Enterprise-grade custom platform development + AI.

Convergence builds, designs, deploys and consults on mobile software technologies as well as complex software systems of all shapes and sizes. We are based out of Vancouver, Canada.

 

Apps, artificial intelligence, complex web applications, social media platforms, blockchain technologies, medical systems, digital marketing tools, mobile photography - you name it, we can probably build it. We're also experts at setting up and hosting all of the cloud infrastructure, security and networking requirements that your project may have. We are truly a one-stop shop.

 

Additionally, Convergence can assist with corporate structuring, industry partnering, intellectual property, business development and so much more. Businesses come in different shapes and sizes, and so do our offerings; we are able to work with both early-stage startups and established organizations.

 

Sectors we've worked in include:

 

  • Medical
  • Real estate
  • Education (LMS, university testing, etc)
  • Social media
  • Smart manufacturing / supply chain / logistics
  • Travel / language
  • Accounting / auditing / financial
  • Cryptocurrencies / blockchain (variety of applications)
  • Marketing
  • Investing

 

Convergence is an official Amazon Select Consulting Partner, and a Premium Member of the Greater Vancouver Board of Trade. We have been awarded a Supply Arrangement with the Federal Government of Canada.

 
$50,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2014
Show all +
Vancouver, Canada
headquarters
  • 777 Hornby Street, Suite 1910
    Vancouver, BC V6Z1S4
    Canada

Portfolio

Key clients: 

Eli | Voleo Inc | Fintel Connect | Laureate International Universities | Omnae | TBC Technologies | Other businesses both domestic and international

Eli - AI-Powered Platform for Real Estate Image

Eli - AI-Powered Platform for Real Estate

Eli drastically improves the efficiency of Realtors active in the condo space by offering the Eli Report - a powerful tool which performs automated strata document review.  Eli Reports allow Realtors to quickly and more thoroughly understand the financial and physical health of a condo building, so their clients can make more informed purchase decisions based on real intelligence. 

Tech stack: ReactJS

web applications distributed via AWS S3 + CloudFront, NodeJS + GraphQL back-end engine hosted via AWS ECS/EC2/Docker, NLP (Natural Language Processing), OCR (Optical Character Recognition), High Availability distributed DB, multiple 3rd party platform integrations, full security/networking/infrastructure including automated deployment + Continuous Integration pipeline, etc.
Fintel Connect - Performance Digital Marketing Image

Fintel Connect - Performance Digital Marketing

Fintel Connect is a bespoke performance digital marketing network which connects publishers and merchants within the financial services space. The entire platform was designed, architected, developed and deployed starting from the initial concept phase. Fintel features a robust suite of features and technologies such as analytics, payment processing, content creation, advanced tracking and much more.

Language Testing Platform - Fortune 500 Institution Image

Language Testing Platform - Fortune 500 Institution

The "Language Testing Platform" is a cross-platform mobile application custom built for one of the world's largest networks of post secondary institutions. The mobile clients are used in a university setting, and are available for both tablets and mobile phones. Features and technologies include audio playback, voice recording, a wide range of exam question formats, multimedia, third party platform integration, and much

more.
BlockVantage - Crypto Accounting & Auditing Suite Image

BlockVantage - Crypto Accounting & Auditing Suite

BlockVantage is a platform utility that automates the auditing of companies that operate in the cryptocurrency space. Sophisticated third party integrations, internally-hosted blockchain nodes, and much more, greatly simplify much of the technical complexity associated with companies whose revenues are cryptocurrency-based. 

Tech stack: ReactJS web applications distributed via AWS S3 + CloudFront, Lumen

back-end engine/API hosted via AWS ECS/EC2, multiple blockchain Full Nodes, distributed DB, multiple 3rd party platform integrations (blockchains, pools, currency rate streams, wallets, and more), full security/networking/infrastructure including automated deployment + Continuous Integration pipeline, etc.
Verse Image

Verse

Verse MVP: designed, built and hosted by the Convergence team. Verse is a full-stack & feature-packed photographic social media platform designed to scale to millions of users. It is also a digital marketing platform with sponsored content, payment processing, verified & business accounts, B2C prizes, staff/analytics dashboards, and so much more.

