At DOM, we don't just grow your traffic, we grow your bottom line. With tailored digital marketing solutions and flexible month-to-month contracts, we work with clients to create growth and opportunity, and we’ve been doing it for 17 years. Why do 85% of our clients choose to stay with us? It's not about contracts or obligations. It's about a relationship built on trust and full transparency.
We believe in the power of digital marketing to transform businesses. Our approach is personalized–we know that no two businesses are the same. We listen, we adapt, and we focus on what will make each of our clients successful.
Each campaign, each strategy we develop, starts with understanding that there's a person behind every click and every interaction. We value those interactions because they are opportunities to connect and make a real difference. This philosophy is likely why our clients continue to work with us year after year.
As a top 3% Google Premier Partner, we have access to exclusive tools and insights that give our clients an edge. We offer strategic account planning, participation in beta opportunities, and industry trend analysis to ensure your business is ahead of the curve.
Our expertise isn’t just about managing campaigns; it's about building partnerships based on trust, transparency, and communication. We provide weekly updates, engaging with our clients to discuss results and next steps, keeping the momentum going toward meeting and exceeding business goals.
We are a team driven by data and committed to targeting the goals our clients set. Our proprietary best practices, The DOM Difference, is our promise to deliver the best in digital marketing solutions.
Impressions matter to us because people matter to us. We approach every client and every customer with integrity, transparency and respect.
Direct Online Marketing offers competitive pricing with good value for cost, as highlighted in multiple reviews. Clients expressed satisfaction with project outcomes and noted effective communication, timely deliverables, and a dedicated team. Specific project costs range from $3,000 to $125,000, reflecting diverse client budgets.
DOM is noted for their innovative approach and use of data-driven insights to optimize marketing strategies. Clients value their ability to provide creative solutions and make informed decisions that enhance campaign effectiveness and ROI.
Proactive in Addressing Client Needs
DOM is commended for their proactive stance in identifying and addressing client needs. They regularly provide strategic recommendations and adjustments to enhance campaign performance and client satisfaction.
Room for More Aggressive Marketing Approaches
While generally satisfied, one client expressed a desire for DOM to adopt more aggressive marketing tactics. They noted DOM's cautious approach to meeting metrics, suggesting potential for more expansive strategies.
Impressive Lead Generation Results
Several reviews highlight DOM's success in generating quality leads through targeted advertising campaigns. Clients report significant increases in inbound leads and conversions, attributing these results to DOM's strategic approach and expertise.
Strong SEO and PPC Expertise
Clients praised Direct Online Marketing for their proficiency in SEO and PPC, citing significant improvements in website traffic, search rankings, and cost per acquisition. They effectively manage campaigns across Google, Bing, and social media platforms, helping clients achieve their marketing goals.
High-Quality Customer Service
Clients consistently commend DOM's team for their responsiveness, professionalism, and dedication. The team is described as friendly, knowledgeable, and willing to go above and beyond to meet client needs, fostering strong, long-term partnerships.
LinkedIn Ads Management & Optimization for SaaS Company
Featured Review
Pay Per ClickSocial Media Marketing
$200,000 to $999,999
Aug. 2022 - Aug. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The members of their team were an absolute pleasure to work with."
Sep 30, 2024
Executive, Dr. Evidence
Anonymous
Software
Santa Monica, California
11-50 Employees
Online Review
Verified
Direct Online Marketing provided PPC services for a SaaS company. Their work focused on LinkedIn Ads management and optimization. The client's goal was to generate more leads.
Thanks to Direct Online Marketing's help, the client succeeded in acquiring quality leads. By treating the project like its their own, the team offered a personal touch when addressing the client's needs. The team was also proactive in coming up with new ideas to further improve the project results.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an Executive of Dr.Evidence
Describe what your company does in a single sentence.
AI-enabled SaaS platform for market landscape intelligence, designed specifically for life sciences.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Direct Online Marketing to accomplish?
Lead generation
SOLUTION
How did you find Direct Online Marketing?
cold call
Why did you select Direct Online Marketing over others?
Great culture fit
Good value for cost
How many teammates from Direct Online Marketing were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
DOM delivered an initial Google Ads strategy and implementation which we jointly determined unsuccessful based on our highly niche market and product. We quickly transitioned to LinkedIn lead generation advertising to drive targeted leads.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Number of leads
quality of leads
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The DOM team was proactive both strategically and tactically, as well as highly responsive. They were extremely reliable in regular reporting and communication.
