ControlF5

BACKGROUND

Please describe your company and position.

I am the Director of a dry fruits retailer.

Describe what your company does in a single sentence.

Established in 1958, we are an importer, processor, exporter, and retailer of Cashew nuts and other dry fruits and nuts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ControlF5 to accomplish?

• To build an ecommerce website for our products

SOLUTION

How did you find ControlF5?

Shopify experts

Why did you select ControlF5 over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ControlF5 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Planning - Anurag and Rajat were helpful in accessing our needs and goals for the website, research the target audience and competition, and decide on the appropriate platform and tools to be used for the project. 
• Designing - Once the planning stage is complete, they created a design base that was appealing, user-friendly, and responsive to all devices. 
• Development: This stage involved building the website using the Shopify platform and tools, implementing any necessary features such as payment gateways, shopping carts, and ensuring that the website is optimized for search engines and meets all necessary security and accessibility requirements. 
• Testing: Once the website was built, it was thoroughly tested to ensure that all features are working correctly, the website is loading quickly, and there are no bugs or errors. 
• Launch: After the testing stage is complete, the website was launched. 
• Maintenance: Once the website was live, they helpful in monitoring its performance, updating software and security protocols, fixing any bugs or errors that may arise, and ensuring that the website remains up-to-date with the latest design and functionality trends.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our average order value increased by 3 times due to better conversion rate and lesser cart abandonment rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rajat was very responsive to any queries, ideas, or requests we had. His team used to respond to our requests and get the job done within 2-3 days.

What was your primary form of communication with ControlF5?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness to any number of requests we had. Their creativity to take our requests and transform it into something visually impressive.

Are there any areas for improvement or something ControlF5 could have done differently?

I think they are doing a great job.

BACKGROUND

Please describe your company and your position there.

Cacti is a Talent Management company that provides staffing, recruiting, managed services, gigforce management etc. I work as a marketing and research professional. I spearhead the branding for the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ControlF5, and what were your goals?

We hired controlF5 to revamp our old website. We want to create something absolutely new, which depicted our Talent Management Platform and how we solve the talent puzzle. The idea was to create an engaging website, something that would keep the users interested and also something that would indicate what our brand stands for

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor because of their prompt replies and readiness to try and create something new. Also, they fit well into our budget

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. The Website Designing - this was an iterative process and they designed it on figma
2. Development - Once the design was ready they developed the website
3. Once we gave a heads up they published the website on Wordpress
4. Testing and remaining changes and filling the gaps

How many people from the vendor's team worked with you, and what were their positions?

Around 4 people worked with us - One was the project manager & designer and the rest were developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were able to create exactly what we envisioned through the design.

Describe their project management style, including communication tools and timeliness.

They had dissected projects in milestones, and there was a check-in with us during each milestone. We were provided continuous updates

What did you find most impressive or unique about this company?

The most impressive was their readiness to make iterations and find solutions. They never said no for anything.

Are there any areas for improvement or something they could have done differently?

Better timeline management

BACKGROUND

Please describe your company and your position there.

I am the HR manager in our current organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ControlF5, and what were your goals?

We hired Controlf5 for rebuild our existing website to provide more professional look with new theme responsive WordPress website with Elementor.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have checked profile of Controlf5, they are completed many projects with 5-star ratings and having very good reviews. They are ready to fulfil my requirement in very economical budget and my deadline so I was chosen Controlf5.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website is already set but I decided for rebuild it with attractive and professional look for our online business growth. I was select Controlf5 team for my project and share all my reference and idea. At every stage from designing to development, team provide me updates and do changes as per my feedback and completed my project as per my expectation.

How many people from the vendor's team worked with you, and what were their positions?

2 developer, one designer, one business development manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did an excellent job on our project. They provided us with a very attractive website for our online business.

Describe their project management style, including communication tools and timeliness.

That was good, because Controlf5 team are very responsive and ready for work.

What did you find most impressive or unique about this company?

All team members are supportive and always ready to explore new ideas.

Are there any areas for improvement or something they could have done differently?

No, I am happy with my work. I would like to work with you for my future projects.

BACKGROUND

Please describe your company and your position there.

I am the owner of the website, and we are trying to develop a very competitive e-commerce store based on the WooCommerce platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ControlF5, and what were your goals?

1. Web design for our website
2. Logo design
3. Theme development
4. Plugin integration
5. A-z function integration for e-commerce site

SOLUTION

How did you select this vendor and what were the deciding factors?

1. They have many top reviews.
2. They are a big company and they have many employees
3. They have many good business managers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before we developed this website, we had a long time chat about functions, what our website would look like, and what plugins should we integrate in order to make our store a competitive one in the market

How many people from the vendor's team worked with you, and what were their positions?

about 3

• Business manager
• web developer
• code developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just completed our project, and begin to operate it. And I believe our website will be competitive from the web development side,and will generate some good profits by our store manager and marketing people.

