The DVI Group

Please describe your company and your position there.

Instructor and line pilot for a legacy US commercial airline.

For what projects/services did your company hire The DVI Group, and what were your goals?

Six years ago, my commercial airline was looking to improve and modernize our training resources for our population of 12,000+ pilots. By partnering with DVI, we were looking to exploit the benefits of dynamic, video based training aids; to increase knowledge retention, improve upon individual performance, and enhance the user experience for our pilots.

How did you select this vendor and what were the deciding factors?

After an exhaustive, highly competitive search for the right partner, DVI was selected, and we never looked back. Despite having no experience in the realm of aviation training, the creative and technically minded folks at DVI rapidly ramped up their knowledge base, immersed themselves in the project, and ultimately exceeded our expectations. Their enthusiasm for the process was infectious.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

Initial meetings started the process to establish the fundamental learning objectives and to provide DVI with the existing technical and training materials that would provide the foundational research and underlying framework for the content. As time progressed, and Stuart Fleisher began to master the technical aspects of the material (which was not small feat), he was able to then craft a narrative for each training module. What ultimately resulted was a very clever, repeatable formula of live host, 3D computer rendering, and live action cockpit video. Multiple editing sessions were then used to refine and perfect the final products.

Who did you work with and what was the feedback process like?

We worked primarily with Matthew Lopes, Stuart Fleisher, and Lukas Dreser. From the beginning, all interactions were highly collaborative and productive. Refreshingly, the DVI team was able to provide candid , respectful feedback that improved the tenor, tone, and delivery of the content. They know how deftly balance the needs and wants of the customer with providing a viable and effective learning tool.

Can you share any outcomes from the project that demonstrate progress or success?

DVIs versatility, attention to detail, and ability to capture the precise learning objectives for each training module are noteworthy. The efficiency and effectiveness benefits from the training materials are tangible. When polled directly, the pilot population overwhelmingly provides feedback that is indicative of the value added by DVI’s training materials. Other positive attributes include the standardization of procedures and the elimination of instructional variance. Students show up well prepared with a superior, holistic understanding of the learning objectives for each simulator session. In fact, the improvement in student preparation has led to a significant reduction in traditional pre-simulation briefing times.

This efficiency and has allowed my company to drastically reduce the overall daily footprint of the simulator schedule. Students, who now show up with a higher baseline of knowledge, allow the instructors to teach the finer points of a maneuver or concept. Briefings, which used to predominantly be a one-way lecture, delivered by a flight instructor, are now vastly more interactive and substantive.

Describe their project management style, including communication tools and timeliness.

DVI has a dedicated project manager that uses state of the art planning tools. They NEVER missed a single deadline. Through a mutually agreed upon schedule for subject matter deliverables and logical requests (simulator availability, live action shooting, etc.) they were able to stay 100% on track with the desired development schedule.

What did you find most impressive or unique about this company?

A company, which had zero experience in the aviation industry, was able to adapt their existing production process and corporate expertise to produce a vast library of highly lauded training aids for a group of 12,000+ pilots. Simply miraculous.

Are there any areas for improvement or something they could have done differently?

Nope. Wouldn't change anything. They always consistently exceed our expectations.

Introduce your business and what you do there.

I’m the marketing communications manager at Doosan. We’re an original equipment manufacturer (OEM). We produce heavy equipment like big excavators, wheel loaders, and articulated dump trucks.

What challenge were you trying to address with The DVI Group?

We have a partnership with Major League Baseball. We needed someone to create a 30-second commercial for us to air on the MLB Network and on Fox.

What was the scope of their involvement?

We had them shoot the commercial partially here in Georgia as well as at different locations such as our training facility in Tucson, Arizona.

We wanted to reach a broader audience than just construction workers and general contractors because of the platform it would air on. We showed them our equipment and who we sold to, and they developed a creative plan to sell it to the larger audience.

What is the team composition?

Our main point of contact was Craig (Director of Business Development & Client Relations, The DVI Group).

How did you come to work with The DVI Group?

We did an online search. We went to four different agencies including The DVI Group, and asked them to pitch us with a concept, price, and timeframe.

How much have you invested with them?

We’ve spent over $120,000.

What is the status of this engagement?

We worked together from June–August 2018.

