WE BUILD AWESOME DIGITAL PRODUCTS

Commutatus, the Latin word for change, is what we believe in. The constancy and inevitability of change is an everyday phenomenon. This principle is reflected in all of our work and the way we do things. We constantly keep updating and improving our creations to conform to the latest technology and industry standards.

We aspire to be synonymous with awesome digital products.

Values we live by:

  • Innovation is what we thrive on: We are innovative and unique. We work on this belief that “Nothing is impossible if you love what you do,” and want to be ahead of the curve at all times. We love what we create, enjoy the process and celebrate our innovation.
  • Our passion is to be excellent: We push our creativity and innovation to the highest, keeping excellence as the key. Excellence personifies the soul of Commutatus, it expresses our uniqueness and our dedication to perfection.
  • We believe in our team: We are a bunch of passionate, dedicated and innovative individuals who work on projects that excite us. Working collaboratively as a team across various disciplines leads to smarter work, stronger ideas and deep team building. Keeping innovation and excellence at the forefront, the team brings out awesome products.
  • Keeping it real: We value each other, and the skills and creativity they bring to the table. Trust, truthfulness, and commitment are what we hold close to our heart at Commutatus. We push ourselves, question each other and find meaningful answers to bring in the uniqueness.
  • We are smart and fearless: We love challenges and embrace each challenge that is thrown at us boldly and tirelessly. Whatever the challenge, Commutatus will always have a creative reaction. We fight it out - day in and out - ultimately, packaging an Awesome product.
 
$1,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2014
Show all +
Chennai, India
headquarters
  • 43/44 Thapar House Montieth Road, Egmore
    Chennai, TN 600008
    India

Portfolio

Lakeer Image

Lakeer

Indian cities are significantly under-resourced. Data-driven planning and thoughtful use of limited urban resources can make our cities work, for their most important stakeholder-the citizens. 

To ensure thoughtful, and citizen-centric planning of resources Lakeer builds the case for data-driven governance and inclusive urban planning to administrators who lead the planning, budgeting and day-to-day running of our

cities.

 

Website: https://lakeer.org/

Educatly Image

Educatly

Educatly is an educational platform that provides learning opportunities and educational networking. It enables educational institutions to post their programs, and students to post their educational curriculum for the benefit of both parties.

 

Website: https://www.educatly.com/

AIESEC - Global Website and Youth Portal Image

AIESEC - Global Website and Youth Portal

Commutatus manages all global scale development for AIESEC's platform which facilities leadership development and cross cultural experiences in over 120 countries. Our team also helps AIESEC with product development and validation through a collaborative Sprint Process that Commutatus & AIESEC customized for this project.

AIESEC's global website available in 6 languages serves the youth audience of AIESEC and

showcases experiences available for youth to take up and develop their leadership. The website is mobile and network optimized to deal with the vast variety of audience that it receives. The portal is built on Angular2 and is maintained and continuously improved to ensure that we always have the best experience of facilitating leadership development.

Managing operations in 120 countries with over 50,000 members is no easy task! Our interface, EXPA allows AIESEC to manage and analyze global operations from CRM tools to complex analytic functions. The portal showcases internal data based on the scope of the logged in user and has a dynamic permission grid to facilitate safe and easy operations. The portal is build on React and communications with a GraphQL API via Relay to facilitate rapid changes in the platform and also to ensure backend resources are not overutilized.

 

Website: https://aiesec.org/

Mentormind Image

Mentormind

Education is very close to our hearts here at Commutatus, we acknowledge that the education system needs to be more about experience based learning rather than just knowledge gathering. That being said, we were very excited to take up the Mentormind project when the opportunity arose!

 

The Mentormind platform is build on the Ruby on Rails framework and facilitates experience based learning in various sectors.

Students can also take up "menternships" as a group which Mentormind is working with colleges across the country to be acceptable as final year projects. Finally, the platform is extremely robust to allow Mentormind to tweak their business model as the startup scales and they gather more feedback and ideas from the target market.