Tech stack: Native apps for Android and iOS, a

large number of third party integrations, robust auto-deployed & load balanced back end servers, a RESTful API, OAuth2-based authentication an a relational database layer, Facebook + SMS (Twilio) + email (SES) integration, custom GPU-based image processing, multiple product environments, and more. Full AWS infrastructure as well as the expected devops & scaled deployment pipeline.
GalileoCoin - The People's Cryptocurrency Image

GalileoCoin - The People's Cryptocurrency

Galileo is a powerful, infinitely scalable peer-to-peer cryptographic payment system with instantaneous transaction times and zero fees. Based on open-source technologies, Convergence re-engineered, re-branded, architected and deployed the entire core multi-node blockchain foundation, as well as its wallet applications for both web and mobile.

SCMLi Image

SCMLi

SCMLi is a dynamic learning organization that leverages its knowledge creation to catalyze deep transformation in individuals, organizations and society toward the advancement of the common good. Designed, built and hosted by Convergence.

Tech stack: Responsive ReactJS custom web client components, e-commerce integration, WordPress CMS foundation, AWS hosting across EC2/ELB/RDS/ACM components, various

third party integrations.

Reviews

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Dev for Digital Marketing Evaluation Software Company

“Hands down, they're the best team I've ever worked with.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2019 - Ongoing
Project summary: 

Convergence helped redevelop technology for a marketing software company. They worked on a dashboard, a reporting engine, tracking, payment calculations, content management, and other tools.

The Reviewer
 
11-50 Employees
 
Vancouver, British Columbia, Canada
Alana Levine
COO, Fintel Connect
 
Verified
The Review
Feedback summary: 

The new technology is still in development, but Convergence continues to exhibit strong project management and set clear expectations. They are a trustworthy team that is solidly invested in their process. Each team member contributes to the project, and the collaboration is broadly positive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We have a marketing software company that is going through a rebranding project. We track and report digital marketing campaigns and connect publishers with brands in the financial services space. All of our clients are big banks or FinTech companies. I oversee operations and am heavily involved in the development process.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convergence?

At our old brand, we had a piece of technology that was initially built for another industry. As we pivoted into this new brand, we hoped to redevelop the technology to better support the needs of our customers in the banking space. We wanted to improve transparency and speed. It's a complex piece of technology, and we needed the right team that could work quickly and help us evolve as the needs of our clients changed.

SOLUTION

What was the scope of their involvement?

There are five key components that they work on: the dashboard for the brand and publishers, the reporting engine, tracking capabilities, commission calculations and payments, and the creative management solution. We needed to build all those features in a nimble, supportive way. They help customize a CMS solution, compliance tools, and some new automations.

What is the team composition?

At any given time, we work with six or seven team members on their side. We collaborate occasionally with their CEO, and we also work with a project manager, two developers, and two designers. We work together to discuss the mission, and we interface with the whole team for each sprint.

How did you come to work with Convergence?

Our parent company invests in tech businesses in our local market and in places we can add value. One of those businesses used Convergence, and we kept an eye on them in case the need for their services ever arose. As we evolved, we felt their capabilities and resources would be a good fit. They were very thorough, and they were a good cultural match for us. We wanted a partner who would act as an extension of our team, and they had a transparent, collaborative approach.

How much have you invested with them?

We've invested approximately $200,000 so far.

What is the status of this engagement?

We kicked off the project in March 2019, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't launched the new platform yet, and we're just about to migrate the data over. They have completed a microsite for us, which we just launched. The project took a little longer than we anticipated, but they delivered within a comfortable schedule and within our budget. Version one will be completed shortly, and we're already discussing phase two.

