dops.agency partner

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CTO of Optimiza. We’re a digital marketing agency and development company located in Canada.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dops.agency partner?

We needed help with UI/UX design for a mobile application for one of our clients.

SOLUTION

What was the scope of their involvement?

The project was a mobile application for restaurant reviews by professional critics. Our client was launching something similar to Michelin stars for high-end restaurants in Saudi Arabia. Initially, we built the project requirements for this end client. We also had the primary wireframes because we did an analysis during the requirement gathering.

We provided the wireframes and most of the screens to dops.agency partner, and they worked closely with us. First, the team worked on the branding and logo. After we approved that, our client approved the guidelines. 

dops.agency partner implemented the brand and added more screens. Ultimately, they gave us two options: one for the light mode and one for the dark mode. We used Figma for wireframes.

What is the team composition?

We had an account manager and two designers: a UI/UX specialist and one for the logo and branding.

How did you come to work with dops.agency partner?

We needed a high-end design for this client, and one of our partners recommended dops.agency partner. We contacted them and had an initial Skype meeting to discuss the project. 

What is the status of this engagement?

We began the project in October 2023, and they finished the design in 2–3 weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app hasn’t been launched yet, but the end client feedback was really positive. Our client was a big entity in Saudi Arabia, so they were very picky. They wanted something high-end with a Middle Eastern design, which wasn’t easy to achieve.

How did dops.agency partner perform from a project management standpoint?

We had a tight deadline, so dops.agency partner had to change their workflow. Instead of having an iterative process, we had meetings for 2–3 hours to give them live feedback on the design. They shared the screen using Google Meet, and we gave them feedback regarding every point. 

We mainly communicated through emails and WhatsApp groups. We also had meetings around three times a week to give them feedback.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Kateryna (Project Manager) was outstanding.

What did you find most impressive about them?

Their flexibility to accommodate our tight deadline was impressive. Moreover, they understood our cultural differences. Working with Middle Eastern companies is different than working with Western companies. They had to achieve a flavor of Arabic design with a modern touch, which was challenging. dops.agency partner picked the colors and fonts to achieve the end client’s goal.

Are there any areas they could improve?

It was a short-term project, so we had no points to improve. We can find something when we work on an extended project; we plan to do a bigger project with them for another client in Saudi Arabia.

Do you have any advice for potential customers?

Daily communication is key for the success of your projects. We maintained tight communication with dops.agency partner and gave them feedback. They had to understand our requirements, and the client had to test the brand logo, color scheme, and font to see if they fit.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of a SaaS company.

Describe what your company does in a single sentence.

SaaS for Nonprofits

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dops.agency partner to accomplish?

To create a stunning website experience for our new product, PrayerPlatform™

SOLUTION

How did you find dops.agency partner?

Online Search

Why did you select dops.agency partner over others?

• High ratings
• Great culture fit
• Good value for cost
• High-quality work

How many teammates from dops.agency partner were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We recently engaged Dops.digital agency for our new product launch, PrayerPlatform™, and I am delighted to provide a detailed scope of work and key deliverables for our Clutch review: 

1. Website Objectives:
   1. Drive Conversions
   2. Clearly Communicate Key Benefits of PrayerPlatform™ 
   3. Create an Impressive User Experience 
2. Design Requirements:
   1. Incorporate Stunning Visual Effects
   2. Implement Advanced Slicing Techniques
3. Functionalities:
   1. Connect Multiple API Services 
   2. Ensure Seamless Integration for Enhanced User Experience 
4. Performance:
   1. Achieve Top Ratings on gtmetrix.com 
   2. Optimize Loading Speeds and Overall Performance 
5. Responsiveness:
   1. Adapt Website for Optimal Viewing on Mobile and Tablet Devices 
6. Key Deliverables:
   1. Striking and Conversion-Optimized Website Design 
   2. Seamless API Integrations 
   3. Mobile and Tablet-Responsive Design 
   4. Top Ratings on gtmetrix.com 

Dops.digital not only met but exceeded our expectations in delivering a website that perfectly aligns with our goals. Their expertise, attention to detail, and commitment to achieving top-notch performance were instrumental in the success of our project. We highly recommend Dops.digital for their exceptional work and professionalism.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Dops.digital resulted in significant measurable outcomes, showcasing substantial progress and success for our PrayerPlatform™ project: 

1. Conversion Rates Improvement: Measurable increase in conversion rates, with more visitors engaging with our platform and taking desired actions. 
2. Enhanced User Experience: Positive feedback from users regarding the improved design, functionality, and overall experience of the website. 
3. API Integration Success: Seamless integration with multiple API services, ensuring smooth functionality and real-time data synchronization.
4. Performance Metrics: Consistent top ratings on gtmetrix.com, reflecting outstanding performance and optimal loading speeds. 
5. Mobile and Tablet Adaptation: Successful adaptation of the website for mobile and tablet views, resulting in improved accessibility and user satisfaction across devices. 
6. Stakeholder Satisfaction: Positive reception from stakeholders, including internal team members and external users, indicating satisfaction with the website's design and functionality. 

