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Make it Better, Make it Easier, Make it Matter

4.9
26 reviews

The DVI Group opened its doors in the fall of 1999, in Midtown Atlanta.

We have evolved from our initial roots as strictly a video production company, to a strategic communications agency that produces award-winning videos, as well as digital and print creative content.  For the past 3 years, we have ranked as one of the top 3 production agencies by CLUTCH.  Plus we have won over 70 industry awards and we are members of the Forbes Agency Council.  Additionally, the Atlanta Business Chronicle has ranked The DVI Group as one of Atlanta’s Top Advertising & Marketing Firms for 2017 and 2018.

Our capabilities include all tasks associated with producing rich media content including, but not limited to live action filming, 2D/3D animation, motion graphics, instructional design, static banners, billboard design, print campaigns, etc. We also offer global localization services, subtitling, photography, drone filming, and all production and post-production services critical to every type of content required.

Our team consists of 24 self-motivated, creative, and performance-driven professionals, with strong vision and drive to complete a common goal. Their unique ability to translate business strategy and challenges into strategic plans and vision, implementing operating routines, maximizing team skills, and creating communications avenues, are core foundations to our agency’s sustained success.

There are a lot of companies who can make you a video, but The DVI Group is the only creative agency that can offer you the perfect storm of award-winning creative talent, industry-leading expertise in video content and strategic, goal-oriented thinking. It is our mission to meet and exceed your expectations at every turn. We approach every aspect of every job with the intention to MAKE IT BETTER, and we have built a reputation for doing just that. We will do the same for you.

READ MORE...
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
1999
Show all +
Atlanta, GA
headquarters

Portfolio

Key clients: 

The DVI Group has worked with some of the most well-known brands in the world, across dozens of diverse industries. We work with ambitious brands who know the value of premium quality, visual content including Revlon, Home Depot, UPS, McKesson, Delta, Mercedes-Benz, Intercontinental Hotels, Doosan, Kaiser Permanente, Hansgrohe, Kodak Alaris, Newell Brands, AT&T, and many more.

Doosan Infracore - MLB Broadcast Commercial

Being an official partner of Major League Baseball is a big deal, in more ways than one. As part of their partnership with MLB, Doosan Infracore planned to air nationally televised commercials during baseball games on MLB Network and Fox Sports. Doosan turned to The DVI Group to produce a new brand commercial. The spot playfully combines the imagination of children with the power of machines.

Protective Life Insurance - National Sales Conference

To honor their top performers, and reinforce the theme of their annual sales conference, Protective Life asked us to build a video with the theme “The Time is Now.”  The result is a custom designed and fully 3D animated Rube Goldberg machine that previews the awards to come.

Fulton County - Homestead Exemption

When property values rise, property taxes rise with them.  But for many Fulton County residents, there are tax exemptions available that can mean major tax savings.  This 2D animated explainer video, part of a six part series on property tax assessment, helps walk residents through the basics of homestead exemptions.

IMI, Building Better Beverage Businesses

“I want to lick the screen.”  That was the mission that IMI brought to The DVI Group. We built this brand video around the IMI signature cocktail – a delightful blend that incorporates different pieces of the IMI philosophy in its crafting. We used macro photography and custom food styling to get the right blend of delicious and rustic to highlight the IMI brand.

Experience Hansgrohe

Hansgrohe offers some of the world’s highest quality and most beautiful faucets. For a truly unique experience, The DVI Group created multiple videos and a custom website for "Experience Hansgrohe". See the entire experience at: http://www.experiencehansgrohe.com/

Care Logistics, Navigating the Maze

Today, most hospitals operate as a series of disconnected, independently operated silos. It is no wonder hospital administrators feel lost trying to keep up with it all. Care Logistics helps hospitals change the way they think about care, eliminating miscommunication and inefficiencies, and providing leaders with a road map for patient care. Atlanta Video Production Company the DVI Group helps Care Logistics tell their story

…
through simple characters and colorful landscapes in this beautiful 3D animation.
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Reviews

4.9
26 reviews
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Video Production for Skincare Company

“They were very transparent and open about the process, willing to answer any questions that we had along the way.”

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4.5

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Oct. 2019
Project summary: 

DVI Group created nine compliance videos using stock images and graphics for a skincare company. They drafted scripts, selected actors, and built a timeline, allowing the client to be a part of each step.

