Codepoint

BACKGROUND

Please describe your company and position.

 I am the Communication Technique of an arts, entertainment & music company 

Describe what your company does in a single sentence.

Cultural entertainment.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codepoint to accomplish?

• Website improvements

SOLUTION

How did you find Codepoint?

Referral

Why did you select Codepoint over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Codepoint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Configure project to run locally; 
• The menu bar retains all the menus currently displayed, plus a new menu to be created: 'Abril Abriu'. 
• The 'Odisseia Nacional' menu remains unchanged. 
• The 'Agenda' submenu should continue to show only the Odisseia Nacional schedule, i.e. it does not list the schedule for Abril Abriu. 
• The 'Abril Abriu' menu should have the following submenus: 
  • Programming (this is the same as the current 'Espetáculos' submenu in the Odisseia Nacional menu)
  • The Project (this is the same as the current 'O Projeto' submenu in the National Odyssey menu) 
    NOTE: The Abril Abriu menu should allow the Theater to activate/deactivate it in BackOffice, so that it can appear and disappear from the menu bar when we need it to Bug fix (search); 
• The Agenda Geral should include all the events of the Odisseia Nacional and Abril Abriu 
• The 'Peça' column should be renamed 'Projeto'. 
• The 'Programa' column should include new information, as shown below.
• This column can be organized in alphabetical order, as is currently the case
• All the programs associated with the Odisseia Nacional menu will now be called:
  • Odisseia Nacional / Espetáculos 
  • Odisseia Nacional / Participação 
  • Odisseia Nacional / Escolas 
  • Odisseia Nacional / Pensamento 
  • Odisseia Nacional / Formação 
  • Odisseia Nacional / Exposição
• All the programs associated with the Abril Abriu menu in this column are called: Abril Abriu 
• The link to the 'Agenda Geral' should appear in the top right-hand corner of the site, where it currently says "Subscrever Newsletter" 
• The "Subscrever Newsletter" option should move to the bottom bar of the site, after "Contactos". 
• Bug fixes (editing information in the BO, homepage, filters by dates, agendas and events); 
• Correction of a bug in the forms and replacement of incorrect records in the database; 
• Configuration of the new email on the website; 
• Adjustments and improvements to previous implementations;
• In the Odisseia Nacional menu, all programming that has already taken place should be moved to the Archive. 
• Events taking place in 2023 and 2024 should appear in two places: in the 2023 archive and in the new 2024 Odisseia Nacional menu. 
• In reaction to the homepage, below the initial image, it is intended to create 2 fields highlighting the Odisseia Nacional program (1st line) and Abril Abriu (2nd line).
• It should be possible to activate/deactivate these fields, since we only want to highlight the Abril Abriu project on the homepage between February and July. 
• After that, the Abril Abriu menu should disappear, as should the fields on the homepage. 

In addition: 

• In the Odisseia Nacional field, the next 3 counties should be highlighted, in chronological order. The field should be entitled "ODISSEIA NACIONAL" and subtitled "PRÓXIMAS APRESENTAÇÕES". 
• In the April Opened field, the next 3 events should be highlighted, in chronological order. The field should have the title "ODISSEIA NACIONAL" and the subtitle "PRÓXIMAS APRESENTAÇÕES". 
• When only the Odisseia Nacional field is active, we should return to the current formulation, with the presentation of the next 6 counties and the title "A SEGUIR". 
• The news field (carousel of 3 highlights at the bottom of the page) should be preceded by the title "EM DESTAQUE". Also on the homepage, the initial image (highlights at the top of the page) should be displayed automatically and in chronological order:
  • The current image of the "Odisseia Nacional" (as it is) + individual images of all the Abril Abriu events that will be presented in the next 5 days. All the highlights alternate, in a loop. 
• In July, when the "Abril Abriu" program ends, the initial image should return to just the Odisseia Nacional. 

NOTE 1: Before Odisseia Nacional, the Teatro's website already managed the highlights on the homepage in an automated way, so it should be possible to recover this development. 
NOTE 2: The images of Abril Abriu projects should contain the following fields: Date; Author; Director; Find out more; Buy Ticket (can be activated/deactivated). See attachment. 
Bug fixes (filters by date, agendas, exporting forms and events); Analysis of possible improvements and corrections to the website (code optimization and mobile version); Bug fixes (search and agendas); Adjustments and improvements to previous implementations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable objectives did not apply to this project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliveries always on time, with a quick and efficient response.

