ControlF5

BACKGROUND

Please describe your company and position.

I am the Founder of a financial operations company

Describe what your company does in a single sentence.

Blochain Financial operations

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ControlF5 to accomplish?

• Improved User experience

SOLUTION

How did you find ControlF5?

Online Search

Why did you select ControlF5 over others?

High ratings

How many teammates from ControlF5 were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Improve end to end user experience of the website for static and dynamic pages

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Title: A Stunning Transformation for User Experience - Website Redesign Review Rating: ★★★★★ The recent redesign of our website has been nothing short of remarkable, and it has significantly elevated the UX. The transformation is a testament to the hard work and dedication of the team behind this project. Here is my review of the high-quality redesign that has left an indelible mark on our online presence. 

Design and Aesthetics (★★★★★) The new website design is a visual delight. The clean, modern aesthetic is both pleasing to the eye and easy to navigate. The color scheme is well thought out and consistent, providing a cohesive and professional feel. From the homepage to every subpage, the design remains consistent, which is a huge improvement from the previous version. 

User Interface (★★★★★) The user interface is exceptionally intuitive and user-friendly. The layout is logical, and finding information has become a breeze. Navigational elements are well-placed and easily accessible, which is crucial for retaining visitors and keeping them engaged. The introduction of clear, well-labeled menus and a responsive search feature has greatly improved the overall user experience. 

Content Organization (★★★★★) The website now boasts a well-organized and logically structured content layout. It is evident that great care was taken to ensure that information is presented in a coherent and systematic manner. This organization not only makes it easier for visitors to find what they are looking for but also enhances the overall professionalism of our online presence. 

Performance (★★★★★) The website now loads much faster, making the user experience even more pleasant. The optimization for various devices and browsers is noteworthy, as the website looks and functions flawlessly on desktops, laptops, tablets, and smartphones. This improved performance has positively impacted our bounce rate and user engagement. 

Content Quality (★★★★★) The content on the redesigned website is not only well-structured but also of high quality. The addition of more comprehensive and up-to-date information has made the website a valuable resource for visitors. The incorporation of multimedia elements, such as videos and infographics, adds depth and variety to the content, enhancing user engagement. 

Accessibility (★★★★★) One aspect that deserves commendation is the commitment to accessibility. The redesign takes into consideration the needs of all users, including those with disabilities. It's a great step towards making our website more inclusive and demonstrating our commitment to providing information to everyone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Feedback and Support (★★★★★) The integration of user feedback mechanisms and responsive customer support channels is impressive. Visitors can now easily provide feedback, ask questions, or seek assistance, making them feel valued and heard. This has fostered a strong sense of community and trust.

What was your primary form of communication with ControlF5?

Virtual Meeting

What did you find most impressive or unique about this company?

In conclusion, the website redesign has exceeded expectations in terms of quality and user experience. It is evident that a lot of thought, effort, and attention to detail went into this project. Our online presence is now not only aesthetically pleasing but also highly functional and user-friendly. 

This redesign is a testament to our commitment to providing a top-notch experience for our website visitors, and it sets a new standard for excellence in our industry. Kudos to the team for this outstanding achievement!

Are there any areas for improvement or something ControlF5 could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Developer Bazaar Technologies

Describe what your company does in a single sentence.

We are web design and Development company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ControlF5 to accomplish?

• We hired ControlF5 to outsource WordPress Developers for our projects

SOLUTION

How did you find ControlF5?

Referral

Why did you select ControlF5 over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ControlF5 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ControlF5 provided us with exceptional WordPress developers who delivered top-quality work within our timeline. Their management was outstanding; whenever issues arose, they took swift action to resolve them. We're impressed with their commitment to excellence and problem-solving abilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress and success include:

• Timely Completion: The project was completed within the specified timeline, showcasing efficient project management and adherence to deadlines.
• Quality Deliverables: The WordPress developers delivered high-quality work, meeting or exceeding our expectations in terms of design, functionality, and performance.
• Improved Website Performance: Measurable improvements in website performance metrics, such as faster page load times, improved user engagement, and reduced bounce rates.
• Bug-Free Functionality: Minimal post-launch issues and bug reports, indicating thorough testing and quality assurance processes.
• Enhanced User Experience: Improved user experience, reflected in user feedback, increased user satisfaction, and positive interactions with the website.
• Achievement of Project Goals: Successful achievement of specific project goals and objectives, such as the creation of landing pages, sales pages, and video sales letter pages.
• Positive Feedback: Positive feedback from stakeholders, clients, or end-users regarding the website's design and functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ControlF5 demonstrated effective project management throughout the engagement. They consistently delivered project milestones on time, showcasing their commitment to meeting deadlines. In response to our needs, ControlF5's management was proactive and responsive. 