What evidence can you share that demonstrates the impact of the engagement?

The commercial is currently airing on MLB Network and will air in early October on Fox for the playoffs. We get an impressions report from MLB and the feedback has been great. I aired it in our office to about 100 people and our CEO really liked it.

Our headquarters in Korea reviewed it and were also very pleased with the outcome. The requested some changes and things they wanted, and DVI were very responsive and quick to make those changes.

How did The DVI Group perform from a project management standpoint?

They did a fantastic job. We filmed it and within a week, they had the first cut done without audio. We went to their office to view it and from there, we made a few changes before it went to audio. They’re very responsive and they pick up the phone for anything we need. Tasks always get done within a few days.

What did you find most impressive about them?

Their creativity and responsiveness are impressive. We just had them in our office to pitch some creative campaigns for us for 2019, beyond video work. I like that they’re a smaller firm, but they work on a lot of different projects with a range of companies. They put out really great quality work.

Are there any areas they could improve?

No. With the timeline and budget we gave them, they were on par.

Do you have any advice for potential customers?

Let them come to you with the creatives. We went to them with our ideas, but it would have been better to just go to them and tell them what we needed in order to get their ideas. That’s what they’re there for.

Introduce your business and what you do there.

I am a marketing specialist for a construction manufacturer. We manufacture various small equipment for other companies in the construction industry.

What challenge were you trying to address with The DVI Group?

We hired them to produce a commercial as part of our sponsorship of Major League Baseball.

What was the scope of their involvement?

They produced a 30-second spot for national television. We wanted a high-quality product and had a very tight turnaround of 45 business days. Since our products are not as easily recognizable as large construction equipment, we needed to make sure we connected with members of the general public. They came up with a realistic concept that anyone could relate to.

What is the team composition?

We worked with a project manager. She was our primary point of contact, and we also communicated with a team of at least four others.

How did you come to work with The DVI Group?

We are a business group within a larger company. Two of our sister business groups worked with DVI for similar projects and referred them. When this project came up, we had five agencies pitch to us before we decided on DVI.

How much have you invested with them?

The whole project from start to finish cost about $120,000.

What is the status of this engagement?

We started working together in May 2019 and we submitted the finished product at the end of June 2019.

What evidence can you share that demonstrates the impact of the engagement?

Regardless of anything else, I'm impressed by the quality they produced in such a short timeline. I know that isn't easy. We shared the initial version with our sister groups, and everyone internally is very impressed. Our VPs and CEO are all very happy, which is our main performance indicator.

How did The DVI Group perform from a project management standpoint?

Our project manager is great. We ran into a snag due to weather, so they scrambled to find a new location in 24 hours. They handled that well, and they were extremely organized. We had constant catch-ups, and communication was very good.

What did you find most impressive about them?

Their enthusiasm and willingness to create a custom commercial that fit our needs was so appreciated. Of the five agencies we considered, DVI was the only one that didn't have familiarity with our business group or our products. In spite of that, they were the most informed pitch, and their ideas were better than any other group. They did a lot of homework and took time upfront to get to know us as a whole. That really shows in the work they did for us.

Are there any areas they could improve?

There was only one instance when a low-level grip had a bad attitude momentarily during an overnight shoot, but that is the only thing I can think of. Nothing they did affected the overall course of the project.

Do you have any advice for potential customers?

Be willing to participate in their creative process. We took a lot of time to introduce them to our product and company, which is why our project was so successful. We did put in extra time in our side, so be willing to take part in that early discovery process.

Introduce your business and what you do there.

I’m a senior program manager at a nonprofit organization focused on a particular spinal bones disease. We work with pharmaceutical companies and people who have this disease to raise awareness. Additionally, we work not only with the patients but also with physicians to help us get an earlier diagnosis of this disease.

Our nonprofit organization started a while back, and we’ve been continuously growing. As senior program manager, I handle a lot of the projects that we work on, and I’m in charge of a lot of the logistical aspects of these projects.

What challenge were you trying to address with The DVI Group?

We received a grant to create short video clips of different topics related to our community. Thus, we hired The DVI Group to create these videos, including writing the scrips and handling the whole video production.

What was the scope of their involvement?