Describe their project management style, including communication tools and timeliness.

We have no communication problems. Every day,I will send my comments or docs of changes to them, and they usually change very quickly,in several hours, or usually done in one day.

What did you find most impressive or unique about this company?

1. Very patient! this is most important. 
2. Excellent work.
3. Work on time
4. Affordable
5. Very reliable

Are there any areas for improvement or something they could have done differently?

not now

BACKGROUND

Please describe your company and your position there.

I'm the cofounder of a digital marketing agency, overseeing website design and development for our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Controlf5, and what were your goals?

We have engaged Controlf5 on several website projects, some were new sites and others were revamp or redesign. Certain web design functionalities are more complex so we decided to engage Controlf5 to assist us in meeting our deliverables to clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and shortlisted a few web development agencies. So far, Controlf5 is responsive and they are able to deliver the objectives at affordable pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For simple sites, usually we will provide a scope/requirements to Controlf5 and they are able to comprehend the requirements to execute the development properly. For more complex projects, we will have a kick-off meeting with Controlf5 to align expectations before the project is awarded to them.

How many people from the vendor's team worked with you, and what were their positions?

Rahul was our main contact person with his team working backend on our projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Controlf5 are accommodating towards changes midway in projects. Regardless, they are still able to complete the requirements and our clients were satisfied with the deliverables.

Describe their project management style, including communication tools and timeliness.

We communicate almost on a daily basis via Upwork messaging. Sometimes for more complex issues, we hold discussions over Google or Zoom meet.

What did you find most impressive or unique about this company?

Sometimes they go above and beyond the job scope, e.g. uploading more content than what was initially agreed. For tighter deadlines, the Controlf5 teams sometimes work beyond office hours to complete the deliverables.

Are there any areas for improvement or something they could have done differently?

When we first engaged Controlf5, we mainly communicate via Upwork messaging which is something uncommon for us. Now we have gotten use to it.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a wellness products company. We sell wellness products such as saunas, steam rooms, and other relaxation wellness equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Controlf5?

We needed a company that could provide us with development support across a few different platforms.

SOLUTION

What was the scope of their involvement?

We hired Controlf5 to provide web design and development support. They’ve been building Magento 2, WooCommerce, PHP, and WordPress websites for us since 2016.

We typically provide them all the images for the sites, and they’re in charge of editing the photos, implementing them into the sites’ designs, and developing the sites. Aside from that, they’ve also been able to guide us on which platform is best for certain use cases and customize platforms based on our specific needs.

We’re currently trying to migrate our own platform from WooCommerce to Magento, and they’ve been a great help because of their expertise across both these platforms.

What is the team composition?

We work with about 5-6 individuals from Controlf5.

How did you come to work with Controlf5?

I put out a bid on a freelancing platform, and we went with Controlf5 because they provided the most positive response to the bid.

How much have you invested with them?

We’ve spent somewhere around $50,000.

What is the status of this engagement?

We started working together in February 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re growing year on year, and we believe that that’s down to the quality of the websites that Controlf5 delivers. They’ve been consistent in delivering high-quality sites on time and within budget.

How did Controlf5 perform from a project management standpoint?

Controlf5 has a very efficient, responsive, and timely team. Some projects do take a little bit longer because of the quality or functionality that we’re trying to achieve, but they’re usually very patient, flexible, and quick to turn things around.

We primarily communicate through the freelancing platform, but we also occasionally use WhatsApp, email, and Skype.

What did you find most impressive about them?

I like how Controlf5 is skilled across different software and website platforms because they can advise us on which platform is the best to go for and educate us on the advantages and disadvantages of each. It’s nice to work with one company as well even as we move from one platform to another.

Are there any areas they could improve?

It’s a bit difficult to communicate with them and keep track of things through the freelancing platform. It would be nice to have a platform where we could track their tasks and progress in real-time.

Do you have any advice for potential customers?

Be very clear in what it is you're looking for and provide lots of visuals and working examples. You also need to have a real idea of how you want things to look and function.

BACKGROUND

Please describe your company and your position there.

I have never worked with a more efficient and accommodating and knowledgeable team when it comes to all things web related company Each job is executed in a timely fashion and working with them has enabled me to do what I do best , knowing that my jewelry website is in such good hands . I cannot recommend them highly enough

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Controlf5, and what were your goals?

My WordPress site hand been designed by another team in the US and was happy with their work but I felt that I needed a company that could respond and implement quick changes and edits to my site . Being in the fast paced jewelry business my collection is changing daily and I needed a company that could react at the pace my site demanded . ControlF5 have more than surpassed my expectations and are a great team to work with . I hope not to close out work with them as I regard them as part of my company

SOLUTION

How did you select this vendor and what were the deciding factors?

I was recommended to them by a friend who is extremely successful in business and is building new websites as fast as he is opening businesses. As they were offshore we work through Upwork and it works really well as there are no issues with payment

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

its stated above they do all backend web work

How many people from the vendor's team worked with you, and what were their positions?