The collaboration with Dops.digital not only met but exceeded our expectations, delivering measurable outcomes that directly contributed to the success of our PrayerPlatform™ project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dops.digital consistently demonstrated excellent project management, delivering all items on time. We were particularly impressed with the high quality of their work at every stage of the project. Their responsiveness to our needs further underscored their commitment to ensuring a smooth and timely project execution. Overall, their project management exceeded our expectations, contributing to the success of our collaboration.

What was your primary form of communication with dops.agency partner?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most about Dops.digital was the exceptional quality of their work. Throughout the entire project, we did not need to provide any feedback or issue change requests as everything was executed perfectly from the first phase. 

The level of precision and attention to detail demonstrated by the team at Dops.digital truly stood out, resulting in a flawless delivery without any bugs or the need for revisions. Their commitment to delivering exceptional work on the first try set them apart and exceeded our expectations.

Are there any areas for improvement or something dops.agency partner could have done differently?
No, they are truly one of the best agencies we have ever worked with!

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Soaringwords

Describe what your company does in a single sentence.

Soaringwords is a global non-profit with a mission of inspiring people to take active roles in self-healing to experience greater physical, emotional, and mental wellbeing through sharing workshops with Fortune 50 companies, health and human service agencies, and hospitals around the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dops.digital to accomplish?

• Comprehensive website redesign to highlight workshops, intellectual property, and collaborations among varied target audiences.
• Create a highly engaging user experience
• Clean website design with state-of-the-art website functionality

SOLUTION

How did you find dops.digital?

Referral

Why did you select dops.digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from dops.digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

in 2021, when Soaringwords embarked on a comprehensive website redesign, our Chief Technology Officer connected us with the talented and dedicated designers and developers at Dops Digital. Our 10-month-long collaboration consisted of bi-monthly Zoom meetings where the new pages and features they created always exceeded our expectations.

In addition, all of the Soaringwords team members were grateful to support the Dops professionals who live in the Ukraine. We’d like to give a special shout out to Olena, project manager, who expertly guided the development of our new website every step of the way and continues to provide valuable support. If you’re in need of effective website and technology solutions, contact General Director Andrew at andrew@dops.digital.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website's state-of-the-art design and functionality makes it a powerful credential to share with prospective clients and collaboration partners.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everyone on the Dops team was professional and met each project deliverable on time and in budget. They were incredibly responsive and a pleasure to work with.

What was your primary form of communication with dops.digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It's always refreshing and important when what you contract for is what you get. I would recommend Dops Digital to anyone embarking on a significant website development project.

Are there any areas for improvement or something dops.digital could have done differently?

No. I recommend them without any hesitation.

BACKGROUND

Please describe your company and position.

I am an executive of an Advertising & marketing company

Describe what your company does in a single sentence.

The company is a blockchain development and marketing company that pioneers the intersect between traditional business and web3.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire dops.digital to accomplish?

• To create the UI/UX for a website

SOLUTION

How did you find dops.digital?

Referral

Why did you select dops.digital over others?

Other

What was the size of dops.digital’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to create the design of 20 webpages for an e-commerce website. The deliverables were the design structure for all 20 pages, and a UX kit.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The project’s success was measured by satisfaction with the design and UX kit.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Dops.Digital was always on top of things. Items were also delivered on time and the team was very patient in working with me until I had complete satisfaction. The project management from Dops.Digital is outstanding!

What was your primary form of communication with dops.digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by their robust and creative design skills. In addition, the team is extremely well educated on proper design techniques, and I learned a lot by working with them.

Are there any areas for improvement or something dops.digital could have done differently?

I would have liked to see samples of the second phase so my expectations on deliverables were more clear, but that’s okay. Overall, fantastic team that goes above and beyond!

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Sweet Pain, a female sunglasses brand.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dops.digital?

I founded the company in 2021 and needed assistance to develop our website.

SOLUTION

What was the scope of their involvement?

dops.digital has completely designed and developed our company’s website. dops.digital is familiar with all kinds of design tools. We initially had a discussion with dops.digital about a couple of solutions for the website, and they suggested using more animation.

From there, dops.digital has designed the complete site’s UI using Adobe XD. dops.digital has created the site’s wireframe and shared it with us for approval. After we approved the wireframe, dops.digital has developed the site. 

Our site is an e-commerce site where users can purchase our products. dops.digital has developed the site from scratch using Strapi and Shopify. dops.digital has developed the checkout page using Spotify since we asked them to be able to manage our inventory. For the rest of the site, dops.digital has used Strapi. 

We also asked dops.digital for a custom design since we had noticed most of the e-commerce sites built on Shopify looked similar, and we didn’t want to use a pre-made template. I work with another agency that produces our photos and videos and provide dops.digital with these materials. 

What is the team composition?

I work with 3–4 teammates from dops.digital. Initially, I was only in contact with dops.digital’s CEO and he then contacted me with a project manager.

How did you come to work with dops.digital?

I found dops.digital on Clutch. I’m based in the US and contacted several national and international companies. The agencies from the US that I talked to were expensive. I then looked at dops.digital’s portfolio and liked it. dops.digital’s prices were competitive, and most of the other agencies I talked with only used Shopify for development. 

How much have you invested with them?

I’ve spent around $20,000 with dops.digital so far.

What is the status of this engagement?

Our project with dops.digital began in February 2022 and is an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Although we haven’t fully launched the site developed by dops.digital, a different marketing agency has conducted Google Analytics reports and said dops.digital has created an amazing site. Our site’s performance has been excellent so far. 

How did dops.digital perform from a project management standpoint?

dops.digital takes the time to work with me and cares about my project. I’ve requested many changes to the site, and dops.digital always helps. We’ve had delays on some deliverables due to the Russian Invasion of Ukraine, which is totally understandable. I really appreciate that dops.digital continues to work on my project during the Russian Invasion. 

I really like working with dops.digital because it’s easy to speak with any teammate. We mainly use Slack and email to communicate. 

What did you find most impressive about them?

I’m most impressed with dops.digital’s work quality and competitive prices, which are lower than most companies from the US. 

Are there any areas they could improve?

The only thing dops.digital could improve on is having English-speaking copywriters. I had to contact a freelance copywriter to create the site’s written content. 

Do you have any advice for potential customers?

Customers usually try to find a service provider located within the same country, although it can be expensive. I recommend reaching out to an agency from another country because you can get good work quality, I think getting in touch with dops.digital is well worth it.

BACKGROUND

Introduce your business and what you do there.

I'm an executive at a software development company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with dops.digital?

We needed help updating and redesigning our website.

SOLUTION

What was the scope of their involvement?

Dops-digital provides web design services. We’ve started by providing them with our old website and brand guidelines as a starting point to begin creating the new platform, along with branding materials.

What was the team composition? 

We’ve worked with 4–5 members of their team and people from their production staff.

How did you come to work with dops.digital?

A personal contact referred them to me.

How much have you invested in them?

So far, we’ve spent $10,000–$25,000 with them.

What is the status of this engagement? 

We started working together in October 2021, and the engagement is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We like dops.digital’s approach, and we’ve definitely noticed an improvement in terms of the functionality of the website. Moreover, one of our main goals is to optimize our website for marketing, and we’re achieving that goal.

How did dops.digital perform from a project management standpoint?

Communication is good, and we enjoy their cooperation. Regarding tools, we use email and Messenger, but we’ve also had in-person meetings in our office.

Are there any areas they could improve?

There isn't anything they can improve on.

BACKGROUND

Please describe your company and your position there.

I'm a project manager at an IT company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire dops.digital, and what were your goals?

First I'll need to give some background information. We've done an IT consult for our client. Also, the client wanted to have some rebranding and restructuring of their company. One of the big findings in the consult was that their IT system and webshop was much outdated.

Therefore we have been building a new backend and dashboard to give the client additional insights. Since our experience with frontend is limited, we've been looking for a partner to work with. Here dops.digital came in. They have been creating the design and frontend.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since all of the abovementioned was on a really tight budget we needed to find people outside of The Netherlands. We selected 3 different companies to talk with and found that dops.digital was the most realistic in their intake. Besides this their portfolio looks great and we got to trust them in a short amount of time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss the goals. Since the start of the project was quite hectic (which mostly lies with the clients responsibility), much has been going on at the same time. There has been an extensive list of functionalities which could be implemented without having a design ready. At the same time dops.digital has been working on the wireframes and after that the design.

