createIT

Please describe your company and your position there.

I'm a software development manager at Firmaprofesional S.A. We are innovating from day to day to create safe and efficient electronic transactions and management environments.

For what projects/services did your company hire createIT.com?

We are a marketing agency with unlimited resources inside our creative team, but we had temporary shortages in software development. We needed to engage an IT subcontractor to support our clients' projects.

What were your goals for this project?

We simply needed one backend developer.

How did you select this vendor?

You can find a lot of software agencies, but we decided to pick up CreateIT because of Bartek. He is the co-owner of the company and one of the project managers (PM). Very convincing and easy in-person communication, supportive and competent in every case. We saw that it wasn’t their first outsourcing model that they have created. It worked without problems.

Describe the project in detail.

We’ve decided to collaborate with CreateIT in the part-time outsourcing model. We simply assigned them different tasks in the project management systems and they delivered ready solutions. They also consulted on tasks when, and only when, it was necessary.

What was the team composition?

Based on a need analysis CreateIT decided to choose Greg, one of their backend developers. He speaks English perfectly and is smart and well-qualified in terms of software development.

Can you share any outcomes from the project that demonstrate progress or success?

We ended our outsourcing agreement because our IT needs were completed. However, we consider our cooperation with CreateIT a pleasure, and we can strongly recommend them if you need outsourcing or anything connected with IT.

How effective was the workflow between your team and theirs?

We’ve used Skype, emails, and phone calls. We were okay with this kind of communication, and the quality was really very good. We’ve been speaking in English, and I can say that guys from CreateIT definitely can speak good English.

What did you find most impressive about this company?

Every single task we assigned to them was completed in time and they took care of every detail. They paid huge attention to the smallest details.

Are there any areas for improvement?

We’ve met expectations from CreateIT outsourcing service. It was easygoing and really perfect in terms of the quality. They were well prepared, and I can recommend them.

Introduce your business and what you do there.

I’m the head of marketing for an international steel and aluminum manufacturing company.

What challenge were you trying to address with createIT?

We needed a website for our subsidiary in Poland.

What was the scope of their involvement?

createIT has completed multiple web development projects for us working with WordPress, Symphony, and CMS programs. For their first project, they developed the website for our Polish subsidiary. They then developed a site for a marketing campaign that people could upload photos and other information to. They’ve developed other informational and marketing campaign sites for us since then including versions of the original Polish site for other countries in which we have subsidiaries.

What is the team composition?

We work with a project manager. There are three to six developers working on any given project for us.

How did you come to work with createIT?

We started working together almost eight years ago. We’d had a bad experience with companies we worked with previously and were impressed by how professional createIT was. They’re reliable and do a good job so we kept working with them. We’ve established a strong relationship.

The financial aspect is also important to us. Because they’re Poland-based, they’re two or three times less expensive than the options we have here in Austria. They’re also willing to do small changes, for example, without charging us given our strong relationship.  

What is the status of this engagement?

We started working together seven or eight years ago and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement?

They’ve helped us significantly improve our digitalization. They build for us but also help us come up with ideas to increase our business efficiency. They’ve had a huge impact on our company.

How did createIT perform from a project management standpoint?

They've never disappointed us so far. They’re reliable and always complete their work on time. They always do their work or even more. We’ve never had any surprises on costs. They don’t just do what we ask, they also think about what we need and how we can improve.

What did you find most impressive about them?

Their project management is well-structured and they work very efficiently—which means we can fully rely on them.  

Are there any areas they could improve?

It would be great for us if they had German speakers on staff. That’s not their fault, of course, since they’re a Polish company.

I also wonder how the work would go if we had more than one project going at the same time. We currently only run one project at a time and deal with one project manager. I don’t know the other project managers they have on staff but the experience we’ve had so far has been positive.

Do you have any advice for potential customers?

Be well prepared and ensure your own internal project management is set up. Explain to them about what you want from them, your budget, etc.

Please describe your company and your position there.

I work for a successful family-owned company.

For what projects/services did your company hire createIT.com?

We needed them to create HTML landing pages, WordPress websites, a Symfony web system, an Intranet, and CRM.

What were your goals for this project?