 

Website: https://www.mentormind.in/

Reviews

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Web App Dev for Youth Leadership Nonprofit

"The way they built a personal relationship with me as a customer was very good."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2016 - Ongoing
Project summary: 

Commutatus developed an official website for a national youth leadership nonprofit, working with an in-house designer on wireframes and handling testing, implementation, and site maintenance.

The Reviewer
 
10,001+ Employees
 
Mumbai, India
Maciej Bancer
National Software Product Manager, AIESEC
 
Verified
The Review
Feedback summary: 

The product delivered by Commutatus is high-quality and pleased all project stakeholders by improving both conversion and bounce rates significantly. Their team was communicative and professional throughout their work, prioritizing a good working relationship with their client.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the head of marketing and technology for AIESEC, which is a nonprofit multi-national organization operating in almost 120 countries. Our core business is facilitating cross-cultural exchanges between young people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Commutatus?

We made the decision to build a proper website so that we could communicate with our customers.

SOLUTION

What was the scope of their involvement?

They created our website and have maintained it as well. Since that time, we have been addressing all development of our technological ecosystem with them. We are not only working on the website, but we are also working with them on several different tools that are involved with our internal and external processes.

Every quarter we planned things together. I went to their headquarters and we decided what the focus would be for the next quarter. Based on that, we prioritized the work based on sprints. They did everything from designing to developing the code, to implementing and testing. They also monitor and maintaining everything.

Sometimes we provide them with mock-ups and sometimes we just explain what we want to them and they come up with the design. It really just depends because we have an internal designer. Recently, we provided them with mock-ups for our landing page.

What is the team composition?

Our main contact person is Karan (Product Specialist). He is the person we contact for any of the projects we work with them on. Sometimes there are other people that jump in, but 95% of the time, he is the one we are in contact with.

How did you come to work with Commutatus?

I was not involved in hiring them, but I know that it was through a personal contact. They seemed very professional and already knew our ecosystem well, so it was clear that they were the best fit for us.

How much have you invested in them?

We have spent between $100,000–$250,000 USD.

What is the status of this engagement?

Our company began working with them in September 2016, and the work is still ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The metric we are mostly looking at is the conversion of people that are actually signing up on our page which have increased a lot. The speed of the website as well as the bounce rate were other things that we wanted to work on, and they were able to deliver that for us too.

How did Commutatus perform from a project management standpoint?

Communication has been perfect for both of our organizations, as well as the tools that we use. We didn’t have any major issues with meeting deadlines because of them. There were several occasions, of delay, but those were more because of slack from our side. I cannot say a bad word in this regard.

What did you find most impressive about them?

The way they built a personal relationship with me as a customer was very good. Any time I visit their headquarters I feel very welcome and can discuss any issues with all the employees. That dynamic is pretty special in any organization.

Are there any areas they could improve?

No, I don't have any particular recommendations for things that they should improve on.

Do you have any advice for potential customers?

We put very clear expectations of each other in place, and we decided to have a weekly touchpoint and discussed how we want things to work and it has been working perfectly.

Whoever wants to work with them just needs to be very specific with touchpoints and with the flow of implementation. They are very flexible, and they will find the right fit for everyone.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Devs for Civics Platform

"The superior understanding Commutatus showed of our field of work was very impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - Nov. 2019
Project summary: 

Commutatus created a web app and a progressive web app (PWA) to improve functionality for a civics organization. They built the products following an existing platform, mock-ups, and functional specifications.

The Reviewer
 
1-10 Employees
 
Mumbai, India
Founder, Civis
 
Verified
The Review
Feedback summary: 

Commutatus developed a platform on time that exceeded expectations to increase the number of active users and the average engagement time. The team was motivated and attentive, providing project updates regularly. They communicated technical concepts effectively to support effective collaboration.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We work to enable effective dialogue between Governments and citizens, on draft laws and policies. We empower individuals to co-create the laws that impact them - with the Government, before these laws are finalised through our web platform www.civis.vote. I am the Founder and CEO of the organisation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Commutatus?