The Reviewer
 
1,001-5,000 Employees
 
Provo, Utah
Director of Global Compliance, Skincare Company
 
Verified
The Review
Feedback summary: 

The team delivered the products, meeting expectations and impressing the internal team with their willingness to tackle niche subject matter. While a few more phone calls may have been helpful, their clear, transparent communication style improved the workflow and relationship throughout.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a director of compliance for a skincare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DVI Group?

We wanted videos about compliance created for our users.

SOLUTION

What was the scope of their involvement?

They created about nine compliance videos for us. There was a kickoff call to make sure we were all on the same page. We learned about their process, and they learned about our company and goals. Our team also provided background information that we thought would help them succeed in this process. From there, we communicated over email to lay out the timeline, choose talent, and draft scripts. In the videos themselves, they used stock imagery and graphics to explain compliance while keeping it simple. 

What is the team composition?

We worked with an account manager, scriptwriter, and several others throughout the process. Our account manager was our main point of contact, and he guided us through each step of the collaboration.  

How did you come to work with DVI Group?

I wasn’t in the selection process, but I believe we found them through an online search.

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

We started in early 2018, and after some delays on our end, the project wrapped up in October 2019. The bulk of the collaboration was between mid-2019 and October, though.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did a great job. Throughout the process, they took on our niche industry and delivered results that were very close to our vision on the first try. We were impressed with their willingness to work with such a specific subject matter. At the end of the day, we reached the desired results through the videos they created.   

How did DVI Group perform from a project management standpoint?

While we were delayed on a few deadlines, communication was great and they hit all the milestones we needed on time. They helped make our expectations regarding deadlines and next steps for them very clear.

What did you find most impressive about them?

We’re very impressed with the quality of their work. This is the first time we’ve worked with a video production company, so it’s difficult to compare this to other experiences. They were very transparent and open about the process, willing to answer any questions that we had along the way. 

Are there any areas they could improve?

This may be due to the nature of the project, but it would’ve been nice to be able to jump on the phone more frequently. There were a few instances where I felt that they adhered to our feedback in their edits, but a call could’ve saved us additional emails and time on minor changes we wanted. Touching base verbally more often would’ve helped us a bit.

Do you have any advice for potential customers?

It was a pleasure to work with them. I’d tell anyone considering them that they’d be in good hands.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    We don’t have a ton of experience in this area, but they provided good value.
  • 4.5 Quality
    Service & deliverables
    Generally, they did a great job.
  • 4.5 NPS
    Willing to refer

National TV Commercial for Construction Equipment Manufacturer

“They came up with a realistic concept that anyone could relate to.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2019 - Ongoing
Project summary: 

The DVI Group created a 30-second national television commercial for a construction manufacturer. Within a short timeline, they managed everything from ideation to post-production.

The Reviewer
 
201-500 Employees
 
North Carolina
Marketing Specialist, Construction Equipment Manufacturer
 
Verified
The Review
Feedback summary: 

The quality The DVI Group produced with very little turnaround is this project’s key success. They were well-organized and were better informed than other companies considered for the job. Their research was strong, and they had a rich creative process.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a marketing specialist for a construction manufacturer. We manufacture various small equipment for other companies in the construction industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We hired them to produce a commercial as part of our sponsorship of Major League Baseball.

SOLUTION

What was the scope of their involvement?

They produced a 30-second spot for national television. We wanted a high-quality product and had a very tight turnaround of 45 business days. Since our products are not as easily recognizable as large construction equipment, we needed to make sure we connected with members of the general public. They came up with a realistic concept that anyone could relate to.

What is the team composition?

We worked with a project manager. She was our primary point of contact, and we also communicated with a team of at least four others.

How did you come to work with The DVI Group?

We are a business group within a larger company. Two of our sister business groups worked with DVI for similar projects and referred them. When this project came up, we had five agencies pitch to us before we decided on DVI.

How much have you invested with them?

The whole project from start to finish cost about $120,000.

What is the status of this engagement?

We started working together in May 2019 and we submitted the finished product at the end of June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Regardless of anything else, I'm impressed by the quality they produced in such a short timeline. I know that isn't easy. We shared the initial version with our sister groups, and everyone internally is very impressed. Our VPs and CEO are all very happy, which is our main performance indicator.