The DVI Group created seven different videos of different topics for us, including a trailer that we can use for promotional purposes. They worked closely with us to create the scripts and produce the videos.

For these videos, we worked with an education committee to come up with the general content we needed. However, as we were not scriptwriters, The DVI Group helped us translate that information into a script format. Then, we reviewed the scripts to ensure they were medically accurate.

After that process, The DVI Group hired two actors and filmed them presenting the topics. They included a lot of images in the videos to bring the entire story together and give the people watching them all the information they needed.

As we liked their work so much, we then hired them for a completely different project. Now, they’re working with us to create two three-part videos of physicians and rheumatologists speaking about the disease and how to diagnose it. The videos will have a PowerPoint presentation format mixed with the recording of the physicians on the screen. These videos are meant for medical students. Once put together, each video will have a duration of 30–45 minutes.

What is the team composition?

We started working with Kevin (VP of Sales & Business Development), who was the first person I had contact with. We’ve also met Erin (Producer) and The DVI Group’s CEO. Additionally, we’ve worked with their production team, which has participated in all these projects.

How did you come to work with The DVI Group?

I started looking for video production companies through Google search and found several. I might have also gone to Clutch, but I don’t remember exactly.

During this search, I was interested in how the companies presented their websites. Some websites didn’t include a lot of information, but The DVI Group’s website had a lot of samples of their work, and we were able to see what they produce and who they work with, which was amazing.

I submitted a contact form for them and immediately got a response from Kevin. We got amazed at how efficient they were with the entire process; they were amazing. For instance, I couldn’t believe how quickly Kevin got in touch and set up a phone call with us: we spoke within the same week, while other companies took three weeks to get back at us.

We met Erin and The DVI Group’s CEO during the call that Kevin set up. They listened to us for around 30 minutes regarding what we wanted to do. Then, they brought in a proposal, and we signed it.

How much have you invested with them?

Considering both projects, we will spend a total of around $100,000.

What is the status of this engagement?

We started our conversation around February 2021. Then, around mid-2021, we contacted The DVI Group again to discuss the second project while the first one was still active. They completed the first project in January 2022, but the second project is still ongoing and will continue until around March 2022.

What evidence can you share that demonstrates the impact of the engagement?

The videos that The DVI Group created were of very high quality. They went above and beyond what we envisioned, and the result ended up being perfect. We also did surveys on the videos, and everyone loved them. They said the videos were straightforward, clear, and well done.

How did The DVI Group perform from a project management standpoint?

The DVI Group’s project management is the best; they’ve been great. It’s amazing how quickly they give updates using their Excel spreadsheets throughout the process. We’ve been able to see where they are at any point during production, and they offer constant communication. Additionally, if we miss a deadline for a review on our side, they quickly reach out to us and handle the issues that arise to ensure that we continue to meet our goals.

Everyone in The DVI Group is very responsive and organized with their timelines. It is also very easy to work with them because they’re very transparent and communicative. We haven’t really had an issue with them, and any hiccups we’ve come across have been solved right away.

If I email them, I get an answer immediately, no matter the time. For instance, Kevin was in charge of arranging the contract, but up until now, I’ve been able to contact him and get his assistance when needed, even though that isn’t technically his job.

What did you find most impressive about them?

The DVI Group’s professionalism is impressive. They’re very professional and understanding, and they listen to what their clients have to say to ensure that their work projects that vision.

Are there any areas they could improve?

I don’t think there’s anything that The DVI Group could improve on. It has been a very easy process for us, even though we were initially nervous because this is one of the biggest projects we’ve done. We’re so excited about their work, and we hope to continue working with them on other projects.

Do you have any advice for potential customers?

If you’re starting a video production project, reach out to a company as soon as possible so that you can give yourself enough time to hit your deadlines.

Introduce your business and what you do there.

I manage marketing production for the global team at Sage.

What challenge were you trying to address with The DVI Group?

We’re launching an initiative with our customer success group to show that we are here to support our customers as their businesses grow. They asked us to create a two-minute video with animated motion graphics, so we hired The DVI Group.

What was the scope of their involvement?

I met with Matthew (CEO) and gave The DVI Group a brief description of the project and what we were looking for. Although we had to stay within the confines of our pre-approved animation styles, I wanted them to think outside the box.