Our core product was a web application where citizens could submit their feedback on upcoming laws. We built a Beta version of this platform on a drag and drop code platform, but needed to enhance the platform's functionality. This is when we approached Commutatus to build a web application and PWA for us. We did not have an in-house development team to work on this.

What were your goals for this project?

We needed a web platform that users could sign in to, it needed to be a progressive web application for mobile and an open source code repository hosted on GitHub. We needed a secure platform that integrated emails as well.

SOLUTION

How did you select this vendor?

We chose Commutatus from a pool of 5 potential vendors. Their understanding of our market and product and their promptness in responding to our questions helped build our confidence in their abilities. 2 members of our team were involved in the selection, neither have technical backgrounds.

Describe the project and the services they provided in detail.

Commutatus was provided with design mock ups on Figma for our web platform and PWA. In addition our previous platform was made available to them, along with guidelines on the functionality we needed for our web application.

What was the team composition?

The team composition varied over time, however Abheek and Michael were our constant points of contact. They were prompt in responding to our questions and requirements and handled the interactions and allocation of work within their team very well.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to the new web platform, our daily active users have grown almost 5x and the average time spent on our website has increased by 2 minutes across the board. Our users enjoy the experience of engaging with our website and our business partners are able to see value in our work through the web platform. This has surpassed our goals for this development.

How was project management arranged and how effective was it?

Project management was managed through Slack and subsequently through Jira. Jira served as an effective tool to quickly resolve bugs. The team was proactive in setting up calls to discuss queries and share updates. When deadlines were given, they met them efficiently. Their communications were excelently managed and didn't leave scope for ambiguity.

What did you find most impressive about this company?

The ease with which we were able to communicate our needs was helpful.The superior understanding Commutatus showed of our field of work was very impressive. Despite being from a non-technical background, our team could communicate effectively with Commutatus, no technical know how was required to work with them. They were very patient and took time to explain certain technical requirements to us in detail and make us feel comfortable with the direction of our web development project.

Are there any areas for improvement?

There is very little that needs improvement with Commutatus, over all we have had an excellent experience working with them and would recommend them to others as well.

5.0
Overall Score The team is more like a project partner than a vendor, it has been a pleasure working with them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We had to do very little to schedule time to speak, Commutatus handled all scheduling very well.
  • 5.0 Cost
    Value / within estimates
    The value for money we received was excellent, they continue to be reasonable with their pricing.
  • 5.0 Quality
    Service & deliverables
    There were very few bugs that needed fixing, they've also been proactive in providing us with support for any additional requirements we had.
  • 5.0 NPS
    Willing to refer
    I have made several recommendations for Commutatus already, they are a great team to work with.

Web Design & Development for Global Nonprofit

"Their goals are to build awesome products and meet our objectives."

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Sept. 2016 - Ongoing
Project summary: 

Commutatus serves as a full-service design and development partner. They build infrastructure, direct front- and backend app development, and create new features.

The Reviewer
 
10,000+ Employees
 
Montreal, Canada
Laurin Lukas Stahl
VP of Platforms, AIESEC International
 
Verified
The Review
Feedback summary: 

Within one year, Commutatus has launched three platforms, significantly streamlined performance, and seamlessly integrated multiple digital products. The team is driven, analytical, and flexible. Their agile Scrum process and efficient communication make projects easy. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

AIESEC is the world's largest youth-run organization. It's an international nonprofit that provides 40,000 young people with leadership development, cross-cultural internships, and volunteer exchange experiences each year. We empower young people to make a social impact. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Commutatus?

We hired them to develop and maintain our web and mobile apps. This project included work on our infrastructure and multiple platforms. 

What were your goals for this project?

Our strategic focus changes each year, and Commutatus is always our development partner. They help us with everything, from revamping the architecture, to building new platforms, to creating features to improve the UX. 

SOLUTION

How did you select this vendor?