How did The DVI Group perform from a project management standpoint?

Our project manager is great. We ran into a snag due to weather, so they scrambled to find a new location in 24 hours. They handled that well, and they were extremely organized. We had constant catch-ups, and communication was very good.

What did you find most impressive about them?

Their enthusiasm and willingness to create a custom commercial that fit our needs was so appreciated. Of the five agencies we considered, DVI was the only one that didn't have familiarity with our business group or our products. In spite of that, they were the most informed pitch, and their ideas were better than any other group. They did a lot of homework and took time upfront to get to know us as a whole. That really shows in the work they did for us.

Are there any areas they could improve?

There was only one instance when a low-level grip had a bad attitude momentarily during an overnight shoot, but that is the only thing I can think of. Nothing they did affected the overall course of the project.

Do you have any advice for potential customers?

Be willing to participate in their creative process. We took a lot of time to introduce them to our product and company, which is why our project was so successful. We did put in extra time in our side, so be willing to take part in that early discovery process.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Product Video for Home Builder

“They're very creative and know what they're doing. … They became a true partner to us.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. - Oct. 2018
Project summary: 

After helping build out an idea, The DVI Group created an animated video that tells the story of a product through fun characters. They were also in charge of the artistic concept and the music.

The Reviewer
 
1001-10,000 Employees
 
Atlanta, Georgia
Communications Manager, Home Construction Company
 
Verified
The Review
Feedback summary: 

The video generated high user engagement and the in-house team in impressed with the quality of work. The DVI Group went above and beyond to meet a tight deadline, while their ability to work with the in-house approval processes contributed to the project's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a communications manager at a home construction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We wanted to showcase one of our products and how it benefits our customers, so we were looking for a vendor to create a video for us.

SOLUTION

What was the scope of their involvement?

Our in-house team came up with an idea and a script. The DVI Group helped us turn the script into a very good story and then, they created an animated video. We wanted to have a fun and light-hearted video that explained how our product works without getting into too much science behind it. It's an entertaining story that provides enough information about the product to get customers interested and gives them an idea about our brand.

The video is essentially a story about two raindrops. One of them gets trapped inside our product and then it ends up evaporating out. Through these raindrop characters, the story shows how water can't get into the house and showcases our product in a fun way. The DVI Group did an amazing job with the visuals, artistic concept, and the music.

What is the team composition?

We worked directly with our account manager, a creative director, and a project manager. But they had a whole team that was working on the actual video.

How did you come to work with The DVI Group?

I also volunteer for a non-profit and I saw the work that The DVI Group had done for them. We put out an RFP and got proposals from The DVI and a few other agencies. The DVI was able to work with our budget and their presentation gave us confidence, so we chose them.

How much have you invested with them?

We spent about $25,000.

What is the status of this engagement?

We worked with them between September–October 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They became a really great partner to us. We had a tight deadline, and they were able to turn the project around very quickly. We posted the video on social media, and we saw a high user engagement–not only from our consumers, but from other people who work in the industry and follow us on social media.

How did The DVI Group perform from a project management standpoint?

I always felt we had a lot of support across the agency and a lot of smart people in the room when we were finalizing the idea together. They gave us an exact timeline and kept us up-to-date with all the steps. We had to get approval not only from our internal staff, but from our partners, so the timeline made it easier for everyone to work together and keep the project on track. From a project management perspective, that was the best project I had worked on.

What did you find most impressive about them?

They're very creative and know what they're doing. With some companies, you have to choose whether you want a creative team or strong project management, but we didn't have to sacrifice anything when working with The DVI Group.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Be clear about your vision and give them as much information as possible. Tell them not only about your project but also about your company and your internal process. They can work with just about any kind of company and agency dynamic, but being very clear from the beginning will start off the relationship really strong.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Explainer Videos for Major Retailer

"The DVI Group’s high level of commitment and quick turnarounds impressed our internal stakeholders."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Jan. 2019
Project summary: 

The DVI Group produced an animated video with graphical treatment and voiceover. Preproduction services included scripting and talent recruitment. The team edited the footage and added iconography.