All of the company have worked with me which is the good part each and everyone of the team have a full understanding and scope of the work

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have a fully functioning speed optimized site with the least hassle possible

Describe their project management style, including communication tools and timeliness.

Cooperative, efficient, patient, and solution-focused team.

What did you find most impressive or unique about this company?

We're impressed with their willingness to listen and ability to execute in a timely manner.  Also the acceptance to make changes without argument on an occasional fix that needed to be tweaked

Are there any areas for improvement or something they could have done differently?

No, the only small problem is the time difference so find myself up late into the night on some occasions when I need to speak to them directly in order to clarify my needs.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a digital marketing agency and assist companies that are looking for online growth through sales or lead generation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Controlf5, and what were your goals?

We were constantly looking out for a professional developer / company who can help us cater to the demand for development related work with experience and expertise. Our goal was to provide our clients with an impeccable service experience that includes quality and reliability.

SOLUTION

How did you select this vendor and what were the deciding factors?

We came across Controlf5 through online search on a portal, where they had bid for a project that we had put out. We decided to go ahead with them only after looking at their portfolio and the timeline which was promised by them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project included customised web designing and development of an e-commerce website which had 100+ products. The project was divided into phases, namely - Design, Development, QC and Final Delivery. The platform to be used was Shopify.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one of the project managers on a daily basis coordination, while a top level discussion happened with the owner as well at times.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website design as well as the features suggested by the team through the course of the project were great. We could approach them with feedbacks from the client for a particular issue and received proper attention until the issue was resolved. That way, the whole team is very cooperative and understanding.

Describe their project management style, including communication tools and timeliness.

The project was managed in a very professional manner and with full ownership. We maintained all communication on the portal where we hired the team, whereas day-to-day communication throughout the project was done on Skype.

What did you find most impressive or unique about this company?

In India, it is very rare to come across such professionalism, expertise and skill led team of developers. Adding to it is their charges and how competitive they are in the present scheme of things.

Are there any areas for improvement or something they could have done differently?

So far we cannot really comment on the areas of improvement as things have moved on quite satisfactorily with the projects undertaken by the team controlf5

BACKGROUND

Please describe your company and your position there.

I am the owner of a food company and we specialize in African flavors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Controlf5, and what were your goals?

We hired Controlf5 to build a new website that reflects our brand. Our key goal is to attract the right target audience and have a platform to share more about our company that we had with our old e-commerce site.

SOLUTION

How did you select this vendor and what were the deciding factors?

I used Upwork to shortlist vendors and selected Controlf5 because I felt Chhavi understood the project well and her team had the skills to deliver the website at an affordable price.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial meeting to discuss the key deliverables and timelines. Then we tracked the work on a detailed google sheet which allowed me to review and request updates / approve changes before an area was considered complete.

How many people from the vendor's team worked with you, and what were their positions?

3 people. I do not know their positions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was satisfied with the final result. The project took longer than planned due to some miscommunication but once it was all fixed, it was delivered well.

Describe their project management style, including communication tools and timeliness.

Project management was tracked on the google sheet, Communication was via Upwork and was very responsive.

What did you find most impressive or unique about this company?

Their willingness to go above and beyond to fix any issues identified is impressive.

Are there any areas for improvement or something they could have done differently?

Project tracking with the client. I set up the tracking google sheet and only then did we progress well.

BACKGROUND

Please describe your company and your position there.

I am founder of my web development company. We provide website designing & development services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Controlf5?

I was looking for an expert website designer for my web development firm and found ControlF5 team.

What were your goals for this project?

I was hopping to design and develop a website for my business which help my client to give information about my area of services and expertise.

SOLUTION

How did you select this vendor?

I have tried over freelancer and got application from Controlf5team also. I have gone through almost 50+ freelancer's profile and choose 4 out of them for my website work. And after lots of discussion with them, I have chosen Controlf5 team for my website work because they were perfect fit for me.

Describe the project in detail.

Team Controlf5 is best, they did best work for and help me from initial to end. here are the services I have got from Controlf5 team- - They first design mock-up PSD for me based on business nature with eye-catching color and unique Layout. - I gave them instructions for changes almost 3-4 times in design and each time they did and satisfied me. and after finilize design, they Developed it. - They set-up everything, like; hosting, mail, and website.

What was the team composition?

Controlf5 team is a complete team for designing and development, They are technically sound.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, before my website, I had no online presence. Now, I am getting regular leads from my website and clients directly got my number from website and also fill form for their queries. Now I can easily market my services online through my website.

How effective was the workflow between your team and theirs?

Project management was awesome, they are very punctual about timeline and quality. Smooth communication, clear instructions, and stick to deadline are some of the keypoint.

What did you find most impressive about this company?

The most impressive point about Controlf5 team is that they are very honest—they don't misguide. And they don’t demand extra money.

Are there any areas for improvement?

No, they are perfect fit for what they have charged.