What was your primary form of communication with Direct Online Marketing?
Virtual Meeting
What did you find most impressive or unique about this company?
Most impressive about DOM is the ownership mentality of the team. They were continually looking for ways to optimize our campaigns and results, always came to the table with expertise and data-based recommendations, and never stopped bringing creative strategic and tactical ideas. Further, the members of their team were an absolute pleasure to work with -- positive and down-to-earth.
Are there any areas for improvement or something Direct Online Marketing could have done differently?
I would not change a thing about how DOM works.
RATINGS
5.0
"Exceptional"
Quality
5.0
Service & Deliverables
"Outstanding attention to our account, strategic and also great attention to detail"
Schedule
5.0
On time / deadlines
"Hands down the most accountable agency I've worked with"
Cost
5.0
Value / within estimates
"DOM was always 'on' for us, even though we were not a big account for them"
Willing to Refer
5.0
NPS
Digital Marketing Campaign for E-Commerce Furniture Retailer
Other Digital Marketing
$50,000 to $199,999
Apr. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We have many different campaigns going, and they really take their time to figure out the best ROI."
Apr 17, 2018
CMO, Industry West
Ian Leslie
Consumer Products
Jacksonville, Florida
1-10 Employees
Phone Interview
Verified
Direct Online Marketing leads Google campaigns, focusing on segmented keyword lists. They also provide SEO and earned media services, as well as influencer engagement.
Sales from the website have increased dramatically since the engagement began. Direct Online Marketing’s understanding of marketing technologies makes them a valuable partner. The team demonstrates a vested interest in both long-term outcomes and customer business needs.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m CMO of Industry West, an e-commerce furniture company based in Florida. I oversee marketing, PR, website, search, social, and product placement.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Direct Online Marketing?
We’d alternated between managing our Google campaign internally and using an outside firm. The conversion rate wasn’t great and costs were pretty high. We were looking to improve our ROI.
SOLUTION
What was the scope of their involvement?
Previously our Google campaigns were only in large buckets, such as commercial furniture or restaurant furniture. Direct Online Marketing (DOM) came in and segmented the campaigns into a much longer list. Their buckets include bistro furniture, bed frames, benches, church furniture, and coastal furniture. They also manage our influencer engagement and do some earned media, such as writing press releases. They manage the relationship with a firm we pay for social prospecting and retargeting. DOM leads the weekly calls and decides what we spend. They do some of our SEO as well.
Because of their close relationship to Google, we also regularly get to beta test new features. We were one of the first to do ads in Gmail, and we’re doing a lot of audience retargeting and segmenting.
What is the team composition?
Leland (senior digital advertising specialist, DOM) is our project manager, and I work directly with Justin (president, DOM) when needed.
How did you come to work with Direct Online Marketing?
I worked with DOM in my previous role as head of interactive marketing at Savannah College of Art and Design. When I started at Industry West, I had them come in and do an audit. They gave us their assessment and we went from there.
How much have you invested with them?
We’ve probably spent $125,000. We're on a monthly retainer that changes based on our needs.
What is the status of this engagement?
We started working together in April 2015 and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They've done an amazing job. From 2015–2017, our web revenue increased 120%, our transactions were up 91%, and our clicks were up 160%. From 2016–2017, our call volume increased 35%.
How did Direct Online Marketing perform from a project management standpoint?
It’s really impeccable. They send weekly reports of what they're working on, what they’ve completed, and what they need to be working on. We also get a metric report every week. We communicate mostly via Slack and email. We’ve incorporated them into our ticketing on Trello so they can work directly with our development team. They're very responsive.
What did you find most impressive about them?
I appreciate their transparency and their concern for the client. If they're not seeing the performance they expect, they're going to pull back very quickly. We have many different campaigns going, and they really take their time to figure out the best ROI. Their industry contacts are fantastic and they’re always willing to bring us new opportunities. They’re also really open and not locked in to one kind of technology. Justin is very well-known in the business and I can always go to him for a recommendation or an industry contact. It's the best of both worlds in that we're getting boutique customer service while also getting the experience of someone who's been doing this for 20 years.
Are there any areas they could improve?
No, not really. We've been really happy with them.
Do you have any advice for potential customers?
Just tell them what you want, and be very clear about what you're looking for.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.