What was your primary form of communication with Codepoint?

Virtual Meeting

What did you find most impressive or unique about this company?

Their quick response and quality delivery were impressive.

Are there any areas for improvement or something Codepoint could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the VP of Career development of START POINT

Describe what your company does in a single sentence.

START POINT is the brand responsible for training, employment and entrepreneurship at AAUMinho.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codepoint to accomplish?

• Make the event more interactive for participants
• Involve technology
• Create a game with associated gifts

SOLUTION

How did you find Codepoint?

Referral

Why did you select Codepoint over others?

• Company values aligned
• AAUMinho's partner

How many teammates from Codepoint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Previously, in other editions, AAUMinho already had a partnership with Codepoint. Last year, the work was developed for the event START POINT Summit'23. Summit is the biggest employment event at the University of Minho. 

Codepoint has developed an application for our event with information like scope, activities, round tables, workshops, speakers, companies, space map and more. Additionally, APP included a game with a points systems and associated gifts. Over the months of organization, our team met sometimes with Codepoint to ensure that the work would be aligned with the objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The most visible result was the number of participants who joined the APP during the event.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work responded to our needs and was completed within the expected time.

What was your primary form of communication with Codepoint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Interactive game and being a pioneering idea on the market for this type of events.

Are there any areas for improvement or something Codepoint could have done differently?

Presential meetings would facilitate the transmission of ideas between teams.

BACKGROUND

Please describe your company and position.

I am the Director of an other industries company 

Describe what your company does in a single sentence.

We're Your Trusted Language Partner for Over 20 Years. We're more than translators – we're communicators, bridging linguistic gaps with precision and expertise. With certified professionals and specialisations in diverse industries such as legal, medical, technical, and marketing, we deliver unparalleled language solutions.

Leveraging cutting-edge technology and global reach, we ensure seamless communication worldwide. Our commitment to excellence, backed by accreditations and affiliations, guarantees your satisfaction. Join us in unlocking the power of global communication with us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codepoint to accomplish?

• Build website connector to two CRM platforms
• Re-build parts of quote automation tool
• Bug fixing

SOLUTION

How did you find Codepoint?

Online Search

Why did you select Codepoint over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Codepoint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

1. Background:
   • The project involved Codepoint's assistance in redesigning a custom website quotation tool. The tool required intricate calculations and integration with a specialized CRM system. Subsequently, the tool was adapted to sync seamlessly with the new CRM system, HubSpot. Throughout this process, Codepoint also contributed additional elements and provided support for various tasks, leveraging their capabilities in Portugal.
2. Project Objectives:
   •  Re-creation of Bespoke Website Quote Tool: Detailed reconstruction of the existing website quote tool to accommodate complex calculations and functionalities.
   • Integration with Specialized CRM (Original and HubSpot): Seamless integration with the original specialized CRM and adaptation to synchronize with HubSpot.
   • Development of Additional Elements: Creation of supplementary components or features to enhance the functionality of the website quote tool.
   • Support and Miscellaneous Tasks: Assistance with various tasks leveraging Codepoint's services available in Portugal.
3. Deliverables:
   • Revised Bespoke Website Quote Tool: A fully functional, recalibrated tool capable of complex calculations and seamless integration with HubSpot.
   • CRM Integration Updates: Integration adjustments to ensure compatibility with both the original CRM and HubSpot.
   • Additional Components/Features: Development and incorporation of supplementary elements as per requirements.
   • Support Documentation: Provision of relevant documentation or guidelines for the implemented changes and functionalities.
   • Task Assistance: Completion of various tasks as agreed upon, utilising Codepoint's service capabilities.
4. Timeline:
   • The timeline for this scope of work will be as follows:
     • Phase 1 Just over one year
     • Phase 2 Still open
5. Key Responsibilities:
   • Codepoint's Responsibilities:
     • Execute the recreation and adaptation of the website quote tool.
     • Implement necessary changes for CRM integration.
     • Develop additional elements as specified.
     • Offer support and assistance for various tasks.
6. Communication and Reporting:
   • Regular communication and progress updates will be maintained throughout the project duration. Scheduled meetings and reports will ensure transparency and alignment between the parties involved.
7. Future Engagements:
   • Based on the positive experience and exceptional service provided by Codepoint, we intend to continue utilizing their services for future projects and tasks.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quality of Code: The software developer delivered high-quality, error-free code that met the project's specifications and standards. This could be measured through code reviews, testing metrics, and bug reports.
• User Satisfaction: Positive user feedback or increased user engagement post-implementation demonstrates the effectiveness of the software. This might include improved user experience, decreased complaints, or increased usage metrics.
• Functionality and Features: The software achieved the intended functionalities and included all the required features, meeting the project requirements and possibly exceeding initial expectations. Cost-Efficiency: The project was completed within the allocated budget or showed cost savings compared to alternative solutions. This could be measured through cost-benefit analysis or comparisons with similar projects.
• Scalability and Performance: The software demonstrated scalability, handling increased load or users without compromising performance. Metrics like response time, server load, or system uptime can demonstrate this success.
• Reduced Errors or Downtime: The software contributed to a decrease in system errors, glitches, or downtime compared to the previous state or to industry standards, leading to improved reliability.
• Team Collaboration: If applicable, successful collaboration between the developer and the internal team or stakeholders could be measured through improved communication, adherence to project plans, and overall synergy.
• Adherence to Standards and Guidelines: Compliance with industry standards, best practices, and regulatory requirements could be a measurable outcome demonstrating the developer's proficiency.
• Return on Investment (ROI): Assessing the project's impact on revenue, cost savings, or efficiency gains can demonstrate the tangible benefits derived from the software.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Timely Delivery: The developer met or exceeded deadlines consistently, ensuring the project was completed on time or ahead of schedule.

