Crantia Technologies Client Reviews

Reviews

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Web Development

Mar 31, 2020

the project

Website Dev for Digital Marketing Firm

"I saw his portfolio and was genuinely impressed."

Web Development

Less than $10,000

Sept. 2019 - Ongoing

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Sept. 2019 - Ongoing

Project summary:

Crantia Technologies developed a professional website with a new UI/UX. Their team also helped with basic SEO.

1-10 Employees

Thiruvananthapuram, India

Arun Sivaraj

Chief Executive Officer, Sproutbien

Verified

the reviewer

Chief Executive Officer, Sproutbien

Arun Sivaraj

Advertising & Marketing

1-10 Employees

Thiruvananthapuram, India

Online Review

The client submitted this review online.

Verified

5.0

Quality:

4.5

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"I saw his portfolio and was genuinely impressed."

Mar 31, 2020

Feedback summary:

Their team was very effective and built a website that fits all needs. The number of leads and inquiries is high. Their commitment and willingness to work were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of my digital marketing firm, Sproutbien LLP, and we are specialised in online marketing that includes but not limited to, search engine optimisation, search engine marketing, social media optimisation and marketing, email marketing and online PR.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Crantia Technologies?

We had to develop a professional website for our company, that provided great user interface and user experience.

What were your goals for this project?

To develop a website with a goal to attract leads and enquiries and provide information in a simple yet elegant manner.

SOLUTION

How did you select this vendor?

Got to know about him via social media (Linkedin) and got to know that he is into this business. I saw his portfolio and was genuinely impressed.

Describe the project and the services they provided in detail.

Currently, I have assigned them with website development and basic onpage search engine optimisation. Website is now complete and uploaded to https://sproutbien.com/

What was the team composition?

Team consisted of 2 web developers, one graphic designer and one tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

With a website that met our needs at hand, the number of our online leads and enquiries has surpassed the leads acquired via other online and offline channels.

How was project management arranged and how effective was it?

He had contacted me for advice on some digital marketing activities via social media and came to know that they develop websites. Saw their portfolio and with no further thoughts, I decided to give the work to him and I must say that the work was purely professional!

What did you find most impressive about this company?

Their commitment to the work and their willingness to reiterate any number of times according to our requirements.

Are there any areas for improvement?

Not any at present.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

4.5 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web design

Mar 26, 2020

the project

Web Design for Shipping & Logistics Company

"They’re customer-oriented and always put your core business needs first."

Web design

Less than $10,000

Aug. 2019 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Aug. 2019 - Ongoing

Project summary:

Crantia Technologies is developing the domestic and international websites of an oil and energy company. They translated client-provided requirements into design ideas and features.

1-10 Employees

Erbil, Iraq

Biju BS

Operations & Sales Manager, Rush-Link Travel & Cargo

Verified

the reviewer

Operations & Sales Manager, Rush-Link Travel & Cargo

Biju BS

Transportation

1-10 Employees

Erbil, Iraq

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They’re customer-oriented and always put your core business needs first."

Mar 26, 2020

Feedback summary:

The website functionality and user flows delivered by Crantia Technology have completely satisfied all project stakeholders and requirements. Their team was communicative and professional throughout the course of their work together.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We operate in the oil and energy field. I’m the operations and sales manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia Technologies?

Their team designed and developed our domestic and international websites.

SOLUTION

What was the scope of their involvement?

Crantia developed our profile website based on our idea.

What is the team composition?

I was in contact with 2–3 people from their team.

How did you come to work with Crantia Technologies?

We found them through a Google search and were impressed by their reputation, so we decided to work with them.

How much have you invested with them?

$5,000–$10,000.

What is the status of this engagement?

We started working with Crantia in November 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I and my team are happy with their work. We don't have specific metrics to share, but we’ve been 100% satisfied.

How did Crantia Technologies perform from a project management standpoint?

They consulted us and they had a great approach. Their communication skills helped us to stay on track throughout the whole project.

What did you find most impressive about them?

