On Digitals

Please describe your company and your position there.

I am a MAM at CT-Wearnes Vietnam. Established in 1906, Wearnes Automotive Pte. Ltd. currently holds distributorships and dealerships for a range of premium passenger marques in the region.

For what projects/services did your company hire On Digitals, and what were your goals?

Our website was created long time ago by previous importer. Since we didn’t have in-house team to invest in a new website, we hired this team to develop for us. We hope to increase our traffic & create a great customer journey from online to offline.

How did you select On Digitals and what were the deciding factors?

We got introduce by internal team. After interviewing them & saw the proposal, we chose this vendor base on their cost estimate and the impression of the presentation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we do the briefing meeting & share them the idea base on our expectation & CI. They plan the timeline & show the list that what they need.

How many people from the vendor's team worked with you, and what were their positions?

02 - main contact & the executive.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We worked smooth & the result was good.

Describe their project management style, including communication tools and timelines.

They are proactive, if there were any delays, they let us know ahead of time so we could preapre.

What did you find most impressive or unique about this company?

They provided us a form that was used for easier updates and share important information.

Are there any areas for improvement or something they could have done differently?

They need to support much better for some urgent case that need to be done even it is rush. Right now the team still just 10 people so if they win more project, the workload will bery huge.

Please describe your company and your position there.

I am the Wastewater Engineer of Kim Hoàng Hiệp Environmental Limited Company. This is an environmental consultant company the provides clients with supports in environmental compliance, construction of environmental protection works and other legal issues.

As the Wastewater Engineer, I am responsible for the operation and development of my firm. This is the intersection where I need the services of On Digitals to promote the branding of my firm.

For what projects/services did your company hire On Digitals?

We were having the goal to promote our brand over Binh Duong province and nation-wide, however, the traditional ways which employs sales persons were old and lack of efficient.

This is the reason why I seek for a potential service company in the field of digital marketing. For On Digitals, I hired their specialist in web and profile designing because these two items are the first to exposed to potential clients.

What were your goals for this project?

I believed this project will help the business to attract more customers based on its perennial value.

How did you select On Digitals?

I assigned one of my colleagues to search on the internet (google) and find 3 most potential vendors. There were On Digitals and other two companies. However, On Digitals stands out the crowd due to their catchy website and the way they provide services passing through phone calls. Finally, On Digitals was selected under the decision of the company's purchasing department and the CEO.

Describe the scope of their work in detail.

Overall scope was UI designing and content writing for Website and profile. In the project, I provided the designing team with descriptions on requirements, all materials relating to out company's operation and gave feedback to improve the outcome.

On Digitals was responsible for providing specialists working on different aspects: Profile and Web UI design, content writing and SEO service, purchasing domain and hosting...On Digitals was highly enthusiastic and responsible for their work. They worked overtime to meet many deadlines from us and other clients.

What was the team composition?

From the beginning till the end of the project, there were 4 people in the team including me, a designer, a content writer, and a person that responsible for hosting/domain service. This team had not changed over time.

Can you share any outcomes from the project that demonstrate progress or success?

I feel more confident when introducing my company to the clients. Our potential clients were impressed when I handed them with profile and showed our website. It was tangible that the amount of new clients has been increasing.

• About 40% people call us for the services claimed that they found us on the internet.
• At least 30% more customers expressed their pleasure through conversation with us.
• 20% of them agree to sign the contract comparing with before accomplishing this digital marketing project.

These metrics are far more than our expectation.

How effective was the workflow between your team and theirs?

The team perform high level of professional work proficient. Communication were through social networks including Zalo, Facebook and phone calls. There were few times we met offline at their office to further discuss our requirements. Workflow was managed through using "Instagantt" platform. The vendor was very responsive to my feedback and most of the time all comments were addressed.

What did you find most impressive about this company?

Ability to design, their creativity and their aesthetic eyes, ability to apply English to the contents. On Digital stands apart due to their dynamic and flexible working style. They sought to provide the best service.

Are there any areas for improvement?

Improve their research skill to better assist clients from specialized fields

Please describe your company and your position there.