The Reviewer
 
10,001+ Employees
 
Atlanta, Georgia
Manager of Production, Major Retailer
 
Verified
The Review
Feedback summary: 

The team led the creative direction by coordinating with multiple stakeholders in an efficient production process. They expertly managed expectations and delivered the final product on time and budget, despite holiday-related scheduling conflicts. The DVI Group processed feedback quickly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of production for a major national retailer. My team acts as a boutique agency within the company and approaches the other departments as clients. I work with every department within the organization on a variety of video needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We hired The DVI Group to produce an animated video to a group of internal associates. The video needed to explain how to be better informed about participating in the work environment—giving context and understanding of how to perform better.

SOLUTION

What was the scope of their involvement?

The DVI Group held numerous conference calls with internal stakeholders. They then created a rough outline for the video based on the ideas generated during the calls. Next, we refined that outline and ultimately constructed a script. The team established a plan to use animation, graphical treatments, iconography, and movement music to communicate this narrative. The DVI Group helped recruit voiceover talent and handled everything from execution to post-production editing. They ultimately delivered the final product.

What is the team composition?

Craig (Director of Sales and Marketing, The DVI Group) served as our account representative. He was active with the creative process and took on some challenges with video production.

How did you come to work with The DVI Group?

My boss had met Craig and later asked me if my team could partner with The DVI Group. We then sat down with the team to see whether or not they could translate our challenging and complex content into an accessible video for our associates.

How much have you invested with them?

We spent between $10,000–$25,000.

What is the status of this engagement?

We started working with them in October 2018 and the partnership ended in January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The DVI Group’s high level of commitment and quick turnarounds impressed our internal stakeholders. The team identified solutions efficiently and never wasted time.

How did The DVI Group perform from a project management standpoint?

The DVI Group met every timeline, responded quickly to our feedback, and communicated clearly. The timeline was prolonged due to the holidays and our contacts’ rigorous travel schedules. At times, it was difficult to sync up and get feedback, especially given the number of stakeholders involved.

What did you find most impressive about them?

The team was thorough and ensured that everyone had the same expectations and understanding of the process. They were instrumental in keeping the video’s direction on track. Animation is subjective and each person has a different idea of how it should look. The DVI Group quickly clarified the creative direction for the 7–8 stakeholders involved in the process.

Are there any areas they could improve?

We had one issue with the voiceover talent. We used a third-party voiceover service and the person’s demo reel sounded good. However, we ran into issues after hiring them. That was an unfortunate incident, but not uncommon.

Do you have any advice for potential customers?

Maintain an open dialogue and ensure that everyone abides by the production timeline. There isn’t any reason why The DVI Group wouldn’t be able to deliver a quality product on time.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    The project should have cost more, but the team was very interested in creating a partnership with us.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Explainer Videos for Municipal Government

“They executed our ideas as well as or even better than I could have expected.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - May 2018
Project summary: 

DVI Group created six animated videos to explain a federal property assessment process. The videos sought to inform the public of basic property management expectations and broke down the assessment process.

The Reviewer
 
1001-10,000 Employees
 
Georgia
Director of External Affairs, Municipal Government
 
Verified
The Review
Feedback summary: 

Despite the project’s complexity, DVI Group was able to transform a set of nuanced business challenges into exceptional explainer videos, one of which won a Telly Award. Internal stakeholders also praised the team for their thoughtful approach to an otherwise sensitive topic.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I’m the director of external affairs at a municipal government based in Georgia. My role is to plan and execute our internal/external communications and engagement.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DVI Group? 

In 2017, we faced a number of major public issues with our property assessment process. As a result, we decided to undertake a large-scale communications effort to educate property owners on their rights and responsibilities. DVI Group joined the project to develop a series of animated explainer videos that would go over those details and walk people through the assessment process.

SOLUTION

What was the scope of their involvement? 

We initially had several kick-off meetings to outline the project. As we went over our business challenges and expectations, DVI Group did a great job of capturing our vision. They then used our provided scripts as a starting point, suggesting ways to make the language as clear as possible.

During the storyboarding process, we went back and forth on how to present the content. Since we wanted to convey a sense of diversity in as many forms as possible, DVI Group created characters that would appeal to a wide range of communities. They also designed the overall look and feel to be consistent with the visuals in our concurrent print campaign.

