What evidence can you share that demonstrates the impact of the engagement?
What everyone needs to know about them is that they go in, and they research. They research the company and look for its potential. We’ve been around for many years now and we’ve spent a lot of money on PPC.
We don’t spend a dime anymore for any PPC advertising because we’ve seen such great success so far. The people who have found us have done so organically, which may be because of where the world is right now.
But we can also see that it’s because of ClickGiant’s work on building our organic traffic by putting a lot of relevant information on our website. They’ve put together material that is helpful not only to those who are reading it but also to our traffic.
How did ClickGiant perform from a project management standpoint?
Their project management is smooth. I don’t even have to deal with them because it’s just that smooth. Every Monday or Tuesday, depending on how the week is going, they submit content for me to review.
If I need anything fixed, I send them an email and they usually get it done within a day. Once they give me the revised version, they go in and upload it for me. It’s very seamless. They do their job very well, so I don’t have to manage them.
What did you find most impressive about them?
The upfront research that ClickGiant provides is great. They are less corporate-like. They take the time to focus on what they can do for us and do the research, rather than talking about their line items and how they work, which is what most businesses tend to focus on.
Jerry and his team approached me with what they could do for me. I can tell that they care about how they’re going to perform, rather than the billing. This is very unique with third-parties these days.
Are there any areas they could improve?
No, I have no suggestions. They’ve been great, and we’re dealing with over-success at this time. Everyone at ClickGiant has been great to work with.
Do you have any advice for potential customers?
Give them a chance. You have to take a leap of faith because you’re paying for six months without seeing any direct traction because that’s just how it works. They’re very honest, so if they believe that they can do something for you, make sure you trust them.