, if not less than that. Before having this video, we had a 30-minute video in English and a 30-minute video in Spanish, so our crew had to take separate training; it took a lot of time. Now, we have an 11-minute video with a lot more information detailing our specific safety rules.

The team members who have seen it are very excited because the video will help streamline their process and make it more efficient. Additionally, it will provide a better sense of credibility to this information because our subcontractors will see our operational executives reading and explaining these safety rules. Finally, this video will help us with our inclusion efforts; everyone will see the same video in the same room, sign off on it, and get to work.

How did The DVI Group perform from a project management standpoint?

I was very pleased with The DVI Group’s project management. We’ve worked on various large projects with different providers in the past, but this was the only one where I didn’t have to follow up on them to get status updates. This aspect was great because creative agencies aren’t usually very focused on the administrative side. However, I felt that I could be more hands-off and let The DVI Group drive the process.

They had a very clear process of how they did things, which was very helpful. They understood their assignment and constantly let us know the next steps, following up with us when needed. Starting these kinds of projects from scratch is usually very intimidating and overwhelming, but The DVI Group made us feel at peace with the process, and we trusted them from the get-go.

What did you find most impressive about them?

The DVI Group’s quality of work in all areas was impressive. They offered excellent project administration, creativity, and organization, and they had very talented people working on our project. Additionally, their work range spoke volumes about what they could do. Other creative companies were very niche-specific, but The DVI Group was very willing to dive into an industry they knew nothing about. They were as invested in the success and perfection of the project as we were.

Are there any areas they could improve?

I can’t think of anything that The DVI Group could have done better.

Do you have any advice for potential customers?

Sit down with your team to understand your purpose, and be prepared to provide The DVI Group with the assets that they will need from you. As far as you clearly understand your needs, you’ll help cut down the brainstorming process time.

BACKGROUND

Introduce your business and what you do there.

I’m the commander of the AMC’s Air Operation Squadron Detachment One. I’m associated with training devices, simulators, and KC10, an air-to-air refueling tanker in the US Air Force.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We were looking to upgrade our outdated technology and training videos into something that can be used in the current commercial space.

SOLUTION

What was the scope of their involvement?

The DVI Group provided us with training video production and website development and design. We gave them a list of our requirements and they storyboarded our requests, as well as came up with the graphics.

Their team then presented us their ideas and we introduced them to subject matter experts to verify the technical data involved.

Moreover, they developed our website and its content from scratch.

What is the team composition?

I mainly worked with Matthew (CEO) and Lukas (Video Editor) from their team.

How did you come to work with The DVI Group?

My pilot subject matter expert went to Delta to see who they use to make training videos. They were able to connect us to The DVI Group, so we worked out a contract and started our partnership from there.

How much have you invested with them?

The contract was worth $750,000.

What is the status of this engagement?

We worked together from January 2020–January 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any technical data on the results so we don’t have any measurable metrics, but the feedback for the videos has been generally positive. Having this type of technology as a way to learn is what’s been missing in our organization for a long time. 

How did The DVI Group perform from a project management standpoint?

They’re one of the most organized and professional companies I’ve worked with in my 19 years in the Air Force. The DVI Group was absolutely outstanding, easy to collaborate with, and they were excellent with their communication and feedback — a top-notch organization.

We typically communicated through email and phone. They were easy to get a hold of and were readily available for us to call.

What did you find most impressive about them?

We were impressed with their technical expertise and ability to produce a video that was above and beyond our expectations.

Are there any areas they could improve?

The DVI Group was outstanding to work with from beginning to end, so there’s nothing they need to improve on.

Do you have any advice for potential customers?

If you have the opportunity to work with them, I would highly recommend you do it, because they’re a great organization.

BACKGROUND

Introduce your business and what you do there.

I’m a senior program manager at a nonprofit organization focused on a particular spinal bones disease. We work with pharmaceutical companies and people who have this disease to raise awareness. Additionally, we work not only with the patients but also with physicians to help us get an earlier diagnosis of this disease.

Our nonprofit organization started a while back, and we’ve been continuously growing. As senior program manager, I handle a lot of the projects that we work on, and I’m in charge of a lot of the logistical aspects of these projects.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We received a grant to create short video clips of different topics related to our community. Thus, we hired The DVI Group to create these videos, including writing the scrips and handling the whole video production.

SOLUTION

What was the scope of their involvement?

The DVI Group created seven different videos of different topics for us, including a trailer that we can use for promotional purposes. They worked closely with us to create the scripts and produce the videos.

For these videos, we worked with an education committee to come up with the general content we needed. However, as we were not scriptwriters, The DVI Group helped us translate that information into a script format. Then, we reviewed the scripts to ensure they were medically accurate.

