COMET

BACKGROUND

Please describe your company and position.

I am the Product Owner of BUPA

Describe what your company does in a single sentence.

We are an SME beyond banking platform, a subsidiary of Hungarian Bank Holding, Hungary’s second largest bank.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMET to accomplish?

• UX research
• UX design
• UI design of our mobile and desktop applications

SOLUTION

How did you find COMET?

Referral

Why did you select COMET over others?

• Good value for cost
• Referred to me

How many teammates from COMET were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BUPA is a complex platform for SMEs. The work of COMET is to understand the needs of the Hungarian SMEs, and to align their needs with the roadmap of the BUPA project. Once this is provided, COMET has to design the UX of the features that are implemented in the platform, test the features, and then they have to provide the final UI surfaces for the developer team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mobile designs, web designs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project was managed by COMET’s design team lead, Boldi. Boldi is a greatly skilled product designer, and also he is a very good project manager. Recently, our project was handed over to a new project manager, but we are still very happy with the collaboration. They are always very responsive, supportive and they deliver in time.

What was your primary form of communication with COMET?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They had a very talented design team with clever, creative, and highly skilled people. It is very nice to collaborate with them, communication is flawless.

Are there any areas for improvement or something COMET could have done differently?

They recently started hiring more senior colleagues in their design department which is nice, as initially they had a smaller team with less experience. During the time of our collaboration they already changed a lot, and I believe that they will get even better in the close future.

BACKGROUND

Please describe your company and position.

I am the CEO of (a/an) Information technology

Describe what your company does in a single sentence.

We are digitising the healthcare industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMET to accomplish?

• Mobile application design for our health platform
• Mobile application development for our health platform with R&D features
• Backend development for our health platform

SOLUTION

How did you find COMET?

Referral

Why did you select COMET over others?

• Good value for cost
• Referred to me

What was the size of COMET’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• UX research - research documentation 
• UX design - wireframe UX testing 
• UI design - final UI in figma 
• Mobile app development - mobile app
• Backend development - backend system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Software elements tested and running. The project contained some R&D elements, therefore it was a challenge for the team to accomplish the functional requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a fluent working relationship with the COMET team. We had direct contact with the CEO of the company, who was personally supervising the project, and we were working closely with the delivery team members in an agile environment, participating in the development process on a daily basis.

What was your primary form of communication with COMET?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

COMET has great people in their team. It is very nice to work with them - they were always open, created the best possible solutions, and collaborated with their clients professionally. They have great professionals in their team, highly skilled developers and designers, certainly can recommend them, and in case we have another project in the future, we will certainly work with them again.

Are there any areas for improvement or something COMET could have done differently?

We were very happy with the collaboration, however, unfortunately the project was not finished in time. We cannot highly criticize the team because of this, as the scope was pretty big and it contained pretty complex R&D features, and the timeframe was short with a lot of iterations, but still, the project timing could be improved.

The overall experience however was great, and the delays were managed professionally by the PM colleagues on the COMET side.

BACKGROUND

Please describe your company and position.

I am the CEO of Superhash Inc.

Describe what your company does in a single sentence.

We develop distributed infrastructures and applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire COMET to accomplish?

• Brand design
• Website design
• Website implementation

SOLUTION

How did you find COMET?

Referral

Why did you select COMET over others?

High ratings, Close to my geographic location, Great culture fit, Company values aligned

What was the size of COMET’s team?

2-5 Employees

What was your primary form of communication with COMET?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Comet encompassed a comprehensive brand design, website design, and website development using Next.js. The deliverables included a refreshed visual identity including typefaces, iconography, logo versions, a styleguide, typography work and wearables design. We also asked Comet to create a fully-responsive and user-friendly website. We let their imagination run wild and decided to completely rely on their expertise here so that they would have a chance to ship something bold and different.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-time delivery
• Stayed within budget
• Exceeded expectations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Comet's project management approach was highly efficient, transparent, and client-focused. They employed a systematic method to plan, execute, and monitor each phase of the project, ensuring that timelines and milestones were met consistently. Open lines of communication and regular progress updates kept us informed and engaged throughout the process.

What did you find most impressive or unique about this company?

Comet's commitment to skillful work was evident in their ability to mix imagination and practicality in our project. Their remarkable skills in creating eye-catching designs, along with a strong grasp of user experience, led to an attractive and engaging brand and website for us. We were especially struck by Comet's thorough attention to detail, making sure our visual identity was unified and unforgettable.

Are there any areas for improvement or something COMET could have done differently?

After carefully considering and reflecting on our experience with Comet, we genuinely believe that they delivered an exceptional service, leaving us hard-pressed to identify any areas needing improvement.

BACKGROUND

Please describe your company and your position there.

I am the director and founder of Cyberg Corp Plc. CyBERG Corp. Plc. is the developer of the disruptive 3FA (Food/drinks For Free Anywhere) model. We are building up a global digital community through bricks and mortar touchpoints where physical filters supported by new technologies ensure the cleanliness of data and filter out fake profiles and false information.

As an incentive, we offer discounts or even free products/services in the physical shops.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio, and what were your goals?

We cooperated with 5mart Studio on several smaller projects. In particular, they created our branding/identity, and our web design.

Furthermore, they created the UI/UX design of our mobile application and worked on our digital-restaurant franchise brand, Kajahu’s branding. As we have worked on several projects, we had different goals. In general, we wanted to create high-quality brandings and UI/UX designs, and offer cutting-edge solutions to our clients.

SOLUTION

How did you select 5mart Studio and what were the deciding factors?

We previously knew the founders of the company, and it was an obvious choice to start working with them. It turned out that it was a very good choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We worked on different projects together with 5mart Studio. Our main project was Anyupp, you can read more about it via this website: https://www.anyupp.com/ , and you can also download the app via the website.

How many resources from the 5mart Studio team worked with you, and what were their positions?

We worked with 3-4 team members, designers, and a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

You can check Anyupp’s website and download the application to see the outcome. https://www.anyupp.com/ (The website is a temporary landing page, we are working on a more detailed website which will be available in 2022 Q1.)

Describe their project management style, including communication tools and timeliness.

PM was effective, there was no any interruption during the project. We used whereby and slack to communicate.

What did you find most impressive or unique about this company?

The team of 5mart Studio is still small, but dynamically growing, and during this fast growth, the team and the project management runs smoothly and agile. Besides the deep professionalism in the UX/UI area, they had a lot of interesting ideas and solutions. S,o they can help you to make your project better than you imagined.

Are there any areas for improvement or something they could have done differently?

As they are growing rapidly, it is a big challenge for them to hire new colleagues keeping their standards, and integrate the new members into the team. They are facing a change, they need to be able to manage it to become one of the market leaders in the region.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a fashion brand. We make and sell unique and sustainable hand-embroidered clothing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio, and what were your goals?

It was really needed to have a webshop which perfectly serves the demand of our target group, so we hired 5mart Studio to create a webshop. Our main goal was to have a neat but funky design (just like our brand) and a satisfying user experience both on mobile phones and computers.

SOLUTION

How did you select this vendor and what were the deciding factors?

One of my friend recommended 5mart Studio. Then I searched for their works and I was convinced instantly.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First we discussed what were our main goals regarding the development of the webshop. Then they provided me the offer which consisted every details. After I accepted the precise offer, we had a meeting again to discuss further ideas.

Then I received a Miro board with the sitemap, which was very helpful for me to understand how the webshop will be built. After that I reveived the first and the second web-design planning by Adobe XD. I shared my comments on them, and the work went on. They always informed me about the current status of the planning, designing and the development. 

How many people from the vendor's team worked with you, and what were their positions?

I worked with two people, one of them was responsible for the planning and the web-design, while the other colleague was developing the webshop.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project is ongoing, but my general feedback is very positive. The team was always prepared, up-to-date and on time. The webshop is almost done and I am very satisfied with the outcome. It is exactly what we wanted to create in design, UX and technology.

Describe their project management style, including communication tools and timeliness.

The team has a strict but flexible management style, which means on one hand they were on time thanks to the good strategic planning. On the other hand if I had something to change, they were flexible and always available to discuss with me the innovations. They use the right communaction tools. As if we had to share some documents, we used e-mail, but for meetings we could do it via an online video.

What did you find most impressive or unique about this company?

This company has very talented, up-to-date and committed employees, so their work is very effective. I find it inspirational because I work with different agencies, and this kind of effectiveness is quite rare. They are strongly skilled both from the creative side and the technological side. 

Are there any areas for improvement or something they could have done differently?

I was satisfied with the process and the result as well.

BACKGROUND

Please describe your company and your position there.

I'm the head of the research unit.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio, and what were your goals?

We hired a team to design our logo, website and online research test batteries.

SOLUTION

How did you select this vendor and what were the deciding factors?

The hired team was recommended by one of our partners and we searched online for references of their previous works. All showed convincing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to decribe the aims and specifications. We provided the contents for the platform and defined the framework for online research batteries. They developed the website and background materials e.g., mailing list. All steps were reported and feedback was requested.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our contact person. We also discussed ideas with the company leaders. 2-3 web designers were working on the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website was visited many times and numerous participants already completed our online research surveys. The new apperance also helped us to reinforce our position in the field of applied medical sciences.

Describe their project management style, including communication tools and timeliness.

We had weekly online communications via emails and online meetings. The website was developed in steps, following all steps, samples were provided with pics, pdf-s and documents showing the actual status and web design. All steps needed an approval before moving front to new duties.

What did you find most impressive or unique about this company?

They provided a professional site with an easy, user-friendly framework to update and coordinate.

Are there any areas for improvement or something they could have done differently?

Minor bugs appeared in the first days of the activation, however, they recognized them quickly and fixed in time.

BACKGROUND

Please describe your company and your position there.

iTolc is the market leading online language exam center in Hungary, and I am the CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio, and what were your goals?

We worked with 5mart Studio on several web development and design projects. Our goal was to provide great customer experience and to enhance the conversion through our digital interfaces.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have a long history of working together with the CEO of 5mart Studio, therefore it was an obvious choice for me to hire them to this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We developed different microsites, we re-design the main webpage of the project and we created several design materials for different purposes. In the development project we mainly used wordpress-based solutions.

How many people from the vendor's team worked with you, and what were their positions?

4-5 people, IT lead, Design lead, backend developer, frontend developer, UI/UX designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was very happy working with 5mart Studio, they often came up with great ideas, and provided even better solutions that I was thinking of.

Describe their project management style, including communication tools and timeliness.

They were happy to use Skype as a communication channel which is my preference, we often held group meetings, and they managed the tasks in monday.com and jira, based on the type of tasks in question.

What did you find most impressive or unique about this company?

They are experienced, innovative, and motivated.

Are there any areas for improvement or something they could have done differently?

I was entirely satisified with the collaboration, therefore I am unable to highlight any field for improvement.

BACKGROUND

Please describe your company and your position there.

I am the CEO and founder of a fintech infrastructure provider. We develop, design and provide neobanking infrastructure for financial and non-financial institutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio?

We cooperate with 5mart Studio in case of complex digital banking projects, where we had outsourced most of the UX/UI tasks and the complete procedure of animation video producing.

During the tenders and the projects it would be an opportunity for us to name 5mart as qualified subcontractor because of their relevant references.

What were your goals for this project?

Our main goal was to build new and strong relationships in the financial institution sector which is our main target market of us. Beside of this these projects are great references and our main profit drivers as well.

SOLUTION

How did you select 5mart Studio?

We were looking for a supplier who has references, history and experience, but they are small enough to operating as agile as it is possible. We have selected 5mart after some deep interview.

Describe the project in detail.

We have provided digital banking products, services and consulting for our customers with some additional marketing tools just like animation videos, UX/UI elements and webpages.

We was responsible for the project management and all of the elements of the projects, but some of them came from our vendors, just like 5mart.

What was the team composition?

There were involved 4-5 people from 5mart side as follows:

• Project manager (1)
• UX/UI experts (2-3)
• video designer (1)

We kept in touch with the project manager, however, sometimes involved the senior UX/UI expert as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of our banking customers started to providing POS terminals for the Hungarian market based on the strategy which made by us. In a later stage they started to build up a digital onboarding process for this activity.

Our company built up the online KYC process and some IT development, and they expanded the scope with animation tutorial videos and some other online marketing material.

With this package our partner is able to provide POS terminals in a convenient and innovative way, which is not least cheaper for them and for the end-users as well.

How effective was the workflow between your team and theirs?

It was straight forward, there was no interruption during the project.

What did you find most impressive about this company?

The team of 5mart Studio is small, but dynamically growing, and during this fast growth the team and the project management runs smoothly and agile. Beside of the deep professionalism in the UX/UI area, the Smart AR solution of them is amazing, I hope to have a chance to use it soon.

Are there any areas for improvement?

It could be a great way of improvement if they build their own development team. With this 5mart could be provide an entire range of digital services.

BACKGROUND

Please describe your company and your position there.

DAIGE is an innovative direct-to-consumer fashion startup based in Budapest, Hungary. We create one-of-a-kind garments with a small team, in limited, sustainable quantities, with special manufacturing processes.

Our guiding principles are authenticity, sustainability, affordability, and practicality. I am a co-founder and Head of Operations of DAIGE and daigeworld.com.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio, and what were your goals?

We hired 5mart Studio to create daigeworld.com, an interactive, visually exciting, and user-friendly e-commerce platform. Our goals were to have this platform fully functional and available in multiple languages to support both national and international sales.

SOLUTION

How did you select 5mart Studio and what were the deciding factors?

We found 5mart Studio through word of mouth, they were recommended to us by a trusted partner after we had an unsatisfactory experience with a different company.

We chose 5mart Studio because they exercised a high degree of professionalism and had a wealth of experience in similar projects. Furthermore, their and our teams were an instant fit personally, which was an important factor that helped to make our decision.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

5mart Studio was hired to develop the daigeworld.com platform. They carried out first stage developments of the website, and migrated our previously existing webshop into Woocommerce within daigeworld.com, as well as installing the appropriate plugins to create a multilingual site.

A key request we had was to create a platorm with a very specific look that fits our original plans and visual expectations while remaining user-friendly and supporting e-commerce transactions, which 5mart Studio was able to deliver.

We continue to work with 5mart Studio and are in the process of further developments on the platform, which include a loyalty scheme, gamification, and development of a magazine that seamlessly integrates into the webshop to improve user experience.

How many people from the vendor's team worked with you, and what were their positions?

We worked with three people, two lead developers and a general manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The measureable outcome of the project is that daigeworld.com is up and running, and it has been done according to our plans and expectations.

The site is available in both Hungarian and English, Woocommerce is fully functional, we have multiple payment modules to choose from, our home page and magazine page look and work as we planned.

We received an e-commerce platform that supports our company’s goals and is a solid foundation for future improvements.

Describe their project management style, including communication tools and timelines.

We communicated with 5mart Studio mainly through Slack and e-mail. We had face-to-face meeting to a lesser extent mainly due to the pandemic. 5mart Studio was flexible and adaptable, always open to our requests for meetings or calls and replied to our messages quickly and efficiently.

What did you find most impressive or unique about this company?

Mostly what I have already mentioned above: a high degree of professionalism and experience, great personal connection, reliable communication, flexibility and adaptability to the company they work for.

Are there any areas for improvement or something they could have done differently?

At the very beginning of the project we felt as though they did not have enough capacity to deal with arising problems or concerns from our end. However, they quickly assessed the capacity and resources our project required and effectively resolved this problem.

BACKGROUND

Please describe your company and your position there.

Innovation Specialist - managing creative solutions for outdoor media campaigns and searching for new advertising opportunities for brands in the ooh sector

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire 5mart Studio, and what were your goals?

We are always wanted to connect our analog posters with the online world and the AR technology is a very good and interesting way to do that. Since we didn't have specialized resources in-house, we reached out to an external AR development team.

SOLUTION

How did you select 5mart Studio and what were the deciding factors?

We announced a competition for digital solutions as part of the Golden Blade creative competition in Hungary. The best solution was presented to us was the AR technology by 5mart Studio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

AR arrived to browsers. Customers can be reached with higher efficiency with ‘on the spot’ digitizing, and there is no need to download additional applications. Standing in front of the poster, the surface can be brought to life with a lightning fast process for an intensive visual experience.

How many people from the vendor's team worked with you, and what were their positions?

Boldizsár Mátyás - Creative Director, Benedek Juhász - General Manager, Bence Világi - Head of Development, Áron Szemző - Head of Sales & Marketing

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We haven't fininshed our project yet, but our customer is pleased with the results we reached so far.

Describe their project management style, including communication tools and timelines.

During development, we had almost daily email contact, and weekly video calls with their project manager and development team to make sure everything was on track.

What did you find most impressive or unique about this company?

They offered high-level webAR development at an affordable price, and their team often suggested alternative solutions to technical challenges. They provide quick and detailed feedback on everything.

Are there any areas for improvement or something they could have done differently?

Everything was fine, but if I have to highlight something, maybe they should expand the repository of their solutions a little bit, to make their product more versatile.