I wanted an attractive and professional-looking website and app to attract more clients, a landing page with a photo contest for our clients, WordPress websites for our brands and products, and an internal Web app implemented in Symfony for our turnover analysis.

How did you select this vendor?

I found them through a referral. Our daughter company has been working with them for years.

Describe the project and the services they provided in detail.

They created HTML landing pages, including the landing page with the photo contest for our clients. They also created WordPress websites for our brands and products and an internal Web app implemented in Symfony for our turnover analysis. The CRM development is ongoing.

What was the team composition?

We worked with frontend developers, backend developers, senior full-stack developers, senior Symfony developers, a system architect, SEO experts, web graphic designers, and project managers.

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to their support and expertise, we have at great-looking websites and efficient and useful web apps.

How was project management arranged and how effective was it?

The project manager replied to me quickly. The whole team communicates very well and they’re helpful. They cover all project aspects, from the system architecture and the web design to the implementation and QA.

What did you find most impressive about this company?

The team has an open-minded work culture. They are very experienced and client-oriented.

Are there any areas for improvement?

No.

Please describe your company and your position there.

Viral Talk is a tool to optimize and automate marketing activities in the new social media which is TikTok. We offer advanced marketing reporting tool with custom metrics, optimization tips (powered by AI) & fully automated Tik Tok Ads.

For what projects/services did your company hire createIT, and what were your goals?

The biggest challenge was to create a fully functional tool with all the improvements in a short time.

How did you select this vendor and what were the deciding factors?

We were looking for a solution that meets all our needs. That is why we chose CreateIT as a software house that will help us bring the project to life.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It was crucial for us that the tool was powered by AI in order to achieve better results in marketing campaigns.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the cooperation with CreateIT, we launched the prototype of the tool in 3 months, and then, after introducing the improvements, we handed over the tool for testing.

Describe their project management style, including communication tools and timeliness.

"I could quickly contact them and they were quick to apply requested changes.

Please describe your company and your position there.

SEO

For what projects/services did your company hire createIT?

The design and implementation of a WooCommerce based system that enables the management of a portfolio of over 350 products. At the same time, the system fulfills the role of a B2C and B2B sales platform. The “for business” area is available only to specific groups of commercial customers. Since the very beginning of the project (2016), the team at createIT has also been responsible for the maintenance, tech support and development of the entire platform.

How did you select this vendor and what were the deciding factors?

The key factor for us was to find a provider with similar projects in portfolio. createIT has the experience we were looking for. An additional benefit was the way of leading the entire project that they proposed (project flow and team structure).

Describe the project in detail and walk through the stages of the project.

The aim of the project was to create an e-commerce website for our company. After familiarizing with our needs and the expectations regarding the final version of the site, createIT developed a website for our company using WordPress with a custom template, designed exclusively for us. The website now features a portfolio of over 350 products in more than 100 categories and subcategories.

How many resources from the vendor's team worked with you, and what were their positions?

2

Can you share any outcomes from the project that demonstrate progress or success?

The website and the support service allow us to constantly develop services and the portfolio of offered products. It is also a place where our current B2B and B2C clients can easily make their purchases and contact us.

How effective was the workflow between your team and theirs?

10/10

What did you find most impressive or unique about this company?

createIT actively participates in the development of our platform. The company quickly and effectively reacts to our needs.

Are there any areas for improvement or something they could have done differently?

Throughout several years of our cooperation, the team at createIT has proven that they can find a solution for every situation, a solution that is an answer to our business needs.

Please describe your company and your position there.

Online jewellery company.

For what projects/services did your company hire createIT.com?

To fix a bug with our Facebook pixel misreporting.

What were your goals for this project?

To fix the Facebook reporting so we can analyse data correctly.

How did you select this vendor?

Referral.

Describe the project and the services they provided in detail.

Looked through the website and diagnosed the issue and fixed it.

What was the team composition?

Michael from CreateIt

Can you share any information that demonstrates the impact that this project has had on your business?

Very efficient and clear. Good communication.

How was project management arranged and how effective was it?

On email, very effective.

What did you find most impressive about this company?

The communication.

Are there any areas for improvement?