Whenever we encountered issues or required adjustments, they addressed our concerns promptly and efficiently, ensuring that our project stayed on track. Their ability to adapt to changing requirements and swiftly resolve any challenges contributed to the project's overall success and our satisfaction with their services.

What was your primary form of communication with ControlF5?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They provided highly skilled WordPress developers who not only produced top-quality work but also understood our specific needs and goals. Their commitment to meeting deadlines and their proactive problem-solving stood out. Moreover, their ability to seamlessly adapt to changing project requirements was unique and invaluable.

ControlF5's management was excellent, consistently going the extra mile to ensure our project's success. This combination of technical proficiency, adaptability, and outstanding client service made them a truly standout and trusted partner in our project.

Are there any areas for improvement or something ControlF5 could have done differently?

While ControlF5 delivered an overall excellent service, one area for potential improvement could be in providing more detailed progress reports and project updates. Enhanced transparency on the day-to-day activities and milestones achieved would offer clients a more comprehensive view of the project's status.

BACKGROUND

Please describe your company and position.

I am the Founder of a Home Audio System Manufacturer

Describe what your company does in a single sentence.

We make easy and affordable home audio systems

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ControlF5 to accomplish?

• Website migration to shopify
• Website redesign

SOLUTION

How did you find ControlF5?

Online Search

Why did you select ControlF5 over others?

• High ratings
• Pricing fits our budget
• Good value for cost

How many teammates from ControlF5 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had a wordpress website that I initially wanted to migrate to Shopify. ControlF5 proposed not only migrating but redesigning the site to be much more functional and much better looking. Key deliverables: 

1. Figma design for every key page in the site 
2. Shopify implementation of the Figma design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Milestone 1: Figma design of home page ready 
• Milestone 2: Figma design of other pages ready 
• Milestone 3: Home page development finished and approved 
• Milestone 4: Other pages developed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were highly responsive to my WhatsApp messages. Since the website was complex, there was a lot of back and forth in feedback to get every detail just right. Total project time took around 2.5 months.

What was your primary form of communication with ControlF5?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their design skills were incredible. They created a website design that was far beyond anything I could come up with. When I gave them feedback on the initial proposed design, they overhauled the whole thing to make it look exactly on brand.

Are there any areas for improvement or something ControlF5 could have done differently?

When they would tell me a page's development was complete, I would find several issues on mobile mode and that did not fit the Figma design. I would suggest to have Figma designs ready for both mobile & desktop next time to get all the details right, and then to make sure the developer is creating something exactly like the Figma design without missing details.

BACKGROUND

Please describe your company and position.

I am the Website Designer of Pastel Vogue

Describe what your company does in a single sentence.

Pastel Vogue is an E-commerce website, we offer an array of exquisite designs that are sure to add a touch of class and elegance to any woman’s wardrobe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ControlF5 to accomplish?

• To create E-commerce website

SOLUTION

How did you find ControlF5?

• Referral
• Other

Why did you select ControlF5 over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from ControlF5 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecommerce website development process starts with in March'2023, where we specified our requirements and ControlF5 prepared a project charter for our ecommerce website. Then, we proceed to the project planning stage, whereby we fixed the budget, the timeline is set, and the website scope of work is defined. Within specified timelines all the planned steps were initiated and the quality testing before release.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Openness to share fresh ideas and communicate issues by the developer. 
2. Dependability to own tasks and complete work on time by ControlF5 Team. 
3. Understanding of project scope, goals and plans from my point of View. 
4. Team's Commitment to turning out valuable and impactful work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ControlF5 did a Splendid job. During the execution phase I asked for customization and extra functionality many times and that was all made up to my requirement, even better than I asked for. Also my website was up and running within the specified timeline on which we agreed. 

Even after website is all working and I paid in full, ControlF5 continues to make small corrections and adjustments free of charge, that is the level of commitment. I would highly recommend ControlF5 to anyone who needs a quality work and Professionalism. It's been an outstanding experience.

What was your primary form of communication with ControlF5?

In-Person Meeting

What did you find most impressive or unique about this company?

• They showed a professional working attitude.
• Daily and effective communication of the team
• Expertise of web designers, programmers and developers. 
• Timely delivery of the project

Are there any areas for improvement or something {provider_name} could have done differently?

