Classic Informatics

Please describe your company and your position there.

I’m a digital project manager at an e-commerce company that specializes in home storage solutions for outdoor spaces.

For what projects/services did your company hire Classic Informatics Pvt. Ltd.?

We initially hired them to rebuild our website. Since the completion of the project, we’ve continued working with them for ongoing support and updates.

What were your goals for this project?

We wanted to provide a better customer experience and clean up our code.

How did you select this vendor?

We found Classic Informatics by researching top-rated offshore software development companies.

Describe the project in detail.

The project involved a complete WordPress rebuild. Classic Informatics was responsible for strategy, architecture, development, and design. Testing was also a huge part of their role. We’ve continued to work with them for support.

What was the team composition?

We worked with 2–3 developers and a project manager. I acted as a business contact for their project manager.

Can you share any outcomes from the project that demonstrate progress or success?

We were highly satisfied by their stellar work and continue to work with them. Their build is still in place, and we’ve received great feedback from customers. Analytics support our success by showing improved bounce rates. We’ve surpassed our expectations regarding customer experience.

How effective was the workflow between your team and theirs?

Their communication is exceptional. We communicate by phone, Skype, email, and Jira, the last of which keeps us abreast of what's being worked on. This helps us manage our timeline expectations. People might be reluctant to work with an offshore company, but we’ve aligned our schedules. They’re also very responsive.

What did you find most impressive about this company?

They offer a strong degree of consultation and strategy. While you might think they’re just a development shop, they have extensive architecture experience and can help solve a wide range of problems.

Are there any areas for improvement?

Finding more overlapping work hours would be a definite plus.

Please describe your company and your position there.

I’m the CEO and founder of RoamingDuck. We help customers navigate the vacation planning process. We advise travelers in planning their own trips, or we connect them with a personal assistant to put together a customized itinerary.

For what projects/services did your company hire Classic Informatics Pvt. Ltd.?

We’re a startup, so we needed a dedicated development team to bring our service to life.

What were your goals for this project?

We wanted an MVP with an amazing UX for a price that fell within our budget.

How did you select this vendor?

We interviewed eight different teams in three different stages. We ultimately chose Classics Informatics Pvt. Ltd. for their abilities and collaborative skills.

Can you go into detail about the services they provided and the scope of the project?

I provided designs and a prototype; then they handled the front- and backend development using React.js. The team also set up and managed our server.

What was the team composition?

We had a project manager who led a team of developers. After the initial build, they provided a new project manager to fix bugs and make performance improvements.

Can you share any information that demonstrates the impact that this project has had on your business?

We launched the initial beta version on time and stayed within our budget. After some live testing, we requested some changes that resulted in a few more bugs. Classic Informatics Pvt. Ltd. took longer than we expected to fix them, but we still managed to put together a customer-ready product. We’re currently preparing to launch the updated site to show investors.

How was project management arranged and how effective was it?

They efficiently managed every task, paying close attention to deadlines. We communicated regularly through Skype and Asana. They’re based in India, but the language barrier never came into play.

What did you find most impressive about this company?

They genuinely cared about our success. It’s hard to find this trait in an outsourced team, but we clearly shared a common goal throughout this process.

Are there any areas where they can improve?

They’re a well-rounded team, but they understated estimated on occasion. Accurate estimates are almost impossible, but there were a few surprises.

Please describe your company and your position there.

I own a website and app called the Dollar Birthday Club that allows people to send their friends $1 or more on their birthdays. Some money also automatically goes to a charity at the same time.

For what projects/services did your company hire Classic Informatics Pvt. Ltd.?

I originally hired a company in Canada that promised to develop my app and website in 9 months. A year and a half later, it was still not finished and the product was lacking in quality, technology, and the scope was incomplete. I hired Classic Informatics to finish the project.

What were your goals for this project?

To fix and complete my project, while also fixing complex problems within the site. The app also needed completely retooling.

How did you select this vendor?

I selected them because their responses were the most professional, our meetings were always productive, and I could tell that they were excited to help me. They reassured me that my worries were over.

Describe the project in detail.

They fixed web related issues, interfaced and completely reworked our app for Android and iPhone, and then got the apps approved by the AppStore.

What was the team composition?

We had a project manager and a web designer/developer. For app development we had the same—a project manager and a developer.

Can you share any outcomes from the project that demonstrate progress or success?

They fixed every issue and improved our the site in just six months. They achieved what the other company couldn’t, and in a third of the time.

How effective was the workflow between your team and theirs?

It was very effective and very fast. They worked while I slept, due to the time difference, so I always woke up to new work completed and was able to see results from my feedback very fast.

What did you find most impressive about this company?

Their communication skills, use of Basecamp to keep in touch, and ability to get work finished. They stuck to deadlines and are very quick generally. The also listened very to feedback very well.

Are there any areas for improvement?

There are none I can think of.

Introduce your business and what you do there.

I’m a co-founder and the CTO of UdenomBanken. We’re a fintech company providing alternative mortgage loans to unbanked consumers. We give people the opportunity to buy their own homes, after not being given a fair chance by regular banks and mortgage providers.

What challenge were you trying to address with Classic Informatics?

We were creating the first version of our website and wanted to start automating small workflows. We also wanted to build our own application for handling the loan workflow. After a consumer reaches out to us, we find a lender for them, create contracts, and finalize everything from our side.

What was the scope of their involvement?

Classic Informatics developed our platform using PHP. We’ve also worked with some integrations requiring Java and other technologies.

What is the team composition?

They assigned three core developers for our project, along with a couple of ad-hoc resources during peak periods.

How did you come to work with Classic Informatics?

We found them through oDesk (now Upwork). We did try working with some Indian freelancers before settling for Classic Informatics, but they were not as established or professional. We needed an actual software development company to engage with.

What is the status of this engagement?

We started working with Classic Informatics exactly three years ago.

What evidence can you share that demonstrates the impact of the engagement?

We wouldn’t have gotten nearly as far as we did with Classic Informatics had we spent the same amount of money working with a local or nearshore company. Working with Indian developers can come with minor challenges and cultural differences, but based on the product we received for the money and the general feeling we got from the collaboration, Classic Informatics proved to be a very good partner.

A Danish developer would be closer to us in terms of culture, so we probably could’ve developed the product faster and with higher quality, but we would’ve quadrupled our spend. As a startup, we didn’t have the means to do this. We’re happy with the value for money we got from Classic Informatics.

How did Classic Informatics perform from a project management standpoint?

The nature of our business is a bit complicated in terms of legal aspects and calculations, so we needed to onboard and maintain the same development team. Apart from changing our key account manager on one occasion, Classic Informatics was able to maintain the same three-person development team across our three-year collaboration. The team is small but very efficient, and we like working with them.

We’ve used a few different channels for communication, including Basecamp. It’s the standard tool used on Classic Informatics’ side as far as I know. We also use Skype for the daily workflow. It has been easy to get a hold of their developers and managers depending on our needs.

What did you find most impressive about them?

They’re a caring company that makes an effort to keep employees happy. I visited them onsite and met with their CEO. I also visited the development team, which is located one hour away from New Delhi. It became clear to me that there’s a good philosophy behind the whole company, which flows directly back to the client.

We’ve never had any misunderstandings. They have a great attitude and I find this to be a positive and unique quality.

Are there any areas they could improve?

I advise them to keep up the good work and explore new technologies. The team should be a bit more proactive in recommending new types of solutions and applying them throughout the project. This is important to do when building a product across many years while keeping its performance sharp.

Please describe your company and your position there.

I'm the digital and creative services manager for a nonprofit publishing organization.

For what projects/services did your company hire Classic Informatics?

We needed website maintenance and development using Magento, server and platform upgrades and maintenance, and search engine installation and customization. We also needed to clone a WordPress site and set up its server.

What were your goals for this project?

We aimed for quality, excellent performance, and a timely launch.

How did you select this vendor?

We found them online. They built a small web app for us and we liked their work, so we contracted them for our larger scale projects.

Can you go into detail about the services they provided and the scope of the project?

The largest undertaking was the build and maintenance of a Magento Community Edition website.

What was the team composition?

They assigned a team lead that has a broad skill set and is great to work with. He’s brilliant at managing and executing the work while being responsive. Their team is highly talented and able to accomplish large amounts of work with about five people.

Can you share any information that demonstrates the impact that this project has had on your business?

We wouldn’t have web revenue without a functional, performance-based website. Their team supported us completely throughout the development and refinement of the site and truly felt like an extension of our company.

How was project management arranged and how effective was it?

They held daily calls with us depending on the stage of the project and we would meet twice a week during maintenance mode. We used an agile project management style.

What did you find most impressive about this company?

Their client engagement and breadth of knowledge were noteworthy. They’re a great company that employs only the best people.

Are there any areas where they can improve?

The only criticism I have is that they do exactly what you ask them to do. It would be helpful if they would explore alternative solutions for bug fixes or dig deeper into a solution so that it is completely solved in the first phase.

Please describe your company and your position there.

CTO of ROOMZ SA. ROOMZ offers powerful yet simple features to help you optimize the use of your shared spaces.

For what projects/services did your company hire Classic Informatics, and what were your goals?

Web Development using React as javascript framework

How did you select this vendor and what were the deciding factors?

I've found Classic Informatics on Internet

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We integrated a developer in our development team. This person is developing the Frontend side of the application

How many people from the vendor's team worked with you, and what were their positions?

1

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The features are delivered on-time and with good quality

Describe their project management style, including communication tools and timeliness.

SCRUM process, including a daily communication

What did you find most impressive or unique about this company?

They are collaborative, and they deliver high-quality work.

Are there any areas for improvement or something they could have done differently?

None

Please describe your company and your position there.

Developer of innovative self-service solutions for HR, Purchasing, Subcontract project management and beyond for construction industry and other markets.

For what projects/services did your company hire Classic Informatics, and what were your goals?

To add more bandwidth to our development team with dedicated resources we could work with on an ongoing basis.

How did you select this vendor and what were the deciding factors?

We needed a vendor which really understands technology and has the technical ability to work across multiple software environments, languages and the capacity to add resource as required.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Development of new features which integrate with our core code using PHP/JS along with AWS

How many people from the vendor's team worked with you, and what were their positions?

Mostly one or two at a time - senior developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The approach has worked well for us, their teams have spent time to fully understand our development processes, database design and enabled us to launch new features.

Describe their project management style, including communication tools and timeliness.

Regular communication with their team via Skype/Email and use with Jira. They always do their best to hit deadlines and are good to communicate issues if/when the arise.

What did you find most impressive or unique about this company?

They're very technically capable and enthusiastic. Their good communication has enabled us to use this service like its part of our own team.

Are there any areas for improvement or something they could have done differently?

Overall we're very satisifed with the work done so far so I'd just say to keep working closely with us to help make a great product so we all benefit.

Please describe your company and your position there.

I am the Vice President of a telecommunications company

For what projects/services did your company hire Classic Informatics, and what were your goals?

Classic Informatics did an excellent job with creating our new website in addition to marketing it so that it now has excellent organic search results on Google among other sites.

How did you select this vendor and what were the deciding factors?

We searched online for web developers. Classic was responsive, cost-efficient, and they listened to our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an initial discussion by phone to discuss our needs. They provided a quote that was reasonable and competitive and we appreciated their focus on marketing.

How many people from the vendor's team worked with you, and what were their positions?

A project manager along with 3+ website developers among others I believe behind the scenes.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We receive multiple submissions to our website each day now.

Describe their project management style, including communication tools and timeliness.

Basecamp was utilized to communicate between all parties. We found it very easy to use and track progress.

What did you find most impressive or unique about this company?

They've provided us with an excellent product that will flourish for years to come we believe.

Are there any areas for improvement or something they could have done differently?

Any hiccups were quickly fixed with no affect on the site's performance.

Please describe your company and your position there.

I am CTO of the AI company developing apps for the consumers.

For what projects/services did your company hire Classic Informatics?

Android development

How did you select this agency and what were the deciding factors?

Quality of the candidates and quality of the resources we hired

Describe the project in detail and walk through the stages of the project.

Android UI development

Describe the recruitment process in detail.

They followed interview process we requested. All was well organized, the candidates were ready and prepared.

Can you share any outcomes from the engagement that demonstrate progress or success?

Our Android app in the store generating revenue

How effective was the workflow between your team and theirs?

Very effective. Resources was embedded in our team

What did you find most impressive or unique about this company?

Quality of the candidates, flexible on times and schedules

Are there any areas for improvement or something they could have done differently?

I am very happy with what we have now.

Please describe your company and your position there.

Product Manager - UK

For what projects/services did your company hire Classic Informatics, and what were your goals?

Developing a fully functional, three set of users (landlords/tenants/contractors), property management platform and utilising various sets of APIs.

How did you select this vendor and what were the deciding factors?

Approached by their sales person and deciding factors were; historical deliveries, experience, team set up and fluidity.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Using React/Node the team was quickly set up to match our requirements. Working in an agile environment we were able to get stories prepared, designs ready and get developing in a matter of weeks. The team were on hand to answer questions, assist and respond to feedback v well.

How many people from the vendor's team worked with you, and what were their positions?

Varied according to the requirements of the project. Max 2 FE/2BE and a PM.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

MVP ready on time.

Describe their project management style, including communication tools and timeliness.

Communicating through Skype/Basecamp/Jira the team were ultra responsive to our questions and needs. PM style was very hands on and involved as requested by us.

What did you find most impressive or unique about this company?

Their flexibility and responsiveness were most impressive.

Are there any areas for improvement or something they could have done differently?

A bit more diligent with bug testing but to their credit they have and are working on this.