After that process, The DVI Group hired two actors and filmed them presenting the topics. They included a lot of images in the videos to bring the entire story together and give the people watching them all the information they needed.

As we liked their work so much, we then hired them for a completely different project. Now, they’re working with us to create two three-part videos of physicians and rheumatologists speaking about the disease and how to diagnose it. The videos will have a PowerPoint presentation format mixed with the recording of the physicians on the screen. These videos are meant for medical students. Once put together, each video will have a duration of 30–45 minutes.

What is the team composition?

We started working with Kevin (VP of Sales & Business Development), who was the first person I had contact with. We’ve also met Erin (Producer) and The DVI Group’s CEO. Additionally, we’ve worked with their production team, which has participated in all these projects.

How did you come to work with The DVI Group?

I started looking for video production companies through Google search and found several. I might have also gone to Clutch, but I don’t remember exactly.

During this search, I was interested in how the companies presented their websites. Some websites didn’t include a lot of information, but The DVI Group’s website had a lot of samples of their work, and we were able to see what they produce and who they work with, which was amazing.

I submitted a contact form for them and immediately got a response from Kevin. We got amazed at how efficient they were with the entire process; they were amazing. For instance, I couldn’t believe how quickly Kevin got in touch and set up a phone call with us: we spoke within the same week, while other companies took three weeks to get back at us.

We met Erin and The DVI Group’s CEO during the call that Kevin set up. They listened to us for around 30 minutes regarding what we wanted to do. Then, they brought in a proposal, and we signed it.

How much have you invested with them?

Considering both projects, we will spend a total of around $100,000.

What is the status of this engagement?

We started our conversation around February 2021. Then, around mid-2021, we contacted The DVI Group again to discuss the second project while the first one was still active. They completed the first project in January 2022, but the second project is still ongoing and will continue until around March 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The videos that The DVI Group created were of very high quality. They went above and beyond what we envisioned, and the result ended up being perfect. We also did surveys on the videos, and everyone loved them. They said the videos were straightforward, clear, and well done.

How did The DVI Group perform from a project management standpoint?

The DVI Group’s project management is the best; they’ve been great. It’s amazing how quickly they give updates using their Excel spreadsheets throughout the process. We’ve been able to see where they are at any point during production, and they offer constant communication. Additionally, if we miss a deadline for a review on our side, they quickly reach out to us and handle the issues that arise to ensure that we continue to meet our goals.

Everyone in The DVI Group is very responsive and organized with their timelines. It is also very easy to work with them because they’re very transparent and communicative. We haven’t really had an issue with them, and any hiccups we’ve come across have been solved right away.

If I email them, I get an answer immediately, no matter the time. For instance, Kevin was in charge of arranging the contract, but up until now, I’ve been able to contact him and get his assistance when needed, even though that isn’t technically his job.

What did you find most impressive about them?

The DVI Group’s professionalism is impressive. They’re very professional and understanding, and they listen to what their clients have to say to ensure that their work projects that vision.

Are there any areas they could improve?

I don’t think there’s anything that The DVI Group could improve on. It has been a very easy process for us, even though we were initially nervous because this is one of the biggest projects we’ve done. We’re so excited about their work, and we hope to continue working with them on other projects.

Do you have any advice for potential customers?

If you’re starting a video production project, reach out to a company as soon as possible so that you can give yourself enough time to hit your deadlines.

BACKGROUND

Introduce your business and what you do there.

I’m the CCO for Payrix, an embedded fintech company. We provide embedded payment services to vertical software companies with two solutions. One is a payment infrastructure SaaS product, where customers just use us for our technology stack. The other is our payment facilitation SaaS product, where people use both our technology and our payment capability to process payments for their customers in their vertical software.

Every business has its own software to operate, so we embed our payment technology inside their software to allow them to take payments in a very frictionless and streamlined way. We’re a relatively new business, and we’ve only been around since 2015.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We wanted to communicate, in under 90 seconds, our entire story, value proposition, and embed payment technology and capability to vertical software companies.

SOLUTION

What was the scope of their involvement?

The DVI Group created two animated videos to help us with our marketing. We used those videos on our new website and YouTube channel, and we distributed them within LinkedIn and Twitter.

We provided them with our background, and they created the storyboard, the script, and the layout. They also created all of the animations and provided voice talent. We gave them some input, but they took the whole project from start to finish for us.

What is the team composition?

We worked with a creative director and their team. There were 5–7 people involved in the project at any given time.

How did you come to work with The DVI Group?

The DVI Group was recommended to our marketing director. When I was looking for someone to create the videos, the marketing director told me that she would look for someone. We met with a couple of potential providers and ended up choosing The DVI Group.

They weren’t the least expensive vendor. However, they seemed to be the best — I couldn’t be happier with the outcome.

How much have you invested with them?

Our budget was in the range of $25,000–$30,000.