They studied our customers and past work to get a better understanding of our brand. From there, they presented three different options and gave us a lot of different options to update our current assets.

They created both a normal and an animated storyboard, which easy for me to take that and to the internal clients and get the signoffs that I needed. After that, they completed the video.

What is the team composition?

First, I spoke with Matthew about what we were looking for, but then I worked with Kevin (VP of Sales & Business Development) to figure out how we could tackle the project. I also spent plenty of time working with Erin (Production Manager) and Stuart (Creative Director).

How did you come to work with The DVI Group?

I met with The DVI Group when I was working at another company. I have always wanted to work with them because I’ve heard that they do really good work. When I started here, my company had already selected them through an RFP process. I really encouraged my company to speed up the process so we could begin working with them.

How much have you invested with them?

We spent between $15,000–$30,000.  

What is the status of this engagement?

I started talking to them in August 2020 and began the project in December.  Now that we’ve completed this project, I have three more projects lined up with them.

What evidence can you share that demonstrates the impact of the engagement? 

This is the best animated video that we’ve produced all year — that’s saying a lot because we produce a lot of content. Once we released the video, I started receiving emails asking about who produced it and if they could work with them. For higher-profile clients with larger budgets, I definitely would bring on The DVI Group.

They really went the extra mile to secure funding and get the project started. They saw the project through from beginning to end. They came up with creative solutions that addressed all of our needs.

How did The DVI Group perform from a project management standpoint?

This project, by all standards, was flawless. Their communication is on-point. They did a good job providing updates and checking in with us.

They use a different internal project management system than we do, but they adjusted by learning to use our project management system. All formal communication went through Workfront. For anything else, though, they called, texted, and emailed me.

They were almost always available. That’s part of the reason why the project went well. We may have held up the project here and there, but their team responded to feedback and schedule changes quickly. They were very professional.

On top of that, they worked well with my team, regardless of the time zone. My stakeholders are located in the UK, Atlanta, Georgia, and San Francisco, California but The DVI Group was able to manage communication with all of them.

What did you find most impressive about them?

Most importantly, the creative output was really good. They put a lot of work into the final product. They’ve been worth every penny.

Are there any areas they could improve?

I wouldn’t want to change anything about our experience. Nothing went wrong.

Do you have any advice for potential customers?

Go ahead and start working with them. Talk to their sales team and ask for examples of their work. I worked with them on animation, but I know they also offer 3D work and live-action film. They offer great creative solutions; you just need to talk with them.

Introduce your business and what you do there.

I work for the training department of a transportation company. I’ve been tasked with leading a group of about 20 people through a project to refresh a lot of our training materials.

What challenge were you trying to address with The DVI Group?

The DVI Group is moving our training program from a PowerPoint system where our instructors hand out manuals and deliver one-on-two training, to a learning content management system that delivers all the materials that students need without having to have an instructor present. Students also will have access to the new system on a full-time basis.

What was the scope of their involvement?

We’re working with The DVI Group on a small batch of these training videos now, but we potentially will work with them on 400–500 videos. It’s a large project for our company. The videos include a host or instructor who delivers information that is then mixed in with everything from 2D graphics, 3D graphics, technical graphic drawings, and other components. Each of the videos DVI is making is 8–15 minutes long. We’re starting to work through a big topic list of materials.

DVI is pretty much doing this project end to end for us. We’re providing the assets to be filmed, including employees on our end, and DVI is casting actors and actresses for the roles that are not the people we provide. The host instructor is an actor; we decided that would be a better move for us. DVI is taking care of all of that. They’re doing all the graphic production, filming, and full support. Right now, we’re basically doing a lot of technical scripting and providing technical support for them so that they can interpret the scripts and know what they’re looking at.

The key reason we sought a third-party vendor for this material had to do with the changing demographics company. A lot of people will be retiring soon and will be replaced with younger people.