We asked our vast network for recommendations, then opened a bid for proposals. We chose Commutatus because they offered the best combination of price, expertise in our tech stack, and familiarity with our industry.

Describe the project and the services they provided in detail.

They began by revamping our infrastructure and ensuring a professional uptime. During our relationship, they have also professionalized the build and deployment of our apps and automatized test framework. They provide wireframes and high-fidelity designs for new products and features, conduct design sprints to solve challenges and develop solutions, and guide us through the agile development process. Finally, and most importantly, they develop new features for our platforms.

What was the team composition?

We initially had a small skeleton crew for both front-and backend work, but the team has grown enormously. We now have two full frontend teams, one for Angular and one for React, along with a backend team, a design team, and one scrum master.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

In our last fiscal year, we launched three new platforms on a tight deadline. In the months afterward, we worked together to tackle UX bottlenecks on those platforms. Their success was reflected in the feedback we gathered from users. While we didn't meet all our ambitious project goals, we improved our metrics and made our platforms more interconnected.

How was project management arranged and how effective was it?

Throughout this year, we have made efforts to professionalize our agile management practice with formal Scrum elements. Two product owners lead the developers through everyday decisions, and the scrum master ensures that everyone knows what to do. We provide strategic direction.

What did you find most impressive about this company?

Commutatus is extremely flexible. Their goals are to build awesome products and meet our objectives. If a project management approach doesn't work, we fix it. If we want to change strategic direction immediately, we figure it out together. If we aren't satisfied with the performance of our platform, they identify what needs to change. Commutatus always wants to figure things out.  

Are there any areas for improvement?

Commutatus always wants to make the best happen for their clients, so they can be too ambitious. We sometimes need to step in and sort out their priorities to maintain progress. 

4.5
Overall Score Commutatus has been with us for a few years and we'll continue to work with them. There are areas for improvement, but they work relentlessly.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    We're in completely different timezones, but Commutatus always tries to accommodate our schedules.
  • 5.0 Cost
    Value / within estimates
    Commutatus is by far the best option available in value.
  • 4.0 Quality
    Service & deliverables
    While there's still room for improvement, we have implemented QA measures.
  • 5.0 NPS
    Willing to refer
    I always positively refer Commutatus if their profile fits the need. Weigh their pros and cons.

Infrastructure Dev for Healthcare Company

"Commutatus has an innate ability to understand customers, business, and operations beyond simply codebases." 

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2015 - Ongoing
Project summary: 

Commutatus is developing a robust and complex tech infrastructure that involves mobile and web apps, a backend dashboard, and an operations management system.

The Reviewer
 
11-50 Employees
 
Hyderabad, India
Anuj Khanna
CEO, Tested Healthcare
 
Verified
The Review
Feedback summary: 

The new infrastructure has boosted customer retention and has exponentially increased capacity, productivity, and efficiency. Commutatus is acutely aware of industry challenges, delivering creative and comprehensive solutions that are unique within the market. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the co-founder and CEO of Tested, a premier solutions provider in the healthcare industry. We empower businesses with technologically superior solutions, from operations and logistics to management, that enable them to extend better care for their customers and grow consistently.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Commutatus?

When we started out, we had very little idea about what kind of tech infrastructure we needed as a backend logistics and manpower company. We engaged Commutatus for both web and mobile development, as well as for establishing our entire back office dashboard and operations management system.

What were your goals for this project?

Our goal with a company like Commutatus involved was to eliminate manual errors in a heavily manual industry. We wanted to create a user-friendly technology and system that adapted to our business objectives and did not restrict or limit us from trying new things.

SOLUTION

How did you select this vendor?

We knew Michael (CEO, Commutatus) from our previous organization. When he reached out to us with information about his then-newly founded company, Commutatus, we knew they were the perfect fit and exactly what we needed.

Describe the project and the services they provided in detail.