What is the status of this engagement?

We started interacting with them in February 2021, and we started working together in March 2021. In less than 30 days, they created the two videos, and we were ready to do the launch in April 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Thanks to The DVI Group’s work, we have two videos that our sales and marketing teams can send out. We’ve seen our website’s traffic increase by over 200% after the videos went on. We’ve also seen our form fills, leads, and opportunities increase by four times after a 30-day period.

The DVI Group was an instrumental and amazing partner to work with in a very short period of time. They were ecstatic and exceeded our expectations.

How did The DVI Group perform from a project management standpoint?

The DVI Group’s project management was amazing. They were on time and on purpose. We communicated via email, Zoom, and phone calls.

What did you find most impressive about them?

The DVI Group had a high level of professionalism, and their experience was amazing. They were straightforward and clear about what they could do and in what time frame. We had a really good feeling about this engagement, and they exceeded what we expected from them, still.

They knew so much about what they were doing, that they made it exceptionally easy for me and my department to understand what they were up to.

Are there any areas they could improve?

The DVI Group did everything we wanted and more. We don’t have a lot of experience in video creation, so I’m not sure what they could have done differently.

Do you have any advice for potential customers?

Trust The DVI Group — they understand the process.

BACKGROUND

Introduce your business and what you do there.

I manage marketing production for the global team at Sage.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We’re launching an initiative with our customer success group to show that we are here to support our customers as their businesses grow. They asked us to create a two-minute video with animated motion graphics, so we hired The DVI Group.

SOLUTION

What was the scope of their involvement?

I met with Matthew (CEO) and gave The DVI Group a brief description of the project and what we were looking for. Although we had to stay within the confines of our pre-approved animation styles, I wanted them to think outside the box.

They studied our customers and past work to get a better understanding of our brand. From there, they presented three different options and gave us a lot of different options to update our current assets.

They created both a normal and an animated storyboard, which easy for me to take that and to the internal clients and get the signoffs that I needed. After that, they completed the video.

What is the team composition?

First, I spoke with Matthew about what we were looking for, but then I worked with Kevin (VP of Sales & Business Development) to figure out how we could tackle the project. I also spent plenty of time working with Erin (Production Manager) and Stuart (Creative Director).

How did you come to work with The DVI Group?

I met with The DVI Group when I was working at another company. I have always wanted to work with them because I’ve heard that they do really good work. When I started here, my company had already selected them through an RFP process. I really encouraged my company to speed up the process so we could begin working with them.

How much have you invested with them?

We spent between $15,000–$30,000.  

What is the status of this engagement?

I started talking to them in August 2020 and began the project in December.  Now that we’ve completed this project, I have three more projects lined up with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

This is the best animated video that we’ve produced all year — that’s saying a lot because we produce a lot of content. Once we released the video, I started receiving emails asking about who produced it and if they could work with them. For higher-profile clients with larger budgets, I definitely would bring on The DVI Group.

They really went the extra mile to secure funding and get the project started. They saw the project through from beginning to end. They came up with creative solutions that addressed all of our needs.

How did The DVI Group perform from a project management standpoint?

This project, by all standards, was flawless. Their communication is on-point. They did a good job providing updates and checking in with us.

They use a different internal project management system than we do, but they adjusted by learning to use our project management system. All formal communication went through Workfront. For anything else, though, they called, texted, and emailed me.

They were almost always available. That’s part of the reason why the project went well. We may have held up the project here and there, but their team responded to feedback and schedule changes quickly. They were very professional.

On top of that, they worked well with my team, regardless of the time zone. My stakeholders are located in the UK, Atlanta, Georgia, and San Francisco, California but The DVI Group was able to manage communication with all of them.

What did you find most impressive about them?

Most importantly, the creative output was really good. They put a lot of work into the final product. They’ve been worth every penny.

Are there any areas they could improve?

I wouldn’t want to change anything about our experience. Nothing went wrong.

Do you have any advice for potential customers?

Go ahead and start working with them. Talk to their sales team and ask for examples of their work. I worked with them on animation, but I know they also offer 3D work and live-action film. They offer great creative solutions; you just need to talk with them.

BACKGROUND

Introduce your business and what you do there.

I’m the customer service, sales, and marketing supervisor for a packaging company that specializes in high-barrier film. We’ve been active for the past 30 years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We wanted an introduction video explaining our solutions. At the time, we didn’t have marketing material like this, so we were looking for someone to create a video for customers that may not understand the scope of what we have to offer.

SOLUTION

What was the scope of their involvement?

Originally, we wanted a video to display in our facility. Due to the pandemic, we decided to go for a completely animated video. We didn’t have much experience with video marketing, so they guided us through a bit of a learning curve. They helped us determine what was and wasn’t important, distilling our ideas into a 3–4 minute video. 