We knew that we couldn’t make a video that’s going to keep people engaged and interested and leverage modern techniques and graphic design because of that difference in age. Over a five-month period, we used our corporate vendor to build a couple of prototypes, and we noticed that all the creative ideas came from the minds of the subject matter group that was putting these together rather than the vendor doing that. We realized right away that our internal vendor wasn’t investigating our needs, but DVI did. They did a deep dive into our manual sets and our culture. They interviewed our employees. They did a lot of work to set the stage. And then they went away and came back with a bunch of creative ideas on how the information could be presented. That, for us, has been the biggest return on investment so far, because a lot of people offered to do the filming, production, editing, etc. However, DVI was one of the few companies that really understood what we needed on the creative side. To make a long story short, DVI did the whole creative process, and then brought back ideas and storyboards. They did a bunch of demonstrations and examples with different formats, and then we sat down, talked them through and refined their ideas to get where we are now.

How did you come to work with The DVI Group?

We went through a pretty laborious process to hire DVI. We started collecting information about national companies that could do this kind of work. We wanted to be able to work with them closely. We narrowed it down to about seven providers, and then we started with phone call interviews. We narrowed down those to about three to five and then we met with them and asked for their proposals. Early on in that process, I think the subject matter strongly felt that DVI was bringing the creative stuff to the table that we wanted and were interested in, and they were doing a lot of work upfront to research what we needed and what the best way to deliver the material was. There were cheaper options in some of the other companies, but they didn't have the impressive background experience in training videos that DVI seemed to have. We narrowed it down based on what we saw as their ability to scale up quickly and come up with the creative process that we were missing.

Some of the other divisions in our company saw some of the work and material that DVI was doing and how quickly and efficiently they could do it. Because of that, I think they’ve been sucked into at least one other project at our company where we had to film our CEO giving an introduction because we knew we couldn't do it internally.

What is the status of this engagement?

We brought The DVI Group on board the project in November 2016, though we were doing some investigating of them before that. We’re working with them now, and they’re contracted with us to do what we’re calling Phase 1 of this overall project — 108 separate videos, 8 minutes to 15 minutes long — over the next year. DVI might be able to work for us for the next couple of years.

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The feedback has been amazing, and most of it has been glowing. The quality and production value of the videos themselves is amazing, but the concept also has been a game changer for us, and it has received a lot of attention. The videos free up a lot of our workforce, and they provide a clear and useful learning tool for our employees. The production value of what The DVI Group has brought to the table has been so far above what we’re used to seeing that we’re still trying to absorb everything.

How did The DVI Group perform from a project management standpoint?

DVI does a fantastic job with project management. To be honest, we haven't put them under a lot of stress with project management yet, because most of the limitations and deadlines are on our side right now. This is a big process change for us, so we’re going slowly and methodically through everything, trying to develop our critical path to success and make sure that we’re not spending money on something we don't want. DVI has been extremely receptive and flexible, and we have not put them under pressure for any kind of deadline. Whenever we do ask them for something, their turnaround is way faster than we’re able to process.

We meet about three of their team members in person quite often right now, and we also talk over the phone, email, and text. They’re very communicative.

What did you find most impressive about The DVI Group?

We think they have ESP [extrasensory perception]. I've been incredibly impressed with their ability to listen to our needs and absorb the material. This is the first time we’ve worked with a group that actually employs a researcher to understand our industry. It’s been amazing. The fact that they have these people and can bring them to bear on the project has made such a big difference. When we work with a third-party vendor, we typically have to explain something, they send us something back, we explain why it’s wrong, they send it back, we explain what could be better, and it’s this back and forth. Right now, with DVI, they are learning our industry as quickly as they can, and they seem to be able to absorb everything and spit it out right out of our brains. I’ve been impressed with their ability to tackle topics that, to be honest, took me 20 years to get my experience in.

Are there any areas The DVI Group could improve?

If DVI were a bigger company, that would be great. To be honest, the only feedback we have is how absolutely impressed we are and how we want to charge forward with them. We think they might need to hire, because they’re a scalable system obviously, and right now we’re almost prepared to give them more work than I think they want or would be able to handle.

Introduce your business and what you do there.

I’m the vice president of marketing for a company that uses an identity verification engine to help companies locate, identify, verify, and approve when people sign up for a new service online. We also do fraud detection and deterrence.

What challenge were you trying to address with The DVI Group?

The business challenge we had was effectively and efficiently communicating to clients how our products worked. Some of them are a little complicated, so we wanted an easy way to transmit information and provide a better understanding of how our solutions work and what the value propositions are.