How did Convergence perform from a project management standpoint?

They are phenomenal project managers. From the outset, they set good expectations, tracking procedures, and management structures. They are very trustworthy, and everyone is invested in the project. We have a two-week sprint cycle, and I know each of the team members individually. Hands down, they're the best team I've ever worked with.

What did you find most impressive about them?

Their people are wonderful. They all bring their strengths to the table, and they all shine in their own way. Everyone carries their own weight, and they're all invested in the positive outcomes of the project. They all work very well together, and their collaboration and transparency allow them to succeed.

Are there any areas they could improve?

We could have spent more time upfront on the complexities of the project. Had we spent more time explaining the more challenging pieces, they could have given us a more accurate timing estimate. They could have explored that a little more, but they really couldn't have known at the start how complex the project really was.

Do you have any advice for potential customers?

As with any organization like theirs, it's important to spend time at the beginning to get a thorough brief and understanding. They'll bring their knowledge and experience to your project, but make sure you give them clear requirements. Trust their expertise when they offer alternatives to your plan; they have the best outcomes in mind.

5.0
Overall Score They're a pleasure to work with.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Their scheduling is good, and they manage expectations fairly well.
  • 5.0 Cost
    Value / within estimates
    They were committed to delivering on our requests, and they honored their pricing quotes.
  • 5.0 Quality
    Service & deliverables
    The quality of their work is very high, and they're very detail oriented. Everything they deliver is scalable.
  • 5.0 NPS
    Willing to refer
    They would work well with any large, complex project.

Custom Software Development for Entrepreneurial Company

“The knowledge they have in their field and speed of delivery sets them apart.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2018 - Ongoing
Project summary: 

Convergence provides custom development services for mostly proprietary software products, as well as some branding design work.

The Reviewer
 
2-9 Employees
 
Toronto, Canada
Peter Stasiuk
Chairman of the Board, 5001160 Ontario Inc.
 
Verified
The Review
Feedback summary: 

Convergence provides top-notch custom development services. In addition to the quality of their work, their team also provides ongoing, reliable and timely support. They're easy to work with, responsive, and accommodating to client needs. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the chairman of the board of 5001160 Ontario Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convergence?

We reached out to Convergence to provide custom software development services.

SOLUTION

What was the scope of their involvement?

Convergence provides development work on proprietary software projects, including infrastructure development and ongoing maintenance and support. They've worked on cloud-based servers, and created separate deployment environments for the backend and frontend. They've also done some branding design, including a logo. 

What is the team composition? 

We have one main point of contact who brings on others from the team as needed.

How did you come to work with Convergence?

We searched for development firms online, as well as in our local market, and then eventually someone recommended Convergence to us. After we spoke to them, we were impressed by how quickly they were able to grasp the unique challenges and needs we had. They also had a lot of expertise regarding both software and copywriting laws. 

How much have you invested with them?

We've invested between $25,000–$50,000.

What is the status of this engagement?

We've been working with them since August 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is exceptional. I can't say enough good things about them. They have advanced capabilities relating to software development.

How did Convergence perform from a project management standpoint?

We mostly communicate through email, but also hold weekly conference calls with their team. It's been convenient to collaborate on mockups with them; they even send short videos to make it easier to review iterations and they're accommodating when it comes to incorporating requested changes. 

What did you find most impressive about them?

The knowledge they have in their field and speed of delivery sets them apart. 

Are there any areas they could improve?

No. You can't go wrong with working with their team. 

Do you have any advice for potential customers?

I just recommend reaching out to them; they have a wealth of knowledge and will be able to provide valuable feedback to help improve project outcomes. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Blockchain MVP Dev for Software Company

“Their transparency was excellent throughout the entire process.”

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
July 2018- Ongoing
Project summary: 

Convergence designed a cryptocurrency auditing software aimed at accounting firms. The MVP includes blockchain API integrations, data collection, and reporting. They’re currently refining the product.