How many people from the vendor's team worked with you, and what were their positions?

In total (so not at the same time) I've been working with 7 people (excluding some nice talks with the CEO) Projectmanager x1 Designer x2 UI implementer x2 Feature developer x2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not yet. The website will be released soon.

Describe their project management style, including communication tools and timeliness.

Since we were working with two teams we did our standup. Most of the time their developers and project manager were there. We needed to get a little adjusted to each other, as is always the case, but after it was all OK. They are very kind and patient people who are willing to do their outermost best and finish before the deadline.

What did you find most impressive or unique about this company?

They really know what they are talking about. They know who to put on what part of the project, and those chosen developers do indeed have a lot of knowledge on their specific subjects.

Are there any areas for improvement or something they could have done differently?

Since we have 2 teams working on the same project, we would've liked to have a bit closer contact amongst the developers. No big deal, but not all developers were attending the standup, or just once or twice in a sprint.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing at Reenbit; we provide software development and cloud engineering services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dops.digital?

We needed help with branding.

SOLUTION

What was the scope of their involvement?

The dops.digital team has provided us with extensive branding services. After conducting market research, they analyzed our brand and competitors. Then, they developed a brand archetype and gave us a  strategy to position our brand more effectively within our industry. 

Additionally, they proposed new brand guidelines and provided us with new fonts, logos, and color schemes. They also designed social media headers and presentation templates based on the new brand guidelines. 

We’ve decided to maintain the relationship with dops.digital to ensure we’re using our brand guidelines as intended in the future.  

What is the status of this engagement?

We’ve worked with dops.digital since April 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have metrics to share, but our team has been happy with the overall branding. When we reached out to dops.digital, we didn’t have a clear vision for the end result. Since then, they’ve diligently worked alongside us to develop a compelling brand image that encompasses what we asked for and more. They’ve paved the way for us to communicate with our target audience effectively. 

How did dops.digital perform from a project management standpoint?

The dops.digital teal has worked quickly to deliver results. They’ve been very responsive via email, which we’ve used as our primary project management tool. We’ve also set up a chat between our teams for any ad-hoc questions.  

What did you find most impressive about them?

We’ve been most impressed by the final results; dops.digital has far exceeded our expectations. 

Are there any areas they could improve?

I have nothing dops.digital could improve on.

Do you have any advice for potential customers?

I would advise engaging dops.digital once you have a solid idea of what you’d like to accomplish, so they can work quickly to develop the final product. 

BACKGROUND

Introduce your business and what you do there.

I work at an e-commerce startup within the beverage industry. We sell international wines in Romania and plan to expand to eastern Europe.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with dops.digital?

We wanted to improve our website’s UX and revamp the design to make it more modern.

SOLUTION

What was the scope of their involvement?

The dops.digital team has helped us design and develop our e-commerce website. They started by conducting user research to define our target audience and supplied us with a buyer persona. Then, we gathered the research findings and collaborated with the team to create the website design based on our original web template.

The dops.digital team has built our website in Shopify, customizing our initial template to attract our target audience and accommodate our requested features and functionality. They’ve also migrated content from our old website to the new one and reflected the new site design on our other communication channels to ensure branding alignment across our platforms. 

What is the team composition?

We’ve worked with Ewelina (Chief of Staff), and four other team members from dops.digital. 

How did you come to work with dops.digital? 

We found dops.digital online while we searched for website design partners and liked their portfolio. During our initial meeting, they engaged us with their creative ideas, so we moved forward with the collaboration. 

What is the status of this engagement?

We began working with dops.digital in March 2022, and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still working with dops.digital on final implementations, but they’ve significantly improved the website’s UI/UX and functionality so far. The dops.digital team has shared essential creative solutions and taught us a great deal about website development. 

Before working with dops.digital, our website was clunky and difficult to navigate. Now, the website looks more modern and user-friendly, and we haven’t experienced any bugs. They’ve really helped us take a step forward within our industry.

How did dops.digital perform from a project management standpoint?

We’ve been very happy with the collaboration with dops.digital. They’ve been responsive, communicative project managers who’ve listened to our ideas and made helpful suggestions. The team has consistently delivered work on time; we’ve used Google Workspace to manage tasks and met via Microsoft Teams and Zoom. 

What did you find most impressive about them?

We’ve been most impressed by their creativity and ability to develop our ideas into a cool, freshly-designed site.

Are there any areas they could improve?

I have nothing dops.digital could improve on.

Do you have any advice for potential customers?

I advise reaching out to dops.digital for your website design needs; I’d recommend their services to anyone.