The final deliverables included six animated videos that broke down the basics of property management. Each video addressed the different forms of property taxes available, showed ways to mitigate them, and explained how to submit an appeal. Our goal was to help the public better understand our property assessment process.

What is the team composition?  

We primarily interacted with our project manager, but there were about six resources available. The full team participated during our kick-off discussions, which included the storyboard writers and animators. 

How did you come to work with DVI Group? 

We selected them through a formal procurement process. I met with several candidates and also spoke with some of my peers in the industry for recommendations. In the end, DVI Group won the contract because they had the most relevant project experience, and their pricing was very competitive.

How much have you invested with them? 

Each video cost between $6,000–$7,000, so we paid about $35,000–$40,000 total.

What is the status of this engagement? 

The bulk of the work lasted from February–May 2018, but there was one project that continued past the initial scope. This was more due to our side; DVI Group did a great job of trying to meet our timelines.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

As part of this project, we’ve shown the videos at meetings all over the county and have done a lot of community outreach. The response has been really positive so far. Both the general public and our internal staff are pleased that we’re trying to explain such a sensitive topic. At the end of the day, there are very few things more important to us than our homes, so it’s important that the government is clear on people’s rights. On top of that, one of the videos won a Telly Award.

How did DVI Group perform from a project management standpoint?

Our first kick-off meetings were key to the engagement because it gave them the opportunity to really understand what we were after. As a result, it was a very seamless process moving forward. We managed the whole project internally, and I appreciated how hard they worked to keep us on track. Although there were a lot of elements, the team was focused on meeting their deliverables.

What did you find most impressive about them? 

They executed our ideas as well as or even better than I could have expected. Sometimes it can be hard to convey your vision when working with a creative firm, but with DVI Group we felt always felt heard. Their ability to actively listen and translate complex business problems into a high-quality end product made them stand out.

Are there any areas they could improve? 

No, nothing comes to mind in terms of their performance. There were times when they had to wait for us to catch up to them due to delays on our end, which might have been frustrating. But they were just responding to our schedule, so I can’t fault them on that.

Do you have any advice for potential customers?

Defining your project before approaching a vendor will help you achieve a better end product. This is true of any project. Had we not come prepared, we likely would’ve burned through some of our budget or schedule trying to figure out what we wanted. That’s not to say that DVI Group can’t help you brainstorm, but you’ll incur some cost.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Video Production for a Construction Equipment Company

“Their creativity and responsiveness are impressive.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jun. 2018 - Aug. 2018
Project summary: 

The DVI Group provided video production services, shooting a commercial to air to a large, non-specialized audience. They designed the campaign and filmed it across multiple locations.

The Reviewer
Aryn Drawdy
Marketing Manager, Doosan
 
Verified
The Review
Feedback summary: 

The completed commercial aired on two major TV networks, reaching a wide audience and receiving favorable reviews, according to the impressions report. The team managed the project effectively and were responsive to all requested changes, working quickly and professionally.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing communications manager at Doosan. We’re an original equipment manufacturer (OEM). We produce heavy equipment like big excavators, wheel loaders, and articulated dump trucks.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

We have a partnership with Major League Baseball. We needed someone to create a 30-second commercial for us to air on the MLB Network and on Fox.

SOLUTION

What was the scope of their involvement?

We had them shoot the commercial partially here in Georgia as well as at different locations such as our training facility in Tucson, Arizona.

We wanted to reach a broader audience than just construction workers and general contractors because of the platform it would air on. We showed them our equipment and who we sold to, and they developed a creative plan to sell it to the larger audience.

What is the team composition?

Our main point of contact was Craig (Director of Business Development & Client Relations, The DVI Group).

How did you come to work with The DVI Group?

We did an online search. We went to four different agencies including The DVI Group, and asked them to pitch us with a concept, price, and timeframe.

How much have you invested with them?

We’ve spent over $120,000.

What is the status of this engagement?

We worked together from June–August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The commercial is currently airing on MLB Network and will air in early October on Fox for the playoffs. We get an impressions report from MLB and the feedback has been great. I aired it in our office to about 100 people and our CEO really liked it.

Our headquarters in Korea reviewed it and were also very pleased with the outcome. The requested some changes and things they wanted, and DVI were very responsive and quick to make those changes.

