Diginix AI

BACKGROUND

Please describe your company and your position there.

Team lead at one of the largest logistics chains.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

Our project was developing a mobile application for our Logistics Company and we required the help of DiginixAI for this assignment.

Our goals were that we wanted to come up with a system that was unique, compared to other applications in the Logistics market and we wanted the application to be able to handle as many customer orders and all of the communication as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our team searched online for well-known software development agencies and noticed DiginixAI in the list. After shortlisting a couple of agencies, we decided to talk to DiginixAI and have them pitch to us. We were impressed by how much work they had done in this field in the previous years and how much they charged their clients for their services. The prices were reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the project was laid out after our initial few calls with the vendor team, regarding our objectives and requirements. Once DiginixAI was able to make sense of what kind of a company we were, our competition, our target market and what our requirements were, along with our input, they were able to set a timeline to achieve targets on a daily basis and they would update us on a daily basis as well.

The project was worked on and developed in phases. In the first phase, our team gave a list of our preferences, and then what followed was the incorporation of other features for a smooth functioning of the application.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was assigned for our project and they helped to supervise all of the functions and whether the work was being completed according to the timeline. The technical team involved a few developers who worked on creating the applications as per our requests.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our application was able to provide the right kind of support to our in-house team as well as our customers in terms of being able to place orders, and streamlining communication.

We had seen a huge number of downloads of our application and a rise in the number of users contacting us and placing orders. The vendor team still provides us with assistance by keeping a check on the latest technologies present in the market and incorporating it to our platform.

Describe their project management style, including communication tools and timeliness.

Our project was handled with utmost professionalism and each phase of the project was done according to a schedule we had helped the vendor team set.

As we progressed, the vendor team ensured to test each function and resolve any issues that arose in any kind of situation. They constantly updated us with the general progress as well as changes incorporated. The communication had always been smooth since day one and the tools we used were Skype and Jira.

What did you find most impressive or unique about this company?

Our team was highly impressed with their extensive knowledge in this field, especially about mobile application development. They were able to analyze our requirements with the latest developments in the industry and help us understand what would be highly beneficial for our project’s growth and success.

Are there any areas for improvement or something they could have done differently?

No, there are no areas for improvement. We are satisfied with everything that DiginixAI provided us with.

BACKGROUND

Please describe your company and your position there.

I work as a senior manager at a global trading platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We decided to hire DiginixAI because they were experts in the domain of mobile application development. Our goal was to receive the vendor team’s help in creating a mobile application which included both Android and iOS versions, for our IT services company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched over Google for a number of companies and got in touch with a few of them, who had worked on similar projects beforehand. After connecting with DiginixAI, we were able to understand that they had a lot of experience with the kind of work we were looking to get done and their performances in the past were commendable.

The factors that helped us decide to proceed with DiginixAI were their extensive portfolio as well as their prices. It was within our specified budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the initial stage, we had a few calls to discuss what our expectations were and how the vendor team would go about working on different aspects of the project, after gaining a thorough understanding of our business and our target market.

The vendor team planned out a work schedule and met daily targets. They created both the Android and iOS version of the application. The team used the AWS technology for our project.

How many resources from the vendor's team worked with you, and what were their positions?

For the entire duration of the project, there were about six people who worked from the ideation process till the implementation process. All of our resources were limited to the vendor team’s developers’ team since they were highly efficient and knew how to go about providing us with quality solutions.

The team at DiginixAI had their project manager supervise the work being done and gave us regular updates. There were also developers and a Quality Assurance engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The vendor team assured us of high-quality deliverables and met all of our expectations with their meticulous work. One of the more complex aspects of our application was the geolocation feature and the vendor team did a great job in that area. Our general feedback about their team is that they executed the necessary functions in a methodical manner after sound planning.

Describe their project management style, including communication tools and timeliness.

The style in which the vendor team managed the entire project was in a professional way and they were extremely open in terms of accommodating our requests, which made them a very flexible team to work with. Communication was as transparent as it could have been and we had a shared understanding regarding every aspect of the project.