The Reviewer
 
1-10 Employees
 
Canada
Steven Figner
CEO, TBC Technologies Inc.
 
Verified
The Review
Feedback summary: 

Reliable and responsive, Convergence has met every deadline and offers clarity in their pricing. Their technical expertise has rendered an impressive MVP that’s been invaluable in demos with potential clients and investors. Everyone who’s seen the software has been interested in using it.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of TBC Technologies. We develop apps that help improve the adoption of technologies like blockchain. We’re currently working on a product that helps accounting firms audit clients who have cryptocurrency assets or are blockchain miners.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convergence?

We don’t have a software development team and we needed to develop a minimum viable product (MVP) to show to investors and potential clients.

SOLUTION

What was the scope of their involvement?

They’re building a software that can access the blockchains for various cryptocurrencies, gather transactional data like the value and timestamp, and collate that into reports for the auditors. We also need a web interface that can process microtransactions and validate the ownership of each client’s wallet. The report portion generates calculations about account value, including unrecognized gains and losses. Since these currencies don’t always break down into round numbers, the reports need to provide precise enough detail.

We’ve already completed the first phase and entered the second, with a third coming down the road to add enhancements to the software. One of the key things Convergence has helped with is integrating the APIs for all of the blockchains we use, as well as those for mining pools and cryptocurrency exchanges. There are multiple integration points and we also want the web platform to be scalable, with the appropriate infrastructure for redundancy and availability.

What is the team composition?

We have a project lead and three technicians who handle web design, infrastructure, and blockchain integration.

How did you come to work with Convergence?

I received a referral from a colleague through another business I own. Their team was really knowledgeable about the space we work in. They walked us through a whiteboard session that helped us all fully understand the needs and requirements for getting to our MVP. It also helped us see the value in their capabilities and get a sense of their pricing model. We felt like we gained a lot from that session, so we decided to proceed.

What is the status of this engagement?

We started working with them in July 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re in our start-up phase, so we just completed the MVP. Being able to have that for demos with our client network has been invaluable. We’ve had a zero percent rejection rate in our talks so far.

How did Convergence perform from a project management standpoint?

We had weekly half-hour standup meetings to go over our progress. These were mostly remote, but we had no trouble sharing screenshots or finding ways to visually represent everything we worked on. Their transparency was excellent throughout the entire process. We had access to the project through Jira, so we always knew exactly where the project was. They also let us know if there were any roadblocks and were always responsive to our inquiries.

What did you find most impressive about them?

Their technical ability and breadth of skills are very impressive. Their executives also possess a strong business acumen from the way that they price to the way they deliver. We paid a fixed fee and knew exactly what we’d get at every point along the way. All the work’s been completed on time so far, too. It really inspires confidence in their skills.

Are there any areas they could improve?

We could use a little more input as we build our technical roadmap so that we have a better sense of what our options are. They do already give us advice, but it’d be nice to spend more time discussing the future of the project.

Do you have any advice for potential customers?

Be as engaged as possible throughout the process. That communication is critical and it doesn’t always happen, so take advantage of it.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have.

Web-based Product Development for Real Estate Technology Firm

“Their strength lies in their strong technical and design abilities to tackle any challenge.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Mar. 2018 - Ongoing
Project summary: 

Convergence developed an MVP of a custom, reactive web platform. They applied pre-existing brand elements into the UI/UX and integrated features such as AI APIs, payment processing, and proprietary logic. They’ve since developed an NLP engine and further evolved the platform. This review was updated by the client on July 30, 2019.

The Reviewer
 
1-10 Employees
 
Vancouver, Canada
Jamie Hankinson
CEO, Eli Technologies Corp
 
Verified
The Review
Feedback summary: 

The product has gone to market after earning positive feedback from internal stakeholders. Convergence adapted to scope changes and changed their resources as needed. Their flexibility, responsiveness, and industry knowledge made the collaboration seamless.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Eli Technologies Corp. We provide software solutions to the real estate industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convergence?