ThuyLinhFlower is a floristry business providing exceptional services in fresh flowers, indoor/outdoor plants, and gardening tools.

For what projects/services did your company hire On Digitals?

We hired On Digitals to create a professional website. In addition, On Digitals assist us to get more potential customers.

What were your goals for this project?

Our goals are to engage more customers and boosting our sales.

How did you select On Digitals?

My team was searching for a list of companies around this area. Also, the founder of On Digitals is a close friend of mine, so we knew him really well. He is a professional in his field. He has deep knowledge therefore he guided us through the journey in depth. I'm happy with the project he's done for us.

Describe the project in detail.

Once we selected this vendor, we've had bunches of meetings. We set our goals, perspectives at the beginning of the journey. During the period, On Digitals discussed different aspects: how to boost our sales, he created a clear path so we don't feel lost. After 1.5 weeks, On digitals came back with a draft of our website, we edited again if we are not fully happy.

What was the team composition?

I only spoke to the project manager during our project. But I was told there are 2-3 people getting involved in this project (designers, developers, etc).

Can you share any outcomes from the project that demonstrate progress or success?

After our new website was launched, we've seen an increase in our traffic. We get more contact from random customers.

How effective was the workflow between your team and theirs?

The project manager is helpful and always keeps us in the loop. They provided us frequent updates. They are professional in running our project.

What did you find most impressive about this company?

I was impressed by their knowledge. They are also patient when we ask questions and we really appreciate that. After this project, we've learned a lot more than we thought.

Are there any areas for improvement?

We are satisfied with what they've done for us. In the end, we have a beautiful and unique website that we are extremely happy about.

Please describe your company and your position there.

We manufacture and supply cement to resellers across the country. As a regional sales and marketing manager, I am in charge of the turnover in Southern Vietnam.

For what projects/services did your company hire On Digitals?

Fico is expanding into different markets and locations while increasing our brand awareness. Our competitors are well-established in Vietnam so that is a huge challenge. Most Vietnamese consumers are not aware of out products. We needed fresh marketing strategies that are different from our internal ones.

What were your goals for this project?

We needed to substantially increase our brand awareness in Vietnam as well as acquire more leads. Ultimately, we would like to improve our annual turnover. This project is expected to increase sales by ranking our website top for a number of keywords on Google search results.

How did you select this vendor?

We considered a number of digital marketing agencies in Vietnam. We find them through our network and through Google. However, most of them are overpriced compared to the tasks they deliver.

We selected On Digitals because they have a good reputation, they are affordable and most importantly, they deliver results. We have good confidence in them because they will issue a refund if they don't meet the results we initally agreed on.

Describe the scope of their work in detail.

On Digitals' SEO campaign involves keyword research and analysis, website's technical alterations, content creation and link building. The majority of the work revolve around our website.

They needed to research and analyse keywords that bring the most turnover. Next, they created quality and relevant content around these keywords to capture and convince the audience. Finally, guest posting on other sites to drive traffic back to our website. My role is to supervise the project and ensure it meets the required outcome.

What was the team composition?

The team includes a project manager, a content specialist and a technical website developer. The team remains the same throughout the entire project.

Can you share any outcomes from the project that demonstrate progress or success?

More than 100 keywords ranked in the first 4 months. Our traffic has increased dramatically since we started with them. This resulted in a good amount of leads. I am sure more people are aware of our brank by now. The audiences were well targered. They are C-level or owners of these resellers.

How effective was the workflow between your team and theirs?

They are very responsive. We had no communication issues throughout the entire project. Work were delievered on schedule. They are quite flexible with changes from our side.

What did you find most impressive about this company?

They do logic marketing work with a spark of creativity. You can find traits of their out-of-the-box thinking here and there in the content, the images or their ideas. That is how our campaign stood out from our competitors'.

Are there any areas for improvement?

Everything is carried out remotely. We prefer meeting in person to discuss work but suppose that is the way of modern companies.

Please describe your company and your position there.

