We deliver high quality Digital!

We are Droxic Digital Agency a member of BIMA and Sitecore partner. We have young and talented team of around 50 specialists in different areas of the digital. Some of our partners in UK are Exposure, Precedent, Oliver, BlueLeaf, BoxUK, DogDigital, AKQA, Proximity. Alongside our strong skills in UX and Development we are a truly reliable and trusted partner. Our agency-centric model is built on very good relationships and collaborating seamlessly as part of the agency’s team.

Achieving great results, we have the proper workflow in place, the appropriate project management systems and the understanding of the certain communication level. We speak the same language and have same goals with our partners - success of our end clients and bringing their businesses to higher level of prosperity. 

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2012
Show all +
Sofia, Bulgaria
headquarters

Portfolio

Key clients: 

Exposure, Precedent, Oliver, BlueLeaf, BoxUK, DogDigital, AKQA, Proximity, Ratio

Reviews

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App Design for Heating System Manufacturer

"I appreciated having access to a multitude of competencies under 1 roof."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Sept. 2016
Project summary: 

Droxic provided UX design for an internal energy monitoring and maintenance app, supplying rapidly scalable support and executing all creative elements of the digital prototype in an accelerated engagement. 

The Reviewer
 
10,001+ Employees
 
Allendorf (Eder), Germany
Matthias Pfaff
Head of Digital Products, Viessmann
 
Verified
The Review
Feedback summary: 

The finished product drew widespread praise and appreciation from internal viewers, attracting exclusively positive responses. Droxic’s high-quality deliverables, reliable workflow, and quick incorporation of feedback fostered a sense of trust.  

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Viessmann is a large corporation in the energy and fleeting sector. The company is building oilers and energy-production plants from small-scale, single-family households to industry-grade systems. I am responsible for digital products—namely the apps and services provided by our company to end-customers and businesses. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Droxic?

While at my current position, I needed UX design help for prototyping an app for heating monitoring and remote maintenance. I wanted quick and high-quality support, without having internal resources to do so. 

SOLUTION

What was the scope of their involvement?

Droxic acted as a full member of the team and provided 2 design resources. I had a designer who briefed them [Droxic] and steered their activity, but they actually handled the execution of the creative work. We defined a requisite framework of communication tools for the design—Zeplin and Sketch. Droxic came up with the full prototype design in the end.  

Previously, Droxic provided app development resources for a number of organizations that I’d worked with, including Delivery Hero, a unicorn startup in Berlin providing food-delivery services. For that engagement, they provided app and web development resources.

I also worked with them for Door2Door, a small startup providing mobility services like aggregated public-transport data and directions. We also worked for Allygator, a crowd-based delivery service.  

How did you come to work with Droxic?

I believe that they gave us a cold call and offered to work on a test project. This occurred several years ago.

How much have you invested with Droxic?

The cost of this project was $10,000 or slightly less.

What is the status of this engagement?

We started this project with Droxic in June 2016. The project ended in September. The initial project I worked on with Droxic occurred in 2011, and that involved native app and web development. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement?

Their work was highly appreciated by the company. I only received positive comments.

How did Droxic perform from a project management standpoint?

They were reliable and pragmatic. The feedback from our end came slowly and sporadically, but this defect was compensated by Droxic’s team, who worked on weekends and holidays, which was beyond the initial agreement. We mainly communicated through Skype and Google Hangouts.

What did you find most impressive about Droxic?

I appreciated having access to a multitude of competencies under 1 roof. Droxic was able to help across multiple projects. The last project had tough timelines, but they kept to our schedule and delivered a good result, under the circumstances.

Are there any areas Droxic could improve?

Nothing is perfect, but Droxic always embraced and executed our feedback. For this relatively short project, I can’t point out any possible improvements on their end. 

5.0
Overall Score They supplied what I needed.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    There were no problems.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I do recommend them.

Web Dev for Scale-Up of Ecommerce Integration

"Droxic has a very stable team which can deliver good quality."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2017 - Onging
Project summary: 

Doxic supplements a B2B digital agency team to provide resources for large projects. The team works predominantly with Magneto, performing frontend and backend development.

The Reviewer
 
1-10 Employees
 
Mainz, Germany
Managing Director, MassUp
 
Verified
The Review
Feedback summary: 

The team has managed high-security bank apps with very specific functionality very well. Doxic is open to feedback and changes in working style. They communicate well, and are able to manage themselves, or take management from others. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a partner at Mediaman, a digital agency working out of Germany, Shanghai and Boston, with automotive and financial clients.

I am also the founder and managing director of MassUp, a child company of Mediaman. MassUp is an insurance product for mobile devices, pets and travel. It is available on every digital channel, from a white-label version on a bank’s website, to online shop plug-ins. Our technology is based on the Magento platform’s APIs. We have worked with Droxic for both companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Droxic?

The scalability of our teams’ resources. We have internal IT, but clients scale up from one day to another, and we had to cover demand. We are working with high-quality clients in the financial, insurance and automotive spaces, which requires a higher level of development. Scaling at this level is difficult, and we’re always looking for partners with whom we can work.  

SOLUTION

What was the scope of their involvement?

We have worked with Droxic on website development, but, more significantly, on frontend, middleware and backend programming of digital applications, which can be online shops and card configurators. They have supplied Java developers, as well as ones for certain platforms, like Magento.

We may simply need a single coder and a team lead, but we may also hire a full team with special skill sets. MassUp is focused on the Magento e-commerce system, so we need 4 dedicated developers who can work on certain parts for us.

Droxic came in as part of the team and worked on our frameworks. With MassUp, we had a new build and framework, and Droxic started from scratch. We have been responsible for concepts and IT architectures internally, while Droxic provides development and maintenance on a continuous basis. This has been the most significant project with them, using a full team. Droxic’s HR has also hired some developers specifically for it.

How did you come to work with Droxic?

They called us 5 years ago, and we started a test job together. It worked out, and we continued to work together.

How much have you invested with Droxic?

The cost of their services has been between $250,000 and $300,000 overall. Their work on the MassUp project has had a cost of $50,000.

What is the status of this engagement?

We started working with Droxic in October 2013. The MassUp collaboration started at the beginning of 2017, in January. The relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are a B2B company. Although we have our own clients, we don’t have any end-user feedback.

MassUp has been working fine. It passed all tests and audits from Société Générale and has received certificates from other external IT audits. This was an important part for us, given that the bank had some very high-security standards. Passing all the tests is the best feedback we have. The second part is that it’s functional and making money.

How did Droxic perform from a project management standpoint?

They maintain a good standard. We can discuss what is and isn’t working with their team, and we can rework certain parts. The collaboration is at the same level as with the people in our own agency. The communication is good, and project management is done mainly from our side, with the managers on their team serving more as in-betweens.

We have regular meetings once a month, with the next one being set for 2 weeks from now. The rest of the communication is done via Skype. There is direct contact between our teams, and this works quite well. Droxic’s members speak English well.

What did you find most impressive about Droxic?

Their quality is the main point. We’ve tried different freelancers, both nearshore and offshore. With our second project, we had some problems with people leaving, and so on. Droxic has a very stable team which can deliver good quality. The fact that we selected the members together may have helped.

Are there any areas Droxic could improve?

Something we’re discussing at the moment is having a contact in Germany, who could communicate directly with Droxic’s team in Sofia, Bulgaria.

4.5
Overall Score The communication and quality are very good, and Droxic is a reliable company, which is the most important part for me.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’ve never had troubles on this side.
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    The German view is that nothing can be perfect all the time.
  • 5.0 NPS
    Willing to refer
    We would, and we already do.