I think ControlF5 Team has done an Exceptional Job.

BACKGROUND

Please describe your company and position.

I am the Director of a dry fruits retailer.

Describe what your company does in a single sentence.

Established in 1958, we are an importer, processor, exporter, and retailer of Cashew nuts and other dry fruits and nuts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ControlF5 to accomplish?

• To build an ecommerce website for our products

SOLUTION

How did you find ControlF5?

Shopify experts

Why did you select ControlF5 over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from ControlF5 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Planning - Anurag and Rajat were helpful in accessing our needs and goals for the website, research the target audience and competition, and decide on the appropriate platform and tools to be used for the project. 
• Designing - Once the planning stage is complete, they created a design base that was appealing, user-friendly, and responsive to all devices. 
• Development: This stage involved building the website using the Shopify platform and tools, implementing any necessary features such as payment gateways, shopping carts, and ensuring that the website is optimized for search engines and meets all necessary security and accessibility requirements. 
• Testing: Once the website was built, it was thoroughly tested to ensure that all features are working correctly, the website is loading quickly, and there are no bugs or errors. 
• Launch: After the testing stage is complete, the website was launched. 
• Maintenance: Once the website was live, they helpful in monitoring its performance, updating software and security protocols, fixing any bugs or errors that may arise, and ensuring that the website remains up-to-date with the latest design and functionality trends.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Our average order value increased by 3 times due to better conversion rate and lesser cart abandonment rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rajat was very responsive to any queries, ideas, or requests we had. His team used to respond to our requests and get the job done within 2-3 days.

What was your primary form of communication with ControlF5?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their responsiveness to any number of requests we had. Their creativity to take our requests and transform it into something visually impressive.

Are there any areas for improvement or something ControlF5 could have done differently?

I think they are doing a great job.

BACKGROUND

Please describe your company and your position there.

Cacti is a Talent Management company that provides staffing, recruiting, managed services, gigforce management etc. I work as a marketing and research professional. I spearhead the branding for the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ControlF5, and what were your goals?

We hired controlF5 to revamp our old website. We want to create something absolutely new, which depicted our Talent Management Platform and how we solve the talent puzzle. The idea was to create an engaging website, something that would keep the users interested and also something that would indicate what our brand stands for

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor because of their prompt replies and readiness to try and create something new. Also, they fit well into our budget

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. The Website Designing - this was an iterative process and they designed it on figma
2. Development - Once the design was ready they developed the website
3. Once we gave a heads up they published the website on Wordpress
4. Testing and remaining changes and filling the gaps

How many people from the vendor's team worked with you, and what were their positions?

Around 4 people worked with us - One was the project manager & designer and the rest were developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They were able to create exactly what we envisioned through the design.

Describe their project management style, including communication tools and timeliness.

They had dissected projects in milestones, and there was a check-in with us during each milestone. We were provided continuous updates

What did you find most impressive or unique about this company?

The most impressive was their readiness to make iterations and find solutions. They never said no for anything.

Are there any areas for improvement or something they could have done differently?

Better timeline management

BACKGROUND

Please describe your company and your position there.

I am the HR manager in our current organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ControlF5, and what were your goals?

We hired Controlf5 for rebuild our existing website to provide more professional look with new theme responsive WordPress website with Elementor.

SOLUTION

How did you select this vendor and what were the deciding factors?

I have checked profile of Controlf5, they are completed many projects with 5-star ratings and having very good reviews. They are ready to fulfil my requirement in very economical budget and my deadline so I was chosen Controlf5.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The website is already set but I decided for rebuild it with attractive and professional look for our online business growth. I was select Controlf5 team for my project and share all my reference and idea. At every stage from designing to development, team provide me updates and do changes as per my feedback and completed my project as per my expectation.

How many people from the vendor's team worked with you, and what were their positions?

2 developer, one designer, one business development manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They did an excellent job on our project. They provided us with a very attractive website for our online business.

Describe their project management style, including communication tools and timeliness.

That was good, because Controlf5 team are very responsive and ready for work.

What did you find most impressive or unique about this company?

All team members are supportive and always ready to explore new ideas.

Are there any areas for improvement or something they could have done differently?

No, I am happy with my work. I would like to work with you for my future projects.

BACKGROUND

Please describe your company and your position there.

I am the owner of the website, and we are trying to develop a very competitive e-commerce store based on the WooCommerce platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ControlF5, and what were your goals?

1. Web design for our website
2. Logo design
3. Theme development
4. Plugin integration
5. A-z function integration for e-commerce site

SOLUTION

How did you select this vendor and what were the deciding factors?