I’m very much satisfied with Crantia. They’re customer-oriented and always put your core business needs first.

Are there any areas they could improve?

I don't believe there is anything specific I wish they had done differently

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

I’m happy with their services, and so is my partner.

5.0 NPS

Willing to refer

I’ve already recommended them to two of my friends.

Web Development

Mar 17, 2020

the project

Web Development Project for General Contracting Firm

"They provide quality development for a good price."

Web Development

Less than $10,000

Sep. - Dec. 2019

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Sep. - Dec. 2019

Project summary:

Crantia Technologies revamped the client’s website. The team consisted of a project manager and several programmers.

1-10 Employees

United Arab Emirates

Shamsheer Abdul Rahman

Alam Al Mohallab

Verified

the reviewer

Alam Al Mohallab

Shamsheer Abdul Rahman

Oil & Energy

1-10 Employees

United Arab Emirates

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They provide quality development for a good price."

Mar 17, 2020

Feedback summary:

The collaboration with Crantia Technologies was successful. The team was knowledgeable about the latest technologies and delivered a high-quality end product. They were responsive and organized.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Alam Al Mohallab, a general contracting firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia Technologies?

I needed to increase my online presence to reach new customers.

SOLUTION

What was the scope of their involvement?

They revamped our existing website.

What is the team composition?

My main point of contact was the project manager, but there were two additional team members who also worked on the project.

How did you come to work with Crantia Technologies?

We approached several companies and created a shortlist based on each vendor's portfolio and approach. Crantia Technologies came out as the best option.

How much have you invested with them?

We spent between $5,000-$10,000.

What is the status of this engagement?

We started working together from September-December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They stay updated with the latest technologies, which was beneficial for us.

How did Crantia Technologies perform from a project management standpoint?

Project management was good. They responded very well to our queries and had a very cooperative team.

What did you find most impressive about them?

Their quality and response time is impressive.

Are there any areas they could improve?

No, they covered all their bases.

Do you have any advice for potential customers?

They provide quality development for a good price.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Mar 16, 2020

the project

Branding & Web Development Project for Trading Firm

"The customer service was excellent. If I needed changes, I called my contact and it was taken care of immediately."

Web Development

Less than $10,000

Nov. 2019 - Mar. 2020

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

Less than $10,000

Nov. 2019 - Mar. 2020

Project summary:

Crantia Technologies assisted a trading firm with branding and web development. In addition to building their site from scratch, they did logo-design, content writing, and Facebook marketing.

1-10 Employees

India

Prashant Sasidharan

CEO, Eagle Eye Ventures

Verified

the reviewer

CEO, Eagle Eye Ventures

Prashant Sasidharan

Transportation

1-10 Employees

India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

5.0

the review

"The customer service was excellent. If I needed changes, I called my contact and it was taken care of immediately."

Mar 16, 2020

Feedback summary:

Clients have complimented the site and logo, saying it has an international feel. The team at Crantia Technologies was responsive and met all deadlines, providing excellent customer service. The firm plans on hiring Crantia Technologies for projects in the future.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Eagle Eye Ventures, a trading firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia Technologies?

We needed help with branding and web development.

SOLUTION

What was the scope of their involvement?

They designed our logo. They designed and developed our website from scratch, although we provided wireframes. They also did content writing and handle our Facebook marketing and digital marketing.

What is the team composition?

I had one point of contact.

How did you come to work with Crantia Technologies?

I did an online search. I got quotations from quite a few companies and I felt good about Crantia Technologies’ pricing. I looked at their profile and found their work to be really interesting.

How much have you invested with them?

We've spent between $5,000–$10,000.

What is the status of this engagement?

We started working together in November 2019 and finished in March 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I received good responses from our clients that our site and logo look international. We get quite a few inquiries. Especially with the current COVID-19 crisis, we're getting quite a few inquiries about hand sanitizers and it's due to the digital marketing done by them. I’m planning to give more work to them.

How did Crantia Technologies perform from a project management standpoint?