What was the scope of their involvement?

The DVI Group has created six videos for us so far, and are working on two more. They’re animations with humor, good analogies, and storylines meant to keep someone’s attention and intuitively communicate what our product does.

They provided the talent, the ideas, and the creativity that has resulted in the outcomes we’ve gotten for our particular assets.

What is the team composition?

We’ve mainly worked with two of their members, but we’ve been in contact with three people overall. We’re mainly in touch with the project manager.

How did you come to work with The DVI Group?

They did some videos for us a while back, before I arrived at the company.

What is the status of this engagement?

We started the latest project with The DVI Group around April 2017. We were going to wrap up the project after the original scope was completed, but we found two new needs and I’ve just signed the paperwork for them.

What evidence can you share that demonstrates the impact of the engagement?

We’ve tracked the number of views but we haven’t tied them back to lead acquisitions or conversions since the videos are relatively new. However, The DVI Group has exceeded our expectations in terms of quality, storytelling, creativity, and humor.

They also did a magnificent job of nailing what the objectives were, namely to present, communicate, and share knowledge about the services we have in an entertaining way. DVI was able to do that while creating individual stories, as well as an overarching one, which was quite impressive.

How did The DVI Group perform from a project management standpoint?

They’ve performed well in this regard, being friendly and responsive at all times. There’s a great deal of talent, creativity, and understanding in their team. They’re easy to work with and communicate well.

What did you find most impressive about them?

The quality of The DVI Group’s work is top notch. Furthermore, their overall friendliness and engagement make them easy to do business with. All in all, what they’ve done for us has exceeded expectations and really made the investment worthwhile in our CEO’s mind, which is of utmost importance.

Are there any areas they could improve?

I would love for them to cost less, but you get what you pay for. In our case, we’ve spent a lot of money but we’ve received a good product.

Do you have any advice for future clients of theirs?

Having a project manager on our side assigned to the work was helpful. We did as much as possible to prepare and provide the information that The DVI Group needed. It’s important for clients to ensure that things get turned around on time and that nothing gets lost in translation.

Introduce your business and what you do there.

Jvion is a cognitive clinical science company that primarily serves the healthcare provider segment. I’m the VP of marketing and strategic communications.

What challenge were you trying to address with The DVI Group?

We’ve grown exponentially over the past year and have even acquired another company. In that accelerated growth, there’s been a real need to realign our message and make it more crisp and engaging. I wanted to do that by bringing in high-quality professional video. For one thing, we knew we needed to make our message concise to be easily digestible. We needed to take a very difficult concept, cognitive science, and make it accessible. Within the healthcare community, we usually see resistance to any kind of new capabilities and new technologies. Because of this specific challenge, we needed to position it to be non-threatening and easy to adopt for our clients.

What was the scope of their involvement?

We had two pieces that came out of this involvement: a corporate overview piece and one with client interviews. The two videos dovetailed together nicely. For the corporate overview, the project was done in collaboration with The DVI Group because of the complex nature of our work. They developed an initial script and we went through iterative phases. They came up with vision boards and storyboards that really brought to life our core concepts. We need to use very specific language and they did an amazing job with that. For the interviews, we had seven interviews with the C-suite. They did all the planning and managed all the logistics. We looked at the script and then married questions to the script so that the case study parallels the concept. The DVI Group worked with me to get some amazing comments and quotes. They covered all of the critical differentiators that we had worked so hard to articulate during the corporate overview. We will continue to work on using what they’ve provided in different ways.

How did you come to work with The DVI Group?

I went through a vetting process and looked at multiple firms. I looked in Atlanta to see who was really good at doing videos for businesses. I narrowed my search to three organizations and interviewed all of them. The DVI Group suggested that I come meet with them face to face instead of talking on the phone. Immediately, there was a sense of professionalism and service. I was late to the meeting because of Atlanta traffic but they had water ready and a great presentation prepared. That was tied to the projects they showed from their portfolio.

How much have you invested with The DVI Group?

We spent between $50,000 and $200,000.

What is the status of this engagement?

We started in November 2016, and the work is ongoing.

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

Our CEO is extraordinarily pleased with the messaging that has come out of the videos. Our investor team is delighted. The initial reaction to both videos from the industry at the largest industry conference we had has been positive. They’ve told us that our message is now more sophisticated and concise.