What was your primary form of communication with Codepoint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What's really striking about this company is their ability to consistently deliver high-quality software solutions while maintaining a strong focus on meeting deadlines. Their commitment to not just meeting but often surpassing project requirements speaks volumes about their dedication to excellence

Additionally, their seamless collaboration with internal teams and stakeholders stands out, ensuring that every aspect of the project aligns with the client's vision. This combination of technical prowess, reliability, and exceptional teamwork sets them apart in the software development landscape.

Are there any areas for improvement or something Codepoint could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the CEO of MMAPP Technologies

Describe what your company does in a single sentence.

developed a custom solution for our customers, which constitutes a CRM-like platform, as well as proprietary custom software.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codepoint to accomplish?

• To develop the platform
• Maintain and improve it

SOLUTION

How did you find Codepoint?

Online Search

Why did you select Codepoint over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Codepoint were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to develop a platform for judging MMA fights. The objective was to deliver a whole platform, with all related versions. This includes a web dashboard, a tablet app (Android & iOS), and a smartphone app (Android & iOS). There is a lot of complexity involved, as the devices must share information in real-time, with the least amount of lag possible. It also provides the ability to drag and drop items based on a number of limitations (harder than it sounds).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final products. All versions have either achieved or exceeded my expectations. Obviously, with a project of this magnitude, there is a lot of iterating, and Codepoint was able to keep up and stay within budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have always delivered on time, even when I thought it wouldn't be possible due to the short notice. At all times, I have been able to discuss with them the progress of the project all throughout, and they were always able to cater to my needs.

What was your primary form of communication with Codepoint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their skills and the price/quality ratio. I have yet to meet another company that can match that. Others either charge too much, take too long, or aren't able to grasp the project. Codepoint has dedicated more time and effort to the partnership than what was initially agreed upon.

Are there any areas for improvement or something Codepoint could have done differently?

Not so far.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a research platform company, providing SaaS/PaaS services to researchers in academia and industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codepoint?

We needed a skilled engineer on the backend development side, as well as support for deployment and architecture.

SOLUTION

How did you select this agency and what were the deciding factors?

We looked at a large number of agencies, and interviewed several shortlisted candidates. Codepoint were the standout choice on both skills and price.

Describe the project in detail and walk through the stages of the project.

They have provided one full-time engineer (so far), who got up to speed very quickly with our existing backend architecture (primarily Python), and immediately began contributing to our ongoing development work as a fully integrated member of the team. Additional support regarding deployment (e.g., AWS) is available on demand, which increases flexibility and reduces costs.

Describe the recruitment process in detail.

Codepoint's managers discussed our project in detail, and quickly assigned the most appropriate Python developer.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

With their support, we have been able to complete our v1 development and deployment, attract new clients, and begin planning features for our next release.

How effective was the workflow between your team and theirs?

Their developers work remotely, which fits us well as our whole team is already fully distributed, with no central premises. The workflow has been seamless.

What did you find most impressive or unique about this company?