Project management is good. When I contacted them, they took care of it immediately. The team was really responsive. We communicated via WhatsApp calls, chat, and email. They met deadlines.

What did you find most impressive about them?

The customer service was excellent. If I needed changes, I called my contact and it was taken care of immediately.

Are there any areas they could improve?

No, none that I know.

Do you have any advice for potential customers?

If you give them the right information about what you want to be done, they are pretty fast.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

I’ve recommended them to my friends because I was happy with how they handled everything.

Web Development

Feb 13, 2020

the project

HTML & PHP Development for Interior Design Firm

"The quality of development is great, as is their digital marketing."

Web Development

$10,000 to $49,999

Nov. 2019 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$10,000 to $49,999

Nov. 2019 - Ongoing

Project summary:

Crantia Technologies developed a new website for the client using HTML and PHP languages. They also perform ongoing digital marketing services to help increase web traffic and attract new customers.

2-10 Employees

Thiruvananthapuram, India

Mahesh Surendran

CEO, BUILDART INTERIORS

Verified

the reviewer

CEO, BUILDART INTERIORS

Mahesh Surendran

Design

2-10 Employees

Thiruvananthapuram, India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

"The quality of development is great, as is their digital marketing."

Feb 13, 2020

Feedback summary:

The team at Crantia Technologies successfully developed a new website that addressed the client’s problems with the loading speed and low conversion rates. Their project management is effective, and the quality of their work is excellent. They offer design solutions that pique the interest of customers.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of BUILDART INTERIORS, an interior design firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia Technologies?

I needed assistance with digital marketing and website development.

SOLUTION

What was the scope of their involvement?

They provided digital marketing for about two months. During this process, they discovered that our website loading speed was very slow, leading to a low conversion rate. They then developed a new website for us so that we could increase our digital presence.

They used PHP and HTML for coding. The team did front- and backend development. They also gave us access to the backend so we can add projects when needed.

What is the team composition?

I have two primary points of contact.

How much have you invested with them?

We’ve spent over $10,000 so far.

What is the status of this engagement?

We started working together in November 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They shared documentation that shows the performance of our pages before and after our engagement with them. The quality of development is really great, as is their digital marketing.

How did Crantia Technologies perform from a project management standpoint?

They’re easy to communicate with and accessible for any changes I request.

What did you find most impressive about them?

I gave them a vague idea of what I wanted for my site and they came back with good suggestions on how to interest my clients. They were very helpful in making a good website.

Are there any areas they could improve?

No, I’m happy with their work.

Do you have any advice for potential customers?

They’re the best option, so you should work with them.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

4.5 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Feb 03, 2020

the project

Custom WordPress Dev for Makeup & Beauty Company

“I’d refer them to anyone.”

Web Development

Confidential

Sept. - Dec. 2019

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Confidential

Sept. - Dec. 2019

Project summary:

Crantia Technologies developed a custom WordPress website for a makeup and beauty company. They built out the website based on the vision and requirements provided by internal stakeholders.

1-10 Employees

India

Mahesh Surendran

Owner, Charmah

Verified

the reviewer

Owner, Charmah

Mahesh Surendran

Cosmetics

1-10 Employees

India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

“I’d refer them to anyone.”

Feb 03, 2020

Feedback summary:

Crantia Technologies fostered a positive customer experience by delivering on time and providing thorough support post-delivery. They understood the requirements, remained receptive to feedback, and provided daily updates. The team was knowledgeable.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Charmah, a makeup and beauty company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia Technologies?

I needed someone to develop my website.

SOLUTION

What was the scope of their involvement?

I provided Cranatia Technologies with some reference sites to give them an idea of how I wanted my website to look. I consulted them regarding each page. They’d send me a draft for approval, and I’d make a few corrections. They changed everything and made a good home page. After that, they started to work on the website. They developed my custom site using WordPress.

What is the team composition?

I was in contact with the team lead and the developer.

How did you come to work with Crantia Technologies?

I’d worked on a previous project with them and had been satisfied with their work. I found them in a Google search. Their portfolio looked good.

What is the status of this engagement?

