ClickGiant

BACKGROUND

Introduce your business and what you do there.

We are an industrial uniform recycler. I am a member manager for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickGiant?

We primarily needed SEO [search engine optimization] work.

SOLUTION

What was the scope of their involvement?

ClickGiant has provided SEO services for us. We're also in the middle of a build for three websites.

How did you come to work with ClickGiant?

We looked in our local area online, within a 150-mile radius. We had a talk with ClickGiant, they answered our questions, and were able to move forward immediately.

How much have you invested with ClickGiant?

We've added a lot of additional work, so it would be hard for me to give an exact figure. It has been above $10,000 per year.

What is the status of this engagement?

We started working with ClickGiant in 2012 or 2013. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

ClickGiant was right on target in the original interview. They told us when we would start seeing results from the work, and we did. Within 90 to 120 days, we started to see improvements in terms of SEO. Typically, if ClickGiant tells us something, they will follow through with it.

How did ClickGiant perform from a project management standpoint?

ClickGiant has responded quickly whenever we have a question and has been on top of the work.

What did you find most impressive about ClickGiant?

I appreciate ClickGiant's consideration. We're limited in our knowledge of the online space. We know our product, but not the website world or online marketing. ClickGiant has looked at things from different perspectives and finds the best solution at the most reasonable rate.

Are there any areas ClickGiant could improve?

Not off the bat. ClickGiant has been outstanding compared to what we've seen while working with other companies.

BACKGROUND

Introduce your business and what you do there.

I’m the director of sales and marketing for Scout Boats, Inc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickGiant?

We were trying to capture more SEO [search engine optimization] based on different terms in order to rank higher in Google searches.

SOLUTION

What was the scope of their involvement?

Their work is mostly SEO, but they also contribute to our blogs.

How did you come to work with ClickGiant?

I knew one of their principals through a marketing company with whom he was previously employed.

How much have you invested with ClickGiant?

This information is confidential.

What is the status of this engagement?

We started working with them about five or six years ago, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’m happy with their work. They got us ranked on page one for several terms. I get monthly reports and they coordinate with our ad agency to ensure the content on our site works well for SEO ranking.

How did ClickGiant perform from a project management standpoint?

ClickGiant communicates well regarding where we are and what our goals are. They perform very well.

What did you find most impressive about ClickGiant?

The price is very fair, and they’re pretty passionate about their work.

Are there any areas ClickGiant could improve?

No.

BACKGROUND

Introduce your business and what you do there.

We are a dental office. I am the owner of the business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickGiant?

Our initial challenge was regarding SEO [search engine optimization]. We've worked with ClickGiant on other areas since then.

SOLUTION

What was the scope of their involvement?

ClickGiant is providing SEO services for us. Within the last year, we've also asked them to develop a new web page for us. We've also started Google AdWords and other online marketing work.

How did you come to work with ClickGiant?

I found ClickGiant through a recommendation from a friend.

How much have you invested with ClickGiant?

The cost of ClickGiant's work is around $5,000 per month.

What is the status of this engagement?

We started working with ClickGiant in 2012. The website has been completed. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Everyone's liked our website, and the marketing campaigns are going well also. ClickGiant has tripled our new patient count within a month.

We used to use snail mail advertising for our multiple locations. It cost us $4,000 per month to mail those out, and their effectiveness had decreased a lot. We stopped using printed ads, but we've increased the number of new patients while spending considerably less.

How did ClickGiant perform from a project management standpoint?

ClickGiant was good in terms of delivering on time and remaining communicative.

What did you find most impressive about ClickGiant?

ClickGiant's people are good at what they do, and they know their product well.

Are there any areas ClickGiant could improve?

ClickGiant could implement some sort of synopsis for their activity. I do receive a detailed monthly report, but a boiled down version with a simple cost per acquisition would be good. This is the only information I'm trying to decipher, based on the reports I'm given. Overall, ClickGiant has given us a great deal, and they're doing what they said they would.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Marquee Limo, a limousine services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ClickGiant?

We're working in a very competitive industry, where a large number of our leads are generated through the Internet.