They have provided a highly skilled developer at an affordable price, and the flexibility to add other expertise on an as-needed basis.

Are there any areas for improvement or something they could have done differently?

None - everything has gone very smoothly, and we look forward to a long-term collaboration.

BACKGROUND

Please describe your company and your position there.

The SMS – Sucesso, Mente e Saúde (Success, Mind and Health) is a University of Coimbra’s project, based at the Faculty of Psychology and Education Sciences (Center for Research in Neuropsychology and Cognitive and Behavioral Intervention) The University of Coimbra (UC) is an institution with important national and international partnerships, dedicated to teaching, research, knowledge transfer and community support.

The UC also has a specific department which accompanies UC projects with regard to technological surveillance and encouraging entrepreneurship and partnerships. The SMS project is coordinated by me and comprises a team of specialists from the UC, from the areas of Psychology, Education and Software Engineering and international specialists as project consultants.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codepoint, and what were your goals?

The SMS – Sucesso, Mente e Saúde (Success, Mind and Health) intends mainly to promote mental health and prevent depression in 3rd cycle of education adolescents and contemplates the implementation of the SMSjovens (for adolescents) and SMSeducadores (for parents/guardians) programs, in a blended format, that is, a in-person format with the access to a web platform.

In this sense, a search began for a company specialized in the development of web platforms, and Codepoint was selected. We aimed to develop a responsive platform that included an open access area for the community in general and two reserved access areas for the two SMS programs and their respective participants: the SMSjovens and SMSeducadores.

We also wanted Codepoint to develop interactive resources (namely videos, games, comics, forums, quizzes, graphics and records), based on the scripts of texts and instructions that the team of specialists at UC produced for all these features, which would be placed in areas with restricted access, especially the SMSjovens program.

It was also intended that Codepoint would develop a gamification component, in the SMS eSaúde(eHealth) platform, in the SMSjovens program, with the collaboration of the UC team, especially the UC project team member from the Software Engineering area, so that the adolescents would earn points, gems and crowns for their participation in the programs and associated tasks (e.g., games, records).

SOLUTION

How did you select this vendor and what were the deciding factors?

The decisive factor in choosing Codepoint was the quality/price ratio, as the company had a very clear advantage in this aspect compared to other national companies we contacted.

Besides that, the first contacts with Executive Director of Codepoint were very important, as she gave us confidence and led us to believe that the company would be competent and would help us achieve our goals and expectations regarding the platform.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The SMS project wanted a responsive platform that adolescents, guardians/parents and users of SMS programs could use in the program sessions and between sessions. Initially, the concept of the SMS eSaúde platform was presented to the Codepoint team and its visual identity was discussed.

The next step was the development of the landing page, taking into account the desired features and the information we would like to be introduced. The SMS project sent all the necessary texts, to be introduced by the Codepoint team in the back office that was developed by them.

Thus, during the development of the platform, the SMS team sent the audios of mindfulness and compassion, so that they could be introduced into the SMS eSaúde platform, and the scripts of graphics/charts, videos, games, quizzes and comics so that they could be there implemented.

Throughout the process, regular feedback was given on the development and progression of the platform's features, with frequent discussion of ideas and discussion of implementation options.

How many people from the vendor's team worked with you, and what were their positions?

The SMS team had a closer contact with SMS manager at Codepoint and with Codepoint Executive Director, who attended regular meetings with the SMS team about the SMS eSaúde platform. At the beginning of the development of the platform, we also had a close contact with Designer at Codepoint who was responsible for the graphic part of the platform.

In some meetings we also had the presence of Programmer at Codepoint to clarify doubts about the programming of the platform and its execution time. At the end of the backoffice development, we also had a meeting with another codepoint team member who explained to us all the backoffice functionalities and clarified the doubts that the SMS project team presented.

In addition to the aforementioned elements, we know that other people from the Codepoint team contributed to the final result of the SMS eHealth platform.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The SMS eSaúde platform is currently being used by adolescents in the 7th grade of two schools in the municipality of Figueira da Foz covered by the SMS intervention. From the feedback obtained, we believe that this platform is an added value to its users, making the contents of SMS programs more appealing.

In the near future, we intend to present the platform itself and indicators of outcomes, in the media and in the scientific community, after the University of Coimbra has ensured its protection in terms of patent and copyright.