The team was quick and always met deadlines well ahead of time. We used either emails to have brief conversations with each other or we used Microsoft Teams.

What did you find most impressive or unique about this company?

What was most impressive for our team was how quickly the vendor team was able to make sense of the problem and provide a viable solution for it. There were situations where we did not have a solution in place and the team at DiginixAI was quick with their thinking and provided us with innovative approaches. What you request from their team is what they deliver.

Are there any areas for improvement or something they could have done differently?

No, we believe there are no areas for improvement and the operations for our project were conducted dutifully.

BACKGROUND

Please describe your company and your position there.

Project Manager at one of the leading Q&A platforms.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We wanted to revamp our app's UI - make subtle changes to it and upgrade the platform of the app.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an experienced app development company in Dubai. While going through a bunch of companies on clutch reviews we saw the mantra of DiginixAI. It was their motto for business that compelled us to schedule a brief call. The company proposed a flexible and budget-friendly plan. After hearing how they perform and the resources they use, we decided to work with Diginix AI.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the first phase, we discussed the business needs with the development team and the project manager. In the app development stage, the developers did a market analysis and integrated tools. The process of development involved themes, features, and testing of both.

The additions were done every week and tested before any new feature was added. Some of the core features were regularly optimized to make the application smooth for function. Since it was a cross-platform app, the team carefully chose to integrate features like push notifications and smooth scroll.

How many resources from the vendor's team worked with you, and what were their positions?

A project manager was in charge of leading all the communication and conducting meetings. For the development process, we had 2 expert UI/UX developers and a lead software developer. The performance analysis of the app was handled by 2 test engineers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our goal was to increase the revenue growth which began showing results after 3 weeks of deploying the changes. In the past few months, the business recorded a 20% increase in sales.

The customers using the application have left positive feedback on the app store. The payment gateway built-in with QR code made the checkout for the customers very easy. The loyalty program was incorporated smoothly and users were able to redeem them without any trouble.

Describe their project management style, including communication tools and timeliness.

We used Google meet and emails to communicate the project progress and strategies for further development. The meetings were more like exchanges of ideas between both the parties. All calls were scheduled once or twice a week depending on the discussion required. The project leader sent us the application report occasionally. In that case the meeting was conducted only for suggestions or concerns. The project manager was our point of contact throughout the entire project.

What did you find most impressive or unique about this company?

We were impressed with the customized, budget-friendly solution that they delivered. Further, the entire team was able to create schedules and apply resources according to the new methods. At any given time, we did not feel they were struggling. In fact, the project leader always addressed our concerns in the meetings and then only any other discussion took place.

Are there any areas for improvement or something they could have done differently?

Nothing specific. They work with passion and efficiency.

BACKGROUND

Please describe your company and your position there.

Business development executive at world’s leading e-learning platform serving thousands of students from various parts of the globe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We required the assistance of DiginixAI for our Company, since our services involve providing coaching classes to students from various parts across the globe. Our goals were that we wanted to create a mobile application, both Android and iOS, of our web platform, since it would make it easier for people to either use the desktop version or our mobile version to reach out to us, as per their convenience. We needed the design of the product and the UI/UX aspect development to take place.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had gone through a list of mobile application developers and liked DiginixAI and went with their team because we were impressed by their experience in this field, and our team knew that DiginixAI would be capable of handling our project and raising it to success.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

How we started off the project was we had a few calls in the beginning to explain what our goals were, how we were looking forward to the work being completed and goals being achieved, etc. The vendor team got started by working with our requirements and delivered to us, an architecture of the system we needed to work with.

For the technical aspect of our project, we had the UI/UX designers provide us solutions with respect to the design of the application, the wire framing and a prototype that was clickable. As per our completion dates, we had discussed with their team requirements and set a list of priorities for the first draft version of our application, and then we worked on fine tuning the working as well as the functionality features of our mobile version platform.