How did The DVI Group perform from a project management standpoint?

They did a fantastic job. We filmed it and within a week, they had the first cut done without audio. We went to their office to view it and from there, we made a few changes before it went to audio. They’re very responsive and they pick up the phone for anything we need. Tasks always get done within a few days.

What did you find most impressive about them?

Their creativity and responsiveness are impressive. We just had them in our office to pitch some creative campaigns for us for 2019, beyond video work. I like that they’re a smaller firm, but they work on a lot of different projects with a range of companies. They put out really great quality work.

Are there any areas they could improve?

No. With the timeline and budget we gave them, they were on par.

Do you have any advice for potential customers?

Let them come to you with the creatives. We went to them with our ideas, but it would have been better to just go to them and tell them what we needed in order to get their ideas. That’s what they’re there for.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them.

Video Production for Identity Verification Company

"The DVI Group has exceeded our expectations in terms of quality, storytelling, creativity, and humor."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Apr. 2017 - Ongoing
Project summary: 

The DVI Group produces explainer videos that not only easily transmit how the company works but also does it in a smart and humorous way. They’ve done a total of six videos, and are signed on for two more.

The Reviewer
 
51-200 Employees
 
Atlanta, Georgia
VP of Marketing, Security and Investigations Company
 
Verified
The Review
Feedback summary: 

Every video has met its objective of explaining the service offering in an entertaining and straightforward way. The DVI Group’s team is friendly and responsive, which makes working with them easy. They deliver top quality, which is well worth their price.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the vice president of marketing for a company that uses an identity verification engine to help companies locate, identify, verify, and approve when people sign up for a new service online. We also do fraud detection and deterrence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

The business challenge we had was effectively and efficiently communicating to clients how our products worked. Some of them are a little complicated, so we wanted an easy way to transmit information and provide a better understanding of how our solutions work and what the value propositions are.

SOLUTION

What was the scope of their involvement?

The DVI Group has created six videos for us so far, and are working on two more. They’re animations with humor, good analogies, and storylines meant to keep someone’s attention and intuitively communicate what our product does.

They provided the talent, the ideas, and the creativity that has resulted in the outcomes we’ve gotten for our particular assets.

What is the team composition?

We’ve mainly worked with two of their members, but we’ve been in contact with three people overall. We’re mainly in touch with the project manager.

How did you come to work with The DVI Group?

They did some videos for us a while back, before I arrived at the company.

What is the status of this engagement?

We started the latest project with The DVI Group around April 2017. We were going to wrap up the project after the original scope was completed, but we found two new needs and I’ve just signed the paperwork for them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve tracked the number of views but we haven’t tied them back to lead acquisitions or conversions since the videos are relatively new. However, The DVI Group has exceeded our expectations in terms of quality, storytelling, creativity, and humor.

They also did a magnificent job of nailing what the objectives were, namely to present, communicate, and share knowledge about the services we have in an entertaining way. DVI was able to do that while creating individual stories, as well as an overarching one, which was quite impressive.

How did The DVI Group perform from a project management standpoint?

They’ve performed well in this regard, being friendly and responsive at all times. There’s a great deal of talent, creativity, and understanding in their team. They’re easy to work with and communicate well.

What did you find most impressive about them?

The quality of The DVI Group’s work is top notch. Furthermore, their overall friendliness and engagement make them easy to do business with. All in all, what they’ve done for us has exceeded expectations and really made the investment worthwhile in our CEO’s mind, which is of utmost importance.

Are there any areas they could improve?

I would love for them to cost less, but you get what you pay for. In our case, we’ve spent a lot of money but we’ve received a good product.

Do you have any advice for future clients of theirs?

Having a project manager on our side assigned to the work was helpful. We did as much as possible to prepare and provide the information that The DVI Group needed. It’s important for clients to ensure that things get turned around on time and that nothing gets lost in translation.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They did a good job. Any delays were on our end.
  • 4.0 Cost
    Value / within estimates
    We paid a premium price for a premium product.
  • 4.5 Quality
    Service & deliverables
    Nobody’s perfect, but the outcomes have exceeded our expectations.
  • 4.5 NPS
    Willing to refer

Video Production for Payments Company

"They are thorough, professional, and dedicated to doing a good job."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2018 - Ongoing
Project summary: 

The DVI Group is creating video content for a payments company’s internal systems. So far, two videos have been published with seven others in production. DVI also provides editing services and B-Roll footage.