Until that moment, the use of the SMS eSaúde platform in the two schools targeted for intervention is restricted and experimental, and it happens in students who frequent the SMS programs and are authorized by their respective parents to use the platform. The project team is therefore waiting for this “green light” from the UC to promote a more massive use of it and, in coordination with the Codepoint team, to publicize it.

Describe their project management style, including communication tools and timeliness.

Codepoint showed great availability to hold online meetings with the project team, weekly and whenever necessary, presenting ideas and solutions to the challenges that were posed. Additionally, by email and by telephone, questions and doubts from both parts were clarified and the progress of the work was presented. We believed that Codepoint revealed simple and effective management and communication model.

What did you find most impressive or unique about this company?

The availability of the team to solve the challenges/problems posed, as well as meeting the expectations of the SMS team.

Are there any areas for improvement or something they could have done differently?

We believe that there is always a way to improve our work. However, we are very satisfied with the work carried out by Codepoint and the product developed. Therefore, the company Codepoint is a company that we highly recommend for the development of responsive platforms integrated into projects with objectives and challenges similar to those of the SMS project.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and CEO of a small startup company. We created a learning experience management tool with all the features and functionalities needed for social learning within corporate organizations. Instead of watching videos or getting micro-learning nuggets, users get input from the platform, apply it, and then get feedback from sources around the system who can see them doing the work.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codepoint?

I’d been working with a partner that wasn’t delivering on time and quality, and the platform they offered wasn’t state-of-the-art, so I reevaluated and decided to change providers.

SOLUTION

What was the scope of their involvement?

Codepoint took over the development of our web and mobile applications and rebuilt them in a new technology platform. They were also in charge of the UI/UX design.

For the web app, Codepoint created the front- and backend. The backend includes client management, content management and creation, publishing, and high-performance learning journeys. As for the mobile app, the team built it for both Android and iOS. They developed the frontend and added functionalities that support digital communities, actionable feedback, and development journeys for our users. 

Other features they added to the app include creating groups that can manage themselves and adding coaches that we can assign to those groups. The team also developed an authoring tool where experts can create fast learning journeys, focusing on the transfer from knowledge to practice or applied behavior. Codepoint still handles new feature launches whenever the need comes up.

Additionally, Codepoint has helped us with web design and to set up our website. Right now, we’re in the early stages of development for a new culture survey tool they’ll build for us.

What is the team composition?

The team composition varies depending on how many features we’re implementing. Right now, we’re working with three people from Codepoint, including a senior architect and developers. 

How did you come to work with Codepoint?

Our previous partners were also in Portugal, and when looking for new developers, we didn’t want to change the region because I was comfortable with the work culture. I researched with a friend who’s an IT consultant, and we identified a few companies in Portugal, from very big to small, so I had a broad range of options to talk to. Within a week, I’d interviewed around 12 companies. 

From that process, we selected Codepoint because they were a smaller company, very flexible, and client-oriented. We got the feeling that they’d put in in the center, and their planning was very agile. 

How much have you invested with them?

So far, we’ve spent around $100,000. 

What is the status of this engagement?

We started working together in August 2018, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The system Codepoint built is much faster, more reliable, and easier to develop and evolve. Additionally, the authoring tool is extremely easy to use. We’ve raised a few hundred clients and up to 2,000 end-users in the last year; we’re a B2B provider, so we sell our product to trainers and not directly to end-users. 

Both our clients and end-users say the platform is extremely user-friendly. Users don’t need explanations or tutorials; they can open the app, start playing around, and within 20 minutes, they know exactly what they need to do.

Since it’s software, the platform crashes occasionally, and there are bugs sometimes. Codepoint works on bugs immediately whenever we flag them as urgent. Otherwise, we discuss minor bugs in our meetings.

How did Codepoint perform from a project management standpoint?

They’re very good at project management. We’re using the Agile methodology, and we don’t have overarching deadlines. Instead, we periodically define what we’re capable of financing and what we can achieve in sprints with those resources. Codepoint always ends each sprint with the goal achieved, so I’m very happy with them planning-wise. 

We have a weekly planning meeting via Zoom and Skype where everything is very transparent and lean, and they have their own customer management tools. I always know where I am regarding what they do and the cost of their work; our contact is very reliable.

What did you find most impressive about them?

Codepoint delivers high-end products that work. I’m also impressed by how they connect and work with us. They’re not just our supplier — they’re part of our team. 

Overall, working with Codepoint is very nice; they’re open, transparent, and responsive. They have some very cool senior developers, and they also bring in new people they coach. We must always have more than one person working on the project in case something happens, and they take this very seriously.

Are there any areas they could improve?

I don’t see that they need to do anything differently. Of course, for a startup, pricing is always a concern. However, I think Codepoint’s prices have been pretty fair from my point of view. 

Do you have any advice for potential customers?

To work with a software developer in general, you should have an idea of what you’d like to achieve and how and then identify the right partner. For a mobile app like ours that is lean and achievable within a few months or a year, Codepoint is a perfect partner.

BACKGROUND

Introduce your business and what you do there.

I am the CEO of Reformas Na Suiça. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Codepoint?

We needed help streamlining our administrative processes. 

SOLUTION

What was the scope of their involvement?

Codepoint has developed a web-based platform from scratch to simplify our administrative processes and address administrative problems — they develop simple, efficient solutions to fit our needs. 

What is the team composition?

We work with 3–4 teammates from Codepoint.  

How did you come to work with Codepoint?

I conducted a Google search to find entrepreneurs to create this platform and found Codepoint. After talking with their team and establishing a budget for the work, we hired them. 

How much have you invested with them?

We've invested around €25,000 ($27,000 USD) with Codepoint. 

What is the status of this engagement?

Our engagement with Codepoint began in January 2020, and it's ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Codepoint is fantastic — they've delivered everything I need to improve my business administration processes. My employees really like the platform Codepoint delivered because it's easy to work with and very fast. We've definitely reduced our customer processing time. 

How did Codepoint perform from a project management standpoint?

Codepoint has good project management and we typically communicate through phone calls and emails. 

What did you find most impressive about them?

Codepoint delivers very quickly and there are almost no limits to what they can deliver for me. 

Are there any areas they could improve?

I have nothing for Codepoint to improve. 

Do you have any advice for potential customers?

I'd advise customers to hire Codepoint because their team is excellent and highly motivated — they're easy to work with. 

BACKGROUND

Please describe your company and your position there.

Associação Académica da Universidade do Minho is the representative body of the students of the University of Minho. My position is director for employment and my function is to bring students closer to the labor market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Codepoint, and what were your goals?

Every year we organize the START POINT Summit, the largest fair of employment, entrepreneurship and training at the University of Minho. This year, we wanted to introduce something new and differentiating and for that we contacted Codepoint to help us develop an app that would help the event.

SOLUTION

How did you select Codepoint and what were the deciding factors?

Since the first meeting we felt great empathy for the Codepoint team, for all the availability and interest they showed in this project. It wasn't the cheapest option, but it seemed to us to be the best option and ended up justifying it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To start, we had a meeting to define the project goals and align milestones. Starting the project, we were presented with wireframes with the app design. After being approved, several students were interviewed in order to understand if the design made sense and if it was really intuitive and interesting for the final user.

Next, we moved on to the development of the mobile app, and when this stage was over, the necessary tests were performed in order to ensure that everything was ready for the final launch.

How many resources from the Codepoint team worked with you, and what were their positions?

Three people worked directly with us. Me and Andreia, as CEO, were the connection between the two entities. Rita, the project manager, received all of our feedback regarding the product development and ensured that at the next meeting all of our suggestions were guaranteed.

Finally, Júlia was responsible for the design of the mobile app and it was through her that we handled the wireframes and the initial interviews with the students.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Throughout the event, we had over 1500 people and over 1200 downloads. These numbers were only possible thanks to the app developed by Codepoint.

Describe their project management style, including communication tools and timeliness.

Top grade. I have nothing negative to point out, quite the opposite. Since the beginning, the whole Codepoint team always had everything well defined as to what they had to do to achieve the final goal. As for us, They always have an enormous availability and readiness for any requirements and suggestions that we had.

What did you find most impressive or unique about this company?

Seen from the outside, the good, almost family-like atmosphere they have inside the company.

Are there any areas for improvement or something they could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the President of AIS.SC UMinho

Describe what your company does in a single sentence.

Student association

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Codepoint to accomplish?

• Innovation
• Proximity to students

SOLUTION

How did you find Codepoint?

Online Search

Why did you select Codepoint over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned
• Trust

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing an application to support an event related to a job fair

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A reliable application, adapted and suited to the event. Positive feedback from students. Intuitive and clean design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always gave their deliverables on time

What was your primary form of communication with Codepoint?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication and trust that they conveyed from first day

Are there any areas for improvement or something Codepoint could have done differently?

No