Experts in Web & Shopify /Plus. Headless solutions
DigitalSuits is a software development company that focuses on E-commerce and SaaS solutions.
We work with startups, small businesses, and medium-sized enterprises from the US, Canada, the UK, and Israel while being open to collaborating with the whole world.
We develop solutions mainly for Retail, Real Estate, and Insurance industries.
Over the last 6 years, we have been growing and developing our business. We have managed to increase our staff from 3 to 45 specialists and we keep growing.
headquarters
other locations
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3rd Floor 86-90 Paul StreetLondon, LND EC2A 4NEUnited Kingdom
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Kaupmehe tn 7-120Tallinn, 37 10114Estonia
Focus
Portfolio
Claim Technology, Laurus Law, Scentbird, AskPorter, WYTH, CloudRaker, Cloudmobilzd
AI Return & Exchange Assistant
Solution
Having a UI-dashboard and an admin panel that worked for two types of users, admin, and customer, we started with the development of the Shopify plugin. It worked as a store credit system, which was available for users who had made a purchase return before. Now, the shop provides two options for users — a bonus or a cash balance on their account.
The next step was to develop an analytical system of orders and returns for online shop owners. We are still working on adding a Shopify refund feature to the application. In the nearest future, application users also may use cash refund. It creates a good ecosystem for a successful end-user experience in online purchases. It is a win-win situation, the business provides excellent service, and the customers are happy and loyal.
Shopify Store Development for a Garden Plants and Goods Retailer
Solution
The client bought the Shopify Theme, and our major scope of work was to provide a redesign, setup new features, and develop a store management system. One of the engaging features was a growing calendar. It helped to track and discover phases of plants growing. We implemented that calendar by using meta fields that were open to be filled out by users.
Another important feature was related to creating a special algorithm for product availability. It also was implemented by using meta fields and Liquid. Depending on the meta field value, an item was shown as available or not, or available for pre-order on the website.
Insurtech Marketplace for Claim Technology
Solution
Our team developed an ecosystem of several applications that used a common API. We underscored product-specific processes as separate services that could be connected to the BPMN workflow engine. Also, we made a special interface for easy data management by the client side without coding. The separately connected services let us achieve the necessary flexibility and compliance with all requirements of the company's business processes.
Management System for American Outlets
Solution
Our team developed the system based on ElasticSearch, Node.Js, and AWS. It enabled adding and editing the distributors' products, adding tags and categories for every item, and helped to make an integration with the supplier database. Moreover, we developed a system of filter configuration that can be used by clients and an affiliate module for product promotion on the marketplace.
Headless E-commerce Platform for OURA
Solution
Our proposed solution was to continue developing the current website by implementing new integrations to existing services and updating the website with new necessary features. Such kind of optimization would save our client money as there was no need to develop everything from scratch.
We developed a new website and integrated it with the old admin panel. One of the core features was using headless architecture. It means that the client could use website content on various applications keeping custom logic by API. It is a necessary feature if the business strives to sell items on marketplaces or third-party applications. The final result was an e-commerce website integrated with Shopify Plus API that operated stock, shipping, and payment service. It helped the business to use the website as a sales tool for various markets in the US and EU.
Website Performance Optimization for a German Beauty Startup
Solution
The website was built by using Shopify Theme Store Brooklyn, so it includes JavaScript code. It reduced page loading time . We suggested the solution of code refactoring. By removing not optimized JavaScript and unused features, we improved website load speed. The next thing was to create separate websites in a few languages and domain switch setup in one place. It allowed us to remove the third-party app Langify and speed up the website even more.
Migrating User Accounts to a New Shopify-based Website
Solution
Our team investigated the request and shared ideas for implementation. We should mention that the basic Shopify functionality doesn't cover this query. So our team was forced to offer a custom solution.
We developed a secured database migration with saving all credentials and purchase history. We did our best to keep the old website URLs for login even when a new website was located on a new domain. As a result, customers use the new website and don't feel any inconvenience.
Migration from an Omnichannel Commerce Platform to Shopify Plus
Solution
We investigated all options of the Shopify Plus feature that we were going to implement. After that, we realized that it would not work correctly if a business had more than one offline store. Our team suggested developing a hybrid solution using JavaScript. As a result, we delivered a stable working checkout page that configures parameters depending on choosing a pickup store. It contained order notes, payment methods, and prices. Website admins saw all needed order information and could organize logistics of delivering parts to one place.
Online Event Platform for WYTH
Solution
Analyzing specific requirements, we offered to develop a solution using AWS Serverless and CloudFormation. The first one is a modern solution that saves a company costs on servers infrastructure and time on implementation. The second one enables creation and deployment of individual infrastructure in one click for different clients. We developed two features: a web application for end-users and an admin dashboard for client application management.
Moreover, our dev team negotiated with the Amazon team about giving special conditions to handle 5 thousand requests per second instead of 1 thousand that they had already offered.
Shopify Store Development for a Healthy Pet Food Start-up
Solution
The key feature of personalization was an online questionnaire with specific algorithms. It helped customers to make the right choice of food for their pets. The first idea of realization was using React application, but finally, our team decided to use vanilla JavaScript with Liquid. That decision saved time and project budget.
The main aim of the online questionnaire for users to fill out was to get maximum pet information. Once it’s filled out, a script runs searching for suitable food. Thus, customers got personalized diet recommendations for pet and could buy a food packet.
Shopify Store Development for Kitchen Knife Manufacturer Artisan Revere
Solution
Providing a great user experience, we offered a gift accurately after a user added items to his/her cart. We found a Liquid-based solution that generates a layout without reloading the page. When the customer chooses items, he/she sees a related gift in the cart and can add it to the order. Moreover, customers who have a discount code can easily enter it into the cart and get goods at a special price. All that stuff is saving and available in a user account and for the website owners.
Cloud RPA Solution for a Modern Law Firm Laurus
Solution
The solution was to introduce digital transformation to the company. It included integration of the BPMN Workflow Engine RPA system for automation of manual tasks and development of two separate applications for gathering, sharing client information and other documentation between the company offices.
We developed a cloud-based platform with two Ul applications and a shared API. The first application was designed for automation of manual tasks. The second application was designed for collecting data from clients automatically and getting a quote for buying or selling a specific property.
Shopify Store Development from Scratch for Scentbird New York
Solution
We started working on the project by brainstorming and creating a use-case diagram. Analyzing the holistic user flow, we came up with a few options of how to develop a membership system in the right way.
Our team created "Membership" versions for all items by using JavaScript in combination with Liquid. It helped us to automate checking each user’s membership and change prices on his/her shopping cart. So, if a user paid for community membership, he/she saw the product prices with a discount.
Also, we created a positive user experience through modern UI/UX website design.
The 24/7 Digital Property Assistant and Management Platform for AskPorter
Solution
We developed a platform where each city resident can sign up in a personal account, send a request for repairs, and track the status. All requests are processed by a representative who is responsible for certain offices, accommodations, and districts. Then, the representative assigns issues to a specialist. Users can track all these processes online.
Shopify Pre-order Plugin
Solution
Our team analyzed the issues and technologies that could be used for the realization. Thus, we offered to develop a new Shopify plugin from scratch. It enables three major things:
1. Ordering of subscription-based products.
2. Processing of subscription-based products.
3. Ordering out-of-stock products with delayed payment.
Data Tracking Shopify App
Solution
We suggested developing a custom plugin that would resolve two major issues: integration of the Shopify web store with marketing automation service and detailed user tracking. The plugin enabled clients’ data and order tracking at the moment of changing the shopping cart items, shipment details, and further checkout information. Each time the initial order info was changed, the corresponding data was sent to the app and then to an email service for further processing and storage. The solution was developed according to GDPR standards. Both the customer’s and Shopify store data could be erased.
Dashboard for Evolve Markets
Solution
The solution we delivered was quite simple. The client granted access to frontend data, and we developed a dashboard. Also, the management tool allowed website administrators to work with data, including management of exchange rates.
Reviews
the project
Shopify Website Development for E-Commerce Platform
"They have creative solutions and are great problem-solvers."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a co-founder of a direct-to-consumer e-commerce startup.
What challenge were you trying to address with DigitalSuits?
We needed to develop a website.
What was the scope of their involvement?
We provided designs, which were done with another vendor. They developed our website on Shopify.
They created a custom template to bring our designs to life. They also did API integration and created an algorithm.
What is the team composition?
Yana (Customer Service Representative) is the project manager. There is also a lead full-stack developer, a junior frontend developer, a part-time backend developer, and a QA specialist. We interacted with Artem (CEO) at the beginning of the engagement.
How did you come to work with DigitalSuits?
We found them on Clutch. We liked their experience with startups and e-commerce projects, as well as their reasonable pricing. They also had good suggestions for solutions to specific challenges we faced.
How much have you invested with them?
We spent $10,000–$49,999
What is the status of this engagement?
We began working together around July 2020, and the project ongoing.
What evidence can you share that demonstrates the impact of the engagement?
The website is getting traffic, with good conversion rates and sales. We are satisfied with the work they are doing for us.
How did DigitalSuits perform from a project management standpoint?
Overall, they did a good job. We communicate via Slack, and they are extremely responsive.
What did you find most impressive about them?
They have creative solutions and are great problem-solvers. We were happy with the effectiveness of the solutions they presented. They're also dedicated to completing tasks given to them.
Are there any areas they could improve?
They could hire more people to help the project manager avoiding being overloaded. There were times when she was unable to allocate her time as effectively as we would’ve preferred. We also found some minor bugs, so they could pay a bit more attention to detail.
Do you have any advice for potential customers?
Have clear plans and estimates. Take time on negotiations to make sure everyone is aligned on scope, timelines, and expectations. Stay involved on a daily basis to keep things moving.
the project
E-Commerce Development Support for Online Marketing Program
"They really care about our business and would like us to achieve success."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the owner of the company Company specialties in online marketing and affiliate tracking platform
For what projects/services did your company hire DigitalSuits, and what were your goals?
Our tracking technology involved multiple types of development skills. Involving PHP, JS, DB, Servers, and many more. Our goal was to learn our system and develop any additional features and improvements to it.
How did you select DigitalSuits and what were the deciding factors?
I found them on the Upwork platform. I choose them mostly because they seem to be a very loyal and professional company.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project was the first to learn a complex system involving Shopify API, BigCOmmerece API, WooCOmmerece API, node.js, php server and DB structure. At first we setup successfully all environments and then started to develop.
How many people from the vendor's team worked with you, and what were their positions?
2 tech 1 for Project managment and consulting 1 for developing & support the project
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After complete development, we see everything is working fine and we have full support for our complex system application
Describe their project management style, including communication tools and timelines.
Comminucatio is great They have very good English skills and project management, great team!
What did you find most impressive or unique about this company?
They really care about our business and would like us to achieve success. Also, they are very very responsive which is great while working onboard.
Are there any areas for improvement or something they could have done differently?
Not much - overall is great
the project
E-Commerce Development for Kitchen Knife Manufacturer
"They're also extremely focused on making sure results achieve your standards."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Artisan Revere is a US super steel kitchen knife maker. I'm the owner.
For what projects/services did your company hire DigitalSuits, and what were your goals?
We hired DigitalSuits to develop our website in conjunction with our designer. Our goals were to get the site pixel-perfect compared to our designs. We also needed some help ensuring that our site logic was correct for a variety of things like add-on products, variants, etc.
How did you select DigitalSuits and what were the deciding factors?
I selected DigitalSuits after interviewing approximately 10 agencies. I hired a software engineer to consult for me as we interviewed various agencies. We were 100% aligned that DigitalSuits was the best agency for us.
Their team is extremely responsive and always tries to help. They're a pleasure to work with.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The deliverable was an e-commerce store: artisanrevere.com. The site needed to be responsive for mobile and flexible in a variety of ways. Our store was built in Shopify.
How many people from the vendor's team worked with you, and what were their positions?
I worked closely with Yana, a project manager, and two developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Our site is far easier to navigate. Unfortunately, I can't share any metrics, other than to say, DigitalSuits achieved everything we asked for.
Describe their project management style, including communication tools and timelines.
Yes, absolutely. Project management is superb. Yana did an amazing job.
What did you find most impressive or unique about this company?
Leadership is involved in every step of the process. They're also extremely focused on making sure results achieve your standards. They'll keep making changes until you're satisfied.
Are there any areas for improvement?
One issue was QA/QC. Building a website requires tremendous attention to detail. We found some small issues, but the team was always eager to fix them and did so ASAP.
the project
E-Commerce Web App. for Custom Software Development Company
"We never have to hold their hand through issues, which is a big reason why we continue to work with them."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re a software design and development company, and I’m the CEO of the company.
What challenge were you trying to address with DigitalSuits?
We needed an e-commerce development team for two of our projects.
What was the scope of their involvement?
They started building from scratch, using Shopify. The application includes headless e-commerce, so e-commerce features are able to run independently of Shopify. The platform is maintained through a CMS system, making it easy for the client to edit and input new information. The web app was built using React.
What is the team composition?
I worked directly with the CTO, a project manager, and a developer. There were other teammates working in the background.
How did you come to work with DigitalSuits?
I met with the CEO and CTO before hiring them, and they were pretty confident about their ability to deliver. Their experience with Shopify was impressive, and they were willing to take on challenges.
How much have you invested with them?
We’ve spent about $30,000 on their services.
What is the status of this engagement?
The first project was built from June–September 2020. Since then, we’ve started another project with them and continue to rely on them for maintenance.
What evidence can you share that demonstrates the impact of the engagement?
They’re an accountable team that has experience in the industry. Even when they don’t immediately know an answer to our questions, they take the time to dig for a technical solution. They’re a great team to collaborate with.
How did DigitalSuits perform from a project management standpoint?
Their availability, project management, and sense of accountability are great. We never have to hold their hand through issues, which is a big reason why we continue to work with them. We communicate with them through Slack, Google Drive, Jira, and Zoom.
What did you find most impressive about them?
Their accountability was the most important.
Are there any areas they could improve?
They could have been more thorough budgeters from the beginning of the project.
Do you have any advice for potential customers?
They’re a great team.
the project
Dev of Automation Software for Real Estate Law Firm
"They quickly grasped what we wanted to do and have designed and delivered solutions to achieve this."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Laurus Law is a firm of Solicitors representing clients on matters relating to estate planning and administration, property sale and purchase and family. I am the Chairman of the company
For what projects/services did your company hire DigitalSuits?
They have developed a case management application that allows our users and clients to more seamlessly interact with each other.
What were your goals for this project?
The main goal is to digitalize and automate the current process of buying/selling property on the UK market which takes from 6 to 12 weeks on average.
RPA solutions in the documentation, identity verification, data collection, and other processes will reduce time to receive a mortgage offer, conveyancing including signing and exchanging contracts, and then to complete the sale/purchase.
How did you select this vendor?
My Partner suggested them as he had been working with them and still working.
Describe the project and the services they provided in detail.
They provided full-cycle, project management, development, QA, DevOps. They are responsible for every delivery cycle and doing it well.
What was the team composition?
The team has about 6 people, but certain individuals would be assigned depending on the skills needed. I have a stable project manager who is our direct and permanent point of contact, his manager who has a deeper understanding of the product and a technical leader who joins our meetings depending on the requirements.
Can you share any information that demonstrates the impact that this project has had on your business?
We are about to go-live, so I don’t have any performance that demonstrates the impact yet, but I have strong expectations about it. DigitalSuits team has been highly motivated and invested in the project in terms of the time and energy they put into their work. They always go above and beyond.
How was project management arranged and how effective was it?
Project manager is very dedicated and responsible. I always have reports about any updates and releases. They regularly communicate well. We use email and Google meet for communication and weekly calls.
What did you find most impressive about this company?
DigitalSuits dug deeper into the business and the idea to have a better understanding of the business and the market. They quickly grasped what we wanted to do and have designed and delivered solutions to achieve this.
Are there any areas for improvement?
No, I'm very happy working with them and looking forward to doing their work with the same level of commitment.
the project
Shopify Web Dev for Subscription-Based Perfumery
"They did everything possible to launch our website on time."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the co-founder and CPO of Scentbird and its daughter companies: Deck of Scarlet, Confessions of a Rebel, and Goodhabit.
For what projects/services did your company hire DigitalSuits?
We hired Digital Suits to develop an e-commerce website for our new brand Hoodhabit from scratch.
What were your goals for this project?
The goal was to launch a fully functioning e-commerce website with subscription functionality within a strict budget and in a 2.5 months timeframe.
How did you select this vendor?
We interviewed 10 agencies. We looked at the work they did in the past, references from friends, and their pricing. A lot of companies use temples and tweak them a little bit but we were specifically looking for a company that could build a website from scratch without using any templates. Digital Suites had the best portfolio among other companies that we interviewed.
Describe the project and the services they provided in detail.
They build the entire website from scratch. Home page, shop page with catalog, product page, about us page, etc. They also build a subscription module for us. They did a couple of custom integrations for us as well. They also build a custom Shopify app for us.
What was the team composition?
Project manager and a couple of developers. They were all extremely professional.
Can you share any information that demonstrates the impact that this project has had on your business?
They delivered this project on time even though we had a lot of last-minute updates. They never complained and were very professional.
How was project management arranged and how effective was it?
It was extremely efficient. Their project manager Yana is super professional, great communication skills, always positive, and happy to help. We invited the entire Digital Suites team to our Slack channel where we had all our communications going.
What did you find most impressive about this company?
Very professional. We had a lot of last-minute changes before the launch of the website and they completely supported us, never complained, never pushed back. They did everything possible to launch our website on time.
Are there any areas for improvement?
No, they are great professionals.
the project
E-Commerce Development for Machine Learning Retail Startup
"I appreciate their work quality, responsiveness, and accuracy."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO of the company
For what projects/services did your company hire DigitalSuits?
Ongoing e-commerce development
What were your goals for this project?
Full cycle working product which gives real value to customers
How did you select this vendor?
Interviewed more than 20 agencies
Describe the project and the services they provided in detail.
R&D (backend and frontend), Project management and more
What was the team composition?
We started with 2 full-stack developers with QA support, a project manager and a front-end developer on a part-time model.
Can you share any information that demonstrates the impact that this project has had on your business?
They provide top level service. I used to work with freelancers, but this is a totally different level of quality and dedication. They take the responsibility for development and I have enough time to plan and think about the strategy. DigitalSuits is highly skilled with excellent spoken and written english.
How was project management arranged and how effective was it?
Very good project management, daily communication, and meetings
What did you find most impressive about this company?
I appreciate their work quality, responsiveness, and accuracy. The main thing is that we didn't face any communication issues.
Are there any areas for improvement?
Not yet, and I am sure they keep doing their best to make me happy working with them.
the project
Shopify Design for Cloud-Based E-Commerce Solution Provider
"Often we experience PM that is divorced from technical reality of project. However, this was not the case."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We build integrated ecommerce solutions for retailers.
For what projects/services did your company hire DigitalSuits?
Build of new Shopify theme.
What were your goals for this project?
We needed very high quality work completed following professional dev life-cycle.
How did you select this vendor?
After using a low cost resource in India which didn't work out we needed to find a partner at the right price but without comprising on quality.
Describe the project and the services they provided in detail.
New shopify webstore integrated with enterprise search. Digital suits provided project management, web development, testing.
What was the team composition?
Project manager, 3 developers, 1 tester.
Can you share any information that demonstrates the impact that this project has had on your business?
Excellent quality of work, better then we have seen in UK at much higher cost. No comprise using Digital Suits over onshore provider. Team constantly suggested improvements to approach, really cared about purpose of project not just cranking out code. Developers well educated and skilled with excellent spoken and written english.
How was project management arranged and how effective was it?
Project manager spoke perfect english, excellent diplomacy skills, very organised. Often we experience project management that is divorced from technical reality of project. However, this was not the case. Project manager could accurately communicate and coordinate work at both technical and business level.
What did you find most impressive about this company?
Accuracy and quality of work. Also very fast but without compromising on quality.
Are there any areas for improvement?
Can't think of anything worth commenting on.
the project
Custom App Dev for E-Commerce Project
"The communication worked well for us."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
We are a full-cycle digital agency offering a comprehensive range of custom software development and consulting services in the USA and Europe.
For what projects/services did your company hire DigitalSuits?
We hired DigitalSuits to help us develop a custom feature for an e-commerce (Shopify) project.
What were your goals for this project?
To give content managers possibility to edit multiple products with minmum effort by automating business processes
How did you select this vendor?
By recommendation of a company we used to work with
Describe the project and the services they provided in detail.
We already had the app logic and user flow in mind, so DigitalSuits needed to develop the feature based on the project style guide & specification
What was the team composition?
A Project Manager and a QA specialist from our side and a Developer from DigitalSuits.
Can you share any information that demonstrates the impact that this project has had on your business?
The feature was successfully delivered and passed acceptance test by the Client.
How was project management arranged and how effective was it?
They did everything on time. We used Slack for direct communication and Hangouts for demos and daily stand ups. The communication worked well for us.
What did you find most impressive about this company?
They did what had been expected with some changes forced by e-commerce platform limitations
Are there any areas for improvement?
The app deployment to production was an issue, other than that everything went well
the project
Platform Development for Insurance Claims Company
“They’ve been very thoughtful about approaching the build, making sure we don’t have to rework elements somewhere down the line.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CEO of Claim Technology. We developed the insurance industry’s first claims-as-a-service platform to enable companies to process and create digital claims.
What challenge were you trying to address with DigitalSuits?
We needed help building the claims-as-a-service platform, including the core platform app, a frontend chatbot, a backend case management system, and an API layer integration with third-party systems.
What was the scope of their involvement?
Their team was responsible for the IT architecture, front- and backend web development work for the platform components, and API implementations. The main app is programmed using Ruby on Rails, and the frontend was developed using React.js.
What is the team composition?
In total, I worked with about six developers, including an IT architect, two frontend developers, two backend developers, and a DevOps professional.
How did you come to work with DigitalSuits?
I’d previously done some work with their CTO and co-founder.
How much have you invested with them?
We’ve spent approximately $300,000.
What is the status of this engagement?
The project began in June 2018, and it’s still ongoing.
What evidence can you share that demonstrates the impact of the engagement?
We just launched the platform, so I don’t have any performance metrics. But, the DigitalSuits team has been incredibly invested in the project in terms of the time and energy they put into their work. They always go above and beyond to ensure our project’s success. I appreciate that they only assigned very senior developers to the project, and the quality of the work was great. They were able to come up with clever solutions for implementing new functionalities quickly.
How did DigitalSuits perform from a project management standpoint?
They’ve been good about estimating timelines and generally sticking to them, despite a few exceptions. Originally, DigitalSuits assigned a project manager to help us coordinate everything. I eventually decided to forego that, because I wanted to work directly with the developers.
What did you find most impressive about them?
They’ve been very thoughtful about approaching the build, making sure we don’t have to rework elements somewhere down the line. That’s added a lot of value to us.
Are there any areas they could improve?
No, we’ve been very happy working with them.
Do you have any advice for potential customers?
Have detailed specifications and good design assets for the team from the start. The more guidance you can give, the richer your discussion with DigitalSuits can be.
The final algorithm-powered website has achieved the traffic, sales, and conversion desired by the parter. Their attentive project management style made for easy communication while showcasing the team's effective structure and commitment to the success of the project.