Nothing bad to say/

Please describe your company and your position there.

Made Trade is a website for ethically sourced and sustainably made products. I am the co-owner.

For what projects/services did your company hire createIT.com?

We overhauled many pieces of our website over the past year and createIT was our web developer.

What were your goals for this project?

Improve customer experience across our site, ADA compliance, UX/UI improvements, and customer feature development.

How did you select this vendor?

They were recommended by a colleague.

Describe the project and the services they provided in detail.

Improve customer experience across our site, ADA compliance, UX/UI improvements, and custom feature development.

What was the team composition?

PM, DEV, QA

Can you share any information that demonstrates the impact that this project has had on your business?

Yes, it's greatly improved UX/UI which translates to customers finding what they need faster and checking out with ease.

How was project management arranged and how effective was it?

Through the tool Active Collab and it was easy and effective.

What did you find most impressive about this company?

They really care about their customers and their customer's success. It's a personal approach you often don't get in business.

Are there any areas for improvement?

More transparency with invoicing dates and more regular invoicing intervals.

Please describe your company and your position there.

I’m the managing director of Top Concepts GmbH. We’re a market leading development company that provides large B2B e-commerce platforms that are scalable and Oxid-based.

For what projects/services did your company hire createIT.com?

We hired createIT.com to perform Oxid-based development work.

What were your goals for this project?

We wanted to develop custom e-commerce platforms for our wholesale clients.

How did you select this vendor?

We had difficulties finding highly skilled Oxid developers. Then, I found createIT on the internet. We chose them for their PHP expertise and good knowledge of Oxid technology. Since then we have been working with createIT.com using the body leasing outsourcing model.

Describe the project and the services they provided in detail.

We used createIT.com as a subcontractor to perform software development on a challenging e-commerce platform. 

What was the team composition?

We currently work with five developers from createIT, including frontend developers and backend Oxid developers.

Can you share any information that demonstrates the impact that this project has had on your business?

The five developers have great technical knowledge and do quality work every day. In addition, we very much appreciate the input we get from Bartek (Fullstack Developer, CreateIT) and Aleksander (Co-Founder, CreateIT) about improving our development and deployment processes. They are very open-minded, and we value the partnership.

How was project management arranged and how effective was it?

Onboarding new developers worked like a charm. CreateIT sent the developers to Hamburg for a week so we could get them onto the right track. We also visited them in Warsaw. We see these developers as extensions to our Hamburg-based teams, and they participate virtually in our meetings. 

We communicate a lot with each other, which is very important. Most of the people at CreateIT speak and write excellent English. Our collaboration is based on ActiveCollab, Skype, and email. 

What did you find most impressive about this company?

It's a very open-minded and valuable partnership. They have outstanding skills, and they’re a dedicated team. We are looking forward to expanding our partnership even more in the future.

Are there any areas for improvement?

No.

Please describe your company and your position there.

I'm a freelancer and run my own company.

For what projects/services did your company hire createIT.pl?

I hired createIT.pl to develop a website for my freelance business.

What were your goals for this project?

I needed an attractive and professional-looking website to attract more clients.

How did you select this vendor?

I found createIT.pl through a referral. One of my friends was their former client and recommended using them.

Can you go into detail about the services they provided and the scope of the project?

createIT.pl developed an intuitive WordPress website for me.

What was the team composition?

The entire team was dynamic, well prepared, motivated, and helpful. Working with them was a pleasure. They answered my questions promptly. createIT.pl helped me with every step of the project and provided maintenance for the site.

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to createIT.pl, I have a great-looking website for my freelance work and business. It is intuitive for my clients to use, and I can navigate it easily.

How was project management arranged and how effective was it?

createIT.pl ran the project smoothly and kept to the schedule we planned ahead of time. We communicated via email and Skype. The project manager replied to me really quickly. The whole team speaks fluent English and Polish, which was very helpful.

What did you find most impressive about this company?

createIT.pl was very experienced. They were willing to improve their work and expand their knowledge base. The team has an open-minded work culture.

Are there any areas where they can improve?

Sometimes I needed more time to learn more about specific details of the project because I didn't understand the web development terms.