How many resources from the vendor's team worked with you, and what were their positions?

The team included a project manager, UI/UX designers, a couple of Android as well as iOS developers and a QA engineer. The project manager supervised the technical aspects of the work being done and ensured to assign the right work to the right personnel.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

When our scope of work was being laid out, it was a solid requirement from our side that we needed an MVP that would be designed according to our business presumptions. We were able to focus on that aspect and get it operational with the help of a select number of coaches as well as participants. By having the latest developments for our business, we had the opportunity to interact with our clients digitally, which helped us improve the efficiency of our platform.

Describe their project management style, including communication tools and timeliness.

During the initial phase of our project, we met for discussions every four to five days. As the project progressed, we reduced the number of calls to once a week. There was a smooth flow of communication between both of our teams and we were able to talk directly to the technical team regarding anything related to the processes with no difficulties. We used emails for precise communication and we used Skype to discuss the updates of the project. The vendor team was always on time with everything.

What did you find most impressive or unique about this company?

Our team was impressed with the way Diginix AI IT Solutions Dubai was able to understand the assignment. They produced effective outcomes for our project in terms of the operations and the look and feel of our application.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Associate founder of a venture capital firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We had hired DiginixAI because we required their help in providing us their expert services in mobile application development for our company. Our goals were to come up with an effective mobile application for our users, so that they would be able to access our services at their fingertips.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was a time consuming process. We needed to find the right company that would be able to understand our exact requirements and work according to our expectations or even better, and that was when we came across DiginixAI. We had a discovery call scheduled with them and they pitched their services to us, with respect to our project requirements and we collaborated with DiginixAI. We were impressed by their portfolio and their services were well within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first went through the entire process, talking about how to go about working on the project and what our expectations were. We discussed our goals as well as targets and collectively decided the timeline for submitting the work and launching our application. We discussed the progress of the development processes through every step of the way and conducted tests as and when required.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a project manager who helped manage all of the work and was responsible for delegating operations to different members of the vendor team. We also worked with an Android developer and iOS developer. They ensure the proper development and functionality of the application.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It has been a couple of months since the application has been launched and we have constantly been receiving positive feedback from our users. Our services now are more accessible to them and we have also seen an increase in the number of users registering in our application and making use of the services, which means we are sure to see a growth in success of the application.

Describe their project management style, including communication tools and timeliness.

There was a steady communication between our teams but, our communication was with the project manager most of the time. If any kind of clarifications were required, the vendor team would get on a call with us and we would sort everything out. Whatever feedback our team had regarding the work, DiginixAI ensured to implement the changes at the earliest. The communication tools were mostly Skype calls and emails.

What did you find most impressive or unique about this company?

The most unique thing about their team was the way the vendor team conducted their work in a very systematic way and this allowed for us to be clear with everything going on with the project. Everything from their end was clear, leaving no room for ambiguity and they were always willing to share their ideas and thoughts, whenever we required a third person’s perspective.

Are there any areas for improvement or something they could have done differently?

None. All of the work was done in a professional manner. Hence, we think there are no areas for improvement for DiginixAI.

BACKGROUND

Please describe your company and your position there.

I work as a tech lead at one of the leading industrial gas manufacturing company with offices spread across 3 countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We hired Diginix AI to redevelop our app's UI and add a few third-party integrations to it. Due to old framework, we were struggling with inventory management and order tracking. This was not only degrading our app's user experience but also had adversely influenced our conversions.

So the aim was to redevelop the UI, add 3rd party integrations and simplify the checkout and user flow.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for an agency that had hands-on expertise working with manufacturing companies. DiginixAI not only had a good experience but they had a good exposure in the industry so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, we sat and defined the KPIs and project workflow. Their team then created new designs, added features to the app and integrated all the moving parts into one app. They used reactjs and ionic for apps.

How many resources from the vendor's team worked with you, and what were their positions?

As the project progressed, we worked with quite a many people from their team. Initially it was just the project manager but later on we started working with their team of developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app performs amazingly well after the new integrations and features addition. The UX is seamless - thanks to the elegant design created by Diginix team. The app is also better in terms of speed.

Describe their project management style, including communication tools and timeliness.

We communicated mostly through emails. However, when needed we used skype for video calls or conference meetings. The project was tackled via Jira.

What did you find most impressive or unique about this company?

Working with them was fun. They always brought valuable insights to the table and guided us in the right direction. We admire their ingenuity, passion, enthusiasm, and transparency.

Are there any areas for improvement or something they could have done differently?

They have been great so far - couldn't be any happier.

BACKGROUND

Please describe your company and your position there.

Co-founder of a global public speaking forum providing a platform to people who have stories worth sharing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We were seeking to develop a mobile app for our public speaking platform. The app was supposed to solve three primary challenges:

• Simplify the event registration process
• Help us manage attendees
• Automate the ticket distribution through QR codes

SOLUTION

How did you select this vendor and what were the deciding factors?

We were reached out by Diginix team initially. We then scheduled a call with them to see how they could help us. They had worked on several government projects and developed quite a few event management apps similar to ours - so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They first developed mockups and designs of the app. When we were happy with the design, they then started coding - imported all the events, videos, users from our website to the app, optimized it for better speed and performance. As of now, they're testing it and will be deploying once it's ready to roll!

How many resources from the vendor's team worked with you, and what were their positions?

3 developers, 1 project manager, designer, and QA engineer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app they've developed is seamless and intuitive. Optimizing it's performance was quite challenging as it had many videos that were huge and big in size. But they did a remarkable job - compressed them all without losing the quality which improved the app's speed and performance significantly. Couldn't ask for more.

Describe their project management style, including communication tools and timeliness.

They kept us informed at every stage - we knew where the project was heading and what were the next steps. In case they needed anything from our end, we were notified at least 3 days in advance. We used Jira for project management and emails to communicate. They had created a skype group for daily updates.

What did you find most impressive or unique about this company?

They are highly professional. Throughout the project, they brought in good ideas every now and then. In fact, compressing the size of videos never occurred to us - their team suggested it would improve performance, and it did. We're happy with their punctuality, professionalism, and efficiency.

Are there any areas for improvement or something they could have done differently?

NA

BACKGROUND

Please describe your company and your position there.

I work as a senior project manager at a digital agency offering end-to-end services to clients from across the globe

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

One of our clients was seeking to develop a mobile app for their legal firm. Their aim was to attract more people to their business who were interested in their services. They were actively looking for more participation and integration of their website features into the application. As we didn’t have any in-house resources, we collaborated with Diginix AI for this project

SOLUTION

How did you select this vendor and what were the deciding factors?

We were in conversation with a few agencies. We came across DiginixAI who showcased their expertise in mobile app development. We contacted them to see if they were offering white-label app development services. We also wanted a signed contract from them - which they agreed to do - so we started working with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They went through an in depth analysis of our clients’ competitors and existing elements of the website. Since the theme of the mobile app and website had to be kept similar, the developers created an extensive plan of action to minimize the website features for app responsiveness. The app was tested periodically for fixing any bugs or errors. Each time the UI/UX was also noted down to keep a check on performance of the app. The payment gateway was integrated efficiently similar to what we have on the website. For the content pages they had a minimal strategy that delivered a sophisticated user-experience.

How many resources from the vendor's team worked with you, and what were their positions?

The team included the lead of the project, head of the mobile app developer, and lead SEO engineers. All of them were engaged in strategizing and implementing ideas in their respective fields. QA engineers took care of testing the application.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped us release the app. Our client was happy with the end-result. In just about 60 days post launch, the app had been downloaded more than 5000 times which was a huge feat for the client.

Describe their project management style, including communication tools and timeliness.

The team developed the mobile application for cross platform users and also participated in creating strategies. We had discussions with the team every alternate day where they gave us reports of the work. A data sheet was mentioned to keep a log of all testing and additions done to the application. For conference calls Diginix Team used Skype as the platform.

What did you find most impressive or unique about this company?

Developing a mobile app urgently was very essential for us. The team considered this fact and were very punctual when it came to maintaining the deadlines. During the entire project, the team put forward our ideas and needs based on which mobile app ideas were decided. We worked with them as partners.

Are there any areas for improvement or something they could have done differently?

No. Our collaboration with the Diginix AI IT Solutions Dubai team was quite fruitful.

BACKGROUND

Please describe your company and your position there.

I am the founder of an NGO that helps people in need - by facilitating some of the most basic things like food and shelter to the ones who need them most.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We hired Diginix to develop an app for us. It would help us amplify our impact by allowing more volunteers to be a part of our initiatives. The goal was to keep things as simple as possible. The app would allow volunteers to plan and organize events in their local area.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected them based on their portfolio and pricing. They were affordable than most of the companies we were in touch with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed an app for us from the ground up. Their team first created designs and mockups of the app. Later those designs were converted into a fully functioning app. As of now, it's been tested.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a team lead, project coordinator, and 2 developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is very well designed. It's minimal, easy to use and intuitive. We are yet to release it - but I can say its agile and loads at a lightning fast speed.

Describe their project management style, including communication tools and timeliness.

The project was executed seamlessly. They kept us posted about the progress of the app. We were in constant touch via emails and sometimes calls.

What did you find most impressive or unique about this company?

Their team is efficient and well-organized. We're happy with the end result. The app they developed for us performs seamlessly and delivers great performance all around. And of course, their pricing was affordable too compared to other companies.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I am the project manager of a technology solution provider. We specialize in AI, and Digital Transformation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Diginix AI IT Solutions Dubai, and what were your goals?

We wanted to develop a mobile app for our tech solution company. The website was working well in place, but it was hard to integrate user-friendly elements. We wanted our customers to experience our services on the mobile app with the best UI/UX.

The app should function for both iOS and android users. The mobile app will be a medium to reach more users and provide them with a smooth experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

It was referred to us by our consultant when we were thinking of getting a mobile application for the company. Along with DiginixAI we checked the profile of 5 different mobile app agencies. UI/UX were the elements very important for us, so went for DiginixAI for their expertise in technology.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our scope of work was to create a cross-platform mobile app. The project began with establishing a programming language to be used for the application. Next the basic elements like services, homepage, tabs were added. In a more complex stage, DiginixAI added chatbots, subscription, and payment gateway.

In the strategy discussion we laid down ideas for the app. The features added were then tested periodically to find bugs and fix them. The app has a multilingual feature which has helped in attracting a large base of customers.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a team of 5 people; 1 Project manager 1 Lead mobile app developer 1 Head of Graphic designing 2 backend operators for testing Our POC was the project manager and we had timely discussions with the heads of the relevant department.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The final delivery is easy to navigate and loaded with essential features. The app is now listed on both Playstore and Applestore. Content for the app stores was also designed by the DiginixAI team. Since the launch we are receiving 50-100 app downloads daily. We got the feedback from customers that they were having a smooth experience while surfing our app.

Describe their project management style, including communication tools and timeliness.

We took our first strategy call via Google meet where ideas were discussed and vision was shared. DiginixAI laid out a whole list of elements that our competitors were doing. Based on that we decided what is relevant for our business. In the next stage they started adding features one by one.

The most complex ones, chatbots and payment gateway were added in the end. The application went under a one month testing period. The strategy calls were frequent, every 2-3 days, during the testing period we met once a week, and post-app launch they became less frequent.

What did you find most impressive or unique about this company?

The company was very adaptable to changing circumstances and new ideas. DiginixAI did a great job in providing great customer-service experience. They adapted to our vision and came up with a mobile app that resonated with the personality of our company.

Are there any areas for improvement or something they could have done differently?

No, the goals were met on time. Expecting great results soon.