createIT

BACKGROUND

Please describe your company and your position there.

CityTalks is the author of the mobile application which, based on the latest technologies, is an interactive guide to selected cities in Poland. City Talks professional historians and travel guides have identified these events and described the stories of fascinating objects and places around the cities.

The app is providing the audio travel guide consisting of a mobile app and a web platform. The system notifies users while they are passing a historical spot around the city in order to encourage them to listen to the story of the given place.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

createIT was responsible for the design, programming and implementation of a system solution consisting of a Web platform, mobile application (Android and iOS native apps) as well as a comprehensive CMS platform to manage the contents sent via API to the mobile app and the Web platform.

What were your goals for this project?

The city is the people who create it. This is the belief which has made us create the City Talks start-up. We wanted to give the voice back to the city residents, so we have collected their memories, experiences, stories, emotions, photos, sounds… and assembled them into City Talks city audio stories.

We knew that in order to meet our goal we needed the right specialists - professional historians, travel guides and lectors to gather credible and amazing contents, and the right IT specialists such as createIT for the software implementation.

SOLUTION

How did you select this vendor?

We wished to work with a company that had experience both on the local market and on the international scale. createIT was recommended to us by one of our employees. Very quickly, we were able to find common ground and transform our goal into a technological language needed for our solution.

Describe the project in detail.

createIT helped us kick off our project with some brainstorming sessions. Accumulated knowledge of our needs and multi-faceted team experience allowed us to scope the City Talks idea.

At the end of this process, a detailed SRS documentation was prepared by createIT to make sure all parties understand the way the system was going to be implemented, its goals, features, and technical details.

The final platform was built based on the combined technologies. System Architecture: REST API, JWT, OAUTH2. Stack: ObjectiveC (iOS), Java (Android), Symfony (PHP)

What was the team composition?

The project was managed by createIT PM but the whole team stood behind him (UI/UX specialist, system architecture, devops, graphic designers, web and mobile app developers, quality assurance specialists, application testers)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The solution that createIT created for us is the heart of our business. The application has been gaining more and more interest and we hope for its further development.

How effective was the workflow between your team and theirs?

For us, the most important person in the project was createIT PM, gathering our needs, and passing them further along to the technical team.

There were some bump-ups in the system implementation phase (the differences in the construction of the iOS and Android platforms caused some issues with the API integration with the Android version of the mobile app.

The Android version had to be modified towards the API integration). But createIT met the final deadline, and all along the project they were in contact with us informing us about the progress.

What did you find most impressive about this company?

The ability to be a real IT partner for the client, with their high sense of understanding the non-technical client’s needs, and addressing their doubts.

Are there any areas for improvement?

Along the project there were some timeline shifts due to the Android platform limitations which surprised the Android developers at createIT, maybe it could have been scoped safer in terms of the timeframes. However, on the one hand our time was very limited and createIT wanted to meet our needs.

On the other hand I am not sure it is possible to foresee this kind of edge-scenarios before the real investigation and digging in the application.

BACKGROUND

Please describe your company and your position there.

Our company is a professional team of architects, engineers and project managers offering fit-out services. We focus on the arrangement of commercial interiors as well as building installations for the B2B clients. We comprehensively ensure the implementation of your dream business interiors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

createIT’ task was to create a website for our company that would clearly reflect the nature of our work. Our corporate website was to be modern, uniquely-designed, functional and intuitive for our Clients.

What were your goals for this project?

Our company was to reflect the main features of the interiors we deliver: modernity, uniqueness, memorability.

SOLUTION

How did you select this vendor?

createIT was recommended to us by TRIAS

Describe the project and the services they provided in detail.

The project was to create a business card website for our company. We needed graphic design and the coding work. createIT, after learning about our needs and goals offered us a solution based on a WordPress platform, with the custom template related to ours brand book.

What was the team composition?

The team consisted of the project manager, UI/UX specialist, graphic designer, developers, quality assurance specialists.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site stands out from those of our domestic competition. It was quickly noticed on the market.

How was project management arranged and how effective was it?

We were given the dedicated Project Manager. He was responsible for overseeing my project and communicating with me, so I wouldn't worry about any technicalities. The developers were under the Technical Leader, who kept coding in check.

What did you find most impressive about this company?

Professionalism, a sense of security at every stage of the project. The ability to listen to the client and convert their vision into a real website was impressive.

Are there any areas for improvement?

createIT could probably have some surveys done after the implementation of the project to get to know the opinion of their client especially after some time from the implementation – if anything changed/ any problems occurred etc. There is nothing like that at the moment.

BACKGROUND

Please describe your company and your position there.

I'm a software development manager at Firmaprofesional S.A. We are innovating from day to day to create safe and efficient electronic transactions and management environments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

We are a marketing agency with unlimited resources inside our creative team, but we had temporary shortages in software development. We needed to engage an IT subcontractor to support our clients' projects.

What were your goals for this project?

We simply needed one backend developer.

SOLUTION

How did you select this vendor?