SOLUTION

What was the scope of their involvement?

ClickGiant provided full-stack digital marketing for our company. Their involvement includes web design, pay-per-click, SEO [search engine optimization], and blog work. Our old website was outdated so ClickGiant rebuilt it four years ago. Now, we're in the process of redesigning it again in order to have a continuous rebranding.

How did you come to work with ClickGiant?

I found ClickGiant through positive word of mouth. A friend had done some business with them in the past for a larger company than mine and said some good things about them. I gave ClickGiant a try and we've been happy since then.

How much have you invested with ClickGiant?

The cost of ClickGiant's work is between $1,200 and $1,500 per month.

What is the status of this engagement?

We started working with ClickGiant five or six years ago. We have an ongoing relationship.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I've been very happy with the website built by ClickGiant. I've seen some updates for the new one that is currently in the pipeline. We've gotten a lot of positive feedback in terms of web design, and we rank well on all search engines. Charleston is a big market for transportation, but we're faring well for all the terms we're going after.

How did ClickGiant perform from a project management standpoint?

I can send ClickGiant an email with a question and receive an answer within the same day. I ask them a lot of strange questions. If they don't have an answer immediately, they'll get back to me quickly.

What did you find most impressive about ClickGiant?

ClickGiant's people are good listeners. We sit down with them once a year in order to talk about where we are and what's happening. ClickGiant has processed all of our update requests quite well.

Are there any areas ClickGiant could improve?

I have realistic expectations in terms of what I can expect from SEO. I've gotten many first and second positions, which I'm happy with, so I don't have any complaints. I would like to be first on everything, but this is impossible since companies like ClickGiant are working for my competitors.

BACKGROUND

Please describe your company and position.

I am the Marketing and Social Media Manager of Frankie's

Describe what your company does in a single sentence.

Frankie's is an amusement park with 5 locations in the Carolinas. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ClickGiant to accomplish?

• Better rankings on searches
• Maintain rankings
• Google ads to drive more people to our business

SOLUTION

How did you find ClickGiant?

Online Search

Why did you select ClickGiant over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from ClickGiant were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were not ranking at any of our locations for the many key search topics for our businesses. Our goal was to improve our rankings at all locations. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Drastically improved search rankings at all locations as well as an increase in sales. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clickgiant has been super to work with. They are easy to reach and they are always responsive. We couldn't be happier with ClickGiant's services and the results we've achieved.

What was your primary form of communication with ClickGiant?

Virtual Meeting

What did you find most impressive or unique about this company?

The fact that I can get on the phone or get a quick email response with the owner anytime I have a question or concern. Also the bang for the buck. Their pricing is fair and they deliver on the service they provide. 

Are there any areas for improvement or something ClickGiant could have done differently?

We have zero complaints! 

BACKGROUND

Please describe your company and position.

I am the CEO & Scientific Director of Turtle Love

Describe what your company does in a single sentence.

Wildlife conservation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ClickGiant to accomplish?

• Enhance web traffic
• Enhance website
• Attract more clients

SOLUTION

How did you find ClickGiant?

Online Search

Why did you select ClickGiant over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ClickGiant were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Redesign and Development

Objective: Create a visually appealing, user-friendly website that reflects Turtle Love’s mission and encourages donations and volunteer sign-ups.
Tasks:Designed a modern, responsive website with a focus on ease of navigation.
Incorporated storytelling elements, professional imagery, and streamlined calls-to-action (CTAs) for donations and volunteer registration.
Developed a blog section for sharing conservation updates, educational content, and success stories.
Ensured the website was fully optimized for mobile and desktop users.
2. Content Creation and Optimization

Objective: Establish Turtle Love as an authority on sea turtle conservation and attract organic traffic.
Tasks:Conducted in-depth keyword research relevant to conservation, ecotourism, and volunteer opportunities in Costa Rica.
Created compelling, SEO-friendly content for key pages, including "About Us," "Get Involved," "Donate," and the blog.
Developed content highlighting Turtle Love’s unique approach to conservation and its alignment with the UN’s Sustainable Development Goals.
Wrote targeted blog posts to capture search intent for queries like "How to volunteer for sea turtles in Costa Rica" and "Sea turtle rescue efforts."
3. SEO Strategy and Implementation