Commutatus created a number of products for us, including:

1) A company website that improved our positioning to the right audience;

2) A mobile app that enables users to book a home sample collection service for diagnostic tests, access their reports, track the booking, and reorder tests; 

3) A fleet management app that allows home collection professionals to accept and receive collection requests, navigate to the customer location, collect cash, update the order based on customer requests, and submit samples at labs with full tracking. It also facilitates HR tasks like profile and leave management;   

4) A comprehensive backend operations system that allows us to manage areas like lab and clinic partner relations; test menus; bookings; quality assessment; a referral system; and technician matters like live location tracking, phone battery life, leave requests, and cash collections;

5) A simple interface that integrates with our partners for effortless home collection service offerings.  

What was the team composition?

The team included several backend and front end engineers, mobile app developers, and a project manager. 

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Engaging Commutatus early on helped differentiate us from our competitors. The new technology expanded our operations from around two orders a week to more than 120 orders a day, with visibility that garnered us an average rating above 4.5/5. Our service was more than 95% on time, resulting in 60% of our customers returning within six months. 

How was project management arranged and how effective was it?

The project manager ensured seamless communication, on-time releases, and work transparency. The project management itself evolved and progressed as our work relationship did. We began with Basecamp, but found JIRA to be the most effective. Not only did their team help us understand the software and how to use it, but they also responded quickly to assigned tasks and reported bugs.

What did you find most impressive about this company?

Commutatus has an innate ability to understand customers, business, and operations beyond simply codebases. Their customer-centric problem solving approach produced innovative solutions that they implemented thoroughly and with value added beyond the bare minimum. 

Are there any areas for improvement?

They are an above-average tech company, but I do feel they could improve their communication of deadlines and timelines. I would like them to more clearly explain how much time a feature shipment will take so that we have a better idea if or when there will be a delay and how it can be fixed. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Operations Management System

“Their team is young and enthusiastic, and they focus on business solutions that really suit us.”

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Dec. 2018 - Jul. 2019
Project summary: 

Commutatus created a web-based platform for a transportation and automotive solutions company. Working in Ruby on Rails, they created structures and functionality that could accommodate future growth.

The Reviewer
 
11-50 Employees
 
India
Kishore R T
Director, Uddhava Logistics Pvt Ltd
 
Verified
The Review
Feedback summary: 

The platform is systematically arranged, which helps provide clear analytics. Commutatus is agile, quick to adapt, and responsive. They maintain transparency, and they understand the business needs at hand. The project faces no technical difficulties, and issues are promptly resolved.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a logistics company involved in surface transportation and solutions for automotive companies in India. I'm a co-founder and the director of business development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Commutatus?

We want to grow our business to be more than just a logistics company. We want to integrate end-to-end customer requirements with our technology.

SOLUTION

What was the scope of their involvement?

They created a web-based platform that covers our entire operation, including HR and admin. We're currently integrating a customer login function. I had an idea of what I wanted, so we brainstormed together to work out requirements. We chose the platform we wanted to use and how the structure should look.

We wanted to create a solution that could accommodate future development. There were several changes from our end, but they always helped us make sure all our requirements were integrated. We test the platform in the live environment, and we push out updates every week. The platform uses Ruby on Rails, but I'm not sure of the coding languages they use.

What is the team composition?

I have a project manager and a lead developer. There are other team members involved, but those two individuals work very closely with us. They stick to strict timelines and pay attention to changes in compliance requirements.

How did you come to work with Commutatus?

I have a longstanding relationship with their owner, and I know his style very well. I wanted to use their skills to achieve our goals.

How much have you invested with them?

We've spent about 170,000 rupees (approximately $2,500 USD).

What is the status of this engagement?

The project started in December 2018, and I'm still working with them today. Phase one ended around July 2019, but we've given them new requirements and are moving into phase two.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I stay sensitive to the analytics on the dashboard, and those numbers matter to me. They did a good job of organizing the numbers and listings. I give a lot of credit to them, and everything is systematically arranged.

How did Commutatus perform from a project management standpoint?

Most of our communication is through Slack, and we have access to Jira for this project. I can see who is responsible for each task, and I know what's been completed.