1. They have many top reviews.
2. They are a big company and they have many employees
3. They have many good business managers

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before we developed this website, we had a long time chat about functions, what our website would look like, and what plugins should we integrate in order to make our store a competitive one in the market

How many people from the vendor's team worked with you, and what were their positions?

about 3

• Business manager
• web developer
• code developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just completed our project, and begin to operate it. And I believe our website will be competitive from the web development side,and will generate some good profits by our store manager and marketing people.

Describe their project management style, including communication tools and timeliness.

We have no communication problems. Every day,I will send my comments or docs of changes to them, and they usually change very quickly,in several hours, or usually done in one day.

What did you find most impressive or unique about this company?

1. Very patient! this is most important. 
2. Excellent work.
3. Work on time
4. Affordable
5. Very reliable

Are there any areas for improvement or something they could have done differently?

not now

BACKGROUND

Please describe your company and your position there.

I'm the cofounder of a digital marketing agency, overseeing website design and development for our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Controlf5, and what were your goals?

We have engaged Controlf5 on several website projects, some were new sites and others were revamp or redesign. Certain web design functionalities are more complex so we decided to engage Controlf5 to assist us in meeting our deliverables to clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and shortlisted a few web development agencies. So far, Controlf5 is responsive and they are able to deliver the objectives at affordable pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

For simple sites, usually we will provide a scope/requirements to Controlf5 and they are able to comprehend the requirements to execute the development properly. For more complex projects, we will have a kick-off meeting with Controlf5 to align expectations before the project is awarded to them.

How many people from the vendor's team worked with you, and what were their positions?

Rahul was our main contact person with his team working backend on our projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Controlf5 are accommodating towards changes midway in projects. Regardless, they are still able to complete the requirements and our clients were satisfied with the deliverables.

Describe their project management style, including communication tools and timeliness.

We communicate almost on a daily basis via Upwork messaging. Sometimes for more complex issues, we hold discussions over Google or Zoom meet.

What did you find most impressive or unique about this company?

Sometimes they go above and beyond the job scope, e.g. uploading more content than what was initially agreed. For tighter deadlines, the Controlf5 teams sometimes work beyond office hours to complete the deliverables.

Are there any areas for improvement or something they could have done differently?

When we first engaged Controlf5, we mainly communicate via Upwork messaging which is something uncommon for us. Now we have gotten use to it.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a wellness products company. We sell wellness products such as saunas, steam rooms, and other relaxation wellness equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Controlf5?

We needed a company that could provide us with development support across a few different platforms.

SOLUTION

What was the scope of their involvement?

We hired Controlf5 to provide web design and development support. They’ve been building Magento 2, WooCommerce, PHP, and WordPress websites for us since 2016.

We typically provide them all the images for the sites, and they’re in charge of editing the photos, implementing them into the sites’ designs, and developing the sites. Aside from that, they’ve also been able to guide us on which platform is best for certain use cases and customize platforms based on our specific needs.

We’re currently trying to migrate our own platform from WooCommerce to Magento, and they’ve been a great help because of their expertise across both these platforms.

What is the team composition?

We work with about 5-6 individuals from Controlf5.

How did you come to work with Controlf5?

I put out a bid on a freelancing platform, and we went with Controlf5 because they provided the most positive response to the bid.

How much have you invested with them?

We’ve spent somewhere around $50,000.

What is the status of this engagement?

We started working together in February 2016, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re growing year on year, and we believe that that’s down to the quality of the websites that Controlf5 delivers. They’ve been consistent in delivering high-quality sites on time and within budget.

How did Controlf5 perform from a project management standpoint?

Controlf5 has a very efficient, responsive, and timely team. Some projects do take a little bit longer because of the quality or functionality that we’re trying to achieve, but they’re usually very patient, flexible, and quick to turn things around.

We primarily communicate through the freelancing platform, but we also occasionally use WhatsApp, email, and Skype.

What did you find most impressive about them?

I like how Controlf5 is skilled across different software and website platforms because they can advise us on which platform is the best to go for and educate us on the advantages and disadvantages of each. It’s nice to work with one company as well even as we move from one platform to another.

Are there any areas they could improve?

It’s a bit difficult to communicate with them and keep track of things through the freelancing platform. It would be nice to have a platform where we could track their tasks and progress in real-time.

Do you have any advice for potential customers?

Be very clear in what it is you're looking for and provide lots of visuals and working examples. You also need to have a real idea of how you want things to look and function.