How did The DVI Group perform from a project management standpoint?

They were fantastic, meeting the deadlines we set. We had a big trade show last week, so they had to work hard to meet our deadline. They did 12 weeks of work in six weeks. With the timeline, the amount of work, and the cognitive demands we placed on them, they performed at every turn. They’re a great team. I feel lucky to have them in my backyard and to have found them.

What did you find most impressive about The DVI Group?

They’re just a really good group to work with. They have an energy that helps to bring out your own creativity. It makes what can seem like a daunting project into a fun project. They brought a vision and a creative energy that helped bring out the best in our team.

It wasn’t just their video work that was impressive, but how they were able to leverage that into multiple platforms. One of the client case studies I wanted to do was with a hospital where DVI had already filmed, so they already knew the people. They had this mailer that they had created for the other client and it was so well done. That highlighted the excellence of their work and the client focus. They provide consultative expertise to each project, going beyond the deliverable so that you can add value to your business.

Are there any areas The DVI Group could improve?

I can’t think of anything.

Introduce your business and what you do there.

We are a small Swiss software company focusing on contact center and computer software integration. I’m a sales engineer.

What challenge were you trying to address with The DVI Group?

I was making homemade videos and we wanted something more professional that we could show at trade shows and which the sales people could show during meetings.

What was the scope of their involvement?

The first video they did was an overall corporate description using animation. They have always written the scripts and we have edited them. They have also produced other videos that include narration. So far, we’ve done three videos and plan to do another one in the future of a customer testimonial.

How did you come to work with The DVI Group?

They did work for the company my wife worked at, so she recommended them. I did research to find other companies and met with several of them, but I found that I liked The DVI Group the best. I did some interviews with them and saw the work they had done. Based on that, I decided to work with them.

How much have you invested with The DVI Group?

We spent between $15,000 and $20,000 on each project.

What is the status of this engagement?

We plan to continue working with them in the future.

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We have gotten excellent feedback from my coworkers.

How did The DVI Group perform from a project management standpoint?

They’ve been excellent. Any delays have always been because of us. They’re always prepared and pushing us.

What did you find most impressive about The DVI Group?

They are very easy to work with. They always deliver on everything they promise. The quality of their work is excellent. They’ve always met or exceeded my expectations.

Are there any areas The DVI Group could improve?

I felt we did too much of the work on the script with the first writer we worked with. They switched writers and that minimized our efforts.

Introduce your business and what you do there.

I am an account manager for Big Red Rooster, a marketing agency.

What challenge were you trying to address with The DVI Group?

We don’t have a very strong video development team so we were looking for someone who could produce a video for us.

What was the scope of their involvement?

We provided them with the assets: storyboards, visuals, and the creative direction. The DVI Group then made all that into a live video for us. The video had animation and we gave them the license to make things work how they think best. We did five training videos and one promotional video on how to use a new drink brewer.

How did you come to work with The DVI Group?

One of our creative directors had wonderful things to say about them and we were looking for a premium production team. We have other production companies we use that are less expensive, but we needed premium-level videos for this. I saw some of the other work they’ve done and we all agreed that they’d be the best source for us.

How much have you invested with The DVI Group?

We spent between $10,000 and $50,000 on the project.

What is the status of this engagement?

The project is complete.

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The videos haven’t been posted on any platforms yet. But the director of marketing and the director of North America marketing saw the videos and were wildly impressed. They loved that they were all cohesive, smooth, and beautiful. The videos spoke to all the pieces that they wanted to talk to and got rave reviews.

How did The DVI Group perform from a project management standpoint?

I had one point of contact and it was very smooth. They used tools that were easy to understand and allowed us to quickly make edits. They were quick, efficient, and smart in how they delivered things to me. I really enjoyed working with them. They met or exceeded all deadlines.

What did you find most impressive about The DVI Group?

I wasn’t able to see them create something from beginning to end. We came up with the storyboard and artwork so all I saw was the production end, but they did beautiful work. They introduced me to each person that was involved in our project, which was great. I felt like I was part of their team too. It was a great experience and I would recommend them to anyone.

Are there any areas The DVI Group could improve?

No, I have nothing bad to say.