What did you find most impressive about them?

I like their agility. They're very open to criticism, and they're quick to adapt. Whenever something goes wrong, they fix issues quickly. They deal well with tedious tasks, and our operations have never gotten mired in the technical aspects. Their team is young and enthusiastic, and they focus on business solutions that really suit us. They understand my business, and they're attentive in ways other companies aren't.

Are there any areas they could improve?

They add new team members rather fast, but they still have shortfalls in terms of staffing. They're working on that now, and we've never been affected by any major challenges.

Do you have any advice for potential customers?

Be open with them and explain your business. They will understand you better if you are transparent about your operations.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev and Design for Education Platform

“The quality of their work is great.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2016 - Ongoing
Project summary: 

Commutatus developed and designed the front- and backend of a platform built on Ruby on Rails. They guided the UX design and integrated the platform with company operations.

The Reviewer
 
11-50 Employees
 
Hyderabad, India
Luvieen Alva
CEO and Co-Founder, MentorMind
 
Verified
The Review
Feedback summary: 

Now up and running, Commutatus built a platform that generates revenue. The team offers valuable feedback and guidance to positively impact results. They exceed expectations— developing new features collaboratively. Their direct communication supports effective project management. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of MentorMind, an education company based in India. We have an online B2C platform to educate college and university students.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Commutatus?

We were looking for a vendor who could build our education platform as well as our backend platform, which has our day-to-day operations. Our projections are to work with around 300,000 students in the coming eight months.

SOLUTION

What was the scope of their involvement?

We started working with them from the beginning of the incorporation of our company. They designed and developed the front- and backend of our platform and the UX. They built it to optimize our operational processes. The platform is built on Ruby on Rails. 

What is the team composition? 

We worked with two designers and six developers.

How did you come to work with Commutatus?

I worked with the founder of Commutatus previously. He reached out to me after he started Commutatus. I evaluated their work, and I got good feedback on their quality. I trusted the founder’s vision and quality of work. We tried a freelancer and a local company prior to Commutatus, but the quality of their work didn’t match our expectations.

How much have you invested with them?

We’ve spent $10,000–$15,000.

What is the status of this engagement?

We started working together in November 2016, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve launched the platform and are generating business. They provide a lot of insight into the business side, like how the UX would benefit the business outcomes. They provide feedback on the business outcomes as well, which is an important step coming from the development team. The quality of their work is great.

How did Commutatus perform from a project management standpoint?

We have one product manager who handles all of our issues. Since they started using Jira, communication has improved a lot. When it comes to new feature development, their process of running sprints along with the business team has been done exceedingly efficiently.

What did you find most impressive about them?

They go beyond our expectations as a service provider by providing a lot of feedback and insight into the business outcomes, which sets them apart from their competitors. 

Are there any areas they could improve?

Before Jira and their product management team were put in place, their timeline management could have had better. Their estimates for turnaround time on a new feature weren’t accurate before.

Do you have any advice for potential customers?

Have a conversation with the founder or the senior development team about how they can best deliver. Ask for a dedicated product manager.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Multiple Devs for Jewelry Company

"Commutatus is open to new ideas and tackling new challenges."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Feb. 2016 - Ongoing
Project summary: 

Commutatus developed several internal solutions including content, inventory, and client management platforms. The team built a POS system to improve customer engagement and are creating an e-commerce website.

The Reviewer
 
2 - 10
 
Chennai, India
Vineeth Samdaria
Marketing & Operations, Gehna Gems India Pvt Ltd
 
Verified
The Review
Feedback summary: 

Commutatus delivered several platforms that have improved processes. They developed an understanding of the unique business challenges to provide effective solutions and products quickly. Technically proficient and ambitious, the team remains a dedicated partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in marketing and operations for a fine jewelry manufacturer, which operates a retail store and an e-commerce website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Commutatus?

We have an in-house design team that works based on client requirements. We weren’t able to organize all the designs we’d made for clients or track requests. We needed a custom software that would help us upload and tag all of our designs.