The Reviewer
 
501-1000 Employees
 
Tampa, Florida
Cara Seeberger
Senior Director L&D, EVO Payments International
 
Verified
The Review
Feedback summary: 

The two published videos have received overwhelmingly positive feedback from viewers, specifically commenting on their thoroughness and consistency. The DVI team’s professionalism and dedication have stood out, helping this engagement form into a true partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the Senior Director of Global Learning and Development at EVO Payments International. We are an international payment processor and merchant acquirer with a worldwide presence. I am responsible for ensuring standardized learning across our organization in 11 countries and in seven languages.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The DVI Group?

Given our growth and worldwide presence, we wanted to standardize communication and create a community of information for all our employees across the globe. To do this, we invested in an intranet for our organization and a very robust learning management system (LMS). We also realized we needed tools and videos on those systems, so I reached out to The DVI Group.

SOLUTION

What was the scope of their involvement?

DVI has shot raw footage of close to 30 individual interviews to use in videos we will post to our systems. Of that raw footage, we have fully published two videos and are working on publishing seven more right now. DVI does all the editing and supplies B-Roll footage, while we provide some graphics due to our branding guidelines. They have also helped us with corporate headshots and other digital graphic needs.

What is the team composition?

Their team varies depending on the assignment, however we work with an average of 10 crewmembers on site when shooting.

How did you come to work with The DVI Group?

I conducted research and interviewed a number of prospective providers. We decided to hire them because I found that DVI was very responsive to us and very thorough in those responses. They took the time to interview me as much as I was interviewing them, and they clearly developed an understanding of our situation and needs. From the beginning, it felt as though they were very focused on being our actual partner rather than just serving us a vendor.

What is the status of this engagement?

We have been working together since March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The two videos that have been posted were published to our intranet site and they have received extremely positive feedback. Both videos were a personal message from our CEO, and people were very pleased to get the message. They specifically commented on the thoroughness, consistency, and timeliness of the information that the videos delivered.

How did The DVI Group perform from a project management standpoint?

Very well. They provided us with production plans that clearly laid out what we could expect from the engagement. They were great at communicating their needs in advance, and even scouted the area ahead of time and worked with me directly to make sure all their needs were met. They were always forthcoming and were on schedule every time we dealt with them.

What did you find most impressive about them?

The thing I appreciate most about them is that they are clearly the type of organization that seeks to be a partner in your business. They are thorough, professional, and dedicated to doing a good job.

Any advice for potential customers?

It is important to be prepared and very clear about what you are hoping to accomplish. Be upfront about areas that you are unsure of or don’t understand so that you can seek the proper guidance from the experts.

5.0
Overall Score I have no complaints about our experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They were always on time and kept to our schedule.
  • 4.0 Cost
    Value / within estimates
    They are not the least expensive provider, but their work proves they are worth the price.
  • 5.0 Quality
    Service & deliverables
    They did an excellent job. They listened to every comment and fixed every concern we had.
  • 5.0 NPS
    Willing to refer

Video Production for Branding & Marketing Company

“The onsite filming was done very professionally, and their editing process was terrific.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2017 - Mar. 2018
Project summary: 

The DVI Group planned and produced a 2-minute informational live-action video for marketing purposes. The video includes client testimonials, employee interviews, and action shots from the manufacturing space.

The Reviewer
 
51-200 Employees
 
Atlanta, Georgia
Michael McWilliams
VP Sales, Innerface Architectural Signage
 
Verified
The Review
Feedback summary: 

The DVI Group prioritized their understanding of the business and interviewed employees prior to starting the production process. This approach yielded a high-quality video that aligns effectively with existing marketing strategy and overall company vision. The crew was very thorough and easy to work with.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the senior vice president of Innerface Architectural Signage. We provide signage branding solutions for healthcare facilities, education facilities, and corporations nationwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with DVI Group?

We were looking to create a 90-120-second video on the company’s history and capabilities for marketing purposes.

SOLUTION

What was the scope of their involvement?