You can find a lot of software agencies, but we decided to pick up CreateIT because of Bartek. He is the co-owner of the company and one of the project managers (PM). Very convincing and easy in-person communication, supportive and competent in every case. We saw that it wasn’t their first outsourcing model that they have created. It worked without problems.

Describe the project in detail.

We’ve decided to collaborate with CreateIT in the part-time outsourcing model. We simply assigned them different tasks in the project management systems and they delivered ready solutions. They also consulted on tasks when, and only when, it was necessary.

What was the team composition?

Based on a need analysis CreateIT decided to choose Greg, one of their backend developers. He speaks English perfectly and is smart and well-qualified in terms of software development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We ended our outsourcing agreement because our IT needs were completed. However, we consider our cooperation with CreateIT a pleasure, and we can strongly recommend them if you need outsourcing or anything connected with IT.

How effective was the workflow between your team and theirs?

We’ve used Skype, emails, and phone calls. We were okay with this kind of communication, and the quality was really very good. We’ve been speaking in English, and I can say that guys from CreateIT definitely can speak good English.

What did you find most impressive about this company?

Every single task we assigned to them was completed in time and they took care of every detail. They paid huge attention to the smallest details.

Are there any areas for improvement?

We’ve met expectations from CreateIT outsourcing service. It was easygoing and really perfect in terms of the quality. They were well prepared, and I can recommend them.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing for an international steel and aluminum manufacturing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with createIT?

We needed a website for our subsidiary in Poland.

SOLUTION

What was the scope of their involvement?

createIT has completed multiple web development projects for us working with WordPress, Symphony, and CMS programs. For their first project, they developed the website for our Polish subsidiary. They then developed a site for a marketing campaign that people could upload photos and other information to. They’ve developed other informational and marketing campaign sites for us since then including versions of the original Polish site for other countries in which we have subsidiaries.

What is the team composition?

We work with a project manager. There are three to six developers working on any given project for us.

How did you come to work with createIT?

We started working together almost eight years ago. We’d had a bad experience with companies we worked with previously and were impressed by how professional createIT was. They’re reliable and do a good job so we kept working with them. We’ve established a strong relationship.

The financial aspect is also important to us. Because they’re Poland-based, they’re two or three times less expensive than the options we have here in Austria. They’re also willing to do small changes, for example, without charging us given our strong relationship.  

What is the status of this engagement?

We started working together seven or eight years ago and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve helped us significantly improve our digitalization. They build for us but also help us come up with ideas to increase our business efficiency. They’ve had a huge impact on our company.

How did createIT perform from a project management standpoint?

They've never disappointed us so far. They’re reliable and always complete their work on time. They always do their work or even more. We’ve never had any surprises on costs. They don’t just do what we ask, they also think about what we need and how we can improve.

What did you find most impressive about them?

Their project management is well-structured and they work very efficiently—which means we can fully rely on them.  

Are there any areas they could improve?

It would be great for us if they had German speakers on staff. That’s not their fault, of course, since they’re a Polish company.

I also wonder how the work would go if we had more than one project going at the same time. We currently only run one project at a time and deal with one project manager. I don’t know the other project managers they have on staff but the experience we’ve had so far has been positive.

Do you have any advice for potential customers?

Be well prepared and ensure your own internal project management is set up. Explain to them about what you want from them, your budget, etc.

BACKGROUND

Please describe your company and your position there.

I work for a successful family-owned company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

We needed them to create HTML landing pages, WordPress websites, a Symfony web system, an Intranet, and CRM.

What were your goals for this project?

I wanted an attractive and professional-looking website and app to attract more clients, a landing page with a photo contest for our clients, WordPress websites for our brands and products, and an internal Web app implemented in Symfony for our turnover analysis.

SOLUTION

How did you select this vendor?

I found them through a referral. Our daughter company has been working with them for years.

Describe the project and the services they provided in detail.

They created HTML landing pages, including the landing page with the photo contest for our clients. They also created WordPress websites for our brands and products and an internal Web app implemented in Symfony for our turnover analysis. The CRM development is ongoing.

What was the team composition?

We worked with frontend developers, backend developers, senior full-stack developers, senior Symfony developers, a system architect, SEO experts, web graphic designers, and project managers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to their support and expertise, we have at great-looking websites and efficient and useful web apps.

How was project management arranged and how effective was it?

The project manager replied to me quickly. The whole team communicates very well and they’re helpful. They cover all project aspects, from the system architecture and the web design to the implementation and QA.

What did you find most impressive about this company?

The team has an open-minded work culture. They are very experienced and client-oriented.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and position.

I'm an executive at Za Piecem

Describe what your company does in a single sentence.

A service-based tourism business that offers accommodation for people seeking relaxation in the Masurian region in Poland. The offer includes 2 cottage houses by the lake.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire createIT to accomplish?

• Implementing new user enchansing website (both design and development) to showcase the offered accommodation services
• SEO optimisations to build a solid base and robust SEO strategy, as well as content activities including link building for 6 month

SOLUTION

How did you find createIT?

