Name: CRM Genesis
Address: 5 Amvrosiya Buchmy Street, Kyiv, Ukraine, 02000, UA
Telephone: +380504764523
Price range: $25 - $49
Rating: 5.0

Creatio consulting & development partner

We help businesses to implement CRM, automate business processes, increase sales, conversion rates, put things in order, and make work efficient and systematic. We help the strong to be even stronger, we make complex things simple and understandable, we always bring what we started to the result. Each of our specialists is an expert in their field. We work with all areas of business, but we have the greatest expertise in implementing CRM systems in such areas as construction, e-commerce, finance, legal practice, medicine and dentistry, logistics, beauty and health, and professional services. More than 450 automation projects have been implemented in almost 10 years of work on the market.

Min project size
$1,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Kyiv, Ukraine
Year founded
Founded 2013

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Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 5 /5

What Clients Have Said

CRM Genesis is noted for its good value for cost across various projects, with clients praising the affordability and effectiveness of their services. They consistently deliver on time and maintain strong communication, resulting in successful CRM implementations and consulting engagements.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 25 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

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CRM Genesis Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

High-Quality Technical Support

CRM Genesis provides reliable technical support, ensuring stable system operations and quick problem resolution. Clients appreciate the team's ability to maintain system functionality and offer immediate assistance.
Effective CRM Implementation

CRM Genesis is praised for successful CRM Creatio implementations, enhancing client systems with automation and integration. These implementations have resulted in increased efficiency and streamlined processes across various industries.
Impressive Problem-Solving Abilities

The team is recognized for their swift problem-solving skills and ability to address issues efficiently. Clients note CRM Genesis's dedication to resolving challenges promptly and effectively.
Effective Employee Training

CRM Genesis ensures comprehensive training for client employees, enabling them to utilize new systems effectively. This focus on user proficiency contributes to seamless transitions and enhanced operational efficiency.
No Areas for Improvement Noted

Clients have not identified areas for improvement, indicating overall satisfaction with CRM Genesis's services. The company's practices and deliverables meet or exceed client expectations consistently.

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CRM Genesis Reviews

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CRM Consulting and SI ERP Consulting and SI
$10,000 to $49,999
Jan. - June 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We have completely switched to the new Creatio system."

Mar 5, 2024

Head of Digital Marketing, UAMASTER

Iryna Furman

Advertising & marketing
Kyiv, Ukraine
11-50 Employees
Online Review

CRM Genesis was hired by a marketing agency to migrate their CRM system to the Creatio platform. The team was also responsible for automating routine processes and training the client's employees on the system.

With CRM Genesis' assistance, the client was able to transition to the new Creatio platform, and all of their routine processes have been successfully automated. The service provider was quick to respond to requests and was highly responsible. The client was impressed with CRM Genesis' expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Digital Marketing of UAMASTER

Describe what your company does in a single sentence.

UAMASTER The first marketing agency in Ukraine to offer a full range of internet marketing services. We have been operating in the online communication market since 2004.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

CRM Creatio Implementation

SOLUTION

How did you find CRM Genesis?

Online Search

Why did you select CRM Genesis over others?

High ratings
Great culture fit
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to switch from an old CRM system to a new one. It was important for us that all departments of our company worked in the same system, and the customer base was in the same system. It was also important to automate routine processes. It was also important to train employees to work in the new system. CRM Genesis helped us solve these problems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have completely switched to the new Creatio system. All departments work in CRM. The customer base is in one place. All routine processes are automated.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Quick response of specialists to our requests.

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

High team values, high level of team expertise and responsibility.

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

CRM Consulting and SI
Less than $10,000
July - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Any problems that arose in the system were quickly solved."

Jan 5, 2024

Marketing Manager, Spendbase

Aram Atanesyan

Financial services
Kyiv, Ukraine
51-200 Employees
Online Review
Verified

CRM Genesis provided RM technical support for a software cost management company. Their work included correcting errors in the client's system to ensure seamless functionality.

Thanks to CRM Genesis' support, the client's CRM system worked well, and any issues that arose were solved quickly. The team completed tasks on time and reacted quickly and professionally to challenges. Moreover, their responsibility and high values were outstanding.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing manager of Spendbase

Describe what your company does in a single sentence.

The ultimate hub for tracking, streamlining, and reducing software costs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

Technical support

SOLUTION

How did you find CRM Genesis?

Online Search

Why did you select CRM Genesis over others?

High ratings
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We turned to CRM Genesis for technical support for CRM. We needed high-quality technical support for good system functioning, and quick correction of errors that occurred in the system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system works well, any problems that arose in the system were quickly solved

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all tasks were completed on time. CRM Genesis specialists reacted quickly and professionally

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsibility, professionalism and high values of the company

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

Business Consulting CRM Consulting and SI
Less than $10,000
Oct. - Nov. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their high-standard company values, quality of service, and responsibility were impressive."

Dec 13, 2023

Co-Founder & CEO, Customer Support Outsourcing Company

Anonymous

Business services
Warsaw, Poland
501-1,000 Employees
Online Review
Verified

A customer support outsourcing company hired CRM Genesis to audit their business processes. The team examined the processes and determined customized solutions to improve them.

The client was happy with the engagement. CRM Genesis successfully understood the client's processes and identified their weaknesses. Moreover, the team delivered on time, communicated effectively, and provided excellent recommendations for improvement. Customers can expect great service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Co-Founder & CEO of a business services company

Describe what your company does in a single sentence.

A customer support outsourcing company that builds connections between brands and consumers by delivering efficient customer support services in multiple languages.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

Audit of business processes

SOLUTION

How did you find CRM Genesis?

Referral

Why did you select CRM Genesis over others?

High ratings
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We turned to CRM Genesis to audit the company's business processes. It was made:

Conducted a thorough examination of our business processes
Directions of improvement are determined
Customized solutions developed

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Understood the processes of the company, identified weaknesses

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done on time, a report and recommendations for improvement were provided

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

Their high-standard company values, quality of service, and responsibility were impressive.

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

CRM Consulting and SI
$10,000 to $49,999
Feb. - Aug. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everything is working properly."

Nov 16, 2023

Marketer, Elit-web

Margarita Nesterenko

Advertising & marketing
West - USA
201-500 Employees
Online Review
Verified

CRM Genesis provided CRM consulting services for a marketing agency. They migrated the client's CRM system from the old CRMS to the new one.

CRM Genesis's contributions resulted in a fully functional CRM system, enabling seamless work for the company's employees. They communicated frequently and promptly via virtual meetings, ensuring an effective workflow. The team's responsiveness, speedy problem-solving, and commitment to high values stood out and impressed the company.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketer of Elit-web

Describe what your company does in a single sentence.

Internet Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

CRM Creatio Implementation

SOLUTION

How did you find CRM Genesis?

Referral

Why did you select CRM Genesis over others?

High ratings
Great culture fit
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked CRM Genesis to switch from the old CRM to CRM Creatio. It was important for us to automate business processes, integrate CRM with the site. It was made:

Needs Analysis
Basic system configuration
Configuring partitions
Business process automation
Information transfer from the old CRM system
Employee training at each implementation stage
Technical support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All data from the old system has been transferred to the new one. Everything is working properly. co-workers are able to work with the new CRM system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We responded to all our requests on time, were always in touch.

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsible team, speed of solving problems, high company values

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

Business Consulting CRM Consulting and SI
Less than $10,000
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"CRM Genesis established themselves as a responsible team, adhered to deadlines, and responded quickly to requests."

Nov 8, 2023

CEO, Inforce

Illya Kovtun

Information technology
Lviv, Ukraine
51-200 Employees
Online Review
Verified

CRM Genesis provided CRM and automation projects consulting for a software development company. CRM Genesis analyzed existing processes to identify areas that could be automated and created a tailored solution.

CRM Genesis' work optimized the client's company processes. The team quickly understood and processed the client's requests. CRM Genesis had a good team of specialists who were responsible. CRM Genesis adhered to deadlines and had convenient communication through virtual meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Inforce

Describe what your company does in a single sentence.

Our company is engaged in software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

Consulting of automation projects

SOLUTION

How did you find CRM Genesis?

Referral

Why did you select CRM Genesis over others?

High ratings
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

Describe the scope of work in detail. Please include a summary of key deliverables.

The first step involved a detailed analysis of existing processes to identify areas that could be automated and improved. This contributed to the identification of laborious tasks and routine operations that could be optimized to enhance efficiency.

The second stage entailed the specific identification of improvement opportunities. Through collaboration with CRM Genesis, a solution tailored to our needs was proposed. This turned out to be a significant step towards increasing productivity and enhancing the quality of service delivery.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Optimization of company processes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CRM Genesis established themselves as a responsible team, adhered to deadlines, and responded quickly to requests. We are pleased with the cooperation.

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

Convenient in communication, the ability to quickly understand and process the request, a good team of specialists.

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

Business Consulting CRM Consulting and SI ERP Consulting and SI
$10,000 to $49,999
Aug. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team exhibits remarkable professionalism and a profound grasp of their expertise."

Nov 8, 2023

CEO, PioGroup

Alexey Shapran

Education
United Kingdom
11-50 Employees
Online Review
Verified

An EdTech company has hired CRM Genesis for CRM implementation services. The team has automated tasks and created unique functionalities with the goal of enhancing productivity levels.

The client has been impressed with CRM Genesis' system, and the automated features have been seamless. The team supplies strong project management and is professional in their approach. The client has been impressed with the CRM Genesis team's expertise and overall responsiveness.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of PioGroup
Describe what your company does in a single sentence.

We are EdTech experts who can optimize educational business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

CRM Creatio Implementation

SOLUTION

How did you find CRM Genesis?

Referral
Why did you select CRM Genesis over others?

High ratings
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.

We recognized the necessity of incorporating a new CRM system into our operations, aiming to tailor it to fit our unique requirements and streamline our workflow by automating time-consuming processes. This initiative was driven by the realization that our existing processes required optimization to enhance efficiency and productivity levels

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The functionality of the system is impressive, seamlessly executing tasks through automation. Our employees has undergone comprehensive training to proficiently navigate and utilize this system to its fullest potential. Additionally, the provision of consistent technical support has been instrumental, ensuring smooth operations and immediate assistance in case of any inquiries or technical challenges.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team exhibits remarkable professionalism and a profound grasp of their expertise, swiftly accommodating and addressing diverse requests with agility. Their adeptness in responding to our evolving needs underscores their unwavering commitment to delivering exceptional service.
What was your primary form of communication with CRM Genesis?

Virtual Meeting
What did you find most impressive or unique about this company?

Speed of solving problems, high company values
Are there any areas for improvement or something CRM Genesis could have done differently?

RATINGS

5.0

Business Consulting
Less than $10,000
August 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

''They provided solutions that are right for our business.''

Oct 25, 2023

Product Manager, Nimbus

Sabina Sher

Consumer products & services
Cleveland, Ohio
51-200 Employees
Online Review
Verified

A computer software company hired CRM Genesis for business and CRM consulting. The team conducted a detailed audit of the client's business processes and provided a report with solutions.

The client was satisfied with the solutions that CRM Genesis offered for their business services. CRM Genesis' team was professional, responsible, and punctual. The client also praised their commitment to their tasks.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Nimbus

Describe what your company does in a single sentence.

Computer software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

Audit of business processes
CRM Consulting and SI

SOLUTION

How did you find CRM Genesis?

Online Search

Why did you select CRM Genesis over others?

High ratings

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Conducted a detailed audit of all business processes of the company
Provided report with prescribed individual solutions to improve the business processes of our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided solutions that are right for our business

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CRM Genesis is a professional team that approached our request responsibly and fulfilled everything within the agreed time frame

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

Professional responsible team

Are there any areas for improvement or something CRM Genesis could have done differently?

RATINGS

5.0

Business Consulting
Less than $10,000
Aug. - Sep. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were pleased with the cooperation with CRM Genesis. Everything was done on time without problems."

Oct 24, 2023

Analyst, HURMA

Victoria Bilenko

Other industries
Ukraine
51-200 Employees
Online Review
Verified

CRM Genesis provided business consulting services to an HRM software provider. They audited the client's business processes and provided independent assessment and improvement solutions.

CRM Genesis completed the tasks on time. They delivered a detailed report identifying the parts of the process that were effective and recommending individual solutions to optimize some aspects. Their team also addressed all the client's requests and communicated via online meetings.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Analyst of HURMA

Describe what your company does in a single sentence.

HURMA is an international technology company headquartered in Kharkiv, Ukraine. We are developing a human resource management (HRM) software of the same name that combines all HR, recruiting, and OKR processes in one system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

Audit of business processes

SOLUTION

How did you find CRM Genesis?

Referral

Why did you select CRM Genesis over others?

High ratings
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked CRM Genesis to audit our company's business processes and provide an independent objective assessment and improvement solutions. The audit of the processes was carried out on time. We received a detailed report on the results of the conduct and recommendations and decisions to improve and optimize our company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It was important for us to get an assessment of the company's processes that are running. Are they really effective? What processes need to be optimized? We got it all.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were pleased with the cooperation with CRM Genesis. Everything was done on time without problems.

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

CRM Genesis took responsibility for our request and developed individual solutions for us to improve business processes

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

CRM Consulting and SI Custom Software Development
$10,000 to $49,999
June 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The new system fully meets our expectations."

Oct 17, 2023

CEO, 7030.studio

Golovan Max

Other industries
Poltava, Ukraine
11-50 Employees
Online Review
Verified

CRM Genesis has implemented a new CRM system for an animated video production company. Their work has included CRM basic configuration, custom configuration, business process automation, and tech support.

The new CRM system works well and has met the client's expectations, marking the project's success. The team has delivered work on time and provided excellent technical support when needed, solving problems quickly. Moreover, they're very responsive and have great company values.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of 7030.studio

Describe what your company does in a single sentence.

We specialize in creating animated videos for business and Blockchain sphere.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

To achieve our business goals, we turned to CRM Genesis to implement a new CRM system that was more suitable for us.

SOLUTION

How did you find CRM Genesis?

Online Search

Why did you select CRM Genesis over others?

Pricing fit our budget
Great culture fit
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We turned to CRM Genesis with the task of automating business processes that took a lot of time, introducing a new crm system that will suit our business. White performed the following main tasks:

Basic CRM Creatio configuration.
All sections in the system that our company needs are configured
Automation of business processes
Technical support provided
Employees are able to work with the new system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new system fully meets our expectations, the weight works well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was done on time, the system works well, technical support is provided

What was your primary form of communication with CRM Genesis?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Responsible team, speed of solving problems, high company values

Are there any areas for improvement or something CRM Genesis could have done differently?

Everything went well!

RATINGS

5.0

Business Consulting CRM Consulting and SI ERP Consulting and SI
Less than $10,000
May - June 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"CRM Genesis was always timely and quickly responded to our requests."

Oct 15, 2023

Owner, Komanda

Serhii Ivanov

Information technology
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

CRM Genesis handled CRM consulting support for a web development firm. They first conducted a comprehensive analysis of the client's internal processes, after which they built solutions based on their findings.

Thanks to CRM Genesis' help, the client saw an increase in their productivity. The team worked efficiently, delivering quality services in a timely manner. Moreover, the team completely understood the company's processes, enabling them to produce solutions that were tailored to the client's needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Komanda

Describe what your company does in a single sentence.

WordPress development firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CRM Genesis to accomplish?

Consulting of automation projects

SOLUTION

How did you find CRM Genesis?

Online Search

Why did you select CRM Genesis over others?

High ratings
Good value for cost

How many teammates from CRM Genesis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We turned to CRM Genesis with the task of consulting automation projects. It was made:

In-depth analysis of our business processes
Improvement opportunities identified
Customized solutions for our needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase company productivity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

CRM Genesis was always timely and quickly responded to our requests.

What was your primary form of communication with CRM Genesis?

Virtual Meeting

What did you find most impressive or unique about this company?

We were most impressed by CRM Genesis's ability to tailor their solutions to our specific industry needs. Their in-depth understanding of our business processes was truly exceptional.

Are there any areas for improvement or something CRM Genesis could have done differently?

No.

RATINGS

5.0

Showing 11-20 of 26 Reviews

Locations (1)

5 Amvrosiya Buchmy Street Kyiv, Ukraine 02000

10 - 15

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CRM Genesis

Creatio consulting & development partner

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What Clients Have Said

Most Common Project Size

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Reviews

CRM Genesis Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High-Quality Technical Support

Effective CRM Implementation

Impressive Problem-Solving Abilities

Effective Employee Training

No Areas for Improvement Noted

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