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Customer research, Usability testing, UX/UI design

Craft Innovations is a global research & UX design firm. We help financial institutions & fintech startups innovate faster, grow in valuation and profitability by converting user insights into exceptional customer experiences.

 

About us in numbers:

– 30 000+ hours dedicated to user research and usability testing

– 91/100 is the average usability score of our UX/UI design

– 51 million users our work has impacted across the globe

 

  • Min project size
    $10,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    10 - 49
  • Locations
    Toronto, Canada
  • Year founded
    Founded 2019
  • Languages
  • Timezones

1 Language that we service

  • English

5 Timezones that we service

CET
Central European Time (CET)
CST
Central Standard Time (CST)
EST
Eastern Standard Time (EST)
EET
Eastern European Time (EET)
PST
Pacific Standard Time (PST)

1 Locations

  • Toronto , Canada
No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate $100 - $149 /hr
    Rating for cost 4.9 /5

    What Clients Have Said

    Craft Innovations offers good value for cost, fitting client budgets while delivering quality work. Clients appreciate their responsiveness and project management. Specific project costs were not disclosed, but the overall sentiment reflects satisfaction with pricing relative to the quality provided.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 16 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Craft Innovations Review Insights

    Overall Review Rating

    5.0
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.9
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Client-Centric Service

      Craft Innovations is commended for their client-centric service, treating client projects with care and dedication as if they were their own.

    • Deep Industry Knowledge

      Clients appreciate Craft Innovations' deep knowledge of UX principles, market research, and industry trends, which enables them to deliver solutions that drive business results and enhance user experiences.

    • Innovative Solutions

      Craft Innovations is recognized for their innovative solutions, leveraging their expertise to develop creative and effective strategies that address client challenges.

    • Successful Brand Identity Projects

      Clients have successfully rebranded and launched new websites with Craft Innovations, resulting in modern, recognizable brand identities that resonate with target audiences.

    • Attention to Detail

      Clients highlight Craft Innovations' meticulous attention to detail in their work, ensuring that all aspects of the project are thoroughly considered and executed.

    Craft Innovations Reviews

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    UI/UX Design for Nonprofit Organization

    • Product Design UX/UI Design Web Design
    • Confidential
    • July - Dec. 2023
    5.0
    Quality
    4.5
    Schedule
    4.5
    Cost
    5.0
    Willing to Refer
    5.0

    "Their service was great!"

    Product Owner of D2C, Nonprofit Organization
    Trevor Stairs
    • Non-profit
    • Canada
    • 51-200 Employees
    • Online Review 
    • Verified

    A nonprofit organization hired Craft Innovations for UI/UX design. The team enhanced the client's website interface, providing high-quality Figma UI/UX prototypes and conducting usability research.

    Web & Development & Branding for IT Services Company

    • Branding UX/UI Design Web Design Web Development
    • $10,000 to $49,999
    • Sep. - Dec. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    ''The changes have made our brand more recognizable and positively seen by our team and clients.''

    CEO, Club Support Inc.
    Denis Kateneff
    • IT Services
    • Toronto, Ontario
    • 11-50 Employees
    • Online Review 
    • Verified

    An IT services company hired Craft Innovations for web development and branding. They focused on creating a distinctive and modern identity, which they integrated into a website they built from scratch.

    Web Development & UI/UX Design for Loyalty Cloud Platform

    • Graphic Design Market Research UX/UI Design Web Design Web Development
    • $10,000 to $49,999
    • Jan. - Mar. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They demonstrated a strong understanding of our needs and were able to translate them."

    COO, Uployal
    Artem Bodnarchuk
    • IT Services
    • Ukraine
    • 11-50 Employees
    • Online Review 
    • Verified

    A loyalty cloud platform hired Craft Innovations to design the UI/UX and develop a site for their international markets. The team did research, created a site map, wireframes, and mock-ups, then built the site.

    Credit Card & Launch Materials Design for Mastercard

    • Graphic Design Logo Market Research Other Design Packaging Design Print Design Product Design Web Design
    • $10,000 to $49,999
    • May 2022 - Mar. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Overall, Craft Innovations show a strong commitment to quality and customer needs."

    Consultant, Mastercard
    Yulian Borsuk
    • Financial services
    • Kyiv, Ukraine
    • 10,001+ Employees
    • Online Review 
    • Verified

    A financial services corporation hired Craft Innovations to design their credit cards and other visual materials. The team also created digital and physical launch materials for a new credit card.

    Market Research for Plant Life Identification App

    • Business Consulting HR Consulting Market Research
    • $10,000 to $49,999
    • Mar. - June 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They didn't miss a single detail, testing all our hypotheses, and even adding their own."

    Product Manager, Appvillis
    Alice Loginova
    • Education
    • Vilnius, Lithuania
    • 11-50 Employees
    • Online Review 
    • Verified

    Craft Innovations is the market research partner of a plant life identification app. They’ve conducted a qualitative and quantitative study to determine the best strategies to increase retention.

    Branding, Web Development & Design for Marketing Consultancy

    • Branding Web Design Web Development
    • $10,000 to $49,999
    • Apr. - June 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Craft Innovations showed a willingness to listen to partner values and understand our business objectives."

    CEO & Founder, MarTech Do
    Stan Puchyn
    • Consulting
    • Toronto, Ontario
    • 11-50 Employees
    • Online Review 
    • Verified

    Craft Innovations provided branding, web development, and design services for a marketing consultancy. The team developed, redesigned, and rebranded a new website on WordPress CMS.

    Market Research Services for Delivery Service Provider

    • Market Research
    • Confidential
    • June - Aug. 2023
    5.0
    Quality
    5.0
    Schedule
    4.0
    Cost
    4.5
    Willing to Refer
    5.0
    "Our expectations were fully met."
    Supply Growth Manager, Delivery Service Provider
    Anastasiia Kostrykina
    • Other Industry
    • Ukraine
    • 201-500 Employees
    • Online Review 
    • Verified

    Craft Innovations provided market research services for a delivery service provider. The team conducted quantitative and qualitative research on the client's couriers and delivered a media consumption report.

    Web Redesign & Dev for Online Advertising & Marketing Co

    • Market Research Product Design UX/UI Design Web Design Web Development
    • Confidential
    • May - Sep. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They showed excellent communication, attention to detail, responsiveness, honesty, and trustworthiness."

    Director, Online Advertising & Marketing Company
    Anonymous
    • Advertising & marketing
    • Toronto, Ontario
    • 11-50 Employees
    • Online Review 

    Craft Innovations redesigned a website theme for an online advertising and marketing company. The team was also responsible for the coding portion of the website design update.

    Web Dev & Design for Game Studio

    • Application Management & Support Web Design Web Development
    • $10,000 to $49,999
    • Feb. - Mar. 2023
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Their impeccable sense of taste impressed us."

    Executive, Game Studio
    Anonymous
    • Arts, entertainment & music
    • Canada
    • 11-50 Employees
    • Online Review 

    Craft Innovations built a website for a game studio. The team was responsible for the site's design, content, and development.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    16
    Overall Review Rating
    5
    Source
    Clutch
    Last Updated
    October 23, 2024
    Business Entity
    Business Entity Name PE Gubynskiy Andrey
    Source Youcontrol
    Jurisdiction of Formation Ukraine
    Date of Formation October 24, 2019
    Status Active
    Last Updated June 16, 2022
    ID 3003617055
    Credit Report Results

    Clutch was unable to obtain a credit report for this company. However, Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

    Learn More About The Clutch Verification Process

    Locations (1)

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