Referral

Why did you select createIT over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from createIT were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website implementation based on Bridge 162 theme customized to individual needs. 
• SEO and Branding activities. The main functionalities: 
  • Contact Form
  • Knowledge Base / Blog
  • WordPress Widgets

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased traffic on the website 
• Improved UX of the “offer” page 
• Improved organic SEO positioning

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was solid and professional. All the milestones were consistently delivered on time. There was high flexibility and responsiveness for our needs. createIT team always made an effort to respond quickly to communication and effectively accommodate any feedback or requests. The project team demonstrated a responsible and professional approach to the all aspects of project but in particular outstanding was the quality of the delivered product, numeros valuable recommendations from business and tech perspectives and the perfect timings

What was your primary form of communication with createIT?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their strong focus on our business needs and exceptional attention to detail on how to really help us. createIT also demonstrated a transparent and partner approach as well as high quality and accuracy in their work.

Are there any areas for improvement or something createIT could have done differently?

There was just one minor issue with responsive design of few elements after deploying website to prod server, but it was fixed right away.

BACKGROUND

Please describe your company and your position there.

Viral Talk is a tool to optimize and automate marketing activities in the new social media which is TikTok. We offer advanced marketing reporting tool with custom metrics, optimization tips (powered by AI) & fully automated Tik Tok Ads.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT, and what were your goals?

The biggest challenge was to create a fully functional tool with all the improvements in a short time.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for a solution that meets all our needs. That is why we chose CreateIT as a software house that will help us bring the project to life.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was crucial for us that the tool was powered by AI in order to achieve better results in marketing campaigns.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the cooperation with CreateIT, we launched the prototype of the tool in 3 months, and then, after introducing the improvements, we handed over the tool for testing.

Describe their project management style, including communication tools and timeliness.

"I could quickly contact them and they were quick to apply requested changes.

BACKGROUND

Please describe your company and your position there.

Online jewellery company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

To fix a bug with our Facebook pixel misreporting.

What were your goals for this project?

To fix the Facebook reporting so we can analyse data correctly.

SOLUTION

How did you select this vendor?

Referral.

Describe the project and the services they provided in detail.

Looked through the website and diagnosed the issue and fixed it.

What was the team composition?

Michael from CreateIt

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Very efficient and clear. Good communication.

How was project management arranged and how effective was it?

On email, very effective.

What did you find most impressive about this company?

The communication.

Are there any areas for improvement?

Nothing bad to say/

BACKGROUND

Please describe your company and your position there.

Made Trade is a website for ethically sourced and sustainably made products. I am the co-owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

We overhauled many pieces of our website over the past year and createIT was our web developer.

What were your goals for this project?

Improve customer experience across our site, ADA compliance, UX/UI improvements, and customer feature development.

SOLUTION

How did you select this vendor?

They were recommended by a colleague.

Describe the project and the services they provided in detail.

Improve customer experience across our site, ADA compliance, UX/UI improvements, and custom feature development.

What was the team composition?

PM, DEV, QA

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Yes, it's greatly improved UX/UI which translates to customers finding what they need faster and checking out with ease.

How was project management arranged and how effective was it?

Through the tool Active Collab and it was easy and effective.

What did you find most impressive about this company?

They really care about their customers and their customer's success. It's a personal approach you often don't get in business.

Are there any areas for improvement?

More transparency with invoicing dates and more regular invoicing intervals.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of Top Concepts GmbH. We’re a market leading development company that provides large B2B e-commerce platforms that are scalable and Oxid-based.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire createIT.com?

We hired createIT.com to perform Oxid-based development work.

What were your goals for this project?

We wanted to develop custom e-commerce platforms for our wholesale clients.

SOLUTION

How did you select this vendor?

We had difficulties finding highly skilled Oxid developers. Then, I found createIT on the internet. We chose them for their PHP expertise and good knowledge of Oxid technology. Since then we have been working with createIT.com using the body leasing outsourcing model.

Describe the project and the services they provided in detail.

We used createIT.com as a subcontractor to perform software development on a challenging e-commerce platform. 

What was the team composition?

We currently work with five developers from createIT, including frontend developers and backend Oxid developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The five developers have great technical knowledge and do quality work every day. In addition, we very much appreciate the input we get from Bartek (Fullstack Developer, CreateIT) and Aleksander (Co-Founder, CreateIT) about improving our development and deployment processes. They are very open-minded, and we value the partnership.

How was project management arranged and how effective was it?

Onboarding new developers worked like a charm. CreateIT sent the developers to Hamburg for a week so we could get them onto the right track. We also visited them in Warsaw. We see these developers as extensions to our Hamburg-based teams, and they participate virtually in our meetings. 

We communicate a lot with each other, which is very important. Most of the people at CreateIT speak and write excellent English. Our collaboration is based on ActiveCollab, Skype, and email. 

What did you find most impressive about this company?

It's a very open-minded and valuable partnership. They have outstanding skills, and they’re a dedicated team. We are looking forward to expanding our partnership even more in the future.

Are there any areas for improvement?

No.