Objective: Drive organic search visibility and increase traffic from conservation-minded audiences.
Tasks:Optimized on-page SEO, including meta titles, descriptions, header tags, and internal linking.
Performed technical SEO fixes to improve site speed, indexing, and mobile-friendliness.
Conducted competitor analysis to refine keyword targeting.
Built high-quality backlinks from relevant, authoritative sources in the conservation and ecotourism sectors.
4. Analytics and Reporting

Objective: Track and measure success to refine strategies.
Tasks:Set up Google Analytics, Search Console, and other tracking tools to monitor website performance.
Delivered monthly reports detailing web traffic, keyword rankings, backlink acquisition, and form submissions.
Used data-driven insights to refine content strategies and identify new opportunities for growth.
5. Volunteer Recruitment and Donation Funnel Optimization

Objective: Maximize volunteer sign-ups and donations through clear, engaging CTAs.
Tasks:Designed intuitive forms for volunteer applications and donation processing.
A/B tested different layouts and CTAs to improve conversions.
Created automated email follow-ups for volunteer inquiries and donor acknowledgments.
 
Key Deliverables
Fully redesigned, responsive website tailored to Turtle Love’s mission and goals.
SEO-driven content for key pages and blog posts, targeting high-impact keywords.
Comprehensive SEO implementation, including technical fixes, keyword targeting, and link building.
Monthly analytics reports tracking traffic, rankings, and conversions.
Optimized volunteer sign-up and donation funnels to increase engagement and conversions

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Web Traffic

Outcome: Website traffic increased by 128% over the course of the year.
Impact: More visitors discovered Turtle Love’s mission, resulting in a broader reach to conservation-minded individuals and potential supporters worldwide.
2. Improved Search Rankings

Outcome: Turtle Love now ranks on the first page of Google for highly relevant keywords, including:"Costa Rica sea turtle conservation"
"Costa Rica sea turtle rescue"
Impact: This visibility attracted organic traffic from people actively searching for sea turtle conservation opportunities, volunteer programs, and information.
3. Increased Volunteer Engagement

Outcome: A steady increase in volunteer request form submissions over the year.
Impact: More individuals are signing up to help with Turtle Love’s conservation efforts, providing vital support for the organization's programs.
4. Enhanced Online Donations

Outcome: The redesigned website’s donation funnel has led to a noticeable rise in online contributions (exact figures available from internal tracking).
Impact: Greater financial resources to support Turtle Love’s conservation projects and community outreach programs.
5. Improved Website Performance Metrics

Outcome: Significant improvements in key website performance metrics:Bounce Rate: Reduced as visitors found the website more engaging and easier to navigate.
Session Duration: Increased as users explored the website and read more content.
Page Load Speed: Optimized to meet SEO best practices and enhance user experience.
6. Expanded Global Reach

Outcome: Increased traffic from international visitors, particularly from regions like North America and Europe.
Impact: Broader appeal to eco-conscious travelers, volunteers, and donors from around the world.
7. Strengthened Brand Authority

Outcome: Turtle Love is now recognized as a trusted authority in sea turtle conservation, thanks to content optimized for both SEO and storytelling.
Impact: Higher engagement on blog posts and other educational resources, helping spread awareness about conservation issues and solutions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Click Giant demonstrated exceptional project management throughout the entire collaboration with Turtle Love. They maintained a clear and organized workflow, ensuring that all tasks were prioritized effectively and delivered on schedule. Every milestone, from the initial website design to monthly SEO updates and reporting, was met on time, thanks to their proactive approach and adherence to realistic timelines. Communication was seamless, with regular check-ins to provide updates and gather feedback. The team responded promptly to questions, concerns, and requests for adjustments, showing a genuine commitment to meeting our needs. Their flexibility was evident in how they adapted to the unique requirements of a nonprofit, incorporating our feedback to emphasize storytelling and making revisions quickly to align the content with our mission and values. When challenges arose, such as technical SEO issues, they addressed them proactively, keeping us informed and offering clear solutions. Additionally, they provided thoughtful recommendations for new opportunities, like blog topics and outreach strategies, to help us maximize results. ClickGiant was not just a service provider, but a true partner in advancing Turtle Love’s mission.

What was your primary form of communication with ClickGiant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Click Giant was their ability to seamlessly combine technical expertise with a deep understanding of our mission. Their unique approach went beyond standard SEO and web design—they truly took the time to understand Turtle Love’s goals, audience, and challenges. This allowed them to create a website and strategy that not only delivered impressive metrics but also resonated with people who care about conservation. Their storytelling-focused content felt authentic and helped amplify our message, while their ability to rank us on the first page for key conservation-related terms showcased their technical excellence. Additionally, their proactive communication, responsiveness, and genuine passion for helping nonprofits set them apart. It wasn’t just about delivering services; it was about partnering with us to make a meaningful impact.

Are there any areas for improvement or something ClickGiant could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Project Manager of Dubai Euro Real Estate

Describe what your company does in a single sentence.

We are the Real Estate Company, that launch Crypto Project

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ClickGiant to accomplish?

TOP 5 of Google

SOLUTION

How did you find ClickGiant?

Referral

Why did you select ClickGiant over others?

Referred to me

How many teammates from ClickGiant were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main aim is to be in the top 5 on Google for real estate tokenization keywords

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are in top 5 in Google 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From the very beginning of my communication with the team, I was impressed by their professionalism and attentive approach to clients. They listened carefully to my wishes and proposed solutions that fit my business perfectly.

What was your primary form of communication with ClickGiant?

Virtual Meeting

What did you find most impressive or unique about this company?

The results exceeded my expectations, and I saw visible growth on my site.

Are there any areas for improvement or something ClickGiant could have done differently?

The work was completed on time, and I was always kept informed thanks to regular reports and updates. I especially want to highlight how easy it was to communicate with their staff — they were always ready to help and answer all my questions. 

BACKGROUND

Please describe your company and position.

I am the President of Palmetto Environmental Solutions

Describe what your company does in a single sentence.

Specialty Trade Contractor for Mold Remediation and Mold Prevention.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ClickGiant to accomplish?

• Increase SEO rankings

SOLUTION

How did you find ClickGiant?

• Online Search
• Referral

Why did you select ClickGiant over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from ClickGiant were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ClickGiant reworked our existing website to optimize for SEO, including adding a monthly blog.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our SEO has increased tremendously since ClickGiant started.  We now receive as many calls with Google Ads turned off, as we did previously spending thousands per month on Ads. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ClickGiant does a great job.  They're responsive, easy to work with, and a wonderful team.

What was your primary form of communication with ClickGiant?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I love that ClickGiant is so easy to work with.  They're understanding of my busy schedule, and do so much work behind the scenes.  Our setup is that they proceed with work, and I'll approve/adjust later as needed.  This keeps the work from being stopped waiting on my schedule.  They're very responsive, and do impressive work.

Are there any areas for improvement or something ClickGiant could have done differently?

No, I love their services.

BACKGROUND

Please describe your company and your position there.

I’m a sole practitioner in a busy family law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ClickGiant?

I needed to redesign our website and an ongoing search engine marketing strategy.

What were your goals for this project?

I wanted a professional and user-friendly website to attract new clients and provide information to the current ones.

SOLUTION

How did you select this vendor?

They were referred to me by a trusted source.

Describe the scope of their work in detail.

They fully developed a new site, handled some photography, and provide ongoing marketing for my firm.

What was the team composition?

I worked directly with ClickGiant’s owner and his team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve experienced continued growth in the legal field.

How effective was the workflow between your team and theirs?

We haven’t had any issues.

What did you find most impressive about this company?

Their quick turnaround time is remarkable.

Are there any areas for improvement?

It would be helpful to see on paper their range of services and the costs associated with the different areas of work.