What evidence can you share that demonstrates the impact of the engagement?
I haven’t launched the website yet, but I’ve gotten positive feedback for it. I really value what Crantia has done for me, and I think it’ll be beneficial in the future. It took us a bit of back and forth to come to something that was up to scratch, but I’ve heard good things about the website’s look and feel, and about its user-friendliness. I plan to make some updates to it before I add the necessary content, and I’m quite happy for Crantia to continue working on that as well.
How did Crantia perform from a project management standpoint?
We could speak on WhatsApp at any time of day, but a phone call would’ve been nice at times. Had they been in the same time zone as me, it might’ve made things slightly easier. However, anytime I wanted a change done, they were happy to make it and did everything I asked for.
What did you find most impressive about them?
The general ease of working with them is impressive. I could ask for their advice and thoughts on many things, and I made a lot of changes based on it. They were also happy to make any small edits I wanted on the site, letting me know when they were done.
Are there any areas they could improve?
I’m in Australia and they’re in India, so communication was a bit of a challenge at times, specifically from a cultural point of view. Their communication was often straight to the point, which can come off a bit blunt. I didn’t take it as such, but I made it known to them that a friendly phrase would be nice when starting a conversation.
Do you have any advice for future clients of theirs?
I don’t have any specific advice, but I’d recommend them to someone looking to do the same thing that I was.
Their team was very effective and built a website that fits all needs. The number of leads and inquiries is high. Their commitment and willingness to work were impressive.