Dev Centre House

Introduce your business and what you do there.

I’m the head of R&D at Ei Electronics. We make fire, smoke, and carbon monoxide alarms and sell them all over the world.

What challenge were you trying to address with Dev Centre House?

We’re moving into the digital world. One aspect of this was creating a mobile app.

What was the scope of their involvement?

Dev Centre House helped build our mobile app for both Android and iOS. With the app, users can take some readings and communicate information from their alarm to their phone screen.

For example, if a customer has been away from their house for two weeks, they may not know there’s been a carbon monoxide leak. It’s important for them to know so, they can download information from their alarm onto their phone so they know what’s happening.

What is the team composition?

We worked with Twana (Head of Development) and another developer.

How did you come to work with Dev Centre House?

They found us through cold calling and hard work. I responded and invited their owner to have a coffee. Six months later, the need for the engagement arose so I decided to give them a try.

How much have you invested with them?

We invested around €25,000–€30,000 (approximately $30,000–$36,000 USD).

What is the status of this engagement?

The engagement was from September–November 2020. I’m using internal resources to finish the project, Dev Centre House handled specific parts of it.

What evidence can you share that demonstrates the impact of the engagement?

We’ll launch the app when we launch some new alarm products. We want to have the app development completed and ready to go in 2–3 months. Our team has been conducting an internal validation of the app and its quality is quite good. We’re very happy with Dev Centre House’s high-quality work.

How did Dev Centre House perform from a project management standpoint?

We used a model where their engineers worked as part of our team. There wasn’t much project management involved. They were self-motivated and worked independently. I got in direct contact every 1–2 weeks.

What did you find most impressive about them?

Twana was definitely a highlight of the engagement. He’s technically sound and very aware of the technologies and languages of the operating system.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

Pick the right commercial model and means of engagement that’s appropriate for your piece of work. They’ll work with you and adapt to what works best for you. Every piece of work is a little different, find what works for you.

Please describe your company and your position there.

Director of a Medical Clinic based in Dublin, Ireland.

For what projects/services did your company hire Dev Centre House, and what were your goals?

Our goal was to create a web presence, optimise our SEO, get help on our social media platforms and designs. Basically, we specialise in medical aesthetic procedures, but creating a presence online is also a necessary ingredient to succeed in business these days, that is what we approached Dev Centre House for.

How did you select Dev Centre House and what were the deciding factors?

Based on a recommendation and their previous reviews were all five star so we were certain we were in good hands.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After an initial business consultation to discuss what our successful outcomes looked like, we were given recommendations on what to use from a technical perspective by Twana and his team. We also created a timeline of the work to be delivered, setting clear expectations for me and my team. We were happy to go ahead and all steps went according to this initial meeting.

How many people from the vendor's team worked with you, and what were their positions?

We had one engineer and one account executive assigned to deliver our project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We gained a much higher level of bookings and brand awareness, the phone has not stopped vibrating and ringing since our presence was boosted by DCH, we are very satisfied with the overall outcome of the project.

Describe their project management style, including communication tools and timelines.

Their project management skills were very impressive. They worked on our project endlessly it seemed, we even went back and forth on their slack channel on Saturday and Sunday if need be. We were explained a time line of milestones at the beginning and they used zenhub to manage the project milestones and achieved the targets.

What did you find most impressive or unique about this company?

Attention to detail was the main thing. We were impressed by how meticulously Dev Centre House approached the details that make sure that we were not only competitive in our space but also gave us an advantage in our field as much as possible.

Are there any areas for improvement or something they could have done differently?

Very difficult to say. Nothing comes to mind.

Introduce your business and what you do there.

I’m the owner of KingFisher Restaurant, a 60-seat restaurant.

What challenge were you trying to address with Dev Centre House?

We needed to develop a new website that included an online ordering system.

What was the scope of their involvement?

I came to Dev Centre House with a few ideas, which they used to design and develop the site. 

What is the team composition?

I worked with mainly one person but I dealt with two people from their team. One was on the tech side and the other person dealt with the accounts and sales.

How did you come to work with Dev Centre House?

I came to know about them through another restaurant’s website they had developed.

How much have you invested with them?

The total cost was around $2,500.

What is the status of this engagement?

We started working together in September-November 2020. The process took about three or four weeks.

What evidence can you share that demonstrates the impact of the engagement?

I’m very happy with the new website. My budget was limited because it was through a grant process. Hopefully, when we get up and running again, we’ll be able to spend more money on it and develop more ideas. The website is easy to use and it’s easy to find the way to order online. It’s easy to follow all the links. 

How did Dev Centre House perform from a project management standpoint?

They were very speedy. Communication was very good. It was mostly through email. If I needed to talk on the phone, there were never delays. Dev Centre House answered right away.

What did you find most impressive about them?

There were no delays. They presented things quickly to me. They were very good. My budget probably limited me in what I could do, but if business picks up again and we get back to normal, Dev Centre House has good ideas in the pipeline for us to do. They’re up-to-date on their technology.

Are there any areas they could improve?

No, I’m happy with what I received for my money.

Do you have any advice for potential customers?

The team communicates well through email which gives you information to look back on. They’re also good at communicating via telephone.

Introduce your business and what you do there.

I’m the principal of a law firm by the name of Patrick Ward & Co Solicitors.

What challenge were you trying to address with Dev Centre House?

We wanted to establish and enhance our online profile.

What was the scope of their involvement?

Dev Centre House was responsible for several aspects. The team designed and built the website, and they also organized our Google Ads campaign. 

At the start of the engagement, I gave them a carte blanche to design a site for our firm. I gave them a great deal of content, and Dev Centre put together the imaging and the overall design and development.

What is the team composition?

I mainly worked with Twana (Head of Software Development).

How did you come to work with Dev Centre House?

We were introduced to them through a contact when we were getting a new phone system put into the office. The company managing that project recommended Dev Centre House. 

How much have you invested with them?

We’ve spent around £5,000 (approximately $6,000 USD) with them for the website development and other services, give or take. 

What is the status of this engagement?

We’ve been working together since January 2017. Dev Centre House is maintaining our website on a regular basis.

What evidence can you share that demonstrates the impact of the engagement? 

The new website is very good. I can’t speak highly enough of them. They’re very quick to add anything based on my suggestions and make changes or improvements. Anything we’ve asked them to do seems to be no problem.

We’ve had several campaigns that have led to a significant increase in telephone calls and other engagement.

How did Dev Centre House perform from a project management standpoint?

Twana is excellent to deal with. He’s always available by phone or email. If I have a specific thing I want to be addressed, he reacts very quickly. He provides me with regular updates as well. 

What did you find most impressive about them?

I’m most impressed with their efficiency. If I’m looking at my website and notice something I want to be changed, I can send an email to Dev Centre House and see the changes within 24–48 hours. Also, their pricing is extremely competitive. I couldn’t praise them enough.

Are there any areas they could improve?

I don’t have anything negative to say about Dev Centre House. I’ve found them to be very professional — top class. 

Do you have any advice for potential customers?

My experience with them was excellent; my advice would be to work with them. 

Please describe your company and your position there.

I am the CTO of Medxnote. We provide integration services to healthcare, allowing them to integrate their clinical systems with Microsoft Teams.

For what projects/services did your company hire Dev Centre House, and what were your goals?

We engaged with Dev Centre House to provide expertise on Azure services, particularly around Graph API and token management.

How did you select Dev Centre House and what were the deciding factors?

Dev Centre House pitched us for work, having spent some time to understand what we do. We challenged them with a 'sticky' problem that had recently arisen. They worked the problem, came up with a solution and we decided to engage them with other aspects of the same work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I'm not describing the scope of work in details, but we chose to engage Dev Centre House to deliver the solution from architecture to deployment.

How many people from the vendor's team worked with you, and what were their positions?

Babar- Sales and Finance Twana- Project Management and development oversight Julian- Lead Developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is ongoing, but to date DCH has managed expectations and has met the sprint milestones.

Describe their project management style, including communication tools and timelines.

We use Teams for ad hoc chats regarding sprint progress. We use GitHub for development and deployment. Regarding style, we find them professional, competent and enthusiastic.

What did you find most impressive or unique about this company?

We love their in-depth understanding and enthusiastic approach to problem-solving.

Are there any areas for improvement or something they could have done differently?

Project is ongoing, no areas for improvement identified to date.

Introduce your business and what you do there.

I am the owner and director of a company called R&B Concrete Pumping located in Ireland. We provide concrete to builders within Ireland and parts of Northern Ireland.

What challenge were you trying to address with Dev Centre House?

We wanted to build a website, manage our invoices, and get help running Google ad campaigns, Facebook marketing, and the like.

What was the scope of their involvement?

They took care of all of those things for us, from the website to running our marketing campaigns. We just have a set budget every month and they basically do all the keywords, and when queries come in, they manage our inbound. They have an agent who will respond for us because we are on the road all the time. For any leads that come in, they filter them and only send high-quality potential clients to us. 

What is the team composition?

I think there is one person who is dedicated to us, but I know there are a few other people involved.

How did you come to work with Dev Centre House?

We heard about them through a referral.

How much have you invested in them?

We pay monthly for advertising. Our bill is usually €1,450 per month (approximately $1,719 USD). Initially, when they set up the website, I think we paid around €7,000 (approximately $8,301 USD) plus VAT.

What is the status of this engagement?

They first build the website in July 2016, and our engagement has been ongoing.

What evidence can you share that demonstrates the impact of the engagement?

All the business pretty much comes from our campaigns on Facebook as well as through Google Ads. Our site is ranked first for several keywords.

Overall, I think it has been quite good. I get monthly reports. They send us reports of how many people call, how many people submit forms, and website traffic.

How did Dev Centre House perform from a project management standpoint?

Project management is pretty good. I am pretty happy about it because I don’t need to micromanage them, they work independently.  

We have a WhatsApp group, and my drivers get the information on WhatsApp. Any business that comes through that, I know it is from the campaign.

What did you find most impressive about them?

Any time I have needed something, I just pick up the phone and I know they’ll answer and take care of it. They also communicate well. If I ask something, they are able to explain it very well to me. They understand our business very well and can make good suggestions for us as a result. 

Are there any areas they could improve?

They could give us weekly updates. I told them that and they said they will do it. Outside of that, I can’t think of anything else. I'm very happy with them and have recommended them to a couple of friends already.

Do you have any advice for potential customers?

Just trust them. They understand my business and do things on my behalf. I don’t have to worry about anything to do with new leads or business coming in. I just put the budget in and I know I will get a certain number of customers coming in.

Introduce your business and what you do there.

I’m the owner of MichaelP Construction, a construction company.

What challenge were you trying to address with Dev Centre House?

I needed someone to build my website and help with email marketing.

What was the scope of their involvement?

They developed my website and did email marketing.

What is the team composition?

I worked with four people.

How did you come to work with Dev Centre House?

A friend gave me their contact information.

How much have you invested with them?

I spent around $10,000–$11,000. 

What is the status of this engagement?

We worked together from April–May 2018.

What evidence can you share that demonstrates the impact of the engagement?

They’re very good at the work that they do. They delivered on time. I’m very happy with their work.

How did Dev Centre House perform from a project management standpoint?

We communicated via email and phone.

What did you find most impressive about them?

I like that they deliver everything on time. They do what they promise. I don’t have to remind them. I don’t speak very good English, but they do everything for me.

Are there any areas they could improve?

They’re the best.

Do you have any advice for potential customers?

I plan to do another project with them.

Please describe your company and your position there.

I work in a Logistics company and do outsourced work for Zagg. My main duties are Product & Content design for the Zagg ISOD App, as well as Administration of ISOD & Request Design Apps.

For what projects/services did your company hire Dev Centre House, and what were your goals?

We required an App to manage our customer requests for new device designs. We needed photo submission and assessment capability, user data input of all device details, and administrative ability to assign Status' to submissions and message users when necessary.

How did you select Dev Centre House and what were the deciding factors?

Zagg ISOD management found Dev Centre House.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We required a Desktop website for Administration of the App, as well as a Mobile App for users to easily submit good photos for design purposes.

How many people from the vendor's team worked with you, and what were their positions?

I worked almost exclusively with Twana, though his team were on hand when needed.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The App has successfully allowed me to monitor all incoming submissions, assess photos and details, contact users to discuss issues and successful requests. We have a log of Stored ID's, timeframe for each request and instant back-and-forth communication where necessary.

Describe their project management style, including communication tools and timelines.

Twana was very open to any and all suggestions on our usability of the Admin Panel. He ensured the user experience was smooth and direct. He set targets for new updates and delivered each time.

What did you find most impressive or unique about this company?

They have a very friendly demeanor and are open to suggestions and new ideas.

Are there any areas for improvement or something they could have done differently?

Not on my end.

Please describe your company and your position there.

I am Head of a retail support and aftercare team for a company with numerous retail partnerships on a Global scale.

For what projects/services did your company hire Dev Centre House, and what were your goals?

We as a company had no single source of consolidated performance data for one of our specialized service offerings in stores across global locations. With the growth of our business this became more and more of a challenge with increased demand from retailers and distributor partners to provide data in real time with individual requirements. Our goal was to develop a real time performance portal which could be provided to both our retailers and distributors with different levels of access. This was the challenge we set to Dev Centre

How did you select Dev Centre House and what were the deciding factors?

I has some previous experience with working with Twana from the Dev Centre on other software development projects and was impressed with the deliverables from this project. One of deciding factors was the experience and skills that Twana and his team bring to any project to deliver as efficiently and as cost effective as possible.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work was to take multiple data sets and consolidate in to various dashboards that could be manipulated by the user based on individual requirements. There were various levels of access required with different views required against each user level. Project was divided into sprints with requirements for each sprint fully defined and prioritized against the company need. Each sprint was delivered on time and within budget

How many people from the vendor's team worked with you, and what were their positions?

Twana and his team of developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Improvement in customer satisfaction and reduction on time spent on excel reports from both internal and external perspective. Reduction in one FTE that could be deployed to other projects.

Describe their project management style, including communication tools and timelines.

The project is being managed by a series of sprints with a timeline agreed against each sprint. All sprint requirements are clarified and signed off before moving to build to ensure there is no ambiguity in terms of the deliverable. To date Twana and his team have never missed a deadline. All sprint details and progress is recorded on a Trello board which can be accessed at any time by any stakeholder.

All communications are provided in a clear and descriptive manner. Twana and his team also host regular project update meetings and a full demo of the project sprint is provided prior to deployment to production. All changes requested are managed and also recorded via the Trello board again for full visibility

What did you find most impressive or unique about this company?

What's most impressive is the variety of the skillset available within Twana's team to pretty much deliver whatever is required. There has been very little that this time have not been able to deliver regardless of the ask not only on this project but other projects that I have been involved with. What also stands out is their innovation. Twana and his team are extremely good at working with their customers to take an idea that has been put to them and develop it into something so much better than was originally requested.

Are there any areas for improvement or something they could have done differently?

No am very happy with the work that has been delivered and continues to be delivered to my company form Twana and his team. Any feedback provided which might help improve the service is taken on board and changes implemented where possible.

Please describe your company and your position there.

Consumer mobile accessories Global Director of Product Development

For what projects/services did your company hire Dev Centre House, and what were your goals?

We have a large install base for a consumer service globally. We needed a custom software solution to enable a Java version for customers who did not want a mobile OS solution. Dev Centre House was hired to develop this version and also propose how we could further enhance our custom software ecosystem for our customer base.

How did you select Dev Centre House and what were the deciding factors?

Dev Centre House showed a passion for the project from the start. They displayed methods in which they could consolidate our roadmap and save time and investment simultaneously. They had a proven track record in which we could rely on with big name brands in their existing client list.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Dev C H developed a sustainable and scalable ecosystem for our company to support our rapidly expanding business across all global regions. For this project, JAVA development was the key tech used.

Also, backend development was key to the success of the overall project. It was all completed within a virtual environment which allowed for sustained validation to ensure continuity of service.

How many people from the vendor's team worked with you, and what were their positions?

We had access to a broad range of developers (2), UI designers (2), project manager (1), business development manager (1) and the company MD who always ensured the highest level of service was provided.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

in the time we started this project our business for this segment increased by 80% YoY. Due to the design and scalability from Dev C H, this was not an issue and we continued to serve and improve without interruption to our client base.

Describe their project management style, including communication tools and timelines.

Main project style was Agile. This was used to present to the senior management team to show where each deliverable was at any given time. They employed both formal and informal communication style and adhered to and exceeded timebound tasks for each work task.

What did you find most impressive or unique about this company?

Dev C H became part of our team, they were as connected and invested as we were at all times. We have since gone on to keep them on retainer to continue to innovate and iterate our software solution to stay at the pace of the consumer demands.

Are there any areas for improvement or something they could have done differently?

They are a gold star partner.