First, they asked me about key elements of the video and our goal for our viewers. Then, they handled storyboarding, scripting, voiceovers, animation, and graphics.  

What is the team composition?

There were about 6–7 people working on the project from their side at any given moment. 

How did you come to work with The DVI Group?

We searched for local video production companies and came across their website in the process. On their website, their attention to detail in their video content was clear. They had a comprehensive portfolio of content on their site, so I thought it would be a good idea to contact them.  

How much have you invested with them?

We spent about $43,000. 

What is the status of this engagement?

The project lasted from July–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They constructed a well-balanced, useful video for us. We’re even planning on using it internally for new hires. While we haven’t launched yet, their attention to detail in their work is the best I’ve ever seen.  

How did The DVI Group perform from a project management standpoint?

We had a clear schedule that they closely followed throughout the project. I knew when tasks would be complete, and their communication was outstanding. We communicated through email. 

What did you find most impressive about them?

They were a creative, imaginative team that could translate my vision into a video product.  

Are there any areas they could improve?

I can’t think of anything. They’re doing an outstanding job. 

Do you have any advice for potential customers?

Prepare a general timeline for the project, leaving some wiggle room for getting approval from key players at your company. I’d advise companies to do this in any engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the regional marketing manager for a commercial real estate company that specializes in health care, industrial, and office products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We wanted to create a virtual groundbreaking ceremony for a construction project.

SOLUTION

What was the scope of their involvement?

DVI developed a storyboard, produced a 10-minute video, and created a one-minute version for social media purposes. They arranged the shoot, filmed, edited, and produced the video. Their team interviewed all of the different speakers featured in the video too. They also included the animation of the building that we built in-house. The video also included aerial shots though.

What is the team composition?

I had a primary point of contact at DVI, Erin (Production Manager).

How did you come to work with The DVI Group?

I found them through Google searches. I chose them based on the quality of their products and their location. We have a growing office in Atlanta. I couldn’t find a vendor in Jacksonville and decided to find a local company in the Atlanta area.

How much have you invested with them?

We spent between $30,000–$35,000 on their services.

What is the status of this engagement?

We started this project in June and completed it in October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Overall, the project was successful. It garnered the right emotions and engagement from our customers and employees. The quality of the video production was fantastic. The music that DVI wove throughout the video set a tone of excitement. 

How did The DVI Group perform from a project management standpoint?

We mostly communicated via email. DVI used a video sharing tool that allowed us to comment and provide edits as needed. The production process was smooth and straightforward. They were flexible with us because we needed to work around the activity of the construction site. Their team rolled with the punches when the schedule didn’t work in our favor and still finished the video on time.

What did you find most impressive about them?

They heard our story and understood multiple perspectives. We have multiple business units that make us unique, and DVI brought everyone to the table and let everyone share their part in the project. Their team was able to synthesize all of the information into a story that made sense, which was impressive.

Are there any areas they could improve?

No, they were fantastic.

Do you have any advice for potential customers?

Come prepared with as much information as possible. I felt that I had too much information and brought it to them to sort out. I really appreciated that about them.

BACKGROUND

Please describe your company and your position there.

I am the Founder and CEO of our company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The DVI Group?

We recently launched a new website and wanted to augment our sales message with a brand video that provided a highlight of each of our products/solutions.

What were your goals for this project?

Our goal was to easily communicate how our portfolio of products works together in a singular, cohesive platform to meet all the needs of our clients.

SOLUTION

How did you select The DVI Group?

We were introduced to The DVI Group by one of their existing clients. I knew after our initial phone discussion that they were the partner for us! They took the time to understand the needs, assemble a comprehensive proposal and answer any questions that came up along the way.

Describe the video(s) and the process in detail.

After our initial kick-off, the production team took the time to genuinely understand our solutions and the message we needed to communicate. The project progressed through multiple creative stages and we were involved every step of the way. The final product exceeded our expectations.

What was your vendors' project management or feedback process?

After engagement, the team at DVI provided a very specific project plan and key milestone dates for the entire process. They constantly communicated project schedule, expectations from us and kept us on schedule the entire time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was just recently published to our website but we are actively tracking engagement with the video and expect it to increase our leads. It provides a succinct message about our platform that is easy and enjoyable to digest.

How effective was the workflow between your team and theirs?

We had a very effective workflow with the team at DVI. We were constantly kept aware of project timelines and deadlines and any expectations from our side. Any slip in deliverables (from our side) were quickly accommodated in an updated project schedule.

What did you find most impressive about this company?

I was impressed that the production team had the ability to understand our platform and sales process. It can be difficult to communicate our capabilities on a regular phone call or demonstration, and they managed to do it in a 90 second video.

Are there any areas for improvement?

I genuinely can't think of anything that I would change or improve!