SOLUTION

What was the scope of their involvement?

Commutatus designed several internal and external solutions. First, their team created a content storage and management platform based in Ruby on Rails, which allows us to organize our designs. To track our requests, their team followed up with a client management system. They also built an online tool to handle our inventory and invoices from both the store and the online warehouses. Both on our own stores and on marketplaces like Amazon, we’re now able to track all inventories and sales in real-time. From there, Commutatus also developed a POS system for the stores, which helps our sales team locate product details for clients.

Their team is currently developing a Magento e-commerce website. Unlike our present version, they’ll integrate the platform with a custom backend to sync our retail and online inventories in real-time.

What is the team composition?

We’ve worked with a team of six developers and designers as well as a project manager who’s my main point of contact, but I’ve also been in direct contact with senior team members. 

How did you come to work with Commutatus?

I’d met Michael (CEO, Commutatus) while working at the same organization. He relocated to Chennai—where I’m located—and reached out to discuss his startup, Commutatus. We had good synergy and started working together.

How much have you invested with them?

So far, we’ve spent about $100,000 with them.

What is the status of this engagement?

We started working with Commutatus in February 2016, and the collaboration is ongoing.

RESULTS & FEEDBACK

How did Commutatus perform from a project management standpoint?

Their team has been excellent over the last four years. We’ve used Slack to communicate with two dedicated channels. Their team has always been responsive both during and after business hours for urgent issues.

Commutatus has been dedicated to the projects. They’ve made an effort to understand our specific challenges. The project manager dives deep into requirements and relays them to their team, making communication easy. All my experience with them has been fantastic.

What did you find most impressive about them?

Everyone I’ve interacted with from their team has been young, which has been advantageous when trying to understand market dynamics. They’re up-to-date on technologies and it’s easy to connect with them. Commutatus is open to new ideas and tackling new challenges. I’ve never heard ‘no’ from them.

Are there any areas they could improve?

Estimating project timelines could be improved. Commutatus has more or less delivered on timelines, but there’ve been a few delays, which is understandable when working with tech. Otherwise, I have no complaints.

Do you have any advice for future clients of theirs?

Set up clear expectations; be particular about the features and sprints to be achieved. Commutatus will do their best if they’re given a clear notion of the project.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Educational Marketplace for Educational Management Company

"They initiate great suggestions to improve the product even if it's not communicated in the initial wireframes."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

In an ongoing relationship, Commutatus developed a marketplace platform from provided wireframes. They provide front- and backend development services.

The Reviewer
 
11-50 Employees
 
Barcelona, Spain
Mohmmed El Sonbaty
CEO, Educatly
 
Verified
The Review
Feedback summary: 

The platform developed bu Commutatus already has 180,000 education programs checked in within the first three months. The team's workflow is very effective and always make great suggestions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Founder and CEO and we are building an educational network to connect people with experiential education on a massive scale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Commutatus?

Product development, building the entire backend, and frontend of the project.

What were your goals for this project?

Develop a product was just in papers, we went to Commtatus with wireframes and we started the journey with them.

SOLUTION

How did you select this vendor?

We used to know the founder of Commtatus since they were part of the world's largest youth organization. AIESEC. He was the man behind the organization platform before founding Commutatus.

Describe the project in detail.

Our project is a market place enabling universities to expose their educational programs and teaching environment and enable students to search for every educational program and scholarship in one place. Building the entire backend and frontend was from scratch.

What was the team composition?

Initially we had a project manager and 2 backend developers + 1 frontend and a designer and the number changes as we evolved the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It take us 9 months and we currently have a platform where over 180,000 educational programs are checked in the first 3 months.

How effective was the workflow between your team and theirs?

Very effective

What did you find most impressive about this company?

They initiate great suggestions to improve the product even if it's not communicated in the initial wireframes.

Are there any areas for improvement?

Everything can be done faster but this is the challenge of everyone

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer