The Digital Innovation Company

Classic Informatics is a global web development company delivering digital, web and mobile solutions at scale.

We team up with Start-ups, SMEs & Enterprises to build and deliver user-centric products and solutions. We do it by infusing our technical expertise with design-thinking, enabling businesses to transform the way they work. Our approach is backed by agile-centric processes and exceptional engineering minds who excel at what they do.

 

Since our founding in 2002, we’ve expanded to four offices - Delhi, Sydney, London & Chandigarh - delivering an impressive portfolio of over 2000 mid & large-scale projects for customers in 30+ countries. We apply our knowledge and expertise in building meaningful web & apps for a wide range of industries including healthcare, SaaS, retail & e-commerce, Logistics, FinTech, Travel, e-Governance & more.

Our services spectrum include digital enablement, product engineering, UI/UX development, full-stack development, mobility solutions, eCommerce and CMS development, cloud solutions, and digital marketing and growth.

 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2002
Show all +
Gurugram, India
headquarters
other locations
  • Level 20, Darling Park Tower 2, 201 Sussex St
    Sydney, NSW 2000
    Australia
  • 14 Bonhill Street, 6th Floor
    London, LND EC2A 4BX
    United Kingdom
  • Plot No. 14, First Floor, Aeren Building, Rajiv Gandhi Technology Park
    Chandigarh, PB 160101
    India

Portfolio

Key clients: 

Veracode (CA Technologies) Siemens Interdent Fidelity National Financial (FNF) Queens Park Rangers F.C. Crane Co FranklinCovey 360 Med Care Chimu Adventures Hubbed/7-Eleven Department of Education, New South Wales Government MoveMeOn Special EU Programs Body MatchMove

Healthcare Portals for 360 Med Care Image

Healthcare Portals for 360 Med Care

360 Med Care specializes in innovative technology for total knee replacement surgery. 360 works with orthopedic surgeons, providing dynamic, functional, and patient-specific planning and simulation solutions.

Moving from their traditional ways of working from excel sheets to old/legacy platforms, we helped the company build many interesting sub-sites and applications focused on the different segments they took care of,

including one main, a commercial website. In fact, we built their website/applications from scratch. Some of the major portals we managed include: 360med.care (main website) 2. Kneesystems radiology portal 3. Kneesystems DCA - data collection application (entry point of patients) 4. Feedback.kneesystems- for patient feedback management
Robust Job Posting and Search App Image

Robust Job Posting and Search App

AUSBILDUNGSHELD.de is a job platform providing job seekers in Germany a unique opportunity to create professional resumes, apply for apprenticeships, and track their application - all in one place. 

We helped the client with implementing the messaging feature in the app, developing associated white label solutions, and bug fixing. 

Integrated Logistics System for Hubbed Image

Integrated Logistics System for Hubbed

Goal: Helping e-commerce & logistics providers simplify deliveries to home by building a nation-wide network of collection & dropping points in the form of local vendors and larger chains (7-eleven).

Solution: Building an interactive online platform for carrier management that could handle thousands of transactions daily by hundreds of partner networks &

chains.

Outcome: A robust missed-delivery networking in the form of powerful APIs, collection management systems, and tracking.

Mobile App for Exploring Japan Image

Mobile App for Exploring Japan

Overview: Explore Japan app is an easy to use and very interactive platform for learning about Japanese culture, traditions, and lifestyle as well as the Japanese language. It allows easy English to Japanese translation and vice-versa via audio support.

Solution: This app was already out in the market in its native version - which we made a few years back. recently, we helped migrate it

to React Native.
Centralized Property Management Platform for Condexo Image

Centralized Property Management Platform for Condexo

Goals: The customer looked to create an all-in-one platform that could ease landlords and house owners from the complexities of managing different tenants, payments, and maintenance.

This project was already in-progress for Italian audiences and the idea was to bring this innovative platform to the UK.

Solution: We chose the MERN stack to build this application. As it dealt with a

lot of sensitive data like payments and transactions, using MongoDB gave us security and encryption to keep the data safe. Plus, all the transactions are done through a third-party tool, the application does not store any data.
Quote Approval System Automation for Crane Co Image

Quote Approval System Automation for Crane Co

Overview: Crane Co., is a diversified manufacturer of highly engineered industrial products with a substantial presence in a number of focused niche markets. With approximately 11,000 employees working together across 25 countries. Its business segments are Aerospace & Electronics, Engineered Materials, and Control systems.

We helped the manufacturing company with integrated process automation and

reporting system using Microsoft Technology stack.

Outcome: The new intranet platform resulted in better quote management. The customer runs their approval with confidence, organize staff and respond to customers quickly. The customer reported some of the following benefits from the system.

  • Shortened Quote approval cycle by 50%.
  • Closers of quotations increased by up to 5%.
  • Improved decision making for senior management.
  • A unified system that results in less time consumption.
  • Centralized Repository of quotes which is easily accessible.
  • Response time to customers increased.
  • Easy tracking in case of quotations delay.
  • Improved coordination among staff.

 

Robust DE Study Tour App for the Australian Government Image

Robust DE Study Tour App for the Australian Government

Goals: To build a mobile application for the pre-departure portal of DE International. The primary aim of the application is to give valuable information to the students and their parents who are preparing to come to Australia for further education. 

Solution: We helped the customer with a robust and interactive platform for the students (and parents) worldwide.

The app is rich in

features, including an interactive UI with icons and navigation that guide the students about the places and areas near their residence or school, use of Google API to search the nearby areas including hospitals, markets, parks and more, better visibility of what all items are required in packing luggage with the help of informational checklist and a quiz that will allow students to analyze their understanding about the place they are moving in after gaining all the factual data.

 

Dashboard & Business Intelligence Application for Interdent Image

Dashboard & Business Intelligence Application for Interdent

Goal: To get visual insights into financial performance and patient satisfaction via automated reporting

Solution: Creating a reporting software that could manage electronic patient data, insurance processing and automate dental clinical management so the customer won’t have to rely on the Excel sheets anymore

Outcome: A complete Business Intelligence app with

textual & visual reporting which facilitates better decision making, improved business performance, at every level.
Quality Meditation App - Peak Mindful Image

Quality Meditation App - Peak Mindful

A platform using mindfulness content to help increase productivity and alleviate burnout.

This digital app caters to people who have or are scared to nearing a "professional burnout." Peak Mindful curates daily original content, premium digital corporate wellness programs focused on results and habit tracking, and podcast media and coaching for addressing informal situations that are burnout and

productivity-related. 

We helped design and develop the app from scratch - incorporating the entrepreneurs ideas into an app that actually performs.

Fantasy Sports App for Sportito Image

Fantasy Sports App for Sportito

With this app, the client looked to popularize fantasy sports in European and Asian countries.  The customer already had an app for the UK market and wanted to get into the Indian market for fantasy games. Right now they are focusing on soccer but in the future, they will add more games.

Through the Sportito app, a user can create a fantasy team for any of the chosen sport and join a specific room. When the game ends

each user gets his fantasy points and winnings are credited according to the fantasy team created by the user. Users will be able to see the stats of each player in the game as well as each user who participated in the same betting room. Sportito has separate sections to view the rooms user had already joined, leaderboards and official lineups of the live games.

 

Website Development for Zonka Feedback Image

Website Development for Zonka Feedback

About: Zonka Feedback is an Employee & Customer Experience Management Platform that enables businesses to collect feedback and conduct surveys, get real-time reports and take action on the feedback. 

Challenges & Solution: The SaaS-based product company was using WordPress before to host its website, which demanded a lot of integrations, and every facet of marketing was placed at

different places. Overwhelmed by the number of tools and platforms they were using for different facets - for CRM, for SEO, for Project Management, for Social Publishing, for website performance analysis, they looked to centralize their entire inbound efforts for maximum value generation.

HubSpot CMS & Marketing Suite, with its extensive feature list and fully-manageable platform, helped them integrate their website, product and core digital marketing efforts in one place. 

Technologies: HubSpot CMS

Travel Guide App for exploring Bamberg city Image

Travel Guide App for exploring Bamberg city

Goals: The customer looked to build a very helpful digital travel guide for city explorers and culture lovers, helping them start their journey through Franconia’s most beautiful city - Bamberg.

Solution: We developed an interactive, beautiful looking Hello Bamberg app that works for both Android & iOS users. The app is equipped with audio guides, a map of Bamberg, pedestrian

navigation, restaurants/bars guides, and well as activities, you can do while you stay at Bamberg.
Website development for Special EU Programmes Body Image

Website development for Special EU Programmes Body

Goals: Special EU Programmes Body, the EU government organization, looked to create a CMS based website which they could use for publishing crucial EU conference documents and details. 

Solution: We developed this website in Drupal 8 and it uses high-level encryption to protect sensitive data. Additionally, the website has a very robust backend/admin panel allowing users to upload even

very heavy files up to 20-25 MB.

Technologies: Drupal 8, Apache, MySQL and PHP 7

E-wine website for a Brazilian Wine manufacturer and seller Image

E-wine website for a Brazilian Wine manufacturer and seller

Goal: The client wanted a system that was easy to use and easier to process; their prime goal was to make wine-purchasing a feasible process amongst common masses.

Solution: We developed a Magento 2 based, easily accessible e-commerce solution with payment methods affiliated by the Brazilian Regulatory System and loved by the general public. The platform supports English and

Portuguese.

The system vouched for highly secure yet easy-to-use payment methods to ensure customer loyalty. The payment gateways selected should be affiliated by the Brazilian Regulatory System. Thus, affiliated payment methods like MercadeoPogo, Bolateo and Pagbrasil were selected. The checkout process was completely revamped to make it easy to order. The solution now boasts of a single-page checkout system.

Technologies: Magento 2.1 with TemplateMonster- theme, MySQL 5.2, API development & integration

Closing Costs Calculator for  First American Title Image

Closing Costs Calculator for First American Title

Goal: CostsFirst is a fast and interactive mobile app helping users looking to buying, selling or refinancing a home calculate their close costs accurately. The app was already out in the market with Zend Framework as the core technology. The client wanted us to redesign and update the application into the latest technology.

Solution: We redeveloped and upgraded CostsFirst in Angular and

Laravel technology. The new version looks beautiful, has a lot of attractive and easy to use features with a very robust backend. 

The app now supports six different languages and can be operated at any state/county where First American has direct operations.

Technologies: Angular, Laravel (backend), Firebase, API Development, MySQL

Powerful survey web & mobile application for MarketMeter Image

Powerful survey web & mobile application for MarketMeter

Goal: Building a digital-first survey platform to help ASX listed companies gain critical financial market research & corresponding analysis, in real-time.

Solution: We helped the customer deliver the platform in MERN stack. 

This revolutionary web and mobile platform is geared towards easy survey collection and financial market insights. Users can see charts and gauge company

performance relative to their peers on a semi-annual basis. As a plus point, both the web & mobile application is synced. So, the user can easily start filling up the survey form on their desktop computer and complete it on their smartphones, all without losing any data.

Earlier, the research firm used to circulate excel spreadsheets as surveys to their 1000+ contacts via email. Then there were weekly, monthly, and quarterly follow-ups. The respondents are usually the higher-ups who have little to no time to spare to make manual entries onto the excel sheets. 

Overall, the manual survey collection was proving to be a tedious and time-taking task for our customer. They wanted to automate and digitize their survey method. 

Today, the MarketMeter is able to collect data easily from over 1000 ASX listings and 20K+ contacts. 

Technologies: MERN stack (MongoDB, ReactJS, Node.js)

New & Improved Website for RT Media Image

New & Improved Website for RT Media

We helped RT Media revamp their old website into a totally new format including a robust and flexible admin and an equally impressive UI-UX.

Revolutionary loan application management portal Image

Revolutionary loan application management portal

About: UdenomBanken is a mortgage broker that connects borrowers in Denmark with institutional and professional investors. They had been previously working offline and had garnered a respectable number of clients. 

Solution: We built them an easy to use loan application portal geared towards a smoother, secure loaning process, therefore bringing their services online to a wider

audience. 

Open Source PHP Stack was used. Over 20+ different services were integrated to bring seamless experience online. The interface supported Danish and English.

 

Rapidly Deployed Thought Leadership Experience for Franklin Covey Image

Rapidly Deployed Thought Leadership Experience for Franklin Covey

Redesigned and developed the core website and micro-sites in terms of usability scalability with added rich-functionality responsive UI.

Background: The Customer looked to revamp their existing static website to high performance, scalable, dynamic one for enhanced user engagement. Previously, the website was made using a 3rd party module with limited features- a plain content based website with a basic

design and fewer interactive components.

Hence, we were handed the task of redesigning and redeveloping the core website in terms of usability, scalability with added rich-functionality responsive UI.

Solution: To address the challenge and to increase user engagement, we suggested rebuilding the main website using the combination of HTML5, CSS3, and JavaScript. Our project team of two Front-end developers and one UI expert proposed a well-planned wireframe for every single page, keeping details like picture placement, content-placement, interactive plug-ins, animations in mind.

Technologies: HTML5, CSS3, JavaScript

Freelancer  Image

Freelancer

Freelancer.nl is a platform where clients and freelancers meet. Clients place their jobs, view quotes and find the right freelance professional for their job.

E-commerce Website Development for Queen Park Rangers Image

E-commerce Website Development for Queen Park Rangers

About: Queens Park Rangers is one of the most reputed football clubs in England. This project is an extended QPR eCommerce store via which the club promotes football goodies, jerseys and more.

Technologies: Magento 1.x, Sendgrid, Sagepay (payment gateway), MySQL

Healthcare Job Portal for Gulf Specialists Image

Healthcare Job Portal for Gulf Specialists

Gulf Specialists works as an online job portal for Gulf regions. We helped them create a functional and user-friendly website.

Interactive web platform for JustVice Image

Interactive web platform for JustVice

The customer is a global legal solutions provider, helping the clients with high quality legal consulting, technology and support services.

Goals: The client looked to have an interactive system that would connect lawyers and clients digitally. A collaborative platform that would let clients choose a lawyer that suits their requirements best, book an appointment, have live chats, video calls, share

documents, and pay instantly. Additionally, this system would let the lawyers offer their services efficiently.

Solution: Looking at the challenges ahead of us, we suggested building the product from scratch. We chose the Laravel framework as the core technology, which gave us the freedom to create an application as per customer requirements. The custom backend allowed administrators and users to manage content, profiles, service bookings, and payments efficiently.

Outcome: The digital legal platform helped clients interact with renowned lawyers and get their legal issues resolved without being physically present. They could now get their wills and other necessary documents checked and verified online. Users hailing from different countries could now access the system in their own language.

The product opened a new opportunity for the lawyers who could now upload their profiles and offer their services to the interested party easily.

A multi-stack payment system helped resolve the multiple currency and payment mode issues. Users could now pay and get refunded both on their bank accounts and credit cards.

 

BesTTable Image

BesTTable

We helped build BestTable, an online restaurant reservation application where restaurants and users both can do a reservation. Restaurants can keep track of their records, customers, and more.

Robust Bond Application Portal The Surety Syndicate, LLC Image

Robust Bond Application Portal The Surety Syndicate, LLC

A1SuretyBonds is the industry leader in Surety Bond Automation. We helped the parent company build this impressive website catering to prospects in applying for, pay for, and receive their bond in three simple steps.

Fun Dating Website for Christians Image

Fun Dating Website for Christians

Overview: Christian Dating For Free (CDFF) is a dating app for Christian singles. This app was developed in PhoneGap and hosts a pool of contacts to interact with.

This product was already in the market when we took over and we were handed the task to enhance it, add new and intuitive features and manage the large pool of data it contained. This was a dedicated engagement where one of our talented mobile

app specialists worked with the customer as an extension of their own team.

Solution: Taking customer goals in consideration, we created a robust mobile app that could hold a large amount of data to increase user engagement

We implemented Solar search and indexing to fast-track and to create and manage advanced filters

Reviews

Sort by

PHP Sites & Web App Dev for Typing Company

"Their ability to give solutions and actually be part of the process impressed us the most."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2015 - May 2017
Project summary: 

Classic Informatics was hired as a development partner. The team assisted in building PHP interactive sites and a web app. The platforms should be available in over 10 languages.

The Reviewer
 
1-10 Employees
 
Finland
Managing Director, Typing Company
 
Verified
The Review
Feedback summary: 

Despite the complex requirements, Classic Informatics managed to make a breakthrough with the company's project. The end product was interactive, user-friendly, scalable, and free from bugs. Overall, the stakeholders praised the platform. The client looks forward to working with them again.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our platform enables anyone looking to improve their typing speed across different keyboard types in a fun way. I was a project manager to improve our services and games.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

We needed a development partner that could help us with some of our new websites and apps. They were to be built in PHP and we needed an expert who could deliver us quality while meeting deadlines. We looked to have highly robust websites with an interactive engaging frontend - two aspects very essential in any gaming platform.

SOLUTION

How did you select Classic Informatics and what were the deciding factors?

We wanted to work with a company that could offer flexible engagements but with strict deadlines as this project was of limited scope and requirements. We posted our requirements on UpWork and many interested companies approached us with their solutions. Classic Informatics was one of them. As part of our assessment process, we had discussions around similar projects they tackled and their approach towards taking on and delivering projects. They did a good job there.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project scope included developing web application and a couple of other websites. They suggested we go for PHP technology for development. The application required complex features and easy compatibility with different device types and keyboards in over 10 languages.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a PHP developer and Project Manager from Classic informatics.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The end product was very interactive, functioning easy to use. scalable and bug-free- something we were looking from this engagement. We and our users enjoy using this platform and that speaks volumes.

Describe their project management style, including communication tools and timelines.

They are very transparent in their approach. We did discuss almost daily about the project. Any feedback was incorporated on time and deadlines were taken seriously.

What did you find most impressive or unique about this company?

Their ability to give solutions and actually be part of the process impressed me the most. They were not just only ‘developers’, they were actively involved.

Are there any areas for improvement or something they could have done differently?

Actually it’s been a while since our last project, but I have positive memories. I wish them all the best for the future, hopefully we can work again.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom SaaS B2B Product for IT Company

"They make relevant suggestions to the project and bring in their expertise and experience beyond the job at hand."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Mar. 2016 - Ongoing
Project summary: 

Classic Informatics creates a modern-looking SaaS product that is user-friendly, easily managed through an admin panel and has real-time visibility of free trials, sign-ups, customers, and usage.

The Reviewer
 
11-50 Employees
 
Delhi, India
Sonika Mehta
Co-Founder & Product Director, Zonka Feedback
 
Verified
The Review
Feedback summary: 

Classic Informatics' developed platform captured the attention of many customers. As a result, the company's launch was a success. Since then, the team was assigned for the reactivation of the product featuring the latest avatar — which also gained favorable outcomes. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Co-Founder & Product Director for a B2B SaaS product working with small, medium companies and enterprises.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

To develop a SaaS product from scratch which is:

  • Feature-full and easy to use for customers
  • Has an admin panel that is easy to manage for our team
  • Gives real-time visibility of free trials, sign-ups, customers and usage
SOLUTION

How did you select Classic Informatics and what were the deciding factors?

Being a B2B SaaS product, we wanted to built something that was state-of-the-art, looked fresh and modern with a very easy-to-use interface. It was also important to have a smooth process from signing up from trial, to experiencing the software and subscribing online using a payment gateway. We wanted experts in the field to be developing this solution for us.

We picked Classic Informatics as they have the available team for developing our Web Platform as well as the Native Apps on iOS and Android platforms. They also showed us solutions that they had developed for their customers which were very impressive. Their timelines and cost were also competitive and the approach was what impressed us most.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Since this project was built from scratch, we initially had a few meetings for requirement gathering and then a kickoff call to kickstart the project. Classic Team followed the agile methodology and everything was planned for weekly sprints.

We were involved in the Daily Stand Up Meetings which helped us stay clued in with what's happening and pitch in any ideas we had. Every Friday was a review meeting where we did a run-through of the project and deliverables so far. It really helped us stay on time for the project. We did have a few changes in between the project, which was incorporated by the team pretty smoothly.

How many people from the vendor's team worked with you, and what were their positions?

We worked with around 10 people on the team. A project manager was assigned to us which made coordination very easy and effective. We also worked with the lead designer from the Classic Informatics team for all the Web and Tablet Application mockups and we continue to work with the Digital Marketing team on an ongoing basis.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our product has been quite successful in the market and we have also together with the Classic team relaunched the product in a new avatar recently which is getting good transaction in the market.

Describe their project management style, including communication tools and timelines.

We followed the agile methodology right from the start. A project manager was assigned to the team. The project was managed through Jira. High level discussions were handled on Basecamp. For daily communication, the team and we used Slack.

What did you find most impressive or unique about this company?

Besides having a great and competent team, what we really love about Classic is that they are contributors and partners instead of just being vendors for your project.

They make relevant suggestions to the project and bring in their expertise and experience beyond the job at hand. This really helps you know that they're involved and really care about the work they're doing.

Are there any areas for improvement or something they could have done differently?

We've been pretty happy with all the work carried out by the Classic Team for us so far.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Apple & Cherry Company

"The company delivered exactly what they promised."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - May 2020
Project summary: 

An apple and cherry company hired Classic Informatics to develop a mobile app for their employees and streamline internal operations.

The Reviewer
 
201-500 Employees
 
Orondo, Washington
Paul Kinser
CIO, Auvil Fruit
 
Verified
The Review
Feedback summary: 

The company is very satisfied with the performance of the app and the way it has affected their business. The team took the inital design proposed by the company and made it more professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CIO of an apple and cherry company with over 2,000 acres of fruit. We employ approximately 200 employees and flex to over 2,000 during peak times.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics?

We hired Classic Informatics to develop a mobile app to replace a paper based system in the orchard. The app needed to function off-line and sync the data up to our centralized database whenever a connection was made on the phones.

We have approximately 50 users currently using the app throughout all of our ranches and locations and it is viewed by everyone as a huge win for our organization.

What were your goals for this project?

We wanted to be able to provide more real time data and eliminate duplicate data entry from our old paper based system.

The app allows users to sign in by scanning their employee badge and scanning and entering in relevant data from the orchards. The app reduced the data entry significantly and also allowed data to get to the right individuals to make meaningful business decisions very quickly.

SOLUTION

How did you select Classic Informatics?

We tested Classic Informatics with this app to see how the off shore development process would work. It has been a huge success and we are currently in the process of setting up additional projects and work with Classic Informatics. I am optimistic about our future projects.

Describe the project in detail.

Once we determined to proceed with Classic Informatics, we provided a detailed Functional Design Document that specified exactly how we wanted the app to be developed. We created the database and Classic Informatics created the stored procedures, API, and x code for the app.

Our project started pre COVID-19 and they adjusted very well to the changing work environment and continued to provide excellent service and development work. It really helped to have the functional design document completed before starting our engagement as it spelled out exactly what we wanted.

What was the team composition?

I worked directly with the project manager from Classic Informatics. He was extremely professional and responsive. He worked with developers, QA and database professionals, but my interaction was almost entirely with the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been using the app for approximately 5 months and our company is very excited about the app. It has been a wild success and our users are now coming up with ideas for additional apps.

How effective was the workflow between your team and theirs?

The project manager we were assigned was easy to work with. We communicated mainly over email (as that is my preference) but also had video conferences once per week or more if it was needed.

What did you find most impressive about this company?

The company delivered exactly what they promised. I provided initial screen design and they improved upon the design to make it look more professional. Great work!

Are there any areas for improvement?

I was satisfied with the work and hope future projects will go as smoothly. They set the bar high in our initial project.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Salesforce Instance Implementation for Legal Services Firm

"Larger projects are discussed, prices, scheduled, and implemented according to schedule."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2019 - Ongoing
Project summary: 

Classic Informatics was employed to modify the Salesforce Instance, allowing it to run smoothly. The team utilized fax integrations, Zapier, and API to complete the features of the system.

The Reviewer
 
1-10 Employees
 
Berlin, Germany
Daniel Hoffmann
Founder, FAMILIARA GmbH
 
Verified
The Review
Feedback summary: 

The team delivered difficult Salesforce Instance tasks at a reasonable price. They are technically proficient, sociable, and determined — facilitating a successful engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder and board member of a legal tech business in the German elderly care space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

We hired Classic Informatics for implementation of a rather complex Salesforce Instance.

SOLUTION

How did you select Classic Informatics and what were the deciding factors?

We pitched multiple potential agencies that we found through Upwork and Classic Informatics left by far the most professional and competent impression.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At first, our existing Salesforce implementation had to be understood by the team of Classic Informatics and modified to operate properly. Based on this, we then defined a long list of feature requests - some straight forward configurations and some more complex workflows and integrations of various other web services within the Salesforce.

We use fax integrations, Zapier connections, and direct API connections from and to salesforce. Also, we generate custom documents based on complex data points within our system and have our full invoicing within Salesforce.

How many people from the vendor's team worked with you, and what were their positions?

We work with one team lead and one developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the help of CI, we manage to operate our business with very low cost for IT support and development.

Describe their project management style, including communication tools and timelines.

CI has a very solid project management competence. Larger projects are discussed, prices, scheduled and implemented according to schedule. In some cases, timelines are exceeded but that is mostly due to changes in feature requests from our side.

What did you find most impressive or unique about this company?

The general wok ethic of the CI team is really great. Everyone is very professional, always friendly and diligent. Even in more hectic times, work has always been completed reliably and if necessary, after hours have been worked without any complaint.

Are there any areas for improvement or something they could have done differently?

No. We are really happy and can only highly recommend the CI team. We really like to work with Jayant, Komal and Hassan and hope that we will continue to work with them in the upcoming years.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already done so.

Website Development for Online Tech Business

"I think the quality for the price they offer impressed us the most."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Mar. 2017 - Ongoing
Project summary: 

The team provides various assistance in front- and backend development, server support, redevelopment of sites, and more. Classic Informatics recently designed and developed a site in Zend PHP for the tech biz.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Director & Founder, Leading Tech Recruitment Platform
 
Verified
The Review
Feedback summary: 

While the work is still ongoing, the results thus far surpassed the projections of the stakeholders. Classic Informatics was able to positively impact the company's business with over 40,000 active site users. They continually boost the client's conversion in any work that they do.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Director of an online tech business. We are a tailored marketplace for ex-consultants to find jobs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

Classic Informatics has been with us from the start. They built our first MVP site and then have been redeveloping our current site (adding new functionality; improving UX, etc.). They've offered an end-to-end suite of services.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were hired through recommendations, price, and quality of their proposal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were tasked with building a site from scratch in Zend PHP. They supported us in design, front-end and back-end development, and also on maintenance, ongoing build, and server support.

How many people from the vendor's team worked with you, and what were their positions?

3 - tech lead and two developers with ad-hoc support from others (e.g., designers and server support).

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They've helped build our business from scratch to over 40k active users. They've helped improve conversion as we've grown, and been a support throughout.

Describe their project management style, including communication tools and timeliness.

We managed the project in-house.

What did you find most impressive or unique about this company?

I think the quality for the price they offer impressed us the most.

Are there any areas for improvement or something they could have done differently?

As with any tech development, the more they pushed back and made things simpler the better. A couple of times they developed what we asked for which was maybe a bit too complicated.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Great code quality.
  • 4.5 NPS
    Willing to refer

Magento Platform Dev for E-Commerce Partyware Company

"Classic Informatics’ organizational skills and approachability were impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2014 - Nov. 2015
Project summary: 

After going through an extensive requirements gathering phase, Classic Informatics developed an e-commerce platform using Magento.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
David Engelstein
Director, Bloonaway
 
Verified
The Review
Feedback summary: 

Classic Informatics delivered a functional, seamless product with great code. In addition to managing the project well, they were organized and willing to find a solution to any problem. The team's welcoming nature was also noteworthy.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Bloonaway, an e-commerce company. We sell balloons and partyware online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Classic Informatics?

We were a startup so the first thing we had to do was build a platform. It had to be a highly-customized platform, and we had to make sure that we would be able to work well in both the front- and backend.

SOLUTION

What was the scope of their involvement?

Before we started coding, I spent at least six weeks with them daily discussing the requirements. They designed some aspects of it, but we gave them a lot of information and wireframes. Classic Informatics then planned the project and developed a Magento platform. 

What is the team composition?

In the beginning, I was in contact with three teammates: one who wrote the requirements, one who did the coding, and then a project manager. Once we had all of the requirements done, we only worked with a developer and an account manager. 

How did you come to work with Classic Informatics?

I did a lot of research on Upwork, and after I posted the job, I received a lot of applications. I looked at a lot of UK companies, but their prices were 3–4 times higher than those in India. Classic Informatics wasn’t the cheapest, but they inspired a lot more confidence than other companies. 

I also decided to go with them because they were professional, their English was impeccable, and they did other highly-customized work for their clients. I was also looking for a bigger team so that if something were to go wrong, there would be someone to step in, and they had that. 

How much have you invested with them?

We spent about £50,000 (approximately $64,9500 USD).

What is the status of this engagement?

We began working with them in about November 2014. Although that project was completed in about a year, we work with them whenever we need an upgrade.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I wanted something, and they got it done. I never heard them say that something was impossible. The product works smoothly, and they’re coding was amazing. Their work cost less than what other companies would’ve charged.

How did Classic Informatics perform from a project management standpoint?

Their project management was incredible. It was a well-organized endeavor. I had their WhatsApp number, and they were always available even in UK time. We used Basecamp for project management, and we also used Skype.

What did you find most impressive about them?

Classic Informatics’ organizational skills and approachability were impressive. In addition, they gave us a much cheaper quote for the first phase than other companies.

Are there any areas they could improve?

No, there were no areas of improvement.

Do you have any advice for potential customers?

Plan everything in advance, and don’t start coding before you finish planning. The more you plan, the less it will cost you. The less it costs you, the quicker it will go.

5.0
Overall Score I only have good things to say about them.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve already recommended them to a couple of friends.

Web Development for Service Integrator Platform

"It is a very competent, service-oriented, and communicative team."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

Classic Informatics updated a website for a service integrator platform for university students. Working in Angular and Mongo DB, the team refreshed the site's design and technical functionality.

The Reviewer
 
1-10 Employees
 
Rome, Italy
Product Owner, Quaestiones.com
 
Verified
The Review
Feedback summary: 

The refreshed website is more user friendly, meeting the expectations of the internal team. The continued engagement is focused on increasing traffic and sales for the client. Classic Informatics provides a high level of customer support through continuous communication.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Product Owner of the website Quaestiones.com, which is a service integrator platform for university students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

Our website was created in 2000 and needed to be renewed from a technical and graphic design point of view.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since we haven't in-house developers to invest on this project, we decided to hire developers from Classic Informatics thanks to the good reviews the company has.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a first kick-off meeting where we defined our goals. After that we start working on the project of the website refactoring. Technology required is based on Angular and Mongo DB.

How many people from the vendor's team worked with you, and what were their positions?

We work with a Technical Project Manager and a full stack developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After a first significant release we are still working on the platform. Refactoring has fixed usability of the website and of the admin panel. Now we're moving on new features that will increase traffic and incomes.

Describe their project management style, including communication tools and timeliness.

We have weekly calls and a constant dialog, which allows us to discuss the tasks that are being worked on. Communication is done mainly via Jira and Skype. The developer is very responsive.

What did you find most impressive or unique about this company?

They always help us with any issues that arise and are available to me. It is a very competent, service-oriented, and communicative team.

Are there any areas for improvement or something they could have done differently?

Sometimes we've found some minor issues after the releases, but the developer has always been prompt to fix them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

UI/UX Design for IT Services Provider

"The communication channels were always open with prompt responses whenever required."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
May 2019 - July 2020
Project summary: 

To support an IT service provider’s product, Classic Informatics provided UX/UI design services. They specified, delivered, and developed mock-ups for the product.

The Reviewer
 
11-50 Employees
 
Auckland, New Zealand
Peter Binny
Development Manager, Software, Lateral Profiles Ltd.
 
Verified
The Review
Feedback summary: 

The new designs helped improve the usage of the product, and senior management liked the end result. Classic Informatics led the process by being prompt with all their responses.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Software Development Manager for Lateral Profiles Limited, a company in Auckland, New Zealand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics?

We wanted someone who could design a totally new UI/UX for our product and implement the same using HTML, CSS and javascript, using our backend API's.

What were your goals for this project?

The goal was to provide us with a unique design and a cost effective implementation for our product as soon as possible.

SOLUTION

How did you select this vendor?

We shortlisted Classic Informatics from a number of clients via Upwork.

Describe the project in detail.

  • Classic Informatics provide Basecamp access for File transfer.
  • We uploaded specifications via basecamp to our project.
  • Specifications were discussed with the manager
  • Mock- Ups were delivered to us for review.
  • We reviewed and authorised the mock-ups.
  • Changes were sent for another iteration.
  • Authorised mock-ups were sent for development.
  • Finally, delivered implementation via basecamp for us to download.

What was the team composition?

We were assigned a team manager with whom we would liaise and under whom there was a UI/UX designer and couple of developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The UI/UX design from Classic Informatics were world class. Definitely the usage increased! My seniors were very very pleased with the result and will never hesitate to utilise or refer them to other clients.

How effective was the workflow between your team and theirs?

The communication channels were always open with prompt responses whenever required.

What did you find most impressive about this company?

Every thing about this company was spot on. - Cost-Effective - Efficient - Knowledgeable - Communicative - Creative

Are there any areas for improvement?

There were hardly any issues that we encountered...so will pass on this.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & App Development for Mental Health Screening Platform

"They have skilled resources to perform the work required and it comes at an internationally competitive price."

Quality: 
4.0
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2016 - Ongoing
Project summary: 

Classic Informatics developed an application for a mental health screening platform. The team was also responsible for creating a website and database for the client.

The Reviewer
 
1-10 Employees
 
Perth, Australia
Technical Lead, Mental Health Screening Platform
 
Not verified
The Review
Feedback summary: 

Despite some difficulties during the project, the results of the engagement met the needs and requirements of the internal team. Classic Informatics went on to provide maintenance services. The team responds in a timely manner and communicates effectively.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Provides mental health screening service. I am the technical lead.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics?

Build a mental disorder screening application. Build and support the associated website.

What were your goals for this project?

Deliver into production a working version of the mental disorder screening application.

SOLUTION

How did you select this vendor?

Through web search and response to proposal.

Describe the project in detail.

Develop the application to provide screening for mental disorders. Designed to run off a database so future edits are database driven rather than code driven. Also designed to support language options other than English,

What was the team composition?

Technical lead from PsychProfiler. Development and build team from Classics.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There were some difficulties to be overcome, but the application was delivered and has been in production for multiple years with very few issues. It is a good sound application. The website is maintained by Classics. The biggest issue is virus infiltration to some files.

How effective was the workflow between your team and theirs?

The workflow is usually very good. Classics are responsive.

What did you find most impressive about this company?

They have skilled resources to perform the work required and it comes at an internationally competitive price.

Are there any areas for improvement?

We have had discussions about some cases where responses were not meeting expectations. They had answered yes, but but not perform. On further discussion they advised they did not have the resources available. This was accepted as a perfectly acceptable response, but should have been made up front, not explained six weeks later. Apart from this one key instance, responses have been very good.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Website Upgrade for Wine Company

"The team leader is very responsive, and our requests to check or take care of issues are always responded to swiftly."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Dec. 2018 - Ongoing
Project summary: 

Classic Informatics helps a wine business on a series of e-commerce website upgrades. From WooCommerce, the team developed a Magento site. After that, they implemented the Magento 2.3 version of the site.

The Reviewer
 
1-10 Employees
 
Brazil
Michael Schuette
CEO, VINDAME
 
Verified
The Review
Feedback summary: 

Classic Informatics provided a stable domain and an easily accessed website. Stakeholders are pleased with the overall results of their projects. They were instrumental in improving the client's site further and they continue to have projects with the company because of their performance.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

VINDAME is a wine importer in Brazil. I am their CEO and supervise the implementation of the IT projects as well.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Classic Informatics, and what were your goals?

First, Classic Informatics developed our Magento E-Commerce Website. We had a WooCommerce site previously, which they had also developed.

We are now upgrading to Magento CE 2.3, creating a stable environment and an easy-to-be-accessed website was the main goal. We are now improving the site further.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had contacted various providers and on the basis of track record and interviews, and decided to select Classic Informatics.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, Classic Informatics developed a Magento site with most of the basic information that we had used on the WooCommerce site. They were in-charge of selecting a theme, creating the proper integrations and now the upgrade to a new Magento 2.3 version were the main projects.

Classic Informatics is now integrating a Brazilian module for integration of a Brazilian ERP software (caused the problem with the new Magento version, and we were very dissatisfied with the Brazilian developers).

How many people from the vendor's team worked with you, and what were their positions?

We had two main contacts, plus occasionally one or two other people being in touch with us e.g. on design questions for parts of the template. Also, from time to time, we had recourse to the server team that is responsible for keeping our site running on the Amazon web server.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is running smoothly and we are very satisfied overall with the results.

Describe their project management style, including communication tools and timeliness.

Communication is done mainly via Basecamp. The team leader is very responsive, and our requests to check or take care of issues are always responded to swiftly. Excellent communication and management style.

What did you find most impressive or unique about this company?

It is a competent team, service-oriented, and communicating very well. Also, they appear to have excellent Magento knowledge, something hard or impossible to find in Brazil.

Are there any areas for improvement?

Perhaps, they can give some proactive guidance and suggestions in respect of integration with Google and website traffic.

5.0
Overall Score Excellent. Happy customer.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Timely performance, we also were informed when reaction was not possible immediately.
  • 5.0 Cost
    Value / within estimates
    Good cost-quality relation
  • 5.0 Quality
    Service & deliverables
    Excellent performance overall.
  • 5.0 NPS
    Willing to refer
    Very likely. Especially for any potential customer in Brazil since the performance and reliability of ClassicInformatics has no equivalent there.