My company provide fashion apparels such as hand bags, shoes or clothes. I am a marketing executive and I am in charge of managing On Digitals as a third party marketing vendor.

For what projects/services did your company hire On Digitals?

We hired On Digitals for their social media management services on Facebook and Instagram.

What were your goals for this project?

Our goal is to generate inquiries and improve the social media engagement rate.

How did you select this vendor?

We considered a few agencies on Clutch and On Digitals was the most qualified agency with an affordable rate.

Describe the scope of their work in detail.

Provide social media strategy and consultation. Create 5 posts per week to advertise our products. Design an image for each post. Deliver Facebook and Instagram ad campaign.

What was the team composition?

A project manager, a copywriter, a designer and a digital marketing executive.

Can you share any outcomes from the project that demonstrate progress or success?

Our Facebook and Instagram has gained more followers, post engagement rate is good, and we have more store traffic.

How effective was the workflow between your team and theirs?

Their project manager is the main point of contact. We tell him all the requirements and goals. They work out a plan and report to us weekly.

What did you find most impressive about this company?

They are very responsive and very helpful with their consultation. The campaign results are also good.

Are there any areas for improvement?

No

Please describe your company and your position there.

My company provides cosmetic products. My title is marketing manager.

For what projects/services did your company hire On Digitals?

Search Engine Optimization and Paid-per-click services

What were your goals for this project?

Increase e-commerce sales

How did you select this vendor?

Referral from a fellow marketing manager who highly recommended these guys

Describe the project in detail.

We need to boost our e-commerce sales. Their SEO and PPC services help our website appear on search results and acquire more traffic.

What was the team composition?

Project Manager, content writer, PPC advertiser, SEO manager and SEO specialist.

Can you share any outcomes from the project that demonstrate progress or success?

We now have at least 20 purchases per day from 0. They also share marketing strategies to increase our sales.

How effective was the workflow between your team and theirs?

We communicate via WhatsApp and they have been very responsive

What did you find most impressive about this company?

Their honesty, consultation and expertise are impressive.

Are there any areas for improvement?

No

Please describe your company and your position there.

My company is a well-established marketing agency. I am a marketing manager. I oversee all the marketing projects of our clients.

For what projects/services did your company hire On Digitals?

We hired On Digitals for the digital marketing services and strategies, which will combine with our PR services to serve our existing clients.

What were your goals for this project?

We would like to provide a holistic marketing service and a better digital presence for our clients.

How did you select this vendor?

They have a good reputation among Vietnamese marketers. And they have the right mix of tech knowledge and creativity.

Describe the scope of their work in detail.

Their main objective is to come up with digital strategies for our clients accross different industries and execute the digital campaigns. Services provided include website design and creation, web hosting and support, social media marketing, paid-per-click and search engine optimization.

What was the team composition?

I work with On Digitals' project manager throughout the project. I am aware that they have 6 people in their team.

Can you share any outcomes from the project that demonstrate progress or success?

All the milestones of projects are delivered on time. Our clients are happy with their digital presence and they have gained better brand awareness.

How effective was the workflow between your team and theirs?

The PM was good at communication and scheduling. He collaborated with my team well.

What did you find most impressive about this company?

Their professionalism, expertise and passion.

Are there any areas for improvement?

No

Please describe your company and your position there.

-as a 10 years experience of vacuum plating workshop, my manufacture is able to produce over 10,000 tons of goods / day. -Position: manager

For what projects/services did your company hire On Digitals?

-SEO service

What were your goals for this project?

-Branding on plating industry -Raising new customers

How did you select this vendor?

-the introduction from relationships

Describe the scope of their work in detail.

-Building content on website -Audit the on-page -Tracking potential keywords on Google

What was the team composition?

i work directly with the team leader. Unknown about the rest.

Can you share any outcomes from the project that demonstrate progress or success?

Gain 10 potential customers during the project

How effective was the workflow between your team and theirs?

Their team is easy to work with, enthusiastic and willing to listen.

What did you find most impressive about this company?

They are fast learn able to the plating industry and get to know the insight of the customers.

Are there any areas for improvement?

-none