We worked together from September–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Crantia Technologies clearly understood our requirements. They delivered on time, and their service was good. After they delivered, they provided really good support as well.

How did Crantia Technologies perform from a project management standpoint?

They updated the status of the project daily and provided it to us through Google Drive. I could easily track their work.

What did you find most impressive about them?

They were knowledgeable about their work.

Are there any areas they could improve?

No, there weren’t any problems.

Do you have any advice for potential customers?

I’d refer them to anyone.

5.0

Overall Score I'm totally satisfied with them.

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Nov 14, 2019

the project

Web Dev & Design Services for Consulting Startup

"Even though there were challenging demands from my side, they ensured that the timelines were met."

Web Development

Less than $10,000

Oct. - Nov. 2019

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Oct. - Nov. 2019

Project summary:

Crantia Technologies provided comprehensive design services for a consultancy. Key deliverables included a logo, website, and visual assets for social channels.

1-10 Employees

Thiruvananthapuram, India

Sethunath U

CEO, Mavis Dx Consultants Private Limited

Verified

the reviewer

CEO, Mavis Dx Consultants Private Limited

Sethunath U

IT Services

1-10 Employees

Thiruvananthapuram, India

Online Review

The client submitted this review online.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"Even though there were challenging demands from my side, they ensured that the timelines were met."

Nov 14, 2019

Feedback summary:

Crantia Technologies provided comprehensive design services for a consultancy. Key deliverables included a logo, website, and visual assets for social channels.

the review

Background
Challenge
Solution
Results
Ratings

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Mavis Dx Consultants is a consulting initiative founded by Sethunath U N (CEO) in 2019. Sethunath is a senior technology leader with more than 23 years of experience in information technology.

His experience spans across multiple business domains like pharmaceuticals, marine contracting, airline travel, transport, logistics and hospitality, across the world. His focus is in digital transformation with vast hands-on experience and specialization in designing and driving Data Centre/SaaS/Cloud/IT global operations, crisis management, DR& BCP, Public Cloud deployment/migration planning & governance, Mergers & Acquisitions and Change Management.

He is passionate about helping and guiding organizations in their Digital Transformation journey by enabling them to build basic digital capabilities, migrate to public cloud, dynamically respond to changing customer requirements and competition through relevant innovation.

He is an expert in pre-sales and specialized in creating solutions for B2B, present the same and create win-win situation for enterprises. Sethunath has directly managed several vital production deployments of mission critical systems for premium customers, including biggest airlines in the world and sustainably operated them 24 X 7 with near 100% availability.

He is passionate in public speaking on subjects such as Public cloud, migration and governance Disaster Recovery and Business Continuity High availability architecture and TCO Digital transformation IT Cost Optimization Oracle HA Architecture and License Management

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Crantia Technologies?

Design the logo for Mavis Dx
To design, develop and publish Mavis Dx's website
Create designs for all social media sites of Mavis Dx (Facebook, Twitter, LinkedIn, Instagram)

What were your goals for this project?

Create an attractive and catchy logo for the company which articulates the brand to the viewer
Create a professional website for Mavis Dx with easy navigation and specified color codes
Create professional looking images for company's social media sites

SOLUTION

How did you select this vendor?

The company was found through google search.
Sent an initial inquiry detailing the requirements and specifications
They responded with additional questions and clarifications
Scheduled a call with them and explained the same.
Visited their office and discussed directly on the project, timelines and quality criterion and mutually agreed on the same.
Formally accepted the proposal and kick started the project after transferring an agreed advance.

Describe the project and the services they provided in detail.

They provided a project plan along with the proposal (Step by step schedule on development, testing and golive )
After project start, they provided draft images for Logo , they had designed . There were multiple reviews and iterations happened before finalizing the logo
They provided draft design of the website which was reviewed by myself and provided additional suggestions. They accepted the suggestions and proceeded with the testing. They had provided access to the test site for continuous review.
They demanded content for various sections in the design which was provided.
I had reviewed the test site and there were few iterations before I agreed to finalize the design
The website went live on first week of November
They provided all the needed images for all social media sites in the following week
In the second week of November, they provided the detailed documentation and instructions to update the content.
Since then, whenever I need some changes (minor), they do it in 1-2 hours time.