The DVI Group helped us define our objectives and develop an outline and storyboard before leading the production process. The live-action video is a combination of testimonial interviews and action shots of our manufacturing space here in Atlanta. They interviewed many of our employees across different roles to better understand our company culture, which helped them formulate substantive questions for the interviews. We had very few specific requirements around the editing process and allowed them a fair amount of creative agency.

What is the team composition?

We’ve worked with 4-6 people throughout the project.

How did you come to work with DVI Group?

My father, the founder of Innerface, met with a colleague who suggested we look into producing a marketing video. We found DVI Group online and felt confident in their ability to take on the project. Matthew (Managing Partner/Executive Producer, The DVI Group) was especially professional during the introductory phases, and he was one of the main reasons we went with DVI.

How much have you invested with them?

We invested $35,000 in the project.

What is the status of this engagement?

We started working together in July 2017, and the video was completed in March 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s too early to gather metrics on the video’s performance, but we’re very impressed with the quality of the final product.

How did The DVI Group perform from a project management standpoint?

The whole process was seamless. They were very effective and thorough during the interview process and asked the right questions to the right people. The onsite filming was done very professionally, and their editing process was terrific.

What did you find most impressive about them?

We’re very happy with the outcome. The crew was exceptionally easy to work with throughout the project.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for future clients of theirs?

We were very open with our schedules and gave them time to get acquainted with our organization. We allowed them to interview anyone in our company leading up to production, and their understanding was reflected in the final product.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They hit every deadline and scheduling was never a problem.
  • 4.0 Cost
    Value / within estimates
    It was more expensive than we anticipated, but they provided a lot of value for our money.
  • 5.0 Quality
    Service & deliverables
    The outcome was exactly what we wanted, and we use it every day.
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them.

Corporate Video for Managed Security Services Company

"Their ability to creatively synthesize what we do … and make us look good in 30 seconds was outstanding!"

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - Apr. 2018
Project summary: 

The DVI Group created a 30-second explainer video, focusing on making it both easy-to-understand and appealing. They handled the entire process from conception, script writing, storyboarding, and more.

The Reviewer
 
51-200 Employees
 
Alpharetta, Georgia
Stacey Holleran
Dir. of Corporate Communications, ControlScan
 
Verified
The Review
Feedback summary: 

The video expertly communicates the company’s promise of unfailing support, showcasing them as modern industry leaders. The workflow was smooth, marked by rounds of review and approval for each phase. Providing payment plans instead of having to pay upfront would be their only improvement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

ControlScan’s managed security and compliance solutions help businesses secure their IT networks and protect payment card data. As director of corporate communications, I’m responsible for the content and messaging that makes it easy for prospective customers to learn about us and understand what we can do for them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The DVI Group?

ControlScan offers an array of services to protect sensitive customer and corporate data. Our challenge was to boil down everything we do in a 30-second video clip.

What were your goals for this project?

In a six-week time frame, we needed to create a 30-second video for communicating why we do what we do. The ultimate goal was to create an engaging and easy-to-understand piece for our target audiences.

SOLUTION

How did you select this vendor?

We researched several vendors, mostly through crowdsourcing. The DVI Group stood out as being the most experienced vendor for the type of video we were looking to produce. They also had the personnel available to help us with the concept phase, which was critical to us.

Describe the video(s) and the process in detail.

The DVI Group worked with our team to understand our company and the message we were looking to convey in our video. They met with us in person for a discovery session and then worked remotely on each step, which included the concept, script, storyboard, music selection, etc. The process flowed very smoothly, making it easy for us to review and understand each step and give our approval before moving on to the next.

What was your vendors' project management or feedback process?

We had one contact person assigned to us. We worked well together to communicate feedback and ideas.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re exceptionally pleased with the final video! It communicates our message of trust to reinforce our "We've got your back" mantra. In addition, it positions ControlScan as a progressive organization that has the expertise to help customers with IT security and compliance.

How effective was the workflow between your team and theirs?

Timelines were clearly laid out and communication was primarily conducted via email and phone.

What did you find most impressive about this company?

Their ability to creatively synthesize what we do and why we do it to tell a story and make us look good in 30 seconds was outstanding!

Are there any areas for improvement?

The up-front/immediate payment terms are difficult to comply with. Hopefully, now that we're an established customer, we can receive more relaxed payment terms, especially for the final payment upon completion.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer