On Digitals

Please describe your company and your position there.

Operations Manager at a giant publishing company.

For what projects/services did your company hire On Digitals, and what were your goals?

We were looking for a digital marketing agency who would improve our SEO presence, SEM (search engine marketing) and other marketing campaigns which will help us scale faster and increase revenue.

How did you select this vendor and what were the deciding factors?

We did extensive research to hire the best SEO agencies, we came across On Digitals on Google, they sent their sample work including their marketing strategy to us to understand their work better. What really drew us to them was their track record and reviews with different Tech companies.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our website was not SEO optimized and we weren’t aware how to increase the visibility of our site. On Digitals gave us recommendations for how to optimize the keywords and acquire new leads. We started initially with a lot of meetings, SEO planning, analytics reporting and a lot more which will make our website SEO friendly. They also conducted a SEO audit of the site and helped us improve our ranks significantly.

How many people from the vendor's team worked with you, and what were their positions?

The teams consisted of an account manager who handled the project planning and management, he was also addressing issues found in the tech SEO audit, a SEO specialist and a SEO strategist who handled the deliverable and documentation which was associated with the campaigns

Can you share any measurable outcomes of the project or general feedback about the deliverables?

On Digitals not only helped to maintain search rankings but also increased our search traffic by 60%. 40 more keywords have now ranked in position 1-5. They had an excellent approach to SEO marketing. Many quality backlinks have also been placed. Lead generation also grew by 35%.

Describe their project management style, including communication tools and timeliness.

They used JIRA, Zoom and Google meet for communication and managing the project. The workflow was well managed and organized. They had sent us the contact details of the whole team just in case something was urgent. They always updated us with weekly reports and project updates and they were proactive all the time.

What did you find most impressive or unique about this company?

They were always consistent and reliable, the audit they performed on our site improved our site ranking a lot. The results they delivered were perfect as per requirements. We were most impressed by their efficiency, knowledge, and SEO capabilities.

Are there any areas for improvement or something they could have done differently?

Nothing specific.

Please describe your company and your position there.

CEO of a full-service digital agency.

For what projects/services did your company hire On Digitals, and what were your goals?

We wanted to hire a digital marketing agency that would not only help our client in marketing but also to scale their business for the Vietnam market and drive revenue through creative digital campaigns.

How did you select this vendor and what were the deciding factors?

We were looking for a digital marketing agency that could help one of our clients in introducing the brand to the Vietnamese population and increasing their product and service revenue. On Digitals had a flexible pricing model so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

For the first few days, they analyzed everything about the brand’s existing audience (their choice and preference). Accordingly they developed key strategies to gain more local audience. They then helped us in driving revenue through creative digital campaigns. Apart from this, they worked on our social media platforms, improved the brand’s visibility, and set ad campaigns that helped attract the right kind of audience to our platform.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a content strategist and a digital marketing manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, they did exactly what we were expecting. Because of their strategy our followers increased by 50% over a month and the brand is also better recognized in the big cities of Vietnam. They were very cooperative and skillful.

How effective was the workflow between your team and theirs?

The project was managed by the manager who was assigned to us. He ensured everything was delivered on time and was very cooperative.

What did you find most impressive or unique about this company?

What I found the most unique about On Digitals is their dedication to work. Their execution, project coordination—everything was just perfect. They are very professional with their approach and have a reliable team of marketers who can bring in tangible results, at scale.

Are there any areas for improvement or something they could have done differently?

They have been a very good partner and demonstrated amazing professionalism.

Please describe your company and your position there.

CEO of a frozen food brand manufacturing ready to eat meal packets that are easy to cook and consume.

For what projects/services did your company hire On Digitals, and what were your goals?

We hired On Digitals to create a storefront where we can showcase our products and services. We wanted to keep the design simple and intuitive. Our primary focus was to ensure the store performs well and delivers a consistent user experience all round.

How did you select this vendor and what were the deciding factors?

Our technical consultant helped us select a reliable technology partner. He was in touch with several agencies and selected On Digitals based on their track record, portfolio, and client reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Their team spent a few weeks understanding the project, our target audience, and analyzing competitors. In the first phase, they worked on designs and prototypes. Their team shared with us a few themes for our eCommerce store. In the second phase, they customized the theme that we selected. Their team worked on the aesthetics and other functions. They also integrated our preferred payment gateway and other third-party services. Finally, when all was done and dusted, their team helped us deploy the store.

How many people from the vendor's team worked with you, and what were their positions?

The following resources were involved in the project:

• A team of eCommerce specialists
• 3x Developers
• Technical Head
• Project Manager
• CEO

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The store they developed helped us increase our revenues by 48%. It is highly functional and easy to use. Their team worked very hard on the aesthetics and delivered extremely good service.

Describe their project management style, including communication tools and timeliness.

The project was managed via JIRA. Their team adhered to the timelines and kept us informed about the progress via emails. It was systematic and organized.

What did you find most impressive or unique about this company?

We were impressed by the professionalism of the team and how they handled the project. They were courteous, easy to work with, and motivated. We didn’t have to inform them what to do and how to do it. They were proactive enough to come up with innovative ideas and successfully implemented them.

Are there any areas for improvement or something they could have done differently?

In the hindsight, I don’t see anything that could have been any different.

Please describe your company and your position there.

Marketing head of a self-help podcast, a platform where we bring in influential people from a wide range of industries and tease out their daily routines, habits, and tactics.

For what projects/services did your company hire On Digitals, and what were your goals?

We wanted to increase our brand awareness by collaborating with a few popular influencers and Key Opinion Leaders in our domain. As we didn’t have any such leads or connections, we hired On Digitals for this job.

How did you select this vendor and what were the deciding factors?

Our team performed an intensive research and shortlisted 3 agencies along wide On Digitals. While all of them were good, we were quite impressed with On Digitals and their portfolio. So after a couple of digital meetings, we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

As we got started, their team spent a week understanding our industry and competitors. They then shared with us a list of top influencers in our industry with their engagement rate. We picked out a few that had a few hundred thousand followers and their team managed to get our content published via them.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a digital marketing head, an outreach specialist, and a team of creatives who worked on our posts.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We managed to increase our followers by 47% and our organic reach also increased significantly. Their team was skillful and strategic. They knew which influencers would make a good impact and helped us scrutinize them.

How effective was the workflow between your team and theirs?

They were organized and never missed deadlines. The communication took place via emails for the most part. We managed the tasks via basecamp. It was all very well managed.

What did you find most impressive or unique about this company?

They are very analytical. We could have hired the influencers that have the most number of followers, but very little engagement rate - but they guided us in the right direction and helped us filter out influencers with a good engagement rate.

Are there any areas for improvement or something they could have done differently?

None that can be highlighted. They are a reliable marketing partner.

Please describe your company and your position there.

CEO of an education firm - we train students for various competitive exams through strategically designed courses and self-evaluative exams.

For what projects/services did your company hire On Digitals?

We were looking for a digital marketing agency that can help us with content marketing and guest blogging. We were aiming to get published on some of the popular websites in our niche.

How did you select On Digitals and what were the deciding factors?

I consulted several digital marketing agencies and selected On Digitals as they had sound experience and an impressive portfolio. Plus, they assured us they will get us published on a few of the most popular websites in our niche with high DA, DR and website traffic. I was also impressed by their team’s experience and industry expertise.

Describe the project in detail and walk through the stages of the project.

Their team first analyzed our industry and filtered out some of the most prominent websites that were relevant to us. From here, they took care of everything from researching the topics, to creating content, getting them published over third-party websites, etc.

How many resources from the On Digitals team worked with you, and what were their positions?

We were working with an outreach specialist (for pitching blog topics), a team of copywriters, a marketing strategist, and project manager.

Can you share any outcomes from the project that demonstrate progress or success?

We got a good amount of traffic via guest blogging. Their team got us published on some of the most popular sites that were relevant to us. We managed to establish ourselves as an authority in our domain. We gained a lot of new subscribers and students organically. Our website also saw an increase in top 10 ranking keywords.

How effective was the workflow between your team and theirs?

They were good at managing tasks and timelines. Their team was very organized. We set up weekly calls and communicated daily via emails. JIRA was mainly used for project management. Initially, I was not well accustomed with PMS tools and their utility. After working with On Digitals, I got to learn about a lot of new tools and technologies.

Their communication and commitment to the deadlines is what will keep them top in my list of marketing teams.

What did you find most impressive or unique about this company?

Their competence, quality of work, and reliability make them stand out. They understood our industry very quickly and knew which platforms would work best for us. The speed of the work and quality of the results were also exceptional. We’re very happy with the results.

Are there any areas for improvement or something they could have done differently?

At times, meetings were quite noisy - but overall, it was an amazing experience working with them.

Please describe your company and your position there.

Co-founder of a global public speaking platform. As a community, we believe every individual has a story to tell. And we are here to offer a platform to every voice out there.

For what projects/services did your company hire On Digitals, and what were your goals?

We wanted to grow our community and reach as many people as we possibly can. This was only possible through strategic social media marketing. We wanted to increase our visibility, expand our marketing channels, and build credibility.

How did you select this vendor and what were the deciding factors?

We were in search of a full-service digital marketing agency that can not only manage our social media channels but also help us with PR, influencer marketing, video production and paid ads. The deciding factors included: team size, pricing, and industry exposure. On Digitals stood out with their previous work experience and professional team. We had to compromise a bit on pricing though. But we feel it's worth it.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

On Digitals team helped us revamp our marketing campaigns from the ground up. They dedicated the first couple of days learning about our target audience - their likes, dislikes, behaviours, etc. They then created buyer personas and analyzed our existing marketing channels. Their team then determined which channels were performing and introduced other marketing means we weren’t harnessing yet.

They helped us with PR, and social media ads both of which turned out to be very good strategies to achieve our objectives. On Digitals team got us published on several good platforms that brought in a good amount of traction and established us as an authority in our domain. Apart from this, they worked on our social media platforms, improved our visibility, and set ad campaigns that helped attract the right kind of audience to our platform.

How many resources from the vendor's team worked with you, and what were their positions?

We had 1 Project Manager, 2 Content Specialist, 1 Senior Digital Marketing Specialist and 2 Graphic Designers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our community has grown exponentially since we onboarded On Digitals team. Our facebook group today has over 500k members who engage with our posts and participate in our events on a regular basis.

How effective was the workflow between your team and theirs?

Working with them was smooth. They understood our objectives pretty well and delivered results accordingly. We had regular calls via Google meet wherein they shared their plans and tactics as the project progressed.

What did you find most impressive or unique about this company?

They are geniuses! Some of their ideas were really valuable and helped us grow rapidly. For instance, they recommended we should try influencer marketing - which we did - and the results were astounding. We only wish we had hired them sooner.

Are there any areas for improvement or something they could have done differently?

Nothing much to say here. They always monitor their processes and continuously improve them over time.

Please describe your company and your position there.

I am a MAM at CT-Wearnes Vietnam. Established in 1906, Wearnes Automotive Pte. Ltd. currently holds distributorships and dealerships for a range of premium passenger marques in the region.

For what projects/services did your company hire On Digitals, and what were your goals?

Our website was created long time ago by previous importer. Since we didn’t have in-house team to invest in a new website, we hired this team to develop for us. We hope to increase our traffic & create a great customer journey from online to offline.

How did you select On Digitals and what were the deciding factors?

We got introduce by internal team. After interviewing them & saw the proposal, we chose this vendor base on their cost estimate and the impression of the presentation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we do the briefing meeting & share them the idea base on our expectation & CI. They plan the timeline & show the list that what they need.

How many people from the vendor's team worked with you, and what were their positions?

02 - main contact & the executive.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked smooth & the result was good.

Describe their project management style, including communication tools and timelines.

They are proactive, if there were any delays, they let us know ahead of time so we could preapre.

What did you find most impressive or unique about this company?

They provided us a form that was used for easier updates and share important information.

Are there any areas for improvement or something they could have done differently?

They need to support much better for some urgent case that need to be done even it is rush. Right now the team still just 10 people so if they win more project, the workload will bery huge.

Please describe your company and your position there.

I am the Wastewater Engineer of Kim Hoàng Hiệp Environmental Limited Company. This is an environmental consultant company the provides clients with supports in environmental compliance, construction of environmental protection works and other legal issues.

As the Wastewater Engineer, I am responsible for the operation and development of my firm. This is the intersection where I need the services of On Digitals to promote the branding of my firm.

For what projects/services did your company hire On Digitals?

We were having the goal to promote our brand over Binh Duong province and nation-wide, however, the traditional ways which employs sales persons were old and lack of efficient.

This is the reason why I seek for a potential service company in the field of digital marketing. For On Digitals, I hired their specialist in web and profile designing because these two items are the first to exposed to potential clients.

What were your goals for this project?

I believed this project will help the business to attract more customers based on its perennial value.

How did you select On Digitals?

I assigned one of my colleagues to search on the internet (google) and find 3 most potential vendors. There were On Digitals and other two companies. However, On Digitals stands out the crowd due to their catchy website and the way they provide services passing through phone calls. Finally, On Digitals was selected under the decision of the company's purchasing department and the CEO.

Describe the scope of their work in detail.

Overall scope was UI designing and content writing for Website and profile. In the project, I provided the designing team with descriptions on requirements, all materials relating to out company's operation and gave feedback to improve the outcome.

On Digitals was responsible for providing specialists working on different aspects: Profile and Web UI design, content writing and SEO service, purchasing domain and hosting...On Digitals was highly enthusiastic and responsible for their work. They worked overtime to meet many deadlines from us and other clients.

What was the team composition?

From the beginning till the end of the project, there were 4 people in the team including me, a designer, a content writer, and a person that responsible for hosting/domain service. This team had not changed over time.

Can you share any outcomes from the project that demonstrate progress or success?

I feel more confident when introducing my company to the clients. Our potential clients were impressed when I handed them with profile and showed our website. It was tangible that the amount of new clients has been increasing.

• About 40% people call us for the services claimed that they found us on the internet.
• At least 30% more customers expressed their pleasure through conversation with us.
• 20% of them agree to sign the contract comparing with before accomplishing this digital marketing project.

These metrics are far more than our expectation.

How effective was the workflow between your team and theirs?

The team perform high level of professional work proficient. Communication were through social networks including Zalo, Facebook and phone calls. There were few times we met offline at their office to further discuss our requirements. Workflow was managed through using "Instagantt" platform. The vendor was very responsive to my feedback and most of the time all comments were addressed.

What did you find most impressive about this company?

Ability to design, their creativity and their aesthetic eyes, ability to apply English to the contents. On Digital stands apart due to their dynamic and flexible working style. They sought to provide the best service.

Are there any areas for improvement?

Improve their research skill to better assist clients from specialized fields

Please describe your company and your position there.

ThuyLinhFlower is a floristry business providing exceptional services in fresh flowers, indoor/outdoor plants, and gardening tools.

For what projects/services did your company hire On Digitals?

We hired On Digitals to create a professional website. In addition, On Digitals assist us to get more potential customers.

What were your goals for this project?

Our goals are to engage more customers and boosting our sales.

How did you select On Digitals?

My team was searching for a list of companies around this area. Also, the founder of On Digitals is a close friend of mine, so we knew him really well. He is a professional in his field. He has deep knowledge therefore he guided us through the journey in depth. I'm happy with the project he's done for us.

Describe the project in detail.

Once we selected this vendor, we've had bunches of meetings. We set our goals, perspectives at the beginning of the journey. During the period, On Digitals discussed different aspects: how to boost our sales, he created a clear path so we don't feel lost. After 1.5 weeks, On digitals came back with a draft of our website, we edited again if we are not fully happy.

What was the team composition?

I only spoke to the project manager during our project. But I was told there are 2-3 people getting involved in this project (designers, developers, etc).

Can you share any outcomes from the project that demonstrate progress or success?

After our new website was launched, we've seen an increase in our traffic. We get more contact from random customers.

How effective was the workflow between your team and theirs?

The project manager is helpful and always keeps us in the loop. They provided us frequent updates. They are professional in running our project.

What did you find most impressive about this company?

I was impressed by their knowledge. They are also patient when we ask questions and we really appreciate that. After this project, we've learned a lot more than we thought.

Are there any areas for improvement?

We are satisfied with what they've done for us. In the end, we have a beautiful and unique website that we are extremely happy about.

Please describe your company and your position there.

We manufacture and supply cement to resellers across the country. As a regional sales and marketing manager, I am in charge of the turnover in Southern Vietnam.

For what projects/services did your company hire On Digitals?

Fico is expanding into different markets and locations while increasing our brand awareness. Our competitors are well-established in Vietnam so that is a huge challenge. Most Vietnamese consumers are not aware of out products. We needed fresh marketing strategies that are different from our internal ones.

What were your goals for this project?

We needed to substantially increase our brand awareness in Vietnam as well as acquire more leads. Ultimately, we would like to improve our annual turnover. This project is expected to increase sales by ranking our website top for a number of keywords on Google search results.

How did you select this vendor?

We considered a number of digital marketing agencies in Vietnam. We find them through our network and through Google. However, most of them are overpriced compared to the tasks they deliver.

We selected On Digitals because they have a good reputation, they are affordable and most importantly, they deliver results. We have good confidence in them because they will issue a refund if they don't meet the results we initally agreed on.

Describe the scope of their work in detail.

On Digitals' SEO campaign involves keyword research and analysis, website's technical alterations, content creation and link building. The majority of the work revolve around our website.

They needed to research and analyse keywords that bring the most turnover. Next, they created quality and relevant content around these keywords to capture and convince the audience. Finally, guest posting on other sites to drive traffic back to our website. My role is to supervise the project and ensure it meets the required outcome.

What was the team composition?

The team includes a project manager, a content specialist and a technical website developer. The team remains the same throughout the entire project.

Can you share any outcomes from the project that demonstrate progress or success?

More than 100 keywords ranked in the first 4 months. Our traffic has increased dramatically since we started with them. This resulted in a good amount of leads. I am sure more people are aware of our brank by now. The audiences were well targered. They are C-level or owners of these resellers.

How effective was the workflow between your team and theirs?

They are very responsive. We had no communication issues throughout the entire project. Work were delievered on schedule. They are quite flexible with changes from our side.

What did you find most impressive about this company?

They do logic marketing work with a spark of creativity. You can find traits of their out-of-the-box thinking here and there in the content, the images or their ideas. That is how our campaign stood out from our competitors'.

Are there any areas for improvement?

Everything is carried out remotely. We prefer meeting in person to discuss work but suppose that is the way of modern companies.