What was the team composition?

They had a designer, a developer, a tester and a project lead.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project has given a great initial feedback about the new company I have launched and really helped to launch the company brand successfully . This is a startup and hence it was very crucial to have professional look and feel, easy navigation, professional looking images etc.

Crantia was patient and adaptive to my dynamic requirements while in the review process. They have shown great commitment and perseverance to deliver the results. They respected the timelines and I was really happy to launch the services on time.

How was project management arranged and how effective was it?

The Project management was highly effective. They provided a clear plan with responsibilities and expected output and they sticked on to the same. Even though there were challenging demands from my side, they ensured that the timelines were met.

What did you find most impressive about this company?

The Project Lead provided seamless access to the test site and regularly followed up with me on the feedback . They have ensured that, they give new releases within a days time after the proposed changes; which was exceptionally great.

Are there any areas for improvement?

Nothing to suggest as of now. The team I have interacted with is professional, patient, committed and customer friendly.

5.0

Overall Score Crantia is a great web design and development company to work with.

5.0 Scheduling

ON TIME / DEADLINES

Timely delivery of the services

5.0 Cost

Value / within estimates

The cost was really affordable especially my company is a new startup. They quoted reasonably and delivered the value

5.0 Quality

Service & deliverables

Professional and Great look and feel of the website, easy and simple navigation.

5.0 NPS

Willing to refer

I will definitely recommend Crantia to others for similar work because of their work quality, precision, commitment and time-bound attitude

Web design

Oct 30, 2019

the project

Website Redesign and Branding for Ad Agency

"They were very clear about the process."

Web design

Less than $10,000

Sept. 2018

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Sept. 2018

Project summary:

Crantia Technologies redesigned a website for an ad agency. They made it more mobile-friendly and responsive to digital marketing campaigns. Their team worked from existing wireframes.

1-10 Employees

Trivandrum, India

Ajay Lal

CEO, Ligarad

Verified

the reviewer

CEO, Ligarad

Ajay Lal

Advertising & Marketing

1-10 Employees

Trivandrum, India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

5.0

Willing to refer:

5.0

the review

"They were very clear about the process."

Oct 30, 2019

Feedback summary:

Crantia Technologies provided highly satisfactory work. Their expert team had excellent project management and met weekly with the client. They were committed to high-quality design and development.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Ligarad, an advertising agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia Technologies?

We had a basic website. It was aging, so we needed a developer to revamp our website.

SOLUTION

What was the scope of their involvement?

They redesigned our website and made it mobile responsive with our digital marketing efforts. We already had wireframes and they went forward with development.

What is the team composition?

We worked with four people from Crantia.

How did you come to work with Crantia Technologies?

We liked the commitment to the work they displayed.

How much have you invested with them?

We’ve invested less than $10,000.

What is the status of this engagement?

We worked together in September 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are satisfied with their work. They have expertise in this field. We’d like to work with them again.

How did Crantia Technologies perform from a project management standpoint?

We have a weekly standup meeting with the team for modifications needed. They had good project management and were very clear about the process.

What did you find most impressive about them?

They’re committed to quality.

Are there any areas they could improve?

They have covered all the basics. There’s nothing I’d have them improve.

Do you have any advice for potential customers?

I recommend using them.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

5.0 Quality

Service & deliverables

5.0 NPS

Willing to refer

E-commerce Development

Oct 14, 2019

the project

PHP E-Commerce Dev for Retail Company

"Crantia is competent and experienced when it comes to developing websites."

E-commerce Development

Less than $10,000

Mar. 2019 - Ongoing

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

Less than $10,000

Mar. 2019 - Ongoing

Project summary:

Crantia replaced a Shopify website with a completely custom-built e-commerce solution. They provided a testing environment and the website is now live but still in its beta phase awaiting some changes.

1-10 Employees

Trivandrum, India

Director, E-Commerce Company

Verified

the reviewer

Director, E-Commerce Company

IT Services

1-10 Employees

Trivandrum, India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"Crantia is competent and experienced when it comes to developing websites."

Oct 14, 2019

Feedback summary:

While the first version of the website had some bugs, the project team addressed them promptly, striving to deliver high-quality results. They’re also very affordable compared to other similar vendors and work hard to deliver all the desired requirements, going as far as to include extra features.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an e-commerce website that sells local products from the state of Kerala, India. Our target customers are from outside states.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia?

We had been using a third-party provider similar to Shopify but wanted to rebuild the website, which is where Crantia came in.

SOLUTION

What was the scope of their involvement?

I gave Crantia a detailed requirements document and presented my existing website to them. After agreeing on a price, they sent mockup screens for us to review and give feedback on. I reviewed the UX with my team and they deployed the website to a test server where we tested it for a 5–6-week period. They resolved the issues we found and finally migrated everything to the live website. I’m not sure what technologies they used, but the website was custom-built.

What is the team composition?

One of their co-founders was in charge of communication for most of the time, but I spoke to the developers in some rare cases. After giving them requirements, we’d communicate about once or twice a week and we were in touch every 1–2 days during testing.

How did you come to work with Crantia?

We sent our requirements to 2–3 vendors and got quotes from them. Crantia listed the high-level features they would provide as well as a quote. I went through the websites they’d done in the past and I could see that they had some experience. Their pricing was also very competitive compared to what other candidates offered.

How much have you invested with them?

The total cost has been $8,000–$10,000.

What is the status of this engagement?

We started working with Crantia in March or April 2019. We had some initial delays on our side, so the work started a bit late. Overall, the project ran for 3–4 months. The website went live two weeks ago and it’s still in the beta phase. The first phase is done and the overall project should be over in about two weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was our first time developing a platform with a third party. There were some bugs in the first version that Crantia created, and some requirements weren’t there, but it was good overall. They addressed all those issues after a round of testing. In terms of timeliness, there was a slight delay of around 10% more than what we expected.

How did Crantia perform from a project management standpoint?

I’d give them an eight out of ten in this area. They didn’t give us a very detailed plan on the features that would be delivered, but they did give us an overall picture. In general, project management wasn’t out of this world, but it was good. Communication between our teams was efficient.

What did you find most impressive about them?

Crantia had a good price for the amount of work they did. The overall quality was good, including the functionalities we had in the initial version. Crantia is competent and experienced when it comes to developing websites.

Are there any areas they could improve?

They could improve by working a bit faster and adopting a standard procedure for gathering feedback. There was no formal way of tracking issues during the testing phase. After testing the product, we’d find issues, submit them, and get in touch with Crantia to see if they were resolved. Some companies use ticket systems to track issues and close them once they’re done, but considering Crantia’s price range, it was okay.

4.5

Overall Score They delivered the product we wanted.

4.5 Scheduling

ON TIME / DEADLINES

Crantia delivered on schedule in most cases, but they were a bit late on some.

5.0 Cost

Value / within estimates

They were cost-effective compared to the other vendors I looked at, and they delivered additional features.

4.5 Quality

Service & deliverables

There were some bugs in the first version, but they were corrected for the final product, leaving it exactly as we wanted it.

5.0 NPS

Willing to refer

I’d definitely recommend Crantia for smaller e-commerce sites like ours, especially for the price they quoted.

Web design

Jul 10, 2019

the project

WordPress Web Design for Coaching Company

“I’ve heard good things about the website’s look and feel.”

Web design

Less than $10,000

Mar. - Jun. 2019

4.0

Quality:

4.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

4.0

Less than $10,000

Mar. - Jun. 2019

Project summary:

Crantia provided WordPress website design and development services. They worked on the design in collaboration with the in-house team and then built the site and its accompanying blog.

1-10 Employees

Adelaide, Australia

Owner, Personal Coaching Company

Verified

the reviewer

Owner, Personal Coaching Company

Professional Training & Coaching

1-10 Employees

Adelaide, Australia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.0

Quality:

4.0

Schedule:

5.0

Cost:

4.0

Willing to refer:

4.0

the review

“I’ve heard good things about the website’s look and feel.”

Jul 10, 2019

Feedback summary:

The finished site is yet to properly launch but has already received positive comments on its excellent design and user-friendly nature. They were responsive and communicative, always demonstrating their willingness to make changes to the site and offer suggestions to improve it.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a small personal coaching business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Crantia?

I was trying to reach more people, so I had Crantia develop a couple of websites for me. This was during the initial stages of setting up my business and they helped me increase my reach.

SOLUTION

What was the scope of their involvement?

I provided them with a document outlining what pages I wanted the website to include, and what could be on each page. We went back and forth until we found designs that worked and what would be beneficial. They then developed the WordPress website, which includes a blog element.

They’ve also offered digital marketing services, which I will eventually take them up on. Right now, my focus isn’t quite at that stage.

What is the team composition?

I had contact with just one person from their team, several times a day, which was preferable to me. He conveyed my requirements forward.

How did you come to work with Crantia?

I can’t remember how we first got in touch—it may have been on LinkedIn—but from there, we discussed my goals and vision for the website, then went through a requirements process.

How much have you invested with them?

We spent $6,000–$7,000 AUD (approximately $4,100–$4,900 USD)

What is the status of this engagement?

I worked with them on this site from March–June 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I haven’t launched the website yet, but I’ve gotten positive feedback for it. I really value what Crantia has done for me, and I think it’ll be beneficial in the future. It took us a bit of back and forth to come to something that was up to scratch, but I’ve heard good things about the website’s look and feel, and about its user-friendliness. I plan to make some updates to it before I add the necessary content, and I’m quite happy for Crantia to continue working on that as well.

How did Crantia perform from a project management standpoint?

We could speak on WhatsApp at any time of day, but a phone call would’ve been nice at times. Had they been in the same time zone as me, it might’ve made things slightly easier. However, anytime I wanted a change done, they were happy to make it and did everything I asked for.

What did you find most impressive about them?

The general ease of working with them is impressive. I could ask for their advice and thoughts on many things, and I made a lot of changes based on it. They were also happy to make any small edits I wanted on the site, letting me know when they were done.

Are there any areas they could improve?

I’m in Australia and they’re in India, so communication was a bit of a challenge at times, specifically from a cultural point of view. Their communication was often straight to the point, which can come off a bit blunt. I didn’t take it as such, but I made it known to them that a friendly phrase would be nice when starting a conversation.

Do you have any advice for future clients of theirs?

I don’t have any specific advice, but I’d recommend them to someone looking to do the same thing that I was.

4.0

Overall Score There were a few things that could’ve been improved, but I’m generally happy with the results and communication.

5.0 Scheduling

ON TIME / DEADLINES

They delivered within the timeframe they gave me, and they were quite firm on doing so.

4.0 Cost

Value / within estimates

They had reasonable prices in comparison to the competitors I looked at and the services I received.

4.0 Quality

Service & deliverables

I was happy with the quality, but I don’t have anything to compare it to.

4.0 NPS

Willing to refer

I’m quite likely to, and I’ve done it already. The only drawback is their remote location.

Contact

Web Design & Development Company

headquarters

other locations

Focus

Portfolio

Buildart Interiors Website Developement

Alam Al Mohallab ( Construction Company Website)

Mavis Dx (IT consulting Company Website)

Bridal Makeover Studio Website

Visual Tech Qatar ( Contracting Company Website)

Logistics Company Website

Personal Gym coaching Website Site

Classified Web Portal

WordPress Website Developed for Sproutbien

Gift Shop eCommerce Website

Website Developed for 3D printing Company

Sports Academy Website

Education Coaching Website

Personal Blog

Travel Agency

Building Material Website

Ayuryoga Portal

Armoring Company Website

Finance Consulting

Current Affairs WebAppication

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