We wanted to build a web-based platform that automated the review of condominium documentation, saving time and effort for both realtors and prospective condo buyers. We engaged Convergence to develop an MVP of the software.

SOLUTION

What was the scope of their involvement?

We wanted a consumer-focused, web-based platform. It needed to react to both mobile and desktop web without forcing users to download a separate app. Convergence proposed a full-stack development process to tackle the project. We went through a comprehensive scope document outlining our requirements and desired features. After we approved their plans, Convergence built the MVP. Their UI/UX specialist applied third-party brand elements across over 20 webpages—with minor development tweaks—to create a unified feel and flow throughout the platform.

The platform can register new users, create profiles, and process credit card payments. It utilizes AI, third-party APIs—including address auto-fill, sentiment analysis, and confidence analysis—to read and analyze hundreds of documents in seconds. The Convergence team also built in proprietary logic to define what each user sees when using the platform.

What is the team composition?

We worked with a UI/UX specialist, a lead full-stack developer, and a second full-stack developer, and a mid-level developer for a short while. The team scaled its resources as needed. The CEO oversaw the project and provided weekly product guidance.

How did you come to work with Convergence?

A colleague referred their team to us. We looked at other agencies, but we ultimately felt that Convergence would deliver the best possible products with high efficiency and cost efficacy. They were local to Vancouver and familiar with the real estate industry, which facilitated the collaboration. Also, the team provided a fixed-fee platform and were very accommodating when it came to scope changes.

How much have you invested with them?

The project was over $100,000.

What is the status of this engagement?

We started working together in March 2018, and the project will soon enter its second phase beyond the MVP.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Convergence has so far fulfilled every requirement, delivering high-quality products at exceptional value. While the platform has yet to launch, it has tested well internally throughout the project. We look forward to starting external tests with a number of real-world users soon.

How did Convergence perform from a project management standpoint?

Convergence made the collaboration seamless. I served as the defacto head of product. The team performed work in sprints using an agile approach. We documented progress with GitHub and Jira and held weekly meetings via Google Hangouts. They adapted well to our work style and took scope changes in stride.

What did you find most impressive about them?

Convergence made the process accessible for someone like me, with a non-development background. The team was always happy to explain terms and teach me what they were doing. I never felt like an annoyance. Their diligence and responsiveness made them feel like an in-house team.

Are there any areas they could improve?

We lost some time in the beginning as we began to uncover the complexity of the project and matched resources accordingly. After three months, an ideal amount of resources was assigned to our project, which increased velocity. It was a learning process for all of us, and the project proceeded smoothly after the change.

Do you have any advice for potential customers?

Ask as many as hard questions as you need to, even if something seems very difficult to achieve. They can figure it out.

Updated Review

This review was updated on July 30, 2019, by the client. New content is below.

BACKGROUND

Introduce your business and what you do there.

Our platform is a SaaS solution for the real estate industry, which leverages AI to assist real estate professionals in reviewing large amounts of real estate documentation quickly and efficiently. I am the CEO of Eli Technologies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Convergence?

Most recently, we worked with Convergence to build our own neuro-linguistic programming (NLP) engine specifically tailored to real estate.

SOLUTION

What was the scope of their involvement?

They fully developed an NLP engine built on open source libraries. In addition, Convergence has developed the Eli Report platform as it has evolved over the past six months.

What is the team dynamic?

The entire team (Convergence and Eli management) is based in the same city, which is a huge advantage and allows us to meet regularly. Convergence has dedicated four team members to our project.

How did you come to work with Convergence?

We found them by referral through an industry contact.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

The relationship is still ongoing.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

Our relationship evolved partly out of necessity (Eli did not have an in-house team), but we did not look to engage other groups because we have been very happy with the working relationship. 

How did Convergence address the challenges that arose?

Some early challenges included build delays and optimizing the team, which Convergence has addressed. Since then, we have not had any similar challenges for the last six months.

Describe the impact this engagement has had on your business.

It has allowed us to go to market with a fully commercial product, without having the risk of hiring a large team in-house, for a product that was largely unproven.

How was project management handled?

Eli employees handle project management, however, Convergence’s lead dev hosts biweekly sprint planning, which has worked well.

Is there anything that the vendor did well or that you would consider a strength?

Their strength lies in their strong technical and design abilities to tackle any challenge.
 
In what specific areas can they improve?

At the moment, we are very happy with their work.
 
What advice do you have for clients with similar needs to yours?

It is definitely worth having a conversation with Convergence to see if they are the right fit for your project.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Dev for Online Leadership Education Platform

"The platform they delivered was exactly what we needed to launch our business successfully." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. - Apr. 2018
Project summary: 

Convergence designed, developed, and implemented a complex online education leadership platform while providing additional consultation on business strategy, online presence, and content. 

The Reviewer
 
1-10 Employees
 
Spokane, Washington
Sam Rima, D.Min., Ph.D.
Founding Partner, Spiritual Capital & Moral Leadership Institute (SCMLi)
 
Verified
The Review
Feedback summary: 

The functional, user-friendly website exceeded expectations, serving as the foundational product for future business operations. Engaged, responsive, and transparent, Convergence proactively resolves issues and provides beneficial, in-depth analysis of current and potential areas of concern.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founding partner of a company that provides online education, assessment services, and consulting related to moral leadership and operational spiritual capital in organizations. We also serve as an aggregating site for other individuals and organizations committed to the practice. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Convergence?

We hired Convergence to develop a website.

What were your goals for this project?

Our goal was to offer self-administered proprietary psychometric assessments and online educational content. We also wanted to provide an affiliate function that would allow other like-minded organizations to join the moral leadership and spiritual capital movement.

SOLUTION

How did you select this vendor?

They were recommended as an ideal vendor for companies with unique intellectual property but limited capital resources, which we were. They also offered an MVP strategy for startups that would help us better understand our business and the challenges we face.

Can you go into detail about the services they provided and the scope of the project?

They designed, developed, and implemented the website and assessment tools in very unique academic fields. They helped us think through the best ways to position our content offerings, create and fine-tune our business strategy, and launch an online presence in ways that would allow us to attract customers and potential investors.

What was the team composition?

The team consisted of ten members, including two dedicated project managers— a macro-strategy specialist and a development expert—who were always available to us. The team also included specialists who had expertise in expanding the outputs of our assessments, which were quite complicated.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They went above and beyond what we expected. They more than fully fulfilled the elements of our contract and we were extremely pleased with their work. The platform they delivered, which has received myriad positive comments on appearance and functionality, was exactly what we needed to launch our business successfully. As a result of our experience with them, we have also entered into an ongoing agreement for future development work. 

How was project management arranged and how effective was it?

The project management was exceptional. They were incredibly responsive to our ideas and needs, and working exclusively with the project managers provided great continuity. We communicated using Zoom, phone, and emails, to which they always replied within 24 hours and often sooner. When they encountered challenges in developing the assessments, they clearly communicated their approach to solving the problem and provided regular updates regarding the timeline that eliminated unwarranted or unexpected delays.

What did you find most impressive about this company?

At times, we felt a little guilty about the number of Zoom meetings and emails we approached them with during the course of the project, but they always responded with a positive attitude. Their team was very knowledgeable and professional and helped us identify and address issues we had not considered.

Are there any areas where they can improve?

Based on our experience, I don't see how they could improve their process. There wasn't a problem they could not solve and we highly recommend their services!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They were very reasonable and I particularly recommend their MVP. service.
  • 5.0 Quality
    Service & deliverables
    They were exceptional in all phases of our project.
  • 5.0 